2011 Ford Explorer complaints

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. WHEN THE VEHICLE WAS STARTED, THE STEERING BECAME DIFFICULT TO TURN AND THE POWER STEERING ASSIST FAULT INDICATOR ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. WHILE EXITING THE HIGHWAY AT 35 MPH, THE POWER STEERING STOPPED WORKING AND THE VEHICLE WAS EXTREMELY DIFFICULT TO TURN. THE CONTACT MANAGED TO DRIVE THE VEHICLE HOME. THE VEHICLE WAS DRIVEN TO PARK FORD (400 WEST AVE, TALLMADGE, OH 44278, (330) 633-6222) WHERE THEY WANTED TO CHARGE FOR DIAGNOSTIC TESTING. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V435000 (SUSPENSION); HOWEVER, THE DEALER DID NOT MENTION THIS TO THE CONTACT. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 158,060.

STARTED THE FORD AND THE BACKUP CAMERA WAS NOT FUNCTIONING. ALSO NOTICED THE 'SYNC' SCREEN WAS BLANK, CLIMATE CONTROLS WERE NOT VISIBLE (FUNCTIONING) AS WELL AS THE RADIO SYSTEM WAS NOT FUNCTIONING. WENT OUT AND STARTED THE SUV IN MY DRIVEWAY, EVERYTHING WAS CORRECT WHEN I RETURNED HOME THE NIGHT BEFORE.

I HAVE HAD THIS TRUCK FOR RUFFLY 3YRS. WHEN I FIRST BOUGHT THE CAR SOMETHING WAS WRONG WITH IT IMMEDIATELY.... I WAS DRIVING TO THE MAIL BOX AFTER GETTING HOME FROM ABOUT A 30MIN TRIP. THE WHOLE CAR CUT OFF LIGHTS WERE DIM IN THE CAR, STEERING HAD LOCKED VERY HARD TO TURN... AUTOMAX IN KILLEEN TOOK THE CAR IN FOR SERVICE. HAD THE NEW PURCHASED TRUCK FOR A MONTH AND 2 DAYS. THEIR SERVICE TEAM TOLD ME IT WAS THE BATTERY. I FELT OTHER WISE AND NO LONGER WANTED THE CAR. BUT OF COURSE BY THIS TIME ALL PAPERWORK HAD WENT THROUGH TO THE BANK......DROVE THE TRUCK FINE FOR ABOUT 8MONTHS, THEN BROKE DOWN THE SAME WAY AS THE VERY FIRST TIME BUT ON A BRIDGE THIS TIME...... THIS TIME AROUND I WAS TOLD IT WAS THE ENGINE, GOT A SECOND OPINION, SAID PERSON SAID WATER PUMP. I FIXED THE WATER PUMP. NOW GUESS WHAT??? ITS ACTUALLY THE ENGINE.... I AM BLOWN AWAY BY HOW MANY PROBLEMS I HAVE HAD WITH THIS FORD EXPLORER..... I THOUGHT I WAS MAKING A GREAT PURCHASE GOING WITH A FORD. THIS TRUCK SAT IN THE DRIVEWAY FOR A YEAR WHILE IN NURSING SCHOOL..... I AM LOST AND AT MY WITS END..... WHEN I LOOK FOR RECALLS ALL I AM SEEING IS SUSPENSION ISSUES OR TOWING.... WHEN I TALK TO MECHANICS THEY SAY THESE MODELS ARE KNOW FOR BAD ENGINES, THUS IS ANOTHER REASON WHY THE 2011 FORD EXPLORER ENGINES ARE MORE EXPENSIVE..... I AM LOOKING FOR HELP. HAS ANYONE ELSE HAD THESE SAME ISSUES. I OWE 14000 STILL ON THIS TRUCK AND HOW COULD IT NEED A NEW ENGINE ALREADY?

AIRBAG SYSTEM MALFUNCTION LIGHT COMES ON AND OFF SEEMINGLY RANDOMLY. NO CORRELATION TO TEMPERATURE OR HUMIDITY. NO CORRELATION TO BEING IN MOTION OR STOPPED. SOMETIMES IT STAYS ON FOR LONG PERIODS OF TIME (I.E. MONTHS). BASED ON RESEARCH I'VE DONE, IT SEEMS THAT WHEN THE AIRBAG INDICATOR IS LIT, THE ENTIRE AIRBAG SYSTEM IS OFF. THIS IS A MAJOR SAFETY ISSUE. AFTER ABOUT 1 MONTH OF IT BEING ON STEADILY, I HAD IT FIXED AT THE DEALERSHIP, FRANKLIN FORD, IN FRANKLIN, MA. THEY FIXED IT THROUGH A TSB WHERE CONNECTORS WERE CLEANED AND RE-GREASED WITH DIELECTRIC GREASE. THIS FIX LASTED ABOUT 1 YEAR. AFTER THIS TIME PERIOD THE AIRBAG LIGHT CAME BACK ON, AGAIN INTERMITTENTLY AND RANDOMLY. AGAIN, AFTER ABOUT 1 MONTH OF STEADILY ON, I TOOK IT BACK TO THE SAME DEALERSHIP, WHERE IT WAS DIAGNOSED TO BE THE SAME ISSUE. THE VEHICLE WAS REPAIRED USING THE SAME TSB METHOD. THIS LEADS TO A LOGICAL ASSUMPTION THAT THIS FIX IS ONLY TEMPORARY AND I WILL CONTINUOUSLY NEED TO HAVE IT REPAIRED. I'VE READ ACCOUNTS ONLINE OF SEVERAL OTHER USERS EXPERIENCING THIS SAME ISSUE.

