2002 Ford Explorer complaints

I PURCHASED A 2002 EXPLORER NEW AND HAVE HAD THIS VEHICLE IN TO DEALER TWICE WITH SAME COMPLAINTS. VEHICLE GOES INTO NEUTRAL WHILE IN DRIVE AND BACK INTO DRIVE WITH A LOUD BANG AND CLUNG. VEHICLE ALSO TAKES ABOUT 30 SECONDS TO GO INTO GEAR FROM PARK TO DRIVE OR REVERSE AND ALSO A LOUD BANG & CLUNG WHEN IT FINALLY DOES GO IN. THERE IS ALSO A LOUD WHINING SOUND ON THE HIGHWAY AT HIGHER SPEEDS. DEALER EACH TIME SAYS THEY CAN NOT FIND ANYTHING WRONG WITH VEHICLE AND UNLESS THEY CAN DUPLICATE THE PROBLEM THEY CLAIM THEY CANNOT FIX. IT DOES NOT MATTER THAT IT HAS BEEN HAPPENING WHILE I DRIVE IT. *LA

ANTI-LOCK BRAKE LIGHT COMES ON AND YOU LOSE ANTI-LOCK BRAKES. THE BRAKE PEDAL PUSHES TO FLOOR WAS REPAIRED 4 TIMES ALREADY. IN ADDITION, THE AIRBAG IS NOT OPERATING, 2002 FORD EXPLORER XLS. *LA

THE PASSENGER SIDE SEAT ROCKS BACK AND FORTH WHILE DRIVING. CONSUMER BELIEVES SOME BOLTS ARE LOOSE. *AK

PROBLEMS WITH REAR WINDOW HATCH.*MR THE RIGHT AND LEFT REAR GLASS LIFT STICKS WERE REPLACED. THE REAR WINDOW FELL OUT WHEN IT WAS OPENED.*TS *JB PE04045.PCO PURCHASED 03/02. DOB 02/02, OLD STYLE DESIGN (THROUGH GLASS) STRUTS FELL/DETACHED (MOUNT ROTATED AND STRUT DETACHED) AND THEN FELL ON HER HEAD (BRUISE, HEADACHE). RECEIVED EMER. MED ATTANTION. DATE WAS 7/24/2003. FINALLY REPLACED ENTIRE GLASS ASSEMBLY (GLASS, WIPER MOTOR, TRIM, STRUT)

TIRE BLOW OUT ON 2002 FORD EXPLORER. *MR FORD REFUSED TO REIMBURSE THE CONSUMER FOR THE TIRE BLOW OUT ALONG WITH THE BODY DAMAGE THAT OCCURRED DUE TO THE INCIDENT. THE CONSUMER REQUESTED REIMBURSEMENT. *SCC *JB

TRAILER TOWING WIRING IS FUSED AT 40 AMPS TO THE TRAILER PLUG. A SHORT IN THE SIGNAL WIRING CAUSED THE TRAILER WIRING INSULATION TO MELT OFF BEFORE THE FUSE BLEW. I WAS FORTUNATE TO HAVE IT HAPPEN WITH MY BOAT TRAILER WHERE THE WIRING IS ENCLOSED IN THE IRON CHANNEL OF THE TRAILER. HAD THIS BEEN A CAMPER, IT COULD HAVE CAUSED A FIRE. THE WIRES GOING TO THE TRAILER PLUG SHOULD BE FUSED AT 7.5 AMPS AS IN PREVIOUS MODEL EXPLORERS. SEE THE EMAIL I RECENTLY COPIED YOUR DEPARTMENT FOR FULL EXPLANATION OF THIS INCIDENT. THIS PROBLEM EXISTS IN THE 2002 AND 2003 EXPLORERS AND POSSIBLE OTHER FORD PRODUCTS. *LA

