2015 Ford Explorer complaints

TL* THE CONTACT OWNS A 2015 FORD EXPLORER. THE CONTACT STATED THAT THE ARMREST ON THE FRONT DRIVER'S SIDE DOOR PANEL HAD FRACTURED. THE CONTACT TOOK THE VEHICLE TO GREENWAY MOTORS (LOCATED AT 310 BEDFORD RD, MORRIS, IL 60450, 815-768-1813) AND WAS INFORMED THAT THE REPAIR WAS COVERED PER A CUSTOMER SATISFACTION CAMPAIGN. THE DEALER RESTAPLED THE DOOR PANEL, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.

AIRBAG SENSOR CAME ON AT ABOUT 55,000 MILES. WENT TO DEALER AND THEY PUT ON COMPUTER; TOLD IT IS TSB 16-0001. DEALER SUGGESTED TO REPLACE THE AIRBAG HARNESS, WITH CONNECTORS REPLACED FOR $963.17, B/C WARRANTY EXPIRED AT 60,000 MILES. THIS IS A SAFETY ISSUE AS NONE OF THE AIRBAGS IN THE CAR WILL DEPLOY UNLESS I PAY FORD FOR A PART THAT HAS NO MOVING PARTS. LOOKING TO SEE IF AFTERMARKET WARRANTY WILL COVER. I SEE MULTIPLE PEOPLE WITH SAME ISSUE HAVE REPORTED THIS SO THERE SHOULD BE A RECALL SINCE IT IS A SAFETY ISSUE, POTENTIALLY FOR CHILDREN.

A LIGHT ON MY INSTRUMENT CLUSTER CAME ON. IT ILLUMINATES A MAN STRAPPED IN HIS SEAT WITH A DEPLOYED AIR BAG IN FRONT OF HIM. THE LIGHT STAYS ON. ACCORDING TO ME RESEARCH, THE PROBLEM IS COMMON TO 2015 FORD EXPLORERS. THERE IS A WIRING HARNESS UNDER THE SEAT THAT HAS BEEN FRAYED BY THE MOVEMENT OF THE SEAT WHEN IT IS BEING ADJUSTED BY THE DRIVER. THE COST TO HAVE REPAIRS MADE IS ANYWHERE FROM $1000 TO $1400. I AM TOLD THAT UNTIL IT IS REPAIRED, THE AIRBAGS WILL NOT DEPLOY. THAT SEEMS TO ME LIKE AN UNNECESSARY DESIGN FLAW, AND IT CREATES A DANGEROUS CONDITION WITH THE VEHICLE. I DON'T HAVE THE MONEY TO HAVE MINE REPAIRED, SO I GUESS I'LL JUST HAVE TO BE CAREFUL AND HOPE FOR THE BEST...

I WAS DRIVING ON A 4 LANE ROAD WITH A MEDIAN (NOT HIGHWAY). I WAS IN THE LEFT LANE PASSING 2 OTHER VEHICLES WHEN MY EXPLORER BEGAN TO ACCELERATE AND WOULD NOT STOP. THE ROAD WAS WET AND AS I BEGAN STOMPING ON AND OFF THE GAS PEDAL TO TRY AND RELEASE THE ACCELERATOR, THE VEHICLE BEGAN TO HYDRO PLANE. I WENT ACROSS THE RIGHT LANE AND HIT THE CURB, WHICH PRETTY MUCH RIPPED OUT THE FRONT UNDERCARRIAGE OF THE VEHICLE. ONCE I LEFT THE ROADWAY AND COULD NOT REGAIN CONTROL OF THE VEHICLE I PUT THE TRANSMISSION IN NEUTRAL UNTIL I COULD GET THE CAR STOPPED. ONCE THE VEHICLE CAME TO THE REST I TRIED AGAIN TO STOMP ON THE ACCELERATOR TO GET IT TO STOP ACCELERATING BUT HAD NO RESPONSE. THE VEHICLE DID NOT STOP ACCELERATING UNTIL I TURNED OFF THE KEY.

STEPPED ON THE GAS PEDAL TO ACCELERATE AND VEHICLE KEPT ACCELERATING AFTER REMOVING FOOT FROM PEDAL. HAD FOOT ON BRAKE WITH TIRES LOCKING UP AND ENGINE WAS STILL REVVING UP. THE FLOOR MATS WERE NOT IN THE WAY AND CRUISE CONTROL WAS NOT ACTIVATED.

