FIRESTONE AT TIRES P235/75R15 WERE EXPERIENCING TREAD SEPARATION. *SLC
1998 Ford Explorer complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1998 record →
ORIGINAL EQUIPMENT ON A 1998, EXPLORER, P235/75R15 SIZE, DOT# W2HL. TREAD ON TWO TIRES HAVE STARTED TO CRACK BETWEEN THE SIDEWALL AND THE TREAD.*AK THE DEALER TOLD THE CUSTOMER THE TIRES WERE NOT PART OF THE RECALL. *YH
THE 2 FRONT TIRES ON MY FORD EXPLORER HAD STEEL CORD SHOWING THROUGH THEM AT 38,00 MILES I TOOK THE CAR TO BIG O TO HAVE THE TIRES REPLACED THE INFORMED ME THAT THE TIRES DID NOT MATCH THE DOT CODE THAT FIRESTONE IS RECALLING BUT THE NEW TIRES COULD NOT BE PUT ON THE CAR WITHOUT HAVING THE WHEEL BARRINGS REPACKED. I DON'T KNOW IF FORD HAS HAD PROBLEMS WITH THE FRONT WHEEL ASSEMBY ON THE EXPLORERS OR IF THE FIRESTONE TIRES ARE TO BLAME BUT I WOULD APPRECIATE ANY INFORMATION YOU CAN GIVE ME. I AM AFRAID OF THE CAR NOW AND I AM OUT $547.00 ON A CAR THAT I STILL CONSIDER TO BE NEW FOR THESE PROBLEMS.( DOT NUMBER: W2HL TIRE SIZE: P235/75R15 )
TREAD SEPARATION & CRACKING AT 2 YEARS & 20,000 MILES.. POSSIBLE RECALL ITEM ?( DOT NUMBER: W2CU1PX TIRE SIZE: P255/70/16 )
ON 6/18/2000 OUR 1998 FORD EXPLORER WITH FIRESTONE BLOW-OUT OR A TREAD PROBLEWILDERNESS AT TIRES WENT OUT OF CONTROL AFTER MAKING A SHARP STEERING MANEUVER TO AVOID ANOTHER CAR. OUR VEHICLE SUBSEQUENTLY ROLLED OVER (WE WERE TOLD) SIX TIMES. WE DO NOT BELIEVE THERE WAS A TIRE M, BUT WHAT WE SUSPECT HAPPENED IS DEBEADING OF THE TIRES. WE HAVE READ YOUR 130 PAGE REPORT FROM JULY 1999 ENTITLED "AN EXPERIMENTAL EXAMINATION OF SELECTED MANEUVERS THAT MAY INDUCE ON-ROAD UNTRIPPED, LIGHT VEHICLE ROLLOVERS - PHASE II OF NHTSA'S 1997-1998 VEHICLE ROLLOVER RESEARCH PROGRAM". WE ARE CONCERNED THAT WITH THE AMOUNT OF EMPHASIS CURRENTLY BEING PLACED ON THE BLOW-OUT/TREAD PROBLEM, THAT THIS OTHER PROBLEM OF TIRE DEBEADING IS BEING IGNORED. WE HAVE PICTURES OF OUR VEHICLE FROM AFTER THE ACCIDENT THAT SHOW THE TIRES SEPARATED FROM THE RIMS (DEBEADED). WE WOULD BE EAGER TO DISCUSS OUR ROLLOVER ACCIDENT FURTHER IN AN ATTEMPT TO HELP PREVENT FURTHER HORRIBLE ACCIDENTS OF THIS NATURE. IF YOU HAVE ANY FURTHER INFORMATION THAT WILL HELP US UNDERSTAND THE NATURE OF OUR ACCIDENT , WE WOULD BE VERY APPRECIATIVE. WE ARE NOT SURE AT THIS POINT IF WE HAVE ENOUGH INFORMATION TO PROCEED LEGALLY AGAINST EITHER THE VEHICLE OR TIRE MANUFACTURER.( DOT NUMBER: TIRE SIZE: 15IN )
