I ATTEMPTED TO SLOW THE VEHICLE, PREPARING TO STOP. I WAS TRAVELING BETWEEN 65/70 MPH. WHEN PRESSING ON THE BREAKS THE VEHICLE DID NOT SLOW DOWN. I PUMPED THE BREAKS. THE CARS IN FRONT OF ME WHERE AT A STOP AND GETTING CLOSER VERY QUICKLY. I PUSHED AS HARD AS I COULD ON THE BREAK AND THEN TRIED TO PUSH ON THE EMERGENCY BREAK LOCATED ON THE FLOOR. IT ONLY KICKED BACK. SECONDS LATER I HAD A DIRECT IMPACT WITH THE VEHICLE IN FRONT OF ME. AIRBAG DEPLOYED! THERE ARE NO SKID MARKS ON THE ROAD! THE VEHICLE WOULD NOT STOP!!!
2013 Ford Explorer complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →
POWER TRANSFER UNIT "PTU" BEGAN LEAKING SPONTANEOUSLY; LOOKS LIKE LEAKING MOTOR OIL ON THE GROUND. CAUSED GRINDING NOISE AND DANGEROUS TRANSMISSION ISSUES WHEN DRIVING. SOLUTION WAS REPLACEMENT OF THE PTU WHICH COST $1650 BY FORD SERVICE.
CRUISE CONTROL WAS OFF. I WAS DOWNHILL ON A SNOWY ROAD AND THE TACHOMETER WENT TO 4000 RPM AND MY CAR STARTED TO SKID. THE CRUISE CONTROL ACTED AS IF IT WAS ON AND DOWNSHIFTED. I PRESSED THE GAS PEDAL TO GAIN CONTROL.
WHILE DRIVING ON MODERATELY BUSY INTERSTATE ALL TERRAIN SENSOR WARNING SIGN AND ORANGE WRENCH APPEARED ON DASH AS THE CAR LOST POWER AND FAILED TO RESPOND TO ACCELERATOR. THE CAR FELT LIKE IT WAS IN SHUTDOWN MODE. LET ME PULL OVER TO ACCIDENT LANE AT ALMOST 0 MPH. TERRIFYING. TURNED OFF MOTOR AND UPON RESTART CAR WAS FINE. DROVE TO DEALER THAT INTERROGATED COMPUTER AND NOTHING WAS FOUND. HAPPENED 2 MORE TIMES. HAVE BEEN A FORD DRIVER FOR 20+ YEARS AND UNDERSTAND ELECTRONICS CAN BE FAULTY, HAVE SEEN OTHER REPORTS OF THIS HAPPENING BUT NO RECALL. NOT HAPPY THAT THERE IS NO IDENTIFIED CAUSE
THE VEHICLE WILL NOT STAY ENGAGED IN PARK. THIS IS THE THIRD TIME THIS HAS BEEN REPAIRED. HOWEVER, THIS TIME IT ROLLED BACKWARDS INTO SOMEONE ELSE'S VEHICLE. OUR VEHICLE WAS IN PARK AT THE TOP OF THE DRIVEWAY FOR NEARLY 2 HOURS BEFORE THE PERSON PARKED BEHIND OR VEHICLE. THEY WHERE AT OUR HOUSE FOR ABOUT AN HOUR, WHEN THEY WHERE LEAVING WE NOTICED THAT OUR VEHICLE HAD DISENGAGED FROM PARK AND ROLLED 15' DOWN THE DRIVEWAY INTO THEIR VEHICLE. THANKFULLY, THERE WERE ONLY A FEW SCRATCHES ON EITHER VEHICLE. OUR DRIVEWAY IS FAIRLY FLAT, IT HAS A 1-3 DEGREE SLOPE TO IT. LEADING TO THE CONCLUSION, THAT THERE IS NOT A LARGE INCLINE THAT THE VEHICLE WAS NOT FORCED OUT OF PARK. THERE HAS TO BE SOMETHING WRONG WITH THE WAY THE TRANSMISSION IS ENGAGED INTO PARK OR THERE IS YET ANOTHER PROBLEM WITH THE SHIFT LINKAGE. THE SHIFT LINKAGE WAS ADJUSTED THE FIRST TIME THIS HAPPENED. THE SECOND TIME THE SHIFT LINKAGE WAS REPLACED. WE ARE TAKING IT BACK TO THE DEALER TODAY TO SEE WHAT THEY FEEL NEEDS REPLACED THIS TIME.
