1999 Ford Explorer complaints

DRIVING ON LI EXPRESSWAY IN RIGHT LANE LEFT REAR TIRE TOTALLY FELL APART AT 50-55 MILES PER HOUR IN TRAFFIC. I IMMEDIATELY PULLED TO RIGHT SHOULDER AND FOUND TIRE HAD TOTALLY FALLEN APART, THE TREAD SEPERATED FROM THE SIDEWALLS. THE TIRE WAS IN PIECES. I WENT THE NEXT DAY TO A TIRE DEALER AND PURCHASED A NEW REPLACEMENT OF THE SAME TIRE. *AK( DOT NUMBER: TIRE SIZE: P235/75R15 )

I HAVE HAD TWO OF THESE TIRES TO FAIL AFTER HITTING A POTHOLE IN THE ROAD AND WITH THE FIRST INCIDENT FIRESOTNE HAD NO COMMET. I HAVE NOT CONTACTED THEM ABOUT THE SECOND. *AK( DOT NUMBER: TIRE SIZE: P235/75R15 )

I CONTACTED FIRESTONE STORE IN COOS BAY, OREGON ABOUT THE PROBLEMS WITH THE FIRESTONE TIRES TREADS COMING OFF MY 1999 FORD EXPLORER. I WAS VERY CONCERNED ABOUT SAFETY. MR. VAUGN REPLIED THAT IT WAS FORD'S PROBLEM AND THAT HE DID NOT CARE HOW MANY PEOPLE DIED DUE TO THE TIRE FAILURES - THAT IT WAS FORD'S FAULT AND NOT FIRESTONE. *AK( DOT NUMBER: TIRE SIZE: P23575R15 )

I WAS DRIVING DOWN I-94 WHEN I FELT SOMETHING IN THE WAY THE TRUCK FELT. THEN IT FELT ALRIGHT FOR ABOUT 1/2 A MILE, UNTIL THE TRUCK STARTED MOVING SIDE TO SIDE. WHEN I PULLED OVER MOST OF THE TIRE WAS GONE, INCLUDING THE TREAD.*AK( DOT NUMBER: TIRE SIZE: 25570R16 )

VEHICLE STARTED PULLING RIGHT AFTER DEALER ROTATED TIRES. DEALER ALIGNED, ROTATED TIRES BACK AND INSTALLED CAMS. NO CHANGE. HORN DOES NOT HONK ON DEMAND WITHOUT EXCESSIVE PUSHING.

NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK( DOT NUMBER: TIRE SIZE: 255/70/16 )

I HAVE A PROBLEM WITH VIBERATION WHEN I GET A TIRE ROTATION. EVERYTIME THE BACK TIRES ARE ROTATED TO THE FRONT, I HAVE INCREASED VIBERATION, SO I HAVE SINCE ROTATED THE TIRES BACK TO WHERE THE VIBERATION IS MUCH LESS. I READ AN ARTICLE IN THE PAPER TODAY THAT SAID THE FIRESTONE WILDERNESS TIRES WERE "UNDER INVESTIGATION". I TRAVEL QUITE A LOT BETWEEN TEXAS AND LOUISIANA AND I AM CONCERNED ABOUT MY SAFETY AND OTHERS ON THE HIGHWAYS. SHOULD THIS BE A CONCERN, SINCE I SEEM TO HAVE A TIRE PROBLEM AT THIS PRESENT TIME? I DIDN'T APPRECIATE THE COMMENT IN THE PAPER TODAY "AUSTIN AMERICAN STATESMAN" ABOUT THE FACT THAT "THE SPARE TIRE WAS THERE FOR A REASON" AFTER "NHTSA HAD CITED CASES ABOUT SAFETY CONCERNS OF TIRES PEELING OFF THEIR CASINGS, INCLUDING REPORTS OF 21 DEATHS AS THERE CAR IS BARRELING DOWN THE ROAD".. *AK( DOT NUMBER: TIRE SIZE: P235/75R15 )

