DEALER WAS CONTACTED ON JULY 28, AND THE BOLT WAS NOT IN. THEY WOULD CONTACT CONSUMER WHEN IT ARRIVED TO RESCHEDULE AN APPOINTMENT, CONSUMER CONTACTED DEALER ON AUGUST 13, AND BOLT WAS IN. SHE HAD NOT BEEN NOTIFIED CONCERNING RESCHEDULING OF APPOINTMENT. *AK
1998 Ford Explorer complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1998 record →
WHEN TRAVELING AT LOW SPEEDS/ACCELERATING FROM A STOPPED POSITION, ENGINE STALLS. QCAW
SEAT BELTS CONTINUALLY GET STUCK IN THE DOOR DUE TO DESIGN.
WHILE DRIVING 50 TO 60 MPH VEHICLE HIT WATER PUDDLE WHICH CAUSED VEHICLE TO FLIP AND ROLL ON ITS SIDE. *AK
WHILE DRIVING VEHICLE ON HIGHWAY AT 60 TO 65 MPH VEHICLE SWITCHES TO 4- WHEEL DRIVE WITHOUT WARNING. PROBLEM HAS NOT BEEN CORRECTED. *AK
VEHICLE EXPERIENCING EXTREME VIBRATION.
WHILE DRIVING THE GAS LINE EXPLODED. DEALER HAS REPAIRED THE VEHICLE. *AK
CONSUMER'S DAUGHTER AND FRIEND HAD AN ACCIDENT BECAUSE TRUCK STALLED OUT. CONSUMER THINKS IT WAS AN ELECTRICAL PROBLEM . TRUCK HAS BEEN IN SHOP 8 TIMES. *AK
ABS MALFUNCTION.
VEHICLE ROLL OVER OCCURRED WHILE TRYING TO AVOID ANOTHER VEHICLE, POOR STABILITY.
WHILE DRIVING THE VEHICLE WILL NOT MOVE AND THE ENGINE IS WORKING WHICH ALMOST CAUSED AN ACCIDENT. HAD TO PULL OVER AND PROBLEM STILL OCCURRING. DEALER CANNOT DETERMINE PROBLEM. *AK *JB
WINDSHIELD WIPERS WILL WORK SOMETIMES, AND SOMETIMES IT WILL NOT WORK, THEY HAVE COMPLETELY STOPPED WORKING. DEALER HAS REPAIRED OR REPLACED THE EQUIPMENT FOUR TIMES, AND DEALER CURRENTLY CANNOT DUPLICATE THE PROBLEM. *AK
INTERMITTENT STALLING.
REAR SEAT BELTS LOCKED UP.
STEERING PROBLEMS ASSOCIATED WITH GRINDING, HESITATION AND VIBRATION.
WHEN VEHICLE IS AT A STOP,DEFECT IN ENGINE CAUSES VEHICLE TO STALL OR HESITATE. DEALER CANNOT DUPLICATE PROBLEM. *AK
INTERMITTENT STALLING.
RECALL NO. 97V215000 THEFT PROTECTION; MRS. SANCHEZ CONTACTED RICH FORD 2 WEEKS AFTER RECEIVING THE NOTICE AND SET AN APPOINTMENT. THE DAY OF THE APPOINTMENT THE PARTS WERE NOT THERE. *AK
VEHICLE PULLS RIGHT WHEN BRAKES ARE APPLIED. PROBLEM HAS OCCURRED 8 TIMES. VEHICLE'S ALIGNMENT IS FAULTY. *AK
UNSPECIFIED.
WHEN VEHICLE IS PARKED ON AN INCLINE AND FUEL TANK HAS LESS THAN 9 GALLONS OF FUEL, VEHICLE WILL NOT CRANK.
WHILE DRIVING WITH TRAILER CONNECTED TO VEHICLE, BOTH STARTED SWAYING, THEN LOST CONTROL, RESULTING IN A COLLISION. THEN TRAILER JACK-KNIFED, BRINGING BOTH VEHICLES TO A STOP, AND CAUSING DAMAGE TO EXPLORER. NO INJURIES.
BOLT THAT ATTACHES THE SEAT BELT FOR THE INTEGRATED CHILD SEAT CAME APART.
WHILE DRIVING VEHICLE SUDDENLY SHUTS DOWN. DEALER HAS BEEN NOTIFIED. *AK
WHILE DRIVING THE VEHICLE STALLED WITHOUT INDICATIONS. DEALER HAS BEEN CONTACTED. PLEASE PROVIDE FURTHER DETAILS. *AK
FIRE IN IGNITION SWITCH AREA. THIS IS THE SAME IGNITION SWITCH USED IN OTHER FORD VEHICLES WHICH HAD BEEN RECALLED FOR SIMILAR SHORTING PROBLEMS AND FIRES.
WHILE DRIVING 25 MPH HAD TO MAKE A FAST RIGHT, CAUSING THE VEHICLE TO TIP OVER TO THE PASSENGER SIDE, WHICH ALMOST CAUSED AN ACCIDENT. *AK
WHILE DRIVING THE LUGS: NUTS STARTED TO COME OFF THE TIRE, AND THE VEHICLE STARTED TO SHIMMY. DEALER HAS SEEN. *AK
WHEN BRAKING TO STOP, ENGINE TENDS TO ACCELERATE. REQUIRES EXCESSIVE FORCE ON BRAKE TO ENSURE DECELERATION.
DRIVER LOSS CONTROL OF VEHICLE WHILE TOWING A 23.5 FT TRAVEL TRAILER WHICH SWAYED AS HE DROVE AT 35MPH ON A DRY ROAD IN CALM WEATHER.
