RE: 1999 FORD EXPLORER IN NOVEMBER OF 2005, MY WIFE AND I WERE DRIVING TO KINGSVILLE, TEXAS ONE SATURDAY EVENING TO ATTEND A CHARITY FUNCTION. UPON OUR EXITING FROM THE HIGHWAY, WE PROCEEDED DOWN TWO CITY BLOCKS. AFTER WHICH, THE ACCELERATOR RACED UNEXPECTEDLY. I MANAGED TO HOLD DOWN THE BRAKE AT A TRAFFIC SIGNAL STOP, ALL THE WHILE THE ENGINE WAS REVVING AT ABOUT 4,000 RPMS. I IMMEDIATELY PULLED THE CAR OVER AND TURNED OFF THE ENGINE. I THOUGHT THAT THE FLOOR MAT MUST HAVE GOTTEN CAUGHT ON THE GAS PEDAL AND I REMOVED THE FLOOR MAT COMPLETELY. UPON MY RESTARTING THE ENGINE, IT IMMEDIATELY REVVED UP TO 4,000 RPMS AGAIN. THANKFULLY THE VEHICLE WAS IN THE PARKED POSITION. I QUICKLY TURNED OFF THE ENGINE BECAUSE I KNEW IT WAS DANGEROUS TO TRY TO OPERATE THE VEHICLE. I PHONED AAA AUTO CLUB AND HAD THEM SEND A WRECKER TO TOW THE VEHICLE. I HAD THE VEHICLE TOWED TO THE LOCAL FORD DEALERSHIP, EDDIE YAKLIN IN KINGSVILLE, TEXAS. ON THE FOLLOWING MONDAY, I PHONED THE DEALER AND WAS TOLD THAT THE THROTTLE CABLE HAD FRAYED LEAVING IT IN THE OPEN POSITION. PLEASE FEEL FREE TO CALL THE LOCAL DEALERSHIP TO GET THE TECHNICAL DETAILS OF THE PROBLEM. I AM WRITING THIS LETTER FOR TWO REASONS: (1)TO NOTIFY YOU OF A MECHANICAL FAILURE THAT COULD RESULT IN THE INJURY AND/OR DEATH OF FORD CUSTOMERS AND THEIR NEIGHBORS. I AM ALSO SUBMITTING A COPY OF THIS LETTER TO THE NATIONAL TRANSPORTATION SAFETY BOARD. I HAVE PERFORMED SOME RESEARCH AND IT APPEARS THAT FORD HAS HAD THROTTLE PROBLEMS IN THE PAST.
1999 Ford Explorer complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1999 record →
1999 EXPLORER HOOD DOES NOT REMAIN OPEN DUE TO SUDDEN GAS LIFT SUPPORT FAILURE. *TS THE HOOD CAME CRASHING DOWN ON THE CONSUMER'S HEAD RESULTING IN A GASH AND SWELLING ON HER FORHEAD. *NM
GEM MODULE (VEHICLE GETS LOCKED INTO 4 WHEEL DRIVE OR WILL NOT EXIT 4 WHEEL DRIVE NHTSA CAMPAIGN ID NUMBER: 99V06200. *JB
WIFE CAME HOME FROM WORK SICK. PARKED IN DRIVEWAY. NOTICED SMOKE COMING FROM UNDER HOOD. THOUGHT ENGINE OVERHEATED. OPENED HOOD AND FLAME SHOT UP FROM BRAKE MASTER. FIRE DEPT REPORT SHOWS IT WAS CRUISE CONTROL DEACTIVATION SWITCH THAT CAUGHT ON FIRE. FROM WHAT I'VE LEARNED ABOUT THIS IS THE CRUISE CONTROL QUITS WORKING..OURS QUIT WORKING. *JB
DT*: THE CONTACT STATED THE DRIVER SIDE SEAT DOES NOT RECLINE. IF THE SEAT IS ADJUSTED TO LEAN FORWARD, IT WILL NOT GO BACK. THE DEALERSHIP DETERMINED THE SEAT NEEDS TO BE REPLACED BECAUSE THE SEAT TRACK IS BENT. UPDATED 2/24/2006 - THE SEAT WILL RECLINE BUT WILL NOT ADJUST. IT IS FROZEN ON THE TRACK AND AS A RESULT THE CONSUMER CANNOT REACH THE GAS PEDAL . *NM