I OWN FOUR WILDERNESS TIRES W ITH THE VD MARK, THE RECALLED TIRES; THE TIRE SHREDDED AND I HAD TO BRING THE VEHICLE TO A STOP WHICH RESULTED IN RIDING ON THE RIGHT FRONT TIRE RIM. THE RIM BECAME JAGGED AND IT COST $175 TO GET IT SMOOTHED OUT. I AM REQUESTING A REPLACEMENT OF RIM IN ADDITION TO REPLACEMENT OF ALL TIRES ON THE EXPLORER. I AM ALSO REQUESTING A REFUND OF $175 FOR HAVING THE RIM REPAIRED.( DOT NUMBER: VD TIRE SIZE: P235/75R15 )
FIRESTONE WILDERNESS AT TIRES EXPERIENCED CRACKING AROUND THE TREAD AND SIDEWALLS, CONSUMER WANTS REIMBURSEMENT. *SLC
CONSUMER IS NOT SATISFIED WITH THE RECALL REPAIR (OOT-OO5) FOR THE FIRESTONE TIRE DEFECT, CONSUMER WAS CHARGED FOR ADDITIONAL CHARGES FOR ROTATION, CONSUMER BELIEVES THIS SHOULD BE INCLUDED IN THE RECALL REPAIR, CONSUMER REQUESTING REIMBURSEMENT. *MJS
FIRESTONE WILDERNESS TIRE WERE INCLUDED IN RECALL NOTICE 00T-005, DEALER HAD NO TIRES IN STOCK TO REPLACE CONSUMER TIRES AND WAS PLACED ON A WAITING LIST.
CONSUMERS FIRESTONE TIRES WERE INCLUDED IN RECALL 00T-005, CONSUMER WAS PUT ON 2 DIFFERENT FIRESTONE DEALERS WAITING LIST TO WAIT FOR TIRES TO ARRIVE, CONSUMER DECIDED TO GET FIVE NEW TIRES FROM A COMPETITIVE TIRE MAKER AND IS REQUESTING REIMBURSEMENT BUT FIRESTONE STATED CONSUMER MUST BRING IN OLD TIRES TO BE REIMBURSED. NLM
DEALER CHARGED CONSUMR FOR RECALL (OOT-005) REPLACEMENT OF THE FIRESTONE TIRES, CONSUMER WAS UNDER THE IMPRESSION THAT THE TIRE EXCHANGE WAS TO BE AT FIRESTONES EXPENSE THUS CONSUMER REQUEST A REFUND. NLM
PE00-020, ORIGINAL EQUIPMENT ON 1998, FORD, EXPLORER WITH 32000 MILES, P25570R16, DOT WD, CONSUMER WENT TO TIRE SHOP TO GET TIRES ROTATED AND BALANCED. WHEN TIRE TECHNICIAN TOOK OFF TIRES HE NOTICED THE BEGINNING OF TREAD SEPARATION , AND STRESS FRACTURES. TOLD CONSUMER TO HAVE THEM REPLACED.*AK
TOOK SEAT BELT TO BE REPAIRED 3 OR 4 TIMES AND ENDED UP BEING ORDERED AND WRECKED BEFORE GETTING IT REPLACED. TIRE ON RIGHT REAR SHREDDED AND FRONT RIGHT AND LEFT REAR BLEWOUT. IT WAS A ROLLOVER ACCIDENT FRONT TO REAR AND SIDE ROLLOVER AND AIRBAGS DIDN'T COME OUT. MY 5 1/2 YEAR OLD DAUGHTER WAS THROWN AND KILLED IN THE WRECK.( DOT NUMBER: )
ON MONDAY 8/21/00 WHILE HAVING SCHEDULED MAINTENANCE PERFORMED ON MY '98 FORD EXPLORER, I WAS INFORMED THAT THE TIRES ON MY EXPLORER WERE TIRES THAT HAD BEEN RECALLED BY FIRESTONE(P235/75R15 FIRESTONE WILDERNESS AT WITH A DOT CODE OF VDHLIPY368). HESTER TRUCKING, INC & TIRE SERVICE(HESTERS TIRE CO.) THE BUSINESS PERFORMING THE SERVICE OFFERED A SELECTION OF TIRES. I CALLED 1-800-465-1904 AND SPOKE WITH FIRESTONE REPRESENTATIVES, JASON MILLER AND DAVID ALVALBALOS. THEY INFORMED ME THAT I