Page 20 of 40 · complaints 951–1,000 of 1,959

1998 Ford Explorer complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1998 record →

Tires
Filed Oct 3, 2000NY

ALL 4 OF THE FIRESTONE WILDERNESS AT TIRES P255/70R16 DOT VNCU HAVE CRACKS BETWEEN THE SIDEWALLS AND THE TREAD PART OF THE TIRES, FIRESTONE WOULD ONLY PRORATE 4 OF THE TIRES BECAUSE THEY WERE NOT PART OF THE RECALL. *SLC

Tires
Filed Oct 3, 2000TX

REPORTED PROBLEM TO LOCAL FIRESTONE. THEY REFUSE TO PROVIDE ME WITH A VOUCHER (CHECK) SO I CAN PURCHASE A TIRE OF MY CHOOSING AT ANOTHER TIRE DEALER SUCH AS "NTB" [NATIONAL TIRE & BATTERY]. I SPOKE WITH STORE MGR: MR. ANDY RIGGS. I REFUSE TO DO BUISNESS WITH FIRESTONE & DON'T HAVE ANY INTENTION OF GIVING THEM ANY OF MY MONEY. THEY HAVE OFFERED TO SELL ME ONE TIRE [AMERICAN GENERAL] AT THE PRORATED VALUE OF MY DEFECTED WILDERNESS AT TIRE. THIS IS UNACCEPTABLE, I SHOULD HAVE THE TIRE OF MY CHOOSE....AND I USUALLY TAKE ALL ME TIRE BUISNESS TO NTB DUE TO THE QUALITY OF TIRES THE SELL AND THE GOOD SERVICE. THE FIRESTONE STORE I WENT TO HAS THE FOLLOWING ADDRESS "747 DAIRY ASHFORD ROAD" "HOUSTON, TX 77079" "PH(281) 493-1870" "FAX (281) 493-9174" STORE MANAGER NAME: MR. ANDY RIGGS.....ASST. MANGERS NAME: MR. PATRICK BEECH. A PHONE CALL TO THESE PEOPLE COULD SOLVE THIS PROBLEM VERY...VERY QUICKLY.....THANK YOU FOR YOU HELP. *AK (TIRESIZE: P255/70R16)( DOT NUMBER: TIRE SIZE: P255/70R16 )

Tires › Tread/Belt
Filed Oct 3, 2000NC

FIRESTONE WILDERNESS AT TIRE(P235 75 R15)EXPERIENCED TREAD SEPARATION. *SLC

Tires › Tread/Belt
Filed Oct 3, 2000NC

FIRESTONE WILDERNESS AT TIRES EXPERIENCED TREAD WEAR AND PEELING. *SLC

Tires › Tread/Belt
Filed Oct 3, 2000KS

CONSUMER RECEIVED RECALL (OOT-005) AND WENT TO HAVE INSPECTION COMPLETED, DEALER NOTICED SIGNS OF CRACKING AND SAID THAT THE TIRES WERE INCLUDED IN THE RECALL, HOWEVER REPLACEMENT TIRES WERE NOT AVAILABLE, CONSUMER HAD TIRES REPLACED AT A GOODYEAR DEALERSHIP AND WANTS FULL REIMBURSEMENT FOR EXPENSE. *MJS

Tires › Tread/Belt
Filed Oct 3, 2000CO

VEHICLE CAME EQUIPPED WITH FIVE FIRESTONE WILDERNESS TIRES (P235/75R15) CONSUMER FEELS HE SHOULD BE REIMBURSED FOR 2 TIRES WHICH WERE REPLACED PRIOR TO RECALL 00T-005 BECAUSE OF TIRE NOISE WHILE DRIVING, CONSUMER WAS REIMBURSED FOR THE OTHER THREE ORIGINAL TIRES WITH THE VD SERIAL AND BELIEVES THE OTHER TWO ALSO HAD THE VD SERIAL NUMBER. NLM