DT*: THE CONTACT STATED THE AIR BAG LIGHT ON THE DASHBOARD HAS ILLUMINATED. THE LIGHT ILLUMINATED WITHOUT WARNING. THE DEALER WAS CONTACTED BY PHONE AND OFFERED TO INSPECT THE VEHICLE, BUT THE CONTACT DECLINED. *NM THE CONTACT CALLED THE DEALER, AND HE WANTED TO CHARGE THE CONTACT FOR 2 HOURS OF LABOR TO LOOK AT THE VEHICLE. THE CONTACT FELT FORD SHOULD PAY FOR TWO HOURS TO HAVE VEHICLE INSPECTED. THE CONTACT DID NOT HAVE $200 TO HAVE IT FIXED FOR A SAFETY PROBLEM. *AK
ON STARTING THE ENGINE ON MY FORD EXPLORER, AN ALARM SOUNDED AND STATED A LIGHT MALFUNCTION. I CHECKED ALL THE LIGHTS AND THEY WERE OK. LATER, I WAS STOPPED AT AN INTERSECTION WITH MY LEFT TURN SIGNAL ON AND THE BRAKES APPLIED. I THEN NOTICED A PUFF OF SMOKE RISE FROM AROUND THE EMERGENCY LIGHT SWITCH FROM THE STEERING COLUMN. I THEN NOTED THAT THE TURN SIGNAL WAS NOT WORKING. THE SMOKE STOPPED WHEN I TURNED OFF THE TURN SIGNAL BUT WHEN I TURNED IT BACK ON, THERE WAS ANOTHER PUFF OF SMOKE FROM THE TOP OF THE STEERING COLUMB. *NM
1998 FORD EXPLORER BRAKES FAILED WHEN TRYING TO APPLY IN TRAFFIC. *TS THE CONSUMER WAS INFORMED THE BRAKE LINE WAS CORRODED. THE MECHANIC STATED THE BRAKE LINE WAS NOT MADE WITH THE PROPER MATERIALS. *JB
I OWN TWO FORDS; A 1999 RANGER XLT EXT. CAB AND A 1999 EXPLORER - EDDIE BAUER. BOTH ARE EQUIPPED WITH A CD/CASSETTE/AM-FM RADIO COMBINATION. THE DISPLAY LIGHTS ON BOTH RADIOS UNITS DO NOT WORK. THE INTERNET IS FULL OF OTHER OWNERS WITH THE SAME COMPLAINT. MY MECHANIC SAID IT WAS A MANUFACTURER DEFECT. I CALLED A FORD DEALER AND WAS TOLD THAT WHEN THESE UNITS WERE PRODUCED, THE DEFECT EXISTED. IT IS IN THE WAY THE WIRING WAS SOLDERED IN. WHY HAS THIS NOT BEEN RECALLED? FORD WILL FIX IT FOR 400.00!! THEY SHOULD HAVE NEVER SOLD THIS ITEM AS AN OPTION AND CERTAINLY SHOULD BE HELD ACCOUNTABLE. STRICT LIABILITY! THEY KNEW THE PROBLEM EXISTED YET CONTINUED TO INSTALL THESE DEFECTIVE UNITS. *JB
DT: THE CONTACT STATED WHILE DRIVING VEHICLE CAUGHT ON FIRE. THE FIRE STARTED IN THE BRAKE RESERVOIR. THE DRIVER WAS ABLE TO PULL THE VEHICLE OFF THE ROAD BEFORE IT BECAME ENGULFED IN FLAMES. THE VEHICLE WAS DEEMED A TOTAL LOSS. NO POLICE OR FIRE DEPARTMENT WAS CONTACTED. *AK
DT: THE CONTACT STATED VEHICLE STALLED. ALTHOUGH THE ENGINE DIED IT EASILY RESTARTED. HE TOOK THE VEHICLE TO A DEALER. THE DEALER DISCOVERED THE PROBLEM WAS THE INTAKE MANIFOLD GASKET. THERE WAS A SPECIAL SERVICE CAMPAIGN # 01M112 THAT CONCERNED THE INTAKE MANIFOLD GASKET AND THE TIMING CHAIN. HOWEVER, DUE TO THE VEHICLE'S MILEAGE IT WAS NOT INCLUDED IN THE CAMPAIGN. NO REPAIRS HAVE BEEN MADE. *AK
CONSUMER REQUESTING INFORMATION ON ANY RECALL ON THE 19999 FORD EXPLORER XLT. *TS *NM
WHILE BACKING UP ON LEVEL GROUND, AFTER HEARING A LOUD BANG, MY EXPLORER LOST REVERSE. CONTACTING A REPUTABLE TRANSMISSION SHOP, THEY TOLD ME MINE WILL BE THE 10TH EXPLORER TRANS THEY WILL BE REBUILDING THIS WEEK. THEY ALSO SAY TO NEVER TOW WITH THIS VEHICLE. *NM