11/27/19 - I HAVE A 2015 FORD EXPLORER WITH 34,000 MILES ON IT. WHILE DRIVING MY FORD EXPLORER DOWN THE HIGHWAY AT APPROXIMATE 60 MPH, THE VEHICLE SUDDENLY LOST POWER AND MY HUSBAND HAD TO LET IT COAST TO THE SIDE OF THE ROAD. THE MOTOR WAS STILL RUNNING BUT PUSHING THE GAS PEDAL DID NOTHING. THE LIGHTS ON THE DASH LIT UP, THE WRENCH ICON APPEARED ALONG WITH A MESSAGE TO CHECK THE MANUAL. WE TURNED THE VEHICLE OFF AND LET IT SIT A MOMENT, THEN RESTARTED IT AND WE WERE ABLE TO MAKE IT HOME WITHOUT ANY FURTHER ISSUES. RESEARCH SHOWED COMMON ISSUES IN 2015-2016 FORD EXPLORER MODELS WITH DEFECTIVE THROTTLE BODIES. THE DESCRIPTIONS GIVEN FOR THIS DEFECT MATCHED WHAT HAPPENED TO US PERFECTLY. WE TOOK THE VEHICLE TO OUR LOCAL DEALERSHIP AND DISCUSSED THIS ISSUE SPECIFICALLY. AFTER TAKING A LOOK AT THE VEHICLE, THEY STATED THAT THERE WERE NO ERROR CODES AND THEY COULD FIND NOTHING WRONG WITH IT. THEY SAID THEY COULDN'T RULE OUT IT BEING A THROTTLE BODY ISSUE, BUT WITHOUT A CODE TO GO BY, THERE WASN'T REALLY ANYTHING THEY COULD DO. WE LEFT AND ON THE WAY HOME, THE VEHICLE STALLED AGAIN, JUST LIKE BEFORE. THIS TIME I WAS IN TOWN GOING 25 MPH. I WILL CONTINUE TO TAKE THE VEHICLE BACK UNTIL THE ISSUE GETS RESOLVED, BUT I AM AFRAID TO KEEP DRIVING IT WITHOUT THIS BEING FIXED. WITH ALL OF THE PROBLEMS FORD HAS APPARENTLY HAD WITH THIS PARTICULAR ITEM, I DON'T UNDERSTAND HOW A RECALL HAS NOT BEEN ISSUED. I HAVE BEEN A LONG TIME FORD OWNER, BUT MY NEXT VEHICLE WILL BE ANYTHING OTHER THAN A F

TL* THE CONTACT OWNS A 2015 FORD EXPLORER. WHILE THE VEHICLE WAS PARKED OUTSIDE OF THE GARAGE, THE CONTACT SMELLED EXHAUST FUMES INSIDE AND OUTSIDE THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO DCH FORD OF THOUSAND OAKS (LOCATED AT 3810 THOUSAND OAKS BLVD, WESTLAKE VILLAGE, CA 91362, (805) 409-3895) WHERE IT WAS DIAGNOSED THAT THE AIR FILTER WAS FAULTY. THE CONTACT WAS UNAWARE OF THE REPAIRS, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 30,000.

BEGINNING IN 2007 AND CONTINUING THROUGH THE PRESENT, FORD HAS EQUIPPED MILLIONS OF VEHICLES SOLD UNDER THE FORD, LINCOLN AND MERCURY BRAND NAMES WITH THE FORD CYCLONE ENGINE, ALSO KNOWN AS THE DURATEC ENGINE. UNBEKNOWNST TO PURCHASERS AND LESSEES OF THESE VEHICLES, THE FORD CYCLONE ENGINE CONTAINS A DEFECT IN DESIGN, MANUFACTURING, MATERIALS AND/OR WORKMANSHIP THAT CAUSES THE WATER PUMP TO SUDDENLY AND PREMATURELY FAIL'BEFORE THE END OF THE USEFUL LIFE OF THE ENGINE'AND CAN LEAD TO CATASTROPHIC ENGINE FAILURE. AFFECTED VEHICLES FORD EDGE2007'2010 FORD EDGE2015'PRESENT FORD EDGE 2852011'2014 FORD EXPLORER2011'PRESENT FORD F-150 2822015'2017 FORD FLEX2009'PRESENT FORD FUSION SPORT2010'2012 FORD TAURUS2008'PRESENT FORD TAURUS X2008'2009 LINCOLN MKX2007'2010 LINCOLN MKZ2007'2012 MAZDA 6 (3.7L)2009-2013 MAZDA CX-9 (3.5L)2007 MAZDA CX9 (3.7L)2008-2015 MERCURY SABLE2008'2009

