2002 Ford Explorer complaints

TL*THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 20 MPH AND APPROACHING A TURNING LANE, THE CONTACT APPLIED PRESSURE TO THE BRAKES TO SLOW THE VEHICLE DOWN. THE VEHICLE ACCELERATED ON ITS OWN AND SHE HAD TO TURN THE VEHICLE TO THE RIGHT IN ORDER TO AVOID A REAR END CRASH. THE VEHICLE JUMPED THE CURB AND THE VEHICLE STOPPED. AN HOUR LATER, WHILE EXITING THE FREEWAY, THE VEHICLE ACCELERATED ON ITS OWN AGAIN. THE CONTACT TURNED OFF THE VEHICLE IN ORDER FOR IT TO STOP. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT NOTIFIED. A MECHANIC INFORMED HER TO PARK THE VEHICLE. THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE CURRENT MILEAGE WAS 114,450 AND FAILURE MILEAGE WAS 114,337. UPDATED 11/25/08. *LJ UPDATED 11/25/08. *JB

WE HAVE 02 FORD EXPLORER XLT WITH A FAULTY TRANSMISSION THAT HAS FAILED. I REVIEWED CAR COMPLAINTS.COM REGARDING THE 02 FORD EXPLORER TRANSMISSION FAILURES AND THE COMPLAINTS ARE ENORMOUS BUT YET THERE HAS BEEN NO SAFETY RECALL REGARDING THIS FAULTY TRANSMISSION WHICH FORD HAS DISCONTINUED USE AFTER 2 YEARS. THIS TRANSMISSION OBVIOUSLY HAS PROBLEMS AS FAILURE IS BEING SEEN WITH 80,000 MILES OR LESS WHICH IS RIDICULOUS AND THIS SHOULD BE RECALLED BEFORE SOMEONE ACTUALLY INJURES OR KILLS THEMSELVES DRIVING THIS VEHICLE. *TR

FRONT PASSENGER AIR BAG LIGHT WENT ON WHEN MY SON SAT IN THE SEAT. TOOK CAR TO DEALER TO SEE IF THERE WAS A PROBLEM. THEY SAID SOMETHING WAS FAULTY. EXTENDED WARRANTY WON'T COVER IT. ISN'T THIS REQUIRED BY LAW IF IT IS A DEFECT THAT THE DEALER FIX IT AT NO CHARGE? *TR

WAS DRIVING AND TRANSMISSION WOULD NOT SHIFT GEARS. O/D LIGHTS STARTED TO BLINK. VEHICLE WOULD NOT GO ANYMORE THEN 5 MPH. WAS TAKEN HOME AND RESEARCH WAS DONE AND FOUND MANY PEOPLE WITH THE SAME COMPLAINT. TRANSMISSION PROBLEMS. VEHICLE WAS TAKEN TO AAMCO AND TRANSMISSION WAS REPAIRED AT A COST OF $2748.69. *TR

WE HAVE A 2002 FORD EXPLORER. THE AIRBAG WARNING LIGHT IS ON AND STAYS ON. IT'S BEEN LIKE THIS FOR A WHILE NOW. I NEVER THOUGHT MUCH OF IT UNTIL I GOT ONLINE RESEARCHING IT AND FOUND THAT NOT ONLY THAT IT IS A COMMON PROBLEM, BUT A VERY DANGEROUS SITUATION. APPARENTLY THE AIRBAGS WILL NOT EVEN WORK. FROM WHAT I FOUND THE PROBLEM HAS TO DO WITH A CABLE THAT CONNECTS THE SEATBELT LOCKING MECHANISM TO THE SRS SYSTEM IS TO SHORT ALSO A POSSIBLE PROBLEM WITH A CLOCKSPRING. BY DOING SOMETHING AS LITTLE AS MOVING THE DRIVERS SEAT ALL THE WAY BACK CAN TRIGGER THE WARNING LIGHT BECAUSE THE CABLE IS TO SHORT. I LEARNED THIS MOSTLY THROUGH PEOPLE OVER THE INTERNET WHO TOOK THERE VEHICLES TO FORD DEALERSHIPS AND WAS TOLD THAT WAS THE PROBLEM. I CALLED FORD TO SEE IF THERE WAS A RECALL ON IT OR IF THEY WOULD FIX IT. NO RECALL AND WON'T PAY TO FIX. FORD KNOWS ABOUT THE PROBLEM AND KNOWS WHAT THE PROBLEM IS. I READ THAT FORD SENT A MEMO OUT TO IT'S DEALERSHIPS TELLING THEM ABOUT THE PROBLEM HAD A MEMO NUMBER FORGOT TO WRITE IT DOWN. THIS VEHICLE IS A FAMILY VEHICLE AND THAT'S THE PRIMARY REASON WE BOUGHT IT. I WOULD THINK THAT THIS BEING SUCH A SERIOUS SAFETY ISSUE THAT FORD WOULD FIX NO PROBLEM, BUT AT THE VERY LEST SOMEBODY SHOULD BE ABLE TO MAKE THEM FIX THIS. I DON'T KNOW WHAT ARE THE PARAMETERS FOR A RECALL TO BE ISSUED, BUT I DO KNOW THAT IF THIS DOES NOT CALL FOR ONE THEN WHO OR WHAT IS THE NHTSA FOR. I GUESS IT TAKES A LOT OF PEOPLE GETTING HURT OR DYEING FOR SOMETHING TO BE DONE. *