2013 FORD EXPLORER MANUFACTURED 02/13. I WAS TURNING LEFT ONTO THE INTERSTATE WHEN THE POWER STEERING SYSTEM FAILED. THE STEERING BECAME JERKY WHEN TRYING TO COMPLETE THE TURN AND STRAIGHTEN BACK OUT. DEALERSHIP FOUND FAILURE OF THE INTERNAL GEARS OF RACK AND PINION AS WELL AS THE STEERING CONNECTING SHAFT. $2200.00 NOT COVERED BY A RECALL. OTHER MANUFACTURE MONTHS OF 2013 MODEL YEAR ARE COVERED FOR THIS EXACT SAME ISSUE. NO PRIOR WARNINGS THAT ANYTHING WAS WRONG AND NO DASH WARNINGS GIVEN WHEN POWER STEERING FAILED. ONLY 81,000 MILES ON VEHICLE WHEN FAILURE OCCURRED. TURNING THE CAR OFF AND ON AGAIN HAD NO AFFECT ON THE ISSUE. THIS MODEL WAS ALSO INCLUDED IN THE EXHAUST SMELL IN THE CAB WHICH IS NOW WORSE AFTER THE RECALL FIX. OTHER ISSUES ON THIS VEHICLE THAT CANT BE FIX: WINDSHIELD WIPERS START/STOP WORKING RANDOMLY, PIN HOLE RUST SPOTS ALL OVER THE BODY OF THE CAR.
POWER STEERING ASSIST. STEERING WHEEL LOCKS UP WHILE DRIVING. MAKING THIS AN EXTREMELY DANGEROUS SITUATION, NOT ONLY FOR ME BUT OTHER DRIVERS ALSO. THERE WAS A RECALL FOR THIS ISSUE JUST NOT MY VIN. PLEASE EXPAND THE RECALL TO INCLUDE MY CAR BEFORE SOMETHING BAD HAPPENS. THANKS.
TL* THE CONTACT OWNS A 2013 FORD EXPLORER. WHILE DRIVING 30 MPH, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE STEERING COLUMN. SECONDS LATER, THE STEERING WHEEL SEIZED AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT HAD TO TURN THE VEHICLE OFF AND ON IN ORDER FOR IT TO RESUME NORMAL OPERATION. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE STEERING WHEEL NEEDED TO BE REPLACED. THE CONTACT THEN TOOK THE VEHICLE TO ANDERSON FORD (124 S SANGAMON AVE, GIBSON CITY, IL 60936, (217)784-4119) WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 76,200.
TAMARA RECALL VEHICLE HAS EXCESSIVE DOWN SHIFTING AND GETS STUCK NO MATTER WHAT KIND OF ROAD I'M ON
TL* THE CONTACT OWNS A 2013 FORD EXPLORER. WHILE DRIVING LOW SPEEDS, THE STEERING WHEEL SEIZED AND AN UNKNOWN WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO RECALL FOR THE FAILURE. THE FAILURE MILEAGE WAS 62,420. *TT CONSUMER STATED A MECHANIC HAD TO REMOVE AND REPLACE RACK & PINION ASSEMBLY. *JB
TL* THE CONTACT OWNS A 2013 FORD EXPLORER. WHILE DRIVING AT ANY SPEED, THE STEERING WHEEL COULD NOT BE TURNED. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED IN A SHORT AMOUNT OF TIME, THE STEERING OPERATED NORMALLY. OTHER TIMES, THE VEHICLE WAS UNABLE TO BE DRIVEN AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO UPPER MARLBORO FORD (5701 CRAIN HWY, UPPER MARLBORO, MD 20772, (301) 627-5600) WHERE THE MECHANIC ATTEMPTED TO SERVICE THE VEHICLE; HOWEVER, THE CONTACT DECLINED DUE TO THE REPAIR COST. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 120,000.
