2002 Ford Explorer complaints

HEARD A CLUNK NOISE IN THE REAR OF TRUCK...COME TO FIND OUT BOTH REAR STRUT COILS WERE ROTTED OUT AND BROKEN..TRUCKS HAS NEVER PULLED A TRAILER OR BEEN OFF ROAD! *TR

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE TRAVELING 70 MPH THE VEHICLE SPEED SUDDENLY INCREASED UP TO 90 MPH. THE CONTACT STATED THAT THE BRAKE PEDAL WAS VERY STIFF AND FAILED TO STOP THE VEHICLE. AS A RESULT, THE CONTACT HAD TO SHIFT INTO PARK IN ORDER TO GET THE VEHICLE TO STOP. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 175,550.

TRANSMISSION FAILED ON THE HIGHWAY AT 70MPH PULLED OFF EXIT AND CONTINUED ON CITY ROADS TO OUR JOBS PARKING LOT AND IS NO LONGER DRIVE ABLE. *TR

THE SERVICE ENGINE LIGHT CAME ON AND I WAS TOLD THERE MIGHT BE A TRANSMISSION PROBLEM. AFTER THE SERVICE THE LIGHT WAS OFF AND I WAS GOING AGAIN. AT 107,000 MILES THE LIGHT CAME BACK ON AND BACK TO THE SERVICE DEPARTMANT AND THEY SAID THE #5 RING WAS HAVING PROBLEMS I COULD DRIVE IT AND IT WOULD GET WORSE. IT WAS ALSO MENTIONED THIS YEAR EXPLORER HAD MANY TRANSMISSION ISSUES. NOW THEY WANT A MINIMUM OF $3,500 TO FIX THE SUV AND THE TRADE-IN IS ONLY WORTH $3,500 DOLLARS. I NOW HAVE 117,500 MILES ON IT AND IT SHIFTS HARD AND GOES IN REVESERVES SLOWLY. I HAVE TALKED TO FORD TO NO AVAIL AT ALL. THE SAY SORRY BUT WE CAN'T HELP WITH FIXING IT AT ALL. THERE IS NO DISCOUNTED RATE FOR AN ISSUE THAT IS WELL KNOWN ON THE BLOGS. THIS SEEMS TO BE AGAINST THE FACT THAT FORD SAYS THEY HAVE THE BEXT TRUCKS ON THE ROAD IF THEY THINK 117,000 MILES IS ENOUGH TO REPLACE THE TRANSMISSION. I DO NOT UNDERSTAND THE FACT THEY THINK IT IS OKAY TO CHARGE THAT AMOUNT FOR A KNOWN ISSUE ON THE 2002 - 2004 MODEL EXPLORERS. I NEED HELP AS I CAN'T AFFORD TO FIX IT TO TRADE IT IN AND I DON'T SEE PUTTING $3,500 PLUS INTO SOME THING THAT MAY ONLY LAST ONE DAY TO MAYBE A YEAR. *TR

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING IN REVERSE, THE GEAR SHIFT LEVER FAILED. THE CONTACT TRIED TO SHIFT THE VEHICLE IN PARK BUT THE GEAR SHIFT REMAINED STUCK. THE CONTACT STATED THE VEHICLE CONTINUED TO MOVE AND THE EMERGENCY BRAKE WAS USED TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO A MECHANIC FOR INSPECTION WHERE THEY STATED THAT THE ALUMINUM HOUSE THAT CONNECTED THE SHIFT LEVER TO THE STEERING COLUMN FAILED AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED AND HAVE NOT RESPONDED. THE FAILURE MILEAGE WAS 135,000.

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE ATTEMPTING TO SHIFT FROM PARK TO DRIVE, THE GEAR SHIFTER LEVER FRACTURED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DENIED ASSISTANCE WITH THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 64,549.

WHILE TRYING TO FILL THE GAS TANK AT THE FUEL PUMPS, IT TAKES SOMETIMES UP TO 20 MINUTES TO COMPLETELY FILL THE TANK. I CAN ONLY SQUEEZE THE HANDLE ON THE GAS PUMP HOSE LINE SLIGHTLY YET IT KEEPS SHUTTING OFF AS IF THE TANK IS FULL. I KNOW THAT IT TAKES NEARLY 20 GALLONS TO FILL MY TANK YET THE NOZZLE KEEPS SHUTTING OFF EVERY 10 - 12 SECONDS. *TR