2002 FORD EXPLORER, 125K MILES. AIRBAG WARNING LIGHT STAYS ON. MECHANICS DIAGNOSED AS A BAD PRE-SEATBELT TENSIONER CONTACT, MECHANIC SAID THAT MOVING DRIVERS SEAT BACK AND FORTH DEGRADES THE CONTACT AND WOULD NOT ALLOW THE AIR BAG TO FUNCTION IN A CRASH. *TR

TRANSMISSION STARTED TO SLAM INTO GEAR. TRANSMISSION FAILURE. HAD TO HAVE A COMPLETE REBUILD/OVERHAUL OF TRANSMISSION. *TR

REAR DIFFERENTIAL. *TR

TL*THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THE AIR BAG INDICATOR REMAINED ILLUMINATED. THE DEALER STATED THAT THE SEAT BELT LATCH SYSTEM DOES NOT WORK AND THEY ARE CHARGING HIM TO DIAGNOSE AND REPAIR THE FAILURE. THE CONTACT STATED THAT IT IS A SAFETY HAZARD THAT THE SEAT BELT DOES NOT WORK. THE FAILURE AND CURRENT MILEAGES WERE 47,600. UPDATED 12/10/08 *CN BOTH OF THE REAR SPRINGS BROKE AND THE REAR AXLE BEARING WAS BAD. UPDATED 12/16/08. *JB

TL*THE CONTACT OWNS A 2002 FORD EXPLORER. WHEN THE CONTACT MANUALLY CLOSED THE LIFTGATE, THE REAR GLASS EXPLODED UNEXPECTEDLY. THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN ID NUMBER 011010000; HOWEVER, IT FAILED TO SUFFICIENTLY CORRECT THE SAFETY DEFECT. THE VEHICLE HAS NOT BEEN REPAIRED. THE CONTACT WAS CONCERNED OF THE SAFETY RISK INVOLVED. THE FAILURE MILEAGE WAS 76,249 AND CURRENT MILEAGE WAS 76,259.

VEHICLE TAKEN TO DEALER FOR STATE INSPECTION. BOTH REAR SUSPENSION COIL SPRINGS WERE CRACKED THROUGH. PARTS ARE BEING REPLACED BY DEALER. OLD PARTS ARE AVAILABLE. *TR

2002 FORD EXPLORER AIRBAG LIGHT HAS BEEN ON. I TOOK IT TO THE DEALER AND THEY SAID IT NEEDS A PRETENSIONER REPAIR KIT INSTALLED FOR $650. I DECLINED SERVICE. I LOOKED ON THE INTERNET AND THEIR ARE LOTS OF COMPLAINTS; IN JULY 2001, FORD ISSUED A SPECIAL SERVICE MESSAGE ANNOUNCING THAT SOME AIR BAG CLOCKSPRING DEVICES MAY PRODUCE NOISE WHEN THE STEERING WHEEL IS TURNED FULL LEFT OR RIGHT. FORD WAS AWARE THAT SOME CLOCKSPRINGS MAY HAVE BEEN IMPROPERLY INSTALLED. THE IMPROPER INSTALLATION MAY ALSO CAUSE AN OPEN CIRCUIT AND THE AIR BAG WARNING LIGHT TO ILLUMINATE. STARTING WITH VEHICLES PRODUCED IN SEPTEMBER 2001, FORD ADDING LENGTH TO THE CLOCKSPRING WIRE TO REDUCE THE LIKELIHOOD OF DAMAGE FROM IMPROPER INSTALLATION. *TR