ON MARCH 16, 2018 I RESPONDED TO LICCARDI FORD OF WATCHUNG NJ TO TRANSITION MY LEASED 2015 FORD EXPLORER XLT TO A PURCHASE. WITH FULL KNOWLEDGE THAT THE VEHICLE WAS BEING USED FOR UBER RIDESHARE, THE DEALERSHIP FINANCE MANAGER SOLD ME A SECURE-NET (HOUSTON TX) EXTENDED WARRANTY FOR $2,723 KNOWING THAT THE COVERAGE AND CONTRACT WOULD BE VOIDED IF THE VEHICLE IS USED FOR RIDESHARE. ATTEMPTS TO CANCEL THE POLICY WITH A FULL REFUND HAS BEEN MADE IMPOSSIBLE DUE TO NEITHER SECURE-NET NOR THE DEALERSHIP CANCELING THE POLICY AND PROVIDING A REFUND. IT WOULD APPEAR THAT FORD DEALERSHIPS (AND OTHERS) ARE SELLING THESE POLICIES TO UNWARY VEHICLE CONSUMERS AND EVEN RIDESHARE OPERATORS WITHOUT TELLING THEM THAT USE F THEIR VEHICLE FOR RIDESHARE WILL VOID THEIR EXTENDED WARRANTY COVERAGE. ANY AND ALL SECURE-NET EXTENDED VEHICLE WARRANTY POLICIES SOLD IN AMERICA SHOULD BE INVESTIGATED AND/OR RECALLED BEFORE VEHICLE OWNERS FIND THAT THEIR PURCHASED POLICY WILL NOT COVER OR PAY FOR ANY MECHANICAL ISSUE. LICCARDI FORD DID NOT TELL ME THAT THE SECURE-NET EXTENDED WARRANTY WOULD NOT COVER MY RIDESHARE USE OF THE VEHICLE AND SECURE-NET DENIED MY CLAIM OF COMPLETE ENGINE FAILURE DUE TO A DESIGN FLAW IN FORD VEHICLES WHERE THE ENCASED WATER PUMP BREAKS AND LEAKS COOLANT INTO THE ENGINE AND OIL PAN RESULTING IN COMPLETE ENGINE FAILURE. THE FORD EXTENDED WARRANTY WOULD HAVE COVERED THE REPAIR BUT LICCARDI FORD HAS FAILED TO RECTIFY THE SITUATION. THERE MAY BE MANY OTHER POTENTIAL VICTIMS WHO HAVE BEE

WAS DRIVING ON THE HIGHWAY ABOUT 60 MPH, HEARD WEIRD SOUND AROUND ON MY DRIVER SIDE, PULLED OVER AND THE TRIM AROUND MY WINDSHIELD WAS HANGING. I THOUGHT IT WAS SNAPPED BACK IN, AND WHEN I GOT TO WORK IT WAS COMPLETELY GONE. I WILL TAKE PICS AND ADD THEM TO THIS LATER ON.

WHILE DRIVING ON STREET OR HI WAY THE DASH LIGHT TURN OFF AND ON. THIS IS VERY DANGEROUS AT NIGHT.

I LEFT MY 2015 EXPLORER WITH JUST 31000 MILES ON IT PARKED IN THE GARAGE FOR 10 DAYS. WHEN I STARTED IT AGAIN, THE 'CHECK CHARGING SYSTEM ' LIGHT CAME ON JUST FOR A MOMENT AND CLEANED. I TRIED TO PULL THE CAR OUT OF THE GARAGE, BUT THE STEERING WHEEL WAS LOCKED. EVENTUALLY IT UNLOCKED. WHEN I STARTED DRIVING IT, A VERY LOUD GRINDING NOISE COULD BE HEARD WHEN THE STEERING WHEEL WAS TURNED LEFT OR RIGHT. THE VEHICLE DOES NOT NEED TO BE MOVING FOR CONCERN TO HAPPEN. TOOK IT TO CHARLES GABUS FORD IN DES MOINES IOWA, AND THEY TOLD ME THAT A STEERING GEAR NEEDS TO BE REPLACED TO ELIMINATE THE NOISE. THEY INSTALLED THE NEW STEERING GEAR, BUT IT COST ME $2234.00. WHEN I WENT TO PICK UP MY CAR FROM THE SHOP, THERE WAS ANOTHER EXPLORER WAITING TO BE PICKED UP AS WELL. I ASKED MY SERVICE ADVISOR WAS WRONG WITH THAT ONE, AND HE TOLD ME 'THE STEERING'. I AM A VERY DISAPPOINTED IN FORD THAT THEY DIDN'T RECALL THE STEERING WHEEL ASSEMBLY ON 2015 EXPLORERS YET. THERE ARE TOO MANY COMPLAINS ABOUT IT. MAYBE THEY ARE WAITING FOR SOMEBODY TO GET A VERY BADLY INJURED OR KILLED TO MAKE IT HAPPEN.

THERE IS A TERRIBLE EXHAUST SMELL THAT COMES INTO THE INTERIOR CABIN. THE SMELL IS EVEN WORSE UPON EXTENDED HARD ACCELERATION. IN ADDITION, THERE IS BUBBLING IN MY HOOD DUE TO FAULTY HOODS BEING PRODUCED ON FORD EXPLORERS. FORD HAS ACKNOWLEDGED BOTH ISSUES - AS THERE IS A TSB. FORD'S "FIX" TSB-16016 IS NOT A FIX AT ALL. IT MERELY IS A BANDAGE FOR THE PROBLEM AS MY FAMILY STILL SMELLS EXHAUST IN THE VEHICLE. MY 3 YEAR OLD SON IS INHALING THIS TOXIC SMELL.