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT STATED THAT THE INFOTAINMENT SCREEN WAS NOT ILLUMINATED. THE VEHICLE WAS TAKEN TO J. O. WILLIAMS MOTORS (419 E BROADWAY AVE, GLADEWATER, TX 75647, (903) 845-2222) WHERE THE CONTACT WAS INFORMED THAT THE ACCESSORY PROTOCOL INTERFACE MODULE (APIM)NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE WARRANTY REGARDING NHTSA ID NUMBER: 10053471 (EQUIPMENT, EQUIPMENT ADAPTIVE) WAS CLOSED. THE FAILURE MILEAGE WAS UNKNOWN.

POWER STEERING HAS PREVIOUSLY BEEN RECALLED, SOFTWARE WAS UPDATED BUT THEN ULTIMATELY POWER STEERING FAILED, FORD SENT OUT SUPPLEMENTAL RECALL AND EXTENDED WARRANTY TO REPAIR STEERING ISSUES YET THAT IS DISREGARDED AFTER 10YRS OR 150,000 MILES WHICHEVER COMES FIRST FOR THE VEHICLE. I, LIKE MANY, EXPERIENCED FAILURE AFTER 150,000 MILES, 156K TO BE EXACT. IT'S PATHETIC THAT FORD WILL NOT BACK THEIR OWN VEHICLES PAST 150,000 MILES. ASIDE FROM THE STEERING FAILURE OUR CURRENT 2011 EXPLORER LOOKS BRAND NEW, IT'S A SHAME THAT FORD TURNS THEIR BACKS TO YOU AND LAYS THE REPAIR COST ON THE CONSUMER KNOWING THAT IT HAS BEEN AN ONGOING ISSUE FOR SOME TIME. I SPOKE WITH FORD CUSTOMER SERVICE TO NO AVAIL, THEY WILL NOT DO ANYTHING FOR YOU PAST 150,000. SADLY THIS IS MY WIFE'S VEHICLE THAT TRANSPORTS OUR KIDS. FORD KNOWINGLY PUTS CONSUMERS IN DANGER BY NOT HONORING THEIR RECALLS OR EXTENDING THEM FOR THE LIFETIME THAT THE VEHICLE IS IN USE. EVEN AFTER THE FIRST SOFTWARE UPDATE THEY PERFORMED ON THE CAR THE POWER STEERING WOULD NOT TURN ON HERE AND THERE, EVENTUALLY IT STOPPED TURNING ON ENTIRELY. FORD IS NOT BUILT TOUGH LIKE THEY PREACH, THEY ARE BUILT POORLY AND THEIR BACKS ARE TURN TOWARDS THE CONSUMERS WHEN ISSUES ARISE. SUCH A FRUSTRATING EXPERIENCE.

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. WHILE DRIVING 40 MPH, THE STEERING WHEEL SEIZED AND 'REPAIR POWER STEERING NOW' ILLUMINATED ON THE INSTRUMENT PANEL. CHASTANG FORD (6200 N LOOP E FWY, HOUSTON, TX 77026, (832) 460-5343) WAS CONTACTED AND STATED THAT THE WARRANTY WAS EXPIRED DUE TO MILEAGE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 159,754.

WE HAD JUST GOT TO CHURCH'S AND AFTER WE WERE DONE AND WALKED TO THE PARKING LOT WHERE OUR VEHICLE WAS PARKED THE STEERING POWER ASSISTANCE FAULT (IN SPANISH) WARNING POP UP AND THE STEERING WHEEL BECAME SUPER STIFF/HARD TO MOVED MY HUSBAND TRIED TO TURN THE VEHICLE ON AND OFF SEVERAL TIMES BUT NOTHING WE HAD TO TOW OUR VEHICLE HOME AND NOW IT'S USELESS. THIS WARNING MESSAGE POPS UP EVERY NOW AND THEN AND BY JUST TURNING THE CAR OFF/ON A COUPLE OF TIMES IT GOES AWAY BUT THIS TIME IT DIDN'T. PLEASE FIX THIS

DRIVING 25 TO 30 MPH WHEN THE STEERING WHEEL BECAME DIFFICULT TO TURN,.CALL DEALER FORD AL PIEMONTE AND MAKE AND APPOINTMENT BUT THEY SAY IS NOT A RECALL ,THEY DIDN'T REPAIRED AS YET.( WHAT CAN I DO?) IN MELROSE PARK ILLINOIS. I TOOK THIS TRUCK FOR A RECALL IN 2017 FOR THE SAME PROBLEM AND AT THAT TIME THEY FIX IT NOT THIS TME.

