1998 Ford Explorer complaints

08-11-00 02:00 PM DIVE CALLED-SHE WILL HAVE HER HUSBAND STOPPED BY ON MONDAY TO PU ALL INFO ON HER 98 EXPLORER (SHE ADVISED THAT ACCIDENT OCURRED BECAUSE THE L.FRT TIRE BLEW. SHE WANTS ALL INFO ON HER VEHICLE BECAUSE OF THE FIRESTONE TIRE RECALL. (CLAIM# 20-5174-819) *MW

TIRE BLEW CAUSING DAMAGE TO THE VEHICLE. THE TIRES ARE FIRESTONE WILDERNESS SPOKE WITH INSURED, THE TIRE IS THE ORG TIRE THAT CAME WITH THE VEHICLE. IT HAS OVER 38,000 MILES ON IT. (CLAIM# 03-3161-369) *MW

08-17-00 11:49AM MOVING TO SUB TO ATTEMPT RECOVERY FOR LATENT DEFECT IN TIRE--PHOTOS OF TIRE IN FILE--NI HAS OTHER 3 TIRES AND HAS CONFIRMED WITH FIRESTONE THESE ARE INCLUDED N RECALL. (CLAIM# 16-N116-274) *MW

ALL 4 TIRES BLEW ON INSD VEH CAUSING HIM TO LOOSE CONTROL--TIRES ARE 16" FIRESTONE WILDERNESS AT TIRES. PLEASE ADVISE TIRES HAD 40,000 MILES. (CLAIM# 14-1306-507) *MW

ANY RECALL ON FIRESTONE WILDERNESS AT TIRES, MODEL #P255/70R16? DRIVING AT 73 MPH AND FELT A PULL TO THE RIGHT. LOST CONTROL AND ROLLED OVER TWICE. (CLAIM# 06-6479-663) *MW

INSURED BELIEVES THAT HE HAD A TREAD SEPARATION OCCUR CAUSING THE ACCIDENT. FIRESTONE WILDERNESS AT TIRE. WILDERNESS A/T P255/70R16. (CLAIM# 42-1278-129) *MW

FIRESTONE WILDERNESS AT SIZE P235/75R15 105SM/S SOT VDHL 1P1Y028 THE TIRE WAS THE ORIGINAL WITH 38,037 MILES

FIRESTONE TIRE FAILURE-FIRESTONE WILDERNESS AT (SIZE UNKNOWN). TREAD SEPARATION-INSURED WAS DRIVING DOWN HIGHWAY (INTERSTATE 10). INSURED FELT VIBRATION IN REAR OF VEHICL. INSURED DROVE INTO SERVICE STATION AND HAD TIRES CHECKED. ATTENDANT ADVISED TIRES IN REAR OKAY. INSURED RE-ENTERED HIGHWAY AND LOST CONTROL FLIPPING VEHICLE OVER. TIRE HAS BEEN REMOVED AND RETAINED. REP HAS CONTACTED FIRESTONE. TIRE HAS BEEN SHIPPED TO FIRESTONE WITH CERTIFIED LETTER. FIRESTONE HAS NOT REPLIED TO DATE. (CLAIM# 24-5124-255) *MW

WE UNDERSTAND THERE IS SOME TYPE OF RECALL ON FIRESTONE TIRES PUT ON FORD VEHICLES? WE HAVE TIRE AS EVIDENCE. PLZ ADVISE ON HANDLING. ANN CALLED CONFIRMING TIRE TO BE WILDERNESS AT P235/75R15 DOT N/A. (CLAIM# 75-A259-335) *MW

INSURED ON THE HIGHWAY, HIT SOME OIL IN ROADWAY, LOST CONTROL OF VEHICLE, ROLLING IT OVER SEVERAL TIMES. HE WAS TAKEN TO ER WITH MULTIPLE INJURIES. PASSENGER ALSO SUFFERED UNKNOWN INJURIES. PASSENGER IS INSURED'S ROOMMATE IN COLLEGE. VERIFIED THAT IV HAS 4 FIRESTONE WILDERNESS TIRES. ALL 4 TIRES ARE FLAT. (CLAIM# 59-V467-108) *MW

APPEARS TO BE TIRE FAILURE. SIDE OF THE TIRE HAS BLOWN OUT. FIRESTONE WILDERNESS AT P235/75R15. (CLAIM# 01-6196-609) *MW

VEH#1 HAD A BLOW OUT & VEH OVERTURNED COMMENTS FROM THE ADJUSTER FIRESTONE WILDERNESS TIRE P235/75/R15. (CLAIM# 53-C586-926) *MW

ONE CAR ACCIDENT OF THE FREEWAY. RIGHT REAR TIRE DESTROYED. INSURED HAD COMPLAINED OF FOATING FEELING PRIOR TO ACCIDENT. FIRESTONE WILDERNESS TIRES. (CLAIM# 47-4079-724) *MW

FIRESTONE: INSURED SEVERELY INJURED IN SINGLE VEHICLE ROLL-OVER CRASH. WILDERNESS TIRES INVOLVED. WITNESS (TRUCK DRIVER) INDICATED HE THOUGHT TIRE BLEW. EVIDENCE AT SCENE CLEARLY INDICATED THAT THE LEFT REAR TIRE WAS FLAT PRIOR TO THIS LOSS-THAT IT BLEW OUT FROM THE SIDEWALL. SIDEWALL BLOW OUT NO TREAD SEPARTION WILDERNESS AT TIRES SHOW EVEN WEAR PATTERN. SIZE UNKNOWN. (CLAIM# 22-V083-768) *MW

THE TIRE WAS A FIRESTONE WILDERNESS AT 235/75R15 INSD IS CURRENTLY IN POSS. OF THE TIRE THAT BLEW APART AND THE TREAD THAT CAME OFF. (CLAIM# 03-3162-844) *MW

FIRESTONE: FRONT & REAR LEFT TIRES BLEW OUT CAUSING COLLISION W/DRIVER TIRE CONFIRMED TO BE A WILDERNESS P235/75R15. (CLAIM# 30-V250-841) *MW

PLEASE ADVISE IF ANY MANUF. DEFECT ON FIRESTONE TIRES AND ON REAR SEATBELTS ON THE EXPLORER IN THIS SITUATION THANKS THEY ARE THE WILDERNESS TIRES BUT HE WILL MAKE PHOTOS OF THEM. ONLY TWO ARE FLAT AND THAT IS BECAUSE IT LANDED ON THOSE TWO WHEN IT CAME TO REST AND FINISHED IT'S ROLL. (CLAIM# 11-3502-573) *MW

FIRSTONE WILDERNESS 235/75R15. VEH 1 WAS TRAVELING ON 285 WHEN THE LEFT REAR TIRE BLEW OUT. VEH 1 SPUN COMPLETELY AROUND WHEN THE TIRE EXPLOED THE TREAD CAME OFF OF THE TIRE AND HIT THE DRIVER SIDE OF THE VEH 1. (CLAIM# 11-3496-517) *MW

INS WAS TRAVELING SOUTH BOUND ON I-95 AND REAR PASSENGER TIRE BLEW OUT, WHICH WAS CAUSED BY A METAL PIECE IN ROAD. INS SAID THAT THE VEH FLIPPED ABOUT SIX TIMES. SALVAGE SOLD AND NOT AVAILABLE, INSURED NOW ALLEGES THE TIRE BLOW OUT WAS CAUSED BY PRODUCT DEFECT. FIRESTONE WILDERNESS 235/75R15. (CLAIM# 59-V482-220) *MW

FIRESTONE WILDERNESS 235/75/15 TIRE FAILURE. INSURED ADVISED TIRE BLEW. IT IS UNCERTAIN IF TREAD SEPARATED. 10% WEAR ON TIRES AT TIME OF LOSS. INSURED WAS PULLING A BOAT AND WAS PULLING FROM TOLL BOOTH WHEN RIGHT REAR TIRE. THERE WERE INJURIES, BUT HEALTH INSURANCE TOOK CARE OF PAYMENT. INJURY CLAIM NEVER PURSED. NO SALVAGE, NO TIRE. INSURED CONTACT AGENT REGARDING MEDIA ATTENTION. (CLAIM# 13-9504-056) *MW

