Page 20 of 27 · complaints 951–1,000 of 1,348

1999 Ford Explorer complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1999 record →

Tires
Filed Aug 11, 2000CA

I HAVE CONTACTED BRIDGESTONE/FIRESTONE AND THEY JUST GIVE YOU LIP SERVICE AND THEN I CONTACTED SUNRISE FORD AND THEY JUST TAKE YOUR NAME AND PHONE# AND TELL YA THEY WILL CALL YA WHEN THEY GET TIRES IN. BUT THEY DON'T KNOW WHAT KIND AND WHEN THEY WILL GET THEM , SO YOU DRIVE ON THESE INFERIORER TIRES AND STILL TAKE THE RISK OF GETTING KILL . YOU PEOPLE NEED TO SHAKE RATTLE THESE CO. ALOT FASTER THEN THEY ARE MOVING,THERE ARE OTHER TIRER COMPANYS,TO GET TIRES FROM. PLEASE E-MAIL ME.( DOT NUMBER: TIRE SIZE: P235/75R15 )

Tires
Filed Aug 11, 2000FL

VEHICLE BEGAN TO SWERVED THEN CONSUMER HEARD A LOUD POP AFTER SHE PULLED OVER SHE SAW THAT THE REAR RIGHT FIRESTONE WILDERNESS TIRE (P25570R16SL) BLEWOUT WHILE DRIVING. NLM

Tires › Tread/Belt
Filed Aug 10, 2000GA

PE00020; TIRE TREAD SEPARATION: ALL FOUR TIRES ARE SHOWING EXCESSIVE WEAR. TREAD IS ALMOST GONE ON ALL FOUR TIRES. TIRES ARE FIRESTONE, WILDERSNESS, SIZE P23575R15, DOT # W2, ORIGINAL TIRE EQUIPMENT. FIRESTONE AND FORD HAS BEEN CONTACTED ABOUT THE TIRES. *AK

Tires › Tread/Belt
Filed Aug 10, 2000AZ

FIRESTONE WILDERNESS AT, SIZE P255/70R16, ORIGINAL EQUIPMENT ON A 99 EXPLORER SPORT. LEFT REAR TIRE TREAD SEPARATED WHILE DRIVING. FIRESTONE RETAILER HAS REPLACED THE TIRE AT THEIR EXPENSES. *AK THE 16" WILDERNESS AT IS DEFECTIVE AND SHOULD BE RECALLED. THE SAME TIRES HAVE BEEN RECALLED IN SAUDI ARABIA AND VENEZUELA. *YH

Tires › Tread/Belt
Filed Aug 10, 2000CA

LEFT REAR TIRE EXPLODED AT ABOUT 30 MPH. CAR HAD BEEN STARTED COLD AT 6:00PM AND HAD BEEN ON THE ROAD AT SPEEDS OF 30-50 MPH FOR LESS THAN 10 MINUTES PRECEEDING FAILURE. NO ROAD HAZARD WAS NOTED. SIDEWALL SPIT OPEN FROM RIM TO TREAD IN A VERY STRAIGHT LINE. FIRESTONE CLAIMED ROAD HAZARD BUT REPLACED TIRE. I NEVER SAW, FELT, OR BELIEVED THAT ANY ROAD HAZARD WAS ENCOUNTERED. THIS IS THE LARGER SIZE TIRE ON FORD EXPLORERS AND IS NOT INCLUDED IN CURRENT RECALL. *AK( DOT NUMBER: CANT FIND TIRE SIZE: 255/70R16 )

Electrical System › Wiring › Interior/Under Dash
Filed Aug 10, 2000CA

I WAS TRAVELING AT 3:00AM ON A FREEWAY I WAS TRAVELING ABOUT 70MPH WHEN THE REAR RIGHT TIRE BEGAN TO SHAKE I PULLED TO THE RIGHT BECAUSE MY CAR BEGAN TO LOSE CONTROL. I LOOKED AT THE TIRE IT WAS SHREDDED. THE TIRE WAS BARELY ATTACHED TO THE RIM. THIS WAS A BRAND NEW CAR I KNEW SOMETHING WAS WRONG I CALLED THE DEALER HE SAID TO CONTACT FIRESTONE I TOOK THE TIRE IN FOR INSPECTION HE COULD NOT FIND ANY REASON FOR THE RUPTURE SO I HAD TO PURCHASE A NEW TIRE. ON 7/22/00 I HAD ANOTHER TIRE GO FLAT SAME AREA OF THE CAR THE TIRE HAD A PUNCTURE IN IT I REPLACED IT AGAIN. *AK( DOT NUMBER: TIRE SIZE: P235/75R15 )