TRANSMISSION SLIPPED GEARS AND "CHECK TRANSMISSION" MESSAGE CAME UP ON DASH. BOLT WAS LOOSE INSIDE OF THE TRANSMISSION AND PIECES OF METAL THROUGHOUT. THIS LED TO FULL TRANSMISSION REPLACEMENT AND CLOSE TO $3500 IN REPAIR BILLS AT 64K MILES. *TR

BATTERY DIED ON 2002 FORD EXPLORER. INSTALLED NEW BATTERY AND 4 WHEEL DRIVE MODULE QUIT WORKING. BOUGHT NEW PART FOR $202.00. FIXED PROBLEM WITH NEW PART. OBVIOUSLY THE REALIZED THE DEFECT AND REFUSE TO DO RECALL. *TR

THROTTLE STUCK AND CAR WOULD NOT SLOW DOWN, ALMOST CAUSED AN ACCIDENT, PUT CAR IN NEUTRAL BUT ENGINE KEPT ON RACING, SEARCHED INTERNET ON FOUND THAT THE THROTTLE CABLE IS DEFECTIVE, FORD CHANGED DESIGN FROM 12 TO 9 WIRE DESIGN, SAW ALOT OF POSTS ON INTERNET WITH SIMILAR EXPERIENCES, CAN'T BELIEVE NO RECALL. CAR ACCELERATED ON ITS OWN. *TR

ON 10-14-2008, TOOK VEHICLE IN FOR ROUTINE NYS VEH INSPECTION. MIDAS MECH INFORMED ME THAT A 5 INCH PIECE SNAPPED OFF AT THE BOTTOM OF THE PASS SIDE REAR COIL SPRING . YOU COULD SEE THAT THE COIL SPRING WASN'T SEATED RIGHT ANYMORE. VEHICLE MILEAGE WAS APPROX 66,400. NEVER USED OFF ROAD. MECH INFORMED ME THAT 2002 FORD EXPLORERS ARE NOTORIOUS FOR DEFECTIVE WHEEL HUBS (WHICH IS TRUE BECAUSE I RECENTLY JUST REPLACED BOTH ABOUT 1000 MI AGO AT $1400) AND FOR THE STRUT COIL OVER SPRINGS SNAPPING. ENOUGH ALREADY!! WHEN WILL THE GOV MAKE FORD OWN UP TO DESIGN AND SAFETY FAILURES !!!??? I COULD HAVE BEEN TRAVELING ON THE HIGHWAY WHEN THIS COIL SPRING PIECE SNAPPED OFF AND COULD HAVE PUNCTURED THE TIRE OR THE BRAKE LINE OR THE FUEL TANK!! *TR

2002 FORD EXPLORER XLS 4.0L V6, THESE TRANSMISSIONS NEED TO BE INVESTIGATED, YOU CANT CHECK THE FLUID LEVEL IN THEM WHICH IS NOT RIGHT ONLY TO BE DESIGNED TO BENEFIT FORD WHEN IT TEARS UP WITH HIGH REPAIR COSTS, MY EXPLORER HAD ONLY ABOUT 60000 MILES WHEN TRANS WENT OUT. I HAD IT REBUILT AT A LICENSED TRANSMISSION REPAIR SHOP FOR ABOUT $3000.00 IT DROVE GOOD FOR ABOUT THE SAME MILES AND STOP PULLING IN THE MIDDLE OF BUSY TRAFFIC WITH CARS TAILGATING ME LUCKILY NO ACCIDENT. PLEASE HOW CAN THIS TRANS BE INVESTIGATED. *TR

ON THE DAY IN QUESTION I WAS PULLING OUT OF THE STAFF PARKING LOT FROM THE PRISON THAT I WORK AT AS AN ADULT CORRECTIONS OFFICER, UPON SHIFTING THE AUTOMATIC GEAR SHIFT STICK FROM PARK TO DRIVE THE SHIFTER SNAPPED AND BROKE RIGHT INTO MY HAND HANGING BY A WIRE. WAS ABLE TO DRIVE HOME AND PARK IT BUT HAD TO DISCONNECT THE BATTERY TERMINALS TO GET MY KEY OUT OF THE IGNITION. UPON REMOVAL OF THE UNDER STEERING COLUMN COVER I COULD SEE WHERE THE CONNECTING BOLT THAT CONNECTS THE GEAR SHIFT STICK TO THE STEERING COLUMN HAD BROKEN OFF. THE MENTAL CONNECTING PIECE APPEARS TO BE MADE OF SOFT ALUMINUM. THE COST TO REPAIR I KNOW WILL BE EXPENSIVE !!! I THINK ITS A DEFECT AND THERE SHOULD DEFINITELY BE A RECALL ON THIS AND FORD SHOULD COVER THE REPAIR AND OR REPLACEMENT COST FOR ITS LOYAL FORD CUSTOMERS, THANKYOU !!!! *TR