EXPERIENCING WINDSHIELD WIPER PROBLEM.....WIPERS TURN ON WITHOUT ACTIVATING THE SWITCH, AND SOMETIMES I CAN'T TURN THEM ON WHEN ITS RAINING......A SAFETY PROBLEM. A MARCH 2000 RECALL #00V072000 DID NOT INCLUDE MY VIN # THEREFORE FORD WILL NOT PAY FOR THE REPAIR. NEW MULTIFUNCTION SWITCH INSTALLED BY DEALER AT MY EXPENSE. RECALL SHOULD BE EXPANDED TO INCLUDE MORE VEHICLES. *NM
I HAVE A 99 FORD EXPLORER 4WD, EDDIE BAUER EDITION. FROM TIME TO TIME, THE THROTTLE WILL STICK , ESPECIALLY WHEN ITS COLD. I CAN'T REPLICATE THE STICK RELIABLY. WHEN IT STICKS, I HAVE TO PRESS EXTRA HARD ON THE THROTTLE, RESULTED BURST ACCELERATION THAT COULD CAUSE POTENTIAL ACCIDENT WITH THE VEHICLE IN FRONT OF ME. I HAVE TO BE EXTRA CAREFUL WHEN THAT HAPPEN WHEN DRIVING INTO MY GARAGE, WHICH I ALWAYS AFRAID THAT MY EXPLORER WOULD RUN INTO THE WALL. CONTACTED FORD DEALER TO SEE IF THERE'S ANY RECALL, THEY SAID THEY WANTED $99 FOR THE DIAGNOSTIC BUT NO GUARANTEE. FORD SAID THEY HAD SIMILAR CASE, BUT IT WAS ON OTHER MODELS AND NOT WILLING TO GO FURTHER UNLESS I PAY THE $99.95 DIAGNOSTIC FEE. LIKE I MENTIONED BEFORE, I CAN'T REPLICATE THE STICKING THROTTLE RELIABLY, THEREFORE THE $99 DIAGNOSTIC FEE WILL GO TO WASTE BECAUSE THE FORD DEALER WOULD SURE TELL ME THERE'S NO PROBLEM WITH THROTTLE. PLEASE LET ME/US (FORD EXPLORER DRIVER) KNOW IF YOU HAVE SIMILAR COMPLAINTS FILED IN YOUR DATABASE AND WHAT ACTIONS YOU ARE TAKING TO RESOLVE THIS ISSUE. THANK YOU. *JB
DT: NOTICED PROBLEMS WITH VEHICLE ON SEPTEMBER 1, 2002. THERE WAS AN ELECTRICAL PROBLEM BECAUSE THE LIGHT FOR THE AIR BAGS WAS ALWAYS ON. THE WINDSHIELD WIPERS TURNED ON AND OFF BY THEMSELVES. THIS HAPPENED SO OFTEN THAT IT COULD CAUSE AN ACCIDENT. TOOK VEHICLE TO THE MECHANIC FOR THE BRAKES BECAUSE THEY WERE MAKING NOISE, AND HAD TO PUMP THE BRAKES IN ORDER TO GET THE VEHICLE TO STOP. *AK THE DRIVER'S SIDE POWER DOOR LOCK DOES NOT LOCK. THE REAR PASSENGER SIDE DOOR CANNOT BE OPENED FROM THE INSIDE. *NM
DT: CONTACT OWNS A 1999 FORD EXPLORER. THE PLASTIC VENT INSIDE THE HEATER CONTROL ASSEMBLY BROKE. THIS PLASTIC VENT REGULATES WHERE THE AIR WILL CIRCULATE THROUGH OUT THE VEHICLE. ALSO, IT CONTROLS THE DEFROSTER/DEFOGGER SYSTEM. DURING THE WINTER MONTHS IT WOULD BE DIFFICULT TO SEE WITHOUT THE WINDSHIELD BEING DEFROSTED. THE SERVICE DEALER STATED THE ENTIRE ASSEMBLY WILL NEED TO BE REPLACED, BUT IT HAS NOT BEEN DETERMINED WHY THE COMPONENT BROKE. THE MANUFACTURER SAID THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY AND NOT DO ANYTHING. THE MANUFACTURER SAID THAT THE CONTACT WOULD HAVE TO REPAIR THE VEHICLE AT HIS OWN EXPENSE. *AK
DT: THE CONTACT OWNS A 1999 FORD EXPLORER. THE CONTACT CALLED ABOUT THE CURRENT NHTSA INVESTIGATION DP05005 CONCERNING THE ENGINE AND ENGINE COOLING/THE SPARK PLUG. A SPARK PLUG WIRE BURNED AND IT MESSED UP THE EGR SENSOR. THIS OCCURRED ON SEPTEMBER 16, 2005 WHILE GOING OUT OF TOWN ,AND THEY NOTICED THE SPARK PLUG WIRE BURNED OUT AND BURNED A HOSE TO THE VACUUM HOSE AS WELL AS OTHER WIRES. THE VACUUM HOSE AND THE SPARK PLUG WERE REPLACED . THIS STILL DID NOT SOLVE THE PROBLEM. THE CONTACT TOOK THE VEHICLE TO A REPAIR SHOP AND MECHANIC DETERMINED THAT THE EGR SENSOR WAS BAD ACCORDING TO THE DIAGNOSTIC TEST, AND THAT IT HAD TO BE REPLACED . ALSO, IT SHOWED A VACUUM LEAK AND ON THE UPPER INTAKE PLATINUM. THEY FOUND A BUNCH OF CRACKS IN IT. THE UPPER INTAKE PLATINUM HAD TO BE REPLACED. *AK
DT: THE CONTACT OWNS A 1999 FORD EXPLORER. THE VEHICLE WAS INSIDE OF THE CONTACT'S MOTHERS GARAGE THE NIGHT THAT MOTHER'S HOUSE CAUGHT ON FIRE. THE CAUSE OF THE FIRE WAS UNKNOWN, BUT IS STILL UNDER INVESTIGATION. THIS OCCURRED ON FEBRUARY 14, 2003. THE FIRE DEPARTMENT WAS CONTACTED BECAUSE THE HOUSE BURNED DOWN, AND WAS CURRENTLY DOING AN INVESTIGATION ON THE HOUSE. THE HOUSE INSURANCE COMPANY ALSO DID AN INVESTIGATION , BUT IT WAS LEFT UNDETERMINED. THE VEHICLE COMPLETELY BURNED. COULD NOT EVEN TELL WHAT COLOR THE VEHICLE WAS. THERE WHERE NO INDICATOR LIGHTS ON PRIOR TO THIS. THE CRUISE CONTROL WAS WORKING BEFORE THIS HAPPENED. THE VEHICLE HAD NOT BEEN DRIVING UNUSUALLY. THE VEHICLE HAD BEEN PARKED ABOUT THREE TO FOUR HOURS BEFORE IT CAUGHT ON FIRE. THERE WHERE TWO DEATHS IN THIS FIRE AND ONE PERSON INJURED. THE FIRE WAS REPORTED TO THE POLICE. THE FIRE DEPARTMENT STATED THAT THE FIRE WAS STARTED IN THE BACK PART OF THE HOUSE. IT HAS BEEN UNDETERMINED OF WHAT CAUSED THE FIRE. THE KITCHEN APPLIANCES WERE INSPECTED AND NOT FOUND TO BE THE CAUSE OF THE FIRE. *AK
DT: THE CONTACT HAS A 2005 CHALET, WHEN GOING ON VACATION YES THE AXLE BROKE. THE TRAILER WAS BEING TOWED AT 55-60 MPH. WHEN THE AXLE BROKE IT CAUSED DAMAGE TO SEVERAL PARTS OF THE TRAVEL TRAILER AND TIRE. THERE WAS SMOKE DAMAGE FROM THE TIRE AND STRUCTURAL DAMAGE TO THE CABINETS AND UNDER CARRIAGE. THE REAR AXLE THAT BROKE WAS THE ONLY AXLE ON THE TRAILER. THERE WAS NO DAMAGE TO THE VEHICLE THAT WAS TOWING THE TRAILER. THE TRAILER WAS TOWED TO THE DEALER, AND THERE HAS NOT YET BEEN A DETERMINATION ABOUT THE REPAIRS. UPON THE VEHICLE OWNERS INSPECTION, THEY DISCOVERED THAT THE AXLE WAS COVERED WITH RUST AND HAD MANY CRACKS. THE POLICE WERE CALLED, BUT NO POLICE REPORT WAS FILED SINCE THERE WAS NO ACCIDENT. *AK
DT: VEHICLE'S METAL SPORT RUNNING BOARDS RUSTED IN TWO YEARS. THE OWNER FELT THAT THIS WAS A SAFETY ISSUE. THE OWNER NEEDED THE RUNNING BOARDS TO HELP HER GET IN AND OUT OF THE VEHICLE. SHE CONTACTED THE DEALERSHIP AND A BODY SHOP. THE CONSUMER HAS NOT BEEN IN CONTACT WITH THE MANUFACTURER. CONSUMER CHECKED ON HAVING FIBERGLASS RUNNING BOARDS PLACED ON HER VEHICLE. THE METAL RUNNING BOARDS WERE ORIGINAL EQUIPMENT ON THE VEHICLE WHEN PURCHASED. THE CONSUMER WANTS FORD TO REIMBURSE HER FOR THE NEW FIBERGLASS RUNNING BOARDS. *AK *JB
1999 FORD EXPLORER GRAB BAR OVER THE FRONT PASSENGER'S SEAT FELL OFF ALTHOUGH THERE WAS NO PRESSURE APPLIED TO IT. *MR FOR SEVEN WEEKS PRIOR TO THE FAILURE TO CONSUMER HAD BEEN INSTRUCTED TO USE THE GRAB BAR TO GET IN AND OUT OF THE VEHICLE BECAUSE OF AN ANKLE INJURY. THE CONSUMER SAID THAT AT NO TIME DURING THOSE SEVEN WEEKS DID THE BAR FEEL LOOSE OR UNSTABLE. *NM
NORMAL, LIGHT USAGE (11,000MI/Y); SCHEDULED MAINTENANCES PERFORMED. 1. REAR AXLE SEAL(S) LEAKING. 2. FRONT PINION GEAR SEAL LEAKING. 3. PARKING BRAKE FLOODED WITH FLUID FROM 1 OR 2, NOT SURE. 4. EVAPORATIVE UNIT FOR AC DEFECTIVE, NEEDS REPLACEMENT. 5. LCD FOR CLOCK/AUDIO SYSTEM DEFECTIVE. 6. REAR WINDOW WIPER MOTOR FAILED TWICE. ------- MANUFACTURER ADMITS NOT USUAL WEAR/TEAR, BUT WON'T COVER ANY PORTION OF APPROX. $2000.00+ REPAIR COST, NOR EVEN PROVIDE "LOANER". *NM
1998 FORD EXPLORER DEVELOPED PROBLEMS WITH THE FRONT SEAT RECLINER.*MR THE CONSUMER RECEIVED RECALL # 03V281000. THE CONSUMER STATED THE DRIVER SEAT HAS NOT FAILED, HOWEVER THE PASSENGER SEAT DID. *JB
THE AIRBAG WARNING LIGHT FLASHES PERIODICALLY. LOCAL DEALERSHIP SAYS THE WIRE HARNESS UNDERNEATH PASS SEAT DOES NOT HAVE A GOOD CONNECTION AND NEEDS TO BE REPLACED. COST: APPROX $300. NOT ABLE TO REPLACE YET DUE TO FINANCIAL HARDSHIP.
HEADLIGHT SWITCH AND WIRING HARNESS BURNT. CAR WAS PARKED, NOT RUNNING OR LIGHTS ON. CAR FILLED FULL OF SMOKE. WAS LUCKY IT DID NOT SET THE CAR ON FIRE.
DT: THE CONTACT OWNS A 1999 FORD EXPLORER. HE STATES THAT WHILE DRIVING HE NOTICED SMOKE WAS COMING FROM STEERING COLUMN. THIS DID HAPPENED THREE OR FOUR TIMES. TOOK VEHICLE TO THE DEALER, AND THEY REPLACED THE MULTI-FUNCTION SWITCH (TURN SIGNALS, WINDSHIELD WIPER, AND HEADLIGHT DIMMER MODULE). HE HAS FOUND COMPLAINTS FOR THIS PROBLEM ON THE NHTSA WEBSITE.*AK THE MULTI-FUNCTION SWITCH BURNT AND WAS REPLACED. *TT *NM
THE DOOR LOCKS ON THE DRIVERS SIDE(BOTH FRONT AND REAR) WILL FOR A PERIOD OF DAYS NOT UNLOCK WITH THE POWER LOCK OR THE KEY ON THE FRONT DOOR. THIS LEAVES THE PERSON SITTING ON THAT SIDE HAVING TO CRAWL TO THE OTHER SIDE OF THE VEHICLE TO GET OUT. THEN AFTER A PERIOD OF DAYS SEEMS THAT IT WILL START WORKING AGAIN FOR NO APPARENT REASON. THERE IS A SPRING IN EACH OF THE LATCHING MECHANISMS THAT WAS FOUND TO HAVE BROKEN.
I HAVE THE SAME SWITCH FOR CRUISE CONTROL OPERATION ON MY 1999 FORD EXPLORER AND AM AFRAID THAT ONE DAY I WILL HAVE A FIRE CAUSED BY ITS FAILURE. THIS FAILURE WAS REPORTED ON CNN ON JUNE 16, 2005. WILL THERE BE A RECALL?
DT: CONSUMER STATES THAT THE STEERING WHEEL BEGAN SMOKING WHILE DRIVING, AND SHE KEPT ON DRIVING AND IT STOPPED. IT HAPPENED NC EBEFORE ABOUT A MONTH AGO. CONSUMER WAS WORRIED THAT THE VEHICLE WILL EXPLODE ON HER.*AK
DT: CONTACT STATES THE INSIDE LIGHTS, WINDSHIELD WIPERS, AND THE POWER WINDOWS WOULD NOT WORK. ALSO, THE OUTSIDE LIGHT WOULD NOT GO OFF WHEN THE VEHICLE WAS SHUT OFF, CAUSING THE BATTERY TO RUN DOWN. THERE WAS A RECALL ON THIS VEHICLE REGARDING THE GENERIC ELECTRIC MODULE, BUT THIS SPECIFIC VEHICLE DOES NOT FALL UNDER THIS RECALL CAMPAIGN.*AK
VEHICLE WILL NOT START WHEN ON AN UPHILL INCLINE
DT: CONTACT STATES WHILE DRIVING VEHICLE LOCKED UP ON THE HIGHWAY. THE SERVICE DEALER STATED THE CAM SHAFT LOCKED UP BECAUSE OIL WAS NOT CIRCULATING THROUGHOUT THE MOTOR. THERE WERE NO WARNING LIGHTS ILLUMINATED ON THE DASH.*AK
CONSUMER NOTICED WHITE SMOKE COMING FROM THE STEERING COLUMN WHENEVER THE LEFT TURN SIGNAL WAS USED. CONSUMER ANTICIPATES A FIRE IF THIS ISSUE CONTINUED. THE DEALER WAS NOT NOTIFIED AT THIS TIME. *JB *BF *NM
BLEND DOOR ON THE HEAT AND AC BROKEN, CANNOT WARM UP INTERIOR OF VEHICLE TO DEFROST WINDOWS, IT JUST BLOWS COLD AIR(MAYBE OUTSIDE AIR). HAS NOT BEEN FIXED YET.
AFTER SITTING IN A TURN LANE FOR 2-3 MINUTES WITH TURN SIGNAL ON, WISPS OF SMOKE BEGAN COMING FROM STEERING COLUMN. UPON REPEATING THE SCENARIO IN DRIVEWAY SAME WISPS OF SMOKE WERE OBSERVED, AND ORANGE GLOW COULD BE SEEN INSIDE STEERING COLUMN WHEN LOOKING THROUGH CRACKS AROUND HAZARD WARNING FLASHER BUTTON. IN BOTH INSTANCES, TURN SIGNALS BEING TURNED OFF STOPPED THE SMOKE BEFORE ANY DAMAGE COULD BE DONE. VEHICLE WAS TAKEN TO DEALER, AND TURN SIGNAL MODULE WAS REPLACED. OLD PART WAS NOT RETURNED TO ME. DEALER SERVICE MANAGER STATED THE MODULE HAD SHORTED OUT.*AK
I'VE RECEIVED NOTICE OF A POTENTIAL PROBLEM WITH THE SEAT RECLINER BOLT ON MY 1999 FORD EXPLORER INDICATING THIS WOULD BE REPAIRED FREE OF CHARGE. WHEN I CONTACTED THE SERVICE DEPARTMENT OF THE DEALER I PURCHASED THE VEHICLE FROM, I WAS TOLD THERE WAS A POSSIBLITY THE BOLT COULD BREAK OFF WHILE THEY WERE MAKING THE REPAIRS AND THEY WOULD NEED TO HAVE THE VEHICLE OVER NIGHT. WHEN I ASKED FOR ASSURANCE THEY PROVIDE A LOANER CAR, THEY REFUSED. IN MY MIND, THIS DOES NOT CONSTITUTE REPAIR WITHOUT CHARGE. I WOULD BE GLAD TO DROP THIS OFF FOR REPAIRS IF I CAN BE ASSURED I CAN HAVE MY VEHICALE