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. WHILE DRIVING 35 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT STATED THAT THE POWER STEERING ASSIST FAULT AND SERVICE ADVANCETRAC WARNING INDICATORS ILLUMINATED. THE CONTACT TURNED THE VEHICLE OFF AND ON MULTIPLE TIMES, BUT THE STEERING FAILURE CONTINUED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT CALLED BLUEBONNET FORD LINCOLN (LOCATED AT 351 N INTERSTATE 35 FRONTAGE RD, NEW BRAUNFELS, TX 78130, (830) 606-8011) AND INFORMED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 191,000. *DT CONSUMER STATED NO RECALL UNDER HER VIN#. ADVISED TO MAKE A REPORT TO GET FORD TO PAY DUE TO MALFUNCTION OF A POWER STEERING. VEHICLE IS SITTING IN DRIVEWAY.*JB

I NOTICED THAT MY WHEEL WELL WHERE THE SPARE TIRE IS STORED, HAD WATER IN IT ABOUT 2 INCHES DEEP. I REMOVED THE 3-4 DRAIN PLUGS AND ALLOWED WATER TO DRAIN OUT AND TIME TO DRY. I THINK IT HAS BEEN LEAKING A WHILE BECAUSE THE TIRE JACK AND WHEEL WELL HAD OBVIOUS RUST. THEN I NOTICED A SMELL OF MILDEW IN THE REAR OF THE VEHICLE AND SEVERAL ITEMS IN THE REAR CARGO AREA WERE DAMP. SINCE THEN, IT IS APPARENT THERE IS A WATER LEAK IN THE REAR. IT ONLY HAPPENS WHEN IT RAINS.

ABOUT A YEAR AGO, WE NOTICED A SQUEAKY NOISE IN THE FRONT OF VEHICLE EACH TIME WE WOULD ACCELERATE, HIT A BUMP, OR MAKE A TURN. TOOK IT TO MY MECHANIC WHO REPLACED PARTS IN THE FRONT SUSPENSION OF THE VEHICLE. TOOK CARE OF MOST OF THE ISSUE BUT STILL OCCASIONALLY SQUEAKS AS WE BRAKE. I BELIEVE THERE IS AN ISSUE WITH THE FRONT SUSPENSION OF THIS VEHICLE.

ALMOST WRECKED VEHICLE THE OTHER DAY. OUT OF NO WHERE, NO CONTROL OF STEERING/BACK END OF CAR. BACK END FEELS LIKE DRIVING ON ICE. FISHTAILING AND THEN WHOLE CAR FEELS OUT OF CONTROL. WHEELS SQUEAL WHEN TURNING, CHANGING LANES. STEERING WHEEL COCKED AT 2 O'CLOCK POSITION. DRIVE OVER RAILROAD TRACKS, BUMPS, CRACKS AND BACK END SWAYS OUT. TRACTION CONTROL ON BUT ISN'T RESPONDING. CAR WITH SWERVING LINES BEHIND SHOWS ON DASHBOARD. I SAW RECALL NOTICE 19S17 FOR SUSPENSION ISSUE. THIS SEEMS TO BE WHAT I AM EXPERIENCING BUT MY VIN# ISN'T LISTED. THIS IS VERY DANGEROUS, AFRAID TO DRIVE VEHICLE.

STRONG EXHAUST SMELL WHEN YOU START THE CAR AND THEN AGAIN WHEN YOU ACCELERATE TO GET ON TO THE HIGHWAY. INTERMITTENT SMELL AS YOU ARE DRIVING. IT DOESNT MATTER IF YOU ARE SITTING STILL OR ON THE HIGHWAY, YOU WILL INEVITABLY SMELL THE EXHAUST. I HAVE BEEN HAVING HEALTH ISSUES WITH MY HEART THAT WE NOW BELIEVE ARE RELATED TO THE CARBON MONOXIDE FROM THESE FUMES.

WHILE DRIVING AND WHILE JUST STARTING THE VEHICLE, THE POWER STEERING AND TERRAIN MANAGEMENT SYSTEMS DING LOUDLY ON THE LEFT SIDE OF THE DISPLAY WHILE TELLING ME I HAVE AN ERROR. WHILE DRIVING, THE POWER STEERING DID GO OUT BRIEFLY BUT CAME BACK.

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. WHILE ATTEMPTING TO REVERSE FROM THE DRIVEWAY, THE "POWER STEERING ASSIST FAILURE" MESSAGE APPEARED ON THE MESSAGE CENTER. THE CONTACT TURNED OFF THE VEHICLE AND IT RESTARTED NORMALLY. THE CONTACT STATED THAT THE FAILURE BEGAN APPROXIMATELY TWO MONTHS AGO AND WAS BECOMING MORE FREQUENT. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.

STRUT MOUNT BEARING FAILING AFFECTING THE STEERING OF THE CAR.

I LOSE POWER STEERING WHEN I TURN THE CAR ON AND HAVE TO TURN IT OFF AND BACK ON TO REGAIN POWER STEERING. THIS HAS OCCURRED MULTIPLE TIMES THROUGHOUT THE LAST FEW YEARS.

