2002 Ford Explorer complaints

NONE OF THE WINDOWS WILL WORK, THEY WERE OPERATING PROPERLY AND JUST QUIT. THIS VEHICLE IS UNSAFE TO DRIVE, IN AN EMERGENCY, (SUCH AS A CRASH). THE OCCUPANTS OF THE VEHICLE COULD BECOME TRAPPED IN THE VEHICLE BECAUSE THE WINDOWS WOULD NOT OPERATE. IF A FIRE OCCURRED THE RESULTS COULD BE TRAGIC. FORD IS AWARE OF THIS PROBLEM ALONG WITH SEVERAL OTHER PROBLEMS ON THIS VEHICLE. YET THEY CHOOSE NOT TO REPAIR OR REPLACE ANY OF THE KNOWN DEFECTIVE COMPONENTS. MY VEHICLE HAS A LOT OF MILES ON IT, BUT THIS PROBLEM ALONG WITH OTHER PROBLEMS ON THIS VEHICLE HAPPENS ON LOWER MILEAGE VEHICLES ALSO. *TR

THE VEHICLE BEGAN TO SHIFT ODDLY FROM SECOND TO THIRD. THE OVERDRIVE OFF LIGHT BEGAN BLINKING. SHIFTING THEN BEGAN TO BE ROUGH. I PROMPTLY TOOK IT TO MY MECHANIC WHO FOUND IT NECESSARY TO REPLACE THE TRANSMISSION WITH A REBUILT UNIT. SECOND GEAR CASING HAD FAILED. *TR

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE GEAR SHIFTER DETACHED FROM THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 130,000.

ASIDE FROM CONTINUING TRANSMISSION PROBLEMS, THE HATCH OF THIS FORD EXPLORER WAS RECALLED SOME YEARS AGO. HOWEVER, THE AREA BELOW THE WINDOW OF THE HATCH ON MANY EXPLORERS MADE IN OR AROUND 2002, HAS BEGUN TO CRACK AND EXTEND TO THE EDGE OF THE HATCH AREA. WHEN CLOSED, THIS CAN BE A HAZARD THAT LEADS TO FURTHER CRACKING, WHICH CAN FURTHER LEAD TO MORE CRACKING AND THEN BREAKING OF THE AREA. THIS CAN LEND ITSELF TO MATERIAL PROJECTING INTO SOMEONE'S EYE OR PROJECTING INTO A PART OF THE BODY THAT REQUIRES SURGICAL REMOVAL. PLEASE RECALL OR ISSUE A WARNING. FORD HAS BEEN CONTACTED VIA THEIR 1-800 NUMBER AND THIS CONCERN WAS DOCUMENTED. PLEASE RECALL... *TR

FORD HAS INFORMED DEALERS THAT THERE IS A PROBLEMS WITH THE AIR BAGS ON 2002 FORD EXPLORERS. IF YOU MOVE THE SEAT TOO MUCH IT DISCONNECTS WITH THE AIR BAG. ALL FORD DEALERS ARE AWARE OF THE PROBLEM, BUT FORD IS NOT WILLING TO ISSUE RECALL. SERIOUS SAFETY ISSUE THAT SHOULD REQUIRE ACTION. IT WOULD BE A SIMPLE FIX OF THE PRETENSIONER LOCATED UNDER THE SEATS. *TR

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STARTED THE IGNITION AND IMMEDIATELY, THE 4WD HIGH AND 4WD LOW WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT ATTEMPTED TO DEPRESS THE BRAKE PEDAL AND SHIFT INTO THE NEUTRAL GEAR, AS SPECIFIED IN THE OWNER'S MANUAL HOWEVER, THE WARNING INDICATORS FAILED TO DISENGAGE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS AND THE CONTACT WAS WAITING UPON A RESPONSE PERTAINING TO THE MALFUNCTION. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. THE VIN WAS NOT AVAILABLE.

I WAS ON THE HIGHWAY DOING 65 AS POSTED, I STARTED TO FEEL SHAKING FROM THE TIRES AND IT GOT TO THE POINT I COULDN'T CONTROL THE VEHICLE, LUCKY I WAS ABLE TO GET OFF THE SIDE OF THE HIGHWAY AND CALL AAA FOR A TOW, A STATE POLICE OFFICER PULLED BEHIND ME AND SAID LET ME GUESS HUB BEARING. THE POLICE DEPT ALSO HAS THE SAME PROBLEM. THIS IS MY 8TH REPAIR I AM DOING AND NEXT WEEK I AM DOING THE OPPOSITE SIDE. IT IS COSTING ME 600.00 DOLLARS FOR EVERY SIDE I AM DOING. I MADE A COMPLAINT TO FORD COMPANY AND THEY TOLD ME THERE IS NO RECALL. THEN WHY IS MY MECHANIC TELLING ME HE GETS NUMEROUS REPAIR JOBS ON THE SAME VEHICLES. PLUS I SPOKE TO A CO WORKER THAT HAS THE SAME YEAR AND VEHICLE DOING THE SAME THING. WHEN IS SOMETHING GOING TO GET DONE. OR IS THE COMPANY GOING TO WAIT TILL SOMEONE GETS KILLED. BBB AND BLUMINTHAU WAS TOLD ABOUT AND STILL NO RESPONSE FROM NO BODY. *TR