THE STATED THE VEHICLE FELT AS THOUGH IT WAS GOING TO SHUT DOWN, AS IF THE TRANSMISSION WAS FAILING. AS DAYS WENT BY THE OVERDRIVE LIGHT STARTED TO BLINK DAYS LATER THE VEHICLE MADE A SUDDEN HALT IN THE MIDDLE OF THE ROAD, THE CONSUMER TURNED THE ENGINE OFF AND BACK ON, IT RAN FOR AWHILE AND THEN STOPPED AGAIN. *AK *JB *NLM

WHILE DRIVING APPROXIMATELY 35 MPH TRANSMISSION LOCKED UP IN 2ND OR 3RD GEAR. HAD TO MOVE VEHICLE TO SIDE OF ROAD, AND THEN HAD IT TOWED TO DEALERSHIP. MECHANIC CHECKED THE VEHICLE OVER AND COULD NOT RESOLVE THE LOCKED GEAR PROBLEM.*AK

SEATS ARE RUSTED UNDERNEATH, UNDER DASH METAL RUSTING. CONTACTED LOCAL DEALER WHERE PURCHASED, SAID THEY CONTACTED FORD, CONDITION NORMAL. I CONTACTED FORD, SAME ANSWER. CONCERN IS RUST IS A NEVER ENDING CONDITION AND IN TIME (WHAT EVER IT MAY BE) WILL CAUSE FAILURE. HAVING PAID QUITE A LARGE AMOUNT OF MONEY FOR VEHICLE, I FIND IT HARD TO UNDERSTAND THAT THIS PRACTICE IS SAFE AND NOT A CONCERN. *JB

WHEN THE CONSUMER OPENED THE HATCHBACK THE GLASS PORTION OF THE HATCH DETACHED FROM THE BACK OF THE TRUCK. THE DEALERSHIP INDICATED THAT STRESS CRACKS IN THE PANEL UNDERNEATH THE WINDOW CAUSED THE FAILURE. *AK *NLM

CONSUMER STATED THAT WHILE MAKING A LEFT TURN HE HEARD A LOUD HUMMING NOISE AND HAD DIFFICULTY TURNING VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER AND THE TECHNICIAN INDICATED THAT THE POWER STEERING ROD FAILED. THIS PROBLEM OCCURRED IN JULY. IN AUGUST THE CONSUMER MADE A TURN AND THE VEHICLE SHUT OFF IN THE MIDDLE OF AN INTERSECTION WHICH CAUSED THE STEERING WHEEL TO LOCK UP. THE VEHICLE WAS TAKEN TO THE DEALER WHO INDICATED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE GLASS IN THE REAR HATCH RATTLED. THE VEHICLE WAS PURCHASED NEW AND THE CONSUMER BELIEVES IT SHOULD NOT BE EXPERIENCING THESE TYPES OF PROBLEMS. *AK *NLM

CONSUMER STATED WHEN DEPRESSING THE BRAKES BRAKE PEDAL TRAVELED TO THE FLOORBOARD, CAUSING VEHICLE TO VIBRATE. *AK

DRIVER SIDE SEAT BOTTOM CRACKED AND THE BACK BROKE WITHOUT VEHICLE BEING IMPACTED OR EXCESSIVE FORCE BEING APPLIED. *AK

MY 2002 FORD EXPLORER HAD IT'S REAR GLASS FALL OFF WHEN I ATTEMPTED TO OPEN IT 2 DAYS AGO. I CALLED FORD AND THEY SOUNDED SURPRISED. I CALLED THEM BACK WITH THE INFORMATION ABOUT THE 50,000+ VEHICLES RECALLED FOR THIS AND THEY REMAIN UNIMPRESSED. I'M LOOKING FOR SOME HELP. I CALLED WINCHESTER FORD, (WINCHESTER VA) 540 667 4434. ANY HELP WOULD BE APPRECIATED. THANKS VERY MUCH, BEN