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V435000 (SUSPENSION). WHILE THE CONTACT'S HUSBAND WAS DRIVING 35 MPH, THERE WAS AN ABNORMAL VIBRATION AND THE STEERING WHEEL BECAME STIFF AND INOPERABLE. THE VEHICLE WAS RESTARTED, BUT THE FAILURE RECURRED. IN ADDITION, THE "SERVICE POWER STEERING" AND "SERVICE POWER STEERING ASSIST" MESSAGES WERE DISPLAYED. THE VEHICLE WAS TAKEN TO BARNES-BAKER AUTOMOTIVE (1406 OKLAHOMA AVE, TRENTON, MO, (660) 359-4461) WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPLACED AND THE STEERING UNIT NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 124,000.

I STARTED MY CAR AND TRIED TO BACK UP BUT IT WAS LIKE THE POWER STEERING WAS OUT.I COULDN'T MOVE THE STEERING WHEEL AND A WARNING CAME UP, POWER STEERING ASSIST UNAVAILABLE. I TURNED THE VEHICLE OFF AND IT WORKED. IT HAPPENED TO ME 3 TIMES YESTERDAY AND ON THE 3RD TIME IT TOOK SEVERAL TIMES OF TURNING THE VEHICLE ON AND OFF.

RIGHT FRONT AXLE/CONTROL ARM FAILING (SNAPPED CLEANLY IN 2) 3 TIMES WITHIN 2 YEARS. FIRST TIME MAY HAVE BEEN SUBSEQUENT TO LOW SPEED FRONT END COLLISION. SECOND & THIRD TIMES DRIVING LESS THAN 25 MPH WITH NO COLLISION UNTIL AFTER HEARING THE SNAP & SUBSEQUENT LOSS OF STEERING. SECOND TIME FAILURE OCCURRED WHILE ACCELERATING FROM A FULL STOP & TURNING LEFT ON A CITY STREET.THIRD TIME I'D BEEN DRIVING STRAIGHT APPROXIMATELY HALF A MILE ON A CITY STREET WITH SPEED NO GREATER THAN 25 MPH. LAST TWO REPLACEMENT/REPAIR DONE BY PROGRESSIVE INSURANCE CERTIFIED REPAIR FACILITY.

MY 2011 FORD EXPLORER WAS IN MOTION ON A CITY STREET WHEN THE WATER PUMP IMMEDIATELY FAILED. THIS HAPPENED WITHOUT WARNING. THERE WERE NO CHECK ENGINE LIGHTS OR WARNING SIGNS. MY TEMPERATURE GAUGE SHOT UP AND MY ENGINE SEIZED. THE ENGINE IS UNABLE TO BE TURNED ON AT THIS TIME.

NUMEROUS REPAIRS TO AIRBAG SYSTEM. AIRBAG LIGHT IS ON AND PREVIOUS REPAIRS INCLUDE, SEATBELT TENSIONER, SEVRERAL JUMPERS AROUND THE CONNECTION UNDERNEATH DRIVERS SEAT, AS WELL AS SOME KIND OF PROGRAMMING IN THE COMPUTER SYSTEM. IVE OWNED THE VEHICLE SINCE IT WAS BRAND NEW AND IT HAS BEEN IN DEALER AT LEAST 6 TIMES FOR AIIRBAG ISSUES. PLEASE DO A FULL INSPECTION OF THE AIRBAG SYTEM INCLUDING FAULTY WIRING HARNESS!!!

"2011 FORD EXPLORER CARBON MONOXIDE POISONING CONCERNS RECALL" ACCIDENT OCCURRED ON MAY 14, 2019 AT HOUSTON, TEXAS I SLEPT OFF WHILE DRIVING AND RAN INTO ANOTHER VEHICLE WHO STOPPED AT A STOP LIGHT WAITING FOR THE GREEN LIGHT TO TURN ON. I WAS NOT ABLE TO STOP AT THE STOP LIGHT BECAUSE I SLEPT OFF BECAUSE OF CARBON MONOXIDE POISONING. I HAD NO REASON TO EXPERIENCE SUCH. I WAS ALSO, CONSTANTLY SMELLING FUEL COMING INTO MY 2011 FORD EXPLORER. THE CAR I RAN INTO AND MINE WERE SERIOUSLY DAMAGED. THE POLICE CAME AND WROTE A REPORT ON THE ACCIDENT. ON TWO DIFFERENT MORE OCCASIONS, SAME THINGS HAPPENED TO ME, BUT LUCKILY I DID NOT RUN INTO ANY OTHER CAR OR DAMAGE MY CAR. IT WAS AT THIS JUNCTURE THAT I STARTED TALKING WITH FRIENDS AND FAMILY MEMBERS ABOUT MY REPEATED SAD EXPERIENCE DRIVING MY 2011 FORD EXPLORER AND WAS INFORMED BY ONE OF MY FAMILY MEMBERS THAT THERE WAS A NATIONWIDE RECALL ON FORD EXPLORER BECAUSE OF CARBON MONOXIDE POISONING CONCERNS. I DIRECTLY VERIFIED AND DISCOVERED IT WAS TRUE. I THEN WASTED NOT TIME TO CALL, MAC HAIK FORD MOTOR COMPANY, HOUSTON, TEXAS AND COMPLAINED ABOUT MY EXPERIENCE DRIVING MY 2011 FORD EXPLORER AND QUESTION WHY I WAS NOT ON TIME, OFFICIALLY INFORMED ABOUT THE 2011 FORD EXPLORER CARBON MONOXIDE POISONING CONCERNS RECALL. THEY APOLOGIZED AND ASKED ME TO BRING IN MY VEHICLE TO BE FIXED FREE OF CHARGES. I TOOK MY VEHICLE TO MAC HAIK, WHERE THE FIXED ONLY THE RECALLS AND NOT THE OVER FIVE THOUSAND DOLLARS BODY AND INTERNAL DAMAGES MY VEHICLE SUS