I SHOW FORD HAS A RECALL #14V286000 DATED 5/29/14 FOR STEERING: ELECTRIC POWER ASSIST SYSTEM FAILURE. MY VEHICLE HAS HAD THE STEERING ASSIST FAIL TWICE WHILE I'VE BEEN DRIVING AND THIS RECALL DOES NOT SHOW UP UNDER MY VIN. I FIND IT IRONIC THAT THE SAME YEAR, MAKE, MODEL VEHICLE HAS THIS RECALL ISSUED, AND THE FAILURE HAS HAPPENED TO ME TWICE, YET THERE IS NO RECALL FOR MY SPECIFIC VIN. I JUST SPENT $1,700 AT NORTH COUNTY FORD IN VISTA CA TO HAVE THIS PROBLEM FIXED, THE PARTS ALONE WERE $1,350. I ASK THAT THE NHTSA LOOK INTO THIS RECALL FURTHER AND ASSES WHETHER THERE WERE VEHICLES MISSED IN THIS RECALL. I'D BE HAPPY TO SPEAK WITH SOMEONE FURTHER. I CAN BE REACHED VIA CELL PHONE [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
EXHAUST SMELL INSIDE THE CAR. STARTED WHEN PARKED WITH ENGINE TURNED ON, CONTINUED WHILE DRIVING ON THE STREET AND HIGHWAY. AT THE BEGINNING WAS NOT SURE IF IT IS FROM MY CAR, OPENED WINDOWS, THEN CLOSED THEM AGAIN COUPLE TIMES AND THE SMELL CONTINUED. HAD TO DRIVE WITH OPEN WINDOWS TO GET HOME. MY DAUGHTER, ME ,DOG AND CAR SEATS AND BLANKETS SMELLED VERY BAD, HAD TO WASH EVERYTHING. PLUS STARTED TO HAVE LIGHT HEADACHE WHILE DRIVING.
DRIVING POWER STEERING LIGHT CAME ON ALMOST CRASHED COULD NOT TURN WHEEL. CALLED FORD SAID NOT COVERED UNDER RECALL BUT ALL OTHER FORDS ARE DON'T HAVE A LOT OF MILES THIS NEED TO BE COVERED UNDER THE POWER STEERING RECALL
ISSUE ALREADY REPORTED.SEE NHTSA LD.NUMBER 11174395.VEHICLE IS AWD. CLUNKING NOISE COMING FROM FRONT AXIL AREA ONLY. CURRENT MILAGE86644.
IN 2013 THE DEALER REFUSE TO WORK ON THE ISSUE WHILE IT WAS UNDER WARRANTY. EITHER THE WHEEL HUB AND BEARINGS ARE OUT OR THE STRUTS ARE DEFECTIVE.THE SOUND HAPPENS IN MOTION AND STATIONARY IF MOVING THE STEERING WHEEL TO THE LEFT AND RIGHT. I HAVE CALLED AND COMPLAINED AND WAS TOLD THAT THERE WAS RECALLS FOR THIS MAKE AND MODEL BUT NOT WITH MY VIN NUMBER. WAS TOLD THAT A BASE MODEL ISN'T THAT IMPORTANT. CALLED AGAIN TO REPORT IT TO FORD 2/4/2019 AND WAS TOLD THAT THERE ARE ISSUES WITH YOUR MAKE AND MODEL AND THERE WASN'T ANY THING THEY COULD DO UNTIL NHTSA STEPS IN AND DIRECT ME TO THIS WEBSITE.
I WAS DRIVING AND CAR MADE THIS SOUND LIKE THE TIRE GOING FLAT SO I QENT TO COUNTRY FAIR AND PUMPED UP MY TIRES,MY TIRE LIGHT AND WORNING NEVER CAME ON THAT IT THE FORST THING ,ANYWAY I CONTINUED TO GO HOME WHEN A MILE FROM MY HOME THE CAR WAS PULLING TO THE RIGHT I STOPPED GOT OUT TO LOOK AND HALF THE RUBBER WAS OFF THE RIM .I DID NOT HIT MO POT HOLES OR NO CURB.
FUEL LEAKING FROM UNDER CAR NEAR GAS TANK.
TL* THE CONTACT OWNS A 2013 FORD EXPLORER. THE CONTACT STATED THAT THE ENGINE WARNING INDICATOR ILLUMINATED AND A FUEL ODOR EMITTED THROUGH THE VENTS. THE VEHICLE WAS TAKEN TO SANTOS FORD (617 W PACHECO BLVD, LOS BANOS, CA 93635, (888) 312-2705) AND CODE: P0456 WAS LOCATED. THE DEALER STATED THAT THERE WAS A SMALL LEAK COMING FROM THE REAR END AND THE FUEL TANK WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V812000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE REPAIRED DID NOT CORRECT THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.