MY VEHICLE WILL NOT START. IT WENT TO THE DEALER AT NEW SOUTH FORD IN MERIDIAN MS AND WAS THERE FOR OVER A MONTH AND IT STARTED AT THE DEALER AND WHEN I CAME HOME WE TURN IT OFF. THE NEXT MORNING, IT STARTED AGAIN BUT WHEN I TURNED IT OFF WHEN I WENT TO AN APPOINTMENT AND CAME BACK A FEW HOURS LATER IT WOULD NOT START. THE SAME THING IT WAS DOING BEFORE I TOOK IT TO THE FORD SERVICE PLACE. THEY REPLACED THE BATTERY, ANOTHER ELECTRONIC DEVICE AND WANTED TO REPLACE THE MAIN ELECTRONIC CONTROL DEVICE I BELIEVE BUT WE WERE NOT GOING TO PUT OUT MORE MONEY FOR A "I FEEL REALLY GOOD ABOUT THIS PART". THE GUY STATED IT WOULD START AND RUN BUT IT WOULD RUN BAD. IT STARTED BUT AFTER YOU TURN THE CAR OFF IT WILL NOT START UP AGAIN AS OF IT'S IN A SECURITY MODE OF SOME SORT. THE ACCESSORIES WILL COME ON, THE CAR WILL JUST NOT START. MY WIFE AND I HAVE A VERY SICKLY 3 YEAR OLD CHILD WITH LEUKEMIA CANCER, DOWN SYNDROME, BLEEDING DISORDER, OSTOMY BAG, HEART SURGERY DONE AND DOCTORS WHO HAVE UP ONE HIM STATING HE HAD 3 MONTHS TO LIVE AND IT'S BEEN OVER A YEAR NOW AND WE NEED OUR VEHICLE TO GO TO AND FROM WORK. THE FORD DEALER CLEARLY DOESN'T KNOW WHAT THE ISSUES IS. WE JUST SPENT CLOSE TO ONE THOUSAND DOLLARS FOR PARTS AND LABOR FOR A VEHICLE THAT IS STILL GIVING US THE SAME PROBLEMS.

MY AIRBAG LIGHT CAME ON AND WHEN I TOOK IT TO FORD DEALERSHIP I WAS TOLD IT IS IN THE WIRING AND ESTIMATED COST IS $1000 TO FIX MEANWHILE UNTIL I CAN AFFORD TO FIX IT I HAVE NO AIRBAGS IN MY EXPLORER NOT SAFE FOR GOING INTO WINTER AND HAVING GRANDCHILDREN IN MY SUV. *TR*JB

AIRBAG WARNING LIGHT CAME ON AROUND 65K MILES.

DRIVING DOWN A HIGHWAY ROAD APPROXIMATELY SPEED OF 60 MPH AND WARNING LIGHTS ON DASH CAME ON "STEERING ASSIST FAILURE" AND A COUPLE OTHERS. LOST TOTAL CONTROL OF STEERING WAS UNABLE TO TURN THE WHEEL. VEHICLE WAS DIAGNOSED AT FREMONT FORD OF FREMONT MICHIGAN SAID TO OF HAD A FAULTY STEERING RACK AS ITS ELECTRONIC WHEN IT FAILS IT FAILS. WELL 2100$ LATER ITS REPAIRED.

ODOR EMANATING FROM FRONT OF VEHICLE. SMELLS LIKE GAS/PROPANE. JUST FROM DRIVING 10 MILES FROM WORK, ODOR CAN FILL MY 2 CAR GARAGE. HAVE SMELLED THIS "GAS" ODOR WHEN SUV IS PARKED AND WHEN IN MOTION.

WHEN THE VEHICLE IS NOT IN MOTION AND THE CLIMATE CONTROL IS ACTIVE, A BURNING OIL SMELL COMES FROM THE VENTS. THE FUMES IRRITATE THE EYES AND RESPIRATORY SYSTEM. THERE IS NO VISUAL SIGN OF ANY FLUID LEAKS.

THE FIRST INCIDENT WAS ABOUT 9MONTHS AGO I WAS DRIVING WITH MY 3 YEAR OLD ON HIGHWAY AT ABOUT 65MPH THE CAR LOCKED UP STEERING THE WHEEL. THE CAR WAS MOVING ALL DIRECTIONS ON THREE LANES AND IT WAS VERY HARD FOR ME TO ATEMPT TO STEER AS THE WHEEL WAS VERY TIGHT. IT FINALLY WENT DOWN TO 0 MPH AND I PULLED OVER THANKING GOD I DID NOT CRASH. THE LIGHTS WERE FLICKERING ALL OVER. ATTEMPTED TO TRADE AT A DEALERSHIP REGOR DYKES IN TEXAS BC I WAS SCARRED TO DRIVE IT. THEY FIXED IT AS A TRADE THEN GOT SUED AND RETURNED IT BACK TO ME AND TOOK MY NEW CAR BACK. THEN YESTERDAY I LEFT HOME TO TAKE ALL MY KIDS TO SCHOOL 3. AND GOT TO 40 MPH AND IT DID IT AGAIN LUCKILY WE WERE NOT ON A HIGHWAY. THIS TIME WHEN IT HIT 0 MPH IT WAS STILL DRIVEABLE BUT WOULD NOT ACCELERATE ABOVE 40. I'M SCARRED FOR MY LIFE IN THIS CAR AND THERE IS NOTHING I CAN DO ABOUT IT. IT IS NOW PARKED AND I DONT KNOW WHAT TO DO.