REAR COIL SPRINGS ARE RUSTED AND CRACKING, PIECE FELL OFF. IT APPEARS THAT INADEQUATE OR DEFICIENT METAL WAS USED. MECHANIC SAYS VERY RARE FOR COIL SPRINGS TO RUST LIKE THIS, SPRINGS LOOK AS THOUGH THEY HAVE BEEN IN A JUNK YARD FOR 30 YEARS.THIS VEHICLE IS A FAMILY CAR, NOT USED FOR OFF-ROADING AND KEPT IN A GARAGE. ACCORDING TO MY RESEARCH MANY OTHER OWNERS HAVE HAD THE SAME ISSUE, SOME HAVE EVEN HAD THE PIECES PUNCTURE TIRES CAUSING A BLOWOUT WHILE DRIVING. I CAN ONLY ASSUME THAT FORD IS NOT CONCERNED WITH CONSUMER SAFETY, BUT ONLY WITH THEIR OWN PROFITS AND ARE WAITING FOR PEOPLE TO DIE BEFORE TAKING RESPONSIBILITY. THIS IS JUST ONE OF MANY ISSUES WITH THIS MODEL AND FORD NEEDS TO STEP UP. *TR

WHEN ACCELERATING ON A START, CAR DOESN'T SHIFT INTO 2ND AND 3RD GEAR....UNLESS THERE IS A PUSH OR JUMP INTO IT. *TR

FORD DEALERSHIP AND LOCAL MECHANIC HAVE WITNESSED DOZEN OF CASES WITH FORD IN WHICH THE VEHICLE IS VIBRATING AT HIGHER SPEEDS. WE HAVE TRIED REPLACING TIRES, BALANCING, AND WHEEL ALIGNMENTS. I HAVE READ HUNDREDS, IF NOT THOUSANDS OF PEOPLE COMPLAINING ABOUT THIS ISSUE ONLINE, BUT FORD HAS DONE NOTHING TO EDUCATE THEIR STAFF OR PUBLIC ABOUT THIS ISSUE. MOST COMMON IDENTIFIED ISSUE HAS BEEN THE REAR DIFFERENTIALS, BUT THOSE WHO HAVE HAD THEM REPLACED HAS HAD THE VIBRATION COME BACK AFTER TIME. *TR

I HAVE A 2002 FORD EXPLORER AND THE OVER DRIVE LIGHT STARTED FLASHING AND THE CHECK ENGINE LIGHT IS ON AND THE TRANSMISSION STARTED SLIPPING FROM 2-3 GEAR AND I FOUND OUT WITH MY 2YR AND 3YR KIDS IN THE CAR IF I NEED TO PULL OUT ON TO A HIGHWAY WITH CARS COMING THE SUV DON'T WANT TO DO SO AND WILL REV UP AND MIGHT SLAM INTO GEAR WHEN YOU LET OFF THE GAS. I LOVE MY EXPLORER GREAT FAMILY CAR BUT WITH THIS PROBLEM I WILL NOT HAVE MY KIDS IN IT AT ALL. AND NOT KNOWING IF IT WILL MAKE IT OR NOT. FORD DO SOMETHING ABOUT THIS. IM NOT THE ONLY ONE. *TR

TL* THE CONTACT OWNS 2002 FORD EXPLORER. THE CONTACT WAS ATTEMPTING TO PARK AND HAPHAZARDLY DEPRESSED THE ACCELERATOR PEDAL AS OPPOSED TO THE BRAKE PEDAL. THE VEHICLE ACCELERATED RAPIDLY, CAUSING THE CONTACT TO CRASH INTO A BUILDING. THE AIR BAGS DID NOT DEPLOY AND THE CONTACT SUSTAINED INJURIES AS A RESULT. A POLICE REPORT WAS NOT AVAILABLE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND WAS NOT INSPECTED FOR THE AIR BAG FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGE WAS 56,705.

WHILE DRIVING CAR WOULD NOT SHIFT PASSED 3RD GEAR. I HAD TO PULL OVER ON A BUSY HIGHWAY BECAUSE I WAS AFRAID THE ENGINE WOULD EXPLODE. I LATER FOUND OUT, AFTER RESEARCHING, THAT THE RISK OF IT SHIFTING INTO REVERSE IS A COMMON PROBLEM WITH THE PO745 ERROR CODE IN 2002 EXPLORERS. *TR