1) 2002 FORD EXPLORER WILL CRANK BUT NOT START WHEN WEATHER IS HOT (2) MANY TIMES AT HOME WHEN WEATHER IS HOT. CONSEQUENCES: UNABLE TO USE CAR FOR A MONTH. (3) FORD DEALER ($250) CHANGED FUEL IDLE BOX. DID NOT CORRECT PROBLEM.(4) FORD NOW WANTS TO CHANGE FUEL PUMP FOR $1000.00 MILEAGE IS 12000 . *TR .

2002 FORD EXPLORER USED FOR NON BUSINESS DRIVING. NO HEAVY LOADS OR TRAILERS. NO OFF ROAD USE. NO INCIDENTS WITH OBJECTS IN ROAD, POT HOLES, OBSTACLES ETC. BOTH REAR SUSPENSION SPRINGS BROKEN. ONE SPRING BROKEN IN 3 PLACES. NOTICED @ 56,500 MILES. SPRINGS HAD BEEN BROKEN FOR A WHILE(RUST ON BREAKS). DIDN'T NOTICE IT UNTIL RECENTLY BROKEN SPRING ON OTHER SIDE ASYMPTOMATIC. THE ONLY IMMEDIATE CONSEQUENCES TO ME WERE A LARGE REPAIR BILL. IT COULD HAVE BEEN A LOT WORSE IF I WAS PRESENTED WITH A NEED FOR AN EMERGENCY MANEUVER AND THE FAULTY SUSPENSION CAUSED AN ACCIDENT. I REPLACED BOTH REAR SPRINGS AND STRUTS. PARTS IN REPAIR SHOP TRASH. WON'T LAST THERE TOO LONG. REPAIR SHOP REPORTS SEEING SIMILAR PROBLEMS WITH EXPLORER AND RELATED FORD MODELS. INTERNET SEARCH REVEALED MANY PEOPLE HAD SAME PROBLEM WITH NO HISTORY OF ABUSE REPORTED. HAD REAR BRAKES SERVICED AT THE SAME TIME. HAD TO REPLACE SHOE PADS ON PARKING BRAKE BECAUSE THE PADS BOTH FELL OFF. USE PARKING BRAKE INFREQUENTLY. REPAIR SHOP REPORTED SEEING THIS PROBLEM PREVIOUSLY ALSO. *TR

TL*THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT NOTICED FUEL LEAKING FROM A HOSE AFTER REFILLING THE VEHICLE WITH FUEL. SHE DROVE THE VEHICLE TO A LOCAL REPAIR SHOP AND THE MECHANIC STATED THAT THE ASSEMBLY LINE CONNECTED TO THE FUEL TANK WAS DEFECTIVE. THE MANUFACTURER STATED THAT THERE WERE NO RECALLS. THE DEALER ADVISED HER TO BRING IN THE VEHICLE TO BE SERVICED. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT MILEAGE WAS 113,000 AND FAILURE MILEAGE WAS 112,085.

TL*THE CONTACT OWNS A 2002 FORD EXPLORER. INTERMITTENTLY, THE VEHICLE WOULD NOT SHIFT OUT OF PARK. THE MANUAL STATED TO BYPASS THE SHIFT INTERLOCK WITH A SCREWDRIVER, BUT THEN THE BRAKE LIGHTS WOULD NOT ILLUMINATE. THE VEHICLE HAS BEEN TAKEN TO THE DEALER APPROXIMATELY SIX TIMES REGARDING THIS SAME ISSUE, BUT THEY COULD NOT DUPLICATE THE FAILURE. THE CURRENT MILEAGE WAS 57,000 AND FAILURE MILEAGE WAS 40,000.

THE O/D LIGHT STARTED COMING ON FOR NO REASON. THEN THE CAR STARTED SHAKE WHEN IT WAS SHIFTING GEARS. THEN IT WAS SHAKING A LOT AT ABOUT 60-65 MPH. *TR

MY 2002 FORD EXPLORER REAR SPRINGS BROKE JUST THE OTHER DAY. MINE HAD RUSTED OUT AND BROKE AT THE BOTTOM AND TOP OF THE SPRINGS FROM RUSTING OUT. *TR