BRAKING FAILURE. SOFT PEDAL. ENTIRE VEHICLE APPEARS TO BE UNDER BRAKED. MULTIPLE ABS SYSTEMS FAILURE. REAR WHEEL LOCK UP AND DRAG. WATER ENTERING CONNECTOR FOR ABS WHEEL SENSOR AT DIFFERENTIAL. WATER ENTERING DIFFERENTIAL. COMPLETE DENIAL BY FORD MOTOR COMPANY SITUATION HAS POTENTIAL FOR INJURY. CAVALIER AND ARROGANT ATTITUDE OF FORD MOTOR COMPANY CUSTOMER SERVICE CENTER. ACTUALLY TOLD ME NOT TO WRITE THEM ANY MORE ABOUT THE PROBLEM. DEALER HAS DONE ALL IT CAN AND CONTINUES TO REPLACE PARTS. DEALER AGREES FORD HAS SOMETHING TO HIDE. DEALER CONFIRMS A VERY HIGH FAILURE RATE SPECIFIC TO WET CLIMATES AND THE PACIFIC NORTHWEST. THE ONLY GOOD NEWS DEALERS IN THE AREA STOCK LARGE QUANTITIES OF REPLACEMENT PARTS.

TRANSMISSION SLIPS WHEN STOPPED AT A INTERSECTION OR STOPLIGHT. SOMETIMES THE VEHICLE WILL STALL. THE DEALER HAS STATED THEY COULD NOTREPRODUCE THE PROBLEM DURING AND AFTER THE WARRANTY PERIOD. I HAVE FILED SAFETY COMPLAINT WITH FORD MOTOR COMPANY CONSUMER RELATIONS AND THE DEALER HAS ATTEMPTED TO REPAIR WITHOUT SUCCESS. THE DELAY IN THE TRANSMISSION ENGAGING IS A SAFETY HAZARD SINCE THE DELAY IN PULLING OUT INTO TRAFFIC COULD RESULT IN A SERIOUS ACCIDENT. THE PROBLEM IS BECOMING MORE FREQUENT, ALMOST DAILY OCCURENCE.

DRIVER REAR TIRE SEPARATED FROM VEHICLE.*MR THE FAILURE WAS THE RESULT OF THE LUG NUT BREAKING. THE VEHICLE SUSTAINED A DENT HUB CAP, AND LIGHT DAMAGE TO THE LEFT REAR BUMPER AND PANEL. *PH *JB

STEERING WHEEL VIBRATED WHILE DRIVING AT HIGHWAY SPEEDS. DEALER ATTEMPTED TO REPAIR THE VEHICLE, BUT WAS NOT ABLE TO REMEDY THE PROBLEM. DEALER DID NOT INFORM THE CONSUMER OF THE REPAIRS THAT WERE MADE. *AK

VEHICLE'S HATCHBACK GLASS SHATTERED.*MR TWO INCIDENTS OCCURRED WHERE THE CONSUMERS HATCH BACK GLASS SHATTERED.THE DEALERSHIP REPAIRED THEM TWICE BUT THE CONSUMER FEELS THAT THERE IS DEFINITELY SOMETHING DEFECTIVE IN THE MANUFACTURE OF THE HATCHBACK DOOR/GLASS. AND MAYBE MEASURES NEED TO BE TAKEN FOR A RECALL ISSUED. *CB PE04045.PCO

CONSUMER STATED AFTER HER HUSBAND HAD DRIVEN FORD EXPLORER FOR ABOUT A HALF HOUR, PARKED/ WENT IN THE HOUSE AND ATE, THEN DECIDED TO GO BACK OUT AND UNLOAD THE STUFF HE HAD IN THE TRUCK. WINDOW IN THE BACK EXPLODED. WINDOW EXPLODED WHILE HE WAS CLOSING IT. ALSO, FRAME WAS ALSO BLOWN OUT. SHE STATED THAT HER HUSBAND FORTUNATELY WAS NOT HURT ALTHOUGH HE DID GET GLASS INTO HIS FACE AND HAIR. *AK THE LIFT GATE GLASS EXPLODED WHILE PARKED IN THE GARAGE AND DAMAGED THE LIFT GATE AND BUMPER COVER. *SCC PE04045.PCO

WHILE DRIVING, AND AFTER SETTING THE CRUISE CONTROL, VEHICLE WOULD ACCELERATE BEYOND THE SET SPEED. PROBLEM OCCURRED FIVE TIMES. MANUFACTURER AND THE DEALER HAD BEEN INFORMED OF THE PROBLEM.*AK

I OWN A 2002 FORD EXPLORER. THIS MORNING MY WIFE OPENED THE TOP PORTION OF THE REAR TAIL GATE, AS SHE CLOSED IT, THE GLASS SHATTERED GIVING HER MINOR CUTS ON BOTH ARMS. THE OUTDOOR TEMPERATURE WAS 62 DEGREES F AND SUNNY. THERE WAS NO EVIDENCE OF TAMPERING. I'VE TRIED TO CONTACT FORD REPS AND HAVE HAD NO LUCK!! PE04045.PCO

WHEN MOVING THE DRIVE SELECTOR FROM PARK TO REVERSE, OFTEN THERE IS A LONG DELAY BEFORE THE GEAR ENGAGES. WHEN IT ENGAGES, THE TRANSMISSION MAKES A LOUD BANG AND THE VEHICLE LUNGES BACKWARD AT HIHG SPEED.*AK

ABS SYSTEM IS DEFECTIVE ON 2002 EXPLORERS. ABS LIGHT CAME ON MANY MANY TIMES WITHIN A 1 YEAR SPAN SINCE I BOUGHT THE VEHICLE NEW. TOOK THE VEHICLE TO THE DEALER 3 TIMES AND THEY STATED THE FAULT WAS FROM THE REAR SPEED SENSOR ASSEMBLY AND REPLACED IT EVERY TIME. *AK OTHER PROBLEMS ENCOUNTER INCLUDE HOSE DISCONNECT ON REAR WASHER (REPAIRED BY DEARLER), CRACKED THIRD BRAKE LIGHT (REPLACED BY DEALER), DEFECTIVE REAR VIEW MIRROR (3 INCIDENTS, EVENTUALLY REPLACED IT MYSELF WITH AN AFTERMARKET PART), REAR SEAT BELT WOULD NOT STAY BUCKLED (ASSEMBLY REPLACED BY DEALER), CLIMATE CONTROL LEAK TO LOWER EVEN IF SET TO UPPER VENT (DESIGN FLAW, DEALER STATED THIS WAS NORMAL), STEREO WILL INTERMITTENTLY NOT TURN ON (CANNOT GET DEALER TO VERIFY), BRAKE PETAL LOCATION RELATIVE TO ACCELARATOR PETAL CAUSES UNDUE STRAIN ON LEG, FLOOR VENT EXPELLS HOT AIR DIRECTLY AT CALF, FIT AND FINISH IS HORRIBLE ON A $30K+ VEHICLE! I HAVE NO CONFIDENCE IN FORD'S PRODUCT OR THERE SERVICE NETWORK. I CAN SAFELY SAY THIS WILL BE THE LAST FORD I WILL EVER BUY.

DRIVER'S SIDE SEAT BACK AND SEAT WERE NOT ATTACHED. DRIVER HAD TO CONNECT THE SEAT TO THE BACK UPON ENTRY. DEALER SAID THAT BOLT ATTACHED TO THE SEAT BACK FRAME FRACTURED. THIS COULD CAUSE AN ACCIDENT IF DRIVER LOST STEERING CONTROL OR TOOK FOOT OF PEDAL WHILE DRIVING. *AK

WHEN DRIVING MY 2002 EXPLORER, THE CABIN HAS A POUNDING SOUND WHEN DRIVING OVER ANY UNEVEN SURFACE, JUST LIKE A BOOMING STEREO. IT DOESN'T EVEVN HAVE TO BE A LARGE BUMP OR BUMPS. AFTER ABOUT 5 MINUTES OF THIS NOISE, I END UP GETTING A HEADACHE. THIS HAS NEVER HAPPENED BEFORE IN ANY OTHER VEHICLE. I CAN ATTACH A LETTER I SENT TO FORD WITH NO REPLY. *AK

ON TWO OCCASIONS THE HYDRAULIC CYLINDER THAT SUPPORTED REAR WINDOW SLIPPED OUT OF THE BRACKET THAT WAS DESIGNED TO SECURE IT. THE THIRD TIME THE INCIDENT OCCURRED THE CYLINDER POPPED OUT OF THE BRACKET AND SHATTERED THE WINDOW. *AK PE04045.PCO

VEHICLE PURCHASED NEW, HAD A PINION NOICE IN REAR DIFFERENTIAL SINCE PURCHASED. DEALER CHANGED REAR DIFFERENTIAL AND A WEEK LATER IT DEVELOPED A LEAK DUE TO BLOWN AXLE SEAL. REAR DIFFERENTIAL THEN DEVELOPED A NOISE WHEN ACCELERATING INTO A TURN FROM A STOPED POSITION. DEALER ADDED AN ADDITIVE TO REAR FOR LIMITED SLIP UNIT. NOISE IS STILL THERE ON TURNS BUT IS VERY LIGHT. ALL THIS HAS OCCURED SINCE PURCHASED NEW AND 14,000 MILES. *AK

THE REAR LIFTGATE WINDOW SHATTERED INTO PIECES. *AK CONSUMER REACHED TO CLOSE THE WINDOW AND IT MOVED APPROX. SIX INCHES WHEN IT SHATTERED. *PH *JB PE04045.PCO GLASS SHATTERED WHEN CLOSING. WILL CK. DOB AND DESIGN VERSION.

WHEN LOWERING THE LIFTGATE REAR WINDOW EXPLODED.*AK PE04045.PCO DOB IS 11/01_061604_PCO

DRIVESHAFT AREA/REAR NOISE-SINGING/HUM. *AK

WHILE TURNING AROUND CORNERS VEHICLE WOULD SHAKE, MAKING IT DIFFICULT FOR CONSUMER TO CONTROL THE VEHICLE. DRIVER HAD CONTACTED DEALER ON THREE SEPARATE OCCASIONS, AND PROBLEM WAS STILL RECURRING.*AK

WHILE DRIVING (65 MPH) ON I 95 THROUGH RICHMOND VIRGINIA, AT 12:30 AFTER MIDNIGHT, MY 2002 FORD EXPLORER (62,000 MILES) DEVELOPED A VIBRATION. I MADE IT TO THE FORD DEALER AND LEFT IT FOR REPAIRS. THE REAR END BEARING, AXLE SHAFT, CV JOINT FAILED. FOUR (4) DAYS LATER I WAS ON THE ROAD. IT WAS A VERY FRIGHTENING EXPERIENCE. FORD WOULD NOT ACCEPT RESPONSIBILITY. THERE IS NO MAINTENANCE ON THE REAR AXLE BEARINGS. THIS IS A NEW DESIGN AND I BOUGHT AN EARLY UNIT.*AK

2 OF MY COUSINS WERE INVOLVED IN A FORD EXPLORER TIRE BLOW OUT OUTSIDE OF RALEIGH NC ON AUGUST 16TH. AMAL MUARAKA, A PEDIATRIC SURGEON WAS KILLED INSTANTLY AND SUMMEET MURARKA WAS PLACED IN ICU AS THE NON-BRIDGESTONE TIRE BLEW OUT ON THE FORD EXPLORER AND THE VEHICLE FLIPPED 5 TIMES WHEN THE TIRE BLEW OUT. WHAT WILL IT TAKE FOR THE GOVERNMENT TO ACT ON FORD'S MALICIOUS DECEIT. FORD'S HISTORY IS PLAGUED WITH SERIOUS ISSUES SUCH AS THE PINTO THAT BLEW UP AND THIS TIME IT WAS THE GOVERNMENTS INACTION AND FORDS COVER-UP THAT PREVENTED MY COUSIN FROM LIVING A FULL LIFE AT ONLY THE AGE OF 33. I CAN ONLY HOPE THAT THE GOVERNMENT WILL IMMEDIATELY RECALL THE FORD EXPLORER LINE EVEN IF IT CAUSES SERIOUS COSTS AND FINANCIAL BURDEN TO FORD TO SAVE LIVES AND PREVENT SO MANY FROM THE PAIN OF TRAGEDIES SUCH AS THE ONE THAT WE HAVE EXPERIENCED. AGAIN - IT IS MY BELIEF THAT IT IS THE FATAL DESIGN FLAWS IN THE FORD EXPLORER THAT CAUSED THIS WRECK AND THE DEATH OF MY COUSIN - HE IS SURVIVED BY HIS WIFE, AND 2 DAUGHTERS. PLEASE STOP FORD FROM MURDERING OTHERS!!!! *NLM

SERIOUS SAFETY AND OPERATION ISSUE WITH THE 2002 YEAR FORD EXPLORERS SUV, THE REAR DRIVE DIFFERENTIAL IS FAILING, VIN#[XXX] IS AN EXAMPLE AT 12,700 MILES, SERIOUS INTERSTATE CRASH NARROWLY AVOIDED DUE TO THE CATASTROPHIC FAILURE OF THE REAR DIFFERENTIAL.*AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

2002 FORD EXPLORER REAR WINDOW EXPLOSION. UPON SLOWLY CLOSING THE REAR GATE WINDOW, THE GLASS EXPLODED IN MY WIFE'S FACE WITH THE BRACKETS AND FRAME FALLING DOWN CAUSING REAR GATE BODY DAMAGE. PERSONAL INJURY RESULTED (CUT ON WIFE'S HAND). BRACKET PARTS WERE FOUND AS FAR 8 TO 10 YARDS FROM THE ORIGINAL LOCATION AND BROKEN GLASS THROUGHOUT VEHICLE. FORD HAS BEEN VERY DIFFICULT TO DEAL WITH AND APPEARS TO BE POSTURING DEFENSIVELY. CUSTOMER SERVICE HAS BEEN VERY BAD. FORD REPLACED THE WINDOW BUT WOULD NOT REPAIR BODY DAMAGE WITHOUT SIGNING A GENERAL RELEASE OF LIABILITY. WE WERE NEVER NOTIFIED OF POTENTIAL PROBLEMS IN THEIR CUSTOMER NOTIFICATION PROGRAM OR "SOFT RECALL". DEALER ALSO STATED THAT THEY SAW A FEW MORE VEHICLES JUST RECENTLY WITH SAME PROBLEM UPON FURTHER DISCUSSION. THIS IS A VERY DANGEROUS SITUATION AND ENCOURAGE A RECALL OF THESE VEHICLES. IF FORD DOES'NT PUT CONSUMER SAFETY FIRST, I ENCOURAGE THE NHTSA'S INTERVENTION. ALL 2003 FORD EXPLORER CUSTOMERS NEED TO BE EDUCATED ON THIS ISSUE .*AK PE04045.PCO

PROBLEMS WITH 2002 FORD EXPLORER REAR WINDOW HATCH.*MR THE VEHICLE HAS BEEN TAKEN TO THE DEALERSHIP FOUR TIMES FOR THE BROKEN REAR WINDOW HATCH AND THE PROBLEM HAS NOT BEEN FIXED YET. PLEASE RESPOND PROMPTLY IN RESOLVING MATTERS. *CB THE REAR WINDOW HATCH FAILED WHEN THE HYDRAULIC LIFT CYLINDERS ON THE LEFT AND RIGHT SIDE OF THE HATCH LITERALLY FLEW OFF WHEN THE HATCH WAS OPENED. ONE OCCASION WHEN THE CYLINDER FLEW OFF, THE CYLINDER FLEW OFF AND HIT THE CONSUMER IN THE BACK OF HIS HEAD NECK, SHOULDER AND SPINE AND SUBSEQUENTLY THE CONSUMER HAD TO GO TO THE HOSPITAL FOR HIS INJURIES. *JB MULTI-INCIDENTS PE04045.PCO

WHILE DRIVING FOR EXTENED POINT OF TIME VEHICLE WOULD OVERHEAT WITHOUT WARNING, CAUSING CONSUMER TO PULL OFF THE ROAD. CONSUMER HAD CONTACTED THE DEALER ON FOUR SEPARATE OCCASIONS, AND THE PROBLEM STILL OCCURS. *AK

VEHICLE DEVELOPED A LOUD WHINING NOISE IN THE REAR END AT APPROX 25000 MILES. NOISE OCCURRED AT ALL SPEEDS. IT WENT AWAY WHEN ACCELERATOR PEDAL WAS RELEASED. DEALER REPLACED THE DIFFERENTIAL. NOISE RETURNED IMMEDIATELY, BUT ONLY AT SPEEDS BETWEEN 48MPH AND 68MPH. DEALER IS NOW REPLACING THE ENTIRE DRIVESHAFT. ONE SERVICE ASSISTANT INDICATED OTHER EXPLORERS HAD SIMILAR PROBLEMS. ACCORDING TO DEALER, FORD HAS ISSUED SERVICE MESSAGES. SOUNDS LIKE A RECALL. *AK

THE CONSUMER NOTICED THAT OIL WAS LEAKING FROM THE VEHICLE. THE DEALER REPLACED THE OIL PAN GASKET BUT THE LEAKING PERSISTED. THE DEALER THEN REPLACED THE OIL PAN BUT OIL CONTINUED TO LEAK. THE DEALER EVENTUALLY HAD TO GLUE THE SCREWS TO THE OIL PAN TO SOP THE LEAKING. THE CONSUMER WAS NOT SATISFIED WITH THIS REPAIR. *AK *PH *NLM

CONSUMER STATES THAT WHILE DRIVING AT ANY SPEED AND WITHOUT WARNING VEHICLE WILL STALL, AND IT WILL BE HARD FOR THE CONSUMER TO CONTROL THE VEHICLE. DEALER NOTIFIED. *AK

NHSTA#01I010000 REF. 2002 FORD EXPLORER REAR WINDOW LIFT ARM TWISTING AND CAUSING THE REAR WINDOW TO BREAK. I HAVE OWNED THE CAR FOR 1.5 YEARS AND THE WINDOW HAS BROKEN TWICE AND THE ARM TWISTED A THIRD TIME. WHEN WE GOT THE VEHICLE BACK THE SCREWS WERE STRIPPED AND THE LIFTGATE WAS DAMAGED. MY DAUGHTER WAS STANDING BELOW THE WINDOW WHEN IT BROKEN AND GLASS FELL ALL OVER HER. LUCKILY NO GLASS GOT INTO HER EYES OR MOUTH BUT I BELIEVE THE REAR WINDOW BRACKET IS A SAFETY HAZARDS WHICH DEMANDS CORRECTING. I KNOW THAT FORD DID RE-ENGINEER THE REA WINDOW FRAME AND LIFT BRACKETS. BECAUSE THERE HAS NOT BEEN A FORMAL RECALL, I CAN NOT GET THE NEW REAR LIFT GATE BUT RATHER THAY KEEP REPLPACING THE BROKEN WINDOWS. MEANWHILE I KEEP PAYING FOR THE VEHICLE TO BE IN THEIR SHOP. PLEASE HELP! PE04045_PCO

CONSUMER STATES THAT ON 07/03/03 HIS WIFE ATTEMPTED TO OPEN THE REAR DOOR TO THE VEHICLE AND REAR WINDOW EXPLODED IN HER FACE. THE CONSUMER'S WIFE SUFFERED MINOR SCRATCHES, AND A HAND LACERATION.*AK

THE REAR AXLE LEAKED. WHICH WAS CAUSED BY THE RUBBER SEAL EATING INTO THE METAL OF THE AXLE PER MECHANIC. *AK THE REAR AXLE FAILED BETWEEN 17K MILES AND 30K MILES AND HAD TO BE REPLACED 3 TIMES. *SCC *JB

VEHICLE RUNS AT IDLE FOR APPROXIMATELY 20 WITH AC ON EITHER AUTO OR RECYCLED AIR. THE EXTERNAL TEMPERATURE STARTS TO COUNT DOWN TO 50 DEGREES AND STAYS THERE UNTIL VEHICLE IS TRAVELING AGAIN. THIS CAUSES THE AUTO TEMP TO ADJUST.