THE PTU, AN UNSERVICEABLE PART WENT OUT IN MY CAR. THIS IS A COMMON FAILURE. IT'S DUE TO AN INABILITY TO CHANGE THE FLUID, AS IT'S SEALED. THIS CAUSE A VERY EXPENSIVE REPAIR. FORD HAS THIS ISSUE IN ALL OF THEIR AWD VEHICLES. THEY NEED TO REPLACE OR REFUND CUSTOMERS THAT ARE AFFECTED. THEY NEED TO UPDATE THE PART WITH A SERVICE INTERVAL, DIPSTICK, FILLER TUBE AND DRAIN.

IT'S POPPING UP LOW ENGINE POWER AND IT WILL SHUT DOWN EVERYTHING FROM LIGHTS TO BLIND SPOT DETECTION. IT JUST STARTED DOING THIS AFTER RUNNING THROUGH A SMALL WATER PUDDLE.

FORD EXPLORER 3.5L ECOBOOST ENGINE TIMING CHAIN STRETCH @ 61,902 MILES... $2500 REPAIR BILL ON A VERY WELL MAINTAINED AND PREVENTATIVE MAINTENANCE SCHEDULE MINDED OWNER. ALSO, AT 42K MILES THE LUMBAR BAG ON DRIVERS SEAT DEFLATED AND WON'T INFLATE...

THE POLICE INTERCEPTOR UTILITY WAS BEING DRIVEN WITH WINDOWS DOWN IN A PARKING LOT WHEN A FOUL ODOR WAS SMELLED BY THE OFFICER, FOLLOWED BY THE CARBON MONOXIDE ALARM ACTIVATING. THE READING ON THE CO ALARM WAS 127 PPM. THE VEHICLE WAS TAKEN TO HILLTOP FORD AND A REPAIR WAS MADE TO THE EGR PURGE VALVE. THE VEHICLE WAS RETURNED TO SERVICE AND WITHIN A COUPLE OF DAYS THE CO ALARM ACTIVATED AGAIN, HOWEVER NO SMELL ACCOMPANIED THE ALARM. THE VEHICLE WAS BEING DRIVEN DURING THE ACTIVATION. THE CO ALARM IS A HONEYWELL BWC2R-M. THE VEHICLE WAS TAKEN BACK TO HILLTOP FORD AND AFTER REMAINING WITH THEM FOR A MONTH, A FIELD SERVICE ENGINEER TESTED THE VEHICLE WITH SPECIALIZED EQUIPMENT AND WAS UNABLE TO DUPLICATE THE COMPLAINT. NO REPAIR WAS MADE. ALL PRIOR RECALL WORK HAD BEEN PERFORMED ON THIS VEHICLE.

TL* THE CONTACT OWNS A 2015 FORD EXPLORER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V435000 (SUSPENSION). THE CONTACT CALLED ART HILL FORD LINCOLN AT 877-804-9059 (LOCATED AT 901 W LINCOLN HWY, MERRILLVILLE, IN 46410) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT STATED THAT THE VEHICLE WAS UNSTABLE WHEN DRIVING AT VARIOUS SPEEDS ON UNEVEN TERRAIN. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000. PARTS DISTRIBUTION DISCONNECT.

RECALL ITEMS SUSPENSION UNSTABLE WHILE IN MOTION

TL* THE CONTACT OWNS A 2015 FORD EXPLORER. WHEN TURNING THE STEERING WHEEL IN EITHER DIRECTION, A METAL ON METAL GRINDING NOISE WAS PRESENT COMING FROM THE STEERING COLUMN. THE VEHICLE WAS TAKEN TO KEN GARFF FORD (145 W. HILTON DR, ST. GEORGE, UT) WHERE IT WAS DIAGNOSED THAT THE STEERING RACK WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 45,000.

MY HUSBAND LOSS CONSCIOUSNESS WHILE DRIVING DUE TO UNKNOWN REASONS (MEDICAL ISSUE). HE WENT OFF THE HIGHWAY AT 65 MPH AND CRASHED INTO SEVERAL TREES. DESPITE EXTENSIVE DAMAGE TO THE FRONT END, RESULTING IN A TOTAL LOSS, THE AIRBAGS NEVER DEPLOYED. MY HUSBAND LATER EXPERIENCED POST-CONCUSSION SYMPTOMS AS DIAGNOSED BY THE HOSPITAL. INJURIES MAY HAVE BEEN PREVENTED HAD THE AIRBAGS DEPLOYED.

