WHILE DRIVING FRONT HUB CAME OFF THE VEHICLE, SIDE UNKNOWN. THIS CAUSED THE CONSUMER TO LOSE STEERING CONTROL. CONSUMER MANAGED TO PULL OVER, AND HAD THE VEHICLE TOWED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
1999 Ford Explorer complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1999 record →
WELD THAT MOUNTS THE BRACKET THAT HOLDS THE ACCELERATOR PEDAL ASSEMBLY TO THE FIREWALL FAILED. THIS ALLOWED THE ACCELERATOR PEDAL ASSEMBLY AND BRACKET TO FALL TO THE CAR FLOOR WHILE DRIVING AND ALMOST CAUSED AN ACCIDENT. DEALER WELDED THE BRACKET BACK TO THE FIREWALL AT CONSIDERABLE EXPENSE TO MYSELF.*AK
IN MY 99 FORD EXPLORER 4X4, THE FRONT DIFFERENTIAL FAILED COSTING $2500 IN DAMAGES. ALTHOUGH THERE WAS NO ACCIDENT THE VEHICLE WAS UNSAFE TO DRIVE AND THE 4X4 SYSTEM WAS NOT OPERATING. WE HAD NO IDEA , THE DEALER CAUGHT IT DURING A SERVICE CHECK. *JB
ENGINE STALLS OUT WHEN YOU LET OFF GAS HAS DONE IT THREE TIME FIRST TIME TOOK IT DEALER THEY COULD NOT FIND ANYTHING WRONG SECOND TIME DID IT COMING OF INTERSTATE RAMP THAT WAS FUN THEY REPLACE PART IN FUEL SYSTEM (SOME THING ABOUT IDLE SENSOR?). MY WIFE'S AND SISTER'S 2000 RANGER ALSO DID IT. *AK
ENGINE STALLS OUT WHEN YOU LET OFF GAS HAS DONE IT THREE TIME FIRST TIME TOOK IT DEALER THEY COULD NOT FIND ANYTHING WRONG SECOND TIME DID IT COMING OF INTERSTATE RAMP THAT WAS FUN THEY REPLACE PART IN FUEL SYSTEM (SOME THING ABOUT IDLE SENSOR?). MY WIFE'S AND SISTER'S 2000 RANGER ALSO DID IT. *AK
MULT-IFUNCTION SWITCH MALFUNCTION. WHEN I USE THE BLINKER IT WILL PAUSE MOMENTARILY AND THEN IT WILL SMOKE. THIS IS A PROBLEM FORD KNOWS ABOUT AND HAS RECALLED ON 3 MANUFACTURED LINES OF 99 EXPLORERS BUT NOT MINE. SO THEY REFUSED TO FIX IT. *JB
I PURCHASED MY 1999 FORD EXPLORER IN MAY OF 2004 AND WITHIN A MONTH, I BEGAN EXPERIENCING PROBLEMS WITH MY TRANSMISSION. MORE SPECIFICALLY, THE VEHICLE WOULD LOOSE POWER WHILE DRIVING, THE TRANSMISSION COULD BE HEARD SHIFTING AND ALSO SHIFTING MOVEMENT WAS FELT WHILE DRIVING. I TOOK THE VEHICLE BACK TO RIO VALLEY IN ESPANOLA, NEW MEXICO WHERE I PAID CASH ($8700.00) AND WAS TOLD THAT I DID NOT PURCHASE THE WARRANTY AND MY VEHICLE NEEDED A NEW TRANSMISSION AND IT WOULD COST ME $3200.00 TO HAVE IT REPAIRED. I COMPLAINED AND WAS TOLD THAT MY GASKET WAS SEALED WITH A SEALANT THAT WENT IN TO MY GASKETS AND DAMAGED MY SOLENOID. I HAS JUST TAKEN IT FOR A TRANSMISSION OIL CHANGE AND THOUGHT WELL THAT COULD BE, HOWEVER, AFTER TALKING TO THE OWNER OF HINDI'S OIL