I RECENTLY GOT THE 2011 FORD EXPLORER.I KEEP GETTING THIS ODOR SMELL WHEN I FIRST START THE CAR AND ACCELERATE.IT LASTS FOR 5 MINUTES,THEN IT GOES AWAY. ALSO, I RECENTLY STARTED GETTING THIS VIBRATION THROUGH THE GAS PEDAL ON HIGHWAY SPEEDS.THE CAR WILL SHAKE SOMETIMES.WHEN I BRAKE FROM HIGHWAY SPEEDS,MY CAR SHAKES.I HAVE BROUGHT IT TO FORD TWICE AND THEY CHARGE ME $2000 TO REPLACE PARTS,BUT THE PROBLEM STILL PERSISTED.OTHER GARAGE CANT SEEM TO FIGURE OUT WHATS CAUSING IT.

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT STATED THAT THERE WAS AN ABNORMAL FUEL ODOR COMING FROM THE PASSENGER SIDE. THE CONTACT BECAME NAUSEAS FROM BREATHING IN THE FUMES AND THEIR NOSE BURNED FROM THE INSIDE, WHICH WAS A DISTRACTION TO THE CONTACT'S HEALTH AND CONCENTRATION DURING DRIVING. MEDICAL ATTENTION WAS NOT RECEIVED. THE CONTACT CALLED BOWDITCH FORD OF HAMPTON (11291 JEFFERSON AVE, NEWPORT NEWS, VA 23601, (800) 735-2211) WHERE AN APPOINTMENT WAS SCHEDULED FOR JULY 19, 2019. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 67,480.

MY 2011 FORD EXPLORER POWER STEERING STOPPED WORKING AND WHEN I LOOKED UP THE RECALLS I SAW THERE ARE 6 RECALLS ON THE 2011 FORD EXPLORER. ONE OF THEM IS THE POWER STEERING (14E001000) BUT WHEN I CALLED MY EXPLORER IS NOT PART OF THAT RECALL.

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. WHILE DRIVING IN THE RAIN WITH THE SUN ROOF IN THE CLOSED POSITION, WATER LEAKED FROM THE SUN ROOF INTO THE CABIN OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. COURT ST. FORD (558 WILLIAM LATHAM DR, BOURBONNAIS, IL) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 55,000. *TR*JB

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT STATED THAT THE POWER STEERING SEIZED OCCASIONALLY AND THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED. THE CONTACT WOULD HAVE TO TURN THE VEHICLE OFF AND BACK ON FOR IT TO RESUME NORMAL OPERATION. LAKE KEOWEE FORD (859 BY PASS, #123, SENECA, SC 29678, (864) 888-3600) WAS CONTACTED AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL FOR THE POWER STEERING ASSIST. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 108,000.

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. EVERY TIME THE ACCELERATOR PEDAL WAS DEPRESSED, FUMES ENTERED THE CABIN OF THE VEHICLE. THE VEHICLE WAS TAKEN TO SUMMERVILLE FORD (9700 DORCHESTER RD, SUMMERVILLE, NC 29485) FOR AN EVALUATION AND IT WAS DETERMINED THAT IT WAS PERFORMING ACCORDING TO SPECIFICATIONS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 135,000. *BF *AS

WHEN YOU SHIFT THE VEHICLE IN PARK, THE PARKING SENSOR DOES NOT ALWAYS RECOGNIZE THE SHIFT THUS LEAVING A MESSAGE ON THE DASHBOARD/SCREEN SAYING 'SHIFT TO PARK.' TO CORRECT THE ISSUE YOU HAVE DEPRESS THE SHIFT LEVER OVER AND OVER TO GET IT TO SHIFT IN PARK. THIS IS A KNOWN PROBLEM ON THE BLOGS, AMONGST VARIOUS FORD OWNERS.

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING MALFUNCTIONED AND THE STEERING WHEEL SEIZED IN A POSITION THAT MADE IT DIFFICULT FOR THE CONTACT TO MANEUVER THE VEHICLE. SENTRY FORD (4100 MYSTIC VALLEY PKWY, MEDFORD, MA 02155, (781) 395-6400) WAS CONTACTED AND STATED THAT THERE WERE NO RECALLS FOR THE POWER STEERING; THEREFORE, THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIRS. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 100,000.