COULD HAVE THE FIRESTONE TIRES REPLACED WITH ANY BRAND THAT I SELECTED AND FIRESTONE WOULD REIMBURSE ME UP TO $100 PER TIRE. WE HAD A SET OF MICHELINS INSTALLED. REYNOLD HESTER (MANAGER AT HESTER'S TIRE SERVICE 910-863-3149) DID NOT HAVE THE FORMS NEEDED TO REQUEST A REFUND FROM FIRESTONE. I WAS TOLD THAT THE FORMS WOULD BE AVAILABLE ON TUESDAY 8/22. I RETURNED TO THE HESTER'S TIRE CO. TUESDAY EVENING TO FIND THAT NO FORMS WERE AVAILABLE. I CONTACTED THE TIRE WHOLESALER THAT DOES BUSINESS WITH HESTER'S TIRE(1-800-237-7479, ZEE WESTBROOK AND JEFF), THEY INFORMED ME THAT A SHIPMENT OF RECALLED FIRESTONE TIRES HAD BEEN SHIPPED TO THEM FROM HESTER'S TIRES AND THAT THE TIRES THAT I HAD REPLACED WERE PROBABLY IN THAT SHIPMENT. I CONTACTED THE FORD DEALERSHIP WHERE I PURCHASED THE EXPLORER, (LAFAYETTE FORD, SERVICE MANAGER PAULA) SHE INFORMED ME THAT THEY DID NOT HAVE FORMS AND THAT I SHOULD CONTACT A FIRESTONE DEALER. I CONTACTED FIRESTONE DEALERS IN FAYETTEVILLE NC,LUMBERTON NC .(BLACKS TIRE SERVI
WHILE DRIVING THE VEHICLE IT HAS A LOT OF CREAKING AND KNOCKING NOISES COMING FROM UNDER THE FRONT OF EXPLORER, YOU CAN FEEL THE KNOCKING THROUGH THE STEERING WHEEL. HAVE NOT FOUND ANYTHING BROKEN.
ALL 5 TIRES INCLUDING THE SPARE HAVE AN HAIRLINE CRACK ON THE SIDE WALL APPROX. 1'' DOWN FROM THE TREAD SURFACE( DOT NUMBER: VIIHL TIRE SIZE: P235/75R15 )
ALL 4 OF THE VEHICLES FIRESTONE TIRES HAD CRACKS, CONSUMER HAD ALL FOUR TIRES REPLACED. NLM
CONSUMER BELIEVES A LESSER QUALITY TIRE WAS PUT ON IN REPLACEMENT OF THE FIRESTONE WILDERNESS TIRES, CONSUMR WAS ALSO CHARGED FOR ALIGNMENT OF ALL THE TIRES WHICH HE BELIEVES SHOULD HAVE BEEN INCLUDED IN THE RECALL. NLM
CUSTOMER STATES THE VEHICLE PULLS TO THE RIGHT, IT WAS DISCOVERD THAT THE FIRESTONE TIRES WERE DEFECTIVE AND SUBSEQUENTLY REPLACED, HOWEVER THE REPLACEMENT TIRES THAT ARE NOW ON THE VEHICLE ARE ON THE RECALL LIST. *JG
PE00 020; TOOK VEHICLE TO AN INDIVIDUAL TIRE PLACE FOR BALACING AND ROTATION OF TIRES. MECHANIC TOLD HIM THAT REAR DRIVER'S SIDE TIRE HAS CRACKING ALL AROUND THE SIDEWALLS. FIRESTONE, WILDERNESS #AT, P23575R15 #DOT W-2. THERE WERE NO INJURIES. *AK
ORIGINAL EQUIPMENT ON A FORD, EXPLORER, 1998, P23575R15 WHILE DRIVING DOWN THE HIGHWAY, REAR PASSENGER'S SIDE TIRE DELAMINATED. TOOK TO FIRESTONE, AND THEY NOTICED ALL 4 TIRES WERE CRACKING, SO THEY REPLACED THEM.*AK *SLC
ORIGINAL EQUIPMENT ON A 1998, EXPLORER, P235/75R15 SIZE, DOT#: VNHL. TREAD ON ALL FOUR FIRESTONE WILDERNESS AT TIRES HAVE STARTED TO SEPARATE ALONG THE SIDEWALL.*AK *SLC
