2002 Ford Explorer complaints

HELLO, I OWN A 2002 FORD EXPLORE XLT WITH 50,000 MILES V-6. IN THE REAR END OF THE VEHICLE THERE IS A GRINDING NOISE THAT IS IN A RYTHMIC PATTEREN. I HAVE SCHEDULED AN APPOINTMENT NEXT TUESDAY BUT WAS WONDERING IF THERE IS ANY RECALLS THAT I SHOULD KNOW ABOUT. AFTER READING SEVERAL FORMS FROM OTHER FORD EXPLORER OWNERS IT SOUNDS AS IF THERE IS A REOCCOURING PROBLEM.*AK

BOUGHT THE 2002 XLT 4X4 EXPLORER IN JULY OF 04 WITH 43,000 MILES ON THE CAR. AT 60,00 MILES HAD THE TRANSMISSION SERVICED. AT 63,000 MILES O/D LIGHT FLASHED. TOOK CAR INTO DEALER THE NEXT DAY AND CAR NEEDS A NEW TRANSMISSION. THANK GOODNESS WE BOUGHT THE EXTENDED WARRENTY SO THE WORK SHOULD BE COVERED BUT AFTER READING ALL THE REPEAT PROBLEMS I AM CONCERNED THAT THIS MIGHT BECOME A CONSTANT PROBLEM. ALSO EXPERIENCED THE SAME ROUGH SHIFT INTO REVERSE AND THE TRANSMISSION SLIPAGE BETWEEN GEARS. *AK

WHILE THE CRUISE CONTROL WAS SET AT 72 MPH, THE VEHICLE WOULD NOT DECELERATE. THE CONSUMER PULLED OVER, RESTARTED THE VEHICLE, BUT THE CRUISE CONTROL WAS STILL ENGAGED. THE VEHICLE WAS TOWED. THE DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK THE VEHICLE WAS SHUT OFF AS THE MANUAL SUGGESTED IN ORDER TO RESET, BUT IT DID NOT. THE CONSUMER SAID THAT HER HUSBAND EXPERIENCED THIS PROBLEM NUMEROUS TIMES. *SC *JB

THE CONSUMER RECEIVED RECALL CAMPAIGN #04V442000 IN OCTOBER OF 2004 REGARDING THE LIFTGATE. SHE CONTINUED TO CONTACT THE FORD DEALER AND THE MANUFACTURER. THE RECALL REPAIRS HAD NOT BEEN PERFORMED AS OF YET BECAUSE THERE WERE NO PARTS. *AK *SC *JB

O/DLIGHT FLASHING ON PA PIKE, WAS TOLD BY SELLING DEALER TO STOP DRIVING. TOOK TO A FORD DEALER AN HOUR FROM MY HOME . HAD TO RENT A CAR FOR A WEEK AND SPENT $700 TO FIX TRANNY. 3 MONTHS LATER 4 HOURS FROM HOME HAPPENED AGAIN. LOST A WEEK WORK WHILE IT TRANSMISSION WAS TORN DOWN AGAIN, STILL UNDER 12,000 WARRANTY FROM MARCH. SINCE THEN O/D LIGHT HAS FLASHED 4 DIFERENT TIMES, FORD DEALER COULDN'T FIND ANYTHING WRONG. LAST TIME WENT TO AN INDEPENDENT TRANSMISSION SPECIALIST, HAS SAID $2,000 TO FIX, ALSO THIS TRANSMISSION HAS BEEN A BIG LEMON AND FORD WILL NOT STAND BEHIND IT. I HAD ANOTHER BAUER EXPLORER THAT I TRADED IN WITH 150,000 AND NEVER HAD A PROBLEM WITH IT, THIS IS WHY AFTER A CAR I WENT BACK TO THE EXPLORER. HUGE MISTAKE. IT IS TIME TO SEEK AN ALTERNATE FORM OF JUSTICE.*AK

4X4 AUTOMATIC TRANSMISSION COMPLETE FAILURE. LOST 3RD AND 4TH GEARS AND REVERSE. THIS TRUCK NEVER TOWED OR WAS WORKED AT ALL. 47000 MILES AND THE TRANSMISSION MELTED. DEALER ADVISED TO COMPLETELY REPLACE, NOTHING LEFT TO REBUILD. THE ONLY HINT WAS THE TRUCK HAD A PAUSE OF 3-4 SECONDS BEFORE IT WENT INTO A FORWARD GEAR.*AK

