2002 Ford Explorer complaints

REAR CRACKED/CRUMBLING STRUT SPRINGS BOTH SIDES. *TR

MY 2002 FORD EXPLORER (AUTOMATIC TRANSMISSION) WAS PARKED IN MY DRIVEWAY. I ATTEMPTED TO SHIFT OUT OF PARK WHEN THE GEAR SHIFT BROKE OFF IN MY HAND. I NOW HAVE TO PAY $1360 FOR A REPLACEMENT (USED) STEERING COLUMN. AFTER DOING RESEARCH, I HAVE DISCOVERED THAT THIS PROBLEM IS VERY COMMON WITH 2002 FORD EXPLORERS. FORD MOTOR COMPANY SHOULD VOLUNTARILY DO A RECALL, BEFORE A CLASS ACTION LAW SUIT IS BROUGHT AGAINST THEM. *TR

I WAS RIDING ALONG THE HIGHWAY IN MY 2002 FORD EXPLORER WITH MY TWO KIDS ON VACATION. WE HAD BEEN DRIVING FOR ABOUT 4 HOURS . I WAS USING THE CRUISE CONTROL. I CAME TO A RED LIGHT THEN CONTINUED ON FOR ABOUT 2 MILES THAN ALL OF A SUDDEN THE CHECK TEMP GAUGE CAME ON AND THE GAUGE WAS ALL THE WAY HOT. I WAITED FOR A SAFE PLACE ON THE SIDE OF THE RODE TO PULL OVER. AS SOON AS THE TRUCK WAS PUT IN PARK SMOKE STARTED COMING IN THROUGH THE GLOVE BOX AND THE HOOD. MY SON WHO WAS SITTING IN THE PASSENGER SEAT SAID HIS LEGS FELT HOT. A PASSERBY PULLED OVER AND YELLED GET YOUR STUFF AND GET OUT OF THE TRUCK. WE HAD ENOUGH TIME TO GET WHAT WE COULD AND RUN. THE TRUCK STARTED TO BURN AND ALL WE COULD DO WAS WATCH. WE WERE STRANDED 4 HOURS FROM HOME. LUCKILY FOR US THE GOOD SAMARITANS PROBABLY SAVED OUR LIVES. THE TRUCK WENT FROM HOT TO FULLY INVOLVED IN A MATTER OF A FEW MINUTES. BY THE TIME THE FIRE DEPT. CAME THE TRUCK WAS A TOTAL LOSS. *TR

MY 2002 FORD EXPLORER'S TRANSMISSION COMPLETELY STOPPED WORKING WHILE STOPPED AT A TRAFFIC LIGHT. THAT IS A MAJOR SAFETY HAZARD AND COULD HAVE CAUSED A MAJOR ACCIDENT. I HAVE READ NUMEROUS COMPLAINTS ABOUT THE TRANSMISSION IN THESE MODEL AND YEAR VEHICLES. THERE NEEDS TO BE SOME RECALL FOR THIS. *TR

WHILE MY WIFE WAS BACKING UP IN MY SON'S DRIVEWAY, THE GEAR SHIFT BROKE ON MY 2002 FORD EXPLORER. THE CHARGE TO REPAIR BY A FORD DEALER WAS ROUGHLY $2,000.00 (INCLUDING TOW CHARGES). AFTER DOING RESEARCH ON THIS ISSUE, IT APPARENTLY IS WAY TOO COMMON, HOWEVER FORD REFUSES TO ACKNOWLEDGE RESPONSIBILITY OR ISSUE A RECALL. *TR

WHEN SHIFTING FROM REVERSE TO PARK THE SHIFT LEVER BROKE OFF IN MY HAND. TO RESEARCH THIS PROBLEM PLEASE LOOK AT WWW.CARCOMPLAINTS.COM AND LOOK UNDER THE 2002 EXPLORER AND UNDER THE SUB HEADING INTERIOR ACCESSORIES PROBLEMS. OF THE 180 COMPLAINTS UNDER THIS SUB HEADING, 126 ARE FOR THE BROKEN SHIFT LEVER PROBLEM AND THESE WERE ALL REPORTED SINCE 2008. PLEASE ISSUE A RECALL FOR THIS SAFETY PROBLEM. THE PROBLEM IS CLEARLY DUE TO FAULTY DESIGN AND FAULTY PARTS. *TR