Tires › Tread/Belt
Filed Aug 10, 2000CA

FIRESTONE RECALL OF WILDERNESS AT WITH VD ONLY DESIGNATION; BUT, MY WILDERNESS AT AT R/R SHOWS SIGNS OF SEPARATION BETWEEN BODY OF TIRE AND TREAD. MY TIRE IS UR BM 07459-3. DON'T KNOW WHAT THIS MEANS AS FAR AS WHERE IT WAS MADE BUT THE VD IS NOT THE ONLY WILDERNESS AT TIRE WITH A PROBLEM. *AK( DOT NUMBER: 27907? TIRE SIZE: P235/75R15 )

Tires
Filed Aug 9, 2000OK

I HAD A FLAT TIRE DRIVING AT 45 MPH - AIRED TIRE UP TO FIND HOLE AND THE TIRE WAS SPLIT IN THE MIDDLE AND BUBBLED AROUND THE EDGE OF ABOUT 1/2 OF THE TIRE. I THINK FIRESTONE SHOULD DO SOMETHING ABOUT THIS. I'M NERVOUS TO DRIVE THE CAR NOW. I DON'T WANT MY FAMILY HARMED IN ANY WAY. NO AMOUNT OF MONEY WOULD REPLACE ONE OF THEM.( DOT NUMBER: TIRE SIZE: 15 )

Tires
Filed Aug 9, 2000DE

TIRE BLEW OUT ON INTERSTATE 95 BETWEEN PHILADELPHIA AND HOCKESSIN. MY DAUGHTER MANAGED TO PULL TO THE SHOULDER AND STOP SAFELY. THE TIRE WAS COMPLETELY DESTROYED.( DOT NUMBER: )

Tires
Filed Aug 9, 2000IL

MY LEFT REAR TIRE SHREDDED ON THE HIGHWAY, IT APPEARS THAT IT WAS SIMILAR TO THE INCIDENTS REPORTED IN THE NEWSPAPERS( DOT NUMBER: TIRE SIZE: P235/75R15 )

Tires
Filed Aug 9, 2000TX

DUE TO TIRE FAILURE AND BLOW-OUT, RIM WAS ALSO DESTROYED.( DOT NUMBER: TIRE SIZE: PS35 )

Tires
Filed Aug 9, 2000NJ

I BARELY ESCAPED CRASHING MY CAR AS I LOST CONTROL DUE TO THE TIRE GOING FLAT AT A HIGH RATE OF SPEED. I WENT TO NEAREST TIRE DEALER AND REPLACED ALL TIRES AT A COST OF $400. I CALLED THE DEALERSHIP WHERE I PURCHASED THE CAR AND THEY TOLD ME TO CALL FIRESTONE. I DID AND THEY TOLD ME TO CALL BACK LATER. I AM HOPING THEY WILL HELP REIMBURSE ME FOR THE COSTS OF THE NEW TIRES. PLEASE ADVICE ME IF THERE IS ANYTHING ELSE I CAN DO TO RECOVER SOME COSTS. THANK YOU. KATHY POST( DOT NUMBER: )

Tires1 injured
Filed Aug 9, 2000FL

TIRE BLEW OUT AT 70 MPH. HUSBAND WAS DRIVING THANK GOD, I WOULD HAVE ROLLED THE TRUCK. I HURT MY BACK WHILE BRACING MYSELF, MY CHILDREN WERE ALSO IN THE VEHICLE. THE DEALER TOLD US TO CALL FIRESTONE, FIRESTONE INSISTED NOTHING WAS WRONG WITH OUR TIRES. HE SAID HE COULD NOT TELL WHY THE TIRE BLEW OUT. HE ALSO SAID NOTHING WAS GOING TO BE DONE ABOUT IT.( DOT NUMBER: TIRE SIZE: 15R )