MY EXPLORER HAS HAD THE SAME RECURRENT PROBLEM FOR 16 MONTHS. I HAVE HAD IT TO THE DEALER 8 TIMES. THEY HAS NUMEROUS FIXES AND NONE OF THEM HAVE SOLVED THE PROBLEM. THE CAR HAS TO BE GIVEN GAS AT START UP. AFTER START UP IT IDLES ROUGHLY AND HESTITATES UPON ACCELERATION FOR THE FIRST MILE OR SO. IT DOES NOT EXHIBIT THIS PROBLEM EVERY DAY. AT THIS POINT FORD HAS TOLD ME THEY DO NO KNOW HOW TO FIX THE PROBLEM. THEY GAVE ME A COPY OF TECHNICAL SERVICE BULLETIN 13335 WHICH STATES NO FURTHER REPAIRS ARE TO BE DONE AND THE PROBLEM HAS BEEN SENT TO QSF FOR REVIEW. MEANWHILE MY VEHICLE DOES NOT RUN PROPERLY AND I BELIEVE IT IS A SAFETY ISSUE DUE TO THE HESITATION UPON ACCELERATION. HAVE OTHERS COMPLAINED OF THIS PROBLEM? WHAT CAN I DO IN ORDER TO GET MY VEHICLE RUNNING CORRECTLY? PLEASE GIVE ME ANY INFORMATION WHICH IS AVAILABLE. THANK YOU. *AK

FIRESTONE WILDERNESS/ATX TIRE BLEWOUT ON THIS VEHICLE WHILE TRAVELING AT 70 MPH. DEALER HAS BEEN CONTACTED. *AK

WHILE TRAVELING AT 60 MPH FRONT LEFT FIRESTONE WILDERNESS TIRES BLEWOUT. FIRESTONE HAS BEEN CONTACTED. *AK

PEO 020; CONSUMER WAS TRAVELING ABOUT 65MPH ON THE HIGHWAY AND HEARD A LOUD NOISE. LEFT DRIVER'S SIDE TIRE HAD EXPLODED AND VEHICLE HIT A GUARDRAIL. VEHICLE STARTED TO SPIN AND LOST CONTROL. THE BACK SIDE OF THE VEHICLE WAS DEMOLISHED. *AK

WHILE DRIVING ABOUT 50 MPH COULD HEAR NOISE COMING FROM FIRESTONE WILDERNESS TIRES. BUT WHEN SPEEDING UP TO 65 MPH NOISE WILL GO AWAY. FIRESTONE TIRES WILDERNESS. *AK

WHILE DRIVING ABOUT 60 MPH CONSUMER FELT LIKE HE WAS LOSING GRIP OF ROAD, AND VEHICLE WOULD WANDER FROM SIDE TO SIDE. *AK

I JUST HEARD ON THE RADIO OF A POTENTIAL PROBLEM. ABOUT SIX WEEKS AGO I HAD A BLOWOUT ON THE FREEWAY WHICH RESULTED IN A DAMAGED RIM AND A REPLACEMENT OF A TIRE. AT THE TIME I ASKED REPAIRMAN IF IT COULD BE A DEFECT AND HE WASN'T SURE. I ASKED HOW LONG THE TIRES SHOULD LAST, HE SAID 60K MILES. I ONLY HAVE 40K MILES, WITH STILL AN OKAY TREAD. AT THE TIME I FIGURED IT WAS JUST AN ANOMALY. *AK( DOT NUMBER: )

TIRE BLEW WHEN TURNING TO PARALLEL PARK - REPLACED WITH SAME. SINCE ABOUT 10,000 MILES, THE OTHER 3 OE TIRES ON VEHICLE HAVE SHOWN "PEELING" RUBBER ON THE SIDEWALLS TO WHERE THE WHITE INNER BELTS ARE SHOWING THROUGH IN SMALL AREAS. I HAD THOUGHT THIS WAS NORMAL WEAR AND TEAR IN THE SOUTH (I RECENTLY MOVED HERE FROM MICHIGAN) UNTIL I STARTED HEARING AND READING IN THE LAST FEW DAYS ABOUT THE INHERENT PROBLEMS WITH THESE PARTICULAR TIRES. I AM NOW EXTREMELY CONCERNED ABOUT THE POTENTIAL DANGER OF DRIVING MY EXPLORER WITH THESE TIRES. I WOULD LIKE TO KNOW WHAT CAN BE DONE TO REMEDY THE SITUATION. THANKS. *AK( DOT NUMBER: TIRE SIZE: P235/75/R1 )

THE FRONT END NOISE PERSISTS EVEN AFTER BOTH FRONT HUBS AND FRONT SEALS WERE REPLACED DURING TWO SEPERATE SERVICE CALLS. THE WIPER SENSOR/MOTOR WAS REPLACED BEFORE WINDSHIELD WIPERS STARTED COMING ON WITHOUT WARNING SINCE THE DEALER TOLD ME THAT WOULD HAPPEN..THE DEALER HAS BEEN VERY HELPFUL AND UPFRONT, BUT THE FRONT END NOISE STILL PERSISTS AND IT IS QUITE ANNOYING TO HAVE TO KEEP GOING BACK FOR THE SAME SYMPTOMS. I HAVE HEARD THIS HAS BEEN A COMMON COMPLAINT IN THIS AREA. *AK

ON JUNE 17, 1999 MY WIFE, INFANT DAUGHTER AND I WERE RETURNING FROM VACATION IN OUR 1999 FORD EXPLORER ENTERING ATLANTA, GA TRAVELING WEST ON I-20 MERGING INTO THE I-85 / I-75 CONNECTOR WHEN THE RIGHT REAR TIRE BLEW OUT. THE VEHICLE WAS EXTREMELY DIFFICULT TO HANDLE. DUE TO HEAVY TRAFFIC CONDITIONS AND LOSS OF CONTROL I HAD TO BRING THE VEHICLE TO A HALT ON THE INSIDE HOV LANE. I DID NOT HIT ANY DEBRIS ON THE ROAD AND IT WAS CLEARLY VISIBLE THAT THE SIDE WALL OF THE TIRE HAD BLOWN OUT. THE TRAFFIC CONDITIONS WERE SO HAZARDOUS THAT IT TOOK AN ATLANTA, FULTON COUNTY POLICE OFFICER WITH SIREN, FLASHING LIGHTS AND HORN TO MOVE MY VEHICLE TO THE OTHER SIDE OF THE HIGHWAY TO GET US CLEAR OF ONCOMING TRAFFIC. I HAD THE VEHICLE TOWED TO A GOODYEAR DEALERSHIP AND THE MANAGER CONFIRMED THAT THE TIRE HAD BLOWN OUT FROM THE INSIDE. I TOOK THE TIRE TO THE FIRESTONE DEALER AND THE MANAGER INSISTED THAT WE HAD HIT SOMETHING IN THE ROAD. I MADE IT CLEAR THAT WE HAD NOT HIT ANYTHING IN THE ROAD AND THAT I WOULD TAKE THE MATTER UP WITH THE FORD MOTOR COMPANY AND MY ATTORNEY. WITH THAT STATEMENT THE MANAGER AGREED TO REPLACE THE TIRE FREE OF CHARGE. I BECAME SUSPICIOUS WITH THAT QUICK TURN AROUND AND CONTACTED FORD MOTOR COMPANY AND THEY DENIED ANY KNOWLEDGE OF ISSUES WITH FIRESTONE TIRES. I AM INCENSED THAT FIRESTONE AND FORD KNOWINGLY JEOPARDIZED MY FAMILY BY REPLACING THIS DEFECTIVE TIRE WITH ANOTHER FIRESTONE WILDERNESS TIRE. I HAVE AGAIN CONTACTED FORD MOTOR COMPANY AFTER THE RECENT PRESS

