2011 Ford Explorer complaints

DASHBOARD WARNING INDICATOR FOR AIRBAGS. I DON'T RECALL WHEN/CONDITIONS UNDER WHICH IT FIRST CAME ON.

MY VEHICLE HAS STRONG EXHAUST FUMES COMING IN IT AS I DRIVE WHICH MAKES ME LET DOWN WINDOWS TO RECEIVE FRESH AIR.I TOOK IT TO THE FORD DEALER AND THEY WOULDN'T FIX IT BUT THEY HAD POLICE EXPLORERS THERE FIXING THE SAME PROBLEM.

TODAY 09/09/2017 MY FRIEND CALLED ME AS INFORMED ME THAT HE SAW YESTERDAY 09/08/2017: ON THE NEWS THERE WAS A LAW SUIT AGAINST 2011 FORD EXPLORER ABOUT CARBON MONOXIDE EMISSION. THE REPORT STATED THAT PEOPLE WERE HAVING HEADACHES, WERE NAUSEOUS, ETC.., WHICH IS EXACTLY THE SYMPTOMS I AM HAVING SINCE ROUGHLY A YEAR. ON FEBRUARY 2017, I WENT TO SEE A NEUROLOGIST AS MY HEADACHES AND NAUSEA WERE WORSE. I WENT THROUGH SEVERAL MEDICAL TESTS AND I AM TAKING A PRESCRIPTION FOR THE HEADACHES. NOW I HONESTLY AND STRONGLY BELIEVE THAT THIS PROBLEM MIGHT BE THE TRIGGER OF THE SYMPTOMS SINCE I NEVER BEEN SICK LIKE THAT BEFORE.

ONE WEEK AFTER PURCHASING A PRE-CERTIFIED VEHICLE, THE CAR DIDN'T WANT TO ACCELERATE & GO INTO GEAR. 4 MONTHS LATER HAVING SIMILAR ISSUES & FELT LIKE THE CAR GOT REAR ENDED WHILE DRIVING ON 2 DIFFERENT OCCASIONS ON THE HIGHWAY THAT SAME WEEK. I WAS DRAWN BING IN THE GARDEN STATE PARKWAY IN NJ AND HAD TO SLOW DOWN FOR TRAFFIC. ALSO AT THE END OF THE WEEK THE CAR DIDN'T WANT TO ACCELERATE & GO INTO GEAR WHILE DRIVING OUT OF THE DRIVEWAY.

ON 8/24/2017, WHILE I WAS DRIVING ON GARDEN STATE PARKWAY, NJ, APPROACHING TOLL GATE NEAR EXIST 114, SUDDENLY THE INDICATOR LIGHTS SHOWED AWD OFF AND I LOST ALL POWER. I WAS ABLE TO COAST THROUGH THE TOLL GATE BUT COULD NOT ACCELERATE ANYMORE. I WAS ABLE TO PARK ON ROAD SHOULDER. I DISMISSED INDICATOR AWD OFF WARNING BY CLICK "OK" BUT IT KEPT COMING BACK AND I CANNOT DRIVE FORWARD ANYMORE. MEANWHILE, THE TERRAIN MANAGEMENT SYSTEM INDICATION LIGHT GOT OFF. I STOPPED ENGINE AND RESTARTED ENGINE, AND EVERYTHING WAS BACK TO NORMAL. THIS IS A SERIOUS LOSE POWER ISSUE THAT MANY OTHER FORD EXPLORER OWNERS REPORTED. THERE IS A PE13003 NHTSA RECALL BUT THIS DOESN'T COVER FORD EXPLORER, EVEN I BELIEVE MANY OTHER FORD CARS (LIKE FORD EDGE) SHARE SAME PARTS WITH EXPLORER. IF I LOST POWER WHEN I DRIVE IN HIGH SPEED, I MAY END UP WITH MAJOR CAR ACCIDENT!!!

I HAVE 2011 FORD EXPLORER, WHICH I TAKE INTO THE LOCAL FORD DEALERSHIP FOR MAINTENANCE REGULARLY. I HAVE HAD ME EXPLORER A LITTLE OVER 2 YEARS. EVER SINCE I PURCHASED MY EXPLORER AND I WOULD TAKE IT IN FOR MAINTENANCE, I WOULD TELL THEM I SMELL EXHAUST FUMES ON THE INSIDE OF MY VEHICLE. ONLY ONCE DID THEY CHECK IT FOR ME. AT THAT TIME, THEY SAID THE GUY COULDN'T SMELL ANYTHING. WELL, TODAY 8-24-17, I HAD TO TAKE IT IN FOR ANOTHER ISSUE. MY EXPLORER ENGINE WOULD COMPLETELY SHUT OFF WHEN I WOULD DECELERATE. NEEDLESS TO SAY THAT WAS A SERIOUS ISSUE WHILE DRIVING...THEY ARE REPAIRING TODAY. BUT, I ALSO ASK THEM TO CHECK FOR EXHAUST SMELLS ONCE AGAIN. WELL TODAY, I GUESS SOMEONE SMELLED THE EXHAUST BECAUSE THEY TOLD ME THEY COULD FIX IT AT A COST OVER $200.00. SAID IT WAS AN UPDATE FOR THE EXHAUST MODULE OR SOMETHING LIKE THAT. I HAVE AN ISSUE WITH PAYING THAT, SINCE I KNOW THAT THERE HAS BEEN SEVERAL COMPLAINTS ABOUT THIS VERY ISSUE WITH MY MODEL OF FORD EXPLORER AND THAT THERE IS A CLASS ACTION LAWSUIT AGAINST FORD TO RESOLVE THIS ISSUE. THE REASON I KNOW THIS IS BECAUSE WHEN THEY INITIALLY SAID THEY DIDN'T SMELL ANYTHING I GOOGLED TO SEE IF ANYONE ELSE HAD THIS PROBLEM AND THEY DID. WHEN I ASK THE DEALERSHIP TODAY WHY I WOULD HAVE TO PAY THAT, THEY SAID BECAUSE MY VEHICLE IS NOT A POLICE VEHICLE AND THERE IS NO RECALL ON MY VEHICLE FOR THE EXHAUST PROBLEM. SO, I GUESS IF MY VEHICLE WAS A POLICE VEHICLE, IT WOULD BE REPAIRED BY FORD FOR FREE. POINT BLANK, I WOULD LIKE MY 2011 FO