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT NOTICED THAT TWO CRACKS DEVELOPED UNDER THE HATCH. THE CONTACT STATED THAT THE FAILURE WAS CAUSED BY EXTREMELY COLD WEATHER. THE DEALER WAS CONTACTED AND THEY STATED TO THE CONTACT THAT THE FAILURE WAS NOT A SAFETY ISSUE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THEY DID NOT FEEL SAFE DRIVING THE VEHICLE. THE FAILURE MILEAGE WAS 130,000 AND THE CURRENT MILEAGE WAS 170,000.

COMPLETE TRANSMISSION FAILURE. SLIPPING IN-AND-OUT OF GEAR, FAILURE TO SHIFT BETWEEN GEARS, UNABLE TO STAY AT IDLE WITHOUT SHIFTING TO PARK. ALMOST CAUSED A COLLISION WHEN GEAR SLIP OCCURRED IN THE MIDDLE OF A MAJOR INTERSECTION. *TT

I WAS PUTTING MY CAR IN GEAR WHEN THE GEAR SHIFT SNAPPED OFF IN MY HAND. *TT

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 35 MPH, THE OVER-DRIVE WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL AND THE VEHICLE BEGAN TO UNEXPECTEDLY INCREASE ACCELERATION. THE VEHICLE FAILED TO SLOW DOWN EVEN THOUGH THE BRAKE PEDAL WAS ENGAGED SEVERAL TIMES, AS A RESULT THE CONTACT LOSS CONTROL AND CRASHED INTO A TREE. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO A SAFE LOCATION. THE VEHICLE HAD NOT BEEN TOWED OR REPAIRED FOR THE EXTENSIVE FRONT END DAMAGE. THE MANUFACTURER WAS NOTIFIED OF THE UNINTENDED ACCELERATION. THE APPROXIMATE FAILURE MILEAGE WAS 157,000.

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THE SHIFTER HANDLE FRACTURED WHILE ATTEMPTING TO EXIT A PARKING LOT. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 187,000. UPDATED 03/05/12*LJ UPDATED 03/06/12

I AM A SINGLE MOTHER OF 4 DRIVING 55MPH IN HEAVY TRAFFIC ON A 4 LANE HIGHWAY, WITH MY CHILDREN IN THE VEHICLE WHEN THE O/D LIGHT FLASHED A FEW TIMES AND THEN THE TRANSMISSION JUST STOPPED WORKING, AS THOUGH THE VEHICLE WAS IN NEUTRAL I COASTED SAFELY TO A STOP THANK GOD. I TOOK IT TO A FORD SERVICE CENTER AND THEY SAID IT WAS CAUSED BY THE SERVO BOAR????? NEVER HERD OF THIS. IT USED TO BE A SEPERATE LINE THAT COULD BE REPLACED NOW IT IS BUILT INTO THE TRANSMISSION AND THE WHOLE TRANSMISSION HAS TO BE REPLACED. IS WHAT I WAS TOLD TO ME BY THE CERTIFIED FORD SERVICE MAN AND THAT THERE WAS NOT A PROBLEM WITH THE OLD STYLE LINES BUT HE HEARS OF THIS OFTEN WITH THE NEWER TRANSMISSIONS. WAS THIS CHANGED JUST FOR PROFIT BY FORD MOTOR COMPANY? BECAUSE WITH THIS HAPPENING WITHOUT WARNING SOMEONE COULD GET INTO AN ACCIDENT AND BE SERIOUSLY INJURED OR KILLED DEPENDING ON THE SITUATION. I AM VERY UPSET THAT MY FAMILY WAS PUT IN THIS SITUATION BUT WE GOT LUCKY. IF WE WERE ONLY LUCKY ENOUGH TO HAVE THE MONEY TO FIX IT NOW, IT IS $2,400 FOR THE NEW TRANSMISSION AND LABOR. *TT

THE SEAT BELTS ON THE FRONT DRIVERS & PASSENGERS SIDES DO NOT RETRACT . THE SEAT BELTS CONSTANTLY GET CAUGHT IN THE DOOR LOCK ASSEMBLY . THIS ACTUALLY RUINED MY DOOR LOCKS ONCE ALREADY , WHICH I HAD TO REPLACE AT MY EXPENSE . I HAVE READ NUMEROUS ISSUES WITH THE SAME EXACT PROBLEM. *TR

2002 FORD EXPLORER TRANSMISSION I WAS DRIVING DOWN THE ROAD AND THE OVERDRIVE LIGHT STARTED FLASHING AND I NOTICED THE TRANSMISSION STARTED TO SLIP. I DROVE ABOUT 10 MILES MORE TO MAKE IT HOME AND IT COMPLETELY FAILED AND NEEDED TO BE TOWED. I TOOK IT TO A TRANSMISSION SHOP AND THEY SAID IT WAS A COMMON PROBLEM IN 2002 EXPLORERS. OVER $2000 LATER I THOUGHT IT WAS FINALLY FIXED AND NOW NOT EVEN 2 YEARS LATER THE TRANSMISSION WENT AGAIN. THIS TIME IT WAS THE OVERDRIVE. AS A COLLEGE STUDENT I CAN'T AFFORD TO GET IT FIXED AGAIN. THERE DEFINITELY NEEDS TO BE A RECALL ON FORD'S TRANSMISSIONS FOR THAT YEAR. I HAVE BEEN DOING RESEARCH AND THERE IS WAY TOO MANY COMPLAINTS FOR FORD NOT TO DO SOMETHING ABOUT THIS. I WILL NEVER BUY ANOTHER FORD AGAIN. *TR

AT A STOP, BEGAN ACCELERATING TO ENTER HIGHWAY, ACCELERATOR PEDAL BECAME STUCK AND CAR CONTINUED TO ACCELERATE UP TO 90 MPH AT FULL THROTTLE BEFORE I SHUT VEHICLE OFF AND PUT IT IN NEUTRAL. HAS HAPPENED ON SEVERAL OCCASIONS, ALL EXACTLY THE SAME. VEHICLE ACCELERATES AT FULL THROTTLE AND HAS TO BE SHUT OFF BEFORE AN ACCIDENT OCCURS. ONLY WAY TO CORRECT PROBLEM IS TO EXIT VEHICLE AND PUSH GAS PEDAL SEVERAL TIMES; START VEHICLE AND SEE IF ENGINE IS STILL AT FULL THROTTLE.

4X4 MODULE NOW THE TRANSMISSION IS SHIFTING INTO 2 GEAR HARD. *TT

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STARTED THE IGNITION AND THE AIR BAG WARNING INDICATOR CONTINUOUSLY ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

THE TRANSMISSION ON MY 2002 FORD EXPLORER XLT SUDDENLY BEGAN TO REV HIGHER THAN NORMAL. THE OVERDRIVE LIGHT INDICATOR ON THE DASH BEGAN TO FLASH AND 2ND AND 5TH GEAR SEEMED TO HAVE STOPPED WORKING. *TR

I HAVE A 2002 FORD EXPLORER THAT IS IN THE SHOP RIGHT NOW WITH A TORN DOWN ENGINE. I WENT OUT TO START IT ONE MORNING AND IT HAD A HARD START THEN IT STARTED TICKING. COME TO FIND OUT IT THE TIMING CHAIN. FROM WHAT I HAVE READ ONLINE IT IS A VERY COMMON COMPLAINT AND I AM REALLY SURPRISED THAT THIS TRUCK HAS NOT BEEN RECALLED AGAIN FOR THIS PROBLEM. I AM HAVING TO PAY FOR SOMETHING THAT FORD MADE A MISTAKE ON. THE PULLEY ON THE TRUCK IS PLASTIC, AND IT IS FAILING. I ALSO HAVE PROBLEMS WITH MY ELECTRICAL PARTS ON IT. THE LIGHTS INSIDE WILL STAY ON AFTER I TURN IT OFF AND GET OUT AND IF I TURN ON MY REAR DEFROST MY TRUCK DINGS AND SAYS DOOR AJAR..... THIS TRUCK IS AWFUL. *TR

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT UPON SHIFTING INTO REVERSE AND APPLYING THE ACCELERATOR PEDAL, THE PEDAL DEPRESSED TO THE FLOOR AND THE VEHICLE SURGED BACKWARD. THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A TREE. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. BOTH THE DEALER AND MANUFACTURER WERE NOTIFIED AND WERE IN THE PROCESS OF ASSISTING THE CONTACT WITH AN INVESTIGATION. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGES WERE 184,000. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE SHIFTING FROM PARK TO REVERSE, THE GEAR SHIFTER FRACTURED. A LOCAL MECHANIC INSPECTED THE VEHICLE AND LOCATED THE FAILURE AT THE GEAR HOUSING UNIT. THE MECHANIC ADVISED THE CONTACT THAT THE GEAR SHIFTER HOUSING WOULD NEED TO BE REPLACED.THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 143,000.

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE DEALER MADE FOUR ATTEMPTS TO DUPLICATE THE FAILURE BY REPLACING THE DRIVER AND PASSENGER SIDE SEAT BELT PRETENSIONERS HOWEVER, THE FAILURE CONTINUED TO OCCUR. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE CURRENT MILEAGE WAS 165,000 AND THE FAILURE MILEAGE WAS 70,000. THE VIN WAS UNAVAILABLE. UPDATED 01/10/12*LJ

WHILE DRIVING MY CAR TO WORK, I CAME TO A STOP SIGN AT THE END OF MY ROAD, LIKE I DO EVERY MORNING. HOWEVER, ON THIS MORNING, AS I TRIED TO ACCELERATE FROM A COMPLETE STOP, MY CAR BOGGED DOWN WHICH LEFT ME IN THE ROAD FOR SECONDS LONGER THEN WAS SAFE. THERE WAS A CAR SPEEDING AROUND THE CURVE, AND MY CAR WOULD NOT ACCELERATE LIKE IT SHOULD. FINALLY, AND THANK GOD, IT JAMMED INTO GEAR, AND ME AND MY ONE YEAR OLD SON WERE NOT INJURED. ALSO, ON THAT SAME DAY, MY CAR STARTING SKIPPING WHILE IN FIRST GEAR, WHICH ALSO WAS A SAFETY HAZARD BECAUSE IT WAS JERKING SO HARD, IT WAS HARD TO KEEP IN UNDER CONTROL, PLUS IT ALSO SLOWED MY PROGRESSION ACROSS HIGHLY CONGESTED AREAS DOWN, WHICH ALSO PUT MY SAFETY AT RISK. WE TOOK MY CAR TO THE SHOP, AND THE REPAIRMAN STATED THAT MY TRANSMISSION WAS HAVING PROBLEMS WITH FIRST GEAR AND OVERDRIVE. THERE HAD BEEN NO PREVIOUS WARNING OR INDICATORS THAT SOMETHING WAS WRONG WITH MY TRANSMISSION UNTIL THE DAY OF. WE HAD THE FLUID CHECKED AND THE ENGINE CHECKED. NOTHING WAS WRONG THAT WE COULD HAVE PREVENTED. *TR

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT WAS DRIVING 60 MPH WHEN THE REAR PASSENGER SIDE TIRE DETACHED FROM THE VEHICLE. THE CONTACT DISCOVERED THAT THERE WERE THREE LUG NUTS THAT HAD BECOME LOOSE AND CAUSED THE FAILURE. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC TO HAVE THE WHEEL REPLACED. LESS THAN ONE MONTH LATER, THE CONTACT NOTICED THAT THE LUG NUTS HAD BECOME LOOSE AGAIN. THE CONTACT STATED THAT THE LUG NUTS WERE BECOMING LOOSE FROM THE VIBRATION OF THE VEHICLE. THE CONTACT DID NOT TAKE THE VEHICLE TO THE DEALER FOR DIAGNOSTICS OR REPAIRS. THE FAILURE MILEAGE WAS 112,000. THE VIN WAS NOT AVAILABLE.