FIRESTONE WILDERNESS AT P235/75 R15 105 S M/S DOT #W2UU1P0. LEFT REAR TIRE IS ONE WITH TREAD SEPARATION. (CLAIM# 55-S267-885) *MW

DAMAGE TO QUARTER PANEL AND MOLDING DUE TO TIRE TREAD FAILURE FIRESTONE WILDERNESS AT TIRES. (CLAIM# 18-0415-439) *MW

FIRESTONE WILDERNESS AT TIRE. REAR DRIVER'S TIRE BLEW AND TIRE TREAD JUST PEELED OFF IT. ID LOST CONTROL AND ROLLED 98 FORD EXPLORER. ADVISED OF FINDINGS AND E-MAILED INFORMATION LISTED IN DOCUMENT. (CLAIM# 03-3148-617) *MW

TIRE FAILURE: FIRESTONE ALL TERRAIN WILDERNESS 235/75/15, TREAD CAME OFF, TIRE REMAINED INFLATED, NO INJ, APPROX 2 YEARS OLD, NOT WORN OUT PER FIRESTONE. (CLAIM# 43-R511-299) *MW

NEWSPAPER HAS ARTICLE ABOUT FAMILIES IN FLORIDA SUITING FORD MOTORS AND FIRESTONE ABOUT TIRES. INSURED'S TIRE IS FIRESTONE WILDERNESS. IT BLEW IN ACC. (CLAIM# 14-1288-106) *MW

WHILE DRIVING ABOUT 30 MPH RIGHT REAR TIRE HAD A BLOWOUT. TIRE HAD A HOLE ON THE OUTSIDE WALL. FIRESTONE, WILDERNESS AT, P235/75R15. *AK THE TIRES WERE NOT DAMAGED AND WERE NOT DEFLATED. *YH

PE00 020; CONSUMER WAS CHECKING TIRES AND NOTICED THAT THERE WAS A DEFECT IN ALL FOUR TIRES. THERE WERE STRESS MARKS AND CRACKS GOING ALL AROUND THE TIRES. TIRES WERE FIRESTONE WILDERNESS #AT P23575R15 #DOT WTHLIPY407. THERE WERE NO INJURIES. HE REPLACE THEM WITH GOODYEAR TIRES.*AK FIRESTONE WILDERNESS AT P235/75/R15 *MW

CONSUMER HAD FOUND CRACKS ON THE FOUR SET OF TIRES. DEALER HAD REFUSED TO REPLACE THEM.*AK

PE00 020 ; FRONT PASSENGER TIRE WENT FLAT. THEN, A COUPLE OF MONTHS LATER THE REAR PASSENGER TIRE WENT FLAT. SHE CONTACTED FIRESTONE, AND THEY TOLD HER THAT HE RVEHICLE WAS UNDER RECALL DUE TO VIN. THE TIRE WAS FIRESTONE P23570R15.*AK

PE00 020; CONSUMER NOTICED THAT ALL FOUR TIRES HAS STRESS MARKS AND CRACKING ON THE TOP OF TIRES. CONSUMER STATED THAT SHE WENT TO FIRESTONE, AND THE ATTENDANT TOLD HER THAT VEHICLE WASN'T INCLUDED IN RECALL DUE TO VIN. *AK THE CONSUMER HAD THE TIRES INSPECTED AND WAS TOLD THAT THE TIRES HAS CRACKS LIKE OTHER FIRESTONE TIRES. *YH

TRAVELING 65MPH & HEARD A NOISE. TIRE WENT FLAT. EXCHANGED IT WITH THE SPARE. TREAD HAD SEPARATED FROM THE FIRESTONE WILDERNESS AT TIRE P235/75R15. *SLC