POWER STEERING POWER LOST HARD TO TURN

ELECTRONIC THROTTLE BODY ISSUE - OVER THE LAST 30 DAYS, MY 2011 FORD EXPLORER HAS STALLED LEAVING ME WITH NO POWER TO CONTROL MY SPEED. LUCKILY THE TIMES THIS HAS HAPPENED, I HAVE BEEN ON CITY STREETS DRIVING 30-40 MPH. A WARNING GOES OFF STATING "AWD OFF" AND THEN A PICTURE OF A WRENCH APPEARS AND I LOSE ALL SPEED AND AM FORCED TO LIMP OFF THE ROAD. I AM ABLE TO SHIFT INTO PARK, TURN THE VEHICLE OFF AND THEN START BACK UP. AFTER THE FIRST INCIDENT, I TOOK THE VEHICLE TO THE LOCAL FORD DEALER AND THEY WERE UNABLE TO DETECT THE ERROR CODE AND SAID IT WAS LIKELY A FLUKE. SINCE THAT VISIT TO THE DEALERSHIP, MY VEHICLE HAS HAD THIS ISSUE ON MULTIPLE OCCASIONS. TODAY, IT HAPPENED 4 TIMES WHICH HAS LEFT ME TO FEAR DRIVING ON THE HIGHWAY OR INTERSTATE FOR SAFETY REASONS. AFTER DOING ONLINE RESEARCH, IT APPEARS THAT THE ISSUE IS VERY SIMILAR TO THE ETB ISSUES THAT FORD OPENED UP "CUSTOMER SATISFACTION PROGRAM 13N03" BUT UNFORTUNATELY IT DID NOT INCLUDE FORD EXPLORERS.

ALL OF THE WINDSHIELD TOP MOLDING AND HALF THE RIGHT SIDE HAS BLOWN OUT OVER LAST 2 HIGHWAY TRIPS. WINDSHIELD IS ORIGINAL AND HAS NEVER BEEN WORKED ON. USUALLY OCCURRS AT SPEEDS OF 60 MPH OR ABOVE

I HAVE, ON SEVERAL OCCASIONS, HAVE GOTTEN VERY VERY TIRED WHILE DRIVEING MY 2011 FORD EXPLORER TO THE POINT WHERE I HAVE ALMOST FALLEN ASLEEP BEHIND THE WHEEL DRIVING AND HAVE FALLEN ASLEEP WHILE IDILING IN THE DRIVEWAY. NOT TO MENTION THE EXCRUCIATING HEADACHES IVE SUFFERED FROM RECENTLY ALONG WITH NAUSEA, NOT TO MENTION THE SMELL OF EXHAUST IN THE CABIN.

I HAVE A REALLY BAD EXHAUST ODOR IN THE CABIN OF MY EXPLORER. DURING A 2500 - 5000 RPM ACCELERATION, YOU CAN SMELL EXHAUST IN THE CABIN. MY MOTHER HAS BECOME SICK RIDING IN THE VEHICLE AND VARIOUS PEOPLE WHO I HAVE DRIVEN ON LONG ROAD TRIPS WITH IN THE EXPLORER HAVE COMPLAINED ABOUT HEADACHES. COMMUTING DAILY WITH MY EXPLORER RECENTLY HAS MADE ME FEEL VERY NAUSEOUS. I HAVE COMPLAINED TO FORD IN 2013 AND 2014 ABOUT THE EXHAUST ODOR ISSUE BUT THEY SAID I DID NOT HAVE IT WITHOUT TESTING FOR CARBON MONOXIDE LEVELS. I HAVE THIS DOCUMENTED IN DEALER RECORDS AT FORD KOONS OF SILVER SPRING. BELIEVE THIS IS RELATED TO THE CARBON MONOXIDE ISSUE THAT FORD HAS REFUSED TO FIX, AND I BELIEVE MY FAMILY AND I ARE DEVELOPING HEALTH PROBLEMS DUE TO THESE CONCERNS. I WOULD LIKE TO HAVE MY CAR TESTED FOR CARBON MONOXIDE IF POSSIBLE.