Tires › Tread/Belt
Filed Oct 3, 2000CA

CONSUMER RECIEVED RECALL NOTICE 00T-005 FOR FIRESTONE WILDERNESS AT TIRE (P235/75R15), THERE WAS A 40 PAGE WAITING LIST AT THE LOCAL FIRESTONE DEALER AND THE WAIT WAS SEVERAL MONTHS, THE RF TIRE HAD VISIBLE CRACKS IN THE SIDEWALL, CONSUMER FELT IT WAS DANGEROUS TO WAIT SEVERAL MONTH AND HAD THEM REPLACED ELSEWHERE, CONSUMER SPENT SOME MONEY OUT OF POCKET TO REPLACE ALL FIVE TIRES AND REQUEST REIMBURSEMENT. NLM

Tires › Tread/Belt
Filed Oct 3, 2000GA

FIRESTONE ATX TIRES (P235/75R15) CAME AS ORIGINAL EQUIPMENT ON VEHICLE, AFTER HEARING OF THE RECALL CONSUMER SEARCHED MANY FIRESTONE DEALERS FOR REPLACEMENT TIRES AND COULD NOT FIND ANY, NOT ONE DEALER OFFER TO THE CHECK TIRES OR SERIAL NUMBERS, ONLY ONE OF CONSUMERS TIRES HAD THE CORRECT SERIAL NUMBER FOR THE RECALL, CONSUMER RECIEVED NO NOTICE FROM FIRESTONE OF THE RECALL, CONSUMER WANTS TO BE REIMBURSED FOR ALL REPLACED TIRES. NLM

Tires › Tread/Belt
Filed Oct 3, 2000PA

THE RUBBER ON THE RIGHT FRONT FIRESTONE TIRE WAS SEPARATING FROM THE SIDEWALL, SOON AFTER THE LEFT FRONT TIRE HAD A TREAD SEPARATING WHICH CAUSED POOR HANDLING, CONSUMERS TIRES ARE NOT INCLUDED IN THE RECALL 00T-005 BUT CONSUMER REQUEST REIMBURSEMENT

Tires › Tread/Belt
Filed Oct 3, 2000WY

CONSUMER IS UNHAPPY WITH THE RECALL SITUATION BECAUSE THERE IS NOT A AUTHORIZED FIRESTONE DEALER IN CONSUMERS LOCATION, CONSUMER WANTS PERMISSION TO USE A NON-FIRESTONE DEALER TO HAVE THE TIRES REPLACED. NLM

Tires
Filed Oct 3, 2000MI

CONSUMER REPLACED 3 TIRES WITHIN ONE YEAR DUE TO EXCESSIVE WEAR, THE ONLY ORIGINAL TIRE WHICH REMAINED IN THE VEHICLE WAS COVERED UNDER RECALL AND WAS REPLACED, CONSUMER REQUEST REIMBURSEMENT. NLM

Tires
Filed Oct 3, 2000TN

CONSUMER STATES THAT ALL OF THE FIRESTONE WILDERNESS AT TIRES, SIZE P265/70R16 AND MANUFACTURED IN CANADA, EXPERIENCED CRACKING AROUND THE OUTSIDE EDGES, THERE HAVE BEEN 2 FLATS IN WHICH ONE EXPERIENCED COMPLETE CRACKING, CONSUMER HAD ALSO FOUND A SPOT ON ONE OF THE FRONT TIRES THAT EXPOSED THE STEEL BELT, CONSUMER HAD REPLACED ALL THE TIRES AT HER EXPENSE DUE TO THESE NOT BEING INCLUDED IN RECALL 00T005, CONSUMER IS REQUESTING THESE TIRES BE INCLUDED IN THE RECALL AND THAT SHE BE REIMBURSED. *SLC

Tires › Tread/Belt
Filed Oct 2, 2000NY

ALL 4 FIRESTONE WILDERNESS AT TIRES P255/70R16 HAVE CRACKS COMPLETELY AROUND THE PERIMETER OF THE SIDEWALL WHERE SIDEWALL MