2002 Ford Explorer complaints

MY SUV WAS PARKED IN THE DRIVEWAY. I PUSHED THE REAR WINDOW RELEASE BUTTON TO OPEN THE REAR WINDOW AND IT EXPLODED. GLASS FRAGMENTS WERE FOUND UP TO 12 FEET IN ALL DIRECTIONS. THE NOISE IT MADE WAS LOUD, LIKE A SHOT GUN HAD GONE OFF. A PROFESSIONAL AUTO MECHANIC TOLD ME THAT MY REAR WINDOW REGULATOR MUST HAVE MALFUNCTIONED. CLEARLY THIS IS A DESIGN FLAW THAT FORD SHOULD RECTIFY AND FEAR FOR THE SAFETY OF ANYONE OWNING/USING THIS VEHICLE. I'M CURRENTLY SEARCHING FOR REPLACEMENT PARTS. *TR

THERE HAS NOT BEEN A TOTAL FAILURE YET, BUT FROM WHAT I HAVE READ FROM OTHERS IT IS NOT TOO FAR OFF. I HAVE A 2002 FORD EXPLORER AND THE TRANSMISSION IS STARTING TO FAIL. FROM WHAT THE REPAIR SHOP TELLS ME THERE IS A DEFECTIVE PRESSURE CONTROL VALVE. FROM WHAT THE FORUM TELLS ME THAT IS THE BEGINNING OF THE END. FORD MUST KNOW ABOUT THIS PROBLEM BY NOW, BUT AS I FAR AS I CAN TELL THEY HAVE NO INTENTION OF FIXING THIS POTENTIALLY SERIOUS ISSUE. I USE THIS VEHICLE TO TRANSPORT MY FAMILY AND DO NOT WANT TO HAVE A TOTAL FAILURE WHILE DRIVING, OR LEAVING MY WIFE AND KIDS STRANDED. THE OVER DRIVE OFF LIGHT BEGINS TO FLASH AND THE FOURTH AND FIFTH GEARS WILL NO LONGER ENGAGE. *TR

THE REAR PANEL BELOW THE REAR WINDOW OF MY 2002 FORD EXPLORER CRACKED. WHILE IN THE CAR WASH, TWO THIRDS OF THE REAR PANEL FELL OFF THE BACK OF THE VEHICLE. I HAVE FOUND OUT THAT THIS IS AN EXPENSIVE REPLACEMENT AND THAT FORD HAS BEEN MADE AWARE OF THE PROBLEM. MY CONCERN IS IF IT FELL OFF IN A CAR WASH WHAT WOULD HAPPEN IF IT FELL OFF WHILE I WAS DRIVING 55-65 MPH ON THE HIGHWAY? ALSO, I AM NOT THRILLED ABOUT THE IDEA OF HAVING TO SPEND $500 TO FIX A PIECE OF MY VEHICLE THAT SHOULD REMAIN INTACT. *TR

I RECENTLY HAD TO HAVE THE BEARINGS REPLACED DUE TO PROBLEMS THAT MANY HAVE EXPERIENCED WITH THE SAME MAKE, MODEL, AND RESPECTIVE YEARS. ONCE THE BEARINGS WERE REPLACED I NOTICED MORE ISSUES WITH THE "SLIPPING" TRANSMISSION THAT MANY MANY MANY MORE HAVE ALREADY LODGED COMPLAINTS AGAINST. WHAT IS BEING DONE? WHEN CAN WE EXPECT ANSWERS? *TR

MY OD LIGHT STARTING BLINKING. THEN I STARTED HEARING A CLICKING NOISE. CAR SHUTTERED NUMEROUS DAYS, THEN WOULD NOT GO ANY FASTER THEN 25 MPH. HAD TO GET THE TRANSMISSION COMPLETELY REBUILT. HAD 92,000 MILE ON IT. EVIDENTLY FORD IA AWARE OF THIS PROBLEM AND WILL DO NOTHING. *TR

PURCHASED A 2002 FORD EXPLORER FOR MY 17 YR OLD DAUGHTER. A FEW WEEKS LATER SHE DROVE HOME FROM COLLEGE AND SAID SHE THOUGHT IT NEEDED AN ALIGNMENT BECAUSE CAR VIBRATING. SHE HAD SCHEDULED AN APPOINTMENT TO HAVE THIS DONE. A COUPLE DAYS LATER SHE WAS DRIVING AT 70 MPH ON THE INTERSTATE WHEN HER AND THE PASSENGER HEARD A LOUD NOISE IN THE BACK PASSENGER SIDE OF THE CAR. THE CAR THAN BEGAN TO SHAKE VERY HARD AND LOOSE CONTROL. SHE COULD NOT KEEP ON THE ROAD AND ROLLED ACROSS THE INTERSTATE AND INTO THE MEDIAN. THE REAR PASSENGER SIDE TIRE HAD BROKEN OFF THE CAR. THANKFULLY THERE WAS NO TRAFFIC AND THE TWO SURVIVED THE CRASH WITH NON LIFE THREATENING INJURIES. I CAN ONLY HOPE THE NEXT PERSON THIS HAPPENS TO IS AS LUCKY. UPON RESEARCHING THIS PROBLEM ON THE INTERNET I REALIZED THIS SEEMS TO BE A COMMON CAUSE OF ACCIDENTS WITH THIS TYPE OF VEHICLE. WHAT IS IT GOING TO TAKE TO MAKE FORD RECALL AND FIX THIS ISSUE. HOW MANY PEOPLE HAVE TO BE HURT OR KILLED? I HOPE THIS IS ADDRESSED BEFORE SOMEONE ELSE IS INJURED.*TR