MY NAME IS[XXX] AND I OWN A 2002 FORD EXPLORER XLT (V6). I HAVE OWNED IT FOR ALMOST A YEAR NOW (WILL BE IN JAN 2012) AND LOVED EVERY MINUTE OF IT UNTIL RECENTLY. ABOUT 4 MONTHS AGO, I HEARD A STRANGE LOUD WHINING NOISE. I IMMEDIATELY TOOK IT TO MY MECHANIC AND FOUND THAT REAR WHEEL BEARING WAS GOING. I WAS ALSO TOLD THAT IF I WOULD HAVE TOOK THE INTERSTATE TO WORK THAT EVENING I COULD HAVE POSSIBLY DIED OR CAUSED SERIOUS INJURIES TO OTHERS ON ROAD. VERY SCARY! MIND YOU THIS BEARING WENT WITH NO WARNING. IMMEDIATELY AFTER I HEARD THE NOISE I TOOK IT IN. WELL THE BEARING GOT FIXED AND I COULDN'T HAVE BEEN HAPPIER. HOWEVER, ABOUT A MONTH AGO I WAS ON THE INTERSTATE WITH MY TWO YEAR OLD DAUGHTER DOING ABOUT 70MPH WHEN MY TRUCK BEGAN TO SHAKE VIOLENTLY. I ASSUMED I WAS IN THE PROCESS OF HAVING A TIRE BLOW-OUT AND BEGAN SLOWLY BREAKING AND LOSING CONTROL OF THE VEHICLE. LUCKILY I MADE IT ONTO THE SHOULDER OF THE INTERSTATE. MY TIRE HOWEVER WAS NOT AS LUCKY. ALL 5 STUDS ON MY RIGHT REAR TIRE SNAPPED CAUSING THE TIRE TO COMPLETELY FLY OFF AND PROCEED DOWN THE ROAD AT A FAST SPEED JUST PASSING THE TURN RAMP AND MISSING SEVERAL OTHER VEHICLES. IN THE PROCESS OF LOSING THE TIRE, IT ALSO CAUSED DAMAGE TO REAR END OF MY SUV. IT LOOKED AS IF THE TIRE GOT CAUGHT AND CAUSED THE REAR TO DENT IN.REPLACED STUDS AND EVERYTHING SEEMED FINE. TODAY (DEC.15TH) NOT EVEN AN ENTIRE MONTH LATER, VEHICLE STARTED SHAKING AGAIN. OH HOW I REMEMBERED THAT SCARY SHAKE. EXAMINED TIRE AND ONCE AGAIN, STUDS SNAP

I AM A MECHNICAL ENGINEER, AND DO A LOT OF MY OWN CAR REPAIRS, WHEN I WAS ADJUSTING THE EMERGENCY BRAKE I NOTICED THAT MY REAR COIL SPRING WAS BROKEN IN 2 PLACES AND RUSTED THROUGH, I WENT ONLINE TO BUY REPLACEMENT SPRINGS AND STRUTS, AND I CAME UPON A WEBSITE WITH OTHERS ALSO WITH THIS ISSUE OF BROKEN SPRINGS ON THIS FORD MODEL. THIS IS A SERIOUS SAFETY ISSUE, A BROKEN SPRING COULD DROP AND PUNCTURE THE TIRE. AT HIGHWAY SPEEDS THIS COULD LEAD TO SERIOUS INJURY AND FATALITIES. THE NHTSA SHOULD HOLD FORD ACCOUNTABLE FOR THIS SERIOUS MANUFACTURING FLAW I AM LEAD TO BELIEVE THAT THE SPRINGS WHERE MANUFACTURED IN CHINA. THE NHTSA SHOULD GET SOME GUTS AND EXPOSE THIS SERIOUS SAFETY ISSUE. AS A PERSONAL NOTE THIS VEHICLE HAS NEVER BEEN OFF-ROAD . *TR

THE REAR HINGES GAVE WAY, AND THE BACK HALF GLASS EXPLODED. *TR

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT WAS DRIVING APPROXIMATELY 5 MPH AND ATTEMPTING A LEFT TURN WHEN THE ENGINE RPMS RACED EXCESSIVELY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THEY ADVISED HER THAT SHE NEEDED TO REPLACE THE TRANSMISSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 54,500.

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE WAS PARKED AND SHE ATTEMPTED TO SHIFT INTO REVERSE, BUT THE GEAR SHIFT LEVER DETACHED FROM THE STEERING COLUMN. THE VEHICLE WAS IN THE PROCESS OF BEING TOWED TO AN INDEPENDENT REPAIR SHOP TO BE REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 141,000.

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THE GEAR SHIFT LEVER FRACTURED WHILE TRYING TO SHIFT FROM PARK. THE VEHICLE WAS NOT INSPECTED BY A DEALER NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND THE CURRENT MILEAGES WERE APPROXIMATELY 135,000.

REAR SPRING CRACKED AT 100,000 MIL TRANSMISSION FAILED AT 120,000 MIL BODY ELECTRICAL NOT SEALED WELL AND KEEPS SHORTING IN DIFFERENT PLACES CRUISE GETS STUBBORN AND SCARED TO USE IT , IM AFRAID OF IT GETTING STUCK IN CRUISE. *TR

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THE GEAR SHIFT FRACTURED WHEN HE ATTEMPTED TO SHIFT INTO REVERSE. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND THE CURRENT MILEAGES WERE 110,000.

HI I HAVE A 2002 FORD EXPLORER THAT I HAVE ONLY HAD FOR 7 MONTHS AND APPROXIMATELY 1 WEEK AGO MY CAR STARTED TO HAVE PROBLEMS SHIFTING GEARS WHILE DRIVING. NOT LONG AFTER THAT MY CHECK ENGINE LIGHT CAME ON AND MY O/D LIGHT CAME ON, SO I TOOK IT TO AUTOZONE TO GET THE CODE READ AND THEY TOLD ME IT WAS A PRESSURE CONTROL SOLENOID B (CODE-P0775). I WENT HOME AND STARTED SEARCHING ON THE INTERNET ABOUT THE CODE AND FOUND WHAT IT WAS AND I ALSO SAW THOUSANDS OF PEOPLE COMPLAINING ABOUT THE SAME PROBLEM. FORD KNOWS ABOUT THIS ISSUE ABOUT THEIR FAULTY TRANSMISSIONS AND THEY REFUSE TO ISSUE ANY RECALLS TO FIX THE PROBLEM. I THINK ITS OUTRAGEOUS THAT WE, THE OWNERS, HAVE TO PAY FOR THIS EXPENSIVE REPAIR WHEN ITS NOT OUR FAULT. I FEEL LIKE SINCE THE TRANSMISSIONS FOR THIS CAR IS FAULTY AND IS KNOWN TO FAIL AT VARIOUS TIMES AND MILES, WHICH ARE TOO LOW FOR A TRANSMISSION TO FAIL, FORD SHOULD BE HELD RESPONSIBLE FOR THIS PROBLEM BECAUSE IT IS DEFINITELY A SAFETY ISSUE BECAUSE THE TRANSMISSION CAN FAIL AT ANYTIME WHICH HAVE CAUSED MANY ACCIDENTS AND WILL CAUSE MORE ACCIDENTS AND DEATHS UNTIL FORD TAKE RESPONSIBILITY FOR THEIR ACTIONS AND RECALL THE TRANSMISSIONS. I HAVE TWO SMALL KIDS THAT ARE IN THE CAR WITH ME ON A DAILY BASIS AND I TRAVEL ON THE HIGHWAYS ALL THE TIME AND THIS IS GOING TO BE VERY DANGEROUS FOR ME TO DO NOW. I DON'T KNOW WHAT TO DO BECAUSE I DON'T HAVE ANY MONEY TO REPAIR OR REPLACE THE TRANSMISSION AND THIS CAR IS THE ONLY CAR THAT WE HAVE FOR TRANSPORTATION. WE ALL NEE

I OWN A 2002 FORD EXPLORER XLS. I HAVE BEEN HAVING TRANSMISSION PROBLEMS FOR A WHILE AND FORD DEALER TOLD ME IT WAS COMMON WITH THE 2002 EXPLORER. I AM NOW AT 100K MILES AND MY TRANSMISSION IS IN NEED OF BEING REBUILT BECAUSE FORD MANUFACTURED A TRANSMISSION THAT WAS TWO SMALL FOR THE 2ND AND 5TH GEARS TO SHIFT IN WHICH CREATED FRICTION AND WEAR ON THE TRANSMISSION. I AM A SINGLE MOTHER WHO STILL OWES MONEY ON THIS VEHICLE AND I CANNOT AFFORD 2000 TO "REBUILD" THIS TRANSMISSION FOR IT TO FAIL ON ME AGAIN LIKE ALL THE REST. I CONTACTED FORD AND OF COURSE THEY TOLD ME THAT THEY COULDN'T HELP ME. MY FATHER BEING A MECHANIC TOLD ME THAT I CANNOT DRIVE THIS VEHICLE BECAUSE THE MOTOR WAS ABOUT TO BLOW DUE TO THE HIGH RPMS THIS TRANSMISSION HAS BEEN PUTTING OUT FOR A WHILE. AFTER DOING RESEARCH I FOUND THIS WEBSITE HTTP://WWW.CARCOMPLAINTS.COM/FORD/EXPLORER/2002/TRANSMISSION/TRANSMISSION_FAILURE.SHTML WHERE OVER 350 PEOPLE ARE HAVING THE SAME ISSUE WITH THE SAME YEAR, MAKE, AND MODEL VEHICLE. I COULD HAVE POTENTIALLY BROKE DOWN IN THE MIDDLE OF THE ROAD WITH MY THREE YEAR OLD IN THE CAR WHERE ANYTHING COULD HAVE HAPPENED. THESE VEHICLES ARE NORMAL BOUGHT FOR FAMILY VEHICLES AND I DO NOT SEE HOW THIS IS NOT ON THE RECALL LIST SINCE IT IS PUTTING MANY FAMILIES IN DANGER. PLEASE LET ME KNOW IF THERE IS ANYTHING I NEED TO DO TO GET A RECALL ACTIVE ON THIS TRANSMISSION. THANK YOU. *TR

