The contact owns a 2015 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
2015 Ford Explorer complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2015 record →
The contact owns a 2015 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms part not available.
The contact owns a 2015 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the driver's side windshield exterior A-Pillar trim had started to detach. The contact stated while driving 80 MPH, the driver's side windshield exterior A-Pillar trim separated from the vehicle and flew off. Additionally, the contact stated that the passenger's side windshield exterior A-Pillar trim had started to detach. The vehicle was taken to the dealer, where it was inspected. The dealer informed the contact that the part to do the recall repair was not yet available. A second dealer, Allan Vigil Ford (678) 364-3673); was contacted and confirmed that the part to do the recall repair was not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.
The contact owns a 2015 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure). The contact stated that while driving at an undisclosed speed, the driver’s side A-pilar trim partially detached and was flapping against the windshield. The contact stated that there was a buzzing sound coming from the passenger’s side of the windshield. The vehicle was taken to a dealer where it was determined that the exterior A-pillar trim had detached and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 76,000.
The contact owns a 2015 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2015 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURER); however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The vehicle had experienced the failure on both the driver's and passenger side of the vehicle causing the trim pieces to separate from the vehicle while driving. The vehicle was not yet repaired. The failure mileage was 100,000. The VIN tool confirms parts not available.
The contact owns a 2015 Ford Explorer. The contact stated that while driving into a parking lot, the electric power steering became inoperable. The steering wheel was difficult to turn. The message that the “Electric Power Assist Off” was displayed. The contact stated that the failure was related to NHTSA Campaign Number: 14V286000 (Steering); however, the VIN was not included. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, but there was no response. The failure mileage was approximately 71,000.
The contact owns a 2015 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2015 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2015 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving approximately 45 MPH, the driver’s side front windshield A-pillar trim detached. The dealer was contacted. The manufacturer was not made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.
CAR SHUTTING OFF WHILE DRIVING. THEN GOT IT FIXED @FORD DEALER. DROVE FOR A WHILE THEN CUT OFF WHILE DRIVING AGAIN A FEW WEEKS LATER. BACK IN THE SHOP. SUPPOSEDLY FIXED THEN THE ISSUE WAS IT NOT STARTING AT ALL WHEN I GO TO GET IN THE CAR. THESE TYPES OF SITUATIONS HAPPENED 4 TIMES SINCE JULY AND THEY KEEP REPLACING PARTS BUT NOT RESOLVING THE ISSUE! I AM TIRED OF SPENDING MY MONEY FOR NO RESOLUTION. THEY ARE DOING NOTHING BUT TAKING MY MONEY AND CHANGING PARTS THAT WERE POTENTIALLY FINE! I AM A REPEAT FORD BUYER AND ONLY HAVE 107,235 MILES THIS SHOULD NOT BE HAPPENING. BUT THE SAFETY OF MYSELF AND MY FAMILY ARE MAKING ME RETHINK A 3RD PURCHASE EVER GOING FORWARD! THIS IS MY 2ND TIME FILING A REPORT I HAVE HEARD NOTHING ON THE PREVIOUS ONE FILED ON 11/22/24. THE 2015 EXPLORERS' NEED TO BE INC IN THE RECALL!
Power steering has failed on the vehicle which causes serious safety risks when driving. During cold temperatures the power steering freezes completely and drivers are unable to turn the wheels at all leaving us stranded. We have had the rack & pinion replaced and the power steering re-programed by Ford 3 separate times with a professional repair/alignment shop and continue to experience the problem. Power Steering issues are a well known problem and many similar year/models have been recalled previously. I firmly believe this is a manufacturing defect on Ford's part and all models of the ford explorer from this year should have been recalled instead of only select models/VIN numbers.
Rear Backup Camera malfunctioning for the second. Backup camera goes black and the following message appears: Camera is unavailable. Please contact your dealership. Rear backup camera was replaced at my expense of $513.16 on 1/3/2022 by Ford dealership. This is presenting a safety issue and I don't feel that I should be responsible for a second replacement when recalls have been issued on other model years but not the 2015.
The contact owns a 2015 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated while driving in rainy weather conditions, water was leaking into the interior through the front driver’s side and front passenger’s side window. The contact stated upon further inspection, the front driver’s side and passenger’s side A-pillar trim were loosened. The local dealer was not contacted. The vehicle was not diagnosed or repaired. In addition, the contact stated that the failure had worsened. The manufacturer was not made aware of the failure. The failure mileage was approximately 185,000. VIN tool confirms parts not available.
The contact owns a 2015 Ford Explorer. The contact stated while driving at an undisclosed speed, the A-pillar trim on the passenger side of the windshield started to detach. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 235,000. VIN tool confirms parts not available.
The contact owns a 2015 Ford Explorer The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2015 Ford Explorer. The contact stated while driving around a curb and while making a turn, the wheels locked up. The traction control warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed and determined that the sensor needed to be cleaned. There was no failure with the wheels. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the local dealer, who was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the dealer for assistance. The approximate failure mileage was 150,000.