DRIVE TRAIN-HIGH PITCHED SQUEAL/WHISTLE NOISE FROM FRONT END AT SPEEDS 20MPH TO 55MPH. FOUR ATTEMPS BY THE FORD AGENCY HAVE BEEN MADE BUT THE NOISE STILL REMAINS.THERE HAVE BEEN A TOTAL OF 14 REPORTS MADE TO NHTSA FOR 1998 & 1999 FOR THE SAME PROBLEM AS I INTERPRET SOME OF THE WEB SITE REPORTS. NO SAFETY DEFEC TLISTED IN SUMMARY. *AK

I THOUGHT I SHOULD GIVE YOU MY INFORMATION TO ADD TO THE RECENT INVESTIGATION INTO FIRESTONE TIRES. MY FIRESTONE WILDERNESS TIRE MALFUNCTIONED, CAUDING MY FORD EXPLORER SPORT OT SPIN OUT OF CONTROL, HIT THE CURN ON THE OPPOSITE SIDE OF THE STREET, AND FLIP OVER. THE CAR HAS BEEN TOTALLED BY MY INSURANCE COMPANY. *AK( DOT NUMBER: TIRE SIZE: AT )

WHILE DRIVING AT 70 MPH LEFT REAR TIRE BLEW OUT FROM THE RIM. VEHICLE LOST CONTROL AND HIT A WALL, WHICH BLEW THE LEFT FRONT TIRE. THE FIRESTONE WILDERNESS AT TIRE SIZE IS P235/75R15. ODI# 6141. *AK *MJD

ONE TIRE IS PEELING OFF THEIR CASING AND HAS LARGE CRACKS ON IT. *AK( DOT NUMBER: TIRE SIZE: 235/75/15 )

WITHOUT ANY WARNING THE LEFT REAR TIRE COMPLETELY SHREDDED AT 60MPH ON SMOOTH FLAT DRY CLEAN ASPHALT HIGHWAY. VEHICLE VERY DIFFICULT TO CONTROL. *AK( DOT NUMBER: TIRE SIZE: P255/70R16 )

I AM VERY CONCERNED AS TO THE REPORTED FAILURE OF FIRESTONE TIRES ON FORD EXPLORERS. I HAVE NOT EXPERIENCED THIS YET BUT DO NOT WISH TO EITHER. MY CHILDREN DRIVE THIS VEHICLE AND IT MAKES ME VERY NERVOUS. SOMETHING MUST BE DONE. PLEASE INFORM ME OF CURRENT CORRECTIONS TAKEN IN THE VERY VERY SERIOUS PROBLEM. *AK( DOT NUMBER: )

RE: JACKSONVILLE, FL FATALITIES. BOTH INVOLVING FORD EXPLORERS WITH FIRESTONE WILDERNESS TIRES. *AK( DOT NUMBER: TIRE SIZE: 255SBR15 )

THE TIRE BLEW OUT (THE TREAD WAS GONE WHEN THE WHEEL WAS REMOVED, I STILL HAVE BOTH THE RIM AND TIRE) AND I HAD DIFFICULTY SAFELY STOPPING IT. THE RIM WAS RUINED. FORD SAID I'D NEED TO PAY FOR A NEW TIRE AND RIM. *AK( DOT NUMBER: )

ODI 6141; WHILE DRIVING ABOUT 50 TIRE TREAD HAD SEPARATED FROM THE TIRES. TIRE SIZEWAS 235/75R15. TIRE WAS ON REAR PASSENGER'S SIDE. TIRES WERE THE ORIGINALS WHEN VEHICLE WAS BOUGHT. VEHICLE WAS A 99 FORD TRUCK EXPLORER. *AK FIRESTONE WILDERNERSS AT P235/75/R15 105MS *MW

