Page 19 of 27 · complaints 901–950 of 1,348

1999 Ford Explorer complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1999 record →

Tires › Tread/Belt
Filed Aug 24, 2000FL

THE FIRESTONE WILDERNESS TIRE SEPARATED ON A TRIP MY WIFE AND CHILDREN WERE TAKING TO NEW ORLEANS. THE FIRESTONE DEALER IN NEW ORLEANS STATED THAT NO ADJUSTMENT WOULD BE MADE ON THE TIRE AND AT THAT TIME MY WIFE PURCHASED A NEW TIRE TO REPLACE THE SEPARATED TIRE. SUBSEQUENTLY THERE WAS A RECALL ON FIRESTONE TIRES. WE TOOK THE VEHICLE TO A FIRESTONE DEALER WHO STATED THAT THE WILDERNESS TIRE ON OUR AUTO WERE NOT THE RECALLED TIRES WITH THE EXCEPTION OF THE ONE REPLACEMENT TIRE PURCHASED IN NEW ORLEANS. MEANING OF COURSE THAT A FIRESTONE WILDERNESS TIRE THAT SEPARATED IS NOT A PART OF THE CURRENT RECALL. I AM CONCERNED ABOUT USING THE AUTO DUE TO MY UNCERTAINTY ABOUT THE QUALITY OF TIRES AND WONDER IF THE PROBLEM IS A DESIGN OR MANUFACTURING PROBLEM ,THAT EFFECTS ALL WILDERNESS TIRES AND NOT ONLY THE TIRES MANUFACTURED AT THE IL PLANT. THANKS FOR YOUR HELP. IF YOU NEED ADDITIONAL INFORMATION PLEASE CONTACT ME.( DOT NUMBER: )

Tires
Filed Aug 24, 2000SC

DUE TO THE LARGE RECALL WE HAD OUR TIRE INSPECTED BY A FIRESTONE DEALERSHIP IN TAYLORS, SC . THE TIRES HAVE SERIOUS CRACKS IN THE SIDE WALLS, THIS WAS CONFIRMED BY THE DEALERSHIP HOWEVER THEY STATE THESE TIRES WERE NOT IN THE RECALL AND IF WE WANTED THEM REPLACED WE WOULD HAVE TO PAY A PRORATED AMT. THE VEHICLE HAS LESS THAN 20,000 MILES THERE SHOULD NOT BE ANY PROBLEMS WITH THE TIRES AT THIS MILEAGE, THE RECALL NEEDS TO BE EXPANDED. WE WELCOME ANYONE FROM THE NHTSA TO INSPECT THE TIRES. THE DEALERSHIP WAS VERY HELPFUL BUT SAID THERE HANDS WERE TIED IN THIS MATTER. THE TIRE ARE THE W2 SERIES. WE ARE RELYING ON YOU TO HELP IN THIS MATTER BECAUSE WE DO NOT FEEL IT IS OUR RESPONSIBILITY TO PAY FOR ANY PART OF THIS DEFECT.( DOT NUMBER: W2HL TIRE SIZE: P235/75R15 )

Tires
Filed Aug 24, 2000IN

TIRE BLEW OUT ON INTERSTATE, ENTIRE SIDE. WAS DRIVING AT NORMAL SPEED IN NORMAL CONDITIONS. CAUSED OPERATOR TO TEMPORARILY LOSE CONTROL. TIRE PRESSURE IN ALL TIRES WERE NORMAL AND IN EXCELLENT CONDITION( DOT NUMBER: TIRE SIZE: 15 )

Air BagsCrash1 injured
Filed Aug 24, 2000TX

DURING VEHICLE COLLISION, NO DEPLOYMENT OF THE AIR BAGS OCCURRED AND THE SEAT BACK COLLAPSED, RESULTING IN INJURY TO THE DRIVER. *MJS

Tires › Tread/Belt
Filed Aug 23, 2000MI

CONSUMER HAD ALL 4 FIRESTONE WILDERNESS AT TIRES(P23575R15) CHECKED. TECHNICIAN NOTICED TREAD SEPARATION. DEALER WOULD NOT REPLACE SINCE TIRE WAS NOT PART OF RECALL. *AK DOT #W2HL. *SLC

Tires
Filed Aug 23, 2000CA

VEHICLE RIDES UNSTABLE AT SPEEDS OF 55MPH OR GREATER, PARTICULARLY ON THE FREEWAY. VEHICLE AGGRESIVELY TRACKS AND SWAYS. VEHICLE ALSO OVEREACTS WHEN SUDDEN MOVE TO THE RIGHT OR LEFT IS NECESSITTATED TO AVOID OBSTRUCTION IN THE ROAD OR A COLLISION WITH ANOTHER VEHICLE. ALIGNMENT HAS BEEN INSPECTED 3 TIMES AND RULED OUT AS THE CAUSE OF THE PROBLEM. NEW EDDIE BAUER MODEL (WITH WILDERNESS AT 16" TIRES,) AND XLT MODEL (WITH WILDERNESS AT 15" TIRES) EXPLORERS WERE ALSO TEST DRIVEN WITH THE DEALER (HOMER HELLER FORD) AND FOUND TO HAVE THE SAME PROBLEM AS THE SUBJECT LIMITED MODEL. ALL HAVE WILDERNESS AT TIRES STOCK FROM THE FACTORY. RECOMMEND FIRESTONE RECALL ALL WILDERNESS AT TIRES MADE AT ALL FACTORIES AND 16" TIRES AS WELL AS 15".( DOT NUMBER: VNCU-1PX TIRE SIZE: (255/70R16 )

Tires
Filed Aug 23, 2000GA

THE FIRESTONE WILDERNESS AT TIRES EXPERIENCED CRACKS, OWNER WAS REFUSED RECALL REPLACEMENT AND REPLACED WITH OTHER TIRES. *MJS

Visibility › Power Window Devices and Controls
Filed Aug 22, 2000IA

VEHICILE STARTED ON WITH IGNITION SWITCH. HIS GRANDSON WAS INSIDE OF VEHICLE, AND REAR BACK WINDOW CAME UP, AND GRANDSON STUCK HIS HEAD OUTSIDE OF THE WINDOW AND THE WINDOW CAME UP. OWNER CAME OUT JUST IN TIME TO RELEASE THE WINDOW.*AK THE DEALER REPLACED THE ELECTRIC START SYSTEM. THE MAIN PROBLEM WAS THE AUTOMATIC START SYSTEM WHICH STARTS SPONTANEOUSLY WITHOUT USING THE KEY PAD. THE VEHICLE STARTED SEVERAL TIMES WITHOUT NOTICE. *YH

Tires
Filed Aug 22, 2000CT

WHEN THIS TIRE WENT FLAT RECENTLY THE MECHANIC SAID "I'VE NEVER SEEN A TIRE FAILURE LIKE THIS. IT'S LIKE IT CUT ITSELF OPEN FROM THE INSIDE". IS IT POSSIBLE THERE ARE OTHER TIRES IN THE CURRENT RECALL WHICH MAY BE UNSAFE ?( DOT NUMBER: VNHL TIRE SIZE: 15 INCH )

Tires › Tread/Belt
Filed Aug 22, 2000FL

TREAD SEPERATION FOUND PRIOR TO BLOW OUT( DOT NUMBER: VDHL1PY488 TIRE SIZE: 235R15 )

Tires › Tread/Belt
Filed Aug 22, 2000MO

HAVE HAD TWO TIRE DEALERS EXAMINE----ALL TIRES ARE SHOWING SIGNS OF TREAD SEPARATION. SCARED TO DRIVE IT SO HAVE PARKED IT AND BORROWED PARENTS CAR SINCE I DRIVE THREE TO FOUR HOURS A DAY SEEING PATIENTS IN ARKANSAS----HAVE HAD SEVERAL DAYS OF TEMPERATURE OVER 100 DEGREES.( DOT NUMBER: W2CU TIRE SIZE: P255/7OR16 )

Tires
Filed Aug 22, 2000KY

WHEN REPLACING THESE ORIGINAL TIRES DUE TO MUCH ROUGHER THAN NORMAL RIDE SEARS TECHNICIAN DIAGNOSED THE PROBLEM DUE TO TIRE UNRAVELING FROM THE INSIDE. NOTE: ON THE OUTSIDE THESE TIRES APPEARED TO THE NAKED EYE TO LOOK PERFECTLY NORMAL AND INTACT FROM THE OUTSIDE.( DOT NUMBER: TIRE SIZE: P25570R16 )

Tires
Filed Aug 21, 2000CA

THE TIRE FAILED WHEN DRIVING ON THE FREEWAY. NO PREVIOUS DAMAGE ON THE TIRE.( DOT NUMBER: TIRE SIZE: P235/75R15 )

Tires › Sidewall
Filed Aug 21, 2000NH

WHILE DRIVING THE LEFT REAR TIRE SIDEWALL BLEWOUT. NLM

TiresCrash1 injured
Filed Aug 20, 2000TX

MY DAUGHTER WAS DRIVING THE EXPLORER BACK TO COLLEGE WHEN THE RIGHT REAR TIRE DISINTEGRATED CAUSING THE VEHICLE TO ROLL TWICE. SHE WAS CUT SEVERAL PLACES AND BRUISED HER LEFT SHOULDER. THE VEHICLE WAS TOTALED. THE INVESTIGATING OFFICER PUT THE CAUSE OF THE ACCIDENT TO BE THE FAILURE OF THE RIGHT REAR FIRESTONE TIRE.( DOT NUMBER: TIRE SIZE: P235/75R15 )

Tires › Sidewall
Filed Aug 19, 2000NY

ALL FOUR TIRES SHOWING SIGNS OF TREAD STARTING TO SEPARATE FROM SIDEWALL.( DOT NUMBER: VNCU 1 PX TIRE SIZE: P255/70R16 )

Air Bags
Filed Aug 18, 2000AZ

PE00020 ; AIRBAG MODULE LIGHT CAME ON THE DASHBOARD INTERMITTENTLY. THROTTLE WAS STUCK, AND VEHICLE SUDDENLY ACCELERATED/T HOOD LATCH BOLTS WERE DEFECTIVE, AND AND THE FIRESTONE #ATX P23575 R15 DOT VDUL TIRE TREAD SEPARATED. HAS CONTACTED FIRESTONE, AND THEY PUT ON A WAITING LIST. *AK

Tires › Tread/Belt
Filed Aug 18, 2000DE

CONSUMER HAS A 99 FORD EXPLORER. TIRE BLEW OUT WHILE GOING 55MPH. TREAD SEPARATED FROM THE RIM. DEALER SAID THAT THE CAUSE MUST HAVE BEEN A NAIL. TIRE SIZE & DOT NUMBER THE CONSUMER WILL COMPLETE WHEN RECEIVED. *AK FIRESTONE WILDERNESS AT P235/75/R15 *MW

Engine and Engine Cooling › Engine › Gasoline
Filed Aug 18, 2000MS

ENGINE DEVELOPED NOISE IN LOWER END. FORD SERVICE BULLETIN 13645 DESCRIBES PROBLEM, "DIESEL OR MARBLES IN A TIN CAN RATTLE" 4.0 OHV; PROBLEM GETS LOUDER WITH TIME; CONCERNED ABOUT FAILURE.

Tires
Filed Aug 18, 2000GA

DRIVING AT NIGHT. SLOWED DOWN TO EXIT INTERSTATE, APPROX. 55 MPH, WHEN RIGHT REAR TIRE BLEW OUT. WAS ABLE TO GET CONTROL OF VEHICLE TO PREVENT ACCIDENT. WHEN WE LOOKED AT TIRE, TIRE TREAD WAS SEPERATED FROM THE SIDE WALL, AS DESCRIBED IN MEDIA ACCOUNTS. TOOK TIRE TO DEALER TO HAVE IT REPLACED. WAS REPLACED WITH SAME BRAND OF TIRE. SINCE NEWS OF PROBLEMS WITH TIRES BECAME PUBLIC, WE HAVE REPLACED ALL THE TIRES ON THE VEHICLE WITH A DIFFERENT BRAND OF TIRE.L( DOT NUMBER: TIRE SIZE: P235/75R15 )

Tires
Filed Aug 18, 2000FL

RIGHT REAR TIRE DISINTEGRATED WHILE DRIVING APPROXIMATELY 5:30 PM 08/18/2000 ON SOUTH FLORIDA'S ALLIGATOR ALLEY, NO INJURIES OR CAR DAMAGE. CHANGED TIRE WITH SPARE AND GOING TO DEALER TO REPLACE ALL TIRES NOW. WEATHER CONDITIIONS WERE OVERCAST, SPEED WAS APPROXIMATELY 70 MPH. TIRES FILLED TO 30 PSI RECOMMENDATION BY FIRESTONE/FORD( DOT NUMBER: )

Tires
Filed Aug 17, 2000NC

CONSUMER RECEIVED RECALL 00V072000. CONTACTED DEALER WHO REFUSED TO CORRECT PROBLEM .*AK DOT# VDHL. CONSUMER IS HAVING DIFFICULTY OBTAINING RECALL REPAIR FOR THE FIRESTONE TIRES. *SLC

Structure › Body › Door1 injured
Filed Aug 17, 2000NY

DEFECTIVE STRIKER PLATE WHICH WAS USED TO HOLD THE DOOR IN EVENT OF A CRASH, SPUN AROUND, CAUSING DOOR NOT TO CLOSE PROPERLY. IN EVENT OF A CRASH DOOR MAY FLY OPEN. MANUFACTURER SAID THAT STRIKER PLATE WAS SUPPOSE TO STAY IN PLACE WHEN THE DOOR WAS SHUT. *AK

Tires
Filed Aug 17, 2000TX

WE EXPERIENCED A BLOWOUT ON THE HIGHWAY AT NORMAL SPEEDS IN OUR EXPLORER. BOTH FIRESTONE AND FORD HAVE REFUSED TO DISCUSS WITH US ONLY SAYING THAT THE 16 INCH TIRES ARE SAFE. FORD REFERRED ME TO FIRESTONE; FIRESTONE REFERRED ME TO FORD. THIS BLOWOUT CLEARLY SHOWS THAT THE TIRE WAS OF SUBSTANDARD QUALITY. WE DO ROUTINE MAINTENANCE ON OUR VEHICLES AND KEEP THEM SERVICED AT ALL TIMES, INCLUDING THE TIRES. THIS WAS NOT DUE TO LOW TIRE PRESSURE OR NEGLECT ON OUR PART.( DOT NUMBER: W2CU1PX TIRE SIZE: P255/70R16 )

TiresCrash1 injured
Filed Aug 16, 2000OK

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK( DOT NUMBER: TIRE SIZE: P255/7OR16 )

Tires
Filed Aug 16, 2000CO

TIRES SHOW FULL LENGTH CRACKS/SEPARATION AT TREAD BOTTOM BOTH REAR TIRES, TIRES INSPECTED PRIOR TO REPLACEMENT BY QUALIFIED TECHNICIAN, TIRE CENTER INC, COLORADO SPRINGS, CO. *AK( DOT NUMBER: TIRE SIZE: P25570R16 )

Electrical System › Ignition › Switch
Filed Aug 16, 2000CO

IGNITION SWITCH WILL NOT START ENGINE WHEN INSIDE AMBIENT AIR TEMP IS HOT FROM SITTING IN THE SUN, DEALER REFUSED TO INSPECT OR FIX, VEH STILL UNDER FULL WARRANTY. *AK

Tires › Tread/BeltCrash1 injured
Filed Aug 16, 2000NY

TIRES POSSIBLY FELL APART/TREAD PEELED - RESULTING IN A CRASH - VEHICLE WAS TOTALED( DOT NUMBER: )