Tires
Filed Aug 9, 2000CA

NOTICED CRACKS ALONG RIM OF TIRE WHERE TREAD APPEARS TO BE BEGINNING TO COME APPART. HAVE SHOWN TIRE TO A FIRESTONE STORE AND FORD DEALER AND BOTH AGREE THAT IT DOESN'T LOOK RIGHT. HAD DEALER PUT ON SPARE TIRE. WE NOTICED THIS AFTER HEARING ABOUT PROBLEMS WITH THESE TIRES ON THE NEWS. I BELIEVE WE NOTICED THIS EARLIER BUT DIDN'T REALIZE IT COULD BE A SERIOUS PROBLEM. THE NEAREST FIRESTONE COMPANY STORE IS OVER 60 MILES AWAY. SURE DON'T FEEL COMFORTABLE DRIVING THAT FAR TO GET THEM REPLACED. ALSO, THE DEALER TOLD US IT WAS A PROBLEM WITH THE MANUFACTURER AND GAVE US AN 800 NUMBER TO CALL FIRESTONE (WHERE YOU GOT A RECORDED MESSAGE) AND EVEN THOUGH THE DEALER NEW THERE WAS A SAFETY ISSUE WITH THIS TIRE, THEY CHARGED US $15 TO PUT THE SPARE ON. SHEESH. THANKS FOR KEEPING US ALL INFORMED OF SAFETY ISSUES.( DOT NUMBER: TIRE SIZE: P235/75 15 )

Tires
Filed Aug 9, 2000AZ

NO SUMMARY( DOT NUMBER: TIRE SIZE: P235 )

Tires
Filed Aug 9, 2000FL

TIRE CENTER SAID COULD NOT FIX AS THEY SAID THE TIRE DID NOT HAVE A HOLE BUT WENT "BAD". TIRE LOOKED NORMAL ON OUTSIDE SO I ORIGINALLY THOUGH I HAD A FLAT. HAD TIRE REPLACED WITH SAME BRAND, SIZE, AND MODEL. ABOUT SAME TIME TOWED A SMALL JET SKI TRAILER AROUND TOWN FOR A COUPLE OF DAYS. FIRST TIME THE TRUCK TOWED ANYTHING. TOOK TIRE TO DEALER FIRST BUT DEALER SAID THEY DON'T FIX FLATS AND DID NOT LOOK AT THE TIRE. DID NOT LOSE CONTROL OF TRUCK WHEN TIRE WENT FLAT. THANKS.( DOT NUMBER: TIRE SIZE: P235-75R15 )

Tires › Sidewall
Filed Aug 9, 2000TX

DAY AFTER BOUGHT HAD LEFT REAR TIRE REPLACED--WOULD NOT STAY INFLATED;RIGHT FRONT TIRE CAME APART AT 17,000 MILES--REPLACED AT COST OF $97.11; FRONT TIRE WENT FLAT;AT 20,000 MILES NOTICED BACK REAR TIRE WITH "BUMPS" ON SIDEWALLS--TOLD NO PROBLEM( DOT NUMBER: TIRE SIZE: P235/75R15 )

Tires
Filed Aug 9, 2000LA

I WANT TO GET THESE TIRES REPLACED BEFORE SOMETHING HAPPENS TO SOMEONE IN MY FAMILY, CAN I MAKE THEM GIVE ME NEW TIRES?( DOT NUMBER: 105S M/S TIRE SIZE: P23575R15 )

Tires
Filed Aug 9, 2000FL

THIS MORNING A RECALL FOR FIRESTONE WIDERNESS AT TIRES WAS ANNOUNCED. I CONTACTED MY FIRESTONE DEALER AND THEY SAY ITS ONLY FOR TIRES WITH DOT STARTING WITH "VD". THEY SAID NOTHING ABOUT ONLY CERTAIN DOT NUMBERS ONTHE NEWS RELEASE BY FIRESTONE V.P. GARY CRIGGER. MY WIFE AND KIDS DRIVE THIS CAR EVERY DAY AND I FEEL MY TIRES ARE NOT SAFE, HOWEVER THE FIRESTONE DEALER WILL NOT REPLACE MY FIRESTONE WILDERNESS AT TIRES BECAUDE OF A WRONG DOT NUMBER. GOD FORBID ANYTHING HAPPENS TO MY FAMILY. I WANT THESE TIRES REPLACED. PLEASE HELP!!( DOT NUMBER: W2HL TIRE SIZE: P235/75R15 )