PASSENGER'S SIDE DOOR WAS SLAMMED BY THE DRIVER AND PASSENGER'S SIDE DOOR AIR BAG INADVERTENTLY WENT OFF. DRIVER TOOK THE VEHICLE TO THE DEALER FOR INSPECTION, BUT A CAUSE COULD NOT BE DETERMINED. *AK

FORD EXPLORER IS 2002. HAD TO REPAIR TRANSMISSION AT FORD SERVICE TRANSMISSION IN JUNE 2004. THE WHOLE TRANSMISSION FAILED SUDDENLY APRIL 1, 2005. WE DO NOT BELIEVE THIS IS ACCEPTABLE TO HAV TO PUT $3700 ON ONE MAJOR REPAIR AND ONE COMPLETE REBUILD OF THE TRANSMISSION INSIDE OFTHREE YEARS ON THE TRANSMISSION OF A NEW VEHICLE.*AK

AFTER STARTING THE VEHICLE DRIVER'S AIR BAG DEPLOYED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

MY 2002 FORD EXPLORER FRONT DRIVER SIDE AIRBAG DEPLOYED WHEN MY WIFE STARTED THE CAR MY 2 YEAR OLD DAUGHTER WAS IN THE CAR ALSO . WE HAVE A POLICE REPORT. MY WIFE IS TERRIFIED TO GET BACK IN THE CAR NOW. THE PEOPLE AT FORD WANT TO CHARGE ME TO FIX THE CAR, WHICH IS CRAZY. I AM TRYING TO FIND OUT IF THIS HAS BEEN REPORTED BEFORE.

VEHICLE WAS PARKED IN FRONT OF THE RESIDENCE AND DRIVER LIFTED UP THE LIFTGATE AND GLASS SHATTERED. DRIVER TOOK THE VEHICLE TO THE DEALER, AND MECHANIC DETERMINED THAT THE LIFTGATE GLASS NEEDED TO BE REPLACED. *AK

RECALL CAMPAIGN: THE CONSUMER RECEIVED A RECALL NOTICE(04V442000) REAR LIFTGATE GLASS. NO PARTS AVAILABLE. *NM *BF *NM

VEHICLE WAS PARKED IN THE GARAGE WHEN IT CAUGHT ON FIRE UNEXPECTEDLY. THE SOUNDS OF FIRE TRUCKS AT ABOUT 3:15 AM BEFORE CONSUMER KNEW THEIR GARAGE WAS THE ONE ON FIRE. THE FORD EXPLORER WAS COMPLETELY DESTROYED AS WELL AS THE OTHER 1992 GMC. THE FIRE CAME FROM UNDER THE HOOD OF THE FORD EXPLORER. *BF

I HAVE A 2002 FORD EXPLORER AND I HAVE ONLY HAD IT ONE YEAR I GOT IT USED FROM A DEALERSHIP IT WAS A ONE OWNER AND IN THE TIME THAT I HAVE HAD IT I HAVE PUT OVER $800 WORTH OF WORK IN TO IT WITH BRAKES,HUBS,AND ONE AUTO LOCK HUB THE HUBS ON THE DRIVERS SIDE LET GO ONE MONTH AGO AND A WEEK AGO THE PASENGER SIDE REAR HUB LET GO IT HAS BEEN SITING EVER SENCE THES ARE VERY EXPENSIV THINGS TO REPLACE AND SHOLD NOT NEED TO BE DONE ON AVEHICAL THAT IS ONLY THREE YEARS OLD.*AK

RECALL 04V442000 WAS ISSUED FOR THE LIFTGATE IN OCTOBER 2004. DEALER STATED THE PART WAS NOT AVAILABLE. *AK

INVESTIGATED AFTER PASSENGER SEATED IN THE RIGHT REAR SEAT, MENTIONED UNUSUAL SEAT MOVEMENT AFTER A MODERATE TO HEAVY BRAKING OCCURRENCE. REAR WASHER HEAD ANCHOR BOLT/NUT WAS BROKEN/SHEERED OFF FLUSH AT THE FLOOR PAN, LEAVING THE SEAT TO TIP SLIGHTLY FORWARD. HAS NOT BEEN REPAIRED AND UNKNOWN AS TO THE EXTENT OF REPAIR NEEDED. *JB