TiresCrash
Filed Aug 16, 2000FL

WHILE DRIVING WEST ON ATLANTIC BLVD IN FRONT OF THE POST OFFICE THE LEFT FRONT TIRE BLEW OUT CAUSING THE VEHICLE TO SPIN 2 TIMES (360'S) AND STRIKE THE MEDIAN BREAKING THE WHEEL AND FLATTENING THE LEFT REAR TIRE ALSO. THE VEHICLE CAME TO REST BETWEEN TWO MEDIAN ISLANDS. THE APPROX. ADDRESS IS : 8801 ATLANTIC BLVD CORAL SPRINGS, FL( DOT NUMBER: VDHL TIRE SIZE: P235-75R15 )

Tires
Filed Aug 16, 2000NV

THIS REPORT IS FOR A PREVIOUSLY OWNED EXPLORER, NOT THE ONE IDENTIFIED BY VIN AND PURCHASE DATE HERE. THIS CAR WAS PURCHASED IN 1995 AND HAD 2 TIRES DELAMINATE ON TWO SEPERATE OCCASIONS. ON BOTH OCCASIONS I WAS TRAVELLING ON I-15 AT ABOUT 70 TO 75 MPH, BOTH WERE ON HOT DAYS. ONE WAS A RIGHT REAR TIRE, THE OTHER WAS A LEFT FRONT TIRE. I HAVE HAD PREVIOUS TROUBLES WITH FIRESTONE TIRES SHREADING ON A 1989 BRONCO II. THE BRONCO II INCIDENT WAS TAKEN TO THE FIRESTONE DEALER. THE EXPLOYER INCIDENT WAS REPORTED TO THE FORD DEALER. I HAVE REPEATEDLY REQUESTED OF THE FORD DEALER THAT I GET TIRES OTHER THAN FIRESTONE, NOT ONLY BECAUSE OF THE PROBLEMS I HAVE HAD, BUT BECAUSE THEY HAVE REFUSED TO STAND BEHIND THERE WARRANTIES. I HAVE BEEN TOLD THAT WOULD COST ME SEVERAL HUNDRED DOLLARS MORE. WHEN I REPORTED THE DELAMINATIONS TO THE FORD DEALER, I WAS TOLD THAT THESE TIRES WERE DESIGNED FOR MAXIMUM MILEAGE WITH MINIMUM WEAR. THIS, I WAS TOLD, REQUIRED USE OF HARDER RUBBER, WHICH WAS MORE DIFFICULT TO BOND TO THE REST OF THE TIRE. THEY SAID THAT THE REASON THE TIRE DELAMINATED IS THAT IS WAS A SUPERIOR WEARING TIRE AND THAT I SHOULD BE PLEASED THAT I GOT 50000 MILES OUR OF THEM. I, OF COURSE, STRONGLY DISAGREED, AND FEEL THAT A TIRE THAT DELAMINATES WITH NO OUTWARD SIGNS OF WEAR IS EXTRA DANGEROUS. I NOW HAVE ANOTHER EXPLOYER, THE ONE IDENTIFIED IN THIS REPORT, THAT HAS FIRESTONE WILDERNESS AT TIRES. I ALSO HAVE AN INDIVIDUAL THAT WORKS WITH ME THAT HAS AN EXPLORER THAT HAS HAD 2 TIRES DEL

Tires
Filed Aug 16, 2000PA

CLEAR DAY/NEWLY PAVED ROAD/NO DEBRIS/BLOWOUT/GASH IN TIRE WHERE TREAD MET SIDEWALL( DOT NUMBER: VDHL TIRE SIZE: P235/75R15 )

Tires
Filed Aug 16, 2000CA

CONSUMER REPLACED FIRESTONE WILDERNESS TIRES (OOT-005 RECALL) WITH MICHELIN TIRES, CONSUMER IS REQUESTING REIMBURSEMENT. *MJS

Tires › Sidewall
Filed Aug 15, 2000MA

WITHOUT WARNING THE SIDEWALL BLEW OUT OF THE RIGHT REAR TIRE (FIRESTONE WILDERNESS AT SIZE P235/75R155L). NLM

Tires › Sidewall
Filed Aug 15, 2000FL

TIRES STARTED TO SPLIT ON THE SIDEWALL, SPLITS ARE VERY HARD TO SEE AND THE TIRES MUST BE COLD IN ORDER TO SEE THE SMALL CRACK