The contact owns a 2015 Ford Explorer. The contact stated that while reversing, the backup camera image was displayed on the wrong side of the screen creating a visibility hazard for the driver. The vehicle was taken to an independent mechanic who diagnosed that the camera unit was faulty and needed to be replaced. The backup camera was replaced, and the vehicle was repaired. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 100,000.
The contact owns a 2015 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the passenger's side windshield exterior A-pillar trim had fractured, and the driver's side windshield exterior A-pillar trim had partially detached. The vehicle was taken to the dealer, where it was inspected, and the dealer determined that the failure was related to the recall. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 140,000. VIN tool confirms parts not available.
The contact owns a 2015 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving approximately 50 MPH, there was an abnormal whistling sound coming from the passenger’s side trim on the A Pillar. The contact stated that the trim was loose and was taped the trim against the A Pillar. The contact stated that later the driver's side trim was loose. The failure mileage was 69,076. VIN tool confirms parts not available.
The contact owns a 2015 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the exterior A-pillar trim had previously been replaced three times by Safelite and an independent mechanic, but the failure persisted. The contact stated that while driving at an undisclosed speed, the exterior A-pillar trim detached. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 156,000. VIN tool confirms parts not available.
The contact owns a 2015 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2015 Ford Explorer. The contact stated while driving at an undisclosed speed, the A-pillar trim on both sides of the windshield started to detach. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer where it was determined that the A-pillar trim retention clips had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to the dealer where the same diagnostic result was provided to the contact. The dealer stated that parts were not yet available. The contact was charged for the vehicle to be diagnosed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 51,000. VIN tool confirms parts not available.
Front halfshaft bracket replacement Campaign/NHTSA# 20S63/20V692 Issue Date 2020-11-10 Description: On your vehicle, the support bracket for your front drive axle halfshaft may fail. This may result in a vibration, grinding, banging or clicking noise from the driveline while moving. Safety Risk: The support bracket may fail without warning and could result in a loss of movement. In some instances, there may be a loss of park function that could result in unintended vehicle movement, increasing the risk of an accident. Remedy: Ford Motor Company has authorized your dealer to replace the support bracket free of charge (parts and labor).
Recall 24V031 I received a notice in February about the recall. I have since received several notices and emails about it. Every time I call, they still don't have the part(s) to fix my vehicle and they have no estimated time for when they will get the part(s). When I looked up the recall, it was filed January 19, 2024. It is now December 2024 and still no part(s) to fix the recall. This is totally unacceptable. Ford should be held accountable for fixing the recall in a timely manner (10+ months is not timely).
The contact owns a 2015 Ford Explorer. The contact stated while driving approximately 65 MPH, the vehicle started swaying violently. The contact slowed down and pulled over to allow other traffic to go by. The contact stated no warning light was illuminated. The failure reoccurred while driving 30 MPH, and the contact almost lost control of the vehicle. The contact stated that the rear tires were not straight and were leaning into the wheel well. The contact stated that the vehicle had recently been repaired under NHTSA Campaign Number: 21V537000 (Suspension). The contact asked the dealer if the recall repair had caused the failure. The contact was informed that the repair was completed correctly and there was no additional repair for the vehicle. The vehicle was not repaired. The vehicle was taken to an independent mechanic who determined that the knuckle bushings needed to be replaced. The vehicle was repaired. The contact had then taken the vehicle to a tire dealer for an alignment. The tire dealer informed the contact that the alignment could not properly be performed because the rear toe link was not adjustable. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 108,000.
On [XXX] while driving to work my car just shut off and the brakes locked up. This scenario happened again several other times even after being worked on at a Ford dealership. Please see attachment for specific dates & details. Fuel pump driver module was replaced first time then the fuel pump the last time. Explorer was inspected by the Sandy Sansing Ford Dealership in Daphne, Alabama. Only time warnings/codes appeared was when it shut off. I attached a screen shot of what the dash showed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2015 Ford Explorer. The contact stated that while the vehicle was parked, the front windshield trim detached on both sides and the molding was unsealed. The contact stated that due to the failure, rainwater entered the vehicle and caused mold to form inside the vehicle. Additionally, the contact stated that the instrument panel failed to function as intended. The contact stated that the screen was displayed; however, the buttons failed to function as needed. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.
The contact owns a 2015 Ford Explorer. The contact stated that the back-up camera was intermittently inoperable. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed and determined that the camera needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and opened a case and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 67,000.
The contact owns a 2015 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated while driving 55 MPH, the front passenger’s side A-Pillar trim detached. In addition, a week later while driving approximately 55 MPH, the front driver’s side A-Pillar trim detached. The contact was not able to retrieve the detached trim pieces. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unavailable. VIN tool confirms parts not available.
