CLUNKING IN STEERING RACK/GEARS WHILE STATIONARY AND EXTREMELY WOBBLY AT HIGHER SPEEDS. CLUNKING ALSO WHEN TURNING
2011 Ford Explorer complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →
STARTED CAR AND PULLED OUT OF PARKING SPACE AND NO POWER STEERING. RECEIVED "POWER STEERING SENSOR FAIL" NOTICE ON DASH. TURNED OFF CAR AND RESTARTED AND WAS OK. AM CONCERNED TO DRIVE AS THERE IS NO SPECIFIC RECALL ON MY VIN# FOR THIS HOWEVER THERE IS A RECALL ON OTHER 2011 FORD EXPLORERS FOR THIS REASON.
TL* THE CONTACT OWNS A 2011 FORD EXPLORER. WHILE DRIVING 45 MPH, THE STEERING WHEEL SEIZED AND BECAME DIFFICULT TO MANEUVER. IN ADDITION, THE SERVICE ADVANCETRAC AND POWER STEERING WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO RODMAN FORD (53 WASHINGTON ST, FOXBOROUGH, MA 02035, (508) 543-3333) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT IT WAS NOT A SAFETY CONCERN BECAUSE THERE WAS NOT ENOUGH MILEAGE ON THE VEHICLE. THE FAILURE MILEAGE WAS 163,000.
THE "SYNC" TOUCHSCREEN STOPPED WORKING. ONCE THIS HAPPENED THE PASSENGER SIDE AIRBAG SETS TO "OFF" ALL THE TIME. THE FORD DEALER REPORTS IT REQUIRES A NEW APIN, WHICH WAS COVERED UNDER A RECALL BUT ONLY FOR 5 YEARS FROM DATE OF NEW PURCHASE.
COMPLIANT ON FORD EXPLORER 2011 STEERING PROBLEM; ITS HIGHLY DISHONEST AND CRUEL HOW FORD IS ALWAYS SELLING CARS TO AMERICAN PEOPLE AND SAYING THAT ARE THE BEST IN THE MARKET WHEN IN REALITY THIS CARS (FORD EXPLORER 2011) HAVE REALLY HIGH HAZARDOUS DEFECTS ON ITS STEERING OPERATION SYSTEM. ACCORDING TO THE REVIEWS THERE HAS BEEN MULTI CAR ACCIDENTS DUE TO THIS MALFUNCTION OF THE ELECTRONIC DEVICE IN THE STEERING OPERATIONS SYSTEM. I RESEARCH FOR ANY RECALLS ON THIS ISSUE BECAUSE I OWN ONE OF THIS KIND OF VEHICLES ,BUT I FOUND 0 RECALLS . I EVEN TRIED BY USING MY CAR VIN # TO TRY TO CROSS REFERENCE ANY POTENTIAL RECALLS BUT I FOUND 0 RECALLS ON THE INTERNET. I FIND THIS A REAL CHEAP BUSINESS PRACTICE FROM A REAL BIG AMERICAN ICON ''FORD MOTOR COMPANY'' TO DO FOR BUSINESS. I SURE LIKE FOR THE FEDERAL GOVERNMENT TO TAKE A POSITION AGAINST THIS MOTOR GIANT TO CORRECT THIS ISSUE AND COMPENSATE THOSE WHO NOW SUFFER BECAUSE OF THIS ISSUE AND ACCIDENTS WAS CAUSE BY IT.
I WAS DRIVING MY 2011 FORD EXPLORER (65,000 MILES) WHEN I SUDDENLY LOST ALL POWER TO MY GAS, BREAK AND STEERING WHEEL. LUCKILY I WAS GOING CLOSE TO 10-15 MILES PER HOUR AND I MANAGED TO VEER ONTO SOMEONE'S LAWN AND HIT THE EMERGENCY BREAK. I WAS TOLD THAT THERE WAS OIL LEAKING INTO THE ENGINE THAT CAUSE A COMPLETE ENGINE FAILURE. NO SENSORS WENT OFF PRIOR TO THE INCIDENT AND I HAVE ONLY GOTTEN MY CAR REPAIRED AT THE FORD DEALERSHIP.
SHIFTER DOES NOT ENGAGE INTO PARK AND WARNING LIGHT COMES ON. WILL NOT ENGAGE MY SEAT TO SLIDE BACK AFTER PUTTING IT INTO PARK. MY CAR WAS STATIONARY EVERY TIME. ALTHOUGH, THE PERSON WHO REALISED IT WAS NOT SHIFTING INTO PARK WAS THE FORD DEALERSHIP. AND NOW IVE NOTICED IT EVERY TIME. NO MATTER HOW MANY TIMES I RESTART MY CAR IT WELL NOT SHIFT INTO PARK. I MUST APPLY THE PARKING BRAKE. FORD HAS NUMEROUS RECALLS ON VEHICLES FOR THE SAME PROBLEM, HOWEVER THE FORD EXPLORER IS NOT....WHY? AFTER LEAVING DEALERSHIP I WAS GIVEN THE PARTS LIST FOR THE SHIFTING ISSUES, WHICH IS A SAFETY CONCERN THAT SHOULD HAVE BEEN FIXED BY FORD.
MY HUSBAND BOUGHT MY CAR FROM A USED FORD DEALERSHIP 2 YEARS AGO. IN THE TWO YEARS WE HAVE HAD TO REPLACE THE MOLDING AROUND THE FRONT WINDSHIELD 3 ONES. THE PASSENGER SIDE FLEW OFF WHILE DRIVING DOWN A ROAD AND WE REPLACED IT. THE DRIVER SIDE FLEW OF 2 TIMES AFTER BEING REPLACED. WE WENT TO THE FORD DEALERSHIP AND THEY SAID I'M SORRY THERE IS NOTHING WE CAN DO. HE EVEN TOLD US THAT 4 OTHER PEOPLE CAME IN WTH THE SAME PROBLEM.
I WAS DRIVING HOME GOING STRAIGHT ON A CITY STREET DOING ABOUT 40MPH WHEN MY STEERING WHEEL LOCKED UP POWER STEERING ASSIST FAULT MESSAGE CAME UP ON MY INSTRUMENT PANEL. I LEFT OF THE GAS AND MUSCLED THE STEERING WHEEL TO GET TO THE SIDE OF THE ROAD. OTHER THAN A COUPLE HONKS FROM PEOPLE BEHIND ME THERE WAS NO HARM. I LOOKED INTO THE PROBLEM AND NOTICED THE RECALL, BUT WHEN I CAME TO YOUR SITE TO CHECK FOR AN OPEN RECALL FOR THE PROBLEM MY VEHICLE DID NOT HAVE AN OPEN RECALL SO THE PRIOR OWNER MUST HAVE HAD THE VEHICLE SERVICED. MY QUESTION IS IF THE SAME PART FAILS AGAIN DOES FORD HAVE ANY RESPONSIBILITY OR IS IT COMPLETELY MY RESPONSIBILITY? ALSO, HOW DO I CHECK TO SEE WHEN AND WHERE THE RECALL WAS PERFORMED?
WHILE DRIVING I 77 NORTH (MOORESVILLE NC TO THE BACK SIDE OF STONE MOUNTAIN NC) WITH THE AIR CONDITION ON, I STARTED SMELLING GAS FUMES COMING THROUGH THE AIR VENTS. MY SON ALSO SMELLED THE GAS FUMES. WE HAD TO TURN THE AC OFF AND TRAVEL WITH OPEN WINDOWS.. THE VEHICLE WAS PARKED WHILE WE WERE ON VACATION. I DIDN'T SMELL THE FUMES AS WE WERE RETURNING HOME BUT ALSO RODE WITH THE WIDOWS DOWN A BIT AS WELL. I HOWEVER NOTICED THAT WHILE I WAS NOT DRIVING THE VEHICLE FOR SEVERAL DAYS, THAT MY HEADACHE WAS NOT WITH ME. I HAVE NOT USED THE AIR CONDITION SINCE I HAVE ARRIVED BACK IN TOWN. I HAVE NOT FELT GOOD FOR MONTHS AND HAD A CONSTANT HEADACHE, BLAMING IT ON STRESS BUT NOW FEEL THAT IT IS A STRONG POSSIBILITY OF CARBON MONOXIDE POISONING CAUSED BY MY VEHICLE. I WILL BE CALLING A DEALERSHIP TO INQUIRE IF THERE IS A POSSIBLE PROBLEM AND HOPE TO GET IT FIXED.
TL* THE CONTACT OWNS A 2011 FORD EXPLORER. WHILE THE VEHICLE WAS STATIONARY OR WHILE DRIVING VARIOUS SPEEDS, THE ODOR OF EXHAUST FUMES ENTERED THE CABIN OF THE VEHICLE. SUMMERVILLE FORD (9700 DORCHESTER RD, SUMMERVILLE, SC 29485, (877) 477-1434) WAS MADE AWARE OF THE FAILURE, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
LOST COMPLETE STEERING WHILE DRIVING. THE WHEEL WOULDN'T LET ME TURN IT AT ALL.
LOSS OF POWER STEERING ASSIST SEVERAL TIMES SINCE 2/2016 SPORADICALLY WHILE VEHICLE IN MOTION. I UNDERSTAND THERE IS A RECALL RELATED TO THIS. IT HAS HAPPENED AT LOW SPEEDS IN NEIGHBORHOODS OR WHILE PULLING OUT OF THE DRIVEWAY THANKFULLY. TURNING CAR OFF, WAITING 10 SECONDS, AND TURNING BACK ON USUALLY WILL RESET AND 'FIX' THIS. THE STEERING WHEEL GETS SO STIFF THAT IT CAN NOT MANUALLY BE TURNED, WITH THE MOST RECENT OCCURENCE ALMOST RESULTING IN AN ACCIDENT.≥
TL* THE CONTACT OWNS A 2011 FORD EXPLORER. UPON STARTING THE VEHICLE, THE STEERING ABILITY BECAME VERY DIFFICULT AND THE STEERING ASSIST MESSAGE DISPLAYED ON THE MESSAGE CENTER. AFTER APPROXIMATELY THREE ATTEMPTS TO RESTART THE VEHICLE, THE STEERING WHEEL WAS FINALLY ABLE TO BE TURNED. THE CONTACT STATED THAT THE FAILURE OCCURRED AT LEAST TWICE A MONTH FOR THE PAST YEAR. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 104,000.
TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT HEARD AN ABNORMAL NOISE PROGRESSING FROM THE AREA OF THE ALTERNATOR ASSEMBLY AND THE SERPENTINE BELT. WHILE DRIVING APPROXIMATELY 65 MPH, THERE WAS A SUDDEN LOSS OF POWER. THE CONTACT HAD TO COAST THE VEHICLE SLOWLY TO BE PARKED AT THE CONTACT'S RESIDENCE. THE DEALER (BERGEY'S FORD, 700 N BETHLEHEM PIKE, AMBLER, PA 19002, (215) 793-3700) INDICATED THAT THE VEHICLE WOULD NEED TO BE DIAGNOSED. THE MANUFACTURER INDICATED THAT THERE WAS NO WARRANTY, RECALL, OR MANUFACTURER CAMPAIGN; THEREFORE, NO SOLUTION WAS OFFERED OTHER THAN THE DEALER DIAGNOSING AND REPAIRING THE VEHICLE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
AIR BAG LIGHT IS ON , POSSIBLE AIR BAG FAIL
THE EXPLORER WAS PUT INTO PARK AND LEFT RUNNING IN THE DRIVEWAY AS I WENT INTO THE HOUSE TO GET MY KIDS. WHEN I GOT OUT OF THE CAR IT DIDN'T MOVE AT ALL. WHILE I WAS GETTING MY KIDS TOGETHER I HAPPEN TO LOOK UP AND SEE MY EXPLORER CRASHED INTO A TREE IN THE BACKYARD. I WENT OUT TO SEE WHAT HAPPENED AND THE EXPLORER HAD GONE UP A SLIGHTLY INCLINED DRIVEWAY, DOWN A HILL, THROUGH AND ALUMINUM FENCE, AND CRASHED INTO A TREE. WHEN I OPENED THE DRIVER DOOR THE GEAR SHIFTER STILL SHOWED IN PARK.
MY WHOLE SYNC SYSTEM HAS TURNED OFF NOT ALLOWING IN VISUAL ON CONTROLLING RADIO, TEMPERATURE, OR DESTINATION. THE PROBLEM OCCURRED AFTER PURCHASING BUT I HAD LIVE NOW NOTICED IT'S GETTIBG WORSE. THERE ARE A LOT OF TROUBLE SHOOTING IDEAS SUGGESTED. DISCONNECTING NEGATIVE CABLE, REMOVING A FUSE, AND RESTARTING SYNC SYSTEM. I AM NOW GOING ON THREE WEEKS AND MY ISSUE IS YET TO BE RESOLVED. I BELIEVE THIS MAY BE MORE ELECTRICAL THEN SYNC SYSTEM.
POWER STEERING HAS FAILED RECALL SHOULD BE SENT OUT FOR 2011 EXPLORER 14S06
I HAVE LEAKS IN MY REAR CARGO AREA THAT ARE ELUSIVE BUT MY DEALER HAS BEEN WORKING ON RESOLVING THE ISSUE. DURING RAINY WEATHER I FIND WATER IN THE REAR OF MY CARGO AREA.
ITS A KNOWN FACT THAT WHILE DRIVING, THE WATER PUMPS SUDDENLY BREAK WITH NO PRIOR WARNING/SYMPTOM. FLUIDS MIX AS A RESULT, CONTAMINATED FLUIDS MANDATE COMPLETE ENGINE REPLACEMENT . FORD MOTOR CO. WILL NOT ASSUME ANY RESPONSIBILITY OR OFFER ONE BIT OF ASSISTANCE FOR REPAIR COSTS WHEN DEALERSHIPS COULD HAVE OFFERED WATER PUMP REPLACEMENT AS A PREVENTATIVE MAINTENANCE ITEM. DEALERSHIP IS NOW ASKING ME FOR $7100.00 TO REPLACE ENGINE WHEN THIS ALL COULD HAVE BEEN CIRCUMVENTED WITH A SIMPLE MAINTENANCE RECOMMENDATION FROM THE DEALERS WHO KNOW THIS IS GOING TO HAPPEN. VEHICLE WAS PURCHASED PRE-OWNED FROM A FORD DEALER WITH A FORD 100,000 MILE EXTENDED WARRANTY (WHICH EXPIRED AS OF MY LAST OIL CHANGE) AND I AM STILL PAYING OFF THE VEHICLE ITSELF. FORD HAD THE AUDACITY TO SAY "YOU CAN APPLY FOR A FORD CREDIT CARD TO PAY FOR YOUR ENGINE" WHEN I TOLD THEM THAT $7,100.00+ TAX IS CURRENTLY OUTSIDE OF MY LUMP SUM CURRENT BUDGET PARAMETERS. FORD ASSUMES NO LEVEL OF ACCOUNTABILITY FOR THESE POORLY MANUFACTURED CARS AND THE CONSUMERS WHO PURCHASE THEM ARE SHEER VICTIMS. NEVER WILL ANOTHER FORD BE PURCHASED WITHIN MY FAMILY AGAIN IF THEY DO NOT STEP UP TO THE PLATE AND OFFER SOME FORM OF ASSISTANCE FOR THIS ALL TOO COMMON MALFUNCTION.
MY ELECTRONIC POWER STEERING(EPS) HAS GONE OUT 3 TIMES. THE FIRST TIME THE DEALERSHIP SUPPOSEDLY FIXED IT ACCORDING TO THE RECALL THAT WAS OUT. I WAS NEVER NOTIFIED IN ANY WAY BY FORD OR THE FIRD DEALERSHIP THAT MY SUV EVEN HAD A RECALL. THE EPS HAS GONE OUT 2 MORE TIMES SINCE THE "FIX" AND THE DEALERSHIP CLAIMS THERE ISNT A PROBLEM OR THAT TIRE PRESSURE IS LOW AND SHUTS OFF THE SYSTEM. EVERY TIME IT HAS GONE OUT IT WAS WHILE DRIVING DURING A ROAD TRIP. IT SEEMS AS IF YOU DRIVE AN HOUR OR MORE THE EPS SYSTEM SHUTS OFF DOESN'T MATTER IF ITS CITY DRIVING IR HIGHWAY.
WHEN DRIVING A WARM VEHICLE (MEANING IT WAS DRIVEN AND THEN PARKED FOR 1-5 HOURS) THEN DRIVING IT A SECOND TIME WITHIN THIS TIME FRAME, THE VEHICLE WILL DIE AFTER DRIVING 15-25 MINUTES. WHEN THIS HAPPENS, THE RADIO CONTINUES TO WORK, THE ENGINE SHUTS OFF, THE INTERIOR LIGHTS COME ON AND THE LIGHTS AROUND THE SPEEDOMETER COME ON. THE REST OF THE INSTRUMENTAL PANEL IS DEAD. THE REMOTE WILL LOCK AND UNLOCK THE DOORS. THE CAR WILL REMAIN IN THIS STATE FOR ANYWHERE FROM 10 SECONDS TO 4 OR 5 MINUTES. THIS HAS HAPPENED 6 OR SO TIMES IN THE MONTH THAT I HAVE HAD THE VEHICLE. IT HAS HAPPENED PULLING UP TO A STOP SIGN AND ALSO GOING 75 MPH ON THE INTERSTATE (WHICH IS VERY SCARY). IT HAS ALWAYS HAPPENED IN THIS 15-25 MIN TIMEFRAME. I HAVE NEVER HAD IT HAPPEN IN LESS TIME THAN THIS NOR HAVE I HAD IT HAPPEN AFTER THE VEHICLE HAS RUN CLEANLY FOR 25-30 MIN. I HAVE DRIVEN THE VEHICLE TO AKRON, OH AND BACK. IT HAPPENED TWICE ON THAT TRIP. ONE TIME AFTER WE HAD DRIVEN FOR ~3 HOURS, STOPPED TO EAT FOR AN HOUR AND THEN GOT BACK ON THE ROAD. IT DIED ABOUT 15-20 MIN AFTER WE WERE ON THE ROAD. IT STAYED IN THE "DEAD" STATE FOR ABOUT 2 MIN, THEN STARTED BACK UP AND I WAS ABLE TO DRIVE ANOTHER 3 HOURS WITH NO ISSUE. IT HAPPENED A SECOND TIME WHEN WE WERE GETTING READY TO TRAVEL HOME. WE DROVE ABOUT 3 MILES TO A RESTAURANT, ATE FOR ABOUT AN HOUR AGAIN. THEN WHEN WE GOT ON THE ROAD TO TRAVEL BACK IT DIED ABOUT 15-20 MIN AFTER WE GOT ON THE ROAD. THIS TIME IT WAS ONLY OUT FOR ABOUT 15 SECONDS BECAUSE IT
MY WIFE AND I BOUGHT OUR EXPLORER LESS THAN A WEEK AGO AND WE SMELL A REALLY BAD ROTTEN EGG SMELL, SULFUR , CARBON MONOXIDE SMELL IN THE VEHICLE BADLY. WE SMELL IT WHEN PARKED, IDLING AT A STOP, ACCELERATING AND CRUISING DOWN THE ROAD, SO BASICALLY IN ALL ASPECTS OF DRIVING WE SMELL IT. THIS IS VERY UNHEALTHY FOR ALL OF US TO BE BREATHING THIS IN ECSPECIALLY OPERATING A MOVING VEHICLE AT THE RATE OF SPEEDS UPWARDS TO 70MPH AND HAVING SOMETHING HAPPEN TO US WHILE DRIVING. I'VE SEEN NEWS ARTICLES OF POLICE EVEN CRASHING AND CIVILIANS BECAUSE THEY BLACK OUT OR PASS OUT BECAUSE OF THE STRONG SMELL. ITS'S SO BAD IT'S BEEN GIVING MY WIFE AND I HEADACHES. WE HAVE A 1 YEAR OLD SON THAT RIDES WITH US AND I CAN'T IMAGINE THAT'S GOOD FOR HIM TO BE BREATHING IN. WE HAVE TEACHES OUR DESTINATIONS WITH VERY BAD HEADACHES. WE HAVE RESEARCHED AFTER WE PURCHASED THE VEHICLE AND FOUND IT'S A BIG PROBLEM WITH ALL EXPLORERS 2011-2015. THIS IS UNACCEPTABLE AND I WILL NOT BE DRIVING THIS CAR UNTIL IT'S FIXED BECAUSE I'M NOT RISKING MY LIFE AND CERTAINLY WON'T BE LETTING MY SON BE EXPOSED TO IT. FORD NEEDS TO RECALL AND FIX THIS ISSUE. WE BOUGHT THIS VEHICLE BECAUSE IT WAS A TOP RATED USED SUV TO BUY FOR OUR GROWING FAMILY. PLEASE CONTACT ME ABOUT THIS ISSUE BECAUSE THIS NEEDS TO BE TAKEN CARE OF ASAP.
2011 FORD EXPLORER. CONSUMER WRITES IN REGARDS TO ENGINE FAILURE. *LD THE CONSUMER STATED THE ENGINE OVER HEATED AND FAILED WITHOUT WARNING. THE WATER PUMP FAILED. THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE REPAIRS. *JS
POWER STEERING FAILS WITH NO WARNING DEALER STATES NO CODES STORED SO CANNOT VERIFY FAILURE AND THEREFOR WILL NOT REPAIR SUSPECT FORD SOFTWARE IS NOT RECORDING CODES TO CAPTURE FAILURE TO AVOID HAVING TO REPAIR FAILING POWER STEERING SYSTEM
FUEL SYSTEM LEAKS FROM THE FUEL PUMP ASSEMBLY. SIGNIFICANT GAS LEAK WHILE VEHICLE WAS PARKED AND TANK FULL. GAS SMELL AFTER DRIVING VEHICLE. PUMP IS NEAR THE EXHAUST SYSTEM AND I BELIEVE THERE WAS A FIRE HAZARD. VEHICLE HAS ONLY 62K MILES ON IT. IT COST ME $825 TO REPAIR. FORD HAS NO TSB ON IT.
I WAS TRAVELING WITH MY FAMILY DOWN A BUSY HIGHWAY. THE WINDSHIELD MOULDING ON THE DRIVER SIDE FLEW OFF. I WAS GOING ABOUT 70 MPH WITH FLOW OF TRAFFIC. NO ABNORMAL WIND, JUST WIND FROM SPEED. WAS NO REASON IT SHOULD HAVE FLEW OFF. I HAVE TALKED TO NUMEROUS OTHER EXPLORER OWNERS AND THIS IS A COMMON ISSUE. SOME HAVE EVEN HAD TO BE REPLACED MORE THAN ONCE. THANK YOU FOR YOUR TIME AND I HOPE THERE IS A SOLUTION FOUND TO THIS.
FORD EXPLORER CARBON MONOXIDE. WHEN DRIVING CAR FOR OVER 15 MINS AT A TIME THE CABIN FILLS WITH A ROTTEN EGG SMELL AND CAUSES A SEVERE MIGRAINE. IF YOU DO NOT TURN AC/HEAT OFF AND ROLL DOWN THE WINDOWS YOU WILL BECOME LIGHTHEADED AND DIZZY. KIDS COMPLAIN OF BECOMING VERY SLEEPY WHEN IN THE CAR AND THE AIR OR HEAT IS ON. WE HAVE TO CONSISTENTLY DRIVE WITH THE WINDOWS DOWN TO INSURE THAT WE ARE NOT BEING POISONED WITH CO2. I HAVE TAKEN MY EXPLORER IN TWICE NOW AND HAVE BEEN TOLD BOTH TIMES AFTER EXTENSIVE TESTING THAT THERE IS NOTHING WRONG WITH MY CAR. IT DOES NOT MATTER WHETHER YOU ARE DRIVING ON A HIGHWAY, CITY STREET, OR SITTING STILL IF YOU ARE IN THE VEHICLE FOR MORE THAN 15 MINUTES THE CO2 STARTS UP IF THE AIR OR HEAT IS ON.
WHEN PLACED IN PARK THE VEHICLE WILL NOT LIGHT UP THE PARK INDICATOR LIGHT 95% OF THE TIME. BECAUSE OF THIS THE REMOTE START WILL NOT WORK AND THE CAR CHIME WILL RING CONSISTENTLY. I HAVE BROUGHT IT TO THE DEALERSHIP AND TOLD IT IS A SWITCH THAT NEEDS TO BE REPLACED THAT WILL COST ME @ 500.00. I SEE THIS COMPLAINT LIST ON THE INTERNET FOR MANY OF THE EXPLORERS AND OTHER MODELS YET IS HAS NOT BEEN ADDRESSED IN A RECALL. I BELIEVE JEEP HAD A SIMILAR PROBLEM WHERE THE VEHICLE DID NOT ACTUALLY GO INTO PARK AND IT KILLED SEVERAL PEOPLE. WILL THIS BE THE NEXT PROBLEM WITH THESE FORDS THAT SHOW THEY ARE NOT IN PARK? THIS NEEDS TO BE ADDRESSED AS IT SEEMS A VERY COMMON PROBLEM DESPITE FORD DENYING IT AT THE DEALERSHIP. THIS HAS BEEN AN ONGOING ISSUE FOR ME FOR @ 2 MONTHS UNTIL I COULD GET IT IN FOR SERVICE
2011 FORD EXPLORER. CONSUMER WRITES IN REGARDS TO PERSONALLY HAVING SOLVED EXHAUST SMELL IN VEHICLE CABIN AFTER ALL ATTEMPTS FAILED BY DEALER AND ENGINEERING TSB TO REPAIR PROBLEM. *SMD *JS
TL* THE CONTACT OWNS A 2011 FORD EXPLORER. ON SEVERAL OCCASIONS, WHILE DRIVING, THE CONTACT FELT SLEEPY, NAUSEOUS, WEAK, DIZZY, AND CONFUSED. THE CONTACT PULLED THE VEHICLE OVER TO REST. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A FORD DEALER, AND TO STAY OUT OF THE VEHICLE AS SOON AS POSSIBLE. THE CONTACT CALLED FOOTHILLS AUTOMALL AT (509) 324-8200 (LOCATED AT 202 E NORTH FOOTHILLS DR, SPOKANE, WA 99207) WHERE IT WAS CONFIRMED THAT A RECALL WAS ASSOCIATED WITH THE YEAR, MAKE, MODEL VEHICLE. THE CONTACT WAS REFERRED TO GUS JOHNSON FORD AT (509) 924-1000 (LOCATED AT 8300 E SPRAGUE AVE, SPOKANE VALLEY, WA 99212) WHERE AN APPOINTMENT WAS SCHEDULED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
WHILE MAKING A SHARP LEFT TURN ON A CITY STREET, THE POWER STEERING FAILED CAUSING ME TO LOSE THE ABILITY TO MANEUVER THE TURN. LUCKILY, THERE WAS A PARKING LOT STRAIGHT AHEAD SO I WAS ABLE TO STEER WITH DIFFICULTY INTO THAT LOT. I TURNED OFF THE IGNITION, WAITED 30 SECONDS OR SO, AND RE-STARTED THE ENGINE. I HAD NO OTHER ISSUES AND REACHED MY DESTINATION SAFELY.
POWER STEERING FAILURE. POWER STEERING FAILED WHILE DRIVING AND CAUSED ACCIDENT. I WAS QUEENS BOULEVARD BETWEEN 52ND AND 51ST STREET WHEN IT OCCURRED. MY VIDEO IS TOO LARGE TO DOWNLOAD.
ALWAYS GOT TIRED WHEN I DROVE THE VEHICLE. I NEVER FELT COMPLETELY ALERT WHEN I DROVE IT. I WOULDN'T TAKE MY GRANDCHILD ANYWHERE WITH ME IN THAT VEHICLE BECAUSE I DIDN'T FEEL COMFORTABLE OR SAFE DRIVING IN IT WITH OTHERS. ONE DAY I GOT REALLY LIGHT HEADED AND THE NEXT THING I KNEW IS I WRECKED THE VEHICLE INTO THE SIDE OF AN OVER PASS WALL AT 35 MPH. I NO LONGER HAVE THE VEHICLE, BUT I NEVER KNEW WHY IT HAPPENED. DID THE VEHICLE HAVE A CABIN MONOXIDE LEAK? WHEN I HAD THE ACCIDENT I WAS SO OUT OF IT THAT I THOUGHT A CAR WAS BESIDE ME OR SOMETHING. ALL I KNOW IS I NEVER FELT SAFE DRIVING IT WITH THE WAY IT MADE ME FEEL...UPDATED 12/13/17 *BF *TR
MY CAR HAS ABOUT 95K MILES. CURRENTLY IT IS IN THE SHOP GETTING 2 THINGS DONE. A PART IS ORDERED FOR AIR BAG. I'VE HAD SEVERAL AIRBAG ISSUES NEEDED SERVICE. MY BIGGEST CONCERN IS THE POWER STEERING UNIT. I BOUGHT THE CAR NEW FROM DIBLASIO IN 2012 W/ ABOUT 7K MILES ON IT. I HAVE EXTENDED WARRANTY FROM FORD. SEPT 2016 THE ORIGINAL POWER STEERING UNIT FAILED AND WAS REPLACED. 14 MONTHS LATER THE REPLACEMENT HAS NOW FAILED AND IS BEING REPLACED! THE WARNING LIGHT CAME ON WHILE MY WIFE WAS DRIVING ON THE HIGHWAY. THANK GOD!!!!! THE POWER ASSIST DID NOT FAIL OR SHE COULD HAVE BEEN KILLED. WHEN I STARTED THE CAR THE NEXT TIME THERE WAS NO POWER STEERING. I HAD THE CAR TOWED TO DEALER. I NO LONGER TRUST THIS CAR. THE PS UNIT IS A CRITICAL PART OF THE VEHICLE. I HAVE NEVER OWNED A CAR THAT HAD A SIMILAR PROBLEM ONCE, YET TWICE. WITH THE SECOND TIME TAKING ONLY 14 MONTHS TO FAIL. I CALL FORD CORPORATE AND TOLD THEM ABOUT THE SITUATION AND THAT I NO LONGER TRUST THE CAR. LOOKING ONLINE, I SEE ARTICLES ABOUT A PS UNIT RECALL IN THE 2014S. I DON'T RECALL EVER RECEIVING A NOTICE ABOUT MY VEHICLE AND ONLY BROUGHT IT IN WHEN IT STARTED ACTING ODD IN 2016. FORD ASKED ME WHAT I WANTED THEM TO DO. AT THIS POINT I SAID I NO LONGER WANT THE CAR AND DO NOT WANT TO SELL IT TO SOMEONE WITH WHAT I KNOW AND FEAR. I THOUGHT FORD SHOULD BUY IT BACK FROM ME AT A REASONABLE PRICE AND I WILL GET A DIFFERENT VEHICLE. I WAS PUT ON HOLD FOR SHOW AND THE PERSON CAME BACK AND SAID THEY WERE SORRY THERE IS NOTHI
TL* THE CONTACT OWNS A 2011 FORD EXPLORER. WHILE DRIVING AT AN UNKNOWN SPEED, THE AIR CONDITIONING UNIT FAILED ON THE PASSENGER SIDE. THE CONTACT MENTIONED THAT THE VEHICLE WAS BLOWING COLD AIR INSTEAD OF HOT AIR. THE VEHICLE WAS TAKEN TO AUTONATION FORD NORTH CANTON (5900 WHIPPLE AVE NW, NORTH CANTON, OH 44720 (330) 238-3206) WHERE IT WAS DIAGNOSED THAT THE AIR CONDITIONING MOTOR ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS ADVISED TO CONTACT NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 29,416. *BF CONSUMER STATED THE DEALERSHIP HAS LIST OF MANY OTHER CUSTOMERS WITH SIMILAR DEFECTIVE PARTS AND TV NEW STORY WITH SAME PROBLEM AND CONSUMER REPORT HAS RECORD OF POOR PARTS UPDATED 8/20/18*JB
BOUGHT USED-AIR BAG LIGHT STAYS ON MOST OF THE TIME-- KIRK FORD FIXED IT AT DEALER COST FROM BARKSDALE CADILLAC WHERE IT WAS PURCHASED.. AIR BAG LIGHT STILL COMES ON AND WHEN I TALKED TO THEM THEY SAID IT MIGHT BE SOMETHING ELSE CAUSING IT. . HUSBAND FIGHTIN G CANCER AND I COULD NO GET THR RECALL ON DOOR HANDLE FIXED. HUSBAND PASSED AWAY AND I DONT HAVE FUNDS TO GET AIRBAG LIGHT FIXED..I DONT KNOW THE BRAND OF AIR BAG.SO I DONT KNOW IF IT IS TAKATA
WHILE DRIVING THE SUV, AN ORANGE WRENCH ERROR CAME ON THE DASH BOARD. THEN THE SUV HAD NO ACCELERATION. I WAS ABLE TO COAST TO THE SIDE OF THE ROAD, TURN OFF THE SUV AND TURN IT BACK ON. AFTER RESTARTING THE ENGINE, THE SUV HAD ACCELERATION, BUT THIS ERROR AND NO ACCELERATION KEEPS HAPPENING. I HAVE BEEN TOLD THIS IS AN ELECTRONIC THROTTLE BODY ISSUE THAT FORD IS AWARE OF, BUT DOESN'T HAVE A RECALL LISTED FOR THIS ISSUE FOR MY TRUCK.
CAR HAS NAUSEATING SMELL WHEN AIR CONDITIONER/HEATER IS ON. AIR CONDITIONER OVERHAULED AT MY EXPENSE JULY 26, 2017. SMELL REMAINS, ALTHOUGH SLIGHTLY BETTER AT TIMES. SMELL IS A CROSS BETWEEN BURNED ROPE/URINE-TYPE SMELL. IF DRIVING ALL DAY, OR LONG DISTANCES, I GET A HEADACHE. PLEASE RESPOND
SINCE I PURCHASED BY 2011, NEW IN 2011, I HAVE NOTED A STRONG SMELL OF GAS IN THE CABIN OF THE CAR UPON EXCELERATING TO MERGE INTO TRAFFIC ON THE HIGHWAY. THE SMELL WILL LINGER AND REQUIRES NECESSITY TO CRACK MY WINDOWS TO CLEAR. I HAVE ADDRESSED THIS WITH MY LOCAL FORD SERVICE CENTER TWICE, BUT THEY HAVE HAD NO ANSWERS. IN THE PAST TWO YEARS, UPON RE-ENTERING THE VEHICLE AFTER DRIVING AND PARKING, I HAVE NOTED A PUNGENT SMELL SIMILAR TO SCORCHED HAIR INTERMITTENTLY. CONCERNED ABOUT EXHAUST FUMES AND POTENTIAL CARBON MONOXIDE POISONING.
TL* THE CONTACT OWNS A 2011 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 45 MPH, THE ENGINE STALLED WITHOUT WARNING. A FEW MINUTES LATER, THE LOW OIL PRESSURE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO PERRY FORD OF POWAY (12740 POWAY RD, POWAY, CA 92064) WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED, AND ALSO THE WATER PUMP FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
MY 2011 EXPLORER HAS EXPERIENCED THE STEERING PROBLEM IN SEVERAL OCCASIONS, MOST OF THE TIME WHEN I'M MAKING A TURN ON THE STREET OR TRYING TO PARK THE VEHICLE THE STEERING WARNING LIGHT COMES ON AND THE STEERING WHEEL BECOMES REALLY HARD TO MOVE AROUND. MOST OF THE TIME I'M DRIVING UNDER 30MPH BUT IT'S PRETTY DANGEROUS SPECIALLY WHEN THERE'S OTHER VEHICLES AROUND AND YOU CAN CONTROL YOUR OWN VEHICLE IT HAS HAPPENED AT LEAST 7 TIMES IN THE PAST YEAR . I HAVE CHECKED FOR RECALLS ON THE STEERING SYSTEM , BUT THERE'S RECALL
EXHAUST FUMES COMING INTO THE CABIN WHILE IN MOTION. I NOTICED THIS ISSUE WHEN WE BOUGHT THE CAR IN 2015. I COMPLAINED TO FORD IN DECEMBER 2016 AND WAS TOLD THAT I HAVE TO PAY TO HAVE THE HOSES REROUTED SO THAT THE EXHAUST FUMES DON'T COME INTO THE CABIN. I CALLED FORD AGAIN TODAY AND ONCE AGAIN THEY TOLD ME I HAD TO PAY TO FIX THIS ISSUE. I DRIVE WITH MY WINDOWS CRACKED OR OPENED DUE TO MY CONCERN OF THE POSSIBILITY OF CARBON MONOXIDE POISONING WHILE DRIVING THE CAR BY MYSELF OR WITH MY CHILDREN AS PASSENGERS.
2011 FORD EXPLORER EXHAUST LEAK EVERYTIME I GO 60 OR 70 MILE PERHOUR EXHAUST SMELL INSIDE THE CAR
LOSS OF POWER STEERING WHILE DRIVING SOME EXPLORERS 2011-12 WERE RECALLED. MINE WAS NOT, HOWEVER IT HAS BEEN DETERMINED TO BE THE STEERING GEAR AND THE SAFETY ISSUE OF CONCERN. IN RETROSPECT WHY WAS MINE NOT RECALLED. THIS OCCURRED WHILE MY WIFE WAS DRIVING ON THE EXPRESSWAY. THE VEHICLE IS NOW AT THE DEALERSHIP WAITING FOR PARTS. REPAIR ESTIMATE IS $2000.
WARNING ELECTRIC POWER ASSIST CAME ON IN DASH AND WAS UNABLE TO STEER
WHEN I WAS DRIVING I CAME TO A STOP SIGN. I PROCEEDED TO MAKE A RIGHT TURN, THAT'S WHEN THE SUV SHUT OFF AND THE STEERING WHEEL BECAME HARD TO CONTROL SIMULTANEOUSLY. I STOPPED IN THE MIDDLE OF THE ROAD, TURNED THE KEY TO THE OFF POSITION AND RE-STARTED THE SUV AGAIN. NONE OF MY WARNING LIGHTS IN THE DASHBOARD ARE DISPLAYED. THIS ISSUE HAS HAPPENED TO MY SPOUSE AND I ON AT LEAST 5 OTHER OCCASIONS. I AM VERY ALARMED THAT IF WE'RE DRIVING IN TRAFFIC AND THIS OCCURS AGAIN, WHICH IT WILL, IT MAY CAUSE A COLLISION INJURING DRIVERS AND PASSENGERS. I HAVE RESEARCHED THIS DILEMMA ON THE INTERNET AND IT APPEARS ALOT OF FORD EXPLORER OWNERS ARE HAVING THIS SAME PROBLEM. I ASK THAT YOU PUT PRESSURE ON FORD TO SOLVE THIS PROBLEM. MANY FORD EXPLORER OWNERS ARE AT RISK OF SERIOUS INJURY OR DEATH.
APIM NOT WORKING IN TOO MANY CARS I SEEN INTERNET
2011 FORD EXPLORER THAT I BOUGHT NEW IN 03/2011 AND THAT HAS AN ISSUE ABOUT THE AIRBAG LIGHT BEING ON AND OFF AT THE VERY FIRST MONTH OF THE CAR PURCHASE IT HAS BEEN CONSTANTLY CHECKED AND FIXED FOR FREE WITHIN THE TIME WARRANTY. THEN I HAVE TO COME AND PAY ALMOST EVERY YEAR TO FIX THE AIRBAG LIGHT.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2011 Ford Explorer → · Every Explorer year → · How the figures are calculated →