STOP, I FELT CERTAIN THAT THIS WAS NOT THE CAUSE. RIO VALLEY FORD DID CLEAN OUT THE TRANSMISSION A COUPLE OF TIMES AND CHARGED ME $340.00 AND I WAS TOLD THAT THIS WAS BASICALLY GOING TO HAVE A BAND-AID EFFECT AND I WOULD ULTIMATELY NEED TO GET MY TRANSMISSION FIXED. IT WAS GETTING ME AROUND FOR AWHILE BUT LATELY THE SAME SHIFTING NOISES AND FEELINGS I HAD HEARD AND FELT ARE RECURRING. MY OVERDRIVE LIGHT ALSO GOES OF AND ON CONTINUOUSLY SOMETIMES WHILE I AM DRIVING THE VEHICLE. *JB
THE FUEL TANK WAS LOOSE AND WAS CAUSING THE FUEL SENDING UNIT TO FAIL. DEALERSHIP WAS NOTIFIED. THE PROBLEM WAS REPAIRED. *AK....THE FUEL TANK WA SNOT LOOSE. THE BAFFLE PLATE INSIDE THE FUEL TANK BECAME UNATTACHED, SLIDING BACK AND FORTH, WHICH IN TURN ALSO RUINED THE GAS TANK FUEL SENDING UNIT. AFTER INQUIRING OF FOR DEALERSHIP, THEY ADMITTED THAT THIS COULD BE A DANGEROUS SITUATION, ESPECIALLY IF THE SLIDING BAFFLE PLATE SEVERED THE ELECTRICAL WIRES TO THE FUEL TANK GAUGE SENDING UNIT. CONSUMER FELT THAT THIS WAS A MANUFACTURING DEFECT AND HE SHOULDN'T HAVE TO PAY FOR A NEW TANK/FUEL PUMP, AND SENDING UNIT. *AK
CONSUMER NOTICED THAT ACCELERATOR PEDAL STUCK INTERMITTENTLY. WHILE APPLYING THE ACCELERATOR PEDAL VEHICLE FAILED TO ACCELERATE. CONSUMER WILL NOTIFY THE DEALER IN THE NEAR FUTURE. *AK WITH ADDED PRESSURE ON THE ACCELERATOR THE PEDAL UNSTICKS AND THE VEHICLE LUNGES FORWARD OR BACKWARDS. THE PROBLEM CORRECTED BY THE DEALER. *TC
DRIVER'S SEAT WAS RECLINING BACKWARD WHILE DRIVING AND WAS SHIFTING TOWARDS THE DRIVER'S DOOR. THE DEALER WAS NOT NOTIFIED AT THIS TIME.*AK
TWO WEEKS AGO I WENT TO GET OUT OF MY SUV AND THE DOOR WOULD NOT OPEN. I FINALLY GOT IT TO WORK AFTER PULLING ON THE HANDLE AND PUSHING LOCK/UNLOCK ABOUT 20 TIMES. THIS HAPPENS DAILY. *JB
PASSENGER SIDE SEAT RECENTLY FLUNG FORWARD AS A RESULT OF A BROKEN BOLT. THE DEALER REFUSED TO REPLACE BOLT/LATCH INDICATING IT IS NOT COVERED UNDER THE RECALL. *BF THE DEALER REPLACED THE DRIVER'S SIDE BOLT UNDER RECALL 03V281000 BUT NOT THE PASSENGER SIDE BOLT. *NM
I HAVE A 1999 FORD EXPLORER AND THE REVERSE WENT OUT IN IT. THE REST OF THE OTHER GEARS WORK. IT WILL COST 1500.00 TO FIX THRU A TRANSMISSION DEALER. I CONTACTED A RECENTLY RETIRED FORD MECHANIC WHO WORKS OUT OF HIS GARAGE NOW. HE TOLD ME THIS REVERSE IS A PART IN THE TRANSMISSION THAT CAN BE REPLACED WITHOUT A TOTAL REBUILD. HE SAID LAST MONTH WHEN HE LEFT THE DEALER, THE PART WAS ON BACK ORDER FROM FORD FOR 3 WEEKS DUE THE EXTENT OF IT BEING A SERIOUS PROBLEM IN THE 99-00 FORD EXPLORERS. I CONTACTED FORD CUSTOMER SERVICE AND THEY WONT FIX IT BECAUSE IT IS NOT ON A RECALL LIST RIGHT NOW. CAN YOU PLEASE CHECK INTO THIS AND LET ME KNOW HOW I GO ABOUT GETTING THIS FIXED THROUGH FORD? THANK YOU. *AK
BRAKE ROTORS WARPED AND REQUIRED REPLACEMENT 2 MONTHS AFTER BRAKE SERVICE WHICH INCLUDED MACHINING ROTORS IN (4-24-04). FOLLOW UP SERVICE (8-16-04) FOR PROBLEM FOUND WARPED ROTORS ON LEFT SIDE, IN WHICH FORD DEALER SERVICE CHARGED FOR REPLACEMENT. (10-15-04) RIGHT SIDE ROTOR NOW EXHIBITING SAME DEFECT. *AK
I WAS TRAVELING BEHIND A CONCRETE TRUCK WHEN HE SLAMMED ON BRAKES. I HIT THE TRUCK AND THE FRONT END OF MY EXPLORER WAS SIGNIFICANTLY DAMAGED. ACCORDING TO THE POLICE OFFICER AND SEVERAL BODY SHOP MECHANICS, THE AIRBAG SHOULD HAVE DEPLOYED. THE VEHICLE IS CURRENTLY AT THE BODY SHOP AND THE DAMAGE APPEARS TO BE IRREPARABLE. THE AIRBAG FAILED TO DEPLOY AND THEREFORE I WAS THROWN INTO THE STEERING WHEEL. THE IMPACT WAS SEVERE BECAUSE THE CONCRETE TRUCK WAS SO LARGE THAT IT DID NOT GIVE INTO THE IMPACT AT ALL. *NM
THE REAR TAIL GATE WILL NOT OPEN, WHEN THE DOORS ARE LOCKED THE GLASS IS STILL UNLOCKED. THE REAR WIPER WILL NOT WORK EITHER. WHEN THE GLASS IS OPEN THE DOOR AJAR LIGHT DOESN'T COME ON. SINCE I CAN'T TELL WEATHER IT IS LATCHED SECURELY OR NOT, I AM AFRAID THAT IF EVER IN AN ACCIDENT IT MAY OPEN ON ITS OWN. THE DEALERS WANT A LARGE PAYMENT JUST TO SEE WHAT IS WRONG WITH IT AND THEN MORE TO FIX IT. FORD HASN'T GIVEN ME ANY GUESS AS TO WHAT THE ISSUE IS OR WHAT CAUSED IT. IT JUST HAPPENED ONE DAY I WENT TO OPEN THE GATE AND IT WILL NOT OPEN. *NM
WHILE DRIVING AT 65 MPH VEHICLE LOST POWER STEERING. THE STEERING WHEEL TIGHTENED, AND CONSUMER LOST CONTROL TO THE VEHICLE, AND IT CRASHED INTO A CEMENT WALL, ROLLING OVER SEVERAL TIMES BEFORE STOPPING. UPON IMPACT, AIR BAGS FAILED TO DEPLOY. DRIVER SUSTAINED THIRD DEGREE ROAD RASH BURN ON THE LEFT SIDE OF THEIR BODY WHICH STARTED FROM THEIR SHOULDER TO THE THIGH AREA. *AK
WHILE DRIVING IN REVERSE AND APPLYING THE BRAKES TO STOP VEHICLE SUDDENLY DRIVER'S SEAT BACK RECLINER BROKE. AS RESULT, THE CONSUMER LOST CONTROL. *AK *SC
AIR BAG LAMP WOULD LIGHT INTERMITENTLY. (9/10/04 TOOK TO DEALER. LITE IS NOW OUT.) DEALER TRACED TO A WIRING HARNESS THAT NEEDS TO BE REPLACED. AT PRESENT THIS VEHICLE ONLY HAS 67,617 MILES. DEALER STATED THAT THIS MAYBE CORRISION OF CONTACTS. SOUNDS LIKE A DESIGN PROBLEM. 9/12/2004 LITE IS BACK ON STEADY. RESEARCH HAS SHOWN THAT FORD HAD A SIMILAR PROBLEM WITH THE MERCURY MYSTIC. ([NHTSA RECALL NO. 99V243/FORD RECALL NO. 99S23]. COULD THIS BE THE SAME WIRING HARNESS THAT WAS INSTALLED IN SOME EARLY PRODUCTION EXPLORERS, BUT ESCAPE THIS RECALL AND NOW THE CONSUMERS ARE STUCK FOOTING THE BILL? GOING BACK TO DEALER TODAY (9/13/2004) FOR REPAIRS. ESTIMATED REPAIR COSTS $300.00.*AK
WHILE DRIVING 40 MPH RIGHT REAR TIRE EXPERIENCED A TREAD SEPARATION. GOODYEAR WRANGLER AP, AFTERMARKET EQUIPMENT, TIRE SIZE 265/70R16, DOT# UNAVAILABLE. GOODYEAR WAS NOTIFIED. *AK *NM
THE REAR WINDSHIELD WIPER DOES NOT CLEAR THE ENTIRE WINDOW, THE LEFT TURN SIGNAL DID NOT WAIT UNTIL THE TURN WAS MADE BEFORE GOING OFF. THE CONSUMER BELIEVES SOMETHING MAY HAVE COME LOOSE WHICH CAUSED A GAS LEAK WHILE DRIVING. THE DEALER REFUSED TO REPAIR THE WIPER AND TURN SIGNAL UNDER WARRANTY. *JB *NM
1999 FORD EXPLORER EDDIE BAUER EDITION... WE HAD GONE OUT TO DINNER AND WHEN LEAVING THE PARKING SPACE IT SOUNDED AS IF WE RAN OVER A GLASS BOTTLE. MY HUSBAND LOOKED AROUND THE VEHICLE AND COULD NOT FIND ANYTHING. I GOT IN THE DRIVERS SEAT AND IT FELT AS IF THE EMERGENCY BRAKE WAS ON (WAS NOT) AND WAS VERY HARD TO MOVE. WE RETURNED TO THE PARKING SPACE, TURNED OFF THE VEHICLE GETTING READY TO CALL AAA FOR SERVICES. WE BOTH HEARD A "RELEASE" SOUND. HE TURNED ON THE VEHICLE, BACKED UP AND WE DROVE HOME VERY CAREFULLY. THE NEXT MORNING THE VEHICLE WAS AT THE DEALERSHIP TO LOOK INTO THIS MYSTERY. THE BRAKES WERE FINE; HOWEVER, THEY FOUND THE FOLLOWING TO REPAIR: *SEALS TO BRAKES *REAR AXLE PINION SEAL *BOTH LOWER BALL JOINTS ON THE FRONT END I WAS TOLD THE FRONT RIGHT TIRE BALL JOINTS WERE COMPLETELY WORN DOWN AND THE TIRE WAS JUST WOBBLY HELD ON BY THE LUG BOLTS. WE RECENTLY PURCHASED THIS VEHICLE AND WOULD APPRECIATE YOUR HELP IN REVIEWING THE PAST RECALLS ON THIS TYPE VEHICLE. THIS COULD AND WOULD HAVE BEEN AN EXTREME HAZARD WITH PROBABLY EXTREME INJURY TO THE PERSONS INVOLVED. ALSO, IF YOU CAN PLEASE CHECK THE PAST HISTORY OF THE OWNERS TO MAKE SURE THEY HAVE KEPT THE VEHICLE MAINTAINED WITH ANY SUGGESTED RECALL ITEMS. THANK YOU, MARLENE MORGAN *LA *SC *JB
DRIVER SEAT FELL INTO THE BACK SEAT. THERE WAS A RECALL FOR THE SEAT. VEHICLE WAS PICKED UP AND THE SEAT FELL AGAIN. DEALER STATED THAT THE SEAT WAS WORN OUT. *AK
INTERMITTENTLY WINDSHIELD WIPERS DID NOT WORK OR STARTED WORKING ON THEIR OWN. ALSO, WHILE DRIVING AT ANY SPEED VEHICLE STALLED ON THE ROAD. AIR BAG AND CHECK ENGINE LIGHT INTERMITTENTLY CAME ON AND OFF.*AK
POSSIBLE AIR BAG FAILURE OR PREMATURE DEPLOYMENT.*MR WHEN THE VEHICLE WAS STARTED THE AIR BAG LIGHT STARTED FLASHING ON THE DASH. AFTER APPROXIMATELY TWO MINUTES THE FLASHING CEASED AND THE AIR BAG LIGHT REMAINED ILLUMINATED. THE CONSUMER HASN'T TAKEN THE VEHICLE TO THE DEALER YET. *NM
WHILE DRIVING AT 65 MPH, THE DRIVER HEARD A LOUD NOISE COMING FROM THE FRONT. THE DRIVER STEPPED ON THE ACCELERATOR PEDAL, BUT THE VEHICLE FAILED TO ACCELERATE. THE DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND DROVE IT TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THAT THE TRANSMISSION NEEDED TO BE REPLACED. PLEASE PROVIDE FURTHER DETAILS. *LA
WHILE DRIVING IN INCLEMENT WEATHER WINDSHIELD WIPERS FAILED. THIS CAUSED POOR VISIBILITY TO THE DRIVER. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE ,AND DROVE IT TO A PRIVATE MECHANIC, WHO DETERMINED THAT A GEM MODULE NEEDED TO BE REPLACED. *AK THE VEHICLE'S POWER WINDOWS, 4 WHEEL DRIVE AND DOME LIGHT HAVE ALSO STOPPED WORKING. *NM
ON MY 1999 FORD EXPLORER, THE DRIVERS SEAT FRAME BROKE. SOMETIME PRIOR TO THE 2003 RECALL FOR THE BOLT FAILURE OF THE SEAT RECLINER ASSEMBLY, THE FRAME ALSO FAILED CAUSING THE SEAT TO RECLINE PARTIALLY EVEN THOU THE SETTING IS IN THE TOP POSITION. THE SEAT ALSO MOVES BACK AND FORTH WHEN HOLDING THE BACK REST, AND PUSHING ON IT. THE RECLINER RELEASE IS BENT, AND THE PLASTIC COVER ON THE BOTTOM OF THE SEAT IS NOW BROKEN ALSO BECAUSE THE SEAT IS SO BAD OUT OF POSITION. BUT THE RECALL BOLT WAS REPLACED AT THE DEALER, HOWEVER THEY WOULD NOT REPAIR THE BROKEN SEAT FRAME.*AK
WHILE DRIVING AIR BAG LIGHT ILLUMINATED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
WHILE DRIVING 40 MPH, THE RIGHT REAR TIRE TREAD SEPARATED. THIS WAS THE REPLACEMENT TIRE FOR THE TIRE RECALL 01T016000. *AK *SC *JB
WHILE CONSUMER WAS DRIVING THE FRAME AT THE BASE OF THE SEAT BROKE IN TWO. *AK THE METAL BRACKET CONNECTED TO THE SIDE OF THE SIDE ADJUSTMENT BROKE AND CAUSED THE SEAT TO FALL BACK. *NM
WHEN IT IS COLD OUTSIDE (BELOW 32 DEGREES F)THE ELECTRONIC DOOR LOCKS WILL NOT OPEN WITH THE REMOTE MECHANISM. ALSO, AFTER UNLOCKING THE DOORS THEY WILL NOT STAY LOCKED AFTER CLOSING. WHEN THE CONSUMER LEANS ON THE DOORS AFTER CLOSING THEM , THEY WILL OPEN. THIS PROBLEM OCCURRED THREE TIMES. *AK *NM
THE THROTTLE BRACKET/PEDAL ASSEMBLY BROKE LOOSE FROM THE FIREWALL CAUSING LOSS OF CONTROL OF VEHILE. THE SPOT WELDS THAT ATTACHED THE ASSEMBLY FATIGUED, ALLOWING THE FAILURE. *AK
WHILE DRIVING AT 70MPH, FLAT, SMOOTH ROAD, I FELT AND HEARD A "THUD" FROM LEFT FRONT AREA OF VEHICLE, FOLLOWED BY HIGH PITCHED SQUEEL, PULLED OFF ROAD AND DID A VISUAL CHECK & FOUND NOTHING OUT OF PLACE, OR ANY LOOSE OR MISSING PIECES.*AK PULLED BACK ONTO HIGHWAY, SLOWLY INCREASING SPEED, EVERYTHING SEEMED FINE. AFTER 5 TO 6 MILES I HAD TO APPLY BREAKS HARD, VEHICLE PULLED ABRUPTLY TO THE LEFT AS I PULLED BACK TO RIGHT IT PULLED VERY HARD TO RIGHT W/ A GRINDING NOISE, HAD TO SLOW TO 30 MPH TO MAINTAIN CONTROL UNTIL REACHING A SERVICE FACILITY. UPON INSPECTION THE MECHANIC FOUND THE LEFT FRONT HUB BEARING HAD FAILED, HE EXPLAINED IT WOULD HAVE BECOME UNCONTROLABLE IF I CONTINUED TO DRIVE IT. HUB BEARING WAS REPLACED WITH A NEW UNIT, OLD PART IS STILL AVAILABLE, I HAVE SEALED IN BOX REPLACEMENT CAME IN.
WHILE DRIVING AT 40 MPH, THE CONSUMER'S VEHICLE WAS INVOLVED IN A HEAD ON COLLISION. UPON IMPACT, THE DUAL AIR BAGS DID NOT DEPLOY. *AK THE CONSUMER HIT THE STEERING WHEEL AND THE CHECK ENGINE LIGHT HAD COME ON AND STAYED ON FOR TWO WEEKS. *SC *JB
THE CONSUMER COULD NOT UNLOCK THE FRONT DRIVER'S SIDE DOORS, FROM THE INSIDE OR THE OUTSIDE OF THE VEHICLE. THE CONSUMER CONTACTED THE DEALERSHIP AND THEY INDICATED THAT THIS WAS NOT A SAFETY ISSUE. *AK *SC *JB
THE FACTORY HOOD SHOCKS ARE TOO SMALL AND CANNOT HOLD THE WEIGHT OF THE HOOD. THIS RESULTED IN THE HOOD SLAMMING SHUT WITHOUT WARNING. *AK THE HOOD WOULD STAY UP FOR FIVE MINUTES. *SC *JB
WHILE AT A STOP SMOKE STARTED TO APPEAR INSIDE THE VEHICLE. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
THIS IS AN INTERMITTENT PROBLEM WHERE THE WINDSHIELD WIPERS ENGAGE WITHOUT BEING PROMPTED TO DO SO AND FOR NO APPARENT REASON. *AK
THERE IS A SHORT IN THE AIR BAG WIRING SYSTEM CAUSING THE AIR BAG LIGHT TO ENGAGE WITHOUT PROVOCATION. FORD REPAIR PERSON AT HOLMES TUTTLE FORD IN TUCSON ARIZONA SAID PROBLEM WAS INHERENT TO THE 1999 FORD EXPLORER. WHY HASN'T THE EXPLORER BEEN RECALLED TO CORRECT THE PROBLEM. WHY DO I HAVE TO BE ALERTED TO PROBLEM AFTER A REAREND COLLISION? *AK
WHILE DRIVING 60 MPH CONSUMER HEARD A LOUD NOISE COMING FROM THE REAR. CONSUMER NOTICED THAT THE REAR WINDOW BROKE. CONSUMER CONTACTED THE DEALER, AND THE DEALER INFORMED CONSUMER THAT A NEW WINDOW WOULD TO BE REPLACED. *AK
THE PASSENGER SIDE SEAT RECLINER MECHANISM BROKE. THERE WAS A RECALL FOR SOMETHING SIMILAR TO THIS A YEAR AGO CONCERNING THE HIGH BACK DRIVER SEAT. *MR *LA
WHEN DRIVING ON THE FREEWAY, THE VEHICLE ACCELERATED, CAUSING THE CONSUMER TO PULL OUT OF TRAFFIC. THE CONSUMER PUT THE VEHICLE IN NEUTRAL BEFORE PUTTING THE VEHICLE IN PARK. THE CONSUMER SHUT THE VEHICLE OFF BEFORE RESTARTING THE VEHICLE. THE CONSUMER MADE CONTACT WITH THE DEALERSHIP. *AK THE VEHICLE ACCELERATED UP TO 85 MPH AND DID NOT RESPOND TO THE CONSUMERS ATTEMPT TO SLOW DOWN. THE VEHICLE HAD TAKEN 1/4 MILES TO STOP EVEN WHEN THE VEHICLE WAS PLACED IN NEUTRAL. THE VEHICLE MADE A BAD ACCELERATION NOISE THEN SHUT OFF. THE THROTTLE WAS REPLACED. THE TEMPERATURE GAUGE FLUCTUATED. THE DEALER REPLACED THE THERMOSTAT. *SC *JB
WHILE DRIVING CONSUMER NOTICED THAT CHECK ENGINE LIGHT ILLUMINATED AND STAYED ON DURING THE DURATION OF THE DRIVE. TECHNICIAN REPLACED A CRACKED ENGINE HEAD/HEATER CORE/FOUR DIFFERENT SPARKS PLUGS/ GASKETS, AND FILLED AND CHANGED THE OIL. *AK
DRIVING ON HIGHWAY AND I STARTED FEELING THE WHOLE TRUCK BOUNCE, I WENT TO THE TIRE SHOP TO FIND OUT. THE TIRE WAS SEPARATING FROM THE TREAD OR SPLITING DOWN THE MIDDLE. THIS HAS HAPPENED TWICE AND NOW A NEW ONE THAT WAS BOUGHT TO REPLACE ONE OF THE OLD ONES IS ALSO BEGINNING TO SEPARATE.*AK
WHILE DRIVING 55 MPH, CONSUMER FELT LOOSENESS AND A "BREAKING" SOUND WHICH LEFT HIS SEAT IN A RECLINED POSITION. *PH RECALLS 03S04 AND 03S03 WERE REPAIRED ON THE VEHICLE, BUT THE CONSUMER WAS TOLD THAT THE SEAT WAS NOT REMEDIED BECAUSE IT WAS NOT APART OF THE RECALL. THE CONSUMER WAS ALSO NOT ELIGIBLE FOR REIMBURSEMENT. RECALL# 1552880. *SC *JB
WHILE DRIVING AT AN UNDETERMINED SPEED, THE FRONT PASSENGER SEAT COLLAPSED WITHOUT WARNING. THIS CAUSED THE PASSENGER TO FALL BACKWARDS INTO THE REAR SEAT. THE CONSUMER WILL CONTACT THE DEALERSHIP. *AK *NM
AIR BAG WIRING HARNESS ON 1999 FORD EXPLORER REPLACED AT A COST TO ME OF $550. TOLD BY DEALER IT WAS DEFECTIVE PER TSB 03-24-1.X4.5X. IT WAS REPLACED BEFORE WHEN UNDER WARRANTY FOR SAME DEFECT. TOLD BY DEALER NOT A SAFETY ISSUE SO FORD WOULD NOT COVER COSTS, BUT ALSO TOLD IF NOT REPLACED AIR BAG SYSTEM COULD FAIL.
THE WINDSHIELD IN MY 1999 FORD EXPLORER CAME LOOSE. ALTHOUGH IT DID NOT COME COMPLETELY OUT, IT WOULD NOT HAVE REMAINED INTACT IN A MINOR ACCIDENT. I HADS TO HAVE IT REPLACED. *AK
APPLICATION OF THE ACCELERATOR PEDAL AFTER THE ENGINE HAS COOLED, WOULD NEED TO APPLY ADDITIONAL FORCE TO THE ACCELERATOR PEDAL TO BREAK THE BRIDGE. *LA
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1999 Ford Explorer → · Every Explorer year → · How the figures are calculated →