THE TRUNK OF MY VEHICLE HAS DEVELOPED A SIZABLE CRACK IN THE REAR PANEL ONLY THROUGH NORMAL USE. I HAVE SEEN THIS ON A NUMBER OF OTHER SIMILAR VEHICLES AND KNOW IT IS NOT ONLY ME WITH THIS PROBLEM. *TR

CPSC# I11A0238A. 2002 FORD EXPLORER. STUDS FOR VEHICLE REAR RIGHT TIRE COMPLETELY SNAP IN HALF. *LN

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT AFTER LOOSING CONTROL OF THE VEHICLE AND CRASHING INTO A POLE, NONE OF THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED AND THE DRIVER SUSTAINED MINOR CONTUSIONS. THE PASSENGER SUFFERED A BROKEN ARM. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 135,000.

TRANSMISSION FAILED. *TR

THIS TRANSMISSION ISN'T DUE FOR IT'S FIRST SERVICE UNTIL 150,000 MILES. WITH NO WAY TO CHECK FLUID LEVELS THERE IS NO WAY FOR THE OWNER TO PREVENT FAILURE. THERE HAS NEVER BEEN ANY INDICATION OF LEAKS ( NO OIL SPOTS ON DRIVEWAY). TRANSMISSION JUST QUIT. *TR

TIMING BELT TENSIONER......MY CAR IS MAKING NOISES AND EVERY MECHANIC I TAKE MY TRUCK TO EITHER TELL ME TO GET A NEW MOTOR OR SELL IT AND NO MECHANIC WANTS TO WORK ON IT BECAUSE ITS SO COMPLICATED... :/ AS A SINGLE MOTHER EITHER OPTION IS NOT AN OPTION....BOTH MY DRIVER AND REAR PASSENGER WINDOW MOTORS BROKE, I ALREADY PUT IN A NEW TRANSMISSION 3 MONTHS AGO...AND NOW THIS.....I TOOK IT TO THE DEALERSHIP ON 11/10/11 AND ITS FUNNY HOW THEY KIND OF LAUGH ABOUT THIS MODEL OF VEHICLE AND GIVE ME THE SAME LOOK THAT OTHER MECHANICS GIVE ME ABOUT HOW THE TENSIONER IS ON THE BACK OF THE VEHICLE AND THEY'D NEED TO TAKE THE ENTIRE ENGINE OUT TO REPAIR IT, AND IF YOU DON'T REPAIR IT THERE IS A CHANCE THAT THE TENSIONER WILL BREAK AND CAUSE THE ENTIRE BACK PART OF THE MOTOR TO BREAK......THIS NEEDS TO BE LOOKED INTO AND RECALLED SINCE THERE ARE SO MANY DRIVERS WITH THE SAME PROBLEM ON THE SAME MODEL. PLEASE HELP..PLEASE REFER TO THE THOUSANDS OF COMPLAINTS AT THE FOLLOWING SITE... HTTP://WWW.CARCOMPLAINTS.COM/FORD/EXPLORER/2002/. *TR

2002 FORD EXPLORER. THROTTLE STUCK WHILE DRIVING. VEHICLE WAS PUT IN NEUTRAL IN ORDER TO STOP ACCELERATION. THIS IS INCREDIBLY DANGEROUS AND COULD HAVE CAUSED SERIOUS INJURY TO US AS WELL AS OTHERS. *LN UPDATED 11/09/11 *BF THE CONSUMER STATED HE REMOVED HIS FOOT FROM THE ACCELERATOR AND APPLIED THE BRAKE. THE RPM'S REVVED TO 4000-5000 AND IT CONTINUED TO MAKE THE VEHICLE ACCELERATE AS HE TRIED TO BRAKE. HE PUT THE VEHICLE IN NEUTRAL TO STOP THE ACCELERATION. THEN ENGINE KEPT THE RPM'S OVER 4000 UNTIL THE IGNITION WAS TURNED OFF. UPDATED 11/10/11 UPDATED 11/17/11 UPDATED 12/08/11

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT SPORADICALLY, THE BRAKE LIGHTS WOULD NOT ILLUMINATE WHEN THE BRAKE WAS DEPRESSED. THE DEALER DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE MANUFACTURER WAS AWARE OF THE FAILURE. NO REPAIRS WERE PERFORMED. THE CURRENT MILEAGE WAS 111,000. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.