TL* THE CONTACT OWNS A 2013 FORD EXPLORER. WHILE THE VEHICLE WAS IDLING OR BEING DRIVEN, THE CONTACT NOTICED AN ABNORMAL SULFUR ODOR INSIDE AND OUTSIDE OF THE VEHICLE. ALSO, THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT CALLED TAMIAMI FORD (1471 AIRPORT PULLING RD N, NAPLES, FL 34104, (239) 643-3673) AND SCHEDULED A SERVICE APPOINTMENT. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED IN DECEMBER OF 2017 PER NHTSA CAMPAIGN NUMBER: 15V812000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 138,636.
TL* THE CONTACT OWNS A 2013 FORD EXPLORER. WHILE ATTEMPTING TO DRIVE THE VEHICLE, THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE CONTACT STATED THAT THE VEHICLE'S COMPUTER SOFTWARE WAS PREVIOUSLY UPDATED AT BLAKE UTTER FORD (215 US-75, DENISON, TX 75020, (800) 481-9321). THE MANUFACTURER INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL AND DID NOT OFFER FURTHER ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
POWER STEERING TURNED OFF WHILE DRIVING DOWN THE ROAD! AND THEN THE WHOLE CAR DIED
PURCHASED MY 2013 FORD EXPLORER LIMITED WITH 50 MILES ON IT IN NOVEMBER 2012.DURING 2015 HAD A STRONG MOLD SMELL,UPON INVESTIGATION FOUND APPROXIMATELY 3'' OF WATER IN MY SPARE TIRE STORAGE AREA, 3RD ROW SEAT SHOULDER BELT WET AND CARPET UNDER 3RD ROW SEAT PASSENGER SIDE SOAKED.TOOK TO FORD DEALERSHIP WHILE UNDER WARRANTY ON 4-27-2015 / 32,002 MILES,HAD 17 DAYS.TOOK IN UNDER WARRANTY 6-25-2015 WITH 34,460 MILES,HAD 4 DAYS.TOOK IN 3-11-16 WITH 44,501 MILES,DEALERSHIP SENT VEHICLE TO THEIR BODYSHOP FOR 4 DAYS.TOOK TO DEALERSHIP 2-14-18 THEY SENT IT OFF SIGHT TO JR'S AUTOMOTIVE TO REPAIR WATER LEAK.TOOK TO DEALERSHIP 1-20-19 FOR EXACT SAME ISSUE THAT I HAVE HAD FOR APPROXIMATELY 5 YEARS, FOUND WATER IN VEHICLE SAME AREA 2 DAYS LATER.IN THE APPROXIMATELY LAST 5 YEARS I HAVE HAD 2 CASES OPENED WITH "FORD CUSTOMER RELATIONS CENTER"AS DESCRIBED IN THE MANUAL THAT CAME WITH THE VEHICLE PLUS FILED A CLAIM WITH BBB WHEN IT WAS APPARENT THAT I WOULD NEVER GET OFF OF THE MERRY-GO-ROUND WITH FORD.BBB TURNED ME DOWN BASE ON TOO MANY MILES ON VEHICLE WHICH REMEMBER IS NOT A MECHANICAL ISSUE BUT A WEATHER DEPENDENT ISSUE.I COULD HAVE TAKEN VEHICLE TO DEALERSHIP DOZEN OF TIMES DURING THIS PERIOD BUT BECAUSE OF INCONVENIENCE WITHOUT A VEHICLE AND WORKING 12 HOUR SHIFT WORK IT WAS JUST IMPRACTICABLE.ALL ISSUES WITH WATER INSIDE OF VEHICLE WAS WHEN I CHECKED IT AFTER IT WAS PARKED AND OF COURSE WITH RAIN OR MELTED SNOW INVOLVED AND ON A CITY STREET.
MY DRIVERS SIDE DOOR LATCH FAILED WHILE I WAS DRIVING. THE CAUTION LIGHT CAME ON SAYING DRIVERS SIDE DOOR NOT LATCHED AND MY DOOR STARTED TO OPEN. I PULLED OVER AND COULDN'T GET THE DOOR TO LATCH SHUT. AFTER WORKING WITH IT IT LATCHED SO I COULD GET HOME. THE NEXT TIME I GOT INTO MY DRIVERS SIDE THE SAME THING, MY DOOR WOULD NOT CLOSE. THIS TIME I WAS IN MY DRIVEWAY ATTEMPTING TO LEAVE AND COULD NOT. THE LATCH IT STILL BROKEN, A PIECE OF THE HANDLE ACTUALLY FELL OFF. MY CAR IS IN EXCELLENT CONDITION AND WELL TAKEN CARE OF , KEPT IN A GARAGE , LOW MILES ETC. OUR FRIEND MENTIONED THEIR FORD HAVING A RECALL ON THE DOOR LATCH. DO NOT UNDERSTAND WHY IT WASN'T IMPLEMENTED ON ALL 2013 EXPLORERS.