STRONG FUME / EXHAUST SMELL IS PRESENT WHEN ACCELERATING ONTO THE HIGHWAY WITH THE A/C IN EITHER RECYCLE MODE OR NORMAL MODE. LIGHTHEADEDNESS CAN BE PRESENT AT TIMES ASSOCIATED WITH ACCELERATING THE VEHICLE. THIS EXHAUST SMELL HAS BEEN PRESENT FOR SEVERAL YEARS, AND DOESN'T SEEM TO GO AWAY OR CHANGE.

EXHAUST LEAKING INTO CABIN FROM BROKEN HEADER HAS BEEN LIKE THIS SINCE 2012 FORD DID NOTHING HARD ACCELERATION CABIN SMELL IS VERY STRONG

EXHAUST FUMES ENTER CABIN DURING HARD ACCELERATION. CONDITION HAS EXISTED SINCE NEW IN MAY OF 2011. A/C ON OR OFF, RECIRCULATION ON OR OFF. REQUIRES ROLLING DOWN WINDOWS TO REMOVE FUMES. CONDITION CAN BE DUPLICATED AT ANY TIME.

"POWER STEERING ASSIST FAULT" I WAS DRIVING AND ATTEMPTING TO TURN AND THE MESSAGE "POWER STEERING ASSIST FAULT" CAME ON THE STEERING WHEEL LOCKED AND WOULD NOT TURN AT ALL I WAS ABLE TO REVERSE BACK INTO A PARKING SPACE AVOIDING THE DANGER OF ALL THE PASSING CARS AND PEDESTRIANS AROUND

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. WHEN THE CONTACT ATTEMPTED TO MAKE A LEFT TURN, THE STEERING WHEEL SEIZED AND BECAME DIFFICULT TO MANEUVER. THE POWER STEERING ASSIST FAULT WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO HIS RESIDENCE. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,826.

SHORTLY AFTER I BOUGHT MY 2011 FORD EXPLORER, I NOTICED A CARBON MONOXIDE SMELL INSIDE THE VEHICLE AND MY DAUGHTER WAS ALWAYS "TIRED" WHEN THIS HAPPENED. I OPENED THE WINDOWS. THREE DIFFERENT MECHANICS COULD NOT IDENTIFY THE PROBLEM. I HAVE HAD A CARBON MONOXIDE DETECTOR IN THE CAR FOR YEARS. I KEEP A COMFORTER IN THE CAR FOR COLD DAYS WHEN I NEED TO KEEP THE WINDOWS DOWN. I'M GLAD HIS ISSUE HAS BEEN IDENTIFIED, ESPECIALLY FOR THOSE PARENTS WHO DRIVE THEIR CHILD AROUND UNTIL THEY FALL ASLEEP.

SMELL OF EXHAUST FUMES INSIDE THE CABIN WHEN ACCELERATING HARD (IE, TO MERGE ON THE FREEWAY ETC). HAVE NOTICED THE ISSUE SINCE WE FIRST BOUGHT IT (USED) IN 2013).

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT STATED THAT A STRONG FUEL ODOR WAS PRESENT IN THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL DEALER, LEVITTOWN FORD LLC 3195 HEMPSTEAD TURNPIKE, LEVITTOWN, NY 11756, WHERE IT WAS DETERMINED THAT EXHAUST FUMES WERE PRESENT IN THE REAR OF THE VEHICLE. THE CONTACT STATED THAT THE FAILURE WAS PERSISTENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT A LITIGATION WAS CURRENTLY PENDING. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000. UPDATED 11/13/17 *BF UPDATED 11/16/2017*JS

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. WHILE DRIVING VARIOUS SPEEDS AND DEPRESSING THE ACCELERATOR PEDAL, A STRONG FUEL ODOR WAS PRESENT IN THE CABIN. WHEN THE AIR CONDITIONER WAS ACTIVATED, THE ODOR INTENSIFIED. THE VEHICLE WAS TAKEN TO SUNRISE FORD OF NORTH HOLLYWOOD (5500 LANKERSHIM BLVD, NORTH HOLLYWOOD, CA 91601 (818) 980-9800), BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 166.

WE HAVE A EXHAUST SMELL IN THE CABIN AREA WHEN THE VEHICLE IS RUNNING, MOSTLY WHEN THE CLIMATE CONTROL IS OPERATING AND MORE SO WHEN THE REAR AIR IS IN OPERATION. WE HAVE REPORTED IT TO OUR LOCAL DEALER (FUTURE FORD OF ROSEVILLE CA.) AND THEY HAVE DONE NOTHING FOR THE PROBLEM. WE TRY TO DRIVE WITH THE WINDOWS CRACKED OPEN AS IF YOU DONT WE GET BURNING SENSATION IN THE EYES AND OTHER IRRATATIONS FROM IT. WE HAVE ALSO TRYED TO TRADE OFF THE VEHICLE AND HAVE BEEN OFFERED LESS THAN HALF OF WHAT THE VEHICLE BLUE BOOKS FOR . WE WOULD LIKE THIS PROBLEM ADDRESED

MY EXPLORER HAS HAD AN EXHAUST SMELL IN THE PASSENGER AREA. I HAVE BROUGHT IT TO SEARS AUTO AND FORD DEALER AND BOTH TOLD ME THERE WAS NOTHING WRONG, YET I CONTINUE TO SMELL THE EXHAUST WHEN I AM DRIVING ON THE HIGHWAY AND UP HILL, WITH MY AC ON. I AM WORRIED ABOUT THIS PROBLEM SINCE I AM NOW SEEING THAT POLICE AND OTHER EXPLORERS ARE HAVING THEM SAME PROBLEM.

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 45 MPH, THE STEERING LOST POWER AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD. THE DEALER WAS CONTACTED (TROPICAL FORD IN ORLANDO, FL) AND THE CONTACT WAS ADVISED TO TOW THE VEHICLE TO THE SHOP FOR DIAGNOSTIC TESTING. THE CONTACT STATED THAT THE FAILURE OCCURRED EARLIER IN THE YEAR AND WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 157,000.

GOT MY EXPLORER NEW IN 2011 HAD EXHAUST FUMES COMING IN TO CABIN TOOK TO DEALER 3 TIMES FOR THAT PROBLEM HAPPENS WHEN ACCELERATING OVER 3000 RPM STRONG ODOR COMES INTO CABIN. DEALER TOLD ME NOTHING WAS WRONG WITH VEHICLE. THEY SAID WAS BECAUSE IT WAS NEW EVENTUALLY WOULD CLEAR UP...TIRED OF BEING STONEWALLED BY FORD ON THIS ISSUE. PLEASE TAKE ACTION ON OUR BEHALF YOU HAVE THE POWER TO FORCE FORD TO FIX THIS ISSUE AND MAKE IT SAFE FOR ME AND MY FAMILY TO USE THIS SUV SAFELY. WE CANT AFFORD TO GET A DIFFERNT VEHICLE AT THIS TIME. PLEASE TAKE QUICK ACTION ON THIS MATTER I DONT WANT PASS OUT BEHIND THE WHEEL OF THIS TRUCK...

FUMY ODOR WHEN ACCELLERATE

WHEN I DRIVE WITH THE WINDOWS CLOSED FOR ANY LENGTH OF TIME I HAVE TO OPEN THE WINDOWS AND MANY TIMES I PULL OVER TO TAKE A BREATHER. I MENTIONED TO A FRIEND TODAY THIS PROBLEM AND HE TOLD ME HE HAD SEEN THE NIGHT BEFORE THAT THIS MODEL VEHICLE HAD MANY COMPLAINTS AS CARBON MONOXIDE MAY BE THE PROBLEM. I HAD THOUGHT ABOUT THAT BUT DISMISSED IT. IT DOES NOT HAPPEN WITH MY OTHER VEHICLES. I AM GOING TO BE VERY CAREFUL NOW BUT THIS IS RIDICULOUS. PLEASE MAKE FORD REPAIR THIS MAJOR SAFETY ISSUE.

OUR ELECTRICIAL POWER ASSIST STOPS WORKING WHILE DRIVING ALMOST CAUSE AND ACCIDENT HAS BEEN SEEN 2 TIMES TO BE FIXED AND KEEPS DOING IT

RESTRAINTS INDICATOR LAMP WARNING LIGHT CAME ON AND WON'T GO OFF. I HAVE AN APPOINTMENT SETUP THIS FRIDAY WITH MY LOCAL FORD DEALERSHIP TO HAVE IT CHECKED OUT, BUT WHEN I RESEARCHED THE ISSUE, I FOUND THAT A TON OF PEOPLE HAD THE SAME PROBLEM. A MAJORITY WERE RESOLVED BY FIXING A CONNECTION UNDER THE DRIVER SEAT.

MY STEERING WENT OUT ON MY VEHICLE WHILE I WAS DRIVING. MY RADIO AND SCREEN GOES OUT SEVERAL TIMES A MONTH.

GOT INTO MY CAR AFTER BEING PARKED FOR ABOUT AN HOUR AND CONSOLE SCREEN NEVER TURNED ON. NO HANDSFREE PHONE CONNECTION, NO RADIO, NO NAVIGATION, NO BACK UP CAMERA. DID NOT COME BACK AFTER MORE THAN 2 WEEKS OF DRIVING. APIM FAILURE AND NEEDS TO BE REPLACED. FORD KNEW THIS PART WAS POOR BECAUSE THEY EXTENDED THE WARRANTY ON IT UP TO FIVE YEARS BUT WOULD NOW ALLOW REPLACEMENT UNDER THE WARRANTY UNLESS THE APIM FAILED. $1300 REPAIR. APPLIES TO FORD CUSTOMER SATISFACTION PROGRAM 12M01 AND NHTSA ID NUMBER 10044905.

I'VE REPORTED TO A LOCAL FORD DEALERSHIP THAT WHEN I TURN MY CAR ON, AN ALARM ALERT SOUNDS AND I GET A WARNING LIGHT THAT SAYS, POWER STEERING ASSIST FAULT AND I CAN'T MOVE MY STEERING WHEEL. I HAVE TO RE-START MY CAR 1-5 TIMES FOR IT TO START WORKING. THIS IS A MAJOR SAFETY ISSUE AND A LIABILITY. I TOOK IT TO FORD AND THEY SAID THEY COULDN'T PULL A CODE. HOWEVER LITERALLY AN HOUR AFTER PICKING UP MY CAR, I GOT THE WARNING AGAIN AND I TOOK A PICTURE OF IT WITH MILEAGE SHOWING TO SHOW IT HAPPENED AFTER. THEY CHARGED ME $100 TO BE TOLD MY CAR IS FINE. IT IS NOT. SINCE TAKING IT IN, MY REAR VIEW CAMERA WILL NOW NOT WORK. I HAVE MADE FORD AWARE OF THIS STEERING ISSUE AND WANT IT FIXED IMMEDIATELY. CLEARLY THE RECALL DID NOT ACCURATELY HIT ALL VIN NUMBERS. THIS HAS HAPPENED AT LEAST 10 TIMES IN PAST 6-8 MONTHS.

FOUL SMELL WHEN DRIVING AND AIR CONDITIONER ON AT TIMES. HAPPENED MANY TIMES OVER THE LAST YEAR. EXCESSIVE SLEEPINESS WHEN DRIVING AND HAVE TO PULL OVER.

CAR LOSSES POWER WHILE IN MOTION. FRIST TIME NEAR MY HOME. SECOND TIME WHILE DRIVING IN TOWN. STOP, TURN OFF MOTOR THEN BACK ON AND MESSAGE IS GONE. MY CAR HAS DONE THIS TWICE NOW. DO NOT TRUST MY CAR TO DRIVE FAR FROM HOME. THROTTLE BODY ASSEMBLY IS HAVING ISSUES AND UNDERSTAND IT'S BEEN RECALLED ON A DIFFERENT FORD CAR BUT NOT EXPLORER. MOST LIKELY SAME THROTTLE ASSEMBLY!

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT SAW A PIECE FLY OFF OF THE WINDSHIELD AND INTO TRAFFIC. THE CONTACT STOPPED TO INSPECT THE WINDSHIELD AND NOTICED THAT THE PLASTIC PIECE WAS CONNECTED TO THE PANEL OF THE WINDSHIELD. THE CONTACT CALLED ALL STAR LINCOLN FORD (17742 AIRLINE HWY, PRAIRIEVILLE, LA 70769, (225) 490-7645) WHERE THE DEALER STATED THAT THE VEHICLE WAS NOT COVERED UNDER WARRANTY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO TAKE A PHOTO OF THE WINDSHIELD AND TO SEND IT TO FORD CUSTOMER SERVICE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.

MY VEHICLE WAS ON THE ROAD IN MOTION WHEN I HEARD A CREAKING/CLANKING NOISE ON THE FRONT RIGHT SIDE NEAR THE TIRE. AFTER TAKING MY VEHICLE TO THE DEALERSHIP TO DETERMINE WHAT THE CAUSE OF THE NOISE WAS, I WAS ADVISED THAT IT WAS A FAULTY FRONT RIGHT STRUT AND SPRING ASSEMBLY. I HAD MY MECHANIC REPLACE BOTH THE FRONT AND LEFT STRUTS. AFTER DOING A LOT OF RESEARCH ON THE INTERNET FROM OTHER FORD EXPLORER OWNERS , I BELIEVE THAT STRUT AND SPRING ASSEMBLY ARE MANUFACTURE DEFECTS. WHILE BACKING UP MY VEHICLE, I NOTICED THAT THE BACK UP CAMERA WAS BLANK AND NOT WORKING. AFTER MONITORING THE OPERATION OF THE BACK UP CAMERA, IT HAS BECOME AND INTERMITTENT ISSUE, IT COMES AND GOES. NOW, MY BACK UP CAMERA IS WORKING BUT THE BACK UP CAMERA GUIDELINES ARE NOT THERE. AFTER READING MANY BLOGS, THERE' S ALOT OF FORD EXPLORER OWNERS WHO ARE HAVING SIMILAR ISSUES WITH THE BACK UP CAMERA. THIS IS A SAFETY ISSUE AND I BELIEVE IT IS A MANUFACTURE DEFECT.

I WAA DRIVING TO WORK AND ALL OF A SUDDEN WARNING MESSAGES APPEARED TO SERVICE POWER STEERING ASSIST FAULT, SERVICE TERRAIN MANAGEMENT SYSTEM FAULT, SERVICE ADVANCE TRAC. I COMPLETELY LOST CONTROL OF TURNING THE WHEEL AND MY TURNING SIGNALS COMPLETELY STOPPED WORKING. I WAS BARELY ABLE TO PULL OVER TO THE SIDE WHICH IS VERY DANGEROUS. CAR HAD TO BE TOWED TO SHOP AND NOW I'M OUT OF A CAR. VERY STRESSFUL AS I NEED A CAR TO MOVE AROUND.