WHEN TURNING ON THE CAR SOMETIMES THE " CHECK CHARGING SYSTEM " LIGHT COMES ON. WHEN IT DOES THE STEERING WHEEL LOCKS AND YOU CANNOT TURN THE CAR LEFT OR RIGHT. YOU HAVE TO TURN OFF THE CAR AND RESTART THE CAR AND HOPE THAT THE " CHECK CHARGING SYSTEM" LIGHT DOES NOT COME ON. I IT DOES NOT COME ON THE STEERING WILL NOT LOCK. THE STEERING LOCKS ONLY WHEN YOU TURN ON THE CAR AND THE " CHECK CHARGING SYSTEM" LIGHT COMES ON. HAVE TAKEN IT OVER AND OVER TO A FORD DEALER AND THEY SAY THAT IT IS THE BATTERY, HAVE CHANGED THE BATTERY TWICE. THEN THEY SAY IT IS THE ALTERNATOR, HAVE CHANGED THE ALTERNATOR ONCE. I JUST TOOK IT AGAIN AND NOW THE DEALERSHIP SAYS IT IS THE POWER STEERING ASSEMBLY AND THAT IT IS OUT OF WARRANTY AND IT WILL COST ABOUT 2,000.00. THIS HAS HAPPEN MANY, MANY, MANY TIMES THROUGHOUT THE 3 YEARS WE HAVE HAD THIS CAR.

MADE A COMPLETE RIGHT TURN LEAVING MY DRIVEWAY WITHIN 1000 FEET THE STEERING WHEEL LOCKED UP AND I STOPPED. I WAS ABLE TO USE EXTREME FORCE TO MANUVER STEERING WHEEL TO GO BACK AND FORTH TO TURN AROUND TO GET BACK TO MY DRIVEWAY. THANKFULLY I WASN'T ON A HIGHWAY DOING 70 MPH WHEN IT OCCURED.

WHILE DRIVING THE DRIVER SIDE DOOR HANDLE MECHANISM FELL COMPLETELY APART AND OFF MY VEHICLE, OPENING THE DOOR WHEN I CAME TO A COMPLETE STOP. AFTER GETTING MY VEHICLE HOME, I CHECKED TO SEE IF IT WAS APART OF A RECALL AND SAW THAT OVER 200,000 EXPLORERS WERE RECALLED FOR THIS VERY PROBLEM. I THEN CHECKED MY VIN TO SEE IF MY VEHICLE WAS APART OF THE RECALL AND IT IS, OF COURSE, NOT.

WE WERE DRIVING ON THE FREEWAY FROM A MINI VACATION AT 70 MILES PER HOUR WHEN OUR 2015 FORD EXPLORER WHICH ONLY HAD 45,000 MILES LOGGED BEGAN TO LOSE STEERING POWER. WE ALMOST CRASHED INTO THE VEHICLE NEXT TO US ON I-94 GOING AT A VERY RAPID SPEED OF 70 MILES PER HOUR. IMMEDIATELY MY HUSBAND BEGAN TO SLOW DOWN AND TRIED TO MOVE TO THE FURTHEST RIGHT LANE. HE WAS HAVING A TREMENDOUS AMOUNT OF DIFFICULTY AS OUR CAR WOULD NOT ALLOW US TO STEER. HE FINALLY MADE IT TO THE EXIT LANE. AT THIS TIME WE NEEDED TO PULL OFF OF THE HWY AND GET A FRIEND TO TOW US HOME. WE TOOK OUR VEHICLE INTO THE DEALERSHIP WHERE WE PURCHASED IT AND THEY TOLD US THAT THEY NEEDED TO RECALCULATE OUR COMPUTER AT THE FEE OF $100. WITHIN TWO WEEKS THE SAME PROBLEM BEGAN TO HAPPEN AGAIN. WE TOOK OUR EXPLORER BACK TO THE DEALER TO REPAIR THIS PROBLEM. WE WERE NOW TOLD THAT IT IS A RACK AND PINION PROBLEM AND IT COULD BE UPWARDS OF $2,000 TO REPAIR. IT IS NOT COVERED IN OUR EXTENDED WARRANTY AND IT IS NOT COVERED BY THE UPCOMING RECALL THAT WE HAVE SCHEDULED TO REPAIR WHICH IRONICALLY IS A REAR SUSPENSION REPAIR WHICH IF NOT FIXED WILL CAUSE A PROBLEM WITH STEERING. IN MY OPINION THIS PROBLEM WILL SERIOUSLY HARM OR EVEN KILL THE OWNER AND FAMILY OF A VEHICLE THAT THIS CAN HAPPEN TO AS IT IS IMPOSSIBLE TO CONTROL YOUR VEHICLE WHEN THIS OCCURS. I HOPE THAT THIS ISSUE WILL BE RESOLVED BY FORD AS THIS VEHICLE IS VERY POPULAR FOR FAMILIES DUE TO ITS SIZE AND THIS COULD BE A FATAL MISTAKE TO DRIVE THIS CAR IF THIS ISSU

TL* THE CONTACT WORKS FOR A COMPANY THAT OWNS A 2015 FORD EXPLORER. WHILE THE VEHICLE WAS PARKED, THE CONTACT REACHED INSIDE THE VEHICLE TO REMOVE THE KEY FROM THE IGNITION AND THE VEHICLE STARTED TO ROLL BACKWARDS. THE CONTACT BECAME CAUGHT BETWEEN THE DOOR AND THE DRIVER'S SEAT WHEN THE VEHICLE STARTED TO ROLL BACKWARDS. THE CONTACT WAS DRAGGED FOR APPROXIMATELY 4-5 FEET BEFORE A TEENAGER IN THE VICINITY WAS ABLE TO ENTER THE VEHICLE, PLACE THE GEAR INTO PARK, AND STOP THE VEHICLE. THE CONTACT STATED THAT SHE MIGHT HAVE INADVERTENTLY SHIFTED THE GEAR SHIFTER INTO REVERSE WHILE ATTEMPTING TO REMOVE THE KEY FROM THE IGNITION. THE CONTACT SUSTAINED A FRACTURE TO THE PELVIC BONE, LACERATIONS, AND POSSIBLE TORN LIGAMENTS IN THE HIP AND SHOULDER. MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE CONTACT WAS UNAWARE AS TO WHAT HAPPENED TO THE VEHICLE SINCE THE INCIDENT. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,999.