PE00-020; CONSUMER WAS TRAVELING ABOUT 65MPH ON THE FREEWAY AND SHE HEARD A NOISE AND FELT VIBRATION . SHE WAS LOSING CONTROL, BUT STEERED VEHICLE TO THE SHOULDERS OF THE HIGHWAY. FIRSTONE WILDERNESS TIRES AT #P23575R15/105S #DOT VDHLAPY029 . TIRE ON THE RIGHT REAR PASSENGER'S SIDE HAD SEPARATED FROM THE RIM AND TIRE EXPLODED. ON THE OTHER THREE TIRES THERE WAS A LINE AROUND THE DIAMETER OF EACH TIRE OF THE BONDING OF THE TIRE TREAD. *AK *SLC

THE ORIGINAL (FIRESTONE WILDERNESS) RIGHT FRONT TIRES SHAKING AND MAKING LOUD NOISE, DEALER ROTATED THE TIRES, HOWEVER PROBLEM STILL CONTINUES. *ET

THE VEHICLE WAS PARKED INSIDE OF PARKING LOT. CONSUMER GOT INSIDE OF VEHICLE AND REAR LEFT DRIVER'S SIDE TIRE TREAD SEPARATED FROM TIRE.*AK (FIRESTONE WILDERNESS P235/70R15)

FRONT FIRESTONE WILDERNESS TIRE TREADS WERE WOREN OUT. *AK

VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT (00V-072) WHICH CAUSED THE WINDSHIELD WIPERS TO FAIL, CONSUMER IS NOT ABLE TO RECEIVE RECALL REPAIR DUE TO DEALERSHIP PROBLEMS. *MJS

DEFECTIVE TIRE STILL UNDER MANUFACTURERS WARRANTY BLEWOUT AND CAUSED DAMAGES. *AK( DOT NUMBER: TIRE SIZE: 235-75-15 )

PE00020, TIRE TREAD SEPARATION: WHILE DRIVING ABOUT 65 -70 MPH ALL OF SUDDEN EXPLORER STARTED SWAYING FROM SIDE TO SIDE. AFTER HEARING A LOUD BANK, DRIVER LOST COMPLETE CONTROL OF THE VEHICLE. AFTER GAINING CONTROL, DRIVER PULLED TO VEHICLE TO THE SIDE OF THE ROAD, AND SAW LEFT REAR TIRE ON THE DRIVER'S SIDE COMPLETELY DESTROYED. TWO PEOPLE WERE IN THE VEHICLE. NO ONE WAS HURT. TIRE WAS A FIRESTONE, WILDERNESS ATX ORIGINAL EQUIPMENT. FIRESTONE WAS CONTACTED ABOUT WHAT HAPPENED. OWNER WAS TOLD TO COME IN AND PURCHASE A REPLACEMENT. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

WE WERE TRAVELING NORTH ON 75 IN RICHARDSON, TX WHEN THE TIRE CAME APART. THE WHEEL IS ALL BANGED UP. WE'RE LUCKY THAT WE DIDN'T GET KILLED OR KILL ANYBODY WHILE TRYING TO EXIT THE FREEWAY. WE DON'T FEEL SAFE DRIVING THE CAR NOW. IT'S VERY UPSETTING TO PAY $450.00/MONTH FOR A CAR THAT YOU'RE AFRAID TO DRIVE. *AK( DOT NUMBER: TIRE SIZE: 15 )

VEHCILE WILL HESITATE TO STALL WHEN TURNING A CORNER OR TAKING OFF. DEALER SAID IT WAS A COMPUTER PROBLEM WHICH THEY WERE AWARE OFF, BUT INSISTED THAT THERE WAS NO REMEDY AT THIS TIME.*AK

THE FRONT WINDSHIELD CRACKED FROM THE ROOF SECTION DOWN WHILE THE VEHICLE WAS STATIONARY. THE ONLY OBJECT THAT CAME INTO CONTACT WITH THE WINDSHIELD WAS WATER FROM A GARDEN HOSE WHILE WASHING THE VEHICLE. THE DEALER WAS CONTACTED AND SHOWN THE DAMAGE BUT RESPONDED "THERE IS NOTHING WE CAN DO" IT MUST BE DEFECTIVE GLASS.

