WHILE ATTEMPTING TO MOVE THE SHIFT LEVER ON MY 2002 FORD EXPLORER FROM PARK TO REVERSE, THE ENTIRE SHIFT LEVEL FELL OUT OF THE STEERING COLUMN. INSPECTION REVEALED THAT THE CAST POT METAL PLUNGER ASSEMBLY THAT ENGAGED THE SHIFTING LEVER HAD A UNIFORM CRACK AND THE ENTIRE TOP OF THE ASSEMBLY HAD BROKEN OFF. A REVIEW OF THE INTERNET, SPECIFICALLY WWW.CARCOMPLAINTS.COM SHOWED THAT THIS IS NOT AN ISOLATED PROBLEM WITH THE FORD EXPLORER SERIES. FORD HAS ACCEPTED NO RESPONSIBILITY FOR THIS INHERENTLY DANGEROUS SAFETY DEFECT, HAS ISSUED NO RECALL, AND WILL NOT ACKNOWLEDGE FAULTY OR DEFECTIVE WORKMANSHIP AND/OR CASTING. WHAT IS PROBABLY A $40 TO $50 SUB-ASSEMBLY PART CANNOT BE REPLACED EVEN THOUGH IT LOOKS AS THOUGH IT COULD. THE LOCAL FORD DEALERSHIP ADVISED THAT THE ENTIRE STEERING COLUMN MUST BE REPLACED AT A COST OF APPROXIMATELY $1700.00. PLEASE REVIEW THE WEBSITE I HAVE LISTED AND YOU'LL SEE THAT I AM NOT ALONE AND THAT THIS IS NOT A PROBLEM, BUT AN OVERALL SYMPTOM OF AN ISSUE THAT EXISTS IN VARIOUS YEAR MODELS OF THE FORD EXPLORER. A COMPONENT OF A STEERING SYSTEM THAT CAN EXPERIENCE SUCH FATIGUE UNDER NORMAL OPERATING CONDITIONS AND WHICH WILL COMPLETELY BREAK OFF IN ONES HANDS IS SIMPLY A TRAGEDY WAITING TO HAPPEN. PLEASE HELP US THE CONSUMER OUT --- INVESTIGATE THIS PROBLEM AND HOLD FORD MOTOR COMPANY RESPONSIBLE. WE AVERAGE CITIZENS CANNOT FIGHT AND WIN AGAINST A MAJOR CORPORATION BUT IF YOU FAIL TO INVESTIGATE THIS PROBLEM ON OUR BEHALF THEN YOUR CONCERNS FOR DRIVER SAFET
2002 Ford Explorer complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →
I OWN A 2002 FORD EXPLORER XLS 4X4. YESTERDAY WHILE TRYING TO CROSS AN INTERSECTION,ALL OF A SUDDEN THE O/D LIGHT STARTED TO FLASH AND THE TRANSMISSION WOULD NOT GO. THEIR WAS AN 18 WHEELER COMING IN WHICH HAD TO SLAM ON BRAKES NEARLY HITTING ME AND MY CHILDREN, I HAVE DONE RESEARCH ON THIS MODEL AND THE TROUBLE WITH THE 5R55W TRANSMISSIONS. THEIR IS A SERVICE BULLETIN ON THESE,BUT NO RECALL I FEEL THAT THEIR IS AN SAFETY ISSUE AND ONE THAT NEEDS TO BE ADDRESSED THIS IS DEFINITELY AN LEMON TRANSMISSION AND FORD NEEDS HELD RELIABLE. *TR
2002 EXPLORER STARTED OUT WITH ALOT OF ELECTRICAL PROBLEMS AND NOW DEPENDING ON HOW MUCH YOU PUSH IN THE GAS PEDAL THE TRANSMISSION STARTS SLIPPING. JUST LIKE ALOT OF OTHER COMPLAINTS. HAD SOME SIMILAR TROUBLE WITH IT ABOUT 2 YEARS AGO DEALER SAID HAD TO WAIT TILL IT GOT WORSE TO FIND EXACT PROBLEM. *TR
AIR BAG LIGHT. *TR
I AM HAVING THE SAME PROBLEMS ALL THE OTHER PEOPLE ARE HAVING THAT OWN A 2002 EXPLORER. O/D OFF LIGHT FLASHING, SERVICE ENGINE SOON LIGHT ON, CAR SLIPS OUT OF GEAR IF YOU HAVE TO STOP SUDDENLY, HARD TO PUT INTO PARK, ERRATIC SHIFTING. PLEASE MAKE FORD RECALL THESE VEHICLES AND FIX THE PROBLEMS THAT THEY KNEW ABOUT BUT SOLD THE VEHICLES ANYWAY. DO THIS BEFORE SOMEONE HAS TO DIE IN A WRECK BECAUSE THEN IT WILL BE TOO LATE! *TR