The contact owns a 2015 Ford Explorer. The contact stated that the camera was blank at times. While reversing, the image was transposed and flipped. There were no warning lights illuminated. There was a message to contact the dealer. The vehicle was taken to the local dealer, who informed her there was no recall coverage. The vehicle was not diagnosed or repaired. The manufacturer was contacted, who referred to the NHTSA hotline. The failure mileage was 69,000.
Backup camera does not work
The contact owns a 2015 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving at approximately 65 MPH, the front passenger’s side A-pillar trim detached from the vehicle. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure. The failure mileage was 132,000. VIN tool confirms parts not available.
The contact owns a 2015 Ford Explorer. The contact stated while driving 10 MPH, the driver' side windshield trim detached and flew off the vehicle. In addition, the contact stated that the passenger's side windshield trim had also detached. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The dealer was made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 95,000. VIN tool confirms parts not available.
The contact owns a 2015 Ford Explorer. The contact stated while driving at an undisclosed speed, the ABS and several unknown warning lights illuminated. The contact stated that the failure had occurred while out of town. The vehicle was taken to an independent mechanic where it was diagnosed with a failed ABS module. The contact was informed that the ABS module needed to be replaced. The vehicle was not repaired. The contact was informed that the ABS module was on back order. The manufacturer was not made aware of the failure. The failure mileage was approximately 105,000.
The contact owns a 2015 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Reverse camera intermittently fails to operate properly, if at all.
Shifter (not transmission) intermittently fails to acknowledge when transmission is in Park. This problem is becoming more frequent than before. Attached pictures show error when door is open and transmission is not in Park ONLY when the transmission is also not in Park. The "P" on the instrument panel does not light up when I shift to Park. It takes up to a minute for the shifter to acknowledge that the transmission is in Park. If I shut the engine off before the shifter acknowledges this, I get an error that the transmission is not in Park when it in fact is. I do not remember when this problem started, only that it has been doing this for at least a year. I can tell that the transmission is in Park, even if the shifter (computer) doesn't acknowledge this.
The contact owns a 2015 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated while driving 65-70 MPH, the driver's side windshield exterior A-Pillar trim separated and flew off the vehicle. Additionally, the contact stated that the passenger's side windshield exterior A-Pillar trim was detaching. The vehicle was taken to the dealer but was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 160,000. VIN tool confirms parts not available.
The contact owns a 2015 Ford Explorer. The contact stated that the rubber around the front windshield had disintegrated. There was water entering the vehicle from the front windshield. The contact added a caulk to the vehicle to stop the water leaking in on the dashboard. The engine and air bag warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that an unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.
One of my window pillar flew off at night on 95. This is so dangerous and the other side is about to come off. The local dealerships do not have the parts available. I have been waiting a long time
The contact owns a 2015 Ford Explorer. The contact received notification of the NHTSA Campaign Number: 24V031000 (Structure) after having the repair completed. The contact stated that since having the recall repair completed, the trim on the front passenger’s side of the windshield detached. The dealer who completed the repair was contacted and notified about the additional failure and it was discovered by a mechanic that the repair had not been performed correctly. The vehicle had not been diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
The contact owns a 2015 Ford Explorer. The contact stated that while driving at 30 MPH, the driver side sun visor fell from the ceiling without incident. In addition, the contact stated that a white smoke began to emit from the sun visor's wiring. Despite the failure, the contact managed to drive the vehicle to their destination. Upon re-entering the vehicle, the contact stated that the engine failed to start after multiple attempts without warning. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 100,000.
The contact owns a 2015 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2015 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2015 Ford Explorer. The contact stated while driving at approximately 60 MPH, there was a strong abnormal odor intermittently coming from the inside of the vehicle. The failure occurred on several different occasions. The contact stated that it became difficult to breathe; there was no medical attention sought. No warning light was illuminated. The vehicle was taken back to the place of residence. A dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 76,000.
The contact owns a 2015 Ford Explorer. The contact stated that while driving at 35-40 MPH, the rear turbo failed. There were no warning lights. There was smoke emerging from the rear exhaust. The vehicle was towed to an independent mechanic, while test driving the vehicle determined that the front turbo blew out and an engine replacement was needed. Additionally, the fan was moved by the turbo failure. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, who referred to the NHTSA Hotline. The failure mileage was approximately 155,000.
The contact owns a 2015 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the exterior A-pillar trim had detached. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.
See attached document for complaint.
The contact owns a 2015 Ford Explorer. The contact stated that while driving at an undisclosed speed, the contact noticed that there was water leaking into the interior of the vehicle through the windshield exterior A-pillar trims. The contact then became aware that both A-pillar trims had detached. The contact stated that the water entry had caused extensive damage to the vehicle. The contact stated that the sunroof and the infotainment system were no longer operable. No warning lights were illuminated. The vehicle was taken to the dealer, who did not provide the contact with a diagnosis. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact also stated that he had received medical treatment for symptoms related to mold exposure. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 118,000.
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2015 Ford Explorer → · Every Explorer year → · How the figures are calculated →