WHEN I AM TRYING TO PUT THE EXPLORER INTO PARK I HAVE A HARD TIME. IT TAKES ME SEVERAL MINUTES AND MUCH FRUSTRATION TO GET IT INTO PARK. IT SEEMS TO BE GETTING WORSE, HARDER TO GET INTO PARK. THIS COULD BE A SAFETY ISSUE. *AK

FUEL SYSTEM HAS A LEAK THAT RESULTS IN FUEL SPILLS, ALLOWING FUMES TO ENTER PASSENGER'S COMPARTMENT. DEALERSHIP CANNOT FIX PROBLEM.*AK

SUDDEN LOSS OF FLUID FROM LEFT REAR SHOCK, DETECTED BY POOL OF FLUID ON GARAGE FLOOR.2002 FORD EXPLORER WITH 37500 MILES OF NORMAL HIGHWAY DRIVING. FAILURE WAS SUDDEN AND PREMATURE, POSSIBLY RESULTING IN VEHICLE INSTABILITY IF NOT DETECTED BY CAREFUL INSPECTION. DEALER WAS NOT WILLING TO HOLD PART FOR FORD FAILURE MODE ANALYSIS? WITH SUV HISTORY OF SUSPENSION CONCERNS, THIS DEALER RESPONSE SEEMS INAPPROPRIATE? I SAVED THE SHOCK THEY REPLACED.*AK

2002 FORD EXPLORER PURCHASED FEB. 2002 NEW. VEHICLE NOW HAS 17,000 MILES. SEVERAL AUTOMATIC TRANSMISSION PROBLEMS. WHEN SHIFTING OUT OF PARK INTO DRIVE THE SHIFT LEVER POPS AS IF IT NEVER ENGAGED. THE CAR LURCHES FORWARD OR BACKWARD 1-2 FEET AFTER SHIFTING INTO PARK, ENGAGING EMERGENCY BRAKE, AND GETTING OUT OF CAR. VEHICLE DRIFTS BACKWARD SEVERAL FEET WHEN STOPPED ON A HILL AND TRYING TO ACCELERATE FROM A STOPPED POSITION. AT 17,000 MILES, AND ABOUT 1 MONTH AFTER A NORMAL SCHEDULED SERVICE, STARTED TO EXPERIENCE A LOUD WHINING SOUND COMING FROM UNDER THE VEHICLE AND ONLY ON ACCELERATION (NOT WHEN COASTING). THE WHINING WOULD COME AND GO. THE OVERDRIVE LIGHT STARTED TO FLICKER AND THEN WHEN OUT. THE NEXT DAY, TRANSMISSION STARTED SEVERE SLIPPING, ESPECIALLY AT LOW SPEEDS. IMMEDIATLELY TOOK IT TO FORD GARAGE AND THEY SAID IT NEEDED A TOTAL TRANSMISSION OVERHAUL. THEY ALSO EXPLAINED THAT FORD WILL NOT REPLACE WITH NEW TRANSMISSION IF IT CAN BE OVERHAULED FOR UNDER $2100. ALSO, THERE IS NO PLACE TO CHECK TRANSMISSION FLUID. MANUAL STATES THAT IT SHOULD BE CHECKED PERIODICALLY BY FORD DEALER AND ESPECIALLY IF SLIPPING OR OTHER PROBLEMS ARE NOTICED.*AK

THE REAR LIFTGATE CYLINDER BROKE WHILE TRAVELING ON THE HIGHWAY WITHOUT PRIOR WARNING. *AK PE04045_PCO DOB=12/01. OLD STYLE MOUNT. GLASS OPENED AND WHEN CLOSING, HEARD "POP" NOISE AND GLASS ASSEMBLY CAME DOWN. NO INJURY. 06/14/2004. WILL TAKE PICS OF "ROTATED MOUNTS" AND EMAIL TO ME.