MY VEHICLE SURGES FORWARD WHEN THE BRAKES ARE APPLIED. THIS HAS HAPPENED SEVERAL TIMES THIS MONTH. *TT

YOU NEED TO SERIOUSLY LOOK INTO RECALLING ALL 2002 FORD EXPLORERS FOR POTENTIALLY DANGEROUS WHEEL AND HUB ASSEMBLIES. THIS HAPPENED ON MULTIPLE OCCASIONS. THE FIRST TIME IT HAPPENED, IT HAPPENED IN AUGUST 2008. I JUST MOVED INTO MY DORM, AND I HAD TO GO HOME FOR A LITTLE WHILE. I WAS ON THE PENNSYLVANIA TURNPIKE, AND MY TRUCK BEGAN SWERVING TO THE POINT THAT I HAD NO CONTROL OVER IT, AND I HAD TO PULL OVER. WHEN I GOT OUT, I PULLED THE LUG COVER OFF THE REAR PASSENGER SIDE WHEEL TO FIND THAT FOUR OF THE FIVE LUGS WERE SNAPPED. I HAD TO PAY $400 TO HAVE IT TOWED, AND WHEN IT GOT TO THE GARAGE, THEY FOUND THAT THE WHEEL BEARINGS AND HUB WERE DAMAGED. THE NEXT TIME IT HAPPENED, IT HAPPENED ON THE DRIVER'S SIDE REAR WHEEL, AND, AGAIN, THE LUGS SNAPPED AND THEY FOUND THE HUB AND WHEEL BEARINGS TO BE THE CAUSE OF IT. THIS WAS ABOUT A MONTH AFTER THE FIRST INCIDENT. THE THIRD INCIDENT INVOLVED BOTH FRONT WHEELS, BUT LUCKILY ONLY THE WHEEL BEARINGS AND HUBS WERE DAMAGED AND MY WHEELS STAYED IN PLACE. THIS HAPPENED ABOUT NOVEMBER OF 2010. IN JANUARY OF 2011, THE REAR WENT AGAIN. THIS TIME IT WAS IN THE MIDDLE OF A SNOW STORM, SO I HAD TO WAIT IN THE FREEZING COLD FOR TWO HOURS UNTIL THE TOW TRUCK COULD COME. CURRENTLY, MY VEHICLE IS SITTING IN A GARAGE TO HAVE YET ANOTHER WHEEL BEARING REPLACED BECAUSE IT HAS FAILED. IN TOTAL, IN THE LAST TWO YEARS, THE REAR WHEEL BEARINGS HAVE BEEN REPLACED THREE TIMES EACH AND THE FRONT WHEELS HAVE NOW BEEN REPLACED TWO TIMES EACH. EVERY TIME IT HAP

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THE GEAR SHIFT SELECTOR DETACHED FROM THE HINGE WHILE THE CONTACT WAS ATTEMPTING TO CHANGE GEARS. THE CONTACT WAS ABLE TO SHUT OFF THE VEHICLE BUT THE KEY WOULD NOT COME OUT OF THE IGNITION. THE VEHICLE WAS REPAIRED ONCE BUT THE FAILURE RECURRED. THE DEALER WAS CONTACTED AND TOLD THE CONTACT THAT THERE WERE NO RECALLS FOR THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 74,797 AND THE CURRENT MILEAGE IS 75,846. UPDATED 07/27/11*LJ

UPON TAKING MY 2002 FORD EXPLORER FOR A ROUTINE OIL CHANGE. I WAS INFORMED BY THE FORD DEALER THAT MY LEFT REAR SPRING WAS BROKEN. MY EXPLORER ONLY HAS 26,116 MILES, HOW COULD THE SPRINGS BREAK? I NEVER CARRY ANYTHING HEAVY, USUALLY ONLY ONE PERSON IS IN THE VEHICLE. IV'E BEEN READING ON THE INTERNET AND THERE ARE HUNDREDS OF OTHER PEOPLE WITH THE SAME PROBLEM. WHY HASN'T NHTSA LOOKED IN THIS ISSUE SINCE IT IS A SAFETY PROBLEM? FORD MOTOR CO. KNOWS THIS IS A DEFECT SINCE THEY CHANGED THEIR DESIGN AFTER IT WAS DISCOVERED. CAN NHTSA RE-EXAMINE THIS ISSUE AND ORDER A RECALL BEFORE SOMEONE JETS INJURED. *TR

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THE ODOMETER BEGAN TO FLASH AND THE VEHICLE BEGAN TO JERK ABNORMALLY. THE VEHICLE WAS TAKEN HOME AND PARKED. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE 84,000.