GEARS BEGAN TO SLIP AT 59,000 MILES ON THREE YEAR OLD VEHICLE. ONE DAY OD LIGHT WENT OFF AND TRANSMISSION WAS COMPLETELY BURNED UP. WE HAD GIVEN VEHICLE REGULAR SERVICE. THERE WAS NO WARNING UP UNTIL THE DAY THE TRANNY WENT OUT. WE TOOK THE VEHICLE TO AN OUTSIDE SOURCE WHO CONCLUDED THAT THE SEAL LOOKED LIKE IT HAD NEVER BEEN BROKEN ON THE TRANSMISSION PLUG. THIS LEADS US TO BELIEVE THAT FORD NEVER EVEN CHECKED OUR FLUID WHEN WE DID TAKE IT IN FOR SERVICE. THIS CONSTITUTES FRAUD IN MY OPINION, ALTHOUGH WE HAVE NO PROOF. *JB

I OWN A 2002 FORD EXPLORER. ON 3/20/05 I NOTICED A CRACK ON THE BACK PANEL JUST BELOW THE UPPER LIFT GATE. THE CRACK IS TO THE RIGHT OF THE FORD EMBLEM AND EXTENDS FROM THE TOP TO THE BOTTOM OF THIS PLASTIC PANEL. UPON CONTACTING MY DEALER, I WAS INFORMED BY THEIR BODY SHOP THAT THIS REPAIR WAS COVERED BY THE ORIGINAL WARRANTY. WHEN I WENT TO THE BODY SHOP AT THE DEALERSHIP I WAS TOLD THAT THE ORGINAL WARRANTY HAD EXPIRED, MY ORIGINAL WARRANTY STARTED 6/29/01. I HAVE ONLY JUST REACHED 36,128 MILES TO DATE. I HAD PURCHASED AN ESP PREMIUM CARE CONTRACT, BUT WAS TOLD THAT IT WOULD NOT COVER THE REPAIR MY VEHICLE REQUIRED EVEN THOUGH I WAS TOLD AT THE TIME I PURCHASED THE ESP THAT IT OFFERED "BUMPER TO BUMPER COVERAGE." IF I WANT THIS CRACK REPAIRED IT WILL HAVE TO BE OUT OF MY POCKET TO THE TUNE OF $450. IN ANY EVENT, I FEEL THAT THIS SHOULD BE A RECALL ITEM AS IT SEEMS AS THOUGH IT WILL INEVITABLY WEAKEN THE UPPER LIFTGATE WINDOW FRAME. I ONLY LEARNED ABOUT THE UPPER LIFTGATE HINGE RECALL WITH THIS VISIT TO THE BODY SHOP. I HAVE NEVER RECEIVED ANY RECALL INFO. FROM FORD. THIS CRACK SEEMS AS THOUGH IT COULD ONLY ADD TO THE DANGEROUS SITUATION ONLY READY IMPOSED BY THE UPPER LIFTGATE. AT THE VERY LEAST, I FEEL THAT MY EXTENDED SERVICE PLAN SHOULD COVER THIS REPAIR ENSURING THE SAFETY OF MY UPPER LIFT GATE WINDOW. I PAID OVER $900 FOR THE ESP COVERAGE.*AK

THREE MONTHS AFTER PURCHASING MY 02 EXPLORER, AND AT 39000 MILES, THE TRANSMISSION BEGAN SLIPPING JUST A BIT. A WEEK LATER, THIRD GEAR COULD NOT ENGAGE AT ALL, AND I WAS FORCED TO DRIVE TO THE REPAIR SHOP IN SECOND GEAR, WITH MY HAZARD LIGHTS ON, AND WITH SCHOOL-AGE CHILDREN IN THE CAR. MY REPAIR PERSON DROVE THE CAR FOR ABOUT 15 SECONDS AND KNEW IMMEDIATELY WHAT THE PROBLEM WAS. HE KNEW BECAUSE HE HAD JUST FIXED THE SAME PROBLEM LAST MONTH ON AN 02 EXPLORER WITH LESS MILES THAN MINE. HE STATED THAT FORD IS AWARE OF THE PROBLEM, BUT WITH THE ADVENT OF EXTENDED WARRANTIES, THEY WOULD NOT STAND BEHIND THEIR PRODUCT. I DID NOT PURCHASE AN EXTENDED WARRANTY BECAUSE WHO WOULD EXPECT THAT A TRANSMISSION SHOULD BE REBUILT AT 39000 MILES (INCIDENTALLY 3000 MILES PAST MY WARRANTY COVERAGE). LUCKILY NO ONE WAS INJURED BECAUSE I PARKED THE TRUCK ALMOST IMMEDIATELY. BUT NOW I AM FACED WITH THE COST OF REBUILDING THIRD GEAR INTO MY TRUCK, WITH NO ONE ACCEPTING RESPONSIBILTY FOR THE DEFECT.*AK