FORD IS A GREAT COMPANY. I LOVE THEIR F-350, MUSTANGS, AND VANS. BUT THE MAIN PROBLEM IS THE 2002 FORD EXPLORER TRANSMISSION. I HAVE SEEN AND RESEARCHED THOUSANDS OF COMPLAINTS THE CITIZENS HAVE SENT TO FORD AND THROUGH YOURSELVES. AND YET TO NOW PREVAIL? WHAT RIGHT DOES A PERSON HAVE TO CREATE A VEHICLE AND NOT OWN UP TO ITS COMPLICATION. NOW I'M NOT SAYING THEIR ARE PERFECT CARS BUT A FORD EXPLORER HAS THEM. NOW I CAN SEND YOU A LIST OF WHAT I WANT. BUT I'M NOT GOING TO RANT LIKE SOME 5 YEAR OLD IN A CANDY STORE. BUT CHANGE NEEDS TO HAPPEN. HUNDREDS OF THESE INNOCENT PEOPLE WHO GO THROUGH OUT THEIR DAY DRIVING THIS VEHICLE NEED A BREAK. ACTUALLY THEY NEED A FIX. A "SHIFT"INTO THE RIGHT DIRECTION. AND HUNDREDS MORE ARE FILING LAWSUIT AGAINST EVERYONE THEY CAN ABOUT IT. YOUR CANT TRADE THIS CAR BECAUSE OF THE PROBLEM AND WHO HAS THE MONEY TO DISH OUT ALMOST OVER $3,000 FOR A HEADACHE THAT COULD HAVE BEEN PREVENTED FROM THE START. ALL I NEED IF YOU. YES YOU IS TO SEND THIS MESSAGE TO ANYBODY. OR EVERYBODY AND HELP PUSH FOR A NEW TOMORROW A SUNNY DAY. A FIXED PROBLEM. BUT I AM FILING A LAWSUIT FOR EVERYTHING THEIR WORTH. OR AT LEAST A NEW TRANSMISSION FOR ALL EXPLORER OWNERS. REGARDLESS OF THE YEAR OR SUB MODEL. *TR

THIS IS AN UPDATE TO COMPLAINT NO. 10459987. AFTER LOOKING AT THE CAR RECORDS, WE DISCOVERED THAT DURING A SERVICE OF MY TRANSMISSION, FORD FACTORY REQUIRED THE DEALERSHIP TO CUT THE METAL TRANSMISSION LINE AND INSTALLED A RUBBER LINE WITH A FILTER. IF THEY DID NOT INSTALL THE FILTER, THEN THE WARRANTY WOULD HAVE BEEN VOID. AFTER INSTALLING, NO ONE EVER INSPECTED OR REPLACED THE LINE OR FILTER. IT WAS SIMPLY FORGOTTEN. 75,000 MILES LATER THE RUBBER LINE WAS RESTING ON THE EXHAUST, WHICH BURNED A HOLE AND CAUSED TRANSMISSION FLUID TO LEAK AND SPRAY ONTO THE CATALYTIC CONVERTER AND CAUGHT FIRE. WE WERE LUCKY IN THAT WE SAW THE SMOKE EARLY AND NO ONE WAS INJURED. I AM CONCERNED THERE ARE MORE CARS OUT THERE WITH THIS RETRO-FIT FILTER ON THE TRANSMISSION THAT NO ONE IS INSPECTING OR MAINTAINING BECAUSE IT IS NOT ON AN OFFICIAL MAINTENANCE SCHEDULE. *TT

I WAS BACKING UP IN A COSTCO PARKING LOT AND THE STEERING COLUMN WHERE YOU SHIFT GEARS BROKE IN HALF. THERE WAS NO WAY TO DRIVE OR SHIFT THE CAR. THE CAR WAS IN NEUTRAL AND THERE WERE PEDESTRIANS IN FRONT OF ME AND CARS BEHIND ME. I YELLED FOR EVERYONE TO STAY CLEAR, HAD A FEW MEN HELP PUSH ME BACK TO A PARKING BIN AND PULLED THE EMERGENCY BREAK. THE ENGINE WOULD NOT SHUT OFF, I HAD TO HAVE CAR TOWED TO MY HOUSE. I CHECKED ON LINE AND THIS HAS HAPPENED TO OVER 1,000 FORD 2002 OWNERS. IT IS DUE TO A FAULTY MANUFACTURER PART IN THE COLUMN SHIFT, A METAL PIECE THAT BROKE OFF. *TT

I JUST HAD MY CAR SERVICED FOR A RECALL AT CHEROKEE FORD IN WOODSTOCK GA. JUST 3 DAYS LATER, MY VEHICLE STOPPED WORKING IN THE MIDDLE OF A VERY BUSY STREET AND I WAS UNABLE TO RESTART IT. I WAS VERY LUCKY NOT TO BE HIT. IT WOULD HAVE BEEN TRAGIC. *JS