SEVERE CRACKS IN BACK WINDOW HOUSING. CRACK IS SO SEVERE, CONSIDERATION OF WINDOW FALLING OUT IS POSSIBLE. INFORMATION PANEL REGISTERS DOOR AJAR WHICH CONSEQUENTLY FLASHES INTERNAL LIGHTS, RE-LOCKS DOORS, SETS WARNING BELLS TO GO OFF. OFTEN, DOOR AJAR DOES NOT REGISTER, BUT ELECTRIC LOCKS LOCK RE-LOCK AND LOCK MANY TIMES WITH WARNING BELLS GOING OFF, INTERIOR LIGHTS FLICKERING,MANY TIMES IN ONE INSTANCE. ALL ACTIVITIES HAPPEN INTERMITTENTLY, WITHOUT CAUSE OR REASON CAUSING SEVERE DISTRACTION TO DRIVER. THEFT ALARM GOES OFF AFTER VEHICLE HAS BEEN LOCKED SEVERAL HOURS; FOR NO APPARENT REASON. WHEN UNLOCKED AND RE-LOCKED, CONTINUES TO GO OFF INTERMITTENTLY. I BELIEVE THE REAR WINDOW HOUSING BREAK IS THE ROOT OF ALL THIS ACTIVITY. *TR

TL*THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THE TRANSMISSION WOULD SLIP BETWEEN SECOND AND THIRD GEARS. WHILE SHIFTING GEARS, THE RPMS WOULD ACCELERATE VERY HIGH AND THE VEHICLE WOULD JERK AND PERFORM AS IF IT WERE IN THE NEUTRAL POSITION. A DIAGNOSTIC WAS PERFORMED AND INDICATED THAT THE SOLENOIDS WERE FAULTY. THE CURRENT AND FAILURE MILEAGES WERE LESS THAN 99,000.

2 CRACKS IN THE HATCHBACK ABOVE THE LOGO. *TR

I HAVE A 2002 FORD EXPLORER LIMITED THAT HAS HAD CONTINUOUS REAR AXLE LEAKING AND OPERATING ISSUES. I HAVE HAD THE BEARINGS REPLACED THREE TIMES, THE SHAFT AXLE SEAL REPLACED, THE KNUCKLE ASSEMBLY REPLACED AND THE SPINDLE REPLACED. I HAD THIS WORK DONE AT CORTESE AUTO GROUP IN HENRIETTA NY (585-475-1211) IN JUNE OF 2007 AND APRIL OF 2008. I JUST NOTICED DIFFERENTIAL FLUID LEAKING FROM THE REAR AXLE ASSEMBLY AREA ON MARCH 16, 2009 AND CALLED THE CORTESE GROUP TO SEE IF THEY WOULD HONOR THEIR PREVIOUS REPAIR. THEY ADVISED ME THAT I WAS BEYOND THE "ORIGINAL PROBLEM" 2007 REPAIR DATE AND THE COST WAS ON MY OWN. TO REPAIR THIS LEAKY AXLE SEAL WILL COST ME IN THE NEIGHBORHOOD OF $400 AND CONSIDERING THIS HAS BEEN AN ONGOING ISSUE WITH THIS VEHICLE, I FEEL FORD MOTOR COMPANY OR CORTESE SHOULD FIX THIS PROBLEM WITH NO COST TO ME. I HAVE DONE SOME RESEARCH ONLINE AND IT APPEARS THIS PROBLEM IS VERY COMMON AMONG FORD EXPLORERS (HAD I KNOWN THAT AT THE TIME OF MY PURCHASE, I WOULD HAVE RECONSIDERED BUYING FROM FORD). IF THIS PROBLEM IS VERY COMMON AMONG FORD EXPLORERS AND IS A SAFETY ISSUE, WHY IS IT NOT CONSIDERED A RECALL AND REPAIRED BY THE MANUFACTURER OF THE VEHICLE? PLEASE ADVISE ME WHAT MY RIGHTS ARE AND IF ANYTHING CAN BE DONE ON BEHALF OF OTHER AFFECTED CONSUMERS. AFTER ALL, IN THIS TOUGH ECONOMY, WHO HAS $400 TO THROW AT A PROBLEM THAT WAS A KNOWN DEFICIENCY TO FORD AND ONE THAT SHOULD HAVE BEEN ADDRESSED BY THE COMPANY... *TR

