2002 Ford Explorer complaints

TL*THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE WOULD NOT SHIFT PROPERLY FROM SECOND TO THIRD GEAR. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY PERFORMED A DIAGNOSTIC TEST WHICH CONCLUDED THAT THE HYDRAULIC PRESSURE BUILD UP HAD CAUSED THE TORQUE CONVERTER TO POP OUT AND ADVISED THE CONTACT THAT THEY WOULD NEED TO REPLACE OR REBUILD THE TRANSMISSION. A PRIVATE MECHANIC CONFIRMED THE FAILURE AND REBUILT THE TRANSMISSION. THE CURRENT AND FAILURE MILEAGE WAS 115,000.THE VIN WAS UNAVAILABLE. UPDATED 03/24/11*LJ

2002 FORD EXPLORER REAR END GROWL/WHINE. *TR

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE CAUGHT ON FIRE WHILE PARKED OUTSIDE OF HIS RESIDENCE. THE FIRE DEPARTMENT WAS CALLED TO EXTINGUISH THE FIRE BUT BY THE TIME HAD ARRIVED, THE VEHICLE AND THE CONTACTS RESIDENCE WERE DESTROYED. THERE WERE NO INJURIES. THE ORIGIN OF THE FIRE WAS DEEMED AS THE VEHICLE SPEED CONTROL. A FIRE REPORT WAS AVAILABLE. THE VEHICLE REMAINED IN THE CONTACTS DRIVEWAY. THE MANUFACTURER WAS NOT CONTACTED TO REPORT THE FAILURE. THE FAILURE MILEAGE WAS 65,000.

TL*THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THE FRONT DRIVER SEAT WAS ABLE TO MOVE FORWARD BUT WOULD NOT MOVE BACKWARD WHEN ENGAGED. THE CONTACT STATED THAT THE FAILURE WOULD MAKE DRIVING VERY UNCOMFORTABLE AND HE BELIEVED THE FAILURE TO BE AN EXTREME SAFETY HAZARD, AS HE FELT HE WAS SITTING TO CLOSE TO THE STEERING WHEEL. THE VEHICLE WAS NEITHER INSPECTED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE CURRENT AND FAILURE MILEAGE WAS APPROXIMATELY 118,220.

WAS DRIVING DOWN THE HIGHWAY AT 55 MPH AT MY OVERDRIVE LIGHT STARTED FLASHING AND MY INFORMATION SCREEN SHOWED "CHECK TRANSMISSION" WHEN I GOT HOME, I LOOKED UP THE PROBLEM ON THE INTERNET AND FOUND THAT MY TRANSMISSION JUST WENT BAD AND WILL NEED TO BE REPLACED ACCORDING TO WHAT HUNDREDS OF COMPLAINTS SAY HAD TO BE DONE TO FIX THE SAME PROBLEM.

MY HUSBAND WAS DRIVING OUR 2002 FORD EXPLORER WHEN HE WENT TO BACK OUT OF A PARKING SPOT AND THE ENTIRE GEAR SHIFT FELL OFF THE STEERING COLUMN. THE VEHICLE WILL NOT SHIFT GEARS AND THE KEY CAN NOT BE REMOVED FROM THE VEHICLE. LUCKILY HE WAS IN A PARKING SPOT. HAD HE BACKED OUT AND THIS HAPPENED AS HE WAS TRYING TO PUT THE CAR IN DRIVE HER COULD HAVE IN A MAJOR ACCIDENT. IT IS VERY VERY VERY UNSAFE. THE CAR IS GETTING TOWED TO THE DEALERSHIP. AT THIS TIME IT IS UNKNOWN WHAT WILL BE DONE TO CORRECT THE PROBLEM. *TR

TL*THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 50-60 MPH THE LIGHTS ON THE DASHBOARD FLICKERED ON AND OFF WHICH ALSO INCLUDED A BEEPING NOISE. THE VEHICLE HAD NOT BEEN TAKEN TO THE DEALER FOR THE FAILURE. THE FAILURE WAS INTERMITTENT AND HAD BEEN ON GOING FOR MORE THAN A YEAR. THE CONTACT STATED THAT THE FAILURE HAPPENED MORE FREQUENTLY WHILE DRIVING ON THE HIGHWAY. THE FAILURE MILEAGE WAS 95,000 AND THE CURRENT MILEAGE IS 114,376. UPDATED 03/29/11*LJ UPDATED 09/16/11*JB

VERTICAL CRACK IN HATCH OF 2002 FORD EXPLORER. I LOOK AT OTHER EXPLORERS IN THE SAME TIME PEREIOD AND THEY ALL HAVE THE EXACT SAME CRACK!! *TR

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THE REAR HATCH WAS FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THE VEHICLE COULD BE REPAIRED BUT HE COULD NOT GUARANTEE THAT THE FAILURE WOULD NOT RECUR. THE MANUFACTURER WAS CONTACTED WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 30,000 AND THE CURRENT MILEAGE WAS 110,000.