I BOUGHT MY 2002 FORD EXPLORER XLT AND WITHIN 1 WEEK THE TRANSMISSION HAD GONE OUT....HAVE HAD IT REPAIRED AND STILL NO GOOD. *JB

FORDS TAILLIGHT/STOP SWITCH ILLUMINATES THE BRAKE LIGHTS, IS USED TO DISENGAGE THE CRUISE CONTROL AND IS USED TO ENABLE THE OPERATOR TO BE ABLE TO PUT THE VEHICLE INTO GEAR ONCE THE BRAKE PEDAL IS DEPRESSED. ROUGHLY A YEAR AGO I HAD SOME INTERMITTENT ISSUES WITH TRYING TO DISENGAGE THE CRUISE WHEN USING THE BRAKES PLUS I HAD TROUBLE TAKING THE VEHICLE OUT OF PARK WITHOUT HAVING TO STEP ON THE BRAKE MULTIPLE TIMES. LASTLY HAVING A FRIEND FOLLOW ME HOME I WAS TOLD MY BRAKES LIGHTS DID NOT ALWAYS ILLUMINATE WHEN I WAS SLOWING DOWN OR AT A COMPLETE STOP! GOING BACK TO MY LOCAL FORD DEALER I BOUGHT A REPLACEMENT SWITCH THAT HAD INSTRUCTIONS TO CUT THE OE'S PLUG OFF OF THEIR HARNESS AND TO HARD WIRE THE NEW SWITCH IN IT'S PLACE AS FORD HAD EXPERIENCED SOME "ISSUES" WITH THOSE ORIGINAL COMPONENTS. JUST 13 MO'S LATER I HAD THE SAME PROBLEM BUT THIS TIME IT FAILED COMPLETELY SO THE VEHICLE WAS LOCKED IN PARK IN MY DRIVEWAY. HAVING SEEN RECALLS ON SEVERAL OTHER FORD AND MERCURY PRODUCTS FOR A SIMILAR PROBLEM AND EXPECTED FORD TO GIVE ME A FREE REPLACEMENT. HOWEVER, AFTER ENTERING MY VIN # THEY SAID THERE WERE NO RECALLS BUT THEY WOULD REDUCE THEIR NORMAL PRICE FROM $93.44 TO $76.00 AS THEIR COMPENSATION. CONTACTING MY LOCAL NAPA SUPPLIER I BOUGHT ANOTHER SWITCH FROM THEM FOR JUST $44.49 WHICH RESOLVED MY PROBLEM FOR EVEN LESS MONEY. I RETURNED TO THE DEALER TO REPORT MY FINDING AND STRONGLY SUGGESTED THAT THEY CONTACT THEIR FORD REP. AS I BELIEVE THIS BRAKE SWITCH ISSUE IS A BIGGER PRO

I WAS DRIVING ON THE FREEWAY WHEN I LOOKED BACK IN MY REAR VIEW MIRROR AND NOTICED SMOKE BILLOWING OUT THE BACK OF MY CAR. I PULLED OVER. MY HUSBAND GOT OUT OF THE CAR AND LOOKED UNDER THE FRONT. I SMELLED FIRE AND HE SAID IT'S ON FIRE. MY HUSBAND SAW A LIQUID DRIPPING FROM THE CAR THAT WAS CLEARLY ON FIRE. I TURNED THE CAR OFF. WE IMMEDIATELY GOT OURSELVES AND OUR 2 YOUNG CHILDREN, AGES 7 AND 5, OUT OF THE CAR. THE FIRE STOPPED ONCE THE CAR WAS OFF. FORTUNATELY, NO ONE WAS INJURED. I WAS TOLD BY THE TOW TRUCK OPERATOR AND THE MECHANIC THAT FIXED THE CAR THAT A TRANSMISSION HOSE WAS SITTING ON THE EXHAUST PIPE, CAUSING A LEAK IN THE HOSE AND THE RESULTING FIRE. I AM ALSO CONCERNED THAT MY CAR MAY BE SUBJECTED TO A RECALL REGARDING A FAULTY CRUISE CONTROL AFTER READING ON THE INTERNET. *TR

AS I WAS DRIVING HOME FROM WORK MY FUEL GAUGE WENT FROM FULL TO EMPTY AND THE CHECK GAUGE LIGHT CAME ON THEN THE VEHICLE DIED AND I LOST POWER STEERING AND THE POWER BRAKES. *JS