TiresCrash2 injured
Filed Aug 9, 2000MN

I WAS IN A CAR ACCIDENT ON JUNE 16, 2000, WITH A PASSANGER. WE SWERVED TO MISS A DEER ON A GRAVEL ROAD AND LOST CONTROL OF THE EXPLORER. I WAS UNAWARE OF ANY PROBLEMS WITH THE EXPLORER AT THE TIME, AND NOW SINCE THE TIRE RECALL, I BELEIVE THE TIRES MAY HAVE BLOWN WHEN I "FISHTAILED". THERE WAS A SIMILAR ACCIDENT TO MINE IN MINNEAPOLIS, 100 MIES SOUTH OF ME, OVER THE JULY 4TH WEEEKEND. I WOULD LIKE ANY INFORMATION I COULD. MY INSURANCE COMPANY HANDLED EVERYTHING WONDERFULY, BUT I WAS WONDERING IF I OR GEICO INS., COULD RECOVER ANY LOSSES OR DAMAGES FROM THE BRIDGESTONE, FORD, OR OTHER. I BROKE MY COLLARBONE IN THE ACCIDENT FROM MY SEATBELT, AND HAVE A VERY VISIBLE LUMP ON MY SHOULDER FROM IT. I ALSO HAVE PERMENANT SCARS ON MY HAND FROM GLASS THAT BROKE. NOT TO MENTION I ALMOST KILLED MY FRIEND AND MYSELF. MY AIRBAGS DID NOT GO OFF EITHER. ANY HELP, COMMENTS, OR ADVICE WOULD BE GREATLY APPRECIATED. KRAIG( DOT NUMBER: TIRE SIZE: P235/75R15 )

Tires
Filed Aug 9, 2000NY

SUPPLIED TOOLS VERY POOR FOR CHANGING TIRE, TIRE BLEW IN HEAVY TRAFFIC AT LOW SPEED AND WAS NOT REPAIRABLE( DOT NUMBER: TIRE SIZE: P235/75R15 )

Tires
Filed Aug 9, 2000KS

MY TIRES HAVE NOT FAILED, BUT I HAVE SERIOUS CONCERNS ABOUT THE SAFETY OF THESE TIRES. I UNDERSTAND THAT FORD HAS REPLACED FIRESTONE TIRES FOR FREE ON VEHICLES SOLD IN OTHER COUNTRIES. I DON'T UNDERSTAND HOW FORD CAN CONSIDER ITSELF LIABLE ELSEWHERE BUT NOT IN THE USA. I PERSONALLY DON'T CARE WHERE MY TIRES WERE MANUFACTURED OR WHO'S LIABLE. I DON'T TRUST THESE TIRES. MY WIFE DRIVES THIS VEHICLE. I CAN'T BELIEVE THAT FIRESTONE THINKS 40 DEATHS CAUSED BY TIRE FAILURE OUT OF 48 MILLION TIRES IS ACCEPTABLE. IT WOULDN'T BE IF IT WAS YOUR MOTHER OR DAUGHTER. I THINK ALL OF THESE TIRES SHOULD BE RECALLED, NOT JUST THE 14 MILLION MADE IN DECATUR, IL.( DOT NUMBER: TIRE SIZE: P25570R16 )

Tires
Filed Aug 9, 2000KS

MY TIRES HAVE NOT FAILED, BUT I HAVE SERIOUS CONCERNS ABOUT THE SAFETY OF THESE TIRES. I UNDERSTAND THAT FORD HAS REPLACED FIRESTONE TIRES FOR FREE ON VEHICLES SOLD IN OTHER COUNTRIES. I DON'T UNDERSTAND HOW FORD CAN CONSIDER ITSELF LIABLE ELSEWHERE BUT NOT IN THE USA. I PERSONALLY DON'T CARE WHERE MY TIRES WERE MANUFACTURED OR WHO'S LIABLE. I DON'T TRUST THESE TIRES. MY WIFE DRIVES THIS VEHICLE. I CAN'T BELIEVE THAT FIRESTONE THINKS 40 DEATHS CAUSED BY TIRE FAILURE OUT OF 48 MILLION TIRES IS ACCEPTABLE. IT WOULDN'T BE IF IT WAS YOUR MOTHER OR DAUGHTER. I THINK ALL OF THESE TIRES SHOULD BE RECALLED, NOT JUST THE 14 MILLION MADE IN DECATUR, IL.( DOT NUMBER: TIRE SIZE: P25570R16 )

Tires › Tread/Belt
Filed Aug 9, 2000IL

AFTER TRAVELLING APPROXIMATELY 120 MILES ON INTERSTATE 55 THE TIRE CASING CAME OFF. FORTUNATELY, I HAD SLOWED DOWN TO ABOUT 55 MPH BECAUSE I WAS IN A METROPOLITAN AREA AND THINKING OF GETTING GAS AND GOING THROUGH A TURN. I FELT A SHIMMIE, SLOWED DOWN MORE BEFORE THE RUBBER CAME OFF AND CONTROL BECAME DIFFICULT. I WAS ABLE TO PULL OVER WITHOUT INCIDENT.( DOT NUMBER: )