I HAVE A 2002 FORD EXPLORER XLS, 4.0 ENGINE, THAT HAS TRANSMISSION FAILURE AT 59,000 MILES. I HAVE BEEN RESEARCHING THIS TYPE OF VEHICLE AND HAVE NOTICED A HIGH NUMBER OF TRANSMISSION FAILURES AT LOW MILEAGE SUCH AS MY VEHICLE. I CALLED FORD TO SEE IF THEY WOULD PROVIDE ASSISTANCE FOR THE REPAIR AND THEY SAID NO AND DENY ANY MAJOR PROBLEMS WITH THOSE TRANSMISSIONS. I AM NOW FACED WITH HAVING TO PAY $1500 - $2000 FOR A MAJOR REPAIR OF A LOW MILEAGE VEHICLE. THE CAR WAS DIAGNOSED AT A FORD DEALERSHIP UNDER THE ADVICE OF FORD CUSTOMER SERVICE. I AM NOW GOING TO REMOVE THE VEHICLE FROM THE DEALERSHIP AND TAKE IT TO AN OUTSIDE REPAIR STATION BECAUSE THE DEALERSHIP WANTS $600 TO TEAR DOWN THE TRANSMISSION AND DO FURTHER DIAGNOSIS. I AM UPSET AT THE POOR QUALITY OF THE VEHICLE WHICH WAS A MAJOR INVESTMENT FOR ME AND THE ADDITIONAL EXPENSES ASSOCIATED WITH THIS VECHICLE.

NONE - JUST DRIVING AND ENGINE STOPS WITHOUT A SPUTTER ON HIGHWAY AT 55-65 MPH OR JUST IDLING, 2/3 DEALER DETERMINES IDLE AIR BYPASS DEFECTIVE, 2/3 - DRIVING HOME FROM DEALER IT DOES THE SAME THING, 2/8 - DEALER GETS VEHICLE BACK AND REPROGRAMS POWER CONTROL MODULE, NOW IT RUNS ROUGHER THAN BEFORE AND DIES OUT MORE FREQUENTLY. 2002 FORD EXPLORER 49K MILES [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

WHILE VEHICLE WAS PARKED CONSUMER SAW THE TAILGATE FRAME CRACKED AROUND THE GLASS WINDOW. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

THE LUGS: BOLTS ON THE REAR DRIVER'S SIDE WHEEL HAVE BROKEN OFF TWICE CAUSING THE WHEEL TO COME OFF. THE FIRST TIME WAS IN OCTOBER 2004 AND SECOND TIME WAS IN JANUARY 2005. 1ST TIME I WAS GETTING ON THE EXPRESSWAY AND THE 2ND TIME I WAS JUST GETTING OFF THE EXPRESSWAY. THIS PROBLEM HAS COST ME OVER $2000 IN REPAIRS, TIME LOST ON MY JOB, BUT MORE IMPORTANTLY - IT COULD HAVE COST ME MY LIFE OR THE LIVES OF OTHERS. WHEN I SPOKE WITH A FORD REPRESENTATIVE, I WAS TOLD, " SORRY" AND SENT A CUSTOMER SATISFACTION SURVEY. I CAN'T BELIEVE THIS HAS NOT OCCURRED TO OTHERS. I AM RELUCTANT TO EVEN DRIVE THIS THING ANYMORE BUT OWE TOO MUCH ON IT TO GET RID OF IT. IF NOTHING IS DONE TO MAKE ME FEEL SAFE IN MY EXPLORER, THEN IT WILL BE THE LAST FORD PRODUCT I WILL EVER OWN AND WILL ENCOURAGE EVERYONE I COME IN CONTACT WITH TO AVOID FORD PRODUCTS AS WELL AND I'M GOING TO PUT A SIGN ON THE BACK FOR EVERYONE TO SEE LETTING THEM KNOW THAT THE EXPLORERER IS AN UNSAFE VEHICLE. ALL I WANT IS PEACE OF MIND WHEN DRIVING MY VEHICLE. *AK