VEHICLE STARTING IN FIRST TURNED AND WITHOUT ANY INDICATON VEHICLE WOULD STALL. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION.*AK

VEHICLE EXPERIENCED PREMATURE FAILURE OF THE ORIGINAL TIRE WITH ONLY 22,300 MILES ON THE ODOMETER. *MJS

THE REAR WIPER REPEATEDLY FAILS TO OPERATE AT RANDOM INTERVALS. TURNING ON THE REAR WIPER SIMPLY RESULTS IN THE WIPER DOING ABSOLUTELY NOTHING. IT DOESN'T MOVE OR ANYTHING. ONE MINUTE IT WILL WORK AND THE NEXT MINUTE IT WON'T. (NOTE ALSO THAT THERE WAS A RECALL ISSUED BY FORD FOR THE FRONT WINDSHIELD WIPER WHICH IS NOT LISTED IN YOUR LIST OF RECALLS ON YOUR WEBSITE.) THANK YOU. *AK

THE SIGNAL LIGHT SWITCH WILL NOT LOCK INTO PLACE, THE STEERING WHEEL MUST BE IN A SPECIFIC DEGREE OF ROTATION IN ORDER FOR THE LEVER TO LOCK INTO PLACE. NLM

WHILE DRIVING 35-40 MPH HAD A DIRECT FRONTAL IMPACT WITH A POLE, AND DRIVER'S/ PASSENGER AIRBAGS DID NOT DEPLOY, WHICH DID NOT PROTECT THE OCCUPANTS IN THIS CRASH. DEALER WAS UNWILLING TO CHECK VEHICLE UNLESS INSURANCE COMPANY CONTACT THEM. NO PRIOR PROBLEMS WITH THE AIRBAG SYSTEM. PLEASE PROVIDE FURTHER INFORMATION. *AK

WHILE DRIVING ON HIGHWAY TRAVELING 65MPH ALL OF SUDDEN THE VEHICLE CUTS OFF. NO WARNING. NO NOTHING. INTERIOR LIGHTS WENT OUT, AND ALSO THE REAR WIPERS WORK INTERMITTENTLY. CONTACTED DEALER THEY ARE AWARE OF THE PROBLEM, BUT NOT ABLE TO FIND WHATS CAUSING THE PROBLEM. PROBLEM STILL EXISTS. *AK *ML

IN THE 19 MONTHS THAT I HAVE HAD MY FORD EXPLORE, IT HAS HAD 3 RECALLS. ABOUT 4 MOS AGO I NOTICED A LOUD NOISE THAT SEEM TO BE COMING FROM UP UNDERNEAT THE CAR. YOU COULD HEAR IT WHEN AT A STOPPED POSITION BUT STILL IN DRIVE. I HAD THE DEALERSHIP CHECK FOR IT TWICE AND THEY SAID THEY COULDN'T FIND ANYTHING. ABOUT 6 WEEKS AGO I NOTICED A SLIGHT HESTITATION WHEN ON THE HIGHWAY WHEN ACCELERATING AND IT SEEMED TO DO IT MORE OVER THE LAST 2 WEEKS. JULY 2ND, MY FAMILY WAS TRAVELING HOME FROM NEW YORK AND A NOISE BEGAN THAT COULD HAVE BEEN MISTAKEN FOR SOMETHING DRAGGING UNDERNEATH THE CAR. WE LOST ALL ACCELERATION, COASTED OFF AN EXIT, AND THE GEARS WERE USELESS AND GRINDED WHEN WE TRIED TO SHIFT TO PARK. THE EMERGENCY BRAKE WAS THE ONLY THING HOLDING US THERE. I AM STILL WAITING FOR RESULTS FROM THE DEALERSHIP ON THE PROBLEM, BUT ITS DEFINETELY TRANSMISSION RELATED. I NOW FEAR FOR THE SAFETY OF ME AND MY 2 CHILDREN IN THAT VEHICLE. IT SEEMS LIKE AN ACCIDENT WAITING TO HAPPEN. THANK YOU FOR YOUR TIME.*AK