TRANSMISSION GEAR SHIFT BROKE OFF STEERING COLUMN AS THE VEHICLE WAS PUT IN PARK. COULD HAVE BEEN A MAJOR SAFETY ISSUE HAD I BEEN ANYWHERE OTHER THAN MY HOME AND SHIFTING INTO ANY OTHER GEAR THAN PARK. THOUGHT THIS WAS AN ISOLATED INCIDENT ONLY TO FIND INFORMATION ONLINE THAT THIS IS A COMMON OCCURRENCE WITH THE 2002 EXPLORERS (OVER 100 REPORTED ON ONE WEBSITE ALONE). OTHER ISSUES I'VE EXPERIENCED SINCE DAY 1 OF PURCHASING THE VEHICLE NEW ARE TRANSMISSION LUNGING, VEHICLE ROCKING WHEN PUT IN PARK, AND DIFFICULTY SHIFTING INTO PARK.

TODAY I DROVE MY 2002 FORD EXPLORER OUT AND UPON RETURNING HOME I COULD NOT SHIFT IT INTO PARK. I SWITCHED IT OFF THINKING THAT IF I CRANK IT UP AND TURN THE WHEELS IT WOULD GO INTO PARK BUT I COULDN'T EVEN CRANK IT UP BECAUSE I WAS NOT IN THE PARK GEAR. I PLAYED WITH IT FOR 20 MINUTES AND IT FINALLY WENT INTO PARK. I LET IT SIT FOR A COUPLE HOURS AND WENT BACK OUT AND CRANKED IT, IT WENT INTO GEAR. I DROVE IT AROUND THE BLOCK CAME BACK AND PARKED. CRANKED IT UP ABOUT 10 MINUTES LATER TO GO OUT AND IT WOULD NOT COME OUT OF PARK GEAR. I HAVE NO IDEA WHAT THE PROBLEM BUT IF IT'S SOMETHING SERIOUS THE DEALER CAN HAVE IT BACK. SOMETHING SHOULD BE DONE TO MAKE FORD REPAIR THEIR MALFUNCTIONS, WE ARE TALKING SOME SERIOUS MONEY ON THESE REPAIRS AND A LOT OF PEOPLE LIKE MYSELF IS LOOKING FOR WORK NOW. PEOPLE WE NEED TO START PROTESTING OUT SIDE THESE DEALERSHIPS. THEY ARE GETTING RICH AND WE ARE SUFFERING AT THEIR MISHAPS. *TR

SPARKPLUG WAS EJECTED FROM HEAD WHILE DRIVING. THE PLUG WAS MANUFACTURER SPECIFICATION AND PROPERLY INSTALLED TO THE CORRECT TORQUE. SPARKPLUG HOLE WAS DAMAGED AND NEEDED TO BE MACHINED FOR A NEW PLUG. CREATES A SAFETY HAZARD WHILE DRIVING AS WELL AS A FIRE HAZARD AS THE EMPTY CYLINDER FORCES AIR/FUEL MIXTURE INTO THE ENGINE COMPARTMENT WHERE EJECTED SPARK PLUG COULD IGNITE IT. *TR

TL*THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE DRIVING VARIOUS SPEEDS THE CONTACT HEARD A BUZZING NOISE IN THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIANS STATED THE REAR PASSENGER SIDE WHEEL BEARING NEEDED TO BE REPLACED. AFTER THE REPAIRS WERE PERFORMED, THE CONTACT WAS DRIVING APPROXIMATELY 5 MPH WHEN THE VEHICLE BEGAN TO SHAKE AND WOBBLE. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIANS STATED THE HUB AND THE WHEEL BEARING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.