2002 FORD EXPLORER FAULTY TRANSMISSION. *TR
REAR COIL SPRING FAILURE ON 2002 FORD EXPLORER. *TR
I WENT TO PUT VEHICLE IN PARK AND SHIFT LEVER BROKE OFF INSIDE STEERING COLUMN. HAD TO REPLACE ENTIRE STEERING COLUMN FOR 1 LITTLE PIECE OF CAST WHITE METAL WHICH I FOUND OUT IS A COMMON PROBLEM WITH THIS PARTICULAR VEHICLE. AFTER REPAIR WAS COMPLETE ,OD OFF LIGHT STARTED BLINKING AND SERVICE ENGINE SOON LIGHT CAME ON. CODE PO755 ON ENGINE SCANNER WHICH ACCORDING TO CARCOMPLAINT WEB SITE AND MY MECHANIC IS ALSO A VERY COMMON PROBLEM WITH THIS VEHICLE. *TR
2002 FORD EXPLORER GEAR SHIFT LEVER BROKE WHEN ATTEMPTING TO PLACE TRUCK IN GEAR. I HAVE HEARD THROUGH BLOGS THAT THIS IS NOW BECOMING A COMMON PROBLEM. MY TRUCK WAS PLACED IN PARK WITH EMERGENCY BRAKE ON PRIOR TO SHIFTING THE LEVER INTO PARK, WHEN I ATTEMPTED TO PUT THE TRUCK IN REVERSE THE LEVER SNAPPED AND I WAS UNABLE TO MOVE THE TRUCK NOR REMOVE THE KEY FROM THE IGNITION. THE TOW TRUCK DRIVER SHOWED ME HOW TO PLACE THE TRUCK IN DRIVE MANUALLY UNDERNEATH THE TRUCK IN ORDER TO MOVE THE VEHICLE. THIS IS NOT SAFE CONSIDERING THE FACT THAT ONE IS UNDERNEATH A RUNNING VEHICLE AND THE PROBABLITY OF BEING RAN OVER IS HIGH. I WOULD LIKE TO KNOW IF FORD IS BEING PRESSURED IN RECALLING THIS PART CONSIDERING THE FACT THAT THE PIECE THAT BREAKS IS NOT SOLD INDIVIDUAL, THE CUSTOMER IS OBLIGATED TO BUY A COMPLETE STEERING COLUMN JUST TO OBTAIN THE PIECE THAT BREAKS. *TR
I HAVE A 2002 FORD EXPLORER WITH A 4.6 LITER V8 WAS DRIVING TO WORK THIS MORNING AND THE ENGINE EJECTED A FACTORY INSTALLED SPARK PLUG I HAVE READ ON THE INTERNET THAT THIS IS A COMMON PROBLEM AND WAS INFORMED BY THE DEALERS THERE WAS NO RECALL ON IT. *TR
MY 2002 FORD EXPLORER HAS A TRANSMISSION GOING BAD. AT THE END OF MY 36,000 MILE WARRANTY I TOOK IT IN TO A FORD DEALERSHIP WHO SAID SINCE THE VEHICLE JUST WENT OVER THE WARRANTY BY LESS THAN A 1,000 MILES THAT THEY WOULD SHARE IN THE COST OF DOING THE WORK. IT COST ME APPROX. $700. FOR WHAT I HAVE SINCE LEARNED WAS A SOLENOID. NOW, (70,000 MILES LATER) I'M BEING TOLD THE TRANSMISSION IS BAD AND NEEDS TO BE REPLACED. *TR
REAR COIL SPRING BROKE AFTER ONLY 76,000 MILES. LIGHT DRIVING MOST TIMES. *TR
TL*THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT EVERY TIME GASOLINE IS PUMPED INTO THE VEHICLE, FUEL WOULD SPEW OUT AND SPLASH ONTO THE CONTACT. THE DEALER STATED THAT THE REPAIRS WOULD COST $1,000, EVEN THOUGH THERE WAS A RECALL FOR THE 2002 FORD EXPEDITION. THE CONTACT FEELS THAT THE MANUFACTURER SHOULD BE RESPONSIBLE FOR THE REPAIRS. THE CURRENT MILEAGE WAS 70,000 AND FAILURE MILEAGE WAS 50,000.