Tires
Filed Aug 9, 2000TX

MONDAY, JULY 31, 2000, I WAS DRIVING HOME FROM THE GROCERY STORE AND MY DRIVER SIDE REAR TIRE BLEW OUT, THE FRONT PASSENGER SIDE TIRE I WAS HAVING AIR CAPACITY PROBLEMS WITH FOR 2 WEEKS. FORD ROAD SIDE ASSISTANCE CAME AND CHANGED MY TIRE AND PUT MY ORIGINAL SPARE ON THE DRIVER'S SIDE. I WENT TO FIRESTONE AND THEY REPLACED THE TIRE WITH A NEW FIRESTONE WILDERNESS AT ON THE DRIVER'S SIDE REAR AND PATCHED THE FRONT PASSENGER TIRE. WITH THE PENDING FIRESTONE WILDERNESS AT TIRE RECALL ON FORD EXPLORERS, I FEEL FORTUNATE THAT I WAS NOT TRAVELLING AT AN EXCESSIVE SPEED ON CENTRAL EXPRESSWAY. I WOULD LIKE THE POTENTIAL DANGER NOTED, I HAD CALLED MY CAR DEALERSHIP WESTWAY FORD AND THEY HAD DIRECTED ME TO FIRESTONE WHO CARRIES THE WARRANTY ON THE TIRES. THEY WERE VERY HELPFUL, YET FIRESTONE REPLACED THE ORIGINAL TIRE WITH THE SAME POTENTIALLY DANGEROUS TIRE. YOUR RESPONSE WOULD BE GREATLY APPRECIATED. THANK YOU, LARA BULLOCK( DOT NUMBER: TIRE SIZE: AT )

Tires
Filed Aug 9, 2000KY

I HAVE CONTACTED FORD, THE DEALER AND CAN'T GET FIRESTONE TO RESPOND ....I OWN 3 EXPLORERS WITH THE QUESTIONABLE TIRES THAT MY CHILDREN DRIVE ,,,,,,,NO ONE WILL TELL ME IF THEY WILL REPLACE MY TIRES ,,,,,,,DO I NEED TO CONSULT A LAWYER?( DOT NUMBER: TIRE SIZE: 17 )

Tires › Tread/Belt
Filed Aug 8, 2000VA

CONSUMER COMPLAINED OF VEHICLE VIBRATION, THE FIRST TIME VEHICLE WAS TAKEN TO FIRESTONE, DEALER STATED NOTHING WAS WRONG WITH TIRES, CONSUMER TOOK VEHICLE BACK AND DEALER FOUND RIGHT REAR TIRE DEFECTIVE ON THE INSIDE OF TIRE WITH TREAD SEPARATION, TIRES ARE FIRESTONE WILDERNESS P255 16 INCHES. *SLC

Tires › Tread/BeltCrash
Filed Aug 8, 2000CA

PEO00020; CONSUMER WAS TRAVELING ABOUT 65MPH ON HIGHWAY AND HEARD A RUMBLE THEN ROAR THEN BANG NOISE. VEHICLE HAD WENT OUT OF CONTROL. HOWEVER, CONSUMER MANAGED TO STEER OVER ONTO THE SHOULDER. LEFT REAR TIRE HAD HOLE IN INSIDE OF TIRE THEY WONT REPLACE MY TIRES BECAUSE THEY WERE MADE AT A DIFFERENT PLANT. THEY WERE FIRESTONE WILDERNESS P23575/R15. *AK

Tires › Tread/Belt
Filed Aug 8, 2000CA

WHILE DRIVING ON A HOT DAY HEARD A NOISE COMING FROM RIGHT REAR TIRE, LIKE A POP WHEN ANOTHER PERSON SAW PIECES OF TIRE FLYING OUT, THEN CONSUMER LOST CONTROL. *AK CONSUMER STATES THAT THE FIRESTONE TIRE DISINTEGRATED, NO OTHER SPECIFIC TIRE INFORMATION GIVEN. *SLC

Tires › Tread/Belt
Filed Aug 8, 2000GA

PE 00020: WHILE DRIVING 65MPH VEHICLE BECAME WOBBLY. PULLED TO SIDE OF ROAD & NOTICED TIRE WAS FLAT. CONTACTED HUSBAND, WHO NOTICED THAT TREAD HAD SEPARATED FROM TIRE IN THE CENTER AFTER IT HAD BLOWNOUT. TREAD WAS STILL INTACT. HAD TIRE EXCHANGED. DO NOT HAVE THE TIRE. FIRESTONE WILDERNESS, SIZE P255/70R16 WITH 20,000 MILES. *AK THE RIGHT REAR TIRE BLEW OUT. THE CUSTOMER HAD IT REPLACED BUT THE NEW TIRE WAS ALSO IRREGULAR IN SHAPE AND DEVELOPED CRACKS FROM INSIDE. *YH

Tires › Tread/Belt
Filed Aug 8, 2000MD

CONSUMER NOTICED SIGNS OF TREAD SEPARATION ON THE LEFT REAR FIRESTONE WILDERNESS AT TIRE P255/70R16 DOT VNCU, FIRESTONE NOTICED A CUT ON THE SIDEWALL. *SLC

Suspension › Front
Filed Aug 8, 2000CA

CAR PULLED LEFT AND RIGHT ON HIGHWAY. *AK( DOT NUMBER: TIRE SIZE: P235/70R15 )

Visibility › Windshield Wiper/Washer › Switch/Wiring
Filed Aug 8, 2000CA

AFTER USING WINDOW WASHER, WIPERS COME ON WHEN USING SIGNALS. HAPPENS ALL THE TIME. *AK

Suspension › Front
Filed Aug 8, 2000CA

WHEN ACCELERATING A RUBBING NOISE WAS HEARD ON ACCELERA AS THE CAR LIFTED ON TAKE OFF. DEALER REPLACED A LOWER BUSHING, BUT NOISE IS BACK AGAIN.*AK

Tires
Filed Aug 8, 2000TX

TIRES WILL NOT STAY BALANCED EXPLORER SHAKES IF YOU EXCEED 55 MILES PER HOUR. NO SAFETY DEFECT LISTED IN SUMMARY. *AK( DOT NUMBER: )

Tires › Tread/Belt
Filed Aug 8, 2000CA

WANT THIS TIRE TO BECOME A RECALL, THERE HAS BEEN 46 DEATHS PATHFINDER LOST THE TREAD ON HER TIRES SHE IN SO FAR. THERE WAS A YOUNG LADY YESTERDAY IN TEXAS THAT HER PATHFINDER LOST THE TIRE TREAD SHE IS IN THE HOSPITAL. I DO NOT WANT TO END UP LIKE HER OR THE 46 PEOPLE WHO LOST THEIR LIFE BECAUSE SOMEONES STUPITY. PLEASE MAKE THIS HAPPEN . A NATIONAL RECALL ON THESE TIRES. *AK( DOT NUMBER: TIRE SIZE: P235/75R15 )

Suspension › Front
Filed Aug 8, 2000VA

ON JULY 26, 2000 I TOOK MY EXPLORER TO SHEEHY FORD SPRINGFIELD IN REFERENCE TO A VIBRATING/HUMMING NOISE COMING FROM MY LEFT FRONT TIRE. THEY CHECKED AND STATED THAT EVERYTHING APPEARED NORMAL. HOWEVER, THE VIBRATING/HUMMING NOISE STILL EXISTS. *AK( DOT NUMBER: )

Tires › Tread/Belt
Filed Aug 8, 2000OR

TIRE SEPARATED AT 70MPH. NO PREVIOUS DAMAGE TO TIRE. HAVE CONTACTED CAR DEALERSHIP, 1-800 FORD NUMBER AND LOCAL FIRESTONE DEALERSHIP. THEY REPLACED TIRE FOR MINIMAL CHARGE BY NOW WE'RE VERY CONCERNED AND WOULD LIKE OUR TIRES REPLACED WITH DIFFERENT BRAND. NOT GETTING MUCH HELP AT THIS END. HAVE BEEN READING ABOUT MANY PEOPLE WITH SIMILAR PROBLEM AND WANTED OUR INCIDENT COUNTED. THANKS---JULIE ANDERSON. *AK( DOT NUMBER: )

Tires › Sidewall
Filed Aug 8, 2000CT

SIDEWALL OF TIRE SPLIT FROM WHEEL BEAD TO TREAD, BUT REMAINED INFLATED - A DANGEROUS SITUATION! *AK( DOT NUMBER: TIRE SIZE: 235/75R15 )

Tires › Tread/Belt
Filed Aug 8, 2000CA

I HAVE TWO SHREDDED FIRESTONE WILDERNESS XFT TIRES, WITH TREAD SEPARATING OBVIOUSLY FROM THE REST OF THE TIRE. I HAVE A FORD EXPLORER XLT. FORD DEALERSHIP REFUSES TO HELP ME!*AK( DOT NUMBER: )

Tires › Tread/Belt
Filed Aug 8, 2000OH

WE ARE CONCERNED ABOUT OUR EXPLORER WITH THE FIRESTOME TIRES (WILDERNESS) PULLING OUR 25 FT CAMPER. WE HEARD THE RECALL WAS GOING TO START IN THE SOUTHERN STATES. WE BELIEVE WE ARE MORE AT RISK FOR TIRE FAILURE DUE TO EXTRA STRAIN OF PULLING RV. WE ARE AFRAID TO USE RV UNTIL TIRES ON EXPLORER ARE REPLACED.*AK

Tires › Tread/Belt
Filed Aug 8, 2000FL

TREAD SEPARATION ON TWO REAR TIRES; IRREGULAR TREAD WEAR ON STEER AXLE TIRES; STEERING VERY IRRATIC; VEHICLE PULLS TO RIGHT; CONVERSATION WITH TIRE DEALER, DEALER STATED IF TIRES DEEMED DAMAGED WOULD BE PRORATED WITH REPLACEMENT FIRESTONE OR BRIDGESTONE TIRES. STATEMENT FROM CORPORATION SAID ALL TIRES WOULD BE REPLACED IF CUSTOMER DISSATISFIED, THIS IS CONTRADICTORY TO THE STATEMENT FROM THE DEALER. WITH CURRENT KNOWLEDGE MADE IT NECESSARY TO PURCHASE NEW TIRES (ANOTHER MANUFACTURER) DUE TO CONTRADICTORY INFO FROM FIRESTONE AND DEALER. WE DID NOT FEEL COMFORTABLE WITH THEIR REPLACEMENT PRODUCTS. AFTER INSPECTION OF TIRES BY SERVICE DEPARTMENT OF LOCAL DEALER, WE WERE ADVISED TO REPLACE TIRES IMMEDIATELY TO AVOID ACCIDENT. *AK( DOT NUMBER: UNKNOWN TIRE SIZE: L235R75/15 )

Tires2 injured
Filed Aug 8, 2000NC

TIRE BLOW OUT. TIRE COMPLETELY FELL APART FROM THE SIDE WALLS -*AK( DOT NUMBER: TIRE SIZE: 23575R15 )

Tires › Tread/Belt
Filed Aug 8, 2000TN

I HAVE BEEN AN OWNER OF THE FORD EXPLORER SPORT FOR APPROXIMATELY 13 MONTHS WITH THE ORIGINAL FIRESTONE WILDERNESS AT TIRES. ON 19 JUN 00, I WAS DRIVING HOME FROM WORK WHICH IS APPROXIMATELY 55 MILES AND DRIVING 55 MPH WHEN I HEARD A POP AND REALIZED THAT MY RIGHT REAR TIRE HAD BLOWN OUT. FORTUNATELY I WAS ABLE TO MANAGE THE VEHICLE OUT OF TRAFFIC AND ON THE SHOULDER OF THE ROAD. WHEN I PULLED OVER, IT WAS APPARENT THAT I DID IN FACT HAVE A BLOW OUT AND NOT JUST MERELY HAD RUN OVER SOMETHING. THE PORTION OF THE TIRE THAT WAS DAMAGED WAS THE SIDEWALLS HAS SEVERAL TEARS FROM THE RIM TO THE TREAD. I MANAGED TO GET THE TIRE CHANGED SAFELY AND IMMEDIATELY WENT TO THE SEARS AUTOMOTIVE DEPARTMENT IN MY HOME TOWN AND PURCHASED ANOTHER FIRESTONE WILDERNESS AT TIRE AT $114.12 TO ENSURE THAT I HAD A SPARE IN CASE OF ANOTHER PROBLEM WITH THESE TIRES. I WOULD LIKE TO HAVE THESE TIRES REPLACED AS THE MANY THOUSANDS OF OTHER CONSUMERS, HOWEVER FIRESTONE WILL NOT BE THE TIRE OF CHOICE. SINCERELY, MS. JAMIE M. MARTIN. *AK( DOT NUMBER: TIRE SIZE: P235/70R15 )

Tires › Tread/Belt
Filed Aug 8, 2000CO

WE WERE DRIVING 75 MPH WHEN THE LEFT REAR TIRE BLEW COMPLETELY OFF THE RIM, ALSO CAUSING DAMAGE TO THE FENDER. WE HAD LESS THAN 9000 MILES ON THE VEHICLE. AT THE TIME, FIRESTONE SAID THERE WAS NOTHING THEY COULD DO. WE READ THE ARTICLE ABOUT THE PROBLEMS WITH THIS TIRE, & FEEL COMPELLED TO REPORT THIS OCCURANCE TO YOU. WE ALSO WOULD LIKE TO KNOW IF WE ARE ENTITLED TO REPLACEMENT TIRES FROM FIRESTONE? THANK YOU. *AK( DOT NUMBER: TIRE SIZE: R15 )