I WAS DRIVING MY 2002 FORD EXPLORER SUV WHEN THE TRANSMISSION SUDDENLY FAILED, SHIFTING INTO NEUTRAL/LOSING POWER IN TRAFFIC. THIS WAS A DANGEROUS SITUATION! FORTUNATELY I WAS ABLE TO GET OUT OF THE WAY OF TRAFFIC. *TR

THE BACK PANEL BELOW THE REAR WINDOW HAS CRACKED. *TR

GOING OUT OF TOWN DRIVING ON THE HIGHWAY IN TRAFFIC AT 65MPH. O/D LIGHT STARTED FLASHING ON AND OFF. TRANSMISSION STARTED ACTING ERRATICALLY AND I FELT THAT I LOST 5TH AND 2ND GEARS. SHOP RAN DIAGNOSTIC TEST AND CODES P0732, P0735 AND P0775. CODES CONFIRMED PROBLEMS WITH 2ND AND 5TH GEARS AND SOLENOID B MALFUNCTION. *TR

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

TODAY IS 2/21/2011 AND JUST HAD THE CRAP SCARED OUT OF ME, THREE CHILDREN (AGES 4, 2, AND A 10 MONTH OLD) AND 4 OTHER VEHICLES WHEN GUESS WHAT---MY TRANSMISSION BLEW THE SERVO PLUG!!!! GEE IMAGINE THAT ANOTHER PIECE OF JUNK THAT CHINA/JAPAN OR WHATEVER YOU CALL THEM PEOPLE, ASSEMBLED!!! THANKS AGAIN FORD FOR SELLING OUT!!! FORD CEO'S WHOM I'M SURE ARE FILTHY RICH ARENT TRUE AMERICAN PEOPLE OTHERWISE THEY WOULDNT HAVE SOLD US OUT TO ANOTHER COUNTRY!!!!! DRIVING TODAY AT A LEGAL 45 MPH MY SERVO PLUG BLEW OUT CAUSING ME TO LOSE CONTROL OF MY VEHICLE AND CAUSING NOT ONLY MYSELF BUT 4 OTHER VEHICLES TO END UP OF THE ROAD CAUSING A NEAR PILE UP!!!!! WHAT ARE YOU (FORD) GOING TO DO FOR US PEOPLE THAT WERE CONNED INTO BUYING A PIECE OF CRAP FROM A PUSHY SALESMEN THAT FORD TRAINED!!!! DID THESE SALESMEN KNOW THAT THESE WERE JUNK AND THATS WHY THE PRICE WAS RIGHT!!! WELL ANYWAYS FORD HASNT SEEN/HEARD THE LAST FROM ME ABOUT THIS ISSUE!!!! I WILL BE THAT GUY THAT FORD IS GONNA HATE, I MUST ADMIT TO YOU GUYS AS YOU WILL FIND OUT I AM WITHOUT ANY DOUBT THE "BIGGEST [XXX] ON THE FACE OF THIS PLANET" AND I INTEND ON BEING JUST THAT UNTIL FORD TAKES CARE OF MY TRANSMISSION!!!!!! IF NEEDED I WILL SPEND EVERY DAY OF MY LIFE (UNTIL I'M 6 FEET UNDER) PURSUING THIS ISSUE!!!! LOOK OUT FORD HERE I COME!!!!!! PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

2002 FRONT WHEEL BEARINGS FAILED AT 80,000 MILES.*TR

I HAVE A 2002 FORD EXPLORER I BOUGHT ABOUT A YEAR AGO. EVERYTHING WAS WORKING FINE..I HAVE MY ABS LIGHT ON..WHEN I TRY TO STOP THE CAR MY BRAKE ENGAGE BUT WHEN IT COME TO THE FINAL STOP IT GIVES AND THE PRESSURE ON THE TRUCK IS NO LONGER THERE.. I FEEL LIKE I AM GOING TO CRASH IN TO THE CAR IN FRONT OF ME.. I BROUGHT THE TRUCK TO THE MECHANIC AND CHECKED EVERYTHING AND DIDN'T FIND ANYTHING WRONG WITH IT.. NO LEAKS OR ANYTHING.. BUT DIDN'T KNOW WHAT WAS CAUSING IT... I NOTICED THAT THERE ARE MANY OF THE SAME ISSUES REGARDING THE BRAKES NOT WORKING PROPERLY.. PLEASE ADDRESS THIS ISSUE BEFORE SOMEONE GETS KILLED.. THANK YOU *TR

2002 4 X 4 FORD EXPLORER, WHILE DRIVING IN RUSH HOUR TRAFFIC THE TIMING CHAINS WENT ON THIS TRUCK. OF COURSE THE ENGINE STOPPED WORKING AND I HAD THE HUGE PROBLEM OF PUSHING IT OFF THIS 3 LANE BUSY HIGHWAY. DID GET IT OFF AND NOW WAITING TO RAISE ENOUGH MONEY FOR REPLACEMENT ENGINE. YES THE OIL WAS CHANGED EVERY 3200 - 3400 MILES, DEFAULT WITH THE FORD ENGINES, PLASTIC SPROCKS. SO I AM WITHOUT A TRUCK UNTIL MONEY IS RAISED OR FORD DOES A RECALL. I KNOW! THERE WAS NO SIGN OTHER THAN A SLIGHT NOISE STARTING AND CALLED THE GARAGE AND NEVER GOT THERE. MY TRUCK IS IN GREAT SHAPE, NO RUST, NO ACCIDENTS AND I LOVE TO DRIVE IT! THE GAS IS NOT BAD AT ALL IF YOU DON'T HORSE IT! *TR

TL*THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT NOTICED THAT THE LIFT GATE PANEL WAS CRACKED. THE MANUFACTURER WAS AWARE OF THE FAILURE; HOWEVER, INFORMED THE CONTACT THAT THERE WERE NO RELATED RECALLS AND OFFERED NO ADDITIONAL ASSISTANCE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO INFORMED THE CONTACT THAT THE ENTIRE LIFT GATE NEEDED TO BE REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 154,000.

I AM ANOTHER VICTIM OF THE 2002 FORD EXPLORER AND ITS TRANSMISSION WOES. ALERTED BY A FLASHING OD YELLOW WARNING LIGHT, AFTER A TRIP TO THE GARAGE AND RESEARCH ON THE INTERNET, I DISCOVER THIS IS A SIGN THAT I WILL NEED A $3000 TRANSMISSION REBUILD ON A VEHICLE WITH ONLY 99K MILES THAT WAS CAREFULLY USED AND DEALER SERVICED. THIS IS A KNOWN PROBLEM BY FORD AND HAVE DONE NOTHING TO RECTIFY IF WITH CONSUMERS. *TR

FORD EXPLORER CRACKED REAR PANEL. *TR

O/D LIGHT FLASHES FOR A FEW DAYS THEN AT AROUND 25 MPH THE GEAR SWITCHES INTO NEUTRAL AND RUNS VERY ROUGH THEN THE CAR IS THROWN FORWARD. HAD A REBUILT TRANSMISSION (WE WERE TOLD WE WERE GETTING A BRAND NEW TRANSMISSION AND PAID EXTRA FOR IT!) AT 83K MILES ON OCT 15, 2010 THEN FEB 5, 2011 THE SAME EXACT THING HAPPENS. THE DEALER CANNOT TAKE THE TRUCK FOR ANOTHER 5 DAYS AND REFUSED TO GIVE ME A LONER CAR BECAUSE IT IS NOT UNDER THE WARRANTY. PLEASE NOTE: BELOW I PUT IN THE FIRST INCIDENT DATE, FEB 2011 IS THE SECOND INCIDENT DATE. IN MAY OF 2009 I WAS TOLD MY ENGINE FAILED AT ABOUT 76,000 MILES. WE DID BUY THE EXTENDED WARRANTY AND WE WERE COVERED. THE FORD DEALERSHIP TOLD US WE WERE NOT COVERED. THEY HAD OUR TRUCK FOR 3 WEEKS UNTIL THE WARRANTY PEOPLE CALLED THE DEALERSHIP AND LET THEM KNOW IT SHOULD BE FIXED. WE ALSO HAD A RENTAL CAR OR A LONER CAR UNDER THE WARRANTY. THEY REFUSED TO PAY FOR A RENTAL CAR AND SAID THEY DID NOT HAVE A LOANER CAR AVAILABLE. IT TOOK 4 MORE WEEKS (IN TOTAL 7 WEEKS) TO GET THE TRUCK BACK AND NEVER PAID FOR THE RENTAL. *TR

DOORS WILL NOT SHUT IN THE FREEZING COLD WEATHER. WENT OUT TO THE EXPLORER TONIGHT, GOT IN, SHUT THE DOOR AND PROCEEDED TO DRIVE. I TAKE THE HIGHWAY ON RAMP AND MY DRIVERS DOOR FLEW OPEN. I STOPPED AND TRIED TO SHUT IT AND IT JUST BOUNCED OPEN AGAIN AND AGAIN BECAUSE THE LATCH WAS FROZEN. I FINALLY GET IT TO STAY CLOSED, DROP MY PASSENGER OFF AND THEN THE PASSENGER'S DOOR WOULDN'T CLOSE EITHER. I DROVE ALL THE WAY HOME HOLDING MY PASSENGER'S DOOR CLOSED. THIS TRUCK IS THE ABSOLUTE BIGGEST PIECE OF GARBAGE I HAVE EVER DRIVEN IN MY LIFE. IF YOU ARE READING THIS COMPLAINT AND HAVE NOT YET PURCHASED AN EXPLORER I STRONGLY URGE YOU TO RECONSIDER. *TR

TL*THE CONTACT OWNS A 2002 FORD EXPLORER XLT(NA). THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO A LOCAL SHOP WHERE THE CONTACT WAS INFORMED THAT THE CATALYTIC CONVERTERS FAILED. THE MANUFACTURER WAS CONTACTED WHO STATED THAT THEY WERE NOT ABLE TO HELP BECAUSE THE VEHICLE WAS OUT OF WARRANTY. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 107,000.

AT APPROXIMATELY 60,000 MILES, MY TRANSMISSION ON MY 2002 FORD EXPLORER FAILED. THERE ARE THOUSANDS UPON THOUSANDS OF COMPLAINTS REGARDING THIS ISSUE. FORD HAS NOT RECOGNIZED THE DEFECT. THIS POSES SEVERAL HAZARDS SUCH AS A LOCKING TRANSMISSION ON THE HIGHWAY, SLIPPING TRANSMISSION WHEN IN PARK, NO ABILITY TO MOVE WHEN IN TRAFFIC. *TR

THERE WAS NO INDICATION THAT THERE WAS A PROBLEM, THE VEHICLE SUDDENLY STOPPED SHIFTING CORRECTLY, STARTED MAKING BAD NOISES, WON'T SHIFT OUT OF SECOND GEAR, AND THE OVERDRIVE LIGHT IS FLASHING SPASTIC. THE VEHICLE IS ALMOST UNDRIVEABLE, AND THIS APPEARS TO BE A SYSTEMIC PROBLEM FROM WHAT I HAVE READ. I AM ABOUT TO TAKE IT INTO A TRANSMISSION SHOP FOR DIAGNOSIS. *TR

WATER AND MELTING SNOW LEAK INTO THE VEHICLE ONTO THE DOME LIGHTS, GARAGE DOOR OPENER, AND SUNROOF SWITCH AND MOTOR DUE TO THE SUNROOF DRAIN HOSES BECOMING CLOGGED OR DEVELOPING HOLES IN THEM. WATER COMING IN CONTACT WITH THESE ITEMS CAN SHORT THEM OUT OR START A FIRE. *LN

I HAVE HAD TO HAVE THE REAR DIFFERENTIAL CHANGED AND BOTH WHEEL BEARINGS. THE PROBLEM OCCURRED AT 80000 MILES FOR ME BUT IS SO WIDE SPREAD IN THIS MAKE AND MODEL THAT IT OCCURS OVER AND OVER. *LN

TRANSMISSION FAILURE

WHILE INSPECTING THE LEFT, REAR WHEEL BEARING A BROKEN SPRING WAS FOUND. IT WAS DETERMINED THAT THE WHEEL BEARING WAS ALSO IN A STAGE OF FAILURE. A LOAD NOISE LIKE THE VEHICLE HAD "TRUCK TIRES" WAS COMING FROM THE REAR. THE SPRING WAS FRACTURED AT THE TOP IN MULTIPLE PLACES AND PARTIALLY COLLAPSED

I HAVE 2 ISSUES WITH MY 2002 FORD EXPLORER..THE FIRST ISSUE IS WITH THE TRANSMISSION. I BOUGHT THIS LAST YEAR AND TOOK IT BACK TO WHERE I BOUGHT IT 2 DAYS LATER AND THEY HAD THE TRANSMISSION SHOP THEY DEAL WITH LOOK AT IT AND WAS TOLD THERE'S NOTHING WRONG. WHEN I GO TO PUT IT IN DRIVE OR REVERSE THE VEHICLE WONT MOVE. ONCE I START DRIVING THE TRANSMISSION KEEPS SLIPPING AND WHEN STOPPED AT RED LIGHT OR STOP SIGN I HAVE TO BE VERY CAUTIOUS BECAUSE IT WONT GO AND WANTS TO DRIFT BACKWARDS AND WANTS TO STALL AND I DON'T WANT TO CAUSE AN ACCIDENT BY DRIFTING INTO SOMEONE. I HAVE TO DEAL WITH THIS EVERYDAY AND IT'S GETTING OLD NOW. THE SECOND ISSUE IS THE REAR HATCH/DOOR.. TODAY I TOOK NOTICE THAT THERE IS A CRACK RIGHT UNDER THE WINDOW WHERE THE REAR FORD EMBLEM IS LOCATED. *TR

TL*THE CONTACT OWNS A 2002 FORD EXPLORER. THE VEHICLE WAS PARKED WHEN THE CONTACT NOTICED A LARGE CRACK ON THE REAR LIFT GATE. THE CRACK WAS LOCATED DIRECTLY UNDER THE REAR LIFT GATE WINDOW. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO HAVE THE FAILURE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 60,000.

I WAS DRIVING MY EXPLORER YESTERDAY AND IT WAS ATTEMPTING TO SHIFT GEARS AND INSTEAD SOUNDED LIKE AN EXPLOSION OR A TIRE GETTING BUSTED. THE O/D LIGHT CAME ON AND START FLASHING. IT WOULD RESET ITSELF EVERYTIME THE CAR WAS RESTARTED BUT IMMEDIATELY CAME BACK ON. LATER IN THE EVENING, THE SERVICE ENGINE SOON LIGHT CAME ON. I'M NOT ONE TO WAIT AND LET SOMETHING TERRIBLE HAPPEN TO MY VEHICLES SO I TOOK IT TO AAMCO AFTER FORD TOLD US THEY WERE TOO BUSY TO RUN DIAGNOSTICS ON IT. AAMCO EXPLAINED THAT IT WAS EITHER THE TRANSMISSION OR THE SOLENOID PACK. UPON OPENING THE PAN UNDERNEATH, THEY EXPLAINED THAT IF THERE WERE METAL CHUNKS IT WOULD BE THE TRANSMISSION; IF NOT, THE SOLENOID PACK. SURE ENOUGH, THERE WERE BIG METAL CHUNKS. NOW, AFTER HAVING THE CAR ONLY TWO MONTHS, I'M HAVING TO COME UP WITH MONEY TO REPLACE THE TRANSMISSION IN A CAR THAT APPEARED TO BE IN STELLAR CONDITION. UPON DOING SOME RESEARCH TODAY, APPARENTLY THIS IS A COMMON AND WELL KNOWN ISSUE IN THE FORD EXPLORER. FORD NEEDS TO STEP UP THEIR QUALITY OF EQUIPMENT USED IN THEIR VEHICLES. IT IS SCARY TO KNOW I COULD HAVE BEEN IN TRAFFIC OR SOMEWHERE ELSE AND THE CAR DIE AND LEAVE ME STRANDED OR HURT. *TR

TL*THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE PARKED, THE CONTACT WAS STANDING UNDER THE REAR LIFT GATE WHEN IT CLOSED ON ITS OWN AND THE GLASS SHATTERED. THE CONTACT DID NOT HAVE SEVERE INJURIES BUT SUSTAINED A HEADACHE AND CUTS ON HER HEAD. THE CONTACT STATED THERE WAS A RECALL NHTSA CAMPAIGN ID NUMBER: 07E104000 (COMPONENT: VISIBILITY: GLASS, SIDE/REAR) ON THE VEHICLE. THE RECALL REPAIRS WERE PERFORMED ON THE VEHICLE PRIOR TO THE FAILURE. THE MANUFACTURER WAS CONTACTED AND STATED THE VEHICLE COULD BE TAKEN TO THE DEALER FOR INSPECTION AND IF THE TECHNICIANS DETERMINED THE REPAIRS WERE NOT PERFORMED CORRECTLY, THEY WOULD COVER THE COSTS OF THE GLASS BUT IF THEY WERE DONE CORRECTLY, THE CONTACT WOULD HAVE TO COVER THE REPAIR COSTS. THE FAILURE MILEAGE WAS 58,263.

MY 2002 FORD EXPLORER BACK REAR WINDOW EXPLODED THE GLASS HIT THE TOP OF MY HEAD AND CUT MY FACE AND A PIECE GOT IN MY EYE, GLASS WENT EVERY WHERE, IT WAS LIKE A BOMB WENT OFF. I AM NOT THE ONLY ONE THIS HAS HAPPEN TOO. I FEEL THIS REALLY NEEDS TO BE ADDRESS ASP, AND A RECALL ON IT. WHAT HAS TO HAPPEN SOME ONE LOSE A EYE FOR ANYTHING TO BE DONE. JUST CHECK THE REPORT ON THIS, ITS NOT A ONE TIME THING.. IT HAS HAPPEN TO LOST OF THEM WHY ISN'T ANY THING BEING DONE ABOUT IT ? IS FORD PAYING SOMEONE OFF. *LN

I HAVE A 2002 FORD EXPLORER, ORIGINAL PLUGS IN IT FROM DEALER. TODAY I HAD A PLUG EJECTED FROM THE ENGINE RESTING ON TOP OF THE HEAD. LUCKILY I KNOW ABOUT CARS AND HAD VEHICLE TOWED TO REPAIR SHOP. INCIDENT IS COMMON IN FORDS AND COULD LEAD TO POSSIBLE INJURY, SINCE EJECTED PLUG COULD LEAD UP TO EXCESSIVE GASOLINE VAPORS WHICH COULD BE IGNITED BY LOOSE PLUG CAUSING FIRE. *TR

REAR PANEL CRACKED IN HALF, VEHICLE WAS NOT HIT IT JUST HAPPENED. *TR

THE SIDE CURTAIN AIRBAG SPONTANEOUSLY DEPLOYED UPON SIDE DOOR CLOSURE OF A FORD EXPLORER. THE VEHICLE WAS SITTING AFTER RE-FUELING. CONCURRENT WITH AND IMMEDIATELY PRIOR TO THE DEPLOYMENT OF THE AIRBAG, THE DOOR ALARM SYSTEM WAS CHIMING THAT A DOOR WAS AJAR, AND AFTER INSPECTION BY A MECHANIC IT WAS DETERMINED THAT THE SECURITY/DOOR WARNING SYSTEM MODULE HAS FAILED. FORD WAS SENT THE AIRBAG MODULE FOR INSPECTION, AND HAS YET TO PROVIDE THE RESULTS OF THE MODULE INSPECTION - AFTER A PERIOD OF MORE THAN 5 MONTHS. FURTHER PROBLEMS PERSIST WITH THE ELECTRONIC SYSTEM. THE DOOR AJAR ALARM CONTINUES TO SOUND AT RANDOM INTERVALS, THE INTERIOR LIGHTS FLICKER ON AND OFF AT RANDOM INTERVALS, AND THE DOOR LOCKS REPEATEDLY LOCK AND UNLOCK, ALL OF WHICH CAUSE A DISTRACTING POTENTIAL SAFETY HAZARD WHILE DRIVING. *TR

THE PLASTIC PANEL BELOW THE REAR WINDOW CRACKED. FOUND OUT IT IS A VERY COMMON PROBLEM. FORD MOTOR COMPANY AND LOCAL DEALERSHIP WILL DO NOTHING TO HELP OUT. MY REPAIR COST WILL BE ABOUT $500. IT IS OBVIOUSLY A DESIGN DEFECT. FORD SHOULD REPAIR AT NO COST TO ME.

TL*THE CONTACT OWNS A 2002 FORD EXPLORER. THERE WAS A LOUD NOISE COMING FROM THE REAR OF THE VEHICLE WHICH CAUSED THE BACK WHEEL TO FAIL. THE VEHICLE WAS TAKEN TO A MECHANIC WHO STATED THAT THE REAR DIFFERENTIAL SYSTEM, REAR WHEEL AND BACK HUB NEEDED TO BE REPLACED AT A COST OF $3,600. THE DEALER AND THE MANUFACTURER WERE CONTACTED BUT STATED THAT THERE WERE NO RECALLS AND OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 140,816.

MY ISSUE STARTED LATE IN 2009. THE O/D LIGHT STARTED COMING ON AND FLASHING AND FOR A FEW MONTHS MY VEHICLE WOULD NOT SHIFT PROPERLY INTO 3RD GEAR AND OVERDRIVE. IT WOULD SLIP AND CLUNK INTO GEAR. THEN WHILE DRIVING UP HILL ON A MAIN ROAD THE TRANSMISSION COMPLETELY STOPPED WORKING. IT WOULD NOT PROPEL MY VEHICLE AND SHUT DOWN RIGHT IN THE MIDDLE OF A BUSY ROAD WHICH NEARLY CREATED A MULTI-CAR ACCIDENT. BOTH FORWARD AND REVERSE DID NOT WORK MAKING IT IMPOSSIBLE TO GET MY CAR OFF THE ROAD. MY CAR HAS BEEN SITTING IN THE BACK YARD SINCE I CAN NOT AFFORD THE COSTLY REPAIRS. I FEEL THERE IS AN OVERWHELMING AMOUNT OF SIMILAR PROBLEMS AND FORD SHOULD RECALL THIS ITEM. *TR