MY AIR BAG LIGHT GOES ON AND OFF ALOT. *TR
I OWN A 2002 FORD EXPLORER, PURCHASED NEW IN 2001. FIRST A FEW YEARS AFTER THE VEHICLE WAS PURCHASED, MY O/D LIGHT STATED FLASHING. I BROUGHT THE VEHICLE TO MY LOCAL FORD DEALER AS IT WAS STILL UNDER WARRANTY. THE TRANSMISSION WAS OVERHAULED AND HAVEN'T HAD A PROBLEM. IN 2008 I HAD ROUTINE BRAKE REPLACEMENT DONE ON MY VEHICLE AT A LOCAL GARAGE AND WHEN THIS WAS DONE THE TECHNICIAN WORKING ON THE VEHICLE NOTICED THAT MY REAR COIL SPRINGS WERE BROKEN AND NEARLY FELL OUT. I HAD THIS PROBLEM REPLACED WITH NEW SHOCKS AND SPRINGS AND DID NOT THINK SOMETHING LIKE THIS WOULD HAPPEN BECAUSE THE VEHICLE HAD LOW MILEAGE. NOW JUST RECENTLY WITH 61000 MILES ON MY VEHICLE THE O/D LIGHT BEGAN TO FLASH AGAIN, I HAD PROBLEMS SHIFTING FROM PARK TO REVERSE, THEIR WAS A DEFINITE SLIP, AND ALSO NOTICED A FEW DAYS BEFORE THE LIGHT CAME ON THAT THEIR WAS A SHUDDER WHEN UPSHIFTING FROM 4TH TO 5TH GEAR. I BROUGHT THE VEHICLE TO MY LOCAL FORD DEALER AND THEY DETERMINED THAT I NEEDED TO REPLACE THE TRANSMISSION. DUE TO THE COST OF THIS BEING OVER $4000.00, I DECIDED TO BRING IT TO A REPUTABLE TRANSMISSION REPAIR FACILITY. I DID GET A LOWER QUOTE AND AUTHORIZED THE REPAIR. I SPOKE TO THE OWNER OF THE BUSINESS AND HE ADVISED ME THAT THE TRANSMISSION NEEDED TO BE REMANUFACTURED AND THEY ALSO FOUND WATER OR COOLANT IN THE TRANSMISSION FLUID. THE OWNER ALSO ADVISED ME OF THE FACT THAT THEIR IS A VENT FOR THE TRANSMISSION AND IT WAS PLUGGED WITH SOME SORT OF PLUG WHICH SHOULD NOT BE THEIR. *TR
TL*THE CONTACT OWNS A 2002 FORD EXPLORER. WHEN ENTERING THE VEHICLE, THE CONTACT NOTICED THAT THE REAR LIFTGATE BELOW THE WINDOW WAS CRACKED. HE WAS CONCERNED THAT THE WINDOW PANEL WOULD FAIL AND CAUSE THE GLASS TO SLIDE OUT AND SHATTER. NO REPAIRS WERE MADE TO THE VEHICLE. THE CONTACT IS IN THE PROCESS OF TAKING THE VEHICLE TO THE DEALER AND NOTIFYING THE MANUFACTURER. THE FAILURE AND CURRENT MILEAGES WERE 83,000.
I BOUGHT A 2002 FORD EXPLORER WITH 19,000 MILES ON IT ALSO THINKING WHAT A GREAT DEAL I HAVE HAD THE TRUCK FOR 3 YEARS IT NOW HAS 76,000 MILES ON IT. THE CHECK ENGINE LIGHT HAS BEEN COMING ON AND THE O/D LIGHT WILL START BLINKING I TOW A BOAT SO I TOOK IT TO A TRANSMISSION SHOP THEY SAID IT WAS VERY COMMON FOR THIS TO HAPPEN WITH THE YEAR OF TRUCK THAT I HAVE. THEY SAID THE CAUSE WAS SERVO PISTON BORE WHAT EVER THAT MEANS THEY ALSO SAID THAT IF I DON'T REPAIR IT FOR $2,400.00 THAT THE LIGHTS WILL CONTINUE TO COME ON AND THE TRUCK WILL CONTINUE TO SLIP. THE OTHER WEIRD THING IS I'LL BE DRIVING AND I HEAR A DING YOU KNOW THE SOUND YOU HAVE WHEN YOU LEAVE YOUR KEYS IN THE TRUCK BUT I'M DRIVING MY TRUCK WHEN THIS HAPPENS AND THE DOOR LOCK WILL GO OFF LIKE I'M LOCKING THE DOORS. I REALLY LOVE MY TRUCK THE BODY IS IN EXCELLENT SHAPE I STILL OWE ON MY TRUCK SO BUYING SOMETHING NEW ISN'T AN OPTION. THE SAD THING IS I TOW A BOAT EVERY WEEKEND AND I'M WORRIED THAT SOMETHING MIGHT HAPPEN. *TR
ROLLING DOWN PASSENGER SIDE WINDOW WHEN I HEARD A LOUD POP AND THE WINDOW SLID DOWN AND WILL NO LONGER GO UP OR DOWN. *TR
I HAVE A 2002 FORD EXPLORER THAT IS NOW HAVING TRANSMISSION PROBLEMS WHICH WILL COST IN THE NEIGHBORHOOD OF $3000 TO FIX. AFTER DOING SOME RESEARCH ON THE INTERNET I CAN'T BELIEVE THE NUMBER OF OWNERS WHO HAVE THE SAME PROBLEM. FORD APPARENTLY KNOWS OF THIS PROBLEM AND HAS DECLINED TO ACCEPT RESPONSIBILITY. I KNOW ITS NOT A SAFETY ISSUE BUT WE ARE HAVING TO PAY FOR REPAIRS OF A FAULTY PRODUCT IN BAD TIMES WHEN SOME OF US DON'T HAVE JOBS. I AM ASKING THE NHTSA TO HELP ADDRESS THIS PROBLEM TO FORD. THANK YOU! *TR
TRANSMISSION FAILURE. *TR
WHILE PARKING MY 2002 EXPLORER, I WENT TO SHIFT IT INTO PARK AND FELT A 'POP'. THE GEAR SHIFTER COMPLETELY BROKE OFF IN MY HAND. LUCKILY IT DIDN'T SHIFT OUT OF PARK AND I WAS ABLE TO DRIVE IT TO A MECHANIC TO LOOK AT. HOWEVER THIS HAPPENED ON A SATURDAY, SO THERE WAS NO WAY TO GET IT FIXED. I DID SOME RESEARCH ONLINE AND FOUND THIS SEEMS TO BE A COMMON PROBLEM WITH THIS YEAR AND MODEL. I'M VERY UPSET THAT A PART SO CRITICAL IS MADE SO POORLY. I FEEL THAT THIS IS A MAJOR SAFETY CONCERN AND FEEL THAT FORD SHOULD DO SOMETHING ABOUT THE ISSUE. THIS IS GOING TO COST ME ALOT OF MONEY TO FIX....MONEY THAT I DON'T HAVE. THE QUOTE FROM MY LOCAL DEALERSHIP IS $1600 BECAUSE THEY HAVE TO REPLACE THE ENTIRE COLUMN! SO IN THE MEANTIME I'M STUCK AT HOME WITHOUT A RIDE. PLEASE LOOK INTO THIS ISSUE. THANK YOU. *TR
COMPLAINANT HAS HAD DIFFICULTY SHIFTING INTO PARK SINCE THE VEHICLE WAS PURCHASED USED IN DECEMBER 2007. DECEMBER 2008 JUST AFTER CHRISTMAS VEHICLE ROLLED BACKWARDS DOWN A SLIGHT INCLINED DRIVEWAY. THE COMPLAINANT PARKED THE VEHICLE AND WAS IN THE HOME FOR APPROXIMATELY 35-45 MINUTES WHEN THE COMPLAINANTS WIFE ASKED WHERE WAS THE VEHICLE WHY WASN'T IT IN THE DRIVEWAY. THE CONSUMER WENT OUTSIDE AND FOUND THE VEHICLE ROLLED BACKWARDS DOWN THE DRIVEWAY AND CAME TO REST IN THE YARD (GRASS). THE COMPLAINANT ALSO NOTED AND ADDITIONAL INCIDENT WHERE THE VEHICLE STALLED AND THE COMPLAINANT COULD NOT GET THE VEHICLE IN PARK. *TR
WENT TO SHIFT VEHICLE TO DRIVE FROM PARK POSITION, SHIFT LEVER WENT DOWN WITHOUT SHIFTING VEHICLE INTO GEAR., UPON INSPECTION THE BOTTOM OF THE CASE WHERE THE SHIFT LEVER IS HELD BY A PIN HAD BROKEN OFF, THE ONLY WAY TO REPAIR THIS SITUATION IS TO CHANGE THE ENTIRE STEERING COLUMN ACCORDING TO TWO (2) FORD DEALERS I VISITED. UPON SEARCHING THIS PROBLEM ON THE INTERNET, I FIND IT AMAZING OF HOW MANY OTHER PEOPLE HAVE THE SAME PROBLEM. IT COST $1265.00 TO REPLACE THE UNIT NOT INCLUDING LABOR COST. I BELIEVE THAT THIS IS FATIGUE ON THAT PIECE OF METAL. FORD SHOULD BE MADE AWARE OF THIS AS A DEFECTIVE PRODUCT AND A RECALL SHOULD TAKE PLACE. *TR
2002 FORD EXPLORER 74,000 MILES. HEARD A BANGING NOISE COMING FORM MOTOR. TOOK TO REPAIR SHOP - STATED TO ME THAT THIS IS A TIMING CHAIN ISSUE. TIMING CHAIN NEEDS TO BE REPLACED AND WILL COST $1500.00 - $2000.00. DEALER SAID THAT FORD IS AWARE OF THIS ISSUE AND HAS HAD SEVERAL COMPLAINTS. (SEE CAR COMPLAINTS.COM). THEY SAID TO CALL FORD AND SEE IF THEY WILL RECTIFY. TO NO AVAIL FORD SAID NO. THE DEALER STATED THAT FORD USED CHEAP PARTS FOR THE TIMING CHAIN AND WILL NOT BACK UP THEIR WORK. WHAT A CROCK. PLEASE INVESTIGATE THIS ISSUE AS IT SHOULD BE CONSIDERED A RECALL. *TR