BACK THAT SAME DAY. SHOULD THEY BREAK THE BOLT AND NEED TO HAVE IT OVERNIGHT WOULD BE THEIR SOMETHING THEY CAUSED AND SHOULD BE RESPONSIBLE FOR, NOT THE CONSUMER. WHAT IS TO STOP THEM FROM INTENTIONALLY DOING THIS TO MAKE MONEY ON RENTAL FEES. ALL I ASK IS FOR SOME REASSURANCE THIS REPAIR WILL BE MADE WITH CHARGE TO ME. FORD MOTOR COMPANY MUST TAKE FULL RESPONSIBILITY FOR REPAIRING AND REASSURING ITS CUSTOMERS THIS SAFETY PROBLEM IS REPAIRED WITHOUT COST AND RISK TO ITS CUSTOMERS.*AK
AFTER HAVING PARKED MY CAR I COULD NOT OPEN THE DOOR FOR MY CHILD TO GET OUT--NEITHER FROM THE INSIDE NOR THE OUTSIDE AND PULL MECHANISM DISAPPEARED IN BETWEEN CAR DOOR. *JB
WHILE DRIVING DOWN RT.10 IN WHIPPANY,NJ MY '99 FORD EXPLORER CAUGHT ON FIRE. ELIEVE IT WAS AN ELECTRICAL FIRE - FIRE WAS BEHIND THE DASH BOARD. I SAW FLAMES COMING FROM THE PASSENGER SIDE ON THE FLOOR AND THE CAR QUICKLY FILLED UP WITH SMOKE. I PULLED OFF THE ROAD - CALLED 911 - POLICE AND FIRE TRUCK ASSISTED ME.*AK
CONSUMER'S 1999 FORD EXPLORER (VIN [XXX]) CAUGHT ON FIRE DUE TO A VEHICLE DEFECT. REQUEST THAT THE SCOPE OF THE FORD RECALL FOR THE CRUISE CONTROL DEACTIVATION SWITCH BE EXPANDED. *NM THE CONSUMER BELIEVED THE FIRE WAS DUE TO A DEFECTIVE SPEED CONTROL DEACTIVATION SWITCH. A RECALL WAS ISSUED FOR OTHER MODELS REGARDING THE SPEED CONTROL DEACTIVATION SWITCH. THE CONSUMER IS REQUESTING FOR THE RECALL TO BE EXPANDED. LAWYER ON BEHALF OF CONSUMER, ALSO SEE ODI#10115518 *JB INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
WHILE DRIVING APPROXIMATELY 80 MPH ACCELERATION PEDAL WAS LET GO BUT SPEED DID NOT DECREASE. CONSUMER THEN APPLIED BRAKES BUT HAD NO EFFECT. HE TRIED TO APPLY THE BRAKES AGAIN WHICH SLOWED VEHICLE DOWN. ACCIDENTS WERE AVOIDED WHILE PULLING TO SHOULDER OF ROAD. *AK
THE INTERIOR OF THE FUEL TANK DEVELOPED RUST, CAUSING THE VEHICLE TO STALL MULTIPLE TIMES ON THE ROAD. TAKEN TO SHOP FOR A NEW REPLACEMENT FUEL TANK.*AK *TC
VEHICLE HAD BEEN TO THE REPAIR SHOP THREE TIMES FOR THE PADS AND ROTORS BEING DEFECTIVE. ALSO, SEEMED TO BE AN ISSUE WITH OTHER CONSUMERS. *AK THE CONSUMER STATED THAT THE BRAKES SQUEAK EVEN AFTER THE REPAIR. *TC
I HAVE A 1999 FORD EXPLORER XLT WITH A V-6 SOHC 4 LITER ENGINE. THE CAR HAS NOT PROPERLY ACCELERATED SINCE PURCHASE IN 2000, IT HAS CONSTANTLY STALLED WHILE DRIVING AND THE DEALER COULD NOT DETERMINE THE PROBLEM BECAUSE THE CHECK ENGINE LIGHT WAS NOT ON. I FOUND OUT FEBRUARY 16, 2005 THAT I HAVE A BROKEN INTAKE MANIFOLD GASKET AND IT COST OVER $1,000 TO FIX. I HAVE SEARCHED THE INTERNET RELATED TO THIS PROBLEM AND FOUND THERE ARE EIGHT FORD MODELS