AT 105K MILES, OUR 2002 FORD EXPLORER STARTED SHAKING AS IT SHIFTED THROUGH THE GEARS. WE TOOK IT TO A FORD DEALER WHO CHARGED $2,000 FOR "FIXING" THE PROBLEM. DRIVING AWAY FROM THE DEALER, THE PROBLEM CONTINUED. WE TOOK IT BACK TO THE DEALER WHO SAID THERE WAS ANOTHER ERROR CODE THAT COST US $30. THE PROBLEM CONTINUED, AND TODAY FORD SAID THAT THE TRANSMISSION NEEDED TO BE COMPLETELY REPLACED. AT JUST OVER 100K MILES, THERE IS NO REASON THAT THE TRANSMISSION SHOULD COMPLETELY GO OUT. WE ARE NOW LEFT WITH A VEHICLE THAT WE CAN'T SELL AND CAN'T DRIVE. LOOKING AT SEVERAL OTHER DESCRIPTIONS ON THIS WEBSITE, IT IS APPARENT THAT FORD CONTINUES TO IGNORE THIS TRANSMISSION ISSUE. *TR

THIS IS THE SECOND TIME MY O/D OFF LIGHT HAS STARTED FLASHING AND NOW THE TRANSMISSION HAS STARTED SHIFTING EXTREMELY HARD. I HAVE NOW BEEN TOLD THAT I NEED TO HAVE MY TRANSMISSION REBUILT. THAT IS A $2800 JOB. THIS IS AFTER A YEAR AND HALF AGO I HAD THE SAME PROBLEM WITH THIS VEHICLE AND HAD TO HAVE THE TRANSMISSION REPLACED. WHICH WAS A $2400 JOB. I DON'T SEE EXACTLY HOW I COULD HAVE GONE THROUGH TWO TRANSMISSIONS IN LESS THAN TWO YEARS WITH THE EXACT SAME PROBLEM. *TR

2002 FORD EXPLORER HUB ASSEMBLY/WHEEL BEARING FAILURE. THE LEFT REAR TIRE COMPLETELY LOCKED UP AND HAD TO BE TOWED. UPON INSPECTION THE BEARING HAD RIPPED APART SO BAD YOU COULD SEE THE METAL COMING OUT OF THE REAR SIDE OF THE TIRE, WHERE THE AXLE SHAFT CONNECTS. IN ADDITION TO THAT, RIGHT REAR HUB ASSEMBLY WAS VERY LOOSE AND HAD TO BE REPLACED. 2 WEEKS LATER, THE FRONT LEFT HUB IS SO BAD THAT IT'S ROARING AND THUMPING AND FEELS LIKE IT'S ALSO READY TO LOCK UP. 88K MILES ON EXPLORER, THIS IS THE SECOND TIME THE REAR HUB WERE REPLACED. THERE IS OBVIOUSLY EITHER A FLAW IN THE DESIGN OR JUST SUBSTANDARD DANGEROUS DEFECTIVE PARTS PRODUCED BY FORD. *TR

AIR BAG WARNING LIGHT CAME ON,PULLED PLUG APART UNDER DRIVERS ,SEAT SPRAYED CLEANER ON IT PUT IT BACK TOGETHER, TOOK CARE OF THAT PROBLEM. GEAR SHIFT LEVER SHEARED OFF. FORD SAYS YOU NEED TO REPLACE STEERING COLUMN. WENT ONLINE FOUND A MAN IN SWEDEN THAT MADE A REPLACEMENT PART,ORDERED IT ,PUT IT ON ,WORKS GREAT. (WHY COULDN'T FORD SUPPLY ONE?) THE TRANSMISSION IS STARTING TO ACT UP, YOU SHIFT IN TO DRIVE IT HESITATES AND LEAPS FORWARD, QUITE HARD, SAME IN REVERSE. FORD SHOULD RECALL THIS BEFORE SOMEONE GETS HURT.