2002 FORD EXPLORER DEVELOPED A CRACK BELOW THE REAR HATCH WINDOW EXTENDING DOWN AND TO THE RIGHT OF THE FORD EMBLEM. SINCE THEN I HAVE OBSERVED THESE ON DOZENS OF EXPLORERS. MY VEHICLE WAS NOT INVOLVED IN AN ACCIDENT, NOR WAS THE HATCH BEING USED WHEN THIS OCCURRED. I FEEL IT IS A SAFETY ISSUE SINCE THE GLASS COULD FALL OUT ON THE HIGHWAY. FORD IN NO WAY ACKNOWLEDGES THE ISSUE THAT HAS HUNDREDS OF COMPLAINTS ON MESSAGE BOARD. *TR
I AM HAVING THE SAME PROBLEMS ALL THE OTHER PEOPLE ARE HAVING THAT OWN A 2002 EXPLORER. O/D OFF LIGHT FLASHING, SERVICE ENGINE SOON LIGHT ON, SLIPPING 2ND TO 3RD GEAR, SHUTTERING IN 5TH GEAR, TOLD BY ASE CERTIFIED MECHANIC TRANSMISSION WAS GOING OUT. PLEASE MAKE FORD RECALL THESE VEHICLES AND FIX THE PROBLEMS THAT THEY KNEW ABOUT BUT SOLD THE VEHICLES ANYWAY. DO THIS BEFORE SOMEONE HAS TO DIE IN A WRECK BECAUSE THEN IT WILL BE TOO LATE! *TR
2002 EXPLORER, 1ST INCIDENT, HAD OD LIGHT FLASHING W/VERY HARD SHIFT. HAD TRANSMISSION REBUILT. ABOUT 6 MONTHS LATER, SLIPPING AT 30 TO 40 MILES PER HOUR, HAD TRANSFER CASE REBUILT. 6 WEEKS LATER TRANSMISSION SLIPPING AGAIN AT 30 TO 40 MPH WITH LOUD WHINE WHEN STOPPING. *TR
I OWN A 2002 FORD EXPLORER WITH SEVENTY THOUSAND MILES AND HAVE THE SAME PROBLEM THAT THOUSANDS OF OTHER EXPLORER OWNERS HAVE. THE TRANSMISSION WILL NOT SHIFT FROM SECOND TO THIRD GEAR. HAVING DRIVEN ONLY A FEW BLOCKS WHEN THIS OCCURRED, I RETURNED HOME AND AT THAT TIME THE CHECK TRANSMISSION LIGHT CAME ON. FROM WHAT I HAVE READ ONLINE FROM OTHER OWNERS THE EXPLORER SEEMS TO BE A POORLY DESIGNED AND ENGINEERED VEHICLE. I HAVE NO EXPECTATIONS OF YOU OR ANYONE AT FORD DOING ANYTHING TO RESOLVE THIS ISSUE. *TR
WE DROVE OUR 2002 FORD EXPLORER TO VISIT FAMILY 1 HOUR AWAY WITHOUT ANY PROBLEM. AFTER WE ARRIVED WE NEEDED TO MAKE A QUICK TRIP TO THE STORE AND THE CAR DIDN'T EVEN MAKE IT OFF THE BLOCK BEFORE THE OD LIGHT BLINKED AND THE CAR WOULDN'T SHIFT GEARS. IT WOULDN'T GET PASSED 20 OR 25 MPH. WE HAD TO LEAVE THE CAR THERE AND GET A RIDE ALL THE WAY HOME. THE NEAREST TRANSMISSION SHOP FIXED THE TRANSMISSION FOR ABOUT $1000 WITH A 6 MONTH WARRANTY. I HOPE IT LASTS AND THAT FORD WILL ACKNOWLEDGE THIS PROBLEM SOON. *TR
I POPPED OPEN THE REAR LIFT GATE WINDOW OF MY 2002 FORD EXPLORER, AND AS IT DID NOT OPEN FULLY, I PUSHED IT UPWARD SLIGHTLY OUT THE WAY. THE GATE WINDOW ASSEMBLY COLLAPSED, SHATTERED, AND FELL ON MY HEAD. FORTUNATELY, I WAS NOT INJURED, BUT IT WAS UNNERVING TO SAY THE LEAST. INVESTIGATING FURTHER, I SEE THAT THIS IS ACTUALLY NOT AN UNCOMMON OCCURRENCE: HTTP://WWW.CARCOMPLAINTS.COM/FORD/EXPLORER/2002/WINDOWS_WINDSHIELD/REAR_LIFT_GATE_WINDOW_EXPLODED.SHTML SOMETHING NEEDS TO BE DONE, AND SOON, OUR SOMEBODY IS GOING TO GET BLINDED OR WORSE. *TR
I HAVE A 2002 FORD EXPLORER WITH AN AUTOMATIC TRANSMISSION THAT IS GOING BAD. ONE DAY THE CAR IS FINE AND THE NEXT DAY MY LIGHT WHEN ON - OUT OF THE BLUE. I DIDN'T KNOW THERE WAS A PROBLEM UNTIL MY O/D OFF LIGHT IS BLINKING & THE SERVICE ENGINE SOON LIGHT IS ALWAYS ON. PLUS, CHECK TRANSMISSION LIGHT IS ALSO LIT UP. THIS ALL HAPPENED WITH ABSOLUTELY NO WARNING. I FEEL THE CAR IS DANGEROUS TO DRIVE AND AM NOT SURE WHAT I AM GOING TO DO....EXCEPT I KNOW I CANNOT DRIVE IT ANYMORE. I HAVE THREE YOUNG CHILDREN THAT ARE IN THIS TRUCK ALL THE TIME. I'VE ONLY MADE A FEW PAYMENTS ON IT AND NOW I'M TOLD THAT IT'S GOING TO COST ME OVER $3000 TO REPAIR, WHICH IS ALMOST WHAT THE CAR IS WORTH AT THIS POINT. I WISH I KNEW THAT THIS MANY 2002 FORD EXPLORERS ARE HAVING THIS ISSUE BEFORE I BOUGHT IT. LET ME SAY, I CAN'T BELIEVE THERE HAS BEEN THIS MANY PROBLEMS WITH THE FORD EXPLORER TRANSMISSIONS!!! I THOUGHT I JUST HAD BAD LUCK UNTIL FINDING THE 'AUTO BEEF COMPLAINT' WEB SITE! I WILL SAY THAT THIS FORD WILL BE THE FIRST AND LAST I WILL EVER OWN IF I CAN'T GET HELP WITH THIS TRUCK. THERE WILL NOT BE A PROBLEM ABOUT LEAVING IT BEHIND. I SEE THAT THIS IS A COMMON ISSUE WITH FORD. SEEMS WE HAVE JOINED A LONG AND DISTINGUISHED LIST OF 2002 TRANSMISSION PROBLEMS. WENT LOOKING AROUND GOOGLE TO FIND ANY INFORMATION ON THE SAME SYMPTOMS AND FOUND THIS 'AUTO BEEF' WEB SITE. I HAVE EXPERIENCED THE EXACT SAME ISSUES OF SO MANY OTHER PEOPLE, AND NO ONE KNOWS WHAT CAN BE DONE ABOUT IT. IF YOU DO AN INTERNE
I OWN A 2002 FORD EXPLORER WITH 65,000 MILES ON IT, HAVE NEVER TOWED ANYTHING OR USED IT FOR HAULING HEAVY LOADS. I TAKE MY SMALL CHILDREN BACK AND FORTH TO SCHOOL AND DRIVE 15 MILES ROUND TRIP TO WORK 3 DAYS A WEEK. BOTH REAR COIL SPRINGS ARE RUSTED AND BROKEN - PASSENGER SIDE BROKEN IN 3 SPOTS, DRIVER'S IN ONE SPOT. THIS HAS RUINED THE REAR STRUTS. CAR IS NOW DANGEROUS TO DRIVE. *TR
2002 FORD EXPLORER TRANSMISSION FAILURE AT 49,562 MILES. UNABLE TO ACCELERATE. *TR
I HAVE A 2002 FORD EXPLORER,WHICH I BOUGHT NEW,THE DEALER HAS PERFORMED ALL SCHEDULED MAINTENANCE, NOW HAVE 65,000 MILES AND IT NEEDS A NEW TRANSMISSION. I UNDERSTAND THIS TO BE A DEFECT WITH THEIR SEALED TRANSMISSION AND FORD WANTS $3800.00 TO REPLACE / REBUILD. I FEEL THIS IS NOT RIGHT AND NEED SOME HELP WITH THIS MATTER. THANK YOU VERY MUCH IN ADVANCE FOR ANY HELP. *TR
2002 FORD EXPLORER WITH TRANSMISSION PROBLEM, APPEARS TO BE A COMMON COMPLAINT, THIS TRANSMISSION IS FAULTY AND SHOULD BE RECALLED. DRIVING NORMAL AND TRANSMISSION STARTED ACTING UP. TOOK IT TOO DEALER AND SAYS HAS TO BE REPLACE AT $4000. TRANSMISSION HAS ALWAYS BEEN MAINTAINED AT THE RECOMMENDED INDIVIDUALS. TRANSMISSION IN THE 2002 EXPLORER IS DEFECTED. *TR
TL*THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THE SPARK PLUGS WERE BLOWING OUT OF THE ENGINE WHILE DRIVING VARIOUS SPEEDS. AS A RESULT, THE ENGINE SHUTS OFF AND THE VEHICLE LOSES COMPLETE POWER. ON TWO OCCASIONS, THE DEALER REPAIRED THE VEHICLE AT THE COST OF $2,000. THE DEALER HAS NOT EXPLAINED WHAT CAUSED THE FAILURE. THE FAILURE MILEAGE WAS 160,000.
I OWN A 2002 EDDIE BAUER EXPLORE. AT 70,000 MILES WAS TOLD AFTER CHECK TRANSMISSION LIGHT CAME ON AND GEARS WOULD NOT SHIFT THAT I NEEDED A NEW TRANSMISSION. FORD WANTED OVER 4,000.00 TO FIX IT. UNABLE TO AFFORD THAT MUCH I TOOK IT TO A TRANS REPAIR SHOP AND HAD A REBUILT TRANS INSTALLED AS WELL AS A NEW TORQUE CONVERTER. WAS TOLD BY THE REPAIR SHOP THAT THEY SEE ALOT OF THIS. AFTER TAKING MY CAR APART THE REASON MY TRANS WENT IS BECAUSE THERE WAS SOME KIND OF EXPLOSION IN THE TORQUE CONVERTER AND THE DEBRIS WENT INTO THE TRANS AND CAUSED THE DAMAGE TO THE TRANS. FORD DENIES ANY SUCH DEFECT. ALSO MY DUAL CLIMATE CONTROL AIR CONDITIONING HASN'T WORKED IN 2 YEARS AND FORD WANTS OVER 1000.00 TO FIX IT. I ALSO OWN A 2007 MUSTANG GT WITH ONLY 6000 MILES ON IT AND NOW THE REAR WINDOW IS LEAKING WHEN IT RAINS!! FORD SHOULD NOT ASK FOR ANY BAIL OUT MONEY FROM OUR GOVERNMENT IF THEY ARE GOING TO CONTINUE TO BUILD JUNK. NEEDLESS TO SAY MY NEXT VEHICLE WILL BE A FOREIGN CAR. *TR
TRANSMISSION OD LIGHT BLINKING STARTED OVER A YEAR AGO AND WE TOOK TO NEARBY DEALER AND THEY CHARGED AROUND $900 TO SERVICE TRANSMISSION AND OD LIGHT STOPPED BLINKING. FEW MONTHS AGO THE LIGHT CAME UP AGAIN AND THIS TIME DEALER SAYS IT NEEDS A NEW TRANSMISSION. *TR
THE VEHICLE CAME WITH A PROBLEM TRANSMISSION, I HAD TO HAVE IS REPAIRED TWICE IN A 7 YEAR PERIOD. *TR
APPROACHED STOP SIGN AT A SLOW RATE OF SPEED - BASICALLY COASTING 30 - 40 FEET FROM A DRIVEWAY, AS THE BRAKES WERE APPLIED, THE ENGINE STARTED TO REV UP, LIKEN TO THE CRUISE CONTROL ENGAGING, AND BRAKES COULD NOT RESTRAIN VEHICLE AND IT WAS BASICALLY PUSHED THROUGH THE STOP SIGN AND COLLIDED WITH AN ONCOMING VEHICLE, THERE WAS INSUFFICIENT TIME TO PUT THE VEHICLE IN NEUTRAL OR TURN OFF THE ENGINE, THIS WAS THE FIRST TIME THIS EVER HAPPENED, VEHICLE WAS IN GOOD CONDITION AND MECHANICALLY WELL MAINTAINED, THE WEATHER WAS CLEAR AND THE ROADS WERE DRY, THE VEHICLE WAS TAKEN TO A DEALERSHIP TO HAVE ON-BOARD COMPUTER READ - NO ERROR CODES WERE NOTED, AS A RESULT OF THE ACCIDENT - THE VEHICLE WAS TOTALED. *TR
O/D LIGHT COMING ON. TRANSMISSION NOT SHIFTING OUT. THIS IS MY ONLY MEANS OF TRANSPORTATION. I HAVE 3 CHILDREN IN SCHOOL AND FOUND OUT THE TRANSMISSION NEED TO BE REBUILT. I CAN NOT AFFORD THIS. ANYTHING WILL HELP. PLEASE....... *TR
TRANSMISSION FAILURE 5 TIMES. *TR
IN 2007 MY 2002 FORD EXPLORER, EDDIE BAUER EDITION WAS HAVING PROBLEMS SHIFTING GEARS AROUND 30-40 MPH. THE RPM'S WOULD REV UP HIGH THEN JUMP INTO THE NEXT GEAR. I TOOK IT INTO A CERTIFIED TRANSMISSION CENTER AND THEY TOLD ME I NEEDED A NEW TRANSMISSION. I INSTALLED A REMANUFACTURED TRANSMISSION AND WITHIN 1 YEAR MY VEHICLE IS DOING THE SAME EXACT THING. THE REPLACEMENT ONLY HAD A SIX MONTH WARRANTY. I THEN STARTED RESEARCHING ONLINE 2002 EXPLORER TRANSMISSION PROBLEMS AND HAVE FOUND AN OVERWHELMING AMOUNT OF COMPLAINTS ABOUT THE SAME EXACT THING. *TR