RANDOMLY HAS A AWD FAULT WARNING. LOSES TRANS POWER. REQUIRES STOP. SHUT OFF & RESTART. DANGEROUS! HAS HAPPENED OF FREEWAY SEVERAL TIMES. DEALER FOUND NO RECORD SAVED???? JUST HAPPENED AGAIN YESTERDAY!!!

ENGINE DAMAGE DUE TO OVERHEATING. REGULAR AND REQUIRED OIL CHANGES ARE DOCUMENTED AND IMPLEMENTED AS SCHEDULED. NO OTHER ENGINE OR VEHICLE MALFUNCTIONS DURING THE COURSE OF OWNERSHIP, EXCEPT REGULAR OIL CHANGES AND TIRE REPLACEMENT. HOWEVER, ON MAY 15, 2019, VEHICLE SENSOR NOTIFIED OIL CHANGE NEEDED. FIVE DAYS LATER VEHICLE STALLED AT LOCAL MOTEL DUE TO DECREASED POWER, ROCKING MOTION OF CAR AND LUCKILY WE WERE ABLE TO SLOWLY TURN INTO LOCAL HOTEL TO CUT OFF ENGINE AND GET TO SAFETY. AFTER 2 HOURS OF LETTING VEHICLE SET AND COOL DOWN, LOCAL MECHANIC, CHECKED AND SAID WE HAD ENOUGH OIL IN VEHICLE AND NOT SURE WHAT HAPPENED. WAS ABLE TO DRIVE VEHICLE HOME, WITH NO SENSORS ON DASHBOARD ALERTING US TO ANY FURTHER PROBLEMS. THREE DAYS LATER, WITH NO VISIBLE SENSORS FLASHING, CAR BEGAN TO EXHIBIT ROCKING MOTION NOT SPUTTERING MOTION AS I BEGAN TO PULL OUT IN FOUR-WAY INTERSECTION, AND APPROACHING TRAFFIC HEADING MY WAY. THEN SUDDENLY, CAR REGAINED POWER AND WAS ABLE TO CONTINUE TO PROPER LANE AS IF NOTHING WAS WRONG. AFTER TRAVELING ANOTHER 1.6 MILES, CAR JUST STARTING LOSING POWER, CHECK ENGINE, LOW OIL PRESSURE LIGHT, TEMPERATURE LIGHT WARNING ALL APPEARED SUDDENLY. I WAS ABLE TO DRIFT IN MIDDLE LANE IN FRONT OF DEALERSHIP WHERE VEHICLE WAS PURCHASED. I IMMEDIATEDLY TURNED VEHICLE OFF AND WALKED TO DEALERSHIP TO GET HELP IN MOVING VEHICLE OFF THE ROAD. AFTER 3DAYS OF WAITING, DUNCAH DEALERSHIP IN CHRISTIANSBURG, VA, NOTIFED US THAT HEAD GASGET WAS CRACKED AND OVER 7,000 REPAIR BI

WHILE ON THE HIGHWAY AT ABOUT 80 MPH THE GAUGE CLUSTER SCREENS SHOWED A 'POWER STEERING FAULT' AND A 'TRACTION CONTROL FAILURE' ERROR AND IT CAUSED THE STEERING WHEEL TO STIFFEN UP MOVING ONLY ABOUT LESS THAN AN INCH, WE PULLED OVER TO THE SIDE OF THE HIGHWAY AND SHUT OFF THE CAR AND THEN WE TURNED THE CAR BACK ON AND IT STARTED WORKING JUST FINE UNTIL THE SAME EXACT SCENARIO OCCURRED FOR THE SECOND TIME. A FEW DAYS BEFORE THE POWER STEERING ERROR AND TRACTION CONTROL ERROR POPPED UP ON THE GAUGE CLUSTER AT A RED LIGHT, THE STEERING WAS VERY STIFF AND ALLOWED FOR LIMITED MOVEMENT. THE POWER STEERING AND TRACTION CONTROL ERROR OCCURRED TWICE AT STOPLIGHT AND THEY BOTH WENT AWAY BY TURNING ON AND OFF THE CAR. ALL OF THIS HAPPENED AFTER WE SENT THE CAR TO A MECHANIC TO GET THE POWER STEERING MODULE CHECKED AND REPLACED AFTER THE CAR LEFT US STRANDED AS THE POWER STEERING HAD PREVIOUSLY FAILED ENTIRELY ON US. THIS HAS BEEN AN ONGOING ISSUE WITH THIS CAR FOR ABOUT A 5 MONTHS AND IT'S BEEN AN ABSOLUTE HEADACHE!!!!

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. WHILE THE CONTACT'S WIFE WAS DRIVING 35-40 MPH, THE ENGINE BEGAN TO SHUDDER. THE CONTACT'S WIFE DROVE INTO A PARKING LOT AND THE ENGINE SHUT OFF. AN INDEPENDENT MECHANIC ARRIVED AT THE SCENE AND DIAGNOSED THAT COOLANT LEAKED INTO THE ENGINE AND THE ENGINE BLOCK OR HEAD WAS CRACKED. THE CONTACT CALLED WILLOW BROOK (7301 KINGERY HWY, WILLOWBROOK, IL 60527, (630) 986-5000) AND WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 120,000.