UPON ACCELERATION VEHICLE STALLS AND LOSES POWER FOR NO REASON. PROBLEM IS INTERMITTENT. DEALER CANNOT DUPLICATE PROBLEM. CAUSE UNKNOWN. *AK
WHILE DRIVING VEHICLE INTERIOR LAMPS/ODOMETER/SPEEDOMETER, WIPERS, AND POWER WINDOWS WENT OUT. POSSIBLE CAUSE DEFECTIVE FUSE. DEALER'S ENGINEERS ARE LOOKING INTO PROBLEM. *AK DEALER REPAIRED WIRING. *SLC
CONSUMER WAS DRIVING WHEN BRAKES FAILED AFTER PUMPING THEM 3 TIMES. FINALLY MANAGED TO STOP. THEN WIFE SMELLED A BURNING ODOR. CONSUMER GOT OUT, PULLED UP HOOD, AND SAW A FIRE. *AK
RECEIVED RECALL NOTICE 98V060000, FUEL LINES. HAD CALLED DEALER FOR APPOINTMENT. TOOK VEHICLE IN ON DUE DATE. AFTER ARRIVING WAS INFORMED HAD NO PARTS FOR THE REPAIR WORK. PARTS ON ORDER. WILL CALL WHEN THEY ARE IN. HAS NOT HEARD ANYTHING AS OF YET. *AK
STARTED TO EJECT CD. THE CD HAD OVERHEATED & MELTED CD. A DESIGN FLAW. CALLED MANUFACTURER. & DEALER. MECHANIC HEARD OF OVERHEATED CD PLAYER. CHECKED OUT ELECTRICAL SYSTEM & COULD NOT LOCATE PROBLEM. *AK
WHEN APPLYING THE BRAKES THE ENGINE ACCELERATES. THE PEDAL HAS TO BE HELD EXTREMELY HARD TO MAKE THE VEHICLE STOP. DEALER INSTALLED AN INFLIGHT RECORDER.
FORD DEALERSHIP CLAIMS NOT TO BE AWARE OF RECALL PERTAINING TO 4.0L SOHC ENGINES.
FORD DEALERSHIP CLAIMS NOT TO BE AWARE OF RECALL PERTAINING TO 4.0L SOHC ENGINES.
WHILE MAKING A LEFT AT 10 MPH VEHICLE WAS STRUCK IN THE REAR BY ANOTHER VEHICLE TRAVELING 50 MPH, CAUSING BOTH DRIVER'S AND PASSENGER'S SEATBACKS TO RECLINE. CAUSE UNKNOWN. *AK
WHILE DRIVING ON DRY STRAIGHT ROAD AT APPROXIMATELY 55 MPH VEHICLE JERKED SUDDENLY TO THE LEFT. WHEN ATTEMPTING TO CORRECT STEERING, VEHICLE WENT OUT OF CONTROL AND VEERED TO THE RIGHT, THE SPUN BACK TO THE LEFT. TURNED AROUND ON THE ROAD BACKWARDS AND FLIPPED ON PASSENGERS'S SIDE AND SLID INTO MEDIAN. ALSO, ABS BRAKES/SUSPENSION AND TRANSFER CASE FAILED.
AUTOMATIC TRANSMISSION FAILS TO ENGAGE PROPERLY IN EITHER FORWARD OR REVERSE GEAR.
TRANSMISSION FAILURE; TRANSMISSION IS SLOW TO ENGAGE AND THEN WILL JERK ONCE IT DOES.
AUTOMATIC TRANSMISSION INTERMITTENTLY FAILS WHILE IN REVERSE.
IGNITION KEY ANTI THEFT DESIGN (GLASS VILE INSIDE THE KEY) BROKE, NOT PERMITTING VEHICLE TO START.
THROTTLE BODY FAILURE CAUSING THROTTLE TO STICK IN IDLE POSITION.
VEHICLE STRUCK IN REAR BY ANOTHER VEHICLE TRAVELING AT LOW SPEED. DRIVER'S SEAT FAILED, AND REAR PORTION OF THE SEAT COLLAPSED. THE BACK OF THE SEAT LANDED IN REAR SEAT, CAUSING MAJOR INJURY TO DRIVER.
DURING REAR IMPACT AT 20 TO 25 MPH, THE DRIVER'S SIDE SEAT FRAME BROKE, CAUSING THE SEAT TO COLLAPSE BACKWARD. PLEASE DESCRIBE DETAILS. *AK
WHILE DRIVING THE TRUCK LOST ALL POWER AND ELECTRICITY. TOOK THE TRUCK TO DEALER AND THEY SAID THAT THEY FIXED AN ALTERNATOR WIRE LOOM FOR EXCESS, AND REPLACED A PART OF THE POWER DISTRIBUTOR BOX. THE NUT TO THE ALTERNATOR WIRE LOOM WAS LEFT LOOSE WHICH COULD CAUSE THE TRUCK TO MELT FROM THE MOUNTED PLATE THAT THEY COULD NOT TIGHTEN. *AK
BECAUSE OF MINOR DAMAGE TO THE COMPUTER CHIP IN THE IGNITION KEY, THE EXPLORER WILL NOT START. MANUFACTURER OR DEALER NOT WILLING TO REMOVE FEATURE AT OWNER'S EXPENSE. *AK
FRONT BUMPER VERY FLIMSY, PLASTIC.
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1998 Ford Explorer → · Every Explorer year → · How the figures are calculated →