MANUFACTURED FROM 1996 THROUGH 2001 WITH THIS PROBLEM. FORD REFUSES TO ACKNOWLEDGE THIS DEFECT TO CONSUMERS BUT ACCORDING TO THE ARTICLE INTHE ATTACHED LINK, THEY HAVE EXTENDED THEIR WARRANTY ON THIS PART TO THE POLICE DEPARTMENT AND TAXI COMPANIES THAT HAVE PURCHASED THE AFFECTED CARS. PLEASE VISIT THE WEBSITE FOR MORE INFO.HTTP://WWW.GM-V6LEMONS.COM/MEDIAATTN.HTM THANK YOU FOR ANY HELP YOU CAN PROVIDE PETER DELVECCHIA. *JB
VEHICLE WAS PARKED IN THE GARAGE FOR AT LEAST 2 HOURS BEFORE THE VEHICLE CAUGHT ON FIRE. THE FIRE DEPARTMENT WAS NOTIFIED, AND THE FIRE WAS EXTINGUISHED. VEHICLE WAS TOTALED. THIS WAS CONFIRMED BY THE INSURANCE COMPANY. *AK
CONSUMER REPLACED FRONT DRIVER'S SEAT (BOTTOM FRAME) 3 TIMES. EACH TIME THE SEAT FRAME HAS BROKEN IN THE SAME MANNER. *BF THE FRAME METAL RIPPED/TORE AT THE LOCATION OF THE MOUNTING BOLT FOR THE RECLINER LEVER. THE TEARING CAUSED THE SEAT BACK TO RECLINE WITHOUT WARNING ON THE LEFT SIDE. AS A RESULT THE DRIVER FELL BACKWARDS AWAY FROM THE STEERING WHEEL. *NM
MY 1999 FORD EXPLORER WAS PARKED, LOCKED, WITH NO KEY IN THE IGNITION. IN MY GARAGE ON JANUARY 30, 2005. WHEN WE SMELLED SMOKE, LOOKED IN THE GARAGE, AND FOUND EXTREME SMOKE COMING FROM UNDER THE HOOD OF THE CAR... I PHONED 911, AND THE OPERATOR ADVISED US TO GET OUT OF THE HOUSE AND DO NOT ATTEMPT TO GET THE CAR OUT OF THE GARAGE. WE WENT OUTSIDE AND WAITED FOR THE FIRE DEPT. 5 FIRE TRUCKS CAME AND PUT OUT THE FIRE..... BUT THE CAR WAS BURNED COMPLETELY, AND ALSO THE GARAGE AND ALL OF IT'S CONTENTS ARE A TOTAL LOSS.... MY HOUSE IS ALSO DAMAGED, DUE TO SOOT, AND SMOKE.... I AM 65 YEARS OLD, LIVING ON SOCIAL SECURITY, I AM A 44 YEAR TYPE 1 DIABETIC... THIS HAS CAUSED ME IMMENSE PROBLEMS.... I WOULD APPRECIATE ANY HELP YOU MAY AFFORD ME..*JB
THE TRUCK WAS PARKED INSIDE OF THE GARAGE AND IT CAUGHT ON FIRE DUE TO CRUISE CONTROL. NO INJURES REPORTED. THE FIRE DEPARTMENT WAS CALLED TO EXTINGUISH THE FIRE. VEHICLE WAS TOWED AND TOTALED BY THE INSURANCE COMPANY. *AK ....FIRE DID EXTENSIV EDAMAGE TO GARAGE AND HOUSE. *AK
DEALERSHIP INFORMED THE CONSUMER OF THE WORN OUT LOWER FRONT BALL JOINT ON THE DRIVER/PASSENGER SIDES. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
1999 FORD EXPLORER FUEL LINE LEAKING.***NO ANSWER REQUIRED***. *MR THE FUEL LINES THAT EXTENDS OVER THE VALVE COVER AND INTO THE FUEL INJECTION SYSTEM IS LEAKING FUEL. CONSUMER COULD SMELL THE GAS ODOR AND PULLED OVER TO STOP THE VEHICLE IMMEDIATELY. *TT *NM
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1999 Ford Explorer → · Every Explorer year → · How the figures are calculated →