THE O/D LIGHT FLICKERS ON AND OFF AND THERE APPEARS TO BE NO THIRD GEAR, ACCORDING TO THREE MECHANICAL TRANSMISSION INSPECTIONS. RESEARCHING WEBSITES INDICATES THAT THIS IS A KNOWN PREVALENT PROBLEM FOR THIS VEHICLE. NEED TO KNOW: 1. WAS THERE A RECALL? 2. WHAT, IF ANYTHING, FORD IS WILLING TO DO TO FIX OR COMPENSATE FOR THE CONSIDERABLE EXPENSE INVOLVED TO REPAIR THIS OBVIOUS DEFECT. *TR

FUEL GAUGE OFF - DID NOT WANT TO START - DEALER FIXED UNDER WARRANTY , CHANGED FUEL PUMP 20 DAYS LATER TOOK BACK AGAIN , STILL HAD TROUBLE START , BAD FUEL READING - CHANGED PUMP AGAIN, TOOK BACK 45 DAYS LATER , FUEL GAUGE NOT WORKING - 3 DAYS LATER , FOUND BAD FUEL SENDER CARD [BOARD] ORDERING NEW BOARD AS I WRITE THIS. COMMON PROBLEM WITH THESE EXPLORER GAUGES SODIUM BUILDUP ON UNIT DUE TO THE CRAP 10% ETHANOL ADDED . ALL BEING FIXED UNDER WARRANTY , THANK GOD! MY DAUGHTERS 2005 EXPLORER STARTING TO HAVE FUEL GAUGE PROBLEMS ALSO 69,000 MILES. *TR

WENT TO BACK OUT CARPORT, WHEN GAS PEDAL WAS PUSH IT WENT TO FLOOR AND STUCK !, AUTO TRAVELED OUT DRIVE WAY CIRCLED A FIELD COME BACK AND HIT TREE, AFTER TRAVELING APPROX 1500 FT MORE OR LESS, KNOCKED UNCONSCIOUS, BROKE DENTURES, NECK AND BACK INJURIES , CONCUSSION , TOTAL THE AUTO A 2002 FORD EXPLORER ... *TR

TRANSMISSION FAILURE - STUPID DESIGN DOESN'T ALLOW YOU TO CHECK FLUID LEVEL, LEAK AT TRANSFER CASE SEAL SEEMS TO HAVE CAUSED LOSS OF FLUID AND CANNOT BE ADDED WITHOUT SOME SPECIAL PUMP TO FILL TRANSMISSION BACK UP BECAUSE IT'S A SEALED UNIT. DESIGNED SO ONLY FORD DEALERS CAN DO SERVICE AND THEN IT JUST GOES OUT AND YOU'RE DRIVING 65 MPH DOWN THE MOUNTAIN AND UNABLE TO CONTROL SPEED. FORD NEEDS TO RECALL THESE PIECE OF CRAP TRANSMISSIONS YET WON'T EVEN ACKNOWLEDGE THERE'S A PROBLEM ALTHOUGH EVERY DEALER & TRANNY MECHANIC KNOWS OF THE ISSUES. *JS

DOOR AJAR LIGHT AND BEEPING SENSOR IS ALWAYS GOING OFF, CAUSING THE DOORS TO UNLOCK WHILE DRIVING AND ALSO CAUSING THE INSIDE DOME LIGHT TO TURN ON AND OFF. MUST DRIVE AT NIGHT WITHOUT INSTRUMENT LIGHTS, INCLUDING SPEEDOMETER, AS DOME LIGHT STAYS ON. *JS

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THE GEAR SHIFT DETACHED WHILE SHIFTING GEARS FROM THE PARK TO DRIVE. THE VEHICLE WAS TOWED TO THE DEALER AND THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 121,000.

VEHICLE TRANSMISSION HAS SUDDENLY QUIT AT ONLY 120,000 MILES. BECAUSE OF A CODE P0775 "PRESSURE CONTROL SOLENOID". SHOPPED THE FIX (WHICH ALL REPAIR SHOPS SAY IS VERY COMMON ON EARLY 2000 FORD'S) AND IT WILL NEED A $2500 REBUILD. DID SOME ONLINE RESEARCH AND FOUND MORE COMPLAINTS ON THIS THAN I CAN ACCOUNT FOR. I CONTACTED FORD CUSTOMER SUPPORT LINE AND WAS TRANSFERRED TO MY LOCAL DEALER. LOCAL DEALER SAID I FALL OUTSIDE OF ANY CUSTOMER APPRECIATION PROGRAMS AND THERE IS NOTHING THEY CAN DO THAN FIX IT FOR ME FOR $3200. WITH THE AMOUNT OF COMPLAINTS ON THIS ISSUE ALONG WITH THE CRACKED TAILGATE THAT I SEE ON ALL FORD EXPLORERS I DRIVE BY, THERE SHOULD BE SOME SORT OF FORCED RECALL. *JS

ABOUT A YEAR AFTER I PURCHASED MY EXPLORER LTD, THE REAR LOGO PANEL STARTED COMING LOOSE. I USED SPECIAL ADHESIVE TO ATTACH IT, BUT IT JUST WOULDN'T STICK. I TRIED PULLING IT OFF, BUT IT WOULDN'T BUDGE ON THE OTHER SIDE, SO I TRIED A DIFFERENT ADHESIVE. IT STUCK FOR A WHILE, BUT AS I WAS GOING DOWN A BUSY STREET, IT FLEW OFF ALMOST HITTING THE CAR BEHIND ME. THIS VERY EASILY COULD HAVE CAUSED AN ACCIDENT AND SERIOUS INJURY. *JS

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT WAS DRIVING 10 MPH WHEN THE VEHICLE FAILED TO SHIFT GEARS PROPERLY. THE OVER DRIVE WARNING LIGHT ILLUMINATED DURING THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE FIRST AND SECOND GEARS OF THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 120,000.

O/D OFF LIGHT FLASHING AND SERVICE ENGINE LIGHT ON CONSTANT. TRANSMISSION HAS A HARD TIME SHIFTING FROM FIRST TO SECOND GEAR. IT HAD APPROXIMATELY 140,000 MILES WHEN IT FIRST HAPPENED. I AM NOT THE ORIGINAL OWNER SO I AM UNSURE IF THIS HAS HAPPENED BEFORE. *TR

OUT TRANSMISSION ISN'T OUT YET, IT'S ON ITS WAY OUT. WHEN ACCELERATING IT STOPS AT 25-35 MPH AND THE RPM REV UP TO THE RED LIMIT IF YOU DON'T TAKE YOUR FOOT OFF THE GAS AND IT WONT SWITCH GEARS FOR A MINUTE OR SO. SOMETIMES YOU HEAR A LOUD DROPPING SOUND AND THE ENTIRE CAR JERKS WHEN IT SWITCHES GEARS. THIS FIRST HAPPENED WHEN SPEEDING UP ON A BUSY MAIN ROAD NEAR DETROIT, ALMOST CAUSING US TO BE REAR ENDED. WE TOOK IT TO A TRANSMISSION GARAGE AND WERE INFORMED IT WOULD BE $2,000 OR THERE ABOUTS TO FIX. HAD THE OTHER DRIVER NOT BEEN PAYING ATTENTION OR HAD THIS HAPPENED ON A HIGHWAY MYSELF, MY FIANCE, OUR FOUR CHILDREN WOULD HAVE BEEN SERIOUSLY INJURED OR WORSE. APPARENTLY THE TRANSMISSION IS A RECURRING PROBLEM WITH THIS MODEL OF VEHICLE AND THE MANUFACTURER SHOULD BE MADE RESPONSIBLE FOR THIS BLATANTLY DANGEROUS DEFECT. *TR

I HAVE A 2002 FORD EXPLORER EB AND THIS CAR IS A PIECE OF CRAP AFTER I BOUGHT THE CAR THE TRANNY IS SLIPPING LIKE CRAZY AND ITS HARD TO CHANGE FROM PARK TO DRIVE. I HAVE LOOKED IT UP AND THERE ARE MANY PEOPLE WITH THE SAME ISSUE AND IT IS A CLOSED TRANNY SO I CANT EVEN CHECK THE FLUID IN IT BUT FORD IS NOT DOING ANYTHING ABOUT THE ISSUE I WILL NEVER OWN A FORD AGAIN. *TR

BEEN JERKY AND JUMPING FOR 2 YEARS BUT TODAY THE TRANSMISSION WOULD NOT UPSHIFT WHEN STARTING OUT OR DOWN-SHIFT WHEN SLOWING DOWN. THE ENGINE WENT TO HIGH RPM WITH LITTLE OR NO FORWARD PROGRESS.ALL THIS WAS PRECEDED BY THE OVER-DRIVE LIGHT FLASHING ON AND OFF FOLLOWED NEXT BY THE CHECK TRANSMISSION LIGHT. NEXT THE CHECK ENGINE LIGHT CAME ON. THE FORUMS ON THIS VEHICLE WILL TELL YOU THAT THIS 6 SPEED AUTOMATIC TRANSMISSION ON THE V-8 ENGINES ARE JUST JUNK. WAY TO MANY COMPLAINTS. WILL FORD FIX THIS ON AN OUT OF WARRANTY VEHICLE? AFTER PULLING. *JS