JUST BROUGHT VEHICLE 9/6/00. ONE WENT FLAT & WAS PLUGGED & PLACED BACK ON VEHICLE. NO GUARANTEED ISSUED ON TIRE FOR RECALL & IT WAS RECALLED. MECHANIC TOOK TIRE OFF & REPLACED IT. OTHER 3 TIRES NOT ON RECALL. TOOK VEHICLE TO DIAGNOSTIC STORE & HAD THEM INSPECTED. ALL 3 TIRES HAD CRACKS. THE LOCATION OF THE CRACKS WAS BY THE TREAD ON THE CASINGS. TIRES NOT REPLACED. FIRESTONE WILDERNESS AT P235/75R15 WITH 73,000 MILES ON IT.*AK

TIRES HAVE RIPS AROUND EVERY TREAD ON ALL WHEELS. *AK( DOT NUMBER: NONE TIRE SIZE: 255/70/R16 )

MASTER CYLINDER REPLACED BY FORD TECHNITIANS THEN 14 DAYS LATER THE MASTER CYLINDER FAILED AGAIN. *AK

I WAS UNSURE OF WHERE EXACTLY TO SEND THIS LETTER, SO I HOPE THIS IS THE. NO SAFETY DEFECT LISTED IN SUMMARY. *AK( DOT NUMBER: TIRE SIZE: 15 )

TIRES HAVE WEATHER CRACKS AT 23,877MILES AS STATED AT FIRESTONE DEALER. THE DEALER SAID TO REPLACE THE TIRES AND THEY WOULD PRORATE NEW TIRES.THE TIRES ALSO HAVE A CRACK LINE STARTING ABOUT 1 INCH FROM THE TOP OF THE TIRES RUNNING AROUND THE WHOLE DISTANCE OF ALL FOUR TIRES. THE FIRESTONE DEALER MADE NO MENTION OF THIS FACT. THESE ARE NOT THE SERIAL NUMBERS BEING RECALLED BUT ARE DOING THE SAME THING AS THE RECALLED TIRES. TWO OTHER TIRE DEALERSHIPS RECOMMENDED IMMEDIATE REPLACEMENT AS THEY FELT THE TIRES WERE DEFECTIVE.I FIRMLY BELIEVE THAT THESE TIRES ARE DEFECTIVE AND THAT ALL WILDERNESS AT TIRES SHOULD BE REPLACED. *AK( DOT NUMBER: TIRE SIZE: P235/75R15 )

TREAD WEAR IS EXCELLENT, BUT THERE ARE SMALL CRACKS IN THE RUBBER ON BOTH THE OUTSIDE AND INSIDE EDGES OF ALL FOUR (4) TIRES. IN LIEU OF THE PROBLEM WITH OTHER FIRESTONE TIRES AND THEIR RECALL, MY MECHANIC SUGGESTED THAT I REPORT THIS AS HE BELIEVES THAT THIS CONDITION COULD LEAD TO TREAD SEPARATION AS WITH THE 15 INCH TIRES THAT HAVE BEEN RECALLED. THANK YOU FOR ANY ASSISTANCE THAT YOU CAN GIVE IN THIS MATTER. *AK( DOT NUMBER: TIRE SIZE: P255/70R16 )

FIRESTONE WRITTEN 11 SEPT 2000 ALL TIRE WERE AFFECTED BY RECALL. *AK( DOT NUMBER: TIRE SIZE: P235/75R15 )

TIRE CRACKED AT THE SIDEWALL, CONSUMER IS CONCERNED DUE TO RECENT RECALL 00T005 (FIRESTONE WILDERNESS HT ON THE EXPLORER AND FIRESTONE ATX ON THE RANGER). NLM