I'VE HAD TO REPLACE TWO BALL BEARINGS IN MY 2002 FORD EXPLORER XLS. FIRST THE BACK LEFT AND NOW THE BACK RIGHT. WITH THE LATEST, THE BACK LEFT, THE TIRE ON THE BACK LEFT WAS ALMOST SEIZING UP FROM THE PROBLEM AND MY CAR WAS LEADING TO THE LEFT AND RIGHT FROM THE GRINDING. *TR

THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO REPLACE REAR BRAKES WHERE A TECHNICIAN NOTICED THAT BOTH REAR COIL SPRINGS FRACTURED. REPAIRED BRAKES AND REAR SPRINGS. WAS INFORMED BY SHOP THAT THIS IS A VERY COMMON ISSUE WITH 2002 FORD EXPLORERS. THE FAILURE MILEAGE WAS APPROXIMATELY 76,000. ADDED NOTE, THIS VEHICLE HAS NEVER BEEN USED TO TOW OR CARRY HEAVY LOADS, ONLY USED AS PERSONAL TRANSPORT. *TR

THE TRANSMISSION ON OUR 2002 FORD EXPLORER NEEDED TO BE REBUILT AT 36,000 MILES AND IS NOW NEEDING TO BE REBUILT AGAIN AT 74,000 MILES. THE FIRST REPAIR WAS DONE AT A FORD DEALERSHIP AND AFTER MUCH COMPLAINING WE WERE ABLE TO HAVE SOME OF THE COST ABSORBED BY PURCHASING AN EXTENDED WARRANTY. THE CAR STARTED SHIFTING ROUGH AGAIN A FEW WEEKS AGO AND THEN QUICKLY PROGRESSED TO FULLY SKIPPING 3RD GEAR. WE ARE NOW FACING REBUILDING IT AGAIN. WE HAVE READ UP ON THE PROBLEM AND HAVE DISCOVERED THAT IT IS VERY COMMON FOR THE EARLIER BUILT 2002 FORD EXPLORERS. WE HAVE EVEN DISCOVERED A POSTING ON A FORD TECHNICAL SERVICE BULLETIN EXPLAINING EXACTLY OUR SITUATION (HTTP://216.198.221.184/FORUMS/SHOWTHREAD.PHP?P=2595868) TSB 04-24-17. THE MOST FRUSTRATING THING IS THAT FORD IS AWARE THEY BUILT A FAULTY TRANSMISSION THAT WILL NEED TO BE REBUILT EVERY 35,000-40,000 MILES AND THEY ARE DOING NOTHING ABOUT IT. UPON PURCHASING A CAR I FEEL THAT IT IS NOT UNREASONABLE TO EXPECT THE TRANSMISSION TO LAST MORE THAN 40,000 MILES. WE ARE NOW IN THE UNUSUAL SITUATION WHERE WE NO LONGER WANT TO OWN THIS VEHICLE BUT FEEL UNCOMFORTABLE SELLING IT TO ANYONE KNOWING THAT THIS IS AN ONGOING PROBLEM AND THAT THE NEW OWNER WILL ALSO HAVE TO DEAL WITH THE EXPENSIVE REPAIRS OF REBUILDING THE TRANSMISSION IN ANOTHER 40,000 MILES. *LN

TL*THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE DRIVING 25 MPH THE ENGINE SURGED AND THE VEHICLE SUDDENLY ACCELERATED. WHEN THE BRAKES WERE DEPRESSED AND THE GEAR SHIFTED INTO NEUTRAL THE RPMS WOULD INCREASE EXCESSIVELY. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED A DIAGNOSTIC TEST BUT COULD NOT DUPLICATE OR DETERMINE THE CAUSE OF FAILURE. THE MANUFACTURER STATED THAT THERE WERE NO RECALLS OR WARRANTIES ON THE VEHICLE AND THEY OFFERED NO ADDITIONAL ASSISTANCE. THE FAILURE MILEAGE WAS 76,000.

TL*THE CONTACT OWNS A 2002 FORD EXPLORER EXT WAGON. THE CONTACT THAT STATED THAT UPON PURCHASING THE VEHICLE HE NOTICED THAT THE TRANSMISSION WOULD SHIFT IN AN AWKWARD MANNER. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO INFORMED HIM THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. THE FAILURE SUDDENLY RECURRED AND HE HAD TO REPLACE THE TRANSMISSION. HE ALSO STATED THAT 3 OUT OF 4 WINDOW REGULATORS HAVE FAILED. THE WINDOWS ARE NOT WORKING NORMALLY. THE LIFTGATE IN THE REAR OF THE VEHICLE WAS FRACTURED WHICH MADE IT DIFFICULT TO OPEN. THE VEHICLE HAD ONLY BEEN REPAIRED FOR THE TRANSMISSION AND THE 3 WINDOW REGULATORS. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.

MY 2002 FORD EXPLORER O/D LIGHT IS BLINKING, AS MANY OTHER FORD EXPLORER OWNERS I AM AFRAID THIS IS A SERIOUS TRANSMISSION PROBLEM, I WANT FORD TO BE LIABLE TO ADDRESS THIS PROBLEM OF SUCH A BIG MAGNITUDE. *TR