STARTED TO MAKE A WEIRD NOISE WHILE TURNING/STEERING, THEN STARTED TO FEEL TIGHT OR JERK WHEN TRYING TO STEER, ESPECIALLY AT LOWER SPEEDS. BROUGHT TO FORD AND WAS TOLD THE STEERING RACK NEEDS TO BE REPLACED, AND OF COURSE EXTENDED WARRANTY WILL NOT COVER IT. IT WOULD BE AROUND $2,000 TO REPLACE. RESEARCHED THAT A LOT OF EXPLORERS HAVE THIS SAME PROBLEM BUT ONLY A CERTAIN AMOUNT MADE THE RECALL LIST. WILL NOT DRIVE UNTIL CAN AFFORD TO FIX BECAUSE IT FEELS UNSAFE ESPECIALLY WHEN THERE ARE CHILDREN IN THE VEHICLE.
TL* THE CONTACT OWNS A 2013 FORD EXPLORER. WHILE OPERATING THE VEHICLE, THE POWER STEERING MALFUNCTIONED AND THE STEERING WHEEL COULD NOT BE TURNED IN EITHER DIRECTION. AFTER RESTARTING THE ENGINE, THE VEHICLE OPERATED NORMALLY. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 100,000.
WHILE DRIVING ON US HIGHWAY 190 EAST, I LOST FULL CONTROL OF MY STEERING WITHOUT ANY WARNINGS (LOST OF POWER STEERING). I WAS ABLE TO MAINTAIN PROPER CONTROL OF THE VEHICLE, SINCE I WAS OPERATING THE VEHICLE AT LOW SPEED (35MPH) AS I WAS SLOWING TO MAKE RIGHT TURN OFF OF HIGHWAY ONTO A PARISH ROADWAY WHEN THE STEERING HAD FAILED.
THE VEHICLE STEERING ASSIST IS NOT FUNCTIONING. CAN'T DRIVE THE VEHICLE DUE TO NO POWER STEERING. UNSAFE TO DRIVE.
ELECTRONIC POWER STEERING ASSIST FAILED. CAUTION LIGHTS CAME ON 2 MILES FROM THE HOUSE. AFTER PARKING THE SYSTEM FAILED COMPLETELY.
LIKE RECALL NUMBER 14S06, MY EXPLORERS POWER STEERING ASSIST IS INTERMITTENT AND WILL SOMETIMES WILL NOT WORK AT ALL. I'VE CHECKED WITH A LOCAL DEALER AND THEY SAY THAT IT IS NOT A RECALL UNDER OUR VIN. THIS VEHICLE LOST POWER STEERING WHILE MY WIFE WAS DRIVING WITH BOTH OF OUR YOUNG CHILDREN IN THE CAR.
THE INSIDE SPARE TIRE WHEEL WELL FILLS WITH WATER. THIS APPARENTLY IS AN ENGINEERING ISSUE SINCE I SAW THINGS ONLINE ABOUT IT. MOLD IS AN ISSUE WITH THIS PROBLEM GROWING ON THE WHEEL COVER. WHAT IS BEING DONE TO CORRECT THIS ISSUE
TL* THE CONTACT OWNS A 2013 FORD EXPLORER. WHILE DRIVING 10 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT HAD TO TURN OFF AND RESTART THE VEHICLE FOR IT TO OPERATE NORMALLY. THE FAILURE RECURRED WHILE THE TRAC CONTROL MALFUNCTION WARNING INDICATOR WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO PREMIER FORD INC (5001 GLENWOOD RD, BROOKLYN, NY 11234, (888) 381-4515) WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN AND THE RACK AND PINION NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V286000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 78,000.