IN LATE JANUARY, 2008 SOMETHING STRUCK THE RADIATOR AND TRANSMISSION COOLER OF MY 2002 FORD EXPLORER. I WAS NOT AWARE THAT AN OBJECT HAD PENETRATED BOTH OF THESE CAUSING COOLANT AND TRANSMISSION FLUID LEAKAGE. THE ENGINE LOCKED UP AND THE TRANSMISSION STOPPED WORKING. MY LOCAL FORD DEALER REPLACED MY ENGINE AND SOME PARTS IN MY TRANSMISSION. SINCE THEN MY TRANSMISSION HAS FAILED NUMEROUS TIMES HAVING TO BE TOWED BACK TO THE DEALER. WHEN THE FAILURES OCCUR, THE VEHICLE WILL RAPIDLY SLOW TO A STOP IN MID TRAFFIC. I HAVE BEEN ALMOST STRUCK IN THE REAR EACH TIME THIS HAS HAPPENED. THE FORD DEALER THAT REPAIRED MY TRANSMISSION AT A COST OF $2000 WILL DO NOTHING TO CORRECT THE PROBLEM ESPECIALLY NOW THAT TOTAL TRANSMISSION FAILURE HAS OCCURRED. I HAVE RESEARCHED THE INTERNET AND FOUND THOUSANDS OF THESE VEHICLES HAVE THE SAME PROBLEM. I WAS A DEPUTY SHERIFF FOR 16 YEARS. THIS IS DEFINITELY A SAFETY ISSUE AND A SEVERE TRAFFIC HAZARD. PLEASE HELP ALL MOTORISTS BY FORCING FORD TO RECALL THESE TRANSMISSIONS AND REPLACE THEM. *TR

WINDSHIELD, WATER LEAKING FROM THE FRONT WINDSHIELD ON MY 02 FORD EXPLORER XLT, BESIDES THAT HAVING PROBLEMS SHIFTING GEARS, SOME TIMES GEARS GET STUCK IN BETWEEN PARK AND REVERSE. SOMETIMES I HEAR A LOUD POPPING SOUND WHEN GEARS FINALLY GO INTO REVERSE....HAVE HAD BOTH PROBLEMS CHECKED AND REPAIRED, BUT GEARS CONTINUE TO STICK. *TR

2002 FORD EXPLORER TRANSMISSION FAILURE WHILE DRIVING. VEHICLE HAD TROUBLE SHIFTING FROM 2ND TO 3RD GEAR (AUTOMATIC TRANSMISSION). ACCELERATING FROM 2ND GEAR, THE ENGINE WOULD REV. THEN I FEATHERED OFF OF THE ACCELERATOR, STEPPED ON PEDAL GENTLY, ACCELERATED AND VEHICLE MADE A LOUD SQUEAKING NOISE AND THEN LURCHED FORWARD AS IT WENT INTO 3RD GEAR. OVERDRIVE LIGHT STARTED FLASHING, THEN CHECK ENGINE LIGHT CAME ON. HAD VEHICLE TOWED ALMOST 100 MILES AND TAKEN TO INDEPENDENT TRANSMISSION REPAIR SHOP. BAND WAS BROKEN AND PLANETARY GEARS/BEARINGS WERE DAMAGED. TRANSMISSION REBUILT FOR $2200. *TR

2002 FORD EXPLORER BADLY RUSTED CRACKED REAR COIL SPRINGS. WHILE DOING BRAKE JOB NOTICED HOW RUSTED AND CRACKED REAR COIL SPRINGS WHERE. CAR HAS LESS THAN 75,000 MILES ON IT NEVER TOWED NO HEAVY WEIGHT SPRINGS SHOULD NOT CRACK LIKE THAT. COULD HAVE SHOT OUT AND CAUSED MAJOR DAMAGE (IE SHOT THROUGH TIRE OR GAS TANK LOSS OF CONTROL OF VEHICLE ETC.) *TR

WHEEL BEARINGS ON 2002 FORD EXPLORER ARE WEARING OUT WITHOUT ANY NOTICE. I NEVER HAD A CAR THAT EXPERIENCED THIS ISSUE. THIS IS A SEVER PROBLEM AS I DRIVE MY SMALL CHILDREN AROUND IN. KNOWING THAT A WHEEL COULD EVENTUALLY COME OFF SCARES THE LIFE OUT OF ME. THERE IS NO RECALL FROM AS THIS IS A MANUFACTURE DEFECT. *TR

WITHIN FOUR MONTHS FROM DATE OF PURCHASE MY 2002 FORD EXPLORER XLT 4WD START HAVING PROBLEMS. THEY ARE: 1. VIBRATION INSIDE INCLUDING PHYSICAL MOVEMENT INSIDE WHEN DRIVING WITH REAR WINDOW CRACK OVER 30 MPH. THE FASTER YOU DRIVE THE GRATER THE VIBRATION. I TOOK THE EXPLORER TO SEVERAL DEALERS, THEY INFORM ME THAT THIS IS NORMAL AND IT'S REFER TO AS HELICOPTER EFFECT. 2. THE DIGITAL KEYPAD STOP WORKING. 2. THE KEYS DON'T OPEN THE DOOR 3. THE TRANSMISSION SLIP, KICK AND DELAYS WHEN PUT IN DRIVE OR REVERSE. 4.TRANSMISSION DELAYS GOING INTO OVERDRIVE. 5.THE PASSENGER SIDE QUARTER PANEL GLASS SHATTER TWICE, AT FIRST I TAUGHT SOMEONE HAD BROKE IT AND MY SON REPORTED IT TO THE POLICE. THE INSURANCE COMPANY REPLACE IT AND FEW MONTHS LATER IN MY GARAGE IT SHATTER AGAIN AND THAT'S WHEN IT ALL CAME TOGETHER. THIS TIME MY SON FIX IT FOR ME. 6.THERES ALSO A WINDING SOME COMING FROM UNDER THE SUV AND MY SON THINKS IT HAVE SOMETHING TO DO WITH THE DIFF, KEEPING THE VIBRATION IN MIND. 6. THE LATCH THAT SECURE THE REAR WHERE THE JACK HANDLE IS LOCATED BROKE. *TR

TL*THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE ATTEMPTING TO CLOSE THE REAR DOOR, THE REAR LIFTGATE AND HINGE ON THE TOP LEFT SIDE BECAME LOOSE. THE REAR GLASS FELL OUT AND SHATTERED ALL OVER THE CONTACT AND HER CHILD. SHE TOOK THE VEHICLE TO HER MECHANIC AND WAS NOTIFIED OF NHTSA CAMPAIGN ID NUMBER 04V442000 (STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS). SHE CALLED FORD AND WAS INFORMED THAT HER VIN WAS NOT INCLUDED IN THE RECALL; THEREFORE, THEY WOULD NOT BE RESPONSIBLE FOR THE REPAIR. THE CONTACT FEELS THAT THE REPAIR SHOULD BE MADE FOR FREE SINCE THE FAILURES ARE IDENTICAL. THE CURRENT AND FAILURE MILEAGES WERE 69,000.

TRANSMISSION FAILURE. OVERDRIVE LIGHT FLASHING AND ERRATIC SHIFTING. DEALER DIAGNOSIS IS THAT TRANSMISSION NEEDS TO BE REPLACED. *TR

2002 FORD EXPLORER SHIFTER BROKE OFF IN HAND WHILE AT GAS PUMP. THE PART THAT BROKE IS WHAT THE SHIFT HANDLE CONNECTS TO AND IS NOT REPLACEABLE. FORD SAYS I MUST PURCHASE THE ENTIRE STEERING COLUMN IN THE AMOUNT OF $871.70. I HAVE READ ALL OVER THE INTERNET THAT THOUSANDS OF OTHER EXPLORER OWNERS HAVE EXPERIENCE THAT SAME PROBLEM. FORD LIST THE PART NUMBER. 3C529. *TR

I BOUGHT MY 2002 EXPLORER WITH 80,000 MILES ON IT FROM A RESPECTED LOCAL FORD DEALER. 20,000 MILES LATER, MY O/D LIGHT WON'T GO OFF AND MY GEARS WON'T ENGAGE PROPERLY. THIS HAPPENS FOR 2 DAYS BEFORE I SPUTTER INTO A DEALERSHIP FOR SERVICE. I'M NOW BEING TOLD THAT I NEED TO REPLACE THE WHOLE TRANSMISSION AT A COST OF $2,500. THE KELLEY BLUE BOOK TRADE-IN VALUE IS ONLY $2,100 AND I STILL OWE $4,000! I FEEL DUPED AND SCAMMED BY FORD: A COMPANY MY FATHER HAS WORKED FOR 34 YEARS. FORD INSISTS THERE'S NOTHING THEY CAN DO ABOUT THIS COST. MY QUESTION IS: WHY HASN'T THERE BEEN A RECALL WHEN I'VE FOUND HUNDREDS OF COMPLAINTS FILED ABOUT THE VERY SAME PROBLEM I'M HAVING? WHY AM I JUST SUPPOSED TO EAT THIS COST WHEN IT'S AN OBVIOUS MANUFACTURER'S DEFECT?! HELP!!! *TR

CHECK TRANSMISSION MESSAGED APPEARED AND OD OFF LIGHT STARTED BLINKING. *TR

MY 2002 FORD EXPLORER HAS BROKEN REAR SUSPENSION SPRINGS. MY VEHICLE HAS 75,000 MILES ON IT. I HAVE NOTICED THAT THERE ARE NUMEROUS CUSTOMERS WITH THIS SAME PROBLEM. THIS MAY BE DUE TO BAD STEEL OR HEAT TREATMENT OF THE PARTS. I AM REQUESTING ACTION ON THIS ITEM. I DO NOT DO ANY HAULING OR TOWING TO CAUSE THE PROBLEM. *TR

NORMAL DRIVING CAR WITH VERY LITTLE LIGHT TOWING HAD REAR COIL SPRING FAILURE. I WAS ABLE TO DRIVE THE CAR TO THE MECHANICS TO GET FIXED HOWEVER THERE IS ABSOLUTELY NO REASON THIS PART SHOULD FAIL AT ONLY 80,000 MILES. I HAVE DRIVEN CARS WITH FACTORY SPRINGS THAT HAD 200K ON THEM. AND SOMEONE COULD HAVE BEEN HURT, INCLUDING MYSELF. *TR

MY 2002 FORD EXPLORERS HOOD IS CORRODING. IT'S BEEN OVER A YEAR SINCE THE FIRST SPOT APPEARED. I REALLY DIDN'T PAY MUCH ATTENTION TO IT BECAUSE I THOUGHT IT WAS JUST FROM WEAR AND TEAR, BUT THEN 2 MONTHS AGO 2 MORE SPOTS APPEARED. ON 10/3/08 I WENT TO A BODY SHOP TO SEE HOW MUCH IT WOULD COST TO PAINT, AND I SURPRISED TO HEAR HIM TELL ME THAT THE PROBLEM IS REALLY A FORD PROBLEM BECAUSE IT LOOKED LIKE THE HOOD IS MADE OF ALUMINUM AND THE PAINT ISN'T STICKING. THAT SAME DAY, I WENT TO THE FORD DEALER NEAREST TO ME AND I WAS TOLD THAT INDEED THERE IS A PROBLEM WITH THESE HOODS AND CONFIRMED WHAT THE GUY AT THE BODY SHOP SAID. HE THEN TOLD ME THAT SINCE MY CAR IS A 2002, 5 YEARS HAS PASSED AND I CANNOT HAVE IT REPLACED FOR FREE. THIS IS UNFAIR. I WAS NOT AWARE OF THE PROBLEM, AND NO ONE AT FORD INFORMED US. HAD I KNOWN THAT IT WAS THEIR PROBLEM, I WOULD HAVE HAD IT REPLACED WHEN THE FIRST SPOT APPEARED. *TR

PARKED IN THE DRIVEWAY AHEAD OF MY WIFE'S CAR. STARTED THE FORD EXPLORER AND PUT IT IN REVERSE, NOTHING HAPPENED, IT DID NOT ENGAGE. THEN ALL OF A SUDDEN IT ENGAGED AND LEAPED BACKWARDS INTO MY WIFE'S CAR. SINCE THIS IT HAS HAPPENED SEVERAL MORE TIMES. I HOPE THAT A PERSON ISN'T STANDING BEHIND ME WHEN IT HAPPENS. *TR

PURCHASED A 2002 FORD EXPLORER IN 2003 WITH 30,000 MILES ON IT. ALMOST INSTANTLY A HUMMING NOISE CAME FROM WHAT I THINK IS THE FRONT DRIVER SIDE, MAY BE MORE AREAS, AND WAS UNSURE WHAT TO DO WITH IT. REPLACED BRAKES A FEW YEARS LATER AND MECHANIC TOLD ME BEARINGS WERE WARPED AND NEEDED TO BE REPLACED. I ASKED THE MECHANIC WHAT THE CONSEQUENCE WOULD BE IF NO REPAIRS WERE MADE AND HE STATED NONE. I READ A MESSAGE BOARD ABOUT THE 2002 EXPLORER AND THIS SEEMS TO BE AN ISSUE FOR MANY OWNERS. I ALSO RESEARCHED THE CONSEQUENCE OF A BEARING NOT BEING REPLACED AND THE CONSEQUENCES CAN RESULT IN DEATH. PLEASE TAKE THE TIME TO RESEARCH THIS ISSUE BEFORE SOMEONE REALLY GETS HURT. *TR

SHIFTER BROKE OFF. *TR

2002 FORD EXPLORER, WHEEL BEARINGS WENT OUT (PRE-MATURELY AS ON THOUSANDS OF THIS MODEL CAR)AND AIRBAG DISCONNECTED (FORD MADE CABLE TOO SHORT UNDER DRIVER'S SEAT.) LUCKY WE CAUGHT IT BEFORE WHEEL FLEW OFF AND AIRBAG DIDN'T DEPLOY! *TR

PREMATURE FAILURE OF ALL FOUR WHEEL BEARINGS IN MY 2002 FORD EXPLORER AS WELL AS THE PINION GEAR AND CLUTCH PACKS WITH LESS THAN 50,000 MILES. *TR

WENT TO PUT MY 2002 FORD EXPLORER IN REVERSE AND THE SHIFT LEVEL BROKE OFF FROM THE STEERING COLUMN, LEAVING THE VEHICLE UNABLE TO BE DRIVEN. THIS APPARENTLY HAS HAPPENED TO MANY OTHERS AND THE ONLY REPAIR IS TO REPLACE THE ENTIRE STEERING COLUMN WHICH COSTS OVER $1,000. *TR

BROUGHT OUR 2002 FORD EXPLORER XLT INTO THE DEALER WITH 75,000 MILES ON IT TO CHECK OUT A NOISE IN THE REAR END. WAS TOLD IT NEEDED A NEW WHEEL BEARING. THIS IS THE SECOND WHEEL BEARING THAT WE'VE HAD TO REPLACE. THE DEALER ALSO FOUND THAT BOTH REAR COIL SPRINGS WERE BROKEN. SAID THEY MAY HAVE BEEN BROKEN FOR SOME TIME. WILL COST $250 FOR THE WHEEL BEARING AND $500 FOR NEW SPRINGS. WAS TOLD FORD WILL NOT PAY FOR THE DEFECTIVE SPRINGS. HAVE NEVER TOWED ANYTHING WITH THE VEHICLE. HAVE READ ON THE INTERNET ABOUT LOTS OF OTHER PEOPLE EXPERIENCING REAR SPRING FAILURES AS WELL. *TR

BROUGHT MY 2002 EXPLORER (59K MILES) TO DEALER FOR REPAIR AND WAS INFORMED I HAD A BROKEN REAR SPRING. ON DISCUSSION BOARD ON-LINE FOUND ALLOT OF OTHER PEOPLE WITH SAME PROBLEM. VERY COSTLY TO FIX CAN'T UNDERSTAND WHY SPRING WOULD BREAK ON LOW MILEAGE VEHICLE. *TR

TRANSMISSION FAILURE. *TR

REAR COIL SPRING BROKE AND DAMAGED THE STRUT. DEALER REPAIRED BOTH AT COST TO CONSUMER, ALSO SUGGESTED I REPLACED THE OTHER SIDE BEFORE IT FAILS. THIS FORD EXPLORER HAS NEVER TOWED ANYTHING OR HAS NEVER BEEN OFF ROAD. ALL FOUR WHEEL BEARINGS HAVE BEEN REPLACED ON TRUCK AT 50,000 MILES. BUT TRUCK WAS UNDER EXTENDED WARRANTY. *TR

MY FORD EXPLORER TRANSMISSION STARTED SLIPPING, IT IS STARTING TO FAIL. IT SEEM THAT THIS IS A BIG PROBLEM WITH THESE VEHICLES, THERE SHOULD BE A RECALL. THERE HAVE BEEN RECALLS FOR LESS. *TR

THE OVERDRIVE LIGHT WAS BLINKING, AND THE CHECK ENGINE LIGHT WAS ON. AFTER HAVING THE CAR SCANNED BY A MECHANIC, WE WERE TOLD THAT THE PC SOLENOID IN THE TRANNY WAS OUT. WE BROUGHT IT TO THE DEALER IT WAS PURCHASED AT, AND THEY PERFORMED THE SAME TEST AND FIXED IT AT A COST OF $1058.18. A WEEK LATER IT IS SHIFTING HARD. PLUS AFTER USING THE 4WHEEL DRIVE ONLY TWICE, IT WOULD NOT GO INTO 4 WHEEL DRIVE. WHEN I TOOK IT TO THE DEALERSHIP THEY TOLD ME THE 4X4 MODULAR HAD FAILED THIS AFTER A 140.50 CHECK, AND THEY WANTED 600.00 TO FIX, THIS WHILE PUTTING BRAKES ON IT. AND WHEN I ASKED WHAT WOULD CAUSE IT GO OUT, THE SERVICE MANAGER TOLD ME " HOW WOULD I KNOW?" *TR