WE FOUND CONTINUOUS CRACKS IN ALL FOUR OF OUR 15" WILDERNESS TIRES ON THURSDAY, AUGUST 10, 2000. FIRESTONE REFUSED TO REPLACE THEM BECAUSE THE DOT CODE WAS VNHL INDICATING THAT THEY WERE MADE IN QUEBEC. OUR FORD DEALER, JIM ROSS, TOLD US TO GO ANYWHERE AND BUY ANY TIRES, AND THAT FORD OF FIRESTONE WOULD REIMBURSE US. HE SAID THEY WERE SCAREY LOOKING. HE WAS WORRIED ABOUT MY WIFE, LUANNE, DRIVING ON THEM. LUANNE BOUGHT 4 NEW MICHELINS AND HAD THEM PUT ON FOR $507.32. SINCE THE DAMAGED FIRESTONES WERE NOT MADE IN DECATUR, IT LOOKS LIKE WE WILL NOT GET OUR MONEY BACK. WE ARE UPSET ABOUT LOSING THIS MUCH MONEY, BUT MY FAMILY'S SAFETY IS MORE IMPORTANT THAN $500. I HOPE YOUR OFFICE CAN LOOK INTO THIS PROBABLE PROBLEM WITH THESE TIRES THAT SO FAR HAVE ESCAPED THE RECALL, BEFORE MORE LIVES ARE LOST AND PROPERTY DAMAGED. THANK YOU SO MUCH FOR YOUR TIME. SINCERELY, BILL DUGAN( DOT NUMBER: VNHL )

TIRE COMPLETELY SEPARATED AND ALMOST CAUSED ROLLOVER. THIS IS NOT ONE OF RECALLS , BUT IT IS DEFECTIVE AND MAYBE SHOULD BE INCLUDED.( DOT NUMBER: VNHL TIRE SIZE: P23575R15 )

THERE IS A THUMPING ON THE DRIVER'S SIDE FLOOR BOARD, WHILE TURNING THE WHEEL. THIS THUMPING FEELS AS IF SOMETHING IS BINDING IN THE FRONT DRIVER SIDE WHEEL. HAS BEEN TO THE DEALERSHIP 3 PREVIOUS TIMES AND WILL BE RETURNING FOR THE 4TH. ASAP THIS IS A LEASED VEHICLE. AND THE OWNER OF THE DEALERSHIP IS AWARE OF ALL THE PROBLEMS THIS VEHICLE HAS HAD. I ALSO HAVE RECEIPTS OF EVERY TIME THIS VEHICLE HAS BEEN IN FOR SERVICE. MY CONCERN IS THAT, IF I WANTED A VEHICLE WITH ALL THESE PROBLEMS, I MIGHT AS WELL OF PURCHASED A USED ONE. IN ORDER TO GET OUT OF THE LEASE, THE DEALERSHIP WANTS TO CARRY OVER THE REMAINING LEASE TO ANOTHER VEHICLE. I FEEL I DIDN'T CAUSE THESE PROBLEMS, SO WHY HAVE I BEEN SUBJECT TO BEING PENALIZED FOR THE REMAINING LEASE OF 1 YR. CAN YOU HELP?

WIPER MOTOR FOR REAR WINDOW FAILED

WIPER MOTOR ON REAR WINDOW FAILED

WHILE DRIVING 70MPH HEARD NOISES HITTING VEHICLE. DRIVER HAD VEHICLE UNDER CONTROL. PULLED OVER & CHECKED THE TIRES. NOTICED LEFT REAR TIRE'S OUTSIDE WALL HAD COME OFF. THERE WAS ABOUT A 6-8 INCH OF RUBBER HOLDING THREAD TO THE TIRE. REPLACED TIRE WITH THE SPARE. STILL HAS THE TIRE. WAS ORIGINAL EQUIPMENT ON VEHICLE. FIRESTONE WILDERNESS AT P235/75R15 WITH 38,000 MILES.*AK