Tires › Tread/Belt
Filed Aug 8, 2000CA

RECEIVED FLAT TIRE LAST WEEK ON MY LEASED FORD EXP., FORD SENT ME TO THE FIRSTONE STORE IN LAKE FOREST, (MY TIRE WAS BLOWN FROM THE INSIDE OUT AND SEPERATED, THE STORE SAID THERE WAS NOTHING WRONG WITH THE TIRES AND SOLD ME ANOTHER ONE, AND NEVER CHECKED THE TIRES ON MY TRUCK TO SEE IF THEY WERE GOOD, THEN THE ANNOUNCEMENT CAME OUT. I KEPT THE OLD TIRE,PLEASE ADVISE IF I CAN GET NEW ONES, I TRAVEL ALOT AT NIGHT THROUGH THE DESERT WITH MY SMALL CHILD, IT SCARES ME. *AK( DOT NUMBER: TIRE SIZE: P235/75R1S )

Tires › Tread/Belt
Filed Aug 7, 2000TX

PE00020 , TIRE TREAD SEPARATION: WHILE DRIVING ABOUT 60 MPH, TIRE ON THE REAR PASSENGER'S SIDE CAME APART. DRIVER WAS ABLE TO CONTROL VEHICLE. THREE OTHER PASSENGER'S WERE IN THE VEHICLE. NO ONE WAS HURT. TIRE WAS A FIRESTONE, WILDERNESS, ORIGINAL EQUIPMENT. THE TIRE WAS REPLACED BY A FIRESTONE DEALERSHIP. *AK

Tires › Tread/BeltCrash1 injured
Filed Aug 7, 2000FL

PE02000; TIRE TREAD SEPARATION: WHILE DRIVING AT 45 MPH ON WET PAVEMENT, EXPLORER SKIDDED ON THE ROAD AND FLIPPED OVER THREE TIMES. THERE WERE NO OTHER PASSENGER'S IN THE EXPLORER. DRIVER REMAINED IN THE HOSPITAL FOR 3 1/2 DAYS. THREE OF THE TIRES CAME OFF THE RIMS AND WERE COMPLETELY DESTROYED. THE TIRE WERE FIRESTONE, WILDERNESS, ORGINAL EQUIPMENT. VEHICLE WAS TOTALLED BY THE INSURANCE COMPANY. THE EXPLORER IS LEASED TO RC ALUMINUM INDUSTRIES.*AK

Tires › Tread/Belt
Filed Aug 7, 2000IN

FIRESTONE WILDERNESS AT TIRES P235/75R15 CAUSED VEHICLE TO VIBRATE, CONSUMER COULD FEEL THE VIBRATION IN THE STEERING WHEEL, TIRES ONLY HAVE 15000 MILES ON THEM, CONSUMER NOTICED WAVES IN FRONTAL TIRES. *SLC

Steering
Filed Aug 7, 2000MA

PE00020, ORGINIAL EQUIPMENT WITH 1999 FORD EXPLORER, TIRE SIZE P23575R15. WHILE DRIVING THE FRONT END SHAKES VERY HARD, AND ON ALL TIRES THERE ARE LUMPS FORMING AND MAKING A WHISTLING NOISE. *AK THERE WAS A CONSTANT NOISE IN THE FRONT OF THE VEHICLE, DEALER HAS REPLACED THE FOLLOWING TO REMEDY THE PROBLEM: DRIVESAHFT, LOWER CONTROL ARMS, LEFT UPPER BALL JOINT, LOWER STEERING SHAFT ON TWO OCCASIONS, FRONT SHAFT, LOWER BALL JOINTS, OUTER TIE ROD ENDS, POWER STEERING PUMP AND RACK, LEFT UPPER BALL JOINT AND FINALLY THE ARM BUSHING THAT WAS HITTING THE FRAME. BRAKES WERE PULSATING, DEALER MACHINED THE FRONT ROTORS. THERE WAS A DELAY IN STARTING THE VEHICLE, DEALER STATED THIS WAS NORMAL. RADIO HAD NO DISPLAY LIGHTS, DEALER INSTALLED A NEW RADIO. THE REAR BRAKE LIGHT BURNT OUT, DEALER REPLACED THE BULB. THE PARKING BRAKE SOMETIMES WOULD NOT RELEASE, DEALER COULD NOT DUPLICATE THE PROBLEM. THE CHECK ENGINE LIGHT ILLUMINATED. THE REAR WIPER WAS NOT CLEANING, DEALER REPLACED THE WIPER ARM AND BLADE. *SLC

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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