Tires
Filed Aug 15, 2000NC

WE HAD COME TO A COMPLETE STOP IN TRAFFIC WHEN WE HEARD WHAT SOUNDED LIKE A "GUNSHOT". THE RIGHT REAR TIRE QUICKLY WENT FLAT AND I ASSUMED FROM THE SOUND THAT WE HAD EXPERIENCED A "BLOWOUT". THE TIRE WAS ABLE TO BE REPAIRED (PATCHED). I REALIZE THAT THE RECENTLY ANNOUNCED RECALL OF FIRESTONE TIRES IS CURRENTLY LIMITED TO 15" TIRES, HOWEVER, THIS IS THE 3RD FLAT TIRE WE HAVE HAD IN LESS THAN A YEAR (2 WERE PUNCTURES WHICH I REALIZE DOESN'T ENTER IN TO THE PROBLEM). I WILL NEVER FEEL COMFORTABLE WITH THESE TIRES OR SAFE. WE WERE JUST LUCKY THAT WE WEREN'T TRAVELING AT A HIGH SPEED WHEN THIS TIRE "BLEW". WE HAVE A SMALL SON AND THIS VEHICLE IS OUR PRIMARY TRANSPORTATION. I BELIEVE THE TIRE RECALL SHOULD BE EXPANDED TO INCLUDE THE 16" WILDERNESS AT TIRES AS WELL.*AK( DOT NUMBER: W2CU1PX408 TIRE SIZE: P255/70R16 )

Tires
Filed Aug 15, 2000VA

I HAVE ALREADY REMOVED THESE TIRES FROM MY VEHICLE, DUE TOTHE SAFETY OF MY FAMILY, THESE TIRES SHOULD BE RECALLED IMMEDIATELY. WAITING TO GATHER MORE INFORMATION COULD ENDANGER MORE PEOPLE OUT ON OUR ROADWAYS. *AK( DOT NUMBER: TIRE SIZE: P255 70R16 )

Tires
Filed Aug 15, 2000WV

I KNOW THIS SIZE IS NOT SUBJECT TO THE CURRENT RECALL. BUT I WANTED TO LET YOU KNOW THAT I HAD A SIMILAR BLOW OUT WITH THE LARGER TIRE. I STILL HAVE THE TIRE.*AK( DOT NUMBER: TIRE SIZE: 16 INCH )

Tires › Tread/Belt
Filed Aug 15, 2000CA

EVIDENCE OF TREAD SEPARATION VERIFIED BY FIRESTONE DEALER ON RIGHT FRONT TIRE. CANNOT DRIVE VEHICLE AND UNABLE TO GET FIRESTONE TO REPLACE TIRE( DOT NUMBER: VD TIRE SIZE: P235/75R15 )

Tires
Filed Aug 15, 2000NE

ON INTERSTATE 76 IN NORTHEASTERN COLORADO, MARCH 2000, AIR TEMPERATURE 50 DEGREES, VEHICLE SPEED 75 MPH, TIRE PRESSURE 30 PSI, VEHICLE LOAD 2 ADULTS AND LUGGAGE, MILES ON VEHICLE AND TIRES APPROX. 3500, FIRST INDICATION OF TROUBLE WAS INCREASING NOISE SOUNDED LIKE A HELICOPTER WAS OVERHEAD AND GETTING CLOSER, THEN NOTICED CONTROL OF VEHICLE WAS AFFECTED AND REALIZED A TIRE WAS GOING, DECREASED SPEED AS RAPIDLY AS POSSIBLE AND WAS ABLE TO MAINTAIN CONTROL AND GET VEHICLE STOPPED, RIGHT REAR TIRE WAS TOTALLY DESTROYED HOWEVER TREAD SEEMED TO BE INTACT HOWEVER WAS WRAPPED AROUND RIM AND DISC BRAKE ASSEMBLY, RIM WAS ON GROUND BUT DID NOT DAMAGE RIM OR BRAKE. FIRESTONE WOULD NOT COVER REPLACEMENT EXPENSE BECAUSE DEALER CALLED IT A "RUN-FLAT" AND SAID HE WAS UNABLE TO DETERMINE WHAT CAUSED THE FAILURE. WITH RECENT PUBLICITY AND PICTURES IN NEWS MEDIA, I AM VERY SURE WE HAD A TREAD SEPARATION, NOT A BLOW OUT OR ROAD DAMAGE. I FEEL VERY STRONGLY THAT THE 16 INCH TIRES SHOULD ALSO BE INCLUDED IN THE CURRENT RECALL.( DOT NUMBER: TIRE SIZE: P255/70R16 )

Electrical System › Ignition
Filed Aug 15, 2000FL

VEHICLE WON"T START DUE TO FAILURE WITH IGNITION SYSTEM AND ANTI THEFT SYSTEM

Tires › Tread/Belt
Filed Aug 14, 2000CA

HAD PARKED VEHICLE & NOTICED TIRES WENT FLAT. SIDEWALLS HAD SPLIT. TOOK TIRES TO FIRESTONE & WAS INFORMED TIRES WERE NOT GUARANTEED DUE TO LACK OF TREAD SEPARATION. DID NOT HAVE TIRE SIZE OR MILEAGE FOR TIRES. PLEASE PROVIDE INFORMATION. *AK

Tires › Tread/Belt
Filed Aug 14, 2000ME

ORIGINAL EQUIPMENT ON A 99 EXPLORER P235/75R15 SIZE DOT: W2HL1PY069 BLOW OUT. STILL HAVE BAD TIRE. LEFT REAR TIRE STRIPS PEELED OFF *AK

Tires
Filed Aug 14, 2000UT

TIRE CAME APART WHEN SUV WENT ON TO BLACK TOP IN 105DEG. TEMPS. FROM A GRAVEL ROAD. NO SIGN OF PROBLEM ON TIRE UNTIL WE DROVE ONTO ASPHALT. AT THAT TIME WE CAME FROM A FULL STOP AND BY THE TIME WE ACCELERATED TO 30MPG THE TIRE HAD FAILED AND THE TREAD SEPARATED FROM THE CORE. *AK( DOT NUMBER: TIRE SIZE: 255/70R16 )

Tires
Filed Aug 13, 2000IN

THE TIRE COMPLETELY BLEW OUT THE OUTWARD-FACING SIDEWALL WHILE DRIVING DOWN A HIGHWAY AT 55 MILES PER HOUR. MY FORD DEALER TOLD ME THAT THE FIRESTONE REP. ATTRIBUTED THE FAILURE TO ROAD HAZARDS.( DOT NUMBER: VDHL1PY468 TIRE SIZE: P235/75R15 )

Engine and Engine Cooling › Engine › Gasoline
Filed Aug 13, 2000WI

RATTLE IN MOTOR, WORKED ON 2 TIMES, WAS TOLD WE WOULD RECEIVE A NEW MOTOR FROM FORD. AT THE CURRENT TIME IT IS IN THE SHOP BEING REPLACED. WE WERE UNDER THE ASSUMPTION IT WOULD BE A NEW MOTOR, BUT WHEN WE TOOK IT THERE TO BE CHANGED WE WERE TOLD IT WOULD BE A FACTORY RE-BUILT MOTOR. IS THIS A STANDARD PROCEDURE, OR IS IT AN OPTION OF THE FORD DEALER?*AK