I HAVE AN 02 EXPLORER WITH 70K MILES ON IT AND THE O/D LIGHT AND SERVICE ENGINE LIGHT ARE BOTH ON. I WAS TOLD THAT 2ND AND 5TH SHIFTS ARE GONE AND THAT I SHOULD REBUILD THE TRANSMISSION. I WAS READING DIFFERENT ARTICLES AND IT SEEMS LIKE THIS IS A BIG PROBLEM WITH THE EXPLORERS. FORD NEEDS TO RECALL THIS CAR! *TR

I WAS DRIVING HOME WHEN ALL OF A SUDDEN I HEARD A LOUD CLANG FROM THE REAR OF THE CAR. I FELT THE BACK OF THE CAR DROP. LUCKILY, I WAS ONLY ABOUT 100 YARDS FROM HOME SO I DROVE IT HOME. LOOKING UNDER THE CAR ONCE I GOT IT HOME IT WAS IMMEDIATELY NOTICEABLE THAT THE DRIVER SIDE REAR COIL SPRING HAD JUST SNAPPED. THIS CAR HAS NEVER BEEN USED FOR TOWING OR GOING OFF ROAD; IT IS STRICTLY A HIGHWAY VEHICLE. THIS IS AN UNACCEPTABLE PROBLEM, HAD I BEEN ON A HIGHWAY OR THE TURNPIKE IT COULD HAVE BLOWN OUT MY BACK TIRE CAUSING A WRECK. BOTH REAR COIL SPRINGS AND STRUTS WILL HAVE TO BE REPLACED NOW. *TR

2002 FORD EXPLORER XLT. WHINING FROM THE REAR HAS GROWN TO A LOUD ROAR AT ANY SPEED OVER 10MPH. WE DON'T DRIVE THIS CAR VERY OFTEN, SO WE IGNORED THE PROBLEM THINKING IT WAS THE TIRES. FROM ALL I HAVE READ AND HEARD, THIS CAN ONLY END IN A BAD SITUATION SINCE IT INVOLVES THE REAR DIFFERENTIAL AND WHEEL BEARINGS. THIS PROBLEM SHOULD BE LABELED AS A RECALL AND FORD SHOULD HAVE TO PAY FOR THE REPAIRS. THIS IS A SERIOUS SAFETY RECALL ISSUE. *TR

REAR COIL SPRINGS BROKE ON 2002 EXPLORER FOR UNKNOW REASON. *TR

SAME PROBLEM EVERYONE ELSE HAS. I HAVE A 2002 EXPLORER TRANS WENT HAD TO GET IT REBUILT. ONLY HAD THIS EXPLORER 11 MONTHS. *TR

I HAVE A 2002 FORD EXPLORER AND MY O/D LIGHT IS FLASHING ALONG WITH MY CHECK ENGINE LIGHT COMING ON. THIS SEEMS TO BE COMPLAINT #1 WITH THIS VEHICLE IN SEARCHING THE INTERNET. I SEEM TO HAVE A TRANSMISSION REBUILD COMING MY WAY. IT'S ALWAYS BEEN TOUGH TO SWITCH FROM DRIVE TO REVERSE. NOW MY LIGHTS ARE FLASHING AND IT HAS A HECK OF A TIME SWITCHING FROM 1ST TO 2ND GEAR. I HAVE 70,000 MILES ON THE VEHICLE. I ALSO HAVE ISSUE #2 FROM THE INTERNET COMPLAINTS ON THIS VEHICLE. MY TAILGATE MOLDED PLASTIC BENEATH MY REAR WINDOW SPLIT IN HALF AND FELL OFF. *TR

36,006 MILES REAR AXLE SEALS STARTED LEAKING, HAD NEW SET PUT ON. NOT EVEN 10,000 MILES & THAT SET STARTED LEAKING. HAD THIRD SET PUT ON. 61,500 MILES & LEAKING AGAIN! MECHANIC SAYS I HAVE A BROKEN REAR COIL SPRING. COULD THE SPRINGS HAVE BEEN FAULTY ALL LONG CAUSING THE REAR AXLE SEALS TO LEAK? *TR

I HAVE AN ISSUE WITH MY TRANSMISSION IN MY 2002 FORD EXPLORER. THE CAR HAS 76,000 MILES AND THE O/D LIGHT FLASHES AND 2ND GEAR IS A MESS. IT STARTED OUT OF NO WHERE. I GOOGLED THE PROBLEM AND CAME ACROSS THIS WEBSITE: HTTP://WWW.CARCOMPLAINTS.COM/FORD/EXPLORER/2002/TRANSMISSION/O_D_LIGHT_IS_BLINKING.SHTML IT IS A SHAME THAT OVER 100 PEOPLE HAVE COMPLAINED ABOUT THIS SAME ISSUE AND THAT'S JUST THE PEOPLE WHO FOUND THAT SITE. I AM A HARD WORKING SELF EMPLOYED MAN WHO TRY'S TO STAND BY AMERICAN MADE, BUT I AM ABSOLUTELY FURIOUS THAT FORD HAS LET THIS ISSUE GO. I HAVE OWNED THE VEHICLE FOR 2 YEARS AND THE TIRE ROD AND BARRING HAVE ALREADY WENT BAD. AS WELL AS THE TRANSFER CASE FOR THE 4X4 HAS WENT OUT AS WELL. BOTH OF THOSE ISSUES WHERE ALSO REPORTED BY OTHERS ON THE ABOVE WEBSITE. HOW IN THE WORLD CAN FORD ASK THE GOVERNMENT TO BAIL THEM OUT WHEN THE VERY PEOPLE WHO PURCHASED THEIR PRODUCT KEEP GETTING STUCK WITH THE BILL COMING AND GOING. I WILL TAKE THIS COMPLAINT TO MY STATE REPRESENTATIVE IN AN EFFORT TO HOLD FORD ACCOUNTABLE FOR THEIR ACTIONS BEFORE GETTING ONE TAX DOLLAR FROM HONEST HARD WORKING AMERICANS. *TR

HAVE HAD SEVERAL INCIDENTS WITH MY FORD EXPLORER ATTEMPTING TO RUN OFF PARKWAY AT 65 MPH AFTER WHEEL BEARING FAILURE. HAVE HAD TO REPLACE WHEEL BEARINGS 6 TIMES FROM 100,000 TO 102,000 MILES.THIS PROBLEM IS EXTREMELY DANGEROUS DUE TO FAILURE OF CONTROL OF VEHICLE WITH NO PRIOR NOTICE OF ANY MECHANICAL PROBLEMS CONCERNING THE BEARINGS UNTIL COMPLETE FAILURE . EVEN THE REPLACEMENT PARTS AFTER INSTALLATION HAVE FAILED AFTER LESS THAN 1000 MILES. *TR

3/4/08 MOTOR SIZED NO STEERING NO BRAKES AT 62000 MI. BHT REBUILT MOTOR FROM FORD 3YR/75000MI WARRANTY 2/8/09 MOTOR SIZED NO STEERING NO BRAKES AT 71000MI -11MOS /9000MI LATER 2/16/09 TOWED TO MALOUF FORD S.B.NJ NEED OTHER MOTOR NO REBUILT MOTORS AVAILABLE FROM FORD I HAVE NO CAR-FORD WILL NOT GIVE LOANER OR RENTAL. *TR

I HAVE A 2002 FORD EXPLORER LIMITED V-8, FOUR WHEEL DRIVE WITH 47,100 MILES. I STARTED TO NOTICE A CLATTERING SOUND COMING FROM UNDER THE TRUCK. I TOOK IT TO THE MECHANIC AND HE SAID IT WAS THE TORQUE CONVERTER. IT COST $1,200 TO FIX. HE TOLD ME HE SEES A LOT OF PROBLEMS WITH THIS AUTOMATIC TRANSMISSION. IT SEEMS TO ME THAT 47,000 MILES IS VERY PREMATURE FOR A PROBLEM LIKE THIS. I SEE THAT MANY OTHERS ON THE INTERNET HAVE HAD SIMILAR PROBLEMS WITH THIS VEHICLE. *TR

I AM THE OWNER OF A 2002 FORD EXPLORER WITH APPROXIMATELY 91000 MILES. I WAS DRIVING ON HIGHWAY WHEN O/D LIGHT BEGAN TO BLINK. RESEARCHED PROBLEM ON INTERNET AND SEEMS TO BE A BIG PROBLEM WITH THE TRANSMISSION IN 2002 FORD EXPLORERS AND I AM ONE OF MANY DEALING WITH THIS. TYPICAL SOLUTION IS TO HAVE THE TRANSMISSION REBUILT WHICH WILL COST ALOT OF MONEY. FORD REFUSES TO ACKNOWLEDGE THIS PROBLEM AS THERE OWN (CLEARLY POOR WORKMANSHIP IN BUILDING VEHICLE) AND REFUSES TO OFFER HELP. PRESENTLY, THERE IS NO RECALL FOR THESE TRANSMISSION PROBLEMS . HOW MANY PEOPLE HAVE TO SHELL OUT THERE HARD EARNED MONEY BEFORE THIS PROBLEM IS ADDRESSED. PLEASE HELP. *TR

TL*THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATES INTERMITTENTLY. HE HAS TAKEN THE VEHICLE TO THE DEALER ON NUMEROUS OCCASIONS AND THEY HAVE REPLACED SEVERAL COMPONENTS; HOWEVER, THE FAILURE STILL PERSISTS. THE DEALERS WERE UNABLE TO DETERMINE THE CAUSE OF THE FAILURE AND PROVIDE A REMEDY. THERE WERE NO RECALLS AVAILABLE. THE FAILURE MILEAGE WAS 89,000.