2002 FORD EXPLORER HAS HAD 2 REBUILT TRANSMISSIONS AND OVER $1,800 IN TRANSMISSION WORK NOT RELATED TO THE REBUILT TRANSMISSIONS. *AK

TRANSMISSION FAILED DURING ORDINARY DRIVING. TRANSMISSION REQUIRED NEARLY THREE WEEKS TO REPAIR AT A COST OF $2,800.*AK

VEHICLE IS A 2002 FORD EDDIE BAUER EXPLORER. VEHICLE WAS DRIVING ON EXPRESSWAY WHEN WILL CHANGING LANES TO PASS A SLOWER MOVING VEHICLE, OUR VEHICLE BEGAN TO UNCONTROLLIBLY EXCELLERATE AND CONTINUE TO EXCELLERATE PUSHING THE CAR TOWARD SPEEDS IN EXCESS OF 70 MILES PER HOUR. ENGINE CONTINUED TO RACE. AN EMERGENCY STOPPING OF THE VEHILCE WAS BROUGHT UNDER CONTROL AFTER PUTTING CAR INTO NEUTRAL, APPLYING BRAKES AND GETTING OFF OF THE ROAD. THE VEHICLE HAD TO BE TOWED TO WESTFILED FORD DEALER SHIP WHERE THEY ARE INSPECTING THE THRODDLE AND OTHER PARTS ESTIMATED COST TO REPAIR $400. HAVE NOT PICKED UP VEHICLE YET FOR FULL DESCRIPTION OF PROBLEM. *AK

1ST TIME WAS THE REAR HOWLING NOISE AT HIGHWAY SPEEDS, PRIMARILY DURING ACCELERATION. IT WAS REMEDIED ONCE FOOT WAS OFF THE GAS PEDAL. INNER/OUTER AXLE BEARINGS, RACERS, PINION SEAL WERE REPLACED. 2ND INCIDENT OCCURED LESS THAN 30 DAYS, AND 3000 MILES LATER, WHEN THE TRUCK DECIDED TO PULL ME FROM 75 MPH TO 25 MPH IN SECONDS. THERE WAS A MAJOR LEAK UNDER THE REAR AXLE, AND THE TRUCK REQUIRED TOWING. THERE WAS A MAJOR REPLACEMENT TO THE REAR END, DO NOT HAVE THE DOCUMENTATION AT HAND, BUT IT WAS EXPENSIVE. NOW, 2 YEARS LATER, 30000 MILES LATER, THE REAR END NEEDS AN EXPENSIVE PART FOR REPLACEMENT. WHEN I MADE SHARP RIGHT/LEFT HANDED TURNS, THERE WAS A SHUDDER, A GRIND, THAT WAS COMING FROM THE REAR. FORD SERVICE NOTIFIED ME SAME DAY THAT A PACK NEEDS TO BE REPLACED FOR $725, ABOUT THE SAME REGION WHERE ORIGINAL PROBLEMS HAVE OCCURRED. SHOULD I EXPECT TO SEE SIMILAR PROBLEMS CONTINUING DURING THE NEXT 30K MILES? I FEEL THAT I HAVE BEEN PRETTY CARING TO THE VEHICLE BY HAVING IT SERVICED EVERY 3K MILES. DIDN'T SEE THIS COMING. HOW MANY MORE COMPLAINTS UNTIL RECALL?*AK

CONSUMER RECEIVED RECALL 03V281000 CONCERNING HIGH BACK SEAT. NO PARTS WERE AVAILABLE. *AK

THE BACK HATCH ON MY FORD EXPLORER HAS A CRACK IN THE PLASTIC. FORD HAS TOLD US THAT THIS IS AN ON GOING PROBLEM BUT WILL NOT FIX THE PROBLEM. MY TRUCK IS NOT THE ONLY ONE THAT I HAVE SEEN. *AK

RECALL CAMPAIGN 04V442000 CONCERNING REAR LIFTGATE GLASS. CONSUMER WAS UNABLE TO GET THE DEALER TO HONOR THIS RECALL SINCE MID DECEMBER 2004. DEALER KEPT INSISTING THAT NO PARTS WERE AVAILABLE.*AK