STEERING FAULT WARNING LIGHT COMES ON THEN THE CAR LOOSES ITS STEERING LIKE NO POWER STEERING. THIS HAS HAPPENED 4 OR 5 TIMES NOW

STRONG ODOR OF EXHAUST IN CABIN OF VEHICLE

LOUD CLANKING NOISE WHEN PARKING CAR OR AT A SLOW SPEED, TURNING. TOOK INTO FORD DEALER TODAY AND IT WILL COST $2200 TO REPLACE.

STEERING STARTED MAKING A GRINDING NOISE AT 55K MILES. SOUND IS MOST PRONOUNCED WHEN TURNING AT SLOW SPEEDS. DEALERSHIP AND LOCAL SHOP CONFIRM STEERING RACK AND PINION NEED TO BE REPLACED. THEY ADVISED THIS IS A COMMON PROBLEM WITH FORD EXPLORERS. DEALERSHIP ADVISED THE WARRANTY EXPIRED 1 MONTH AGO.

MY 2015 FORD EXPLORER HAS POOR LIGHTING. WHEN DRIVING AT NIGHT YOU FEEL LIKE THE LIGHTS ARE OFF. VERY HARD TO SEE SOME ROADS. I HAVE MENTIONED THIS TO THE DEALER, THEY SAID THEY HAVE HEARD A FEW COMPLAINTS. I ALSO SAW AN ARTICLE ABOUT POOR LIGHTING IN SOME NEWER VEHICLES AND MY EXPLORER WAS LISTED IN THE ARTICLE. I ALSO HAVE A 2018 EXPLORER. SOME TIMES THE LIGHTS LOOK DIM. I LOVE THE CAR JUST THINK THIS IS DANGEROUS.

WHEN WE TURN THE WHEEL TO THE RIGHT IT HAS A LOUD POPPING NOISE DURING DRIVING OR STATIONARY ITS PROGRESSING FROM A POPPING AND SOMETHING THE STEERING WHEEL GETS STUCK. TOLD BY TWO DIFFERENT MECHANICS THAT THE POPPING NOISE HAS TO DO WITH STRUT AND CV JOINT AND ELECTRIC STEERING GEAR AND RACK AND PINION GOING BAD. OUR EXPLORER ONLY HAS 91000 MILES. BOTH MECHANICS SAY THIS IS ODD THAT THIS IS GOING ON FOR A 2015. THAT WE SHOULD CHECK FOR RECALLS.

THE RACK AND PINION LOCKED UP AS WE WERE PULLING OUT OF MY DRIVEWAY. I WAS 9M PREGNANT AND MY 4YR OLD WAS IN THE BACK. CANT HELP BUT THINK ABOUT WHAT WOULD HAVE HAPPENED HAD IT LOCKED UP GOING AROUND A CURVE. THE REPAIR SHOP I TOOK IT TO SAID THIS WAS REALLY COMMON IN THE FORD EXPLORERS AND THEY HAVE 146 SERVICE RECORDS ON THIS ONE ISSUE.

I HAVE A 2015 FORD EXPLORER XLT AND THE STEERING RACK AND PINION NEEDS REPLACING. IT CAN STOP AT ANYTIME CAUSING AN ACCIDENT.

THE POWER STEERING WENT OUT ON THE HIGHWAY, TWICE, WHILE I WAS DRIVING. THANK GOD I WAS ABLE TO GAIN CONTROL OF THE CAR BEFORE CRASHING. WE HAD THE PROBLEM FIXED, UNDER WARRANTY, BUT NOW AFTER 26,000 MILES THE PROBLEM IS BACK. I AM VERY CONCERNED BECAUSE MY MY WIFE NOW DRIVES THIS CAR.