PE-00020; ORIGINAL EQUIPMENT ON A 1998, FORD, EXPLORER, 26,000 MILES, TIRE SIZE 235/75R15, DOT VNHL 427. LEFT FRONT TIRE HAS A VISIBLE BUBBLE UNDER THE TREAD. *AK UPON EXAMINATION BY A DEALER , ONE OF THE FOUR TIRES APPEARED TO HAVE SIGNS OF TREAD SEPARATION. *YH
FIRESTONE WILDERNESS AT TIRES P235/75R15 DOT W2HL EXPERIENCED 1 TREAD SEPARATION ON THE RIGHT REAR TIRE AND LEFT REAR TIRE EXPERIENCED A SPLIT OF TREAD IN THE CENTER OF THE TIRE. *SLC
FIRESTONE TIRE DELAMINATED AND THE EXPLORER WENT OUT OF CONTROL AND ROLLED OVER NUMEROUS TIMES. ALL 4 OCCUPANTS SUSTAINED SEVERE BACK AND NECK INJURIES. *AK( DOT NUMBER: W2HL TIRE SIZE: P235/75R15 )
IN A COLLISION WITH A DEER, PASSENGER'S SIDE OF VEHICLE WAS FORCED ONTO SOFT SHOULDER, AT WHICH TIME 1 (OR BOTH) TIRES CAME OFF THE RIM (WHOLE TIRE WAS INTACT). I WAS NOT AWARE OF THE TIRES HAVEING LEFT THE RIM AND WHEN RETURNING THE VEHICLE TO THE ROAD, THE BARE RIM FORCED A VEHICLE ROLLOVER (AT LEAST 4 TIMES) INJURING MYSELF. THE VEHICLE WAS TOTALED, AS WAS PERSONAL PROPERTY IN THE VEHICLE. I AM COMPLETING THIS REPORT TO SUPPLIMENT THE INVESTIGATION OF FIRESTONE/FORD ON THE WILDERNESS AT DEFECTS. I UNDERSTAND THAT THE INVESTIGATION HAS ALSO FOUND PROBLEMS WITH THE TIRES COMING OFF THE RIM, WHICH WAS THE CAUSE OF MY ACCIDENT. *AK
ALL FOR TIRES SHOWING SIGNS OF TREAD SEPARATION. HAIRLINE CRACK AROUND ALL TIRES BETWEEN TREAD AND SIDWALL. FIRESTONE WILL NOT REFUND REPLACEMENT COSTS. THESE TIRES SHOULD BE RECALLED AS WELL. *AK( DOT NUMBER: VNHLIDY387 TIRE SIZE: 15 )
MY TIRES HAD APPROX. 39,000 ON THEM WHEN I HAD THEM CHECKED BY A FIRESTONE DEALER. I WAS TOLD THEY WERE MADE IN CANADA WITH THE DOT CODE VNHL. I REPLACED ALL FOUR TIRES WHEN I NOTICED OBVIOUS STRESS CRACKS WHERE THE SIDEWALL MEETS THE TREAD. I BELIEVE THIS IS THE SAME PROBLEM THAT OTHER OWNERS HAVE EXPERIENCED WITH THEIR TIRES.*AK( DOT NUMBER: VNHL TIRE SIZE: P235/75R15 )
THE RIGHT FRONT TIRE BLEW OUT WHILE DRIVING ON AN INTERSTATE IN NJ. I LOST CONTROL OF THE VEHICLE, AND SIDE-SWIPED A ROAD SIGN. THE VEHICLE HAD OVER $6300 IN REPAIRS. PLEASE FEEL FREE TO CONTACT ME FOR MORE INFORMATION.*AK( DOT NUMBER: VDHL TIRE SIZE: P235/75R15 )
PE00-020; CONSUMER HAD INSPECTED THE TIRES AND FOUND CRACKS ALL AROUND THE TIRES. CONSUMER WAS AFRAID OF TREAD SEPARATION, JUST LIKE SEEN ON TV. FORD, EXPLORER, 1998, P235/75 R15, DOT VNHL CANADA. *AK THERE WERE ROLLOVER ACCIDENTS IN CALIFORNIA AND ARIZONA DUE TO THESE TIRES WHICH ARE NOT ON RECALL BUT SHOULD BE INVESTIGATED. *YH
AFTER HAVING THE SECOND REPLACEMENT BY THE DEALER, THEY SAID THAT THEY ALWAYS BURN OUT. I HAVE HADE A PROBLEM WITH FOGLIGHT BURNING OUT ABOUT EVERY FEW MONTHS AS WELL
FIRESTONE TIRES MADE AT PLANT OTHER THEN DECATUR. OUR FAMILY IS LEAVING ON A 1200 MILE TRIP IN ABOUT TWO WEEKS. FIRESTONE ORIGINALLY CHECKED TIRES AND INDICATED TO ME THAT THEY ARE OK BECAUSE THEY WERE MADE AT THEIR WASHINGTON STATE PLANT AND NOT THE DECATUR PLANT AND THAT THEY ARE NOT SUBJECT TO THE RECALL. I ACCEPTED THERE EXPLANATION BUT AFTER SEVERAL WEEKS OF POOR PUBLICITY ON THE PART OF FORD AND FIRESTONE I DECIDED TO HAVE THEM CHECKED BY ANOTHER DEALER. THE TIRES WERE PULLED FROM THE EXPLORER AND IT WAS FOUND THAT ONE TIRE(RIGHT FRONT) INDICATED THE TREAD WAS PULLING WAY FROM THE REST OF THE TIRE. ALL TIRES WERE PROPERLY INFLATED AND ROTATED SINCE THE VEHICLE WAS PURCHASED NEW IN 1998. I REPLACED THE TIRES WITH ANOTHER BRAND THAT IS ACCEPTABLE TO FORD AND PAID FOR THE TIRES MYSELF. I HAVE KEPT THE TIRES AND THE ONE THAT WAS FAILING IN CLEARLY MARKED AND HIGHLIGHTED. I TOOK THE TIRES TO BOTH MY FORD DEALER AND THE LOCAL FIRESTONE DEALER AND WAS ADVISED THAT THERE IS NOTHING THEY CAN DO TO REIMBURSE ME BECAUSE THEY ARE NOT BEING RECALLED. THE COST WAS $482. FOR 4 TIRES. THE TECHNICIAN THAT REPLACED THE TIRES IS EXPERIENCED AND HAS BEEN IN THE TIRE BUSINESS FOR 5-6 YEARS. HE INDICATED THAT IN HIS OPINION THE TIRE MET ALL THE CRITERIEA OF THOSE BEING RECALLED AND THAT THE POSSIBLITY OF FAILURE WAS VERY HIGH PARTICULARLY WITH THE TYPE OF DRIVING WE WOULD BE DOING(LONG DISTANCE, WARM CLIMATE AND HIGH SPEEDS). MY CONCERN IS THAT FIRESTONE MAY HAVE A DESIGN DEFECT IN THE TIRE
TIRES NOT MADE AT PLANT ON RECALL, ALTHOUGH THE "CUPPING" PROBLEM PERSISTS(RELATING TO ARTICLE IN USA TODAY A FEW WEEKS AGO)( DOT NUMBER: )
AFTER TAKING MY EXPLORER IN TO THE FIRESTONE DEALER IN MESA, HE REPLACED THE 2 REAR TIRES AND SPARE. HE INSPECTED THE OTHER TIRES AND SAID THEY WERE FINE. HE PLACED THE FRONT TIRES ONTO THE REAR AND PLACED THE NEW TIRES ON THE FRONT. 3000 MILES LATER W( DOT NUMBER: VDHL1PY068 TIRE SIZE: P235/75R15 )
SIX FLAT TIRES ON REAR OF EXPLORER SINCE BEGINNING OF SUMMER( DOT NUMBER: )