DRIVING ON NYS THRUWAY AT 70 MPH. ROADWAY DRY, WEATHER IS CLEAR, DRY AND SUNNY. SUDDENLY AND WITHOUT ANY WARNING SIGNS THE VEHICLE VIOLENTLY LURCHED TO THE LEFT, RIGHT, SIDEWAYS, ETC. THE CAR WAS UNABLE TO BE STEERED AND WAS COMPLETELY OUT OF THE DRIVER'S CONTROL AND NOT RESPONDING TO ANY INPUT. THIS REPEATED ITSELF UNTIL THE CAR SCRUBBED SPEED AND ENDED UP ON THE ROAD SHOULDER. LUCKILY THERE WERE NO OTHER VEHICLES ON OUR SIDE OR FOLLOWING CLOSELY BEHIND WHEN THE WILD RIDE OCCURRED. WE ARE ALSO FORTUNATE THAT THE CAR DIDN'T ROLL OVER DURING THE SIDEWAYS MOVEMENTS- IT CAME CLOSE TO IT. AT THIS POINT THE CAR'S STEERING WOBBLE WAS SO SEVERE THAT IT WAS IMPOSSIBLE TO OPERATE. THE CAR WAS TOWED TO OUR LOCAL FORD DEALER AND UPON EXAMINATION IT WAS DETERMINED THAT THE REAR SUSPENSION TOE LINK HAD SNAPPED CAUSING THE KNUCKLE AND WHEEL BEARING TO SHIFT WHICH THEN CAUSED THE INCIDENT. THE FORD PEOPLE COULD OFFER NO EXPLANATION AS TO THE CAUSE OF THIS CATASTROPHIC FAILURE.THIS EXACT FAILURE IS ADDRESSED IN NHTSA CAMPAIGN #16V245 AND WAS SUBJECT TO FORD RECALL #16S18 IN APRIL 2016. THE RECALL APPLIED TO 2014 EXPLORERS- MINE IS A 2013. THIS CAR HAS BEEN REPAIRED AT MY EXPENSE ($1600) BUT I WILL NOT DRIVE IT AGAIN. THERE EXIST A POTENTIALLY FATAL FLAW WITH THESE VEHICLES AND WE CONSIDER OURSELVES FORTUNATE TO ESCAPE WITH NO INJURY OR WORSE. IN RESEARCHING I FOUND A YOUTUBE VIDEO OF "OUT OF CONTROL SUV ON INTERSTATE" (FORD EXPLORER)WHICH ACCURATELY PORTRAYS WHAT HAPPENED TO US! PLEASE CONTA
TOTAL LOSS OF POWER STEERING WHILE DRIVING. THE STEERING IS MAKING A WHINING AND GRINDING NOISE.
I AM EXPERIENCING LACK OF POWER STEERING ESPECIALLY AT LOWER SPEEDS AND CANNOT CONTROL MY STEERING. I NOTICED THERE WAS A RECALL FOR THIS ISSUES BUT MY VIN NO. IS NOT ASSOCIATED WITH IT SO I AM BEING REFUSED HELP.
TL* THE CONTACT OWNS A 2013 FORD EXPLORER. ON SEVERAL OCCASIONS, WHILE DRIVING, EXCESSIVE EXHAUST FUMES AND A FUEL ODOR ENTERED THE VEHICLE. THE CONTACT SUFFERED HEADACHES AND DIZZINESS DUE TO THE EXHAUST FUMES. MEDICAL ATTENTION WAS NOT RECEIVED. THE VEHICLE WAS TAKEN TO KENNY ROSS FORD SOUTH (LOCATED AT 3200 LIBRARY RD, CASTLE SHANNON, PA 15234, (412) 881-0001) WHERE THE MECHANIC STATED THERE WAS A DEFINITE ODOR IN THE VEHICLE; HOWEVER, HE WAS UNSURE IF IT WAS CARBON MONOXIDE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 75,000.
WAS DRIVING THE VEHICLE WHEN POWER STEERING WAS LOST. CAUSED A SHARP PULL TO THE RIGHT, AND NEARLY CRASHED, I WAS GOING SLOW ENOUGH I HAD TIME TO STOP BEFORE IMPACT. SEVERAL WARNINGS CAME IN THE SCREEN SUCH AS POWER STEERING ASSIST FAULT.