I HAVE A 2011 FORD EXPLORER AND I ABSOLUTELY HATE IT !!! EVER SINCE I PURCHASED THE VEHICLE , I HAVE HAD MANY PROBLEMS. I JUST HAD MY POWER STEERING RACK REPLACED , OUT OF POCKET, UNTIL FORD DECIDED TO RECALL IT. NOW, I HAD TO REPLACE THE TRANSFER CASE , WHICH IRONICALLY WENT BAD OUT OF NO WHERE. THE TRANSFER CASE IS A MAJOR ISSUE WITH FORD VEHICLES AND FORD REFUSES TO RECALL IT . I HAVE HAD MANY MANY PROBLEMS WITH

HAVING PROBLEMS WITH THE EPAS STEERING . WILL GET A WARNING THAT THAT SAYS "ELECTRONIC POWER ASSIST FAILURE". THIS HAS HAPPENED BEFORE AND THE DEALER DI A SOFTWARE UPDATE. THOUGHT IT WAS REPAIRED, BUT IT IS HAPPENING AGAIN. THIS IS A VERY DANGEROUS SITUATION WHEN IT HAPPENS BECAUSE YOU HAVE NO NOTICE. ALL OF A SUDDEN THE POWER STEERING GOES IN MANUAL MODE AND IT IS VERY DIFFICULT TO STEER. ESPECIALLY WHEN ITS MY WIFE'S VEHICLE. IT ALMOST CAUSED HER TO HAVE AN ACCIDENT WHILE TRYING TO TURN ON TO ANOTHER ROAD, ALMOST HITTING OTHER VEHICLES. I HAVE SINCE FOUND THAT FORD IS HAVING A LOT OF PROBLEMS WITH THIS ON OTHER VEHICLES. MY VEHICLE SHOULD BE INCLUDED IN THE RECALL.

TL* THE CONTACT OWNED A 2011 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 25 MPH AND CROSSING AN INTERSECTION, ANOTHER VEHICLE STRUCK THE CONTACT'S VEHICLE ON THE FRONT DRIVER SIDE. THE AIR BAGS DEPLOYED, BUT THE SEAT BELT PRETENSIONER FAILED TO LOCK. THE CONTACT'S HEAD STRUCK THE WINDSHIELD. THE CONTACT RECEIVED HEAD, BACK, NECK, AND KNEE INJURIES, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED AND DEEMED DESTROYED. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

14S06 REPLACE STEERING RACK ASSEMBLY! UPDATE THE POWER STEERING CONTROL MODULE (PSCM) SOFTWARE! MY FAMILY WAS IN THIS VEHICLE WHEN THE STEERING FAILED. THIS NEEDS TO BE CORRECTED IMMEDIATELY! NEWS: FORD IS RECALLING CERTAIN MODEL YEAR 2011-2013 FORD EXPLORER VEHICLES; POWER STEERING GEAR REPORT RECEIPT DATE: MAY 29, 2014 NHTSA CAMPAIGN NUMBER: 14V286000 COMPONENT(S): POWER STEERING GEAR POTENTIAL NUMBER OF UNITS AFFECTED: 179,027 JUNE 2014 -- FORD MOTOR COMPANY (FORD) IS RECALLING CERTAIN MODEL YEAR 2011-2013 FORD EXPLORER VEHICLES MANUFACTURED MAY 17, 2010, THROUGH FEBRUARY 28, 2012. THE AFFECTED VEHICLES MAY EXPERIENCE AN INTERMITTENT CONNECTION IN THE ELECTRIC POWER STEERING GEAR, WHICH CAN CAUSE A LOSS OF THE MOTOR POSITION SENSOR SIGNAL RESULTING IN A SHUT DOWN OF THE POWER STEERING ASSIST. IF THE VEHICLE EXPERIENCES A LOSS OF POWER STEERING ASSIST IT WILL REQUIRE EXTRA STEERING EFFORT AT LOWER SPEEDS, INCREASING THE RISK OF A VEHICLE CRASH. FORD WILL NOTIFY OWNERS, AND DEALERS WILL UPDATE THE POWER STEERING CONTROL MODULE (PSCM) SOFTWARE, FREE OF CHARGE. IF A VEHICLE SHOWS A HISTORY OF A LOSS OF MOTOR POSITION SENSOR SIGNAL WHEN THE VEHICLE IS BROUGHT IN FOR THE RECALL REMEDY, ITS STEERING RACK ASSEMBLY WILL BE REPLACED, FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN BY JULY 25, 2014. OWNERS MAY CONTACT FORD CUSTOMER SERVICE AT 1-800-392-3673. FORD'S NUMBER FOR THIS RECALL IS 14S06. FORD IS RECALLING CERTAIN MODEL YEAR 2011-2013 FORD EXPLORER VEHICLES; POWER STEERING G

CAR WAS FINE THEN ALL OF A SUDDEN OVER HEATING SIGN WENT ON IN THE CAR . I PULLED OVER ON THE FREEWAY CALLED A TOW TRUCK BECAUSE I WAS TOLD NOT TO DRIVE THE CAR. I HAD IT TOWED TO MY HOUSE HAD A PROFESSIONAL MECHANIC LOOK AT IT AT MY HOUSE I WAS THEN TOLD THAT THERE WAS A LEAK AND THE WATER TANK WAS NOT HOLDING WATER BECAUSE OF IT. THE NEXT DAY I WENT TO MY CAR I TURNED IT ON AND CHECK ENGINE LIGHT WAS ON. I THEN TURNED OFF THE CAR CAUSE I DID NOT WANT TO CAUSE ANYMORE DAMAGE. THE MECHANIC CAME BACK TO MY HOUSE AND TOLD ME IT WAS NOW LEAKING WATER AND OIL TO TAKE IT IN RIGHT AWAY. I HAD NO PREVIOUS PROBLEMS WITH MY CAR UNTIL THAT POINT. I TAKE IT TO THE DEALER THEY TELL ME THAT IT WAS AN INTERNAL PROBLEM WITHIN THE ENGINE THAT I, THE DRIVER, COULD NOT HAVE KNOWN ABOUT UNLESS I WAS HAVING PREVIOUS PROBLEMS WITH THE CAR WHICH I WAS NOT. 230 DOLLARS LATER JUST TO TELL ME WHAT IS WRONG WITH THE CAR FORD IS TELLING ME THAT WATER GOT INTO THE ENGINE, TRANSMISSION, ALL OF THE FLUIDS AND PIPES. HOW DOES THIS HAPPEN WITH NO PREVIOUS PROBLEMS WITH THE CAR? I BELIEVE THIS ISSUE NEEDS TO BE RESOLVED I HAVE READ MANY REVIEWS ON THIS MODEL AND THIS ISSUE NEEDS TO BE RECALLED

THE REAR VIEW CAMERA SYSTEM STARTED SHOWING A REVERSE IMAGE TO WHAT IS ACTUALLY BEHIND US WITHOUT WARNING (THE VIDEO WAS SHOWING MIRRORED/BACKWARDS VIEW). THIS CAUSED US TO THINK SOMEONE WHO WAS ACTUALLY ON ONE SIDE OF THE VEHICLE WAS IN A SAFE PLACE, WHILE IN REALITY THEY WERE IN THE PATH OF THE VEHICLE. THE VEHICLE HAS LARGE BLIND SPOTS IN THE BACK SIDES MAKING AN ACCURATE PICTURE A MUST-HAVE

EXHAUST MAKING ME SICK,BAD SMELL LIKE ROTTEN EGGS INSIDE THE CAR EVERY TIME I TURN ON THE A/C AND MY KIDS GET SICK OF THAT SMELL

TURNING FROM HIGHWAY TO SUBDIVISION, POWER STEERING WENT OUT WHICH CAUSED ME TO ALMOST RUN INTO ANOTHER VEHICLE WHO WAS TURNING ONTO THE HIGHWAY. THIS HAS BEEN A KNOWN ISSUE WITH MY TRUCK'S MAKE AND MODEL AND PERHAPS THE ISSUE WAS LARGER THAN ORIGINALLY THOUGHT SINCE CLEARLY THIS ISSUE EFFECTS ME AND IT NEARLY CAUSED AN ACCIDENT.

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V286000 (STEERING). THE VEHICLE WAS TAKEN TO A DEALER AND REPAIRED. HOWEVER, WHILE THE CONTACT'S WIFE WAS DRIVING 25 MPH, THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO TURN. AS A RESULT, THE DRIVER LOST CONTROL AND THE VEHICLE VEERED INTO THE NEXT LANE. THE STEERING FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO STATED THAT IT HAD ALREADY BEEN REPAIRED AND THAT THE CONTACT WOULD HAVE TO PAY FOR ANY FURTHER REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER AND PAY FOR THE REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 41,000. THE VIN WAS UNAVAILABLE. UPDATED 06/29/17*LJ

APRIL 30, 2017, WHEN STARTING MY EXPLORER I WAS NOTIFIED BY THE ONBOARD NOTIFICATION SYSTEM THAT THE STEERING POWER ASSIST HAD FAILED. NEXT MESSAGE STATED THE ADVANCE TRACK SYSTEM HAD ALSO FAILED. SURE ENOUGH THE POWER STEERING WAS NONEXISTENT. DROVE IT HOME AND FOUND THE CARE UNDRIVEABLE FOR MOST PEOPLE DUE TO THE FORCE REQUIRED AT THE WHEEL TO NEGOTIATE A TYPICAL RIGHT OR LEFT TURN AT 20 MPH.....!!!!! THE PROBLEM WAS FIXED ACCORDING TO THE FORD HOUSE IN 2014 SO THEY ARE UNWILLING TO ASSUME ANYMORE RESPONSIBILITY FOR THE FIX. THIS IS PROBLEMATIC DUE TO THE WIDESPREAD EXPERIENCE OF FORD OWNERS ACROSS AMERICA WHO NOW FACE RIDICULOUS COSTS ALL FOR THE SAME PROBLEM THAT WILL COME AGAIN IN 3-4 YEARS ($1700+). THE REAL PROBLEM HERE IS THE SYSTEM MIGHT JUST FAIL AT JUST THE WRONG TIME AND SEND YOU AND YOUR FAMILY OVER THE SIDE OF THE MOUNTAIN ROAD OR ACROSS THE LANE INTO THAT EMBANKMENT! SUPER. TIME FOR FORD TO STEP UP!

