Page 38 of 40 · complaints 1,851–1,900 of 1,959

1998 Ford Explorer complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1998 record →

Vehicle Speed Control
Filed Nov 23, 1998MA

98 FORD EXPLORER - 1. GAS PEDAL STICKS, SO FORCE MUST BE USED TO GET MOVING... DEALER ORDERED NEW THROTTLE BODY. 2. LOUD SQUEL FROM FRONT BRAKES (CONSTANT AND LOUD ENOUGH TO FRIGHTEN PEOPLE WALKING ALONG ROAD), DEALER CLEANED BRAKES, BUT NOISE RETURNED AFTER JUST 200 MILE,... WAITING FOR APPOINTMENT WITH DEALER

Engine and Engine Cooling › Engine › Gasoline
Filed Nov 22, 1998OH

THE VEHICLE RANDOMLY STALLS AFTER SLOWING DOWN OR COMING TO A STOP. WHEN I ACCELERATE AFTER SLOWING TO A STOP OR COMMING TO A COMPLETE STOP, THE TRUCK HESITATES/STALLS AND THEN KICKS IN AND GOES. TRUCK HAS BEEN TO DEALER 4 TIMES, BUT HE CAN'T FIX BECAUSE HE CAN'T DUPLICATE THE PROBLEM. IT HAPPENS VERY RANDOMLY. IT MAY HAPPEN 2-3 TIMES A WEEK AND THEN NOT AGAIN FOR 3-4 WEEKS. THIS VEHICLE IS VERY UNSAFE. IT HAS HAPPENED MANY TIMES WHEN TURNING LEFT ACROSS ON-COMMING TRAFFIC. IF THIS PROBLEM IS NOT FIXED, I WILL BE HIT SOME DAY!!! FORD WASN'T VERY HELPFUL. THE DEALER SUGGESTED I CALL THE 800 NUMBER IN MY BOOK. I REPORTED THIS DIRECTLY TO FORD ON THE 800 NUMBER AND NEVER HEARD FROM FORD OR THE DEALER. FORD SAID THAT THEY WOULD CONTACT THE DEALER AND THEY WOULD WORK ON THE PROBLEM. THE DEALER I AM WORKING WITH IN NOT THE ONE I PURCHASED THE VEHICLE FROM. THE SERVICING DEALER IS KINGS FORD 9555 KINGS AUTOMALL DRIVE CINCINNATI OH 45249 513-697-2414.

Equipment › Electrical › Radio/Tape Deck/Cd Etc.
Filed Nov 22, 1998OH

I HAVE THE 6 DISC CHANGER 91P EDDIE BAUER RADIO WITH CONTROLS ON THE STEERING WHEEL. AT TIMES, WHEN I USE THE CONTROLS ON THE STEERING WHEEL TO TURN UP THE VOLUME, THE VOLUME SHOOTS ALL THE WAY UP AND I HAVE TO USE THE KNOB ON THE RADIO TO TURN THE VOLUME DOWN. ANOTHER PROBLEM IS THE RADIO STATIONS LOCK UP. THE RADIO GETS "LOCKED UP" AND I HAVE TO TURN IT OFF AND THEN BACK ON TO CLEAR THE PROBLEM. THE DEALER HAS HAD THE TRUCK AT LEAST 4 TIMES AND CAN'T DUPLICATE THE PROBLEM. IT IS A RANDOM PROBLEM. THE SERVICING DEALER IS KINGS FORD AT 9555 KINGS AUTOMALL DRIVE CINCINNATI OH 45249 513-697-2414. THEY ACT LIKE THEY DON'T CARE SINCE THEY CAN'T DUPLICATE THE PROBLEM.

Visibility › Power Window Devices and Controls
Filed Nov 18, 1998GA

WHILE DRIVING DOWN THE HIGHWAY, THE REAR BACK WINDOW BLEW OUT FOR NO APPARENT REASON. CONSUMER HAS CONTACTED THE DEALER. DEALER DID NOT REPLACE WINDOW, A WINDOW REPAIR SHOP REPLACED THE WINDOW. *AK

Power Train › Automatic Transmission
Filed Nov 18, 1998CA

TRANSMISSION FAILED DUE TO BROKEN SUPPORT, HOWEVER VIBRATIONS IN DRIVETRAIN PRIOR TO FAILURE.

Steering
Filed Nov 17, 1998NY

I STATED TO JOHNSON FORD ,SCRAPPING NOISE COMING FROM RIGHT FRONT WHEN YOU TURN. BURING SMELL, AND WORST ON LEFT TURNS.

Power Train › Transfer Case (4-wheel Drive)
Filed Nov 17, 1998SC

TRANFER CASE STILL NOT SWITCH OUT OF 4-WHEEL LOW. FORDS'S REMEDY: TURN IGNITION TO ON W/O STARTING, PUT TRANSMISSION INTO NEUTRAL, TURN OFF IGNITION, PUT TRANSMISSION BACK INTO PARK. HAD 4X4 SOLINOID REPLACED. PROBLEM STILL EXISTS. DEALER TOLD ME THEY HAVE HAD SEVERAL BAD SOLINOID COME IN TO BE REPLACED.

Suspension › Front
Filed Nov 12, 1998NC

THE FRONT END MAKES NOISE & VIBRATIONS CONTINUOUSLY. THE WHEELS & STEERING WHEEL ALSO SHAKE. VEHICLE WAS ALIGNED. HAD SPRINGS CHANGED. THE PROBLEM STILL HAS NOT BEEN CORRECTED.*AK

Electrical System › WiringFire
Filed Nov 10, 1998IL

VEHICLE WAS PARKED AND CONSUMER LOOKED OUT OF THE WINDOW AND SAW THE VEHICLE UP IN FLAMES. THE FIRE DEPARTMENT PUT OUT THE FIRE, AND THEY DETERMINED THAT THE FIRE WAS CAUSED BY ELECTRICAL WIRE. *AK

Steering › Hydraulic Power Assist SystemCrash
Filed Nov 9, 1998CD

WHILE DRIVING AT 55 MPH WENT OFF THE ROAD INTO THE DITCH TO AVOID AN ANIMAL AND CAME BACK ONTO THE ROAD, AND THE CONSUMER LOST CONTROL AND THE VEHICLE FLIPPED OVER. *AK

Steering › Rack and Pinion
Filed Nov 5, 1998NY

RACK AND PINION STEERING WAS REPLACED 2X FOR A GRIDING NOICE THAT IS STILL HEAR...CAR HAS BEEN IN THE SHOP FOR A TOTAL OF OVER 45 DAYS FOR WARENTEE WORK DRIVERS WINDOW CONSTANTLY RATTLES. WINDOW GATE HAS BEEN REPLACED NUMEROUS TIMES TO NO HELP. FUEL PUMP FAILED AND WAS REPLACED

Exterior Lighting › Headlights › Switch
Filed Nov 5, 1998WV

HEAD LIGHT SWITCH FAILED CAUSING POOR VISIBILITY.

Visibility › Sun/Moon Roof Assembly
Filed Nov 4, 1998MA

WHENEVER IT RAINS THE SUN ROOF WOULD LEAK EXCESSIVELY ON DRIVER'S SIDE ONTO THE INSTRUMENT PANEL/DASHBOARD & THE FLOOR. HAD BEEN AT DEALER 2 TIMES FOR SAME PROBLEM. THEY RESEALED IT THE FIRST TIME, BUT PROBLEM STILL EXISTS. WILL BE REPLACING ENTIRE SUN ROOF. *AK

Vehicle Speed Control
Filed Nov 3, 1998GA

UPON SUDDEN ACCELERATION, ENGINE 'BOGS DOWN' OR STALLS FOR 10-30 SECONDS, BUT ENGINE DOES NOT SHUT OFF. NO WARNING LIGHTS COME ON. I BARELY AVOIDED 2 ACCIDENTS DUE TO THIS FAILURE. THIS PROBLEM HAS EXISTED ON MY VEHICLE FOR THE LAST 3 WEEKS. OTHER CONSUMERS HAVE REPORTED THE SAME ISSUE, ODI ID'S: 538898, 824222, 824246, 825166, 825418, 825825, 827652, 828092, 829007. ACCORDING TO WEB SEARCHES, FORD DOES NOT HAVE A RESOLUTION. HOW MANY DEATHS/ACCIDENTS WILL BE NEEDED BEFORE A RESOLUTION IS POSTED BY FORD TO RESOLVE THIS ISSUE?