THIS REQUESTED RECALL INVOLVES A 2002 FORD EXPLORER HAVING AN AUTOMATIC TRANSMISSION. DURING NORMAL USE, THE SHIFT LEVER BREAKS OFF AT A CAST ROTATING CYLINDER THAT TRANSMITS THE TORQUE FROM THE GEAR SHIFTER TO PUSH AND PULL THE CABLE THAT PUTS THE VEHICLE IN PARK, DRIVE, NEUTRAL, AND REVERSE. THE VEHICLE ALSO HAD A TENDENCY TO JUMP OUT OF PARK EVEN BEFORE THE PART BROKE WHICH CAUSED THE VEHICLE TO ROLL BACK AND ALMOST PINNED ME BETWEEN ANOTHER VEHICLE WHEN THE VEHICLE ROLLED BACK AND CRASHED INTO A VEHICLE PARKED DOWNHILL. THIS WAS A NEAR MISS ACCIDENT. FORD WANTS TO CHARGE $1500 TO REPLACE THE ENTIRE STEERING COLUMN. WE ELECTED TO JUNK THE VEHICLE AT THIS TIME UNTIL ANOTHER SOLUTION CAN BE FOUND. VEHICLE STILL DRIVES IF YOU REACH YOUR HAND AND PUSH/PULL THE TRANSMISSION CABLE TO SHIFT THE AUTOMATIC TRANSMISSION INTO GEAR. WE CAN SEND THE BROKE OFF SECTION OF THE PART IF YOU WILL RETURN IT. ON THE INTERNET, THERE ARE MANY REPORTS OF THE SAME FAILURE FOR YEARS 2002 THROUGH 2005 FORD EXPLORERS. *TR

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THE GEAR SELECTOR LEVER FRACTURED WHEN SHIFTING FROM PARK INTO DRIVE. THERE WAS NO PRIOR WARNING. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSIS AND REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 108,000.

FUELING SYSTEM/FUEL PUMP FAILURE. THIS IS MY SECOND 2002 FORD EXPLORER AND I'M HAVING THE SAME ISSUE. THE FIRST EXPLORER I HAD I REPLACED THE FUEL PUMP AND CONTINUED TO HAVE THE SAME. NOW THE CURRENT 2002 EXPLORER I HAVE NOW IS EXPERIENCE THE SAME EXACT ISSUE. I'M JUST AMAZED AT HOW MANY COMPLAINTS THERE ARE ABOUT THIS PROBLEM FROM OTHER BUYERS AND IT STILL ISN'T CONSIDERED A RECALL. VERY FRUSTRATED! *TR

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THE LIFTGATE GLASS SHATTERED WITHOUT WARNING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 04V442000 (STRUCTURE: BODY: HATCHBACK/LIFTGATE: HINGE AND ATTACHMENTS) AND THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS. ONE YEAR LATER, THE CONTACT NOTICED A FRACTURE THROUGH THE MIDDLE OF THE LIFTGATE AND THE LIFTGATE WOULD NOT CLOSE PROPERLY. THE DEALER WAS CONTACTED AND THEY ADVISED HIM THAT WERE ONLY MANDATED TO REPAIR THE FAILURE UNDER THE RECALL ONCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 135,000. THE VIN WAS UNAVAILABLE.

AFTER STARTING THE CAR (LEAVING MY SON'S BASEBALL GAME WITH MY 2 YEAR OLD DAUGHTER IN CAR!), I ATTEMPTED TO PUT THE CAR IN REVERSE AND THE GEAR SHIFT BROKE OFF IN MY HANDS. THE KEY WAS STUCK IN THE IGNITION AND COULD NOT BE REMOVED. IT REQUIRED A SPECIAL TOW TRUCK TO GET THIS TO THE DEALERSHIP. THEY QUOTED ME $1600 TO REPLACE THE ENTIRE STEERING COLUMN. IF YOU SEARCH ONLINE THERE ARE LITERALLY HUNDREDS OF COMPLAINTS LIKE THIS. WHY HAS A RECALL NOT BEEN ISSUED? THIS IS RIDICULOUS, AND EXTREMELY UNSAFE. WHAT IF YOU WERE GOING IN REVERSE AND TRIED TO SHIFT TO DRIVE AND THE GEAR SHIFT BROKE OFF? YOU COULD CASE MAJOR ACCIDENTS. NOT TO MENTION GETTING STRANDED WITH SMALL CHILDREN IN THE CAR AND NO WAY TO REMOVE THE KEY FROM THE IGNITION! FORD SHOULD BE ASHAMED - THIS PART THAT BROKE IS MADE OF CHEAP POT METAL, AND FORD DOES NOT MANUFACTURE OR SELL A REPLACEMENT PART FOR THE SMALL PIECE THAT BROKE, INSTEAD THEY MAKE YOU BUY A $1200 STEERING COLUMN! SHAME ON FORD! *TR

WHEN PUTTING CAR INTO PARK OR REVERSE, CAR WOULD SOMETIME STILL BE IN DRIVE FOR SECONDS AFTER PUTTING CAR IN GEAR. SEVERAL TIMES NOW, OCCASIONALLY CAR WILL SIMPLY SHUT OFF. RECENTLY, THE CAR WOULD NOT GO INTO PARK AND SHIFTER SEPARATED FROM STEERING COLUMN. *TR

REAR SPRINGS ARE CRACKED AND MY MECHANIC AND FRIENDS SAID ITS A COMMON PROBLEM AMONG 2002 EXPLORERS. ALSO SAW MANY COMPLAINTS AND PHOTO'S OF THE SAME PROBLEM ONLINE. *TR

VERTICAL CRACK REAR LIFE WINDOW ASSEMBLY NEAR 2002 FORD EXPLORER LOGO. VERTICAL CRACK GOES BETWEEN WINDOW GLASS AND BOTTOM OF LIFT WINDOW. I FEEL THE WHOLE REAR WINDOW GLASS WILL FAIL ON THE HIGHWAY AND SERIOUSLY EFFECT OTHER DRIVERS WITH THE HAIL OF GLASS. RECALL OF HINGES HAD BEEN COMPLETED RIGHT AFTER ORIGINAL NEW PURCHASE. *TR

I HAVE A 2002 FORD EXPLORER THAT I PURCHASED 8 MONTHS AGO. I HAVE HAD TO REPLACE THE SWITCH THAT CONTROLS THE WINDOWS 8 TIMES NOW. THE DRIVER SIDE WINDOW GOES DOWN WHILE NOONE IS TOUCHING IT AND WILL NOT GO BACK UP. I HAVE JUMPED THE WINDOW UP AND DISCONNECTED THE PLUG UNTIL I COULD AFFORD IT EVERY TIME THAT THIS HAS HAPPENED. THE COST IS ABOUT $200 TO REPAIR. I FEEL THAT THIS IS A SAFETY ISSUE BECAUSE IT IS SO FREQUENT AND UNTIL A PERSON CAN AFFORD TO FIX THE PROBLEM YOU HAVE TO JUMP YOUR WINDOW AND DISCONNECT THE PLUG, ALLOWING NONE OF THE WINDOWS TO GO DOWN. WHAT IF THERE WAS AN ACCIDENT AND PUTTING A WINDOW DOWN WAS THE ONLY WAY FOR AN ADULT OR A CHILD TO GET OUT OF THIS VEHICLE? TO ME THAT IS DANGEROUS! AND TERRIFYING! IN 8 MONTHS OF OWNING A VEHICLE THAT I PAID $6,500 FOR I HAVE NOW PUT $1,600 INTO ON TOP OF IT! AND I WILL CONTINUE TO HAVE TO DO SO IF THIS PROBLEM IS NOT RECALLED. I HAVE TAKEN THE VEHICLE TO 4 DIFFERENT GARAGES AND THE ONLY "FIX" OPTION I AM GETTING IS TO REPLACE THE SWITCH! THERE HAS TO BE SOMETHING MORE THAN THIS IF THE SWITCH IS GOING BAD EVERY MONTH OR MORE! THIS LAST TIME IT TOOK A WHOLE 3 DAYS FOR THE SWITCH TO GO BAD AGAIN! I UNDERSTAND THAT SOME PEOPLE MAY FEEL AS THOUGH THIS IS NOT DANGEROUS OR IS NOT A SAFETY ISSUE, BUT LETS BE REAL HERE.....IF THE PLUG IS NOT CONNECTED THE WINDOWS CANNOT GOT DOWN. SO IF THERE IS A FIRE OR AN ACCIDENT AND THIS IS THE ONLY WAY OUT PEOPLE MAY DIE!! SOME PEOPLE MAY SAY TO JUST KEEP PAYING TO HAVE THE PROBLEM FIXE

WHILE BACKING UP, THE GEAR SHIFT BROKE ON MY 2002 FORD EXPLORER. IT WAS GOOD THAT I WAS NOT IN TRAFFIC BECAUSE I COULD NOT GET THE CAR BACK IN GEAR AND COULD HAVE GOTTEN HIT AND OR CAUSED AN ACCIDENT. THE STEERING COLUMN WAS REPLACED AND THE PARTS WERE IN MY OPINION OVER PRICED. MY FEAR IS THAT IT MAY HAPPEN AGAIN BECAUSE IT MAY HAVE BEEN REPLACED WITH THE SAME DEFECTIVE PART. *TR

2002 FORD EXPLORER SPARK PLUG EJECTION ISSUE ON V8 4.6L ENGINE. THIS IS NOW THE SECOND TIME THAT I HAVE HAD SPARK PLUGS EJECT FOR THE ENGINE. FROM WHAT I UNDERSTAND FORD REDUCED THE NUMBER OF THREADS FOR THE SPARK PLUGS TO SAVE MACHINING TIME AND COSTS IN THE MANUFACTURING OF THE ENGINE. THIS IS CLEARLY A SAFETY ISSUE. THE FIRST TIME I WAS LUCKY ENOUGH TO GET THE SPARK PLUG THREADED BACK IN AND WAS ABLE TO DRIVE IT SOMEWHERE FOR PROPER REPAIR. I AM NOT SO LUCKY THE SECOND TIME AS THE THREADS IN THE HEAD ARE DESTROYED. NOW I HAVE THE EXTRA COST OF TOWING THE TRUCK FOR REPAIR. I HAVE READ MANY FORUMS ON THIS ISSUE YET FORD CONTINUES TO IGNORE THE SAFETY OF IT'S CUSTOMERS. IT IS TIME FOR THEM TO STEP UP TO THE PLATE AND TAKE RESPONSIBILITY FOR THEIR DESIGN DEFECTS. *TR

EXPLORER GAS WILL NOT PUMP. CLICKS EVERY FEW SECONDS . *TR

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THE AUTOMATIC TRANSMISSION FAILED AND WAS REPLACED AT THE CONTACTS EXPENSE. TWO YEARS LATER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO A MECHANIC SHOP WHO ADVISED THAT THE TRANSMISSION WOULD NEED TO BE REPLACED OR REBUILT A SECOND TIME. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED WHO OFFERED NO ASSISTANCE AND THERE WERE NO RECALLS FOR THE FAILURE. THE FAILURE MILEAGE WAS 120,000.

TRANSMISSION FAILURE AT 60K MILES. HARD SHIFTING, JERKING, SUDDEN SHIFTS INTO 4X4 HIGH. REPLACEMENT COST OF 2800 DOLLARS. THREE VISITS LATER AND IT STILL ISN'T RIGHT. *TR

TRANSMISSION HAS HAD PROBLEMS SINCE CAR WAS BOUGHT. HAVE HAD WORK DOWN ON IT AND FINALL Y HAD TO REPLACE IT IN MAY 2011, COST $5000. *TR

FORD EXPLORER TRANSMISSIONS SLIPPING AND GOING OUT WILL GET U KILLED IF U PULL OUT IN TRAFFIC AND IT STARTS SLIPPING AND WANT GO SOMEONE MAY HIT U AND GET U KILLED. *TR

MY 2002 FORD EXPLORER HAS A REAR END NOISE IT IS REALLY LOUD I'VE NOTICED MANY EXPLORERS HAVE THE SAME PROBLEM. I HAVE REPLACE REAR AXLE THE WHOLE REAR END AND THE NOISE COMES BACK I THINK ITS RIDICULOUS THAT I HAVE TO PAY ALL THIS MONEY TO FIX IT WHEN ITS A WIDE SPREAD PROBLEM FOR FORD EXPLORERS. FORD SHOULD HAVE A SOLUTION BY NOW AND SHOULD FIX IT FOR FREE.THE NOISE IS A CONSTANT WHEN DRIVING. *TR

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED WHILE DRIVING IN REVERSE AND THEN SHIFTING THE GEAR IN PARK, THE VEHICLE ACCELERATED BACKWARD AND CRASHED INTO A FENCE. NO ONE WAS INJURED BUT THE VEHICLE SUSTAINED MINOR SCRATCHES ON THE REAR PASSENGER AND DRIVER SIDES. NEITHER THE DEALER NOR THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 59,900.

OUR 2002 FORD EXPLORER XLT WITH 109,000 MILES HAS SERIOUS TRANSMISSION SLIPPAGE BETWEEN 2ND AND 3RD GEARS. THE LOCAL DEALER AND AN INDEPENDENT REPAIR SHOP STATE THAT THE TRANSMISSION NEEDS REPLACED AT A COST BETWEEN $2,500 AND $3,500. IT IS DANGEROUS TO DRIVE IN ITS CURRENT CONDITION BECAUSE THERE ARE TIMES WHEN IT WILL NOT ACCELERATE. THE REAR DIFFERENTIAL AND BALL BEARINGS ALSO NEED REPLACED ACCORDING TO 2 SEPARATE MECHANICS. THERE IS A RANDOM THUMPING COMING FROM THE BACK OF THE VEHICLE DAILY. THE COST TO REPAIR IS BETWEEN $2,000 AND $5,000. THEY CANNOT TELL US EXACTLY UNTIL THEY ACTUALLY GET IN THERE TO DO THE REPAIR. *TR

MY TRANSMISSION ON MY 2002 FORD EXPLORER XLT WONT SHIFT INTO 3RD GEAR. *TR

TRANSMISSION IS WHINING AND NEEDS TO BE REPLACED. *TR

MY WIFE WAS PREPARING TO TAKE OUR 3 CHILDREN TO SCHOOL. SHE PUT OUR 2002 FORD EXPLORER IN REVERSE AND BACKED OUT OF OUR DRIVEWAY. AFTER STOPPING, SHE ATTEMPTED TO SHIFT INTO DRIVE. THE GEAR SHIFT LEVER BROKE, LEAVING HER WITH A CAR STUCK IN NEUTRAL. THE KEYS ARE LOCKED IN THE IGNITION AND CANNOT BE REMOVED. AFTER RESEARCHING THIS ONLINE, I WAS VERY SURPRISED TO DISCOVER THIS IS NOT A RECALL ITEM AND THAT FORD MOTOR COMPANY'S RECOMMENDED FIX IS CHANGING OUT THE ENTIRE STEERING COLUMN. IS THIS REALLY TRUE? *TR

READ STRUT SPRINGS FAIL AND CRACK. THIS ISSUE HAS BEEN REPORTED IN THE PAST AND MANY OWNERS HAVE EXPERIENCED THE SAME ISSUE. THIS HAS HAPPENED ON BOTH THE REAR DRIVER AND PASSENGER SIDE OF THE VEHICLE. FORD HAS BEEN NOTIFIED MANY TIMES WITH NO RESPONSE. I HAVE BEEN DOING A LOT OF RESEARCH INTO THIS ISSUE, AND REALIZED THAT HUNDREDS OF OWNERS AR CLAIMING THE SAME PROBLEM.

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH WHEN THE OVERDRIVE WARNING INDICATOR ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. THE TRANSMISSION ALSO EXHIBITED SEVERE HESITATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION WHERE THE TECHNICIAN DETECTED THAT THE FAILURE WAS RELATED TO THE TRANSMISSION. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 114,071.

PLEASE DO SOMETHING ABOUT THIS !!!! THE EXPLORER GEAR SHIFTER IS DEFECTIVE AND UNSAFE. THERE IS A COMMON THREAD WITH GEARSHIFT SELECTOR BREAKAGE ON FORD EXPLORERS WHICH INDICATES THAT RECALL IS URGENTLY NEEDED. AFTER PARKING, I TRIED TO MOVE THE GEAR SHIFTER FROM DRIVE TO PARK TO EXIT THE VEHICLE. TO MY ABSOLUTE ASTONISHMENT THE GEAR SHIFTER BROKE LIKE A DANGLING BROKEN ARM IN THE REVERSE POSITION. THE VEHICLE WAS RENDERED USELESS AND ME OPTIONLESS. I WORK AT A SECURE GOV'T FACILITY AND IT WAS NO PICNIC TRYING TO GET A TOW TRUCK DRIVER ACCESS. I FINALLY GOT THE TRUCK TOWED TO THE NEAREST DEALERSHIP AT $85. THE DEALER THEN INFORMED ME THAT THE ENTIRE STEERING COLUMN WOULD HAVE TO BE REPLACED AT $1,690. THEY DIDN'T HAVE THE PART AND NEEDED A DAY TO GET THE TRUCK BACK TO ME. I HAD TO RENT A CAR WHICH WAS ANOTHER $102 BUCKS. MAKE FORD TAKE CARE OF THIS SAFETY HAZARD. I ASKED FOR THE PART AND CAN SHOW YOU WHAT BROKE INSIDE WHICH IS LITERALLY A WEAK METAL HOUSING THAT THE GEAR SHIFT HANDLE FITS IN.... *TR

TL*THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE THE VEHICLE WAS PARKED THE CONTACT STATED THAT THE GEAR SHIFT BROKE OFF WHILE SWITCHING GEARS FROM DRIVE TO PARK. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR A MECHANIC SINCE THE CONTACT WAS UNABLE TO BE DRIVE IT. THE APPROXIMATE FAILURE MILEAGE WAS 148,000.

DRIVING 2002 FORD EXPLORER WHEN O/D LIGHT FLASHED AND WARNING CAME ON TO CHECK TRANSMISSION. WILL NEED A NEW TRANSMISSION. *TR

BOTH REAR COIL SPRINGS ON MY 02 FORD EXPLORER BROKE. THERE WASN'T ANY INDICATIONS PRIOR FOR US TO KNOW IT WOULD HAPPEN.WHEN IT DID IT FELL ONTO RUBBER STOPS BUT TRACTED CROOKED AND SPRING ALMOST HIT TIRE.I WENT TO DEALER THEY SAID NO RECALL CALL FORD. I CALLED FORD REP SAID NOTHING THEY COULD DO NOT ENOUGH COMPLAINTS TO JUSTIFY A RECALL OR FIX MY EXPLORER. I WENT TO LOCAL PARTS STORE AND BOUGHT MONROE QUIK STRUT.. INSTALLED MYSELF.SAVED OLD PARTS JUST IN CASE BECAUSE FORD SAID GET RID AND SAVE MY RECEIPT FOR PARTS IN CASE OF FUTURE RECALL.VEHICLE MILEAGE AT TIME WAS ABOUT 46,000 MILES. *TR

OVER THE YEARS WE HAVE HAD REPEATED PROBLEMS WITH THE TRANSMISSION. IT JERKS AND STRUGGLES TO CHANGE GEARS. WHEN YOU TRAVEL AT FREEWAY SPEEDS IT WHINES AND JERKS WHEN IT CHANGES GEARS AND WHEN YOU'RE STOPPED AT A LIGHT IT MAKES WEIRD NOISES AND HESITATES WHEN YOU PUT YOUR FOOT ON THE GAS. WE HAVE REPEATEDLY HAD THE TRANSMISSION REPAIRED OVER THE YEARS.

REAR COIL SPRING. AFTER HAVING TIRE ROTATED WAS INFORMED THAT DRIVER REAR SPRING WAS BROKEN. HAD BOTH REAR COIL SPRINGS REPLACED SINCE THIS SEEMS TO BE AN EVENTUAL PROBLEM DOWN THE ROAD. *TR

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE FAILED STATE INSPECTION BECAUSE THE REAR COIL SPRINGS WERE FRACTURED. THE VEHICLE WAS REPAIRED BY A LOCAL MECHANIC. THE DEALER WAS CONTACTED AND STATED THAT THERE WERE NO RELATED RECALLS TO THE FAILURE. THE MANUFACTURER WAS NOT BEEN NOTIFIED. THE CURRENT AND FAILURE MILEAGE WAS APPROXIMATELY 200,000.

TL*THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THE REAR LIFTGATE PANEL WAS AJAR WHEN THE PISTONS FAILED, CAUSING THE LIFTGATE TO SLAM SHUT AND SHATTER THE REAR WINDOW GLASS. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THE PISTONS WERE NOT COVERED UNDER WARRANTY NOR WAS THERE A RECALL FOR THE FAILURE THEREFORE; THE CONTACT WOULD BE LIABLE FOR THE $700 IN REPAIRS. THE MANUFACTURER WAS NOT CONTACTED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 156,000.

TL*THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS THE VEHICLE WOULD LUNGE FORWARD AT TIMES, STALL, AND SHIFTING WOULD BE DIFFICULT. THE VEHICLE WAS NOT INSPECTED BY THE DEALER NOR BEEN WAS IT REPAIRED. THE MANUFACTURER ADVISED HER THAT THE TRANSMISSION MIGHT NEED TO BE REPLACED. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.

GEAR SHIFT IN MY 2002 FORD EXPLORER BROKE OFF WHILE TRYING TO PUT MY CAR IN GEAR. I HAVE BEEN INFORMED BY THE LOCAL DEALER THAT THE PART IS PART OF THE STEERING COLUMN AND IT WOULD COST APPROX. $1200.00 TO REPLACE. THE PART THAT BROKE IS MADE OF ALUMINUM AND IS ONLY ABOUT 4-5 INCHES LONG. THIS WAS A DANGER TO ME BECAUSE MY DRIVEWAY IS ON A SLIGHT INCLINE. IN ADDITION IF THE VEHICLE WENT INTO REVERSE, I COULD OF HAD CAUSE PROPERTY DAMAGE AND HOW WOULD I PUT THE VEHICLE BACK IN PARK? *TR

I TOOK MY CAR TO A LOCAL REPAIR SHOP TO HAVE THE FRONT & REAR STRUTS REPLACED. THEY FOUND THAT ALL OF THE SPRINGS WERE BROKEN. ABOUT 1/2 TO 3/4 OF THE TOP COIL HAD SEPARATED FROM THE REST OF THE SPRING.