MY SAFETY CONCERN IS THE SPARE TIRE NOT SUBJECT TO THE FIRESTONE RECALL. FORD'S CONTRACT WITH FIRESTONE REQUIRED FIVE TIRES OF THE SAME SIZE, TREAD DESIGN, LOAD CAPACITY, ETC TO BE INSTALLED ON MY 1998 FORD EXPLORER 4 WHEEL DRIVE. THAT WAS DONE TO ASSURE THAT WHEN SPARE TIRES WERE USED EITHER IN A FIVE TIRE ROTATION OR AS AN EMERGENCY TIRE, THEY WOULD ALL BE OF THE SAME TREAD DESIGN, ETC SO THAT THE VEHICLE WOULD PERFORM SAFELY. FOUR OF MY FIRESTONE TIRES WERE SUBJECT TO THE RECALL,BUT NOT THE SPARE. I REPLACED THE FOUR ON THE GROUND WITH BIG "O" BRAND TIRES MEETING FORD'S SPECS, AND THE SPARE AS WELL IN ORDER TO BE IN COMPLIANCE WITH FORD;S SPECIFICATIONS. FIRESTONE HAS REIMBURSED ME $400.00 FOR THE FOUR RECALLED TIRES, BUT REFUSES TO PAY FOR THE SPARE WHICH I CANNOT SAFELY USE ON MY VEHICLE. SINCE I EXERCISED MY OPTION OFFERED BY FIRESTONE TO USE ANOTHER MANUFACTURERS TIRES, WHICH DO NOT MATCH FIRESTONE'S TREAD DESIGN, YOU NEED TO ORDER FIRESTONE TO REPLACE THE SPARE TIRE AT THE SAME REIMBURSEMENT LEVEL OFFERED FOR THE RECALLED TIRES. DOING SO WILL BRING ME AND OTHERS INTO CONFORMITY WITH FORD'S SAFETY HANDLING CONCERNS FOR THE FOUR WHEEL DRIVE TO HAVE TIRES OF THE SAME TREAD DESIGN ON THE ROAD DURING FIVE TIRE ROTATION OR DURING EMERGENCY NEEDS. THANK YOU. ROBERT J. WHITTAKER. JR.( DOT NUMBER: VNHL TIRE SIZE: P235/75R15 )
PE00 020; CONSUMER TOOK VEHICLE TO FIRESTONE. FRONT PASSENGER'S AND THE REAR DRIVER'S TIRES HAD STRESS MARKS GOING ALL AROUND THE TIRES. CONSUMER REPLACED THREE TIRES. ONE OF THE TIRES WAS RECALLED. THEY WERE FIRESTONE, WILDERNESS#AT, P23575R15, #DOT VNHL. THERE WERE NO INJURIES. *AK
CONSUMER HAS A 1998, FORD, EXPLORER. DRIVER'S FRONT TIRE HAS A CRACK ON THE INSIDE LEFT. DEALER RECOMMENDED AN INDEPENDENT DEALER TO LOOK AT THE TIRES. TIRE SIZE P23575R15, DOT#W2HL. TIRES WERE REPLACE AT CONSUMER'S COST. TIRES WERE THE ORIGINAL TIRES WITH 40,000 MILES. *AK
I HAVE FIRESTONE WILDENESS AT TIRES MADE IN CANADA. I TOOK THE TIRES TO THE FIRESTONE DEALER FOR INPECTION. THE TECHNICIAN TOLD ME THAT THE TIRES ARE @ A EARLY STAGE OF TREAD SEPARATION. EVENTHOUGH, MY WILDENESS AT TIRES ARE MADE IN CANADA AND NOT PART OF A RECALL, THEY HAVE THE TREAD SEPARATION PROBLEMS.( DOT NUMBER: TIRE SIZE: 235-75-15 )
NOTICED TREAD STARTING TO SEPARATE( DOT NUMBER: VHNL TIRE SIZE: 23575R15 )
ALTHOUGH THESE TIRES ARE NOT OFICIALLY RECALLED YET, I INSPECTED THE OUTER AREA OF THE SIDEWALL AND NOTICED THAT I HAVE HAIRLINE CRACKS ON 3 OUT OF 4 OF MY TIRES!! THIS IS EXACTLY AT THE EDGE OF THE TIRE, ABOUT 5/8" DEEP AROUND THE CIRCUMFERENCE OF THE TIRE. IT IS JUST STARTING TO DELAMINATE AT THIS EDGE. I HOPE THIS RECALL IS WIDENED TO INCLUDE THIS DOT CODE. ALSO, HOW DO I FIND OUT ABOUT THE GOVERMENT'S LIST OF TIRES/ I WANT TO REPLACE THESE AS SOON AS POSSIBLE( DOT NUMBER: VNHLIPY457 TIRE SIZE: 23575R15 )
CONSUMER HASN'T BEEN ABLE TO SCHEDULE APPOINTMENT FOR RECALL 99V164. *SLC