I WAS DRIVING HOME FROM A FRIENDS CAME TO A STOP SIGN. BEGAN TO ACCELERATE, I WAS GOING 25 MPH AND ALL OF A SUDDEN MY 2002 FORD EXPLORER SOUNDED LIKE MY 4 WHEELER. MY SPARK PLUG HAD SHOT OUT OF ITS THREADS AND BLEW THE COIL TO PIECES. THIS IS THE SECOND TIME THIS HAS HAPPENED IN THE LAST 6 MONTHS. *TR

FELT A WOBBLE WHILE DRIVING, FOUND OUT THAT THE RIGHT FRONT WHEEL BEARING IS OUT. HAD TO ORDER A FRONT WHEEL BEARING AND HUB ASSEMBLY. IF BEARING WENT OUT WHILE DRIVING, THE WHEEL WILL COME OFF. THIS COULD RESULT IN AN ACCIDENT AND POSSIBLE DEATH. FORD IS AWARE OF THE ISSUE BUT DECLINES TO TAKE ACTION.114 OTHER COMPLAINTS LISTED AT CARCAMPLAINTS.COM/FORD/EXPLORER/2002/WHEELS_HUBS/WHEEL_BEARING_FAILURE.SHTML. *TR

GEAR SHIFT BROKE OFF THE STEERING COLUMN OF MY 2002 FORD EXPLORER. TRUCK WAS RENDERED INOPERABLE, BUT COULD HAVE THE POTENTIAL OF BEING STUCK IN GEAR IF THE SHIFT BREAKS OFF AT ANYTHING OTHER THAN PARK OR NEUTRAL. *TR

MY WIFE OPENED THE REAR HATCH TO GET GROCERIES OUT. IT STARTED FALLING ON HER. HER FRIEND REACHED TO LIFT IT UP AND IT EXPLODED ON MY WIFE WHEN SHE TRIED TO LIFT IT OFF MY WIFE. I AM DEBBIE'S HUSBAND. WE BOUGHT THE CAR IN 2004. THEY RECALLED IT IN 2006 TO PUT THE NEW HINGES ON, THAT WERE SUPPOSED TO BE FORD'S RECALL FIX FOR THE PROBLEM. IT DID NOT RESOLVE THE PROBLEM. IT APPEARS THAT PEOPLE ARE STILL HAVING THE ISSUE AFTER THEIR SO CALLED FIX. ITS TIME FOR FORD TO REALLY FIX THE PROBLEM OR PAY CONSUMERS FOR THEIR LOSS THROUGH A CLASS ACTION SUIT. I TRIED TO TELL MY WIFE TO STICK WITH GM SUV'S. THE FORD HAS BEEN A BIG DISAPPOINTMENT IN MANY AREAS. IT NEVER GOT THE MILEAGE WE WERE TOLD IT WOULD GET. WE GET 16 TO 17 ON THE HIGHWAY. WE WERE TOLD WE COULD GET 24. THE CHEVY VORTECH DOES GET THE 24 MPG AND OUR SAFARI VAN DOES IT DAILY. *TR

TL*THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE BEGAN BOUNCING ABNORMALLY. UPON FURTHER INSPECTION, THE CONTACT NOTICED THAT THE REAR PASSENGER COIL SPRING WAS FRACTURED. SHE IS IN THE PROCESS OF HAVING THE VEHICLE REPAIRED AND NOTIFYING THE MANUFACTURER. THE FAILURE AND CURRENT MILEAGES WERE 91,000.

TL*THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE DRIVING 35 MPH, THE VEHICLE UNEXPECTEDLY ACCELERATED WITHOUT THE ACCELERATOR PEDAL BEING DEPRESSED. THE DRIVER APPLIED MAXIMUM PRESSURE TO THE BRAKE PEDAL, WHICH SLOWED DOWN AND EVENTUALLY STOPPED THE VEHICLE. THE DEALER STATED THAT THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIRS. THE VEHICLE HAS NOT YET BEEN REPAIRED. THE FAILURE MILEAGE WAS 73,000 AND CURRENT MILEAGE WAS 85,000.

I HAVE A 2002 FORD EXPLORER. IT APPEARS THEY ARE SELLING CARS WITH A DEFECT GEAR SHIFT. YESTERDAY AS I SHIFTED FROM REVERSE TO DRIVE THE GEAR SHIFT BROKE OFF. IT SIMPLE CAME OFF. I'VE NEVER HEARD OF SUCH A PROBLEM. APPARENTLY THIS IS A SYSTEMIC PROBLEM AND FORD HAS NOT ISSUED A RECALL. OTHER EXPLORER OWNERS HAVE EXPERIENCED THE SAME PROBLEM AND REPORTED IT ON INTERNET AUTO COMPLAINT BLOGS. ACCORDING TO THE TOW TRUCK DRIVER HE HAS PICKED UP 6 OR 7 EXPLORERS IN THE SAN ANTONIO AREA WITH THE SAME PROBLEM IN RECENT MONTHS. BASED ON INTERNET REPORTS I HAVE TO SPEND A $1000 I REALLY CAN SPARE AT THIS TIME TO FIX FORD'S PROBLEM. *TR

2002 FORD EXPLORER 4.0L SOHC V6 AUTOMATIC TRANSMISSION. IT HAS A PROBLEM SHIFTING FROM 2ND TO 3RD GEAR. WHILE DRIVING IN TRAFFIC, CAR WILL NOT ACCEL UP TO SPEED AND DOESN'T SHIFT OUT OF 2ND GEAR INTO 3RD. HAVE HAD A FEW NEAR ACCIDENTS BECAUSE OF CAR NOT ABLE TO SPEED UP. *TR

MY 2002 FORD EXPLORER START SHAKING AND VIBRATING WHILE DRIVING ON A ROAD. THIS WAS DUE TO THE TRANSMISSION GOING OUT WHILE TRAVELING AT ABOUT 30 MPH. THE TRUCK WOULD NOT SHIFT FROM 2ND TO THIRD 3RD GEAR WHICH MADE THE VEHICLE RPMS RUN AT ABOUT 5000 THEN THE CAR STARTED TO SMELL AND BEGAN TO GET REALLY HOT DOWN TOWARD THE FLOOR BOARD. AFTER THIS THE O/D LIGHT BEGAN TO BLINK ON AND OFF CONSTANTLY. I THEN PULLED TO THE SIDE OF THE ROAD TO CHECK THE PROBLEM WHILE PULLED THERE I PUT MY TRUCK INTO REVERSE SO THAT I COULD BACK UP INTO A PARKING LOT. I TOOK MY FOOT OFF THE BREAK AND PUSHED THE GAS AND MY TRUCK ROLLED INTO THE ROAD. THE REVERSE WOULD NO LONGER ENGAGE. I HAD MY WHOLE FAMILY IN THE CAR, LUCKILY THERE WERE NO CARS COMING AT THAT EXACT TIME. I HAVE FOUND A WEBSITE WHERE OVER 200 PEOPLE HAVE REPORTED THE SAME PROBLEM ON GOOGLE SEARCH, BUT STILL NOTHING HAS BEEN DONE TO RECALL THIS ISSUE. JUST BECAUSE WE FOUND ALL OF OURSELVES IN A LUCKY SITUATION WHEN THIS HAPPENED AND NO ONE WAS INJURED, DOES NOT MAKE THIS ANY LESS OF A CONCERN. *TR

I OPEN UP MY BACK HATCH TO GET MY BAGS OUT AND AS I WAS GETTING MY BAGS OUT OF THE BACK THE WINDOW EXPLODED ALL OVER ME.. CLASS GOT IN MY NECK AND ON MY BACK THANK GOD I HAD A HAT ON OR MY FACE WOULD OF GOT ALL CUT UP.. SOMETHING NEEDS TO BE DONE THIS HAS HAPPEN TO MANY PEOPLE. THERE IS NOT REASON FOR THIS, SOMEONE IS GOING TO GET HURT VERY BAD.. WHAT HAS TO HAPPEN SOMEONE LOSE A EYE BEFORE SOMETHING IS DONE.. I AM NOT WAITING I AM GETTING A LAWYER. *TR

THIS IS MY WIFE"S 02' 4X4 V8 EXPLORER,WE BROUGHT IT NEW AND NOW HAVE 78,000 MILES IN IT,AT FIRST I HEARD SOME NOISE I THOUGHT IT CAME FROM THE TIRES THAT PRETTY WORN OUT SO I WENT TO CHANGE OUT THE NEW TIRES WHILE I WAS IN THE SHOP AND WAIT I ASK THE GUY CAN I GO IN THERE TO CHECK OUT THE BRAKE PADS I NOTICE THE REAR SPRINGS BROKE???? THE MORE SEARCHING I DID THE MORE THING I FIND OUT, WHEEL BEARING??? NO MORE FORD....... *TR

I TOOK MY 2002 FORD EXPLORER IN FOR NEW TIRES(82K MILES) AND THE MECHANIC TOLD ME ONE OF MY REAR COIL SPRINGS WAS BROKEN IN 3 PLACES. I HADN'T NOTICED ANY "KNOCKING" OR NOISES AS I DROVE MY TRUCK, AND I DON'T USE IT OFF-ROAD OR TAKE IT ANYWHERE WHERE THERE'S GREAT STRESS PUT ON THE SUSPENSION SYSTEM. TO MY KNOWLEDGE THE STRUTS WEREN'T DAMAGED DUE TO THE SPRING FAILING, BUT I DIDN'T HAVE ANOTHER $300 TO REPLACE BOTH REAR SPRINGS AFTER GETTING NEW TIRES. I'VE NOTICED THAT AN ALARMING NUMBER OF PEOPLE ARE SEEING THIS PROBLEM WITH THEIR '02 EXPLORERS. FORD SHOULD BE DOING SOMETHING ABOUT THIS. *TR