BODY RUST FOUND ON: ROOF, UNDER HOOD, HATCH HINGES,BOLTS, DOORS. NO SAFETY DEFECT. *AK

MANUFACTURER RECALL 00B40; PARTS WERE NOT AVAILABLE. CONSUMER HAS BEEN IN CONSTANT CONTACT WITH DEALER AND MANUFACTURER SINCE RECEIPT OF RECALL.*AK

THE FRONT END JUST STOPS MOVING FORWARD WHEN IT WANTS TO. IT HAS SO FAR ONLY HAPPENED WHILE TURNING AT SLOW SPEEDS. WHEN THIS OCCURS WE HAVE NO CONTROL OVER WHERE THE VEHICLE IS GOING. HAS BEEN INTO THE DEALERSHIP (NOT THE ONE WE PURCHASED IT FROM) 3 TIMES FOR THIS PROBLEM. THEY CANNOT DETERMINE THE CAUSE OF THE PROBLEM SO NOTHING HAS BEEN REPAIRED AT THIS TIME. I AM CURRENTLY WAITING ON THE DEALERSHIP TO SEE IF THEY CAN FINALLY DETERMINE THE CAUSE OF THE MALFUNCTION. *AK

THE RIGHT REAR TIRE (FIRESTONE WILDERNESS AT) SUDDENLY SHREDDED WHILE DRIVING, IT APPEARED THAT THE SIDEWALL FAILED BECAUSE TREAD WAS INTACT. NLM

CONSUMER UPSET BECAUSE THE RECALL (00S04) LETTER STATED THAT A FREE LOANER WOULD BE PROVIDED WHILE THE REPAIR OF THE JUMPER HARNESS INSTALLATION AND WIPER SWITCH WERE BEING DONE, UNFORTUNATELY THAT WAS NOT THE CASE AND THE DEALER STATED THAT "IF CONSUMER WANTED A LOANER CAR HE WOULD HAVE TO PAY THE DIFFERENCE BECAUSE FORD WILL ONLY REIMBURSE DEALER FOR $25.00 AND THEY CANNOT RENT A CAR FOR THAT AMOUNT".

SOON AFTER PURCHASE PAINT PROBLEM REVEALED MULTIPLE BUBBLES THROUGH OUT THE EXTERIOR OF THE CAR. SUV WAS THEN TAKEN TO DEALER/BODY SHOP WERE OTHER PROBLEMS WERE CREATED TO THE COSMETICS OF THE CAR. IT TOOK ABOUT A YEAR TO ATTEMPT TO CORRECT PROBLEMS THAT WERE CREATED. THE SUV'S DOORS WERE TAKEN OFF WHICH THEN CREATED A WIND NOISE TO THE DRIVERS SIDE THAT CAN'T BE CORRECTED. THE DOORS WERE REPLACED MISALIGNED AND WHEN COMPLAINTS WERE MADE WITH HIGHER MANAGEMENT THEIR RESPONSE WAS THAT I WAS TO PICKY WITH THEIR WORK. I AM VERY DISATSIFIED WITH HOW THEY HANDLE THIS VEH. DEFECT. *AK

RIM CRACKED, REAR WINSHIELD WIPERS FAILED FOR THE 2ND TIME. *AK( DOT NUMBER: 274 )