THERE WAS A RECALL 14E-001/13S14, THEY RESET MY COMPUTER DID NOT REPLACE THE PART WHICH FINALLY FAILED WHEN I WAS DRIVING MAKING STEERING EXTREMELY DIFFICULT HAD I NOT BEEN FAMILIAR WITH MANUAL STEERING IT COULD HAVE CAUSED A TERRIBLE ACCIDENT. IN ORDER TO FIX THE PROBLEM I HAD TO REPLACE THE PART THAT WAS PART OF THE PROBLEM AND THE RESET ON COMPUTER WHICH WAS THE ONLY THING DONE. THIS IS A DANGEROUS PRACTICE OF QUICK FIX TO OVERRIDE THE SYSTEM TO PROTECT A BOTTOM LINE NOT THE BUYERS OF FORD VEHICLES. HAD THEY REPLACED THE PART INSTEAD OF RESETTING MY COMPUTER THIS WOULD NEVER OF HAPPENED.

MY 2011 FORD EXPLORER HAS ABOUT 140000 MILES. SEVERAL TIMES PRIOR THE POWER STEERING HAS GONE OUT AND HAVE NOT BEEN ABLE TO STEER THE CAR. THIS AS OCCURRED WHILE THE CAR IS NOT MOVING. IT WAS CLEARED BY TURNING OFF THE ENGINE AND RESTARTING THE CAR. SERRAMONTE FORD DEALERSHIP SAYS ARE ERROR CODES FOUND AND THE ESTIMATED COST WILL BE OVER $2,300. THE CAR IS NOT DRIVABLE AND I MA STILL MAKING PAYMENTS ON THIS CAR AS I PURCHASED USED FROM DEALERSHIP ABOUT 2 YRS AGO. THIS IS A VERY DANGEROUS AND LIFE THREATENING WAY TO TREAT THIS PROBLEM. WHY CAN'T FORD TAKE ACCOUNTABILITY OF THIS PPROBLEM SINCE ALL OF THESE COMPLAINTS ARE PILING UP AND NOT LEAVE US TO DIE WITH OUR FAMILIES. SURELY BY NOW THEY MUST HAVE SOME IDEA WHAT THE PROBLEM IS AND HOW TO FIX IT. THE PROBLEM AS RECALL CODE OF 14S06 & 14V-286 AND NOT VERY MANY VIN#'S ARE BEING ADDED TO THIS SAME RECALL. PLEASE FORD! HELP US FROM NOT DIEING IN YOUR VEHICLES. PLEASE! THE AVERAGE AMERICAN CANNOT AFFORD TO REPURCHASE CARS WHEN THEY DEFECTIVE. I AM A SINGLE MOTHER OF 3 CHILDREN AND 2 WITH SPECIAL NEEDS. PLEASE HELP US RESOLVE THIS ISSUE.

"SERVICE POWER STEERING" WARNING LIGHT CAME ON, CODE WAS FOR LEFT STEERING CONTROL MODULE. ONE WEEK LATER, POWER STEERING WAS INTERMITTENT, THEN WENT OUT COMPLETELY. TOOK IN TO FORD DEALERSHIP, CODE FOR SAFETY RECALL 15N01 CAME UP, FORD DEALERSHIP SAYS MY VEHICLE IS COVERED UNDER RECALL BUT FORD MOTOR COMPANY REFUSES TO FIX, STATING "NO HOUSEHOLD LOYALTY", BECAUSE I'VE NOT PURCHASED A FORD BRAND NEW. WHEN CALLING FORD ABOUT THE ISSUE, THEY SAY THEY "WILL STAND BEHIND THE FORD DEALERAHIP IN THEIR DECISION"; YET NOW THAT THE DEALERSHIP IS READY TO FIX AND WAITING FOR THE AUTHORIZATION CODE FROM FMC, FMC WILL NOT STAND BEHIND THE DEALERSHIPS DECISION.

MY 2011 FORD EXPLORER HAS ABOUT 89000 MILES ON IT. TWICE RECENTLY THE POWER STEERING HAS GONE OUT AND IT HAS BEEN IMPOSSIBLE TO STEER THE CAR. BOTH TIMES THIS HAS BEEN WHILE THE CAR IS NOT MOVING. IT WAS CLEARED BY TURNING OFF THE ENGINE AND RESTARTING THE CAR. THE LOCAL FORD DEALERSHIP SAYS THEY CAN NOT FIND ANYTHING WRONG AND NO ERROR CODE WAS FOUND. WE WERE TOLD TO DRIVE THE CAR AND IF IT HAPPENS AGAIN DO NOT SHUT OFF THE ENGINE AND CALL TO HAVE THE CAR TOWED TO THE NEAREST FORD DEALERSHIP. THIS SEEMS LIKE A VERY DANGEROUS AND LIFE THREATENING WAY TO TREAT THIS PROBLEM. WHY CAN'T FORD OWN UP THE PROBLEM SINCE ALL OF THESE COMPLAINTS ARE PILING UP AND NOT LEAVE US CONSUMERS AT SUCH RISK. SURELY BY NOW THEY MUST HAVE SOME IDEA WHAT THE PROBLEM IS AND HOW TO FIX IT.