I WAS HEARING A LOUD SOUND FROM THE REAR-END, THOUGHT IT WAS THE TIRES SO I REPLACED THEM. BROUGHT THE VEHICLE IN BECAUSE I BELIEVE THE BEARINGS WERE GOING, WHICH THEY WERE, AT WHICH TIME THEY STATED THE REAR SPRING WAS SNAPPED. THE CAR IS IN THE SHOP NOW GETTING REPAIRED AND I AM UNSURE HOW THIS HAPPENED BECAUSE I NEVER FELT ANYTHING THAT SEEMED LIKE A SPRING SNAPPING. I WAS ALSO INFORMED BY THE MECHANIC THAT IT IS A COMMON PROBLEM IN FORDS AND MERCURYS..... *TR

1.) MY HEATING DOES NOT WORK. THE AIR CONDITIONER WORKS, HOWEVER, WHEN YOU TURN THE KNOB FOR HEAT, IT MAKES A TICKING SOUND AND NO HEAT. WE TOOK THE VEHICLE TO SEVERAL GARAGES, 3 IN ALL, WHO HAVE STATES THEY SEE THIS PROBLEM OFTEN WITH MY MODEL FORD EXPLORER XLT. *TR

IT WAS AN EXTREMELY COLD DAY IN WISCONSIN AND MY SON WENT INTO TOWN, WHILE APPROACHING A STOP LIGHT THE GAS PEDAL ACCELERATED. HE APPLIED THE BRAKES AND IT KEPT ON ACCELERATING UNTIL HE SHUT THE ENGINE OFF. THIS HAPPENED AGAIN ON THE HIGHWAY, ONCE AGAIN THE WEATHER WAS COLD AND THIS TIME HE KEPT TAPPING ON THE ACCELERATOR AND PULLED OVER AND SHUT THE VEHICLE OFF. THIS WAS A FRIGHTENING EXPERIENCE, ANY SUGGESTIONS TO RECTIFY THIS PROBLEM. *TR

AFTER GETTING MY REAR TIRES REPLACED, THE MECHANIC TOLD ME THAT I HAD A CRACK IN MY RIGHT REAR SPRING FOR MY SUSPENSION. *TR

REAR BEARINGS GO OUT ON VEHICLE WHILE DRIVING ON THE INTERSTATE - NO CRASH OCCURRED, BUT IT VERY WELL COULD HAVE IN HEAVIER TRAFFIC. *TR

I LIKE MANY OTHERS WAS JUST INFORMED THAT MY 2002 EXPLORER NEEDS A NEW TRANSMISSION. IT ONLY HAS 52,000 MILES ON IT. I AM ON A FIXED INCOME, AND BOUGHT THIS CAR BELIEVING THAT IT WOULD LAST ME A LONG TIME IF I TOOK CARE OF IT WHICH I HAVE. I CANNOT AFFORD THIS EXPENSE AND VERY UNHAPPY TO FIND THAT FORD KNOWS OF THIS DEFECT, AND DOES NOTHING ABOUT IT. I AM TRULY BEGINNING TO BELIEVE THAT FORD STANDS FOR FOUND ON ROAD DEAD. THIS CLEARLY INDICATES A "LEMON" PRODUCT TO ME, AND I FEEL THAT THE CONSUMERS ARE THE ONE PAYING FOR THE CEO'S RICH LIFE AT OUR EXPENSE. WHEN IS OUR GOVERNMENT GOING TO LOOK OUT FOR THE PEOPLE WHO FINANCE THIS COUNTRY? *TR

I PURCHASED A 2002 EXPLORER NEW LATE IN 2001. EVERY WHEEL BEARING HAS FAILED AND NOW MY PASSENGER FRONT HAS FAILED A SECOND TIME SO I AM ON MY 3RD SET OF WHEEL BEARINGS IF YOU INCLUDE THE FACTORY BEARINGS AND I ONLY HAVE 112K ON THE CAR. THE BEARINGS ARE CLEARLY DEFECTIVE ON THESE CARS AND IF LEFT ALONE ARE ALSO A SAFETY HAZARD. *TR

O/D LIGHT BEGAN FLASHING DIVING ON A MAJOR HIGHWAY - RPM'S RAN AT 3RPM'S NO MATTER WHAT SPEED I TRAVELED. TRANSMISSION SHIFTS VERY HARD AND I AM EXPERIENCING A TERRIBLE CLUNKING NOISE - PIECE OF'!@#$% TRANSMISSION - WILL HAVE TO REPLACE THE TRANSMISSION ACCORDING TO THE DEALER AND I HAVE HEARD IT IS HAPPENING VERY FREQUENTLY WITH THE 2002 EXPLORERS. *TR