Engine and Engine Cooling › Engine
Filed Nov 2, 1998AZ

GOING DOWN A STEEP HILL AT A VERY LOW SPEED ABOUT 5 MPH ,THE IDLING SPEED WILL OVERCOME THE COMPRESSOR IN ENGINE. TOTALLY DEPENDENT ON BRAKES, CAUSES THE BRAKES TO OVERHEAT AND RESULTS IN BRAKES FADING. DANGEROUS SITUTION. *AK

Engine and Engine Cooling › Engine › Gasoline
Filed Nov 2, 1998FL

VEHICLE HAS SEVERE HESITATION, AND ENGINE MISSES WHICH COULD RESULT IN AN ACCIDENT. *AK

Tires
Filed Oct 30, 1998NJ

TIRES BLEW OUT CAUSING VEHICLE TO STRIKE A GUARD RAIL AND ALMOST TURN OVER. (FIRESTONE/OWL 16").

Vehicle Speed Control
Filed Oct 29, 1998CA

CRUISE CONTROL FAILED RESULTING IN IT NOT DISENGAGING WHILE BRAKING CAUSING A VEHICLE COLLISION.

Engine and Engine Cooling › Engine › Gasoline
Filed Oct 28, 1998NY

WHEN DRIVING AND STOPPING FOR A LIGHT AND PULLING OFF, THE VEHICLE GAVE NO PRIOR WARNING AND STARTED TO STALL. WHEN DRIVING DOWN A HILL THE VEHICLE LOST ALL POWER, CAUSING THE CONSUMER TO LOSE STEERING AND BRAKES. THE CONSUMER PUT THE VEHICLE IN NEUTRAL TO GET THE VEHICLE TO COME TO A STOP. *AK

Vehicle Speed ControlCrash
Filed Oct 22, 1998CA

WHILE DRIVER WAITED TO PULL INTO A GAS STATION WITH FOOT ON THE BRAKE PEDAL, ALL OF A SUDDEN THE TRUCK SURGED AND THE ACCELERATOR WENT ON FULL BLAST, CAUSING DRIVER TO CRASH INTO A BRICK WALL. THE PROBLEM WAS REPORTED TO FORD. THE VEHICLE IS BEING REPAIRED BY A BODY SHOP. *AK

Vehicle Speed Control
Filed Oct 22, 1998VA

FUEL THROTTLE BODY LINKAGES AND CONTROL MALFUNCTIONS CAUSING THE ACCELERATOR PEDAL TO STICK AND HESITATE.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Oct 20, 199800

WHILE DRIVING THE VEHICLE AT NORMAL SPEED APPLIED BRAKES THE CAR DID NOT STOP. A WEEK LATER THE INCIDENT OCCURRED AGAIN, AND DRIVER HAD TO DRIVE THE VECHICLE INTO A WALL TO STOP IT. THE DEALER CONTACTED AND WILL REPAIR AT OWNERS EXPENSE. STATED THEY HAD NO BRAKE PROBLEM WITH THESE VEHICLES. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Oct 20, 1998GA

WHILE DRIVING THE VEHICLE BRAKING SYSTEM MALFUNCTIONED, CAUSING EXTENDED STOPPING DISTANCE, WHICH MAY CAUSE AN ACCIDENT. CAUSE UNKNOWN. PLEASE PROVIDE DETAILS. *AK

Service Brakes, Hydraulic › Pedals and Linkages
Filed Oct 20, 1998FL

THE SAFETY PIN WAS NOT INSTALLED AT TIME OF MANUFACTURING (LINKAGE) BETWEEN THE BRAKE PEDAL AND ASSOCIATED ROD WHICH ALLOWED FOR COMPONENTS TO COME APART RESULTING IN BRAKE FAILURE.

Vehicle Speed ControlCrash
Filed Oct 19, 1998NJ

WHILE PARKING VEHICLE, FOOT ON BRAKE, VEHICLE STARTED TO ACCELERATE BEFORE CONSUMER WAS ABLE TO SHIFT GEAR INTO PARK. VEHICLE TOOK OFF AND CAUSED CONSUMER TO HIT A WALL. DEALER/MANUFACTURER NOTIFIED. *AK

Wheels › Lugs/Nuts/Bolts/Studs
Filed Oct 18, 1998MA

LUGS:NUTS AND BOLTS SHEARED OFF DUE TO CORROSION/RUST.

Vehicle Speed Control › Accelerator Pedal
Filed Oct 15, 1998NY

WHEN GETTING IN THE VEHICLE TO START AND PULLING OFF THE GAS PEDAL STICKS, BUT WHEN DRIVING EVERYTHING STARTS TO WORK FINE. CONTACTED THE DEALER FOR REPAIRS, AND THE VEHICLE IS STILL ACTING THE SAME WAY WHEN TOUCHING THE GAS PEDAL. *AK

Engine and Engine Cooling › Engine › Gasoline
Filed Oct 15, 1998CA

VEHICLE WOULD STUTTER WHEN DRIVING. AT DIFFERENT TIMES WOULD STALL OUT. PRESSURE APPLIED TO ACCELERATOR PEDAL, VEHICLE STALLS OUT. PROBLEM CANNOT BE DUPLICATED BY MECHANIC. *AK

Engine and Engine Cooling › Engine
Filed Oct 15, 1998AZ

HEARD A LOUND NOISE WHILE DRIVING VEHICLE. NOISES WERE COMING FROM UNDER THE HOOD. CHECKED UNDER THE HOOD & NOTICED ENGINE PULLEY WAS LOOSE. TOOK VEHICLE TO DEALER & PULLEY WAS ABOUT TO FALL OFF. *AK

Suspension
Filed Oct 14, 1998GA

WHILE DRIVING AT ANY SPEED AND WHEN DRIVING AT 65 MPH, THE VEHICLE STARTED TO VIBRATE AND SHAKE. ALSO, THERE WAS A LEAKAGE COMING UNDER THE VEHICLE NEAR THE ENGINE. CONTACTED THE DEALER FOR REPAIRS, AND THE VEHICLE WAS IN FOR REPAIRS TWICE. VEHICLE WILL BE TAKEN BACK TO THE SHOP FOR ADDITIONAL REPAIRS. *AK

Vehicle Speed Control › Accelerator Pedal
Filed Oct 14, 1998VA

GAS PEDAL STICKS, CAUSING VEHICLE TO ACCELERATE. *AK

Engine and Engine Cooling › Engine › Gasoline
Filed Oct 14, 1998TX

NOISY ENGINE. DEALER REPLACED INTAKE MANIFOLD/TIMING CHAIN/ALTERNATOR AND STARTER.

Engine and Engine Cooling › Engine
Filed Oct 13, 1998IL

INTERMITTENT STALLING.

Tires1 injured
Filed Oct 12, 1998FL

THE POOR PERFORMANCE OF FIRESTONE TIRES ON WATER LED TO ACCIDENT ON AN INTERSTATE HIGHWAY, SUSPENSION MAKES VEHICLE SUSCEPTIBLE TO ROLL OVER, CONSUMER COULD NOT REGAIN CONTROL OF VEHICEL ONCE IT BEGAN TO HYDROPLANED, VEHICLE VEERED TOWARDS THE RIGHT UNTIL IT HIT A GAURDRAIL. *ET

Suspension › Rear › Springs › Leaf Spring Assembly
Filed Oct 8, 1998MD

LEFT REAR SPRING ASSEMBLY FAILED.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Oct 6, 1998NJ

CONSUMER WAS DRIVING VEHICLE ON ROAD AT APPROXIMATELY 22-25 MPH WHEN ALL OF SUDDEN BRAKES LOCKED UP. REASON UNKNOWN AT THIS TIME. VEHICLE IS BEING INSPECTED AT DEALER SHOP. *AK

Power Train › Automatic Transmission › Cooling Unit and Lines
Filed Oct 5, 1998AZ

WHILE DRIVING THE VEHICLE ONE OF THE FITTINGS FOR THE AUTOMATIC TRANSMISSION COOLING LINES CAME LOOSE AND CAUSED THE FLUID TO LEAK, ALMOST CREATING A FIRE. THE FLUID LEAKED ON THE BRAKE PADS WHICH INCREASED THE STOPPING DISTANCE. THE DEALER WAS NOTIFIED ABOUT THE PROBLEM IMMEDIATELY. THE PROBLEM WITH THE TRANSMISSION FITTING LINE WAS CORRECTED, BUT CONSUMER STILL EXPERIENCES A PROBLEM WITH THE BRAKES. *AK

Power Train › Transfer Case (4-wheel Drive)
Filed Sep 28, 1998NE

DESIGN PROBLEM WITH THE AUTOMATIC 4X4 CONTROL AND VEHICLE ELECTRONICS.

Seat Belts › Front › Buckle Assembly
Filed Sep 24, 1998GA

PASSENGER'S SHOULDER AND LAP BELT GOT LOCKED UP INTO THE HOUSING AND WILL NOT COME OUT. FORD CANNOT REPAIR BECAUSE PARTS ARE ON NATIONAL RECALL. *AK

Vehicle Speed Control › Accelerator Pedal
Filed Sep 23, 1998MO

AFTER STARTING THE VEHICLE THEN PRESSING ON GAS, GAS PEDAL GETS STUCK. AFTER A FEW SECONDS IT RELEASES ITSELF AND THE VEHICLE SPEEDS OFF FASTER THAN INTENDED. *AK

Power Train › Automatic Transmission
Filed Sep 23, 1998CA

TRANSMISSION FAILED CAUSING VEHICLE TO LOOSE REVERSE GEAR.

Vehicle Speed Control
Filed Sep 22, 1998TX

WHEN ACCELERATING VEHICLE WILL STALL, CAUSING THE ENGINE TO LOSE POWER FOR APPROXIMATELY 10-30 SECONDS, WHICH COULD RESULT IN AN ACCIDENT. DEALER CLAIMS HAS NO REMEDY FOR DEFECT. *AK

Wheels › Rim
Filed Sep 17, 1998CO

THE TIRE RIM WAS DEFECTIVE CAUSING A SLOW LEAK REQUIRING AIR EVERY 2-3 DAYS.

Exterior Lighting › Turn Signal › Switch
Filed Sep 11, 1998IL

CONSUMER EXPERIENCING SIGNAL LIGHTS FAILURE. WHENEVER CONSUMER ENGAGES TURN SIGNAL THE SWITCH DISENGAGES BY ITSELF BEFORE TURN IS MADE. DEALER NOTIFIED AND REPLACED THE PARTS. CONDITION STILL UNRESOLVED. *AK

Suspension1 injured
Filed Sep 10, 1998FL

VEHICLE SUSPENSION DOES NOT PROVIDE ADEQUATE STABILITY. WHILE DRIVING IN WET CONDITIONS, THE DRIVER LOSS CONTROL AT 45MPH AND STRUCK A GUARDRAIL.

Engine and Engine Cooling › Engine › Gasoline
Filed Sep 8, 1998NE

INTERMITTENTLY THE VEHICLE STALLS , GIVING THE DRIVER NO INDICATION. THE DEALER AND MANUFACTURER HAVE BEEN NOTIFIED. *AK

Visibility › Rearview Mirrors/Devices › Exterior
Filed Sep 1, 1998CA

REAR VIEW MIRROR ON THE DRIVER'S SIDE VIBRATES EXCESSIVELY.

Fuel System, Gasoline
Filed Aug 31, 1998IA

THE VEHICLE WILL STOP OPERATING IF THE FUEL LEVEL IS BELOW FOUR GALLONS OR IF THE VEHICLE IS ON A DOWN SLOPE - IF PARKED IN THAT POSITION AND ENGINE SHUT OFF, IT WILL NOT RESTART.

Visibility › Windshield
Filed Aug 24, 1998NC

WHILE DRIVING 65 MPH THE SIDE WINDOW ON THE DRIVER'S SIDE SHATTERED ONTO THE ROAD. CAUSE UNKNOWN. *AK CONSUMER STATES THAT THE LARGE GLASS PANEL FLEW OFF THE VHEICLE, THE SERVICE MANAGER STATED THAT THE WINDOW WAS NEVER BOLTED ON, IT WAS ONLY GLUED. *SLC

Unknown or Other
Filed Aug 24, 1998GA

WHEN TRAVELING OVER 70 MPH THE ENGINE CHECK LIGHT ILLUMINATED ON THE DASHBOARD. ALSO, THE HEADLIGHTS FLASHED OFF AND ON . CONSUMER HAS CONTACTED THE DEALER. DEALER HAS REPLACED PARTS, PROBLEM STILL OCCURS. PLEASE PROVIDE ANY FURTHER DETAILS. *AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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