PURCHASED USED VEHICLE JANUARY 2017. MARCH 2017 AIRBAG LIGHT APPEARED INTERMITTENTLY AT START, WHEN PLACED IN DRIVE, OR TRAVELING AT VARIABLE SPEEDS. APRIL 2017 AIRBAG LIGHT NOW ILLUMINATES 95% OF TIME AT START AND REMAINS ON THROUGHOUT OPERATION. FORD DEALERSHIP IDENTIFIED AIRBAG CODE B1212, ADVISING HIGH ELECTRICAL RESISTANCE IN GEAR SHIFTER REQUIRING REPLACEMENT AS WILL NOT INDICATE TO VEHICLE SAFETY MONITORING SYSTEM THAT VEHICLE IS IN PROPER GEAR AND THEREFOR PASS FAULT DETECTING SYSTEM. REPAIR/REPLACEMENT APPROXIMATELY $515.00. TSB-12-5-11 HAS BEEN ISSUED FOR THIS CODE, WAS APPLIED WITH NO RESOLVE. FAULT DISABLES CRITICAL SAFETY SYSTEM, IS NOT COVERED UNDER EXTENDED WARRANTY AND IS OWNER'S FINANCIAL RESPONSIBILITY. THERE IS AN ENORMOUS CONSUMER REPORTING TREND FOR THIS DEFECT IN MAKE/MODEL. RECOMMEND RECALL INVESTIGATION AS COMMON TREND THAT DISABLES CRITICAL VEHICLE SAFETY FEATURE IDENTIFIED BY MANUFACTURER IN TSB-12-5-11. INTERNET RESEARCH ON THIS MATTER SUBSTANTIATES MULTIPLE AND REPEATED OWNER/MANUFACTURER HISTORICAL DATA SUPPORTING CLAIM.

RANDOMLY, THE AIRBAG LIGHT WILL COME ON AND REMAIN ON UNTIL THE VEHICLE IS RESET, INDICATING THERE IS AN INTERMITTENT PROBLEM WITH THE SRS SYSTEM. HAPPENS AFTER STARTING THE VEHICLE, DURING THE INITIAL TESTING OF COMPONENTS. UPON SEARCHING ONLINE, THERE SEEMS TO BE QUITE A BIT OF PEOPLE WITH EXPLORERS BETWEEN 2011-2015 WITH THIS PROBLEM.

I PURCHASED MY VEHICLE IN MARCH OF 2016. I FIRST HAD ISSUES WITH THE BRAKING SYSTEM. I HEARD SCREECHING AND WHIRRING AS I DROVE THE VEHICLE. NEXT, I HAD ISSUES WITH THE BATTERY, BATTERY ACID LEAKED ALL OVER THE BATTERY, CORROSION BUILT UP ON THE BATTERY. MOST RECENTLY, AFTER SERVICING MY VEHICLE, THE POWER STEERING LOCKED UP. THE COMPUTER READ THAT THERE WAS POWER STEERING FAULT. I DON'T UNDERSTAND HOW I WAS ABLE TO PURCHASE A VEHICLE OFF THE DEALERSHIP LOT WITH ALL OF THE ISSUES THAT THE VEHICLE HAD.

I FIRST BEGAN EXPERIENCING BRAKING AND BATTERY ISSUES 3 TO 4 WEEKS AFTER THE PURCHASE OF MY VEHICLE. I TOOK THE VEHICLE IN FOR SERVICING OF THE BRAKING AND BATTERY ISSUES. I WAS INFORMED BY THE SERVICE ADVISOR THAT I SHOULD RETURN THE VEHICLE TO DEALERSHIP FOR REPAIRS DUE TO THE MULTIPLE ISSUES WITH VEHICLE. AT THAT TIME, I LEARNED THAT THERE WAS LEAKAGE FROM THE UPPER PORTION OF THE ENGINE. THE DEALERSHIP ADDRESSES SOME BUT NOT ALL ISSUES RELATED TO THE VEHICLE. NEXT, I RECEIVED AN EMAIL FROM THE DEALERSHIP STATING THE VEHICLE WAS DUE FOR FACTORY RECOMMENDED SERVICING. I MADE AN APPT. THE NEXT DAY, THE LOW BATTERY LIGHT CAME ON. CALLED DEALERSHIP, NO RESPONSE. ONE AND A HALF WEEKS LATER, THE BATTERY WAS DEAD. CALLED TRIPLE A. BATTERY HAD BATTERY ACID AND CORROSION EVERYWHERE. A RED SOLUTION WAS SPRAYED ON THE BATTERY TO PREVENT LEAKAGE. BUT IT DIDN'T WORK THAT WELL. INFORMED DEALERSHIP AT THE TIME OF SERVICE, THAT THE POWER STEERING SERVICE LIGHT HAD COME ON. FIVE DAYS LATER, I COULDN'T TURN THE STEERING WHEEL. BOTH SERVICE ADVISORS STATED THAT VEHICLE SHOULDN'T HAVE BEEN PLACED ON LOT FOR SALE. I NO LONGER FEEL SAFE IN THIS VEHICLE. AS I HAVE TWO MINOR CHILDREN. THE DATE OF ONSET WOULD'VE BEEN 04/08/2016. THERE IS ANOTHER PHOTO, HOWEVER, THERE WAS NOT ENOUGH ROOM TO INCLUDE.