FIRESTONE WILDERNESS HT TIRES 225 70 R15 EXPERIENCED TREAD SEPARATION, CONSUMER WANTS REIMBURSEMENT. *SLC
FIRESTONE WILDERNESS AT TIRES ARE EXPERIENCING TREAD SEPARATION, CONSUMER IS REQUESTING REPLACMENT TIRES AT NO CHARGE. *SLC
AFTER DRIVING FROM OKLAHOMA CITY, OK TO SILVER CITY, NM AT HIGH SPEEDS (70 MPH) AND IN HIGH TEMPERATURES (100 DEGREES F), I NOTICED THAT A LINE OF CRACKS HAD FORMED ON ALL FOUR TIRES ON THE SIDEWALLS WHERE THE TREAD JOINS THE SIDEWALL. A TIRE DEALER IN S( DOT NUMBER: W2HL1PY138 TIRE SIZE: P235/75R15 )
STEVE OLINGER, A SERVICE MANAGER AT WALKER FORD HAD MY CAR INSPECTED AND FOUND THAT THREE OF MY TIRES WERE SUBJECTED TO THE FIRESTONE RECALL. HE THEN TOLD ME THAT FORD WOULD NOT REPLACE THE TIRES BECAUSE FORD AND FIRESTONE HAD AGREED NOT TO REPLACE TIRES WITH OVER 50,000 MILES. I HAVE CALLED AND VISITED FIRESTONE AND THEY HAVE SAID FORD IS WRONG. I TOLD FORD THIS BUT THEY HAVE RESTATED THEIR POLICY TO ME.( DOT NUMBER: TIRE SIZE: 15 INCH )
INTERMITTENTLY, VEHICLE STALLS OUT AND DIES WHEN DECELLERATING. DEALER HAS INSPECTED VEHICLE SEVERAL TIMES, AND HAS REPLACED ENGINE TEMPRATURE SENSOR, BUTPROBLEM STILL EXISTS. *AK
PE00 020; CONSUMER WAS TRAVELING ABOUT 55MPH ON HIGHWAY, HE DIDN'T HEAR A NOISE, BUT LEFT REAR TIRE TREAD SEPARATED. TIRE WAS A FIRESTONE, WILDERNESS#AT, P23575R15. THEN, TWO DAYS LATER RIGHT REAR TIRE WENT FLAT IN FRONT OF CONSUMER'S HOME. HE TOOK THE TIRE TO FIRESTONE. THE ATTENDANT TOLD HIM THAT TIRE COULD NOT BE REPAIRED AT THAT TIME. *AK
WAS EXITING ONTO A RAMP AT 40MPH WHEN STEERING WHEEL STARTED SHAKING. HAD HEARD A LOUD NOISE PREVIOUSLY. ANOTHER DRIVER WAS HONKING AT EXPLORER . STARTED TO SLOW DOWN & THEN STOPPED. CHECKED THE TIRES. VEHICLE WAS LOPSIDED ON THE RIGHT IN THE REAR. RIGHT REAR TIRE WAS DESTROYED & HAD NO TREAD ON IT. HAD THE SPARE PUT ON BY FORD ROAD SERVICE. BROUGHT ANOTHER FIRESTONE TIRE AS A SPARE. FIRESTONE, WILDERNESS, P255/70R16 WITH 30,000 MILES ON IT. DID NOT HAVE THE TIRE. *AK
VEHICLE WAS PARKED. WAS CHECKING THE TIRES & NOTICED RIGHT FRONT TIRES HAD CRACKS AROUND THE ENTIRE TIRE. THERE WERE CRACKS WERE ALL AROUND THE OTHER TIRES NEAR & IN THE TREAD & CASING MET, LIKE THE RIGHT FRONT. THE CRACKS WERE VERY VISIBLE. BEEN IN TOUCH WITH FIRESTONE WHO WILL REPLACED THE 4 TIRES. DO NOT KNOW ABOUT SPARE. FIRESTONE, WILDERNESS AT, P235/75R15 WITH 5,000 MILES ON THEM.*AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1998 Ford Explorer → · Every Explorer year → · How the figures are calculated →