Tires
Filed Aug 12, 2000CO

I HAD NOTICED VIBRATION AT HIGHYWAY SPEEDS ABOVE 55 MPH, KEPT MY SPEED BELOW 70 MPH, AND SCHEDULED AN APPOINTMENT WITH THE FIRESTONE DEALER ON S. HOLLY IN LITTLETON. I BOUGHT THE FORD'S EXTENDED CARE PLAN, AND FORD ROTATES THE TIRES EVERY 6,000 MILES DOES NOT CHECK THE TIRES' BALANCE. FIRESTONE DEALER FOUND (1) TIRE COULD NOT BE BALANCED WITHIN MANUFACTURES' SPECIFICATIONS AND OBSERVED VISIBLE 8TH-INCH WOOBLE ON BLACK INTERIOR SIDEWALL ON THE MACHINE. DEALER REPLACED TIRE WITH IDENTICAL BRAND WITH A $13 CHARGE FOR RECYCLING-DISPOSAL. ON 8/10/00, I WENT BACK TO HAVE THE SPARE TIRE REPLACE THE RIGHT-REAR USED TIRE ON THE AXLE OPPOSITE THE NEW TIRE ($29). I APPRECIATED THE PROMPT ACTION, BUT OF COURSE WAS TOLD, "YOUR TIRES WEREN'T COVERED BY THE RECALL". MAYBE THEY SHOULD BE, WHAT DO YOU THINK?( DOT NUMBER: VNCU 1PX TIRE SIZE: P255/70R16 )

Tires
Filed Aug 12, 2000TX

SIDE BLEW OUT OF TIRE. FIRESTONE DEALER SAID IT LOOKED LIKE THE RESULT OF A PRIOR HARD IMPACT WITH A CURB. NO SUCH IMPACT OCCURRED. I'M REPORTING NOW IN LIGHT OF THE FIRESTONE RECALL OF OTHER TIRES AND THE FACT 2 FIRESTONE DEALERS SAID MOST INSTANCES OF KNOWN TIRE FAILURES ON EXPLORERS WERE TO THE RIGHT REAR TIRE.( DOT NUMBER: TIRE SIZE: 255/70 R16 )

Tires
Filed Aug 11, 2000CA

I OWN A 1999 FORD EXPLORER, WHICH WAS PURCHASED IN APRIL OF 1999. IN EARLY MAY OF 1999, THE FRONT DRIVER'S SIDE TIRE BLEW OUT FROM THE SIDE WALL (TWO 8-10 INCH RIPS, NOT A PUNCTURE) WHILE DRIVING 65 MPH SOUTH ON I-5 NEAR SAN ONOFRE POWER STATION IN CA( DOT NUMBER: ? TIRE SIZE: P235/75R15 )

Tires
Filed Aug 11, 2000CA

VEHICLE RIDES UNSTABLE AT SPEEDS OF 55MPH OR GREATER, PARTICULARLY ON THE FREEWAY. VEHICLE AGGERSIVELY TRACKS AND SWAYS. VEHICLE ALSO OVEREACTS WHEN SUDDEN MOVE TO THE RIGHT OR LEFT IS NECESSITATED TO AVOID OBSTRUCTION IN THE ROAD OR COLLISION WITH ANOTHER VEHICLE. ALIGNMENT HAS BEEN INSPECTED 3 TIMES AND RULED OUT AS THE CAUSE OF THE PROBLEM. NEW EDDIE BAUER AND XLT MODEL EXPLORERS WERE ALSO TEST DRIVEN WITH THE DEALER (HOMER HELLER FORD) AND FOUND TO HAVE THE SAME PROBLEM AS SUBJECT LIMITED. ALL HAVE FIRESTONE WIDLERNESS AT TIRES STOCK FROM FACTORY. PROBLEM, THEREFORE IS NOT SPECIFIC TO MODEL OF EXPLORER, 4WD VERSUS 2WD, OR SIZE OF WHEEL (15" VERSUS 16").( DOT NUMBER: VNCU-1PX TIRE SIZE: P255/70R16 )

Tires
Filed Aug 11, 2000OK

I HAVE HAD A BLOW OUT ON ONE OF THE RECALLED TIRES. OBVIOUSLY THERE IS A DANGER OF ANOTHER ONE GOING, BUT I CAN'T GET ANYBODY TO TALK TO ME(FIRESTONE AND FORD). THEY SAY I HAVE TO WAIT MY TURN. I STIL HAVE THE SHREDDED TIRE. I WOULD THINK THIS WOULD MERIT SOME KIND OF PRIORITY.LUCKILY NOBODY WAS HURT, BUT WHO KNOWS NEXT TIME?( DOT NUMBER: 027477 TIRE SIZE: P235/75R15 )

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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