TL* THE CONTACT OWNS A 2013 FORD EXPLORER. THE CONTACT NOTICED A FUEL LEAK AROUND THE FUEL PUMP ABOVE THE FUEL TANK. THE FAILURE WAS REPAIRED BY AN INDEPENDENT MECHANIC. THE CONTACT CALLED SEVERAL UNKNOWN DEALERS AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL.THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 95,000. *TT*JB
WHEN THE VEHICLE IS STATIONARY, THE NOT IN PARKING WARNING LIGHT REMAINS ON EVEN THROUGH THE TRANSMISSION IS IN THE PARK POSITION. THE PARK DETECTION SWITCH IS FAULTY. ACCORDINGLY TO OWNER COMPLAINTS ON THE INTERNET, THIS IS A VERY COMMON PROBLEM FOR FORD SUVS LIKE EXPLORER, EDGE AND LINCOLN MKC AND MKX.
I GET SICK; HEADACHE, NAUSEA, FEELING REALLY TIRED AND BLURRY VISION AFTER TRIPS MORE THAN 2 JOURS
TWICE BRING TO THE DEALERSHIP ABOUT CARBON MONOXIDE LEAK IN CABIN? MAKING SICK NAUZIA FEELING I'LL? NOW LOOK LIKE MY LUNGS ARE SWALLOWING? PLEASE TELL ME WHAT TO DO
SUDDEN POWER STEERING LOSS WHILE IN MOTION ON A CITY STREET. NEED TO REPLACE THE RACK.
WHILE DRIVING MY VEHICLE AT A SLOW SPEED MY STEERING WHEEL LOCKED UP.
SMELL EXHAUST WHILE DRIVING VEHICLE AND ODOR IS REALLY STRONG
WINDSHIELD WIPERS GO OFF AT RANDOM ON THEIR OWN OR DON'T WORK AT ALL.
WHILE TRAVELING AT NORMAL RATE OF SPEED, MY WINDSHIELD WIPERS COME ON AT RANDOM, WORK ON THEIR OWN WHILE POSITIONED ON OFF OR NOT WORK AT ALL.
THE PTU HAS GONE BAD. THE BEARINGS INSIDE ARE RUING AND THE ENTIRE CASE MUST BE REPLACED
THE PTU HAS FAILED. THE BEARINGS INSIDE DISINTEGRATED
VEHICLE WAS STATIONARY. POWER WASH TURNED ON AND VEHICLE WAS PUT IN REVERSE. THERE WAS A SUDDEN COMPLETE LOSS OF POWER STEERING AND A MESSAGE APPEARED SAYING POWER STEERING ISSUE. CAR HAD TO BE TOWED INTO THE DEALER BECAUSE I WAS UNABLE TO DRIVE IT. I HAVE BEEN TOLD THE CAR NEEDS A NEW POWER STEERING RACK. THERE IS A POWER STEERING RACK RECALL #14V286000 BUT I AM TOLD THAT EVEN THOUGH THAT IS FOR VEHICLES BETWEEN 2011-2013, MY VIN IS NOT INCLUDED. THIS IS A SCARY ISSUE SINCE WE TRAVELLED OVER 9 1/2 HOURS THE DAY BEFORE, ON MAJOR HIGHWAYS AT AN AVERAGE SPEED OF 65-70-MPH. THANKFULLY, THIS DID NOT OCCUR UNTIL THE NEXT DAY, WHEN WE WENT TO START OUT AND HAD NOT EVEN BACKED UP OUT OF OUR SPOT YET.
ELECTRONIC STEERING LOCKS UP WHILE DRIVING. VERY DANGEROUS. I BELIEVE THE DATES OF THE 14V286 CAMPAIGN GO BEYOND 02/28/2012 DATE OF MANUFACTURE AT THE CHICAGO ASSEMBLY PLAN. I CALLED FORD, AND THEY SAID THERE WAS NEVER A RECALL FOR MY VEHICLE'S STEERING. MY PROBLEMS MATCH EVERY PROBLEM I SAW OTHERS REPORTING ONLINE. I BELIEVE THAT FORD IS ATTEMPTING TO LIMIT THE DATES OF THE ISSUE. BECAUSE MY STEERING IS LOCKING UP AND ACTS TIGHT WHILE DRIVING AND EVEN WHEN STATIONARY, I BELIEVE THIS IS A MAJOR CONCERN AND REPLACEMENT OF THE STEERING UNIT SHOULD BE COVERED. THE FORD RECALL WAS 14S06. TO REITERATE, WHEN IN MOTION, THE STEERING IS TIGHT AND FEELS LIKE IT IS LOCKING UP. IT TAKES FORCE TO SET FREE. I FEEL LIKE I COULD DIE ON THE ROADS. FORD WILL NOT HELP.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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