AS I WAS PUTTING MY 2002 FORD EXPLORER IN REVERSE THE SHIFT HANDLE BROKE OFF THE STEERING COLUMN AND IS NOW JUST HANGING BY THE CRUISE CONTROL WIRING. UNLIKE OTHER EXPLORER OWNERS I WAS "LUCKY" ENOUGH TO GET STUCK ON PARK AND NOT DRIVE OR REVERSE WHERE THERE'S A POTENTIAL OF SOMEONE GETTING HURT. AS MANY OTHERS HAVE STATED BEFORE ME, THIS IS OBVIOUSLY A MANUFACTURER'S DEFECT WHICH IF NOT TAKEN SERIOUSLY WILL EVENTUALLY LEAD TO INJURIES AND/OR DEATHS. PLEASE DON'T WAIT UNTIL REPORTS START COMING IN WITH NUMBERS OTHER THAN ZEROS ON THE "NUMBER OF DEATHS" & "NUMBER OF PERSONS INJURED" FIELDS FOR YOU TO HOLD FORD ACCOUNTABLE FOR THEIR ACTIONS. THANK YOU. *TR

LOOKS LIKE THIS IS A FAIRLY COMMON COMPLAINT. I HAVE A 2002 FORD EXPLORER, WITH 84K MILES. I HAVE BEEN TOLD THAT BOTH REAR COILS ARE BROKEN. BASED ON WHAT I AM READING ON MISC BLOG SITES, A GREAT NUMBER OF 2002 FORD EXPLORERS HAVE HAD THESE ISSUES. OBVIOUSLY THERE IS A DEFECT ON THESE REAR COILS AND IT SEEMS LIKE FORD SHOULD STEP UP AND OFFER FREE REPLACEMENTS. I AM GOING TO TRY TO REPLACE MYSELF AS THE GARAGE WANTED $850 FOR THE WORK, BUT, AFTER SEEING THE WORK INVOLVED, I'M NOT WONDERING IF IT MIGHT BE EASIER TO SELL THE TRUCK AND GET A RELIABLE VEHICLE. *TR

WE HAVE A FORD EXPLORER XLT 2002. THE REAR WINDOW LIFT GATE WOULD NOT STAY UP ON ITS OWN, SO MY SON PUSHED IT UP, AND THE REAR WINDOW GLASS EXPLODED. HE AND MY HUSBAND RECEIVED MINOR CUTS AND IT CAME VERY CLOSE TO MY SONS EYES. I DID SOME RESEARCH ONLINE AND FOUND THAT OTHERS HAD VERY SIMILAR EXPERIENCES AT WWW. CARCOMPLAINTS.COM IN 2004 WE TOOK THE VEHICLE TO THE DEALER SECONDARY TO A RECALL REGARDING THE SHOCKS ON THE REAR WINDOW. WE TOOK IT IN AND THEY SUPPOSABLY FIXED IT. I DON'T KNOW WHY IT MY WINDOW EXPLODED, BUT WHAT WOULD HAVE HAPPENED IT THE GLASS HAD GOTTEN IN MY SONS EYES WE WILL BE CALLING THE DEALERSHIP IN THE MORNING TO SEE WHAT THEY SAY. BY THE WAY IT IS GOING TO COST 1400 DOLLARS TO GET IT REPAIRED. *TR

CRACK IN HATCHBACK DIRECTLY BELOW WINDOW. *TR

BROKEN TAILGATE PANEL ON EXPLORER MY 2003 AND 2002. *TR

AS I WAS PUTTING MY 2002 FORD EXPLORER IN PARK THE COLUMN SHIFT HANDLE CAME OFF IN MY HAND. I COULD NOT MOVE THE VEHICLE. I HAD TO HAVE THE ENTIRE STEERING COLUMN REPLACED. I HAVE DONE RESEARCH AND THIS IS NOT AN UNUSUAL PROBLEM. IN FACT IN SOME CASE IT HAS HAPPENED MORE THAN ONCE TOT HE SAME VEHICLE SO THERE IS NO GUARANTEED PERMANENT SOLUTION. THIS IS A POTENTIALLY DANGEROUS SITUATION AND I THINK SOMETHING SHOULD BE DONE BEFORE SOME GETS SERIOUSLY INJURED OR KILLED. SOME PEOPLE'S CARS HAVE BEEN STUCK IN DRIVE OR REVERSE. I WAS LUCKY. MY REPAIR PLACE TOLD ME THIS WAS THE SECOND FORD LINCOLN MERCURY WITHIN A MONTH THEY SAW THIS HAPPEN IN. THE OTHER VEHICLE WAS A MERCURY MOUNTAINEER. THIS IS AN UNACCEPTABLE SITUATION AND YOU HAVE MANY COMPLAINTS ON YOUR SITE ABOUT THIS SPECIFIC ISSUE. I WOULD SOME ACTION TAKEN NOW. IT IS NOT ONLY INCONVENIENT AND EXPENSIVE, IT IS DANGEROUS. *TR

AFTER FAILING INSPECTION BECAUSE BOTH REAR COIL SPRINGS WERE BROKEN. VEHICLE HAS NEVER TOWED OR CARRIED HEAVY LOADS. *TR