I HAVE A 2002 FORD EXPLORER XLS WHICH STARTED TO EXPERIENCE A WHINING NOISE FROM THE REAR END SHORTLY AFTER WARRANTY EXPIRED. IT CONTINUED TO GET WORSE. THE FLUID WAS CHECKED, ALL O.K. NOW AT 75,000 MILES THE REAR END HAS FAILED. COST TO REPAIR EST $1200 - $1500. THERE APPEARS TO BE A DESIGN OR DEFECTIVE PART ISSUE. DEALERS TELL ME THIS IS AN ISOLATED CASE, WHICH IS NOT TRUE AS I PERSONALLY KNOW 2 OTHER INDIVIDUALS WHO HAD SAME PROBLEM. *AK

DIFFERENTIAL HUMS AT 55-75 MPH. 50,000 MILES ON VEHICLE HUM STARTED AFTER WARRANTY PERIOD EXPIRED. READ THAT MANY OWNERS WITH THE SAME YEAR EXPLORER 2002 ARE EXPERIENCING THE SAME PROBLEM. FORD SHOULD BE RECALLING/REPAIRING THIS PROBLEM FREE OF CHARGE BECAUSE IT IS CLEARLY A FACTORY DEFECT. *AK

MY TRUCK IS STARTING TO HAVE PROBLEMS WITH SHIFTING IN TO 3RD GEAR, DEALERSHIP TOLD ME I'LL HAVE TO FIX TRANSMISSION OR REPLACEIT. MAJOR PROBLEM IN THESE TRANSMISSIONS, CRAPPY IDEA TO MAKE IT A SEALED TRANSMISSION. *AK

THE CONSUMER WAS STOPPED AT A LIGHT, REMOVED HIS FOOT FROM THE BRAKE PEDAL TO GO, WHEN THE VEHICLE ACCELERATED TO 50 MPH. DROVE HOME WITH BRAKES APPLIED TO SLOW THE VEHICLE DOWN. THE DEALER REPLACED THE THROTTLE CABLE.

CONSUMER STATED A RECALL FOR THE LIFTGATE HAS WAS ISSUED. WHEN THE CONSUMER ATTEMPTED TO SET UP AN APPOINTMENT DEALER STATED THE PART WAS NOT AVAILABLE, AND THEY DID NOT KNOW WHEN IT WILL BE AVAILABLE. *AK *TT

O/D LIGHT FLASHING ON A 2002 EXPLORER. RESULTING IN A NEW TRANSMISSION AFTER ONLY 50,000 MILES. IT'S A KNOWN PROBLEM, AND I HAVE TO SUFFER AND PAY FOR FORD'S FAILURE TO PROVIDE A RECALL OR COMPENSATION FOR OWNING THEIR EQUIPMENT.*AK

RECALL CAMPAIGN: THE LIFTGATE ON THE CONSUMER'S 2002 FORD EXPLORER WAS RECALL BUT NO PARTS WERE AVAILABLE TO REPAIR IT. *BF PRIOR TO THE LIFTGATE BEING REPAIRED IT OPENED TWICE WITHOUT USING THE LATCH RELEASE. THE PLASTIC PANEL WHICH IS A PART OF THE LIFTGATE CRACKED BUT THE DEALER REFUSED TO REPLACE IT UNDER THE RECALL. *NM

REAR DRIVE AXLE HAS EXCESSIVE GEAR WHINE UNDER LOAD FROM 50-70 MPH. *AK

RECALL CAMPAIGN: RECALL ISSUED FOR LIFTGATE ON 2002 FORD EXPLORER. *BF PRIOR TO THE LIFTGATE BEING REPAIRED IT OPENED TWICE WITHOUT USING THE LATCH RELEASE. THE PLASTIC PANEL WHICH IS A PART OF THE LIFTGATE CRACKED BUT THE DEALER REFUSED TO REPLACE IT UNDER THE RECALL. *NM

PRIOR TO PURCHASE 6/03 @ 40K MILES, TRANS FLUID 2 QTS LOW, NOTHING ELSE ADDRESSED. APRIL '04 @ 50K MILES REPLACED LEAKS IN TRANSMISSIONS, CHARGED $200 DEDUCTIBLE. SEPT '04 REPLACED REAR DIFFERENTIAL, JAN '05 REPLACED REAR DIFF CLUTCH ASSEMBLY, NOW NEED WHOLE NEW TRANSMISSION AT 68000 MILES. *AK

THE 2002 EXPLORER WITH THE 5-SPEED AUTOMATIC TRANSMISSION DEFINITELY HAS MANUFACTURING FLAWS AND SHOULD EITHER BE REPLACED OR REPAIRED.*AK

TRANSMISSION FAILURE SHIFTING TO OVERDIRVE. DEALER RECOMMENDED REPLACEMENT. VEHICLE IS ONLY 37 MONTHS OLD. MILEAGE IS 50,000. *AK

REAR LIFTGATE STRUCTURE BELOW THE GLASS HAS CRACKED. CRACK IS 6 INCHES LONG AND GROWING. IT SEEMS THIS IS A ISSUE THAT IS RELATED TO THE DESIGN FLAW COVERED (RECALL 04S20). THIS FLAW WILL EVENTUALLY EFFECT THE STRUCTURAL INTEGRITY OF THE REAR LIFTGATE STRUCTURE AND MAKE UNSAFE.*AK

THE CONSUMER'S 2002 FORD EXPLORER SPORT WAS PARKED WHEN IT SUDDENLY CAUGHT ON FIRE. *NM *NM

WHEN APPLYING THE BRAKES TO DISENGAGE THE CRUISE CONTROL VEHICLE WOULD SPEED MORE INSTEAD OF DISENGAGING. DISENGAGED THE CRUISE CONTROL USING THE HAND BUTTON. DEALER CHANGED THE BRAKE LAMP SWITCH.

JUST RECENTLY PURCHASED 2002 FORD EXPLORER FROM A DEALER. KEPT SCHEDULED MAINT. HAS BEEN OFF LOT FOR SIX MONTHS. NOTICED A LOUD ENGINE KNOCK FROM FRONT OF THE ENGINE. TOOK THE CAR TO THE DEALER!, THEY SAID I HAD BLOWN A ROD BEARING. HAS TO BE SOMETHING WITH THE ENGINE. ENGINE DOESN'T EVEN HAVE 60,000 MILES ON IT. NO SIGN OF AN OIL LEAK, SLUDGE,ETC. DEALER SAID THE ENGINE WAS CLEAN. *JB

DOOR LOCKS FREEZE AT TEMP. BELOW 30 DEG. F. THIS OCCURS ON BOTH FRONT DOORS. THIS PREVENTS THE LATCH FROM CLOSING COMPLETELY. THE PASSENGER DOOR HAS OPENED WHEN THE TRUCK MADE A RT. HAND TURN. THIS HAS BEEN AN ONGING ISSUE. THE TRUCK WAS TAKEN IN LAST YEAR FOR THIS ISSUE. THE DOOR STRIKER WAS ADJUSETED,. THE DEALER WILL NOT COVER THIS UNDER WARRENTY BECAUSE IT IS NO LONGER COVERED.*AK

NHTSA CAMPAIGN NUMBER 04V442000/REAR LIFTGATE GLASS. THE CONSUMER RECEIVED NOTIFICATION FROM THE MANUFACTURER REGARDING THE RECALL ON THE LIFT GATE. PARTS TO REPAIR THE RECALL WILL NOT BE AVAILABLE FOR AT LEAST 5 MONTHS. NOW, THE LIFT GATE HAS CRASHED AND BROKEN AND THE DEALER IS TELLING THE OWNER THAT THE VEHICLE IS 4000 MILES OUT OF WARRANTY AND THE OWNER WILL HAVE TO PAY OUT OF POCKET. PROVIDE FURTHER DETAILS. *JB THE RECALL PART WAS NOT AVAILABLE. THE HATCHBACK SLAMMED DOWN AND BROKE THE BACK PANEL. *TC

THE FRONT AND REAR TIRES DEVELOPED CUTS ON THE SIDE. VEHICLE WAS TAKEN TO DEALER FOR REPLACEMENT TIRES. *AK UPDATED *EH *JB

THE CONSUMER RECEIVED A RECALL NOTICE(04V442000) REAR LIFTGATE GLASS NO PARTS AVAILABLE. NOTICE WAS RECEIVED ON NOV. 2004 HOWEVER STILL NO PARTS AVAILABL TO REPAIR LIFTGATE. *TT