Page 28 of 37 · complaints 1,351–1,400 of 1,814

2015 Ford Explorer complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2015 record →

Unknown or Other
Filed Feb 12, 201840,000 milesAL

I RECEIVED A LETTER FROM FORD COMPANY (THIS WAS ONLY AFTER I HAD MADE A CALL TO FORD) CONCERNING CARBON MONOXIDE. I HAVE EXPERIENCED PHYSICAL AFFECTS FROM POSSIBLE CARBON MONOXIDE POISONING. I GOT THE LETTER TO BRING VEHICLE IN TO GET FIXED WITH NO CHARGE TO ME. IT IS NOW FEB. AND THE ISSUE HAS YET TO BE FIXED. THEREFORE I HAVE BEEN DRIVING THE VEHICLE WITH MY DAUGHTER (WHO HAS A CHRONIC ILLNESS) WITHOUT USING HEAT OR A/C, DUE TO THE POSSIBILITY OF CARBON MONOXIDE POISONING. FORD STILL REFUSING TO DO A RECALL, WHILE WE AS CUSTOMERS ARE SUFFERING EVERYDAY BECAUSE OF THE 'ALMIGHTY DOLLAR', IT IS NOT RIGHT!!!! PLEASE FORCE FORD MOTOR COMPANY TO MAKE THIS RIGHT AND TO START THINKING OF THEIR CUSTOMERS SAFETY AND WELL BEING.

Unknown or Other2 injured
Filed Feb 10, 201822 milesLA

WE OWN A 2015 FORD EXPLORER. WE HAVE MADE MULTIPLE COMPLAINTS ON THE NHTSA WEBSITE. THIS IS NOT SOLVING ANYTHING. IF YOU WANT TO KNOW WHAT IS GOING ON WITH YOUR FORD EXPLORER, GO TO FORDEXPLORERNIGHTMARE.COM. READ THE 2 KEY DOCUMENTS AND LEAVE YOUR STORY. IT IS TIME THAT FORD HAS TO BUY ALL OF THESE VEHICLES BACK. OBVIOUSLY THEY CANNOT BE FIXED. FORD HAS BEEN KNOWING ABOUT THIS PROBLEM SINCE 2011. NOW THE FORD ENGINEERS ARE GOING OUT TO INSPECT THESE VEHICLES. THIS IS DISGUSTING WHAT FORD IS DOING TO PEOPLE THAT ARE STUCK PAYING FOR A VEHICLE THAT IS LIKE DRIVING A ROLLING GAS CHAMBER!

Steering
Filed Feb 6, 201829,000 milesTX

WHEN MY CAR IS IN ANY KIND OF TURN YOU HEAR A POPPING NOISE . NOT VERY LOUD BUT NOTICEABLE. ALSO WHEN ON A INCLINE OR DECLINE A CRUNCHING NOISE CAN BE HEARD. MY SON BORROWED MY CAR LAST WEEKEND AND NOTICED IT. TOOK IT TO DEALERSHIP AND THEY OF COURSE CANNOT REPLICATE THIS NOISE. WITH ALL OF THE OTHER COMPLAINTS ABOUT THIS SAME ISSUE I AM APPALLED THAT FORD HAS NOT LOOKED INTO THIS. I GUESS NOT ENOUGH DEATHS OR SERIOUS INJURIES HAVE OCCURRED YET FOR IT TO BE ON THEIR RADAR.

Unknown or Other
Filed Feb 5, 201870,000 milesWI

WHEN IDLING OR DRIVING SLOW THROUGH TOWN A STRONG SURFER/ROTTEN EGG SMELL FILLS THE CABIN OF VEHICLE HAS GIVEN MY GIRLFRIEND AND I BOTH EXTREME HEADACHES AND NAUSEA AND MADE HER 11 YR OLD DAUGHTER THROW UP ALONG WITH A HEADACHE SHORTLY AFTER AS WELL. WASN'T AS BAD WHEN WE FIRST GOT THE VEHICLE BUT SEEMS TO BE GETTING WORSE

Engine and Engine Cooling › Exhaust System
Filed Feb 2, 201843,000 milesCA

TL* THE CONTACT OWNS A 2015 FORD EXPLORER. THE CONTACT NOTICED A ODOR COMING FROM THE EXHAUST, WHICH MADE HER NAUSEOUS. THE VEHICLE WAS TAKEN TO VISTA FORD LINCOLN WOODLAND HILLS (21501 VENTURA BLVD, WOODLAND HILLS, CA 91364), BUT COULD NOT BE DIAGNOSED SINCE THE CONTACT BECAME ILL. IT WAS UNKNOWN IF MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 43,000.

Unknown or Other
Filed Jan 30, 201821,861 milesFL

STRONG SMELL OF EXHAUST FUMES INSIDE OF VEHICLE UPON ACCELERATION. ELEVATED LEVELS OF CARBON MONOXIDE (TESTED WITH METER) DURING OPERATION OF VEHICLE. I MUST OPEN WINDOWS INSIDE OF VEHICLE FREQUENTLY TO VENT THE EXHAUST FUMES, AND TO TRY TO DECREASE CO LEVELS IN THE VEHICLE WHILE DRIVING. THIS CONDITION HAS EXISTED SINCE THE FIRST DAY OF OWNERSHIP, AUGUST 8, 2016. I STILL OWN THIS VEHICLE AS OF TODAY, JANUARY 30, 2018.

Air Bags
Filed Jan 30, 201833,000 milesCA

TL* THE CONTACT OWNS A 2015 FORD EXPLORER. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED WHEN THE CHILD SAFETY SEAT WAS PLACED IN THE MIDDLE ROW SEAT ON THE PASSENGER SIDE. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (FRONTIER FORD, 3701 STEVENS CREEK BLVD, SANTA CLARA, CA 95051) AND WAS INFORMED THAT THERE WOULD BE A DIAGNOSTIC FEE FOR THE SERVICE. THE CONTACT DECLINED TO PAY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 33,000.

Engine and Engine Cooling
Filed Jan 27, 2018NY

I AM A NEW FORD OWNER. I BOUGHT MY USED FORD EXPLORER (VIN# [XXX]) ON 12/26/17. RIGHT NOW I AM WORRIED ABOUT MY FORD EXPLORER. MY ENTIRE FAMILY ( MY 2 KIDS, MY WIFE AND MYSELF ) HAS BEEN GETTING NAUSEOUS AND DIZZINESS LAST COUPLE WEEKS. I INSTALLED A MONOXIDE OF CARBON DETECTOR IN THE CAR AND IT DOESN'T STOP GOING OFF, IT BUZZES EVERY 60 SECONDS. OBVIOUSLY, THERE IS SOMETHING WRONG WITH THE CAR. I HAD TRIED MANY TIMES TO SCHEDULE A SERVICE FOR MY CAR ONLINE AND OVER THE PHONE BUT FORD DEALERS ARE NOT COOPERATING. THANKS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Steering
Filed Jan 26, 201851,000 milesNC

WITH 51,000 MILES AND JUST OVER 3 YEARS ON THE CAR, THE STEERING GEAR BOX FAILED WITH POPPING NOISE OCCURRING ANYTIME THE STEERING WHEEL WAS TURNED. GOT WORSE QUICKLY AND HAD TO GET IT FIXED. VERY EXPENSIVE BUT ALSO VERY SCARY FOR MY SAFETY. I ALWAYS TAKE CARE OF MY CARS AND KEEP THEM FOR 7-10 YEARS.

Unknown or Other
Filed Jan 26, 20182,000 milesFL

EXHAUST FUMES IN CABIN UPON ACCELERATION

Unknown or Other
Filed Jan 26, 2018100 milesSC

SINCE WE PURCHASED THE VEHICLE IN 2014, WE ARE GETTING EXHAUST IN THE CABIN OF THE VEHICLE, SPECIFICALLY, ON LONGER TRIPS WHILE THE CAR IS IN MOTION. THE FASTER AND FURTHER WE DRIVE, THE WORSE IT IS. WE TRAVEL FROM SC TO PA (10-12 HOURS) AT LEAST TWICE PER YEAR, AND HAVE NOTICED A STRONG ODOR IN THE CAR THAT SMELLS LIKE THE EXHAUST PIPE IS FEEDING THE EXHAUST BACK INTO THE CAR. DURING OUR DAY-TO-DAY COMMUTES TO WORK/SCHOOL/HOME, WE DO NOT NOTICE IT. WE HAVE THREE KIDS..THIS CAN'T HAPPEN! I HAVE BROUGHT IT TO THE ATTENTION OF OUR FORD DEALERSHIP WHEN WE TAKE IT FOR OIL CHANGES AND ROUTINE MAINTENANCE, AND AT ONE TIME THIS SUMMER (SUMMER 2017) THE TECH CHECKED THE VIN AND SAID, NOPE, YOURS ISN'T PART OF THE RECALL. WE'LL LOOK INTO IT, BUT THERE'S NOTHING WE CAN DO.

Unknown or Other
Filed Jan 26, 201831,121 milesFL

ODOR IN CABIN HAPPENS UNDER VARIOUS SPEEDS AND DRIVING CONDITIONS MY WIFE HAS AN ALLERGIC REACTION TO THIS ODOR. HER THROAT STARTS TO CLOSE UP AND IT RESTRICTS HER AIRWAY. SHE HAS TO ROLL DOWN WINDOWS AT THE FIRST SIGN OF ODOR TO LIMIT THESE AFFECTS. THIS ALL STARTED IN JULY 2017 AND FIRST REPORTED TO THE DEALER ON JULY 6,2017. FORD HAS MADE NUMEROUS ATTEMPTS TO REPAIR THE VEHICLE. THE MOST RECENT TRIP FOR REPAIRS RESULTED IN THE DEALERSHIP BEING ADVISED BY FORD'S OFFICE OF GENERAL COUNSEL TO RELEASE VEHICLE TO CUSTOMER WITH NO REPAIRS. WITHOUT BEING REDUNDANT I HAVE ATTACHED A LETTER TO OGC SUBSEQUENT TO THEIR RELEASING THE UNREPAIRED VEHICLE TO US. TO DATE WE HAVE HAD NO RESPONSE AND/OR ANY DIRECT COMMUNICATION WITH FORD'S OGC.

Unknown or Other
Filed Jan 25, 201832,000 milesMI

EXHAUST ODORS IN VEHICLE ESPECIALLY WHEN DRIVING WITH HEAT OR A.C. ON CAUSING BREATHING DISCOMFORT AND EYE IRRITATION.

Engine
Filed Jan 25, 201840,000 milesMN

CARBON MONOXIDE IN CAB. EXPERIENCED HEADACHES AND EXTREME FATIGUE. HAD CO DETECTOR IN CAR AND SPIKED TO 18 PPM AND REMAINED CONTINUOUSLY. THE VEHICLE IS A SQUAD CAR. TOOK VEHICLE TO DEALER AND THEY FOUND BAD FACTORY WELDS ON EXHAUST MANIFOLD ALONG FIREWALL.

Unknown or Other
Filed Jan 25, 201820,000 milesWI

ABOUT A YEAR AFTER PURCHASING VEHICLE NOTICED A STRANGE ODOR IN THE CABIN, SEEMED WORSE ON ACCELERATION AND WHEN WINDOWS CLOSED. THOUGHT HAD AN EXHAUST LEAK. I WORK IN A SERVICE SHOP SO I INSPECTED FOR EXHAUST LEAKS BEFORE TAKING TO DEALER AND DID NOT NOTICE ANY. DID NOTICE A SEAL LEAKING ON THE EXHAUST AND HAD THE DEALER REPAIR THAT UNDER WARRANTY. WHEN DROPPED OFF THE VEHICLE FOR THE WARRANTY REPAIR I DID MENTION TO THEM THE SMELL. I WAS TOLD THE TECHNICIAN DID NOT NOTICE ANY SMELL AFTER THE SEAL WAS REPLACED. INTERMITTANTLY WE ARE STILL GET THE "EXHAUST" SMELL IN THE CABIN. OCCASIONALLY I WILL ALSO GET NAUSEATED AFTER AWHILE ESPECIALLY IF SITTING IN THE PASSENGER SEAT.

Unknown or Other1 injured
Filed Jan 25, 201826,000 milesKS

I JUST READ A USA TODAY ARTICLE CONCERNING THE FORD EXPLORER AND CARBON MONOXIDE POISONING. AS I READ IT, I IMMEDIATELY KNEW THIS IS WHAT SICKENED MY FAMILY DURING OUR VACATION LAST SUMMER. THIS HAPPENED OVER OUR EXTENDED TRAVEL FROM FORT RILEY, KS TO LAS VEGAS, NV. MY OLDER SON COMPLAINED OF HEADACHES AND VOMITED SEVERAL TIMES. WE COULD NOT DETERMINE WHAT WAS WRONG WITH HIM AT THE TIME.

Unknown or Other
Filed Jan 25, 2018NY

I KEEP SMELLING EXHAUST FUMES INSIDE THE VEHICLE WHEN THE ENGINE IS RUNNING.

Fuel/Propulsion System
Filed Jan 24, 2018MI

SINCE WE HAVE HAD OUR CAR 2016 YOU CAN ALWAYS SMELL A GAS LIKE ODOR TYPE FUMES. IF THE CAR IS DRIVEN FOR A LONG PERIOD OF TIME YOU GET A HEADACHE AND DIZZY. THE FORD DEALERSHIP SAID THAT THEY HAVE NO ISSUES WITH CARBON MONOXIDE IN THE FUMES. WE WOULD LIKE THIS LOOKED INTO FURTHER AS IT IS A CONCERN. AT FIRST, WE THOUGHT MAYBE YOU CAN JUST SMELL IT WHEN THE CAR IS FIRST WARMING UP, MAYBE ITS THE HEATED SEATS TRYING TO RULE EVERYTHING OUT. UNFORTUNATELY, I THINK WE ARE NOW USE TO THE SMELL WHICH IS ALSO SO BAD BY IGNORING A ISSUE.

Electrical System
Filed Jan 14, 201829,900 milesMI

MOONROOF LEAK FOLLOWED BY MONROOF BEING STUCK OPEN. AFTER A CAR WASH AT OUR PURCHASING DEALER, WE NOTICED WATER DRIPPING FROM THE LIGHTS ABOVE THE CENTER CONSOLE IN PROXIMITY TO THE MONROOF SWITCHES. UPON TESTING THE SWITCHES, THE MOONROOF OPENED BUT WOULD NOT CLOSE AGAIN. THE POWERSHADE OPERATES FINE, BUT THE MOONROOF IS STUCK OPEN (IN THE MIDDLE OF WINTER IN MICHIGAN). THE LIGHTS OPERATE FINE. LUCKILY FOR US, WE ARE UNDER THE INITIAL FACTORY WARRANTY. THIS IS A 2015 EXPLORER WITH 29900 MILES. WE BOUGHT IT USED ON SATURDAY AND THIS HAPPENED SATURDAY AFTERNOON ON THE WAY HOME FROM THE FORD DEALER.

Unknown or Other
Filed Jan 4, 201860,000 milesMO

CARBON MONOXIDE COMING INTO VEHICLE. FORD SAYS IT'S NOT DANGEROUS AND THEY ARE WAITING ON PARTS. BOUGHT A CARBON MONOXIDE DETECTOR AND IT WENT OFF IN VEHICLE. CHILD NAUSEAUS. OWNER NAUSEAUS A FEW TIMES AND EXTREMELY SLEEPY . TIREDNESS AND NAUSEA WENT AWAY SHORTLY AFTER GETTING OUT OF VEHICLE. DIDN'T KNOW IT WAS RELATED UNTIL I TOOK MY CAR IN FOR A RECALL AND THEY SAID THEY NEEDED TO ORDER PARTS FOR A SAFETY CONCERN.

Steering
Filed Jan 3, 201849,000 milesMO

I WAS DRIVING AND WHILE TURNING I LOST STEERING ASSIST CONTROLS. NO POWER STEERING AT ALL. I ALL MOST CRASHED IN MID TURN.

Steering
Filed Dec 28, 201753,000 milesMI

STOPPED IN THE STREET TO DO A U-TURN, STARTED MY TURN AND LOST STEERING. DROVE INTO A CURB, GOT OUT OF THE CAR AND DISCOVERED THE LOWER CONTROL ARM HAD SNAPPED IN HALF.

Air Bags
Filed Dec 27, 2017KY

AIRBAG RESTRAINT SYSTEM WARNING LIGHT STAYS ON ALL THE TIME. FORD SHOULD BE AWARE OF THIS PROBLEMS DUE TO COMPLAINTS LISTED ON SEVERAL WEBSITES AND SERVICE VISITS. PROBLEMS WITH THE INFLATABLE SEAT BELT CONNECTERS AND AIRBAG CONNECTERS. THIS CAUSES THE SAFETY RESTRAINT SYSTEM MALFUNCTION.

Engine
Filed Dec 27, 201728,706 milesCA

TL* THE CONTACT OWNS A 2015 FORD EXPLORER. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT FELT NAUSEOUS, SLEEPY, AND HAD HEADACHES. THERE WERE NO WARNING INDICATORS ILLUMINATED IN THE VEHICLE. THE VEHICLE WAS TAKEN TO FUTURE FORD LINCOLN (650 AUTOMALL DR, ROSEVILLE, CA 95661, (888) 656-7577) AND WAS SERVICED PER FORD REFERENCE NUMBER: 17N03 REGARDING THE CARBON MONOXIDE CONCERN. THE DEALER REPAIRED THE PLUGS AND REAR HATCH SEALS, USED FOILED PATCHES ON THE PLUGS ABOVE THE MUFFLER, REPLACED THE DRAIN VALVE, AND REPROGRAMMED THE HVAC SYSTEM. UPON DRIVING THE VEHICLE SEVERAL DAYS LATER, THE CONTACT STILL FELT ILL IN THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 28,706.

Exterior Lighting
Filed Dec 26, 201721,000 milesOR

ONCOMING CARS ARE CONSTANTLY FLASHING THEIR LIGHTS AT ME BECAUSE THEY THINK THAT MY HEADLIGHTS ARE ON HIGH BEAM. I TOOK MY EXPLORER TO LANDMARK FORD IN TIGARD OREGON TO HAVE THEM VERIFY THAT THE LIGHTS WERE ADJUSTED PROPERLY. I WAS TOLD THAT EVERYTHING MEET SPECIFICATIONS. THE SERVICE MANAGER STATED THE HE AND THE TECHNICIAN HAD THE SAME EXTRA BRIGHT LOW BEAM ISSUES WITH THEIR FORD PICKUPS. I ASKED IF THERE WAS ANOTHER TYPE OF LAMP THAT COULD BE USED, BUT THEY DIDN'T HAVE ANY RECOMMENDATIONS. I DON'T KNOW WHAT ELSE TO DO TO RESOLVE THE ISSUE. I PURCHASED THIS VEHICLE IN JULY 2017.

Unknown or Other
Filed Dec 26, 201735,580 milesMI

EXHAUST LEAKING INTO PASSENGER COMPARTMENT ON ACCELERATION.

Unknown or Other
Filed Dec 24, 2017100 milesCA

THERE IS A REPORTED ISSUE ABOUT AN EXHAUST LEAK INSIDE CABIN FOR FORD EXPLORER 2011+ AND I FOUND A SOLUTION FOR THIS ISSUE. I TRIED TO REPORT THIS TO FORD BUT THERE IS NO LUCK, AND FORD IGNORED ME. THE ISSUE IS NOT FROM THE BACK DOOR OR BACK OF THE VEHICLE, IT'S ACTUALLY FROM THE FRONT. THERE IS TWO ISSUES ACTUALLY WHO CAUSING THIS, ONE IS THE HOOD RUBBER THAT LOCATED NEAR TO FRESH AIR INTAKE, I FILLED A SILICON ALL OVER UNDERNEATH THE RUBBER AND THE ISSUE ALMOST GONE 92%, A ALSO COVERED THE FRESH AIR INTAKE WITH DUCT TAPE AND IT'S COMPLETELY GONE, BUT THE DUCT TAPE IS NOT THE SOLUTION. THE OTHER ISSUE IS THERE IS A LEAK FROM THE ENGINE SIDE WHICH CAUSING THE EXHAUST TO FILL THE ENGINE BAY AND THE SMELL FINDS A WAY TO LEAK INSIDE CABIN THROUGH FRESH AIR INTAKE FROM THE FRONT. SINCE A ALOT OF FORD EXPLORERS HAS BEEN REPORTED THEY HAVE A CRACKED MANIFOLD THIS EXPLAIN WHY THIS HAPPENING. AND FORD IS STILL LOOKING IN THE WRONG PLACE TO FIX THIS ISSUE I MADE THIS VIDEO ON YOUTUBE TO EXPLAIN. HTTPS://WWW.YOUTUBE.COM/WATCH?V=TJOKERZ0RZC

Unknown or Other
Filed Dec 20, 201738,000 milesMA

MY TRUCK WHEN IN MOTION WITH VENTILATION SYSTEM ON A/C OR HEAT GOING IN HIGHWAY SPEED AND SOME RESIDENTIAL SPEED THE VENTS KICKS OUT FUMES CARBON , EGGS SMELL ,AND GAS SMELL THAT HAS AFFECT MY ABILITY WHEN I OPERATE TRUCK

Unknown or Other2 injured
Filed Dec 19, 201710 milesLA

2015 FORD EXPLORER WITH CARBON MONOXIDE INSIDE THE CABIN OF OUR VEHICLE MAKING US VERY SICK FOR 2 1/2 YEARS. FORD DEALERSHIP (STERLING FORD OPELOUSAS, LA) HAS BEEN TELLING US ALL OF THAT TIME THERE IS NOTHING WRONG WITH OUR VEHICLE. WE HAD A SMOKE TEST PERFORMED ON THE EXHAUST SYSTEM OF OUR VEHICLE AND FOUND 3 EXHAUST LEAKS THAT ARE RELEASING EXHAUST FUMES THAT CONTAIN CARBON MONOXIDE. WE HAVE PROOF! WE ALSO HAVE PROOF OF THE CARBON MONOXIDE INSIDE OF OUR VEHICLE! SO FORD OBVIOUSLY HAS A PROBLEM WITH THIS ON OUR VEHICLE. ALL OF THIS CARBON MONOXIDE IS THEN ENTERING THE VEHICLE WITH ALL OF THE OVER 80 ENTRY POINTS THAT HAVE BEEN IDENTIFIED. PLEASE PUT A PORTABLE HAND HELD CARBON MONOXIDE DETECTOR IN YOUR VEHICLE, NOT A HOME DETECTOR! THESE HOME DETECTORS DO NOT REGISTER THE CARBON MONOXIDE IMMEDIATELY. FORD NEEDS TO HAVE TO BUYBACK ALL OF THESE ROLLING GAS CHAMBERS FOR A FULL REFUND TO THEIR CUSTOMERS. THIS IS FRAUD WHAT FORD IS DOING. THE FORD EXECUTIVES THAT ARE MAKING STATEMENTS THAT THESE VEHICLES ARE SAFE TO DRIVE, NEED TO GO TO JAIL! FORD PLEASE STOP LYING TO YOUR CUSTOMERS ABOUT THESE VERY SERIOUS ISSUES. DO THOSE SAME FORD EXECUTIVES DRIVE A FORD WITH CARBON MONOXIDE IN THEM? THEY NEED TO! WE ARE NOT HAPPY ABOUT SPENDING THIS MUCH MONEY ON A VEHICLE WE CAN'T EVEN USE! MUCH LESS KILLING US!

Engine
Filed Dec 18, 201737,900 milesNY

THERE IS A STRONG SMELL OF WHAT I COULD ONLY AT FIRST DESCRIBE AS NATURAL GAS OR PROPANE (ROTTEN EGGS) ENTERING THE CABIN. IT WAS COMPOUNDED WHEN I PUT TURNED THE CABIN HEAT ON. WITH WINTER UPON US THE SMELL ENTERS THE HEATING DUCTS MAKING IT NEARLY UNBEARABLE. FURTHERMORE WHILE DRIVING UNDER NORMAL ACCELERATION ON A MINOR ROAD THERE WAS AN AUDIBLE POP (AS IF A HOSE BENEATH THE ENGINE CAME OFF) AND A FLUTTERING NOISE WITH LOSS OF POWER. I AM ASSUMING A TURBO OR WASTE GATE HOSE CAME OFF ON ITS OWN. ONCE THE HOSE POPPED OFF THE SMELL WAS UNDENIABLY SINGED MOTOR OIL. AFTER 30 YEARS OF DOING OIL CHANGES I CAN ASSURE YOU IT IS THE SMELL OF BURNING MOTOR OIL. I HAVE SEEN MANY SUCH ODOR COMPLAINTS ON THE 3.5 LITRE ECO BOOST TURBO. THERE IS DEFINITELY A PROBLEM AFFECTING MANY IF NOT ALL TURBO ECO BOOST ENGINES. PLEASE INVESTIGATE THIS DANGEROUS NOXIOUS SINGED OIL ODOR. I PURCHASED THIS VEHICLE IN MAY 2017 AS A CERTIFIED USED CAR, IT IS CURRENTLY IN THE DEALERSHIP FOR REPAIR. I AM AVAILABLE TO ASSIST IN ANY WAY TO HELP WITH THE INVESTIGATION. I AM AN OWNER OF A VEHICLE WITH THE TAKATA RECALL, THIS CONDITION AND NAUSEATING SMELL IS FAR FAR WORSE. PLEASE HELP.

Unknown or Other
Filed Dec 18, 2017CA

FORD EXPLORERS EXHAUST LEAK OF CARBON MONOXIDE. WHILE DRIVING I'VE EXPERIENCED LIGHT HEADEDNESS, HEAD ACHES AND FEELING FAINT.

Air Bags
Filed Dec 16, 201718,000 milesCA

THE AIRBAG WARNING LIGHT HAS BEEN ILLUMINATING INTERMITTENTLY OVER THE LAST YEAR OR SO. I TOOK MY VEHICLE TO KEN GRODY FORD ON SEPTEMBER 26, 2017 AND ASKED THEM TO LOOK AT IT BUT WAS TOLD THAT THEY COULDN'T FIND ANYTHING WRONG. THE LIGHT NOW IS ON ALL OF THE TIME. I RAN A VEHICLE HEALTH REPORT AND IT INDICATED "RESTRAINTS & DRIVER ASSISTANCE - URGENT SERVICE REQUIRED! - INDICATES AN ISSUE WITH THE SUPPLEMENTARY RESTRAINT SYSTEM WHICH INCLUDES THE AIR BAGS AND SEAT BELT BUCKLE PRETENSIONERS"

Engine
Filed Dec 15, 201751,000 milesIN

THERE IS A BAD EXHAUST SMELL INSIDE THE CABIN OF THE VEHICLE. MOSTLY WHEN THE HVAC IS ON DEFROST. UPON INSPECTION, THERE SEEMS TO BE A CRACKED EXHAUST MANIFOLD. THIS SMELL HAPPENS THE STRONGEST WHEN IT'S COLDER OUT, AT IDLE, AND WHILE DRIVING.

Air Bags
Filed Dec 12, 201742,000 milesGA

THE AIRBAG LIGHT IS ON AGAIN. I HAD THIS IN FOR SERVICE ON 1/31/17 WITH 31,455. NOW THE LIGHT IS ON AGAIN. FROM WHAT I UNDERSTAND MY AIRBAGS WILL NOT WORK.

Unknown or OtherCrash
Filed Dec 11, 201725,000 milesNY

DRIVER LOST CONSCIOUSNESS WHILE CAR IN MOTION ON HIGHWAY, STRUCK POLE, TOTALED CAR. HAVE SINCE LEARNED ABOUT PROBLEMS WITH EXHAUST SYSTEM IN THIS MAKE/ MODEL. UNFORTUNATELY DID NOT KNOW AT THE TIME TO BE CHECKED FOR CARBON MONOXIDE. CONCERNED ABOUT POTENTIAL FOR INJURY TO OTHER OWNERS/PASSENGERS OR PEOPLE SHARING THE ROAD. *BF UPDATED 8/22/18*JB

Exterior Lighting
Filed Dec 11, 201742,000 milesCT

TL* THE CONTACT OWNS A 2015 FORD EXPLORER. WHILE DRIVING AT UNKNOWN SPEEDS WITH THE LOW AND HIGH BEAM HEADLIGHTS ACTIVATED, THE LIGHTS FAILED TO ILLUMINATE PROPERLY. THERE WAS AN ABNORMAL LINE THROUGH THE PASSENGER SIDE HEADLIGHT. THE CONTACT CALLED A LOCAL DEALER (COCONUT POINT FORD, 22400 S TAMIANMI TRL, ESTERO, FL 33928) AND WAS INFORMED THAT THE HEADLIGHTS WERE NOT ALIGNED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND OPENED CASE NUMBER: CAS13705636. THE CONTACT WAS REFERRED BACK TO THE DEALER. THE FAILURE MILEAGE WAS 42,000. *TT CONSUMTER STATED THE HEADLIGHTS DO NOT ILLUMINATE THE RIGHT OR LEFT SIDES OF THE ROAD. UPDATED 9/18/18*JB

Engine
Filed Dec 8, 201740,000 milesOH

PURCHASED MY VEHICLE IN JULY 2017. DUE TO AN UNRELATED POWER ISSUE THAT OCCURRED UNDER FULL THROTTLE, I HAD TO DRIVE MY CAR ON A LOT OF FULL THROTTLE RUNS AT HIGHWAY SPEED TO HELP THE DEALERSHIP DIAGNOSE THE ISSUE. THIS WENT ON FOR WEEKS, TRYING TO GET THE DEALERSHIP TO DUPLICATE THE PROBLEM. AFTER THEY ALLEGEDLY FINALLY FIXED THE PROBLEM. I CONTINUED TO DRIVE MY EXPLORER VIGOROUSLY ON THE HIGHWAY TO MAKE SURE THE POWER ISSUE WAS CORRECTED, (THAT ISSUE IS NOT MY COMPLAINT AS IT APPEARS TO BE FIXED). HOWEVER DURING ALL THESE WEEKS OF FREQUENTLY DRIVING AT HIGH RPMS, I HAD HEADACHES ALMOST EVERY TIME I GOT TO MY DESTINATION. I SELDOM GET HEADACHES AND CERTAINLY NOT ALMOST DAILY. DURING CERTAIN TIMES, DEPENDING ON HOW LONG MY TRIP WAS, I ALSO SMELLED WHAT SEEMED TO BE STRONG FUMES, EVEN WHEN THERE WERE NO VEHICLES NEARBY OR IN FRONT OF ME. I RECENTLY LEARNED THAT THERE WERE OTHER EXPLORER OWNERS HAVING ISSUES. TO MY SHOCK, I SAW THAT A LOT OF OWNERS WERE STATING THAT THEY WERE NOTICING THE FUMES WHEN THE CAR WAS DRIVEN HARD, WHICH IS THE KIND OF DRIVING I HAD BEEN DOING WHEN I NOTICED THE FUMES, AND NORMALLY WOULD NOT HAVE. I HAVE GOTTEN TO WHERE I HAVE TO FEATHER THE PEDAL DURING DRIVING TO MINIMIZE THE ODOR OF FUMES. I ALSO HAVE A PREGNANT WIFE WHO I WON'T ALLOW IN THE VEHICLE ANYMORE AND SURELY WILL NOT BE ABLE TO PLACE MY NEWBORN CHILD IN THIS EXPLORER TO BE EXPOSED TO FUMES OF THIS AMOUNT. THIS IS THE MOST MONEY I EVER SPENT ON A VEHICLE AND I'M AT A COMPLETE LOSS. I AM VER

Engine
Filed Dec 7, 20171,000 milesCO

I JUST HAVE BECOME AWARE THE GROWING CONCERN ABOUT FORD EXPLORER EXHAUST/ROTTEN EGG SMELL. MY 2015 EXPERIENCES THIS CONDITION ON A DAILY BASIS. I HAVE ASKED THE FORD DEALERSHIPS ON NUMEROUS OCCASIONS TO LOOK INTO THIS BUT THEY HAVE ALWAYS TOLD ME "NO PROBLEM FOUND". MY SON CAME HOME TONIGHT AND TOLD US A NEIGHBOR HAVING THE SAME COMPLAINTS AND NOW THAT I HAVE RESEARCHED IT ON THE INTERNET IT APPEARS TO BE A WIDE SPREAD PROBLEM. IT DOES GET SO BAD THAT I HAVE TO ROLL WINDOWS DOWN BECAUSE OF HEADACHES.

Unknown or Other
Filed Dec 5, 2017FL

THERE IS AN EXHAUST SMELL BEING ADMITTED THROUGH MY A/C VENTS WHILE MY CAR IS TURNED ON AND BEING DRIVEN.

Engine
Filed Dec 1, 201719,000 milesOH

TL* THE CONTACT OWNS A 2015 FORD EXPLORER. WHILE DRIVING UNKNOWN SPEEDS, THE CONTACT NOTICED EXHAUST FUMES IN THE CABIN. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (BRONDES FORD LINCOLN, 1511 REYNOLDS RD, MAUNEE, OH 43537) WHERE IT WAS DIAGNOSED THAT THE VENTS AND BUMPER SHIELD NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 19,000.

Unknown or Other1 injured
Filed Nov 30, 201749,000 milesWI

SHORTLY AFTER PURCHASING MY FORD EXPLORER I NOTICED THE SMELL OF EXAUST ENTERING THE CABIN. INITIALLY I THOUGHT WAS OTHER CARS AROUND ME. AFTER EXSPERIENCING SEVERAL HEADACHES I THEN DECIDED TO CHECK THE VEHICLE FOR CARBON MONOXIDE AND IT WAS PRESENT.

Engine
Filed Nov 26, 201738,000 milesIA

SMELLING EXHAUST INSIDE THE CAB AT RANDOM TIMES ON RANDOM DAYS. MAINLY HAPPENS DURING ACCELERATION AND HIGHWAY DRIVING. IT'S SLOWLY GETTING WORSE EVERY OTHER WEEK

Unknown or Other
Filed Nov 26, 201729,000 milesNY

EXPLORER EXHAUST LEAK. CARBON MONOXIDE IN THE PASSENGER CABIN. AT VARIOUS AND CONSISTENT TIMES THERE IS A STRONG ODOR OF GASOLINE OR ROTTEN EGGS IN THE PASSENGER CABIN. THIS CAUSES NAUSEOUSNESS AND HEADACHES. A LOCAL FORD DEALER 'HENDERSON FORD' COMPLETED RECALL 17N03 ON THE VEHICLE WHICH STATES, 'INSTALLED LID GATE DRAIN VALVES, AND REPROGRAMMING CLIMATE CONTROL MODULE.' THIS DID NOT RESOLVE THE ISSUE. STILL GETTING CO ODOR AND FUMES IN CABIN. UPON RETURN I LEFT THE VEHICLE WITH THE HENDERSON DEALERSHIP FOR THE DAY. THEY SAID THEY BECAUSE THEY COULD NOT DUPLICATE THE ISSUE THERE WAS NOTHING ELSE THEY COULD DO.

Visibility/Wiper
Filed Nov 25, 201742,500 milesFL

THE INTERMITTENT WIPERS TURN ON BY THEMSELVES OR UNABLE TO TURN THEM OFF. THIS CAUSES THE DRIVER TO FOCUS ON TRYING TO TURN THEM OFF, WHILE TAKING YOUR EYES OF THE ROADWAY.

Unknown or OtherCrash1 injured
Filed Nov 22, 201739,375 milesTX

MY DAUGHTER WAS DRIVING MY VEHICLE FOR SEVERAL MONTHS. DURING THIS TIME SHE HAD HEADACHES, NAUSEA, AND SEVERE FATIGUE. WHILE DRIVING SHE PASSED OUT AT THE WHEEL, RAN OFF THE ROAD AND HIT A GUARDRAIL. AFTER A MULTITUDE OF MEDICAL TESTS WE REALIZED THAT IT MUST HAVE BEEN CARBON MONOXIDE POISONING FROM THE EXHAUST OF MY VEHICLE THAT CAUSED HER TO FEEL BAD AND THEN PASS OUT. SEE ALSO ODI 11047890. *BES

Unknown or OtherCrash1 injured
Filed Nov 21, 201739,375 milesLA

I WAS DRIVING ON A CITY STREET AND PASSED OUT AT THE WHEEL. I RAN OFF THE ROAD AND HIT A GUARDRAIL. I HAD NAUSEA, HEADACHES, AND EXTREME FATIGUE FOR SEVERAL MONTHS PRIOR TO THIS INCIDENT AS WELL AS THIS DAY. AT THE TIME, I HAD NOT HEARD OF THE ISSUES SOME EXPLORERS HAD WITH EXHAUST. AFTER HAVING TO HAVE MANY TESTS RUN BY A CARDIOLOGIST AND NEUROLOGIST, NOTHING WAS FOUND. I HEARD OF THE EXHAUST ISSUE ON THE NEWS ONE NIGHT AND A LIGHT WENT OFF. I BELIEVE MY SICKNESS AND PASSING OUT WAS DUE TO CARBON MONOXIDE POISONING. SEE ALSO ODI 11048095. *BES

Engine
Filed Nov 19, 201740,000 milesTX

VERY STRONG EXHAUST SMELL, HAS MADE MY WIFE I'LL, CAUSING SICK TO THE STOMACH AND HEADACHES

Seat Belts4 injured
Filed Nov 16, 2017200 milesTX

ON THE SEAT BELTS THE MIDDLE ROLE BUCKET SEATS ARE BOTH TEARING WHERE THE AIR BAG IS IN THEM AND THEY ARE ALSO HARD TO LATCH SO THE SEAT BELT CAN'T COME UNDONE UNLESS YOU PUSH THE RED BUTTON. ON THE 'OTHER COMPLAINT' MY HUSBAND AND MY 6 YEAR OLD DAUGHTER HAVE BEEN GETTING HEADACHES EVERY SINCE WE BOUGHT THE CAR NEW AND MY DAUGHTER GETS NAUSEATED AND SHE PASSES OUT ASLEEP IN THE CAR BUT IT NEVER CROSSED MY MIND ABOUT MY CAR POSSIBLY LEAKING CARBON MONOXIDE INSIDE MY CAR UNTIL THE OTHER DAY WHEN A FRIEND MADE THE COMMENT TO ME ABOUT S RECALL FOR THAT ON MY VEHICLE MAKES MODELS AND YEAR. I'M VERY WORRIED ABOUT THIS AND IF MY CAR IS LEAKING CARBON MONOXIDE MY 6 YEAR OLD DAUGHTER HAS BEEN BREATHING IT SINCE APRIL OF 2015 WHEN WE BOUGHT IT BRAND NEW AS I HAVE BEEN AND MY 4 YEAR OLD SON AND MY HUSBAND (WHICH HE DOESN'T RIDE/DRIVE IN MY CAR MUCH AT ALL). I TOOK MY CAR THE THE DEALER SO THAT IT CAN BE CHECKED OUT IN SERVICE. WHAT DO I NEED TO DO NOW?

Air BagsCrash1 injured
Filed Nov 16, 201729,789 milesGA

I STARTED WITH HEADACHES ,AND ALWAYS NASSAU, ALWAYS. TIRED ,WHEN I PUSH ON THE ACCELERATOR I SMELLED FUMES COMING OUT OF MY A/C ..I WAS DRIVING WIDE AWAKE ON 95 NORTH ,PROCESSING TO GO HOME .I WAS IN ORANGEBURG S.C.I HAD BEEN TALKING THROUGH MY RADIO CONNECTED BLUETOOTH, I HAD A LITTLE OVER A HOUR TO GO .A DEER .MY AIRBAGS ON THE DRIVER SIDE DEPLOYED BUT NOT THE PASSENGERS .AND THEY DID NOT STAY UP TO LONG ,A GODLY SMELL WAS COMING FROM MY CAR,.EVERYTHING LOOKED HAZY ,I GOT OUT OF MY CAR ,CALLED 911 ,I DID NOT GO TO HOSPITOL TIL NEXT DAY ,ALL I DID WAS SLEEP WAITING IN THE WAITING ROOM TO BE SEEN.I HAD X RAYS ALL KINDS OF TESTS DONE .I WAS HURTING PRETTY BAD .I STILL GET HEADACHES TIL THIS DAY .MY LUNGS HURT TOO .I'M SURE I HAVE BEEN POSITIONED BY CARBON MONOXIDE..EVERYTIME I DRIVE MY CAR ,I WOULD GET A HEADACHE NASSAU AND VERY VERY SLEEPY TIRED .MY MEMORY WAS NOT GOOD THEN EIETHER ,I STILL FORGET THINGS TIL THIS DAY ..

Steering
Filed Nov 15, 201748,000 milesMI

THE POWER STEERING FAILS WHILE DRIVING. THIS HAS HAPPENED ABOUT 7-8 TIMES IN THE PAST YEAR. THE WORST TIME WAS WHEN IT FAILED IN A SLOW, TIGHT TURN. WHEN THE POWER STEERING FAILED THE STEERING SELF ALIGNED BACK TO STRAIGHT. THIS HAPPENED IN MY KID'S ELEMENTARY SCHOOL PARKING LOT. IT EASILY COULD HAVE LED TO A BAD ACCIDENT OR HITTING A PEDESTRIAN BECAUSE THE VEHICLE WENT IN AN UNINTENDED DIRECTION. THE ATTACHED PICTURE IS FROM ONE OF THE OTHER 7-8 TIMES THIS OCCURRED, THUS THE MISMATCH IN MILEAGE FROM THE PICTURE AND THAT LISTED IN THE COMPLAINT.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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