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, AN ABNORMAL FUME ODOR WAS INSIDE THE VEHICLE. THE ENGINE WARNING LIGHT ILLUMINATED. AN INDEPENDENT MECHANIC DIAGNOSED AND RECOMMENDED TO REPAIR THE EXHAUST SYSTEM. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. A DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 110,000.

SE CUELA AGUA Y BAJA POR LOS CINTURONES DE LA TERCERA FILA, SE LLENA DE AGUA EL COMPARTIMIENTO DONDE VA LA GOMA DE REPUESTO.

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE DECELERATED INDEPENDENTLY WHILE DRIVING ON THE HIGHWAY. CONSUMER STATED VEHICLE STALLED AND COULD NOT TURN THE STEERING WHEEL. THE CONTACT LOST CONTROL AND SWERVED WILDLY, BUT MANAGED TO PULL THE VEHICLE OVER ONTO THE SHOULDER. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO GENE LANGLEY FORD (3500 EASTEND DR, HUMBOLDT, TN 38343, (731) 784-9311) WHERE IT WAS DIAGNOSED THAT A NEW MOTOR NEEDED TO BE INSTALLED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT DID NOT ASSIST BECAUSE THE VEHICLE WAS OUT OF WARRANTY. THE FAILURE MILEAGE WAS 130,575. *BF*JB

THIS VEHICLE WAS IN FOR A RECALL FOR THE ELECTRICAL POWER STEERING. RECALL WAS DONE ON THE VEHICLE IN 2014 NOW IN 2019 AT 150,000 MILES AND AGAIN THE SAME PROBLEM ONLY THIS TIME IT COST ME $1,800 TO GET FIX JUST TO HAVE THE SAME PROBLEM RECUR 3 TIMES. I ALSO GOT INTO AN ACCIDENT. THIS IS MORE THAN A SAFETY ISSUE AND I NOTICE A LOT OF PEOPLE COMPLAINING ABOUT THE SAME THING. WHEN WILL FORD DECIDED TO ADDRESS THIS ISSUE!

WHEN WE TAKE A DRIVE IN OUR FORD EXPLORER- OUR CHILDREN ARE GETTING NAUSEA AND VOMITING. THIS HAS BECOME A CONSTANT PROBLEM-EVEN ON SHORT DRIVES OF 30 MINUTES OR LESS. THEY COMPLAIN OF HEADACHES AS WELL. WE HAVE HAD TO GO TO THE DOCTORS JUST TO GET ANTI NAUSEA MEDICINE HOPING IT WOULD HELP, BUT- IT HASN'T. THERE IS AN EMISSIONS PROBLEM WITH OUR VEHICLE THAT IS CAUSING MAJOR SICKNESS WITH OUR YOUNG CHILDREN- AGES 11, 8, 7 AND 2.

CAR TURNED OFF AS I WAS SLOWING DOWN FOR A TRAFFIC LIGHT. PANEL READ " NO POWER TO ENGINE" OR SOMETHING TO THE EFFECT. WAS NOT ABLE TO TAKE A PHOTO OF PANEL DUE TO I WAS CAUGHT IN TRAFFIC WITH CARS BEHIND ME.

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. AFTER THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V286000 (STEERING) BY BASIL FORD (1540 WALDEN AVE, BUFFALO, NY 14225, (716) 893-1000), THE STEERING SEIZED WHILE DRIVING 20 MPH. THE CONTACT PULLED OVER AND HAD THE VEHICLE TOWED TO WEST HERR FORD (10 CAMPBELL BLVD, GETZVILLE, NY 14068, (716) 688-5464). THE VEHICLE WAS DIAGNOSED, BUT THE RESULTS WERE NOT DISCLOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,000.

EVERY TIME I GO IN THE HIGHWAY AND I GO 60 MILES PER HOUR I START SMELLING THE EXHAUST SMELL INSIDE MY CAR START FEELING KIND OF DIZZY WITH HEADACHES TOOK THE CAR TO THE DEALER CHECK THAT AND IT'S DOING IT AGAIN EXHAUST SMELL COMES INSIDE OF CAR REALLY BAD

WHILE DRIVING AT 20 MPH THE CAR LOST POWER STEARING. THIS MADE THE CAR VERY HARD TO DRIVE AT LOW SPEADS. WAS ABLE TO GET THE CAR TO KARL FLAMMER FORD IN TARPON SPRINGS FL. THE SERVICE ADVISOR TOLD ME TO RESTART THE CAR AND SOMETIMES THE STEERING WILL BE RESET. THAT WORKED BUT NO INDICATION WAS GIVEN TO ME THAT THIS WAS A KNOWN PROBLEM. THIS IS DANGEROUS AND I AM SURE THEY WILL PROPERLY ADDRESS THE SITUATION WHEN SOMEONE DIES.