I WENT TO PERFORM BRAKE PAD REPLACEMENT AND FOUND PASSENGER SIDE REAR COIL SPRING BROKEN. WHEN I GOT AROUND TO THE DRIVERS SIDE TO NO AVAIL THAT REAR COIL SPRING IS BROKEN AS WELL. *TR

I WAS DRIVING IN TOWN AT APPROXIMATELY 30 MPH WHEN I DROVE OVER A CRACK AND IT FELT LIKE A LARGE POTHOLE. I HEARD A GRINDING NOISE AND PULLED OVER. MY REAR SPRINGS WERE BOTH BROKEN. THE DRIVER SIDE ONE AT THE TOP AND THE PASSENGER SIDE ONE AT THE TOP IN 3 PLACES. WHEN I TURN NOW IT FEELS LIKE MY VEHICLE IS GOING TO ROLL OVER. THIS IS A COMMON PROBLEM AS STATED BY MANY OTHERS ON MANY INTERNET SITES. THIS IS GOING TO CAUSE A SERIOUS IF NOT DEADLY ACCIDENT. FORD NEEDS TO DO A RECALL ON THIS PART AND REPLACE THEM FOR FREE, SINCE THEY WERE THE ONES WHO USED BAD PARTS IN THEIR VEHICLES. THIS IS A MANUFACTURING DEFECT AND SHOULD BE TREATED AS SUCH. *TR

IN MY 2002 FORD EXPLORER, THE CEL CAME ON, ALONG WITH THE O/D OFF LIGHT BLINKING. IT STARTED TO MAKE A WHINING NOISE, AND THE NEXT DAY, THE CAR WOULD NOT SHIFT INTO SECOND GEAR. IT WOULD ONLY STAY IN 1ST GEAR AND WOULD ONLY GO ABOUT 20 MPH. I NOW HAVE TO REPLACE THE TRANSMISSION OR HAVE IT REBUILT. *TR

I HAD MY TRANSMISSION REPLACED IN JUNE 2006 UNDER MY EXTENDED WARRANTY, $4000 (BRAND NEW FORD BUILT TRANSMISSION), MY COST $100. MY EXPLORER HAD 59,900 MILES. I WAS SOMEWHAT SURPRISED! HERE IT IS AGAIN, OCTOBER 2011, AT 109,000 AND THE TRANSMISSION NEEDS TO BE REPLACED AGAIN! NO MORE EXTENDED WARRANTY! A BRAND NEW FORD BUILT TRANSMISSION HAS TO BE REPLACED AFTER 50,000 MILES? I WOULD'VE NEVER THOUGHT IN A MILLION YEARS! I CONTACTED FORD MOTOR COMPANY CUSTOMER SERVICE ON OCT. 28TH, 2011. I WAS TOLD THAT MY WARRANTY HAS EXPIRED AND FORD HAS NO FINANCIAL ASSISTANCE OR WARRANTIES AVAILABLE. I'M A SINGLE PARENT W/A KID IN COLLEGE. I CAN NOT AFFORD TO REPLACE THE TRANSMISSION OR PURCHASE A NEW CAR. I'M BARELY MAKING MY ENDS MEET. FORD MOTOR COMPANY KNOWS THAT THE TRANSMISSION IN 2002 FORD EXPLORER IS DEFECTIVE AND THEY REFUSE TO CONDUCT A RECALL! FORD MOTOR COMPANY IS A MULTI-BILLION DOLLAR CORPORATION TAKING ADVANTAGE OF HARD WORKING CONSUMERS! BUYER BEWARE! I WILL NEVER BUY ANOTHER FORD. YOU COULD NOT GIVE ME ONE FOR FREE! WHAT SHALL I DO...? FORD NEEDS TO BE A SHAME OF THEMSELVES! BUILD FORD TOUGH? LET'S A BIG FAT LIE! *TR

THE TRANSMISSION STARTED TO SLIP IN MAY OF 2011. I HAD THE TRANSMISSION SERVICED AND IT DID NOT CORRECT THE PROBLEM. I AM UNABLE TO CHECK THE TRANSMISSION FLUID AS IT IS A SEALED UNIT NO DIP STICK. WE DROVE THE VEHICLE UNTIL IT NO LONGER MOVES. THE COST TO REPLACE THE TRANSMISSION IS 2800.00 PLUS... THERE WAS NO REASON WHY THIS SHOULD HAVE HAPPENED. *TT

TRANSMISSION (5R55) SOLENOID PACK AND SERVO BOTH WENT OUT AT SAME TIME SERVO IS TERRIBLE DESIGN. THERE SHOULD BE A RECALL FROM FORD ON THESE PROBLEMS ON THIS TRANSMISSION. *TT

REAR COIL SPRINGS BROKE AND HAD TO BE REPLACED FORD WOULD NOT WARRENTY. *TT