THE COIL SPRING ON MY 2002 FORD EXPLORER SNAPPED OFF AT THE TOP AND NOW RESTS ATOP MY SWAY BAR. I HAVE READ OF SEVERAL COMPLAINTS OF THIS HAPPENING SINCE IT HAS HAPPENED TO ME. *TR
DURING NORMAL OPERATION THE REAR SPRING ASSEMBLY HAS BROKEN. THEY HAVE BEEN REPLACED ONCE BEFORE AND THE ONES INSTALLED ARE NOW BROKEN. THIS IS VERY HAZARDOUS AS THE SPRING COULD PUNCTURE THE TIRE WHILE VEHICLE IS IN MOTION CAUSING AND ACCIDENT. *TR
IN DECEMBER 2008 MY 2002 FORD EXPLORER, EDDIE BAUER WAS HAVING PROBLEMS SHIFTING GEARS AROUND 30-40 MPH. THE RPM'S WOULD REV UP HIGH THEN JUMP INTO THE NEXT GEAR. AT TIMES IT SOUNDED LIKE SOMETHING WAS ABOUT TO BREAK BECAUSE THE JUMP AND NOISE IT MADE WAS SO LOUD. I TOOK IT INTO A CAR SHOP AND THEY TOLD ME I NEEDED A NEW TRANSMISSION. SO I PAID FOR A REMANUFACTURED TRANSMISSION AND WITHIN 3 MONTHS MY CAR IS DOING THE SAME EXACT THING. I HAVE HAD TO TAKE IT BACK 2 MORE TIMES SINCE BRINGING IT IN MARCH 18. I THEN STARTED RESEARCHING ONLINE 2002 EXPLORER TRANSMISSION PROBLEMS AND HAVE FOUND AN OVERWHELMING AMOUNT OF COMPLAINTS ABOUT THE SAME EXACT THING. *TR
TIMING CHAIN RATTLE ON A 2002 FORD EXPLORER. HAD THE FRONTS REPLACED ONCE UNDER WARRANTY AT ABOUT 25,000 MILES AND AGAIN AT 80,000 MILES AT MY EXPENSE. NOW THE REAR CHAIN IS MAKING NOISE, THIS IS AFTER HAVING THE REAR TENSIONER REPLACED LAST MONTH AT 94,000 MILES. THE REAR CASSETTE SEEMS AS IF IT IS READY TO GO. I DON'T KNOW HOW FORD CAN GET AWAY WITH PRODUCING SUCH A POOR PRODUCT. THERE A THOUSANDS OF COMPLAINTS ABOUT THIS PROBLEM AND FORD WON'T DO A THING ABOUT IT. *TR
TL*THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT NOTICED THAT THE REAR OF THE VEHICLE WAS LOWER TO THE GROUND THAN USUAL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND A FORD DEALER AND THEY BOTH VERIFIED THAT THE REAR COIL SPRINGS FAILED. THE FAILURE MILEAGE WAS 68,000.
OD BLINKING. WE HAVE THREE 2002 FORD EXPLORER WHICH ALL HAVE THE SAME PROBLEM AND WE HAVE REPLACED EVERYTHING IN THE TRANSMISSION WITH NEW. THIS IS BOLOGNA. SAME AS EVERYONE ELSE'S SHIFTING PROBLEMS! *TR
WHEEL HUBS ESPECIALLY THE REAR - CONSTANTLY GOING BAD USUALLY 12 MONTHS OR LESS- REAR DIFFERENTIAL VENTED WITH HOSE OVER REAR TIRE. CAUSES WATER TO GET INTO GEARS - MAJOR PROBLEM. I KEEP CATCHING THE PROBLEM BUT ONLY BECAUSE I NOW LOOK FOR THEM BUT IT HAS BEEN CLOSE - RECENTLY I HAD TO HAVE IT TAKEN TO THE REPAIR SITE AS IT WAS TOO DANGEROUS TO DRIVE. *TR
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2002 Ford Explorer → · Every Explorer year → · How the figures are calculated →