THE AIRBAG LIGHT CAME ON AND THIS IS WHAT THE CODE SAYS. RESTRAINT CONTROL MODULE SECOND ROW DRIVER SIDE INFLATABLE SEATBELT DEPLOYMENT CONTROL

WHILE DRIVING ON A HIGHWAY, STEERING FAULT LIGHT CAME ON CAUSING VEHICLE TO LOSE POWER STEERING. VEHICLE ONLY HAS 50K MILES AND THE STEERING COLUMN HAD TO BE REPLACED. THERE HAVE BEEN MANY COMPLAINTS REGARDING THIS, FORD HAS ALREADY RECALLED THIS ISSUE ON LATER YEARS. IT IS NEGLECTFUL THAT NOTHING HAS BEEN DONE, KNOWING THAT CARS CAN LOSE POWER STEERING AT ANY MOMENT WHILE DRIVING, THIS ENDANGERS EVERYONE ON THE ROAD. I WAS ABLE TO PULL THE VEHICLE OVER SAFELY. DEALERSHIP QUOTED ME $2450 TO REPLACE. WORKED WITH FORD CUSTOMER SATISFACTION TEAM WHO WERE ABLE TO HELP IN REDUCING THE AMOUNT. BUT IT SHOULD HAVE BEEN FREE AND THIS ISSUE SHOULD BE RECALLED BEFORE ANYONE IS INJURED.

MY PARKING BRAKE WONT ENGAGE. APPEARED AT 57K MILES. APPARENTLY THERE WAS A RECALL BUT NOT ON MY VEHICLE SPECIFICALLY.

STEERING ASSIST FAULT, LANE KEEPING SYSTEM MALFUNCTION

CHECK AIRBAG LIGHT IS CONSTANTLY ON MY 2015 FORD EXPLORER. TOOK IT IN TO GET CHECKED AND THE PROBLEM IS FAULTY WIRING TO THE MIDDLE ROW SEAT BELT AIRBAGS. THE FIX ISN'T COVERED BECAUSE MY CAR IS OUT OF WARRANTY AND THE FIX IS $800. NOTHING RELATED TO THE AIRBAGS SHOULD EVER FAIL AND IF IT DOES, SHOULD BE COVERED REGARDLESS OF WARRANTY. THERE MAY NOT BE A CONCERN WITH HAVING MY REAR SEATBELT AIRBAGS NOT WORKING, BUT BECAUSE THE LIGHT IS ALWAYS ON, I HAVE NO WAY OF KNOWING IF THERE IS A FAULT WITH MY FRONT AIRBAGS. WHEN I ASKED THE DEALERSHIP IF THIS IMPACTED THE FRONT AIRBAGS, THEY COULDN'T CONFIRM NOR DENY, THEY SAID THEY DIDN'T KNOW. FORD HAS KNOWN ABOUT THIS ISSUES SINCE 2015 WHEN THEY FIRST ISSUED THEIR TECHNICAL SERVICE BULLETIN, TSB 15-0113 WHICH WAS THEN SUPERSEDED BY TSB 16-0001 IN 2016. I CALLED FORD CORPORATE CUSTOMER SERVICE LINE AND THEY REFUSED TO RECOGNIZE THIS IS A SAFETY ITEM THAT SHOULD BE COVERED

DTC B141B, AIR BAG LIGHT INTERMITTINGLY COMES ON. THIS ISSUE WAS REPORTED 2X WHILE UNDER WARRANTY BUT BY THE TIME I WOULD DROP AT DEALER FOR REPAIRS THE LIGHT WOULD RESET SO THEY COULDN'T SEE ISSUE. AFTER WARRANTY EXPIRED THE LIGHT CAME ON MORE OFTEN, AND TODAY THEY WERE ABLE TO SEE INDICATOR AND GET DTC. SINCE IT IS OUT OF WARRANTY NOW, IT WILL COST ME $750 TO GET MY AIR BAGS FIXED. I QUESTIONED WHY IT CANT BE FIXED BECAUSE IT WAS REPORTED 2X WHILE UNDER WARRANTY. IT IS ALMOST LIKE THEY DIDNT TRY TO FIND PROBLEM UNTIL AFTER WARRANTY EXPIRED. NOW I DON'T HAVE WORKING AIRBAGS ON AN EXPENSIVE FORD EXPLORER SPORT. THIS IS MAKING ME CONCERNED IF FORD HAS POOR WIRING HARNESSES BECAUSE THESE VEHICLES HAVE SO MANY ELECTRONIC COMPONENTS. GUESS I'M SOL. I WILL TRY TO REPLACE THIS SUB PAR WIRING MYSELF TOMORROW.

2015 FORD EXPLORER. CONSUMER WRITES IN REGARDS TO SAFETY RECALL 19V-435. *LD THE CONSUMER STATED 12 DAYS AFTER HAVING A RECALL COMPLETED, IT WAS DISCOVERED THE REAR TOE LINKS AND JAM NUTS WERE VERY LOOSE. THE TIRES CUPPED FROM BEING SO LOOSE. *JS *JS

STEERING ASSIST ERROR CAME ON DASH ALONG WITH TERRAIN CONTROL ERROR WHILE DRIVING DOWN ROAD. LOST POWER STEERING ABILITY. LUCKILY IT WAS CLOSE TO HOME WHEN FAILED OR COULD OF HAPPENED WHEN IN TRAFFIC AND A HORRIBLE ACCIDENT COULD OF HAPPENED. TOOK TO MECHANIC AND SAID NEW STEERING RACK NEEDED. THIS WAS A RECALL ON THE SAME CAR A FEW YEARS OLDER. CAR IS ALSO BEING TAKEN IN NEXT WEEK FOR REAR SUSPENSION RECALL.