THE TRANSMISSION IS HAVING TROUBLE SHIFTING FROM 2ND TO 3RD, ENGINE LIGHT AND O/D OFF LIGHTS ARE ON. LOCAL MECHANIC SAYS THAT THE INTERMEDIATE BAND ON THE TRANSMISSION IS BROKEN. THIS IS A SEALED UNIT WITH NO WAY TO SERVICE WITHOUT A REBUILD.

TL* THE CONTACT OWNED A 2002 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE WAS PARKED AT AN INDEPENDENT REPAIR SHOP WHEN IT CAUGHT ON FIRE. THE VEHICLE WAS DESTROYED. THE CONTACT WAS INFORMED THAT THE FIRE ORIGINATED DUE TO A WIRE UNDER THE DASHBOARD. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 160,000.

MY WIFE STARTED OUR EXPLORER AND TRIED TO PUT THE VEHICLE IN REVERSE AND THE GEAR SHIFT HANDLE SNAPPED OFF IN HER HAND. ONLY TO FIND OUT THAT THIS PROBLEM HAS HAPPENED TO MANY OTHER FORD OWNERS! UNBELIEVABLE! SO NOW I HAVE TO HAVE MY VEHICLE TOWED TO A REPAIR SHOP TO HAVE THIS "FORD PROBLEM" FIXED! AND ALSO SHELL OUT OVER $1000 DOLLARS JUST SO I CAN GET MY EXPLORER BACK ON THE ROAD!!! AND WHEN I CALLED THE LOCAL FORD GARAGE TO ASK ABOUT THIS DEFECT, THEY ACTED AS IF THIS PROBLEM HAS NEVER HAPPENED BEFORE! BS! *TR

THE TRANSMISSION IS JUNK. FORD KNOWS THIS. REBUILDING OR REPLACING THE TRANSMISSION IS INEVITABLE...AND NOT JUST ONCE, BECAUSE THERE ARE KNOWN DESIGN AND MANUFACTURING ISSUES THAT WILL ONLY CAUSE THE FAILURES TO REPEAT THEMSELVES. UNLESS THESE FAILURES ARE DEALT WITH, THERE ARE MANY PEOPLE ON THE ROADS WHO ARE AT THE MERCY OF LUCK THAT THE CAR THEY ARE DRIVING OR THE CARS THAT OTHERS ARE DRIVING NEAR THEM WONT STOP DEAD, STOPPING THEM DEAD. HOW IS THIS KNOWN PROBLEM NOT A PUBLIC SAFETY ISSUE? HAVE YOU COUNTED THE NUMBER OF FORD EXPLORERS ON THE ROAD?? ITS SCARY. *TR

THE PROBLEM IS A SUDDEN CRACKING OF THE INTAKE MANIFOLD CAUSING SLOW COOLANT LOSS. WHEN THE INTAKE FAILS THE ENGINE COOLANT POURS OUT AND THE ENGINE QUICKLY OVERHEATS. *TR

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE TRAVELING 25 MPH, THE PASSENGER ATTEMPTED TO SECURE THEIR SEATBELT WHEN THE DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED ERRONEOUSLY AND WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS TOLD THAT THE AIR BAGS WERE NO LONGER COVERED UNDER WARRANTY AND PROVIDED NO ASSISTANCE.THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 00V179000(AIR BAGS:SIDE WINDOW) BUT WAS ADVISED BY THE MANUFACTURER THAT THE RECALL WAS IRRELEVANT TO THE 2002 MODEL YEAR EXPLORER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 144,000.

DUE TO A DEFECT, WE HAD TO HAVE THE TRANSMISSION REPLACED (THANK GOD IT WAS STILL UNDER WARRANTY)...THEN HAD TO HAVE THE DOOR AJAR SENSOR FIXED BECAUSE ALARM KEPT GOING OFF FOR NO REASON. ABOUT TWO YEARS AGO WE WERE ABUT TO GO OUT OF TOWN FOR THANKSGIVING. I STOP AT A RED LIGHT, AND THEN WE TRY TO PULL OFF WHEN THE LIGHT CHANGES AND HEAR THE LOUDEST POPPING NOISES...WE'RE WONDERING HOW IN THE WORLD DID THE SPARK PLUG POP OUT WITH SO MUCH FORCE THAT IT ALSO RIPS THE IGNITION COIL...(FAST FORWARD TO 1YR LATER, SAME THING HAPPENS WHILE LEAVING HOME TO GO TO WORK). ONCE AGAIN, ON MARCH 12, WHILE ON MY WAY TO WORK, SITTING AT A TRAFFIC LIGHT. LIGHT TURNS GREEN...I START TO PULL OFF AND BEGIN HEARING A POPPING NOISE...WTH...NOT AGAIN!!! (THIS IS THE THIRD TIME THIS HAS HAPPENED IN 2 YEARS). COME ON FORD...FIX THE LEMONS!!!! *TR

2002 FORD EXPLORER TRANSMISSION DIED FOR THE SECOND TIME AFTER I HAD THE DEALERSHIP REPLACE IT, 75,000 MILES AGO. I AM NOW SITTING AT 156000 AND IT IS DOING THE SAME THINGS AGAIN. THIS GIVES ME SUCH A BAD TASTE TOWARD FORD, AND I HAVE BEEN A DIE HARD FORD GUY. *TR

REAR PASSENGER WHEEL STARTED SHAKING. STOPPED AND REMOVED WHEEL COVER AND FOUND THREE WHEEL STUDS SHEARED OFF. HAD TO HAVE VEHICLE TOWED TO TIRE STORE. REPLACED WHEEL, HUB AND ALL STUDS. *TR

I NOTICED ONE DAY THAT MY GAS GAUGE SHOWED EMPTY WHEN I KNEW I HAD GAS, THE NEXT TIME I STARTED THE ENGINE MY GAS GAUGE WORKED. FROM THAT DAY IT WORKS SOMETIMES AND SOMETIMES IT DOESN'T. I AM AFRAID THAT IT WILL GIVE OUT COMPLETELY ONE DAY AND CAN'T AFFORD TO FIX IT. I HAVE READ MANY COMPLAINTS ABOUT THIS PROBLEM AND WONDER WHY THERE IS NOT A RECALL AS I FEEL FORD SHOULD TAKE RESPONSIBILITY HERE AS IT IS CLEARLY A DEFECT. *TR

WHEN CLOSING THE REAR HATCH GLASS, THE GLASS EXPLODED. CAR WAS PARKED INSIDE OUR GARAGE ATTACHED TO OUR HOUSE. WE WERE UNLOADING PACKAGES AND WHEN WE WERE DONE WE REACHED UP AND PULLED THE WINDOW TO CLOSE. THE GLASS SHATTERED ALL OVER. *TR

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE OVER DRIVE WARNING LIGHT ILLUMINATED AS THE VEHICLE STARTED TO SKIP GEARS. THERE WAS AN ABNORMAL INCREASE IN ENGINE RPMS AND THE VEHICLE WOULD NOT SHIFT INTO GEAR. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC BUT THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE ATTEMPTING TO SHIFT FROM PARK TO THE REVERSE, THE CONTACT NOTICED THAT THE COLUMN SHIFTER HAD SEPARATED FROM THE STEERING COLUMN. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE CURRENT AND THE FAILURE MILEAGE WAS 228,000. UPDATED 04/11/12*LJ THE HEAR SHIFTER BROKE AND THE KEY WOULD NOT COME OUT OF THE IGNITION. THE SERPENTINE BELT WAS CRACKED AND HAD TO BE REPLACED. UPDATED 04/20/12

THE FACTORY ALARM WILL GO OFF RANDOMLY DURING THE NIGHT. HAVE NOT BEEN ABLE TO GET THIS ISSUE WORKED OUT WITH FORD. WE HAVE TRIED SEVERAL TIMES TO GET IT RESOLVED AND EACH TIME IT IS FIXED, THE ISSUE RETURNS WITHIN A FEW WEEKS. *TR

SHIFTER BROKE OFF WHILE SHIFTING FROM PARK TO DRIVE,CANNOT SHIFT VEHICLE. I READ ONLINE THERE ARE NUMEROUS PEOPLE THAT HAVE HAD THE SAME PROBLEM ,THEY WERE ALL WONDERING WHY THERE HASN'T BEEN A RECALL ON THIS PROBLEM. HAS THERE? *TR

TL* THE CONTACT OWNS A 2002 FORD EXPLORER EDDIE BAUER EDITION. THE CONTACT STATED THAT AT ENGINE STARTUP, THE GEAR SHIFTER DETACHED FROM THE VEHICLE WHILE ATTEMPTING TO SHIFT INTO GEAR. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 120,000.