WHILE DRIVING APPROXIMATELY 30-40MPH DUE TO RAIN. SUDDENLY VEHICLE WENT ACROSS HIGHWAY LANES & THEN FLIPPED OVER. LEFT FRONT & REAR TIRES HAD BLOWNOUT COMPLETELY. THIS HAD CAUSED DRIVER TO LOSE CONTROL. TOWED TO BODY SHOP. WAS REPAIRED. HAD THE TWO TIRES ON THE LEFT SIDE REPLACED. THE TIRES WERE SHREDDED. DO NOT HAVE THE TIRES. FIRESTONE AT P255/70R16 WITH 37,000 MILES. *AK (SEE NEW JERSEY POLICE ACCIDENT REPORT)

PE00 020; CONSUMER WAS TRAVELING ABOUT 35MPH ON THE HIGHWAY AND STEERING WHEEL WAS SHAKING. HE PULLED OVER TO THE SHOULDER, AND THE LEFT FRONT TIRE HAD BUBBLES. ALSO, RIGHT PASSENGER'S SIDE TIRE TREAD SEPARATED AND HA A HOLE. CONSUMER HAS CONTACTED FIRESTONE. FIRESTONE WILDERNESS #AT , TIRE SIZE P23570R15. *AK

PE00-020, TIRE SIZE P235/75R15; SIDE OF TIRE MADE IN CANADA. A HAIRLINE CRACK DEVELOPED ABOUT AN INCH DOWN FROM THE TREAD, ALL AROUND THE TIRES. DEFECT WAS OCCURRING ON ALL 4 TIRES.*AK THE CUSTOMER PURCHASED FIVE NEW TIRES TO REPLACE THE TIRES THAT DEVELOPED HAIR LINE CRACKS AROUND THE TREAD. *YH

TO WHOM THIS MAY CONCERN, I AM WRITING A COMPLAINT AS A LAST RESORT IN HOPES THAT SOMEONE WILL HELP ME WITH MY FIRESTONE TIRES. I HAVE A 1998 EXPLORER WITH WILDERNESS AT TIRES THAT ARE NOT MADE AT THE DECATUR PLANT AND NOT CURRENTLY UNDER A RECALL. HOWEVER, I HAVE 3 TIRES THAT HAVE 37K MILES ON THEM (PURCHASED WITH VEHICLE) THAT HAVE CRACKS AND SPLITTING ALONG THE ENTIRE CURCUMFRANCE OF THE TIRES WHERE THE SIDEWALL MEETS THE TREADS. I HAVE BROUGHT MY TIRES INTO FIRESTONE, THEY BLAME FORD FOR THE 26LB AIR PRESSURE AND SAY THE CRACKING IS "NORMAL" AND "COSMETIC". I ALSO BROUGHT MY VEHICHLE INTO FORD AND THEY SAID THEY CAN DO NOTHING AS THEYDID NOT MAKE THE TIRE. THE MECHANIC DID AGREE HOWEVER, THE TIRE IS DEFECTIVE. I ALSO BROUGHT MY VEHICLE INTO A GOODYEAR STORE, AND THEY TOO ADVISED ME THAT THE 3 TIRES ARE DEFECTIVE AND THE TREADS ARE SEPERATING FROM SIDEWALL. I DO NOT HAVE THE MONEY TO REPLACE 4 TIRES, MUCH LESS 5 AND I KNOW FOR A FACT MY FIRESTONE TIRES ARE DEFECTIVE, EVEN IF THEY WHERE NOT MADE IN THE ILLINOIS PLANT. I AM NOT GETTING HELP FROM EITHER FORD OR FIRESTONE, BOTH REFUSE TO ACCEPT RESPONSIBILITY. I WOULD HOPE SOMEONE WILL BE ABLE TO CONACT ME AND TELL ME HOW TO PROCEED. I HAVE A FAMILY OF 5 AND DO NOT WANT TO RISK THEIR LIVES. I THANK YOU FOR YOUR TIME. ....STACEY O'CONNELL( DOT NUMBER: )

TIRES CRACKING BETWEEN TREAD AND SIDEWALL FOR THE ENTIRE CIRCUMFERENCE OF THE TIRE ON ALL FOUR TIRES.( DOT NUMBER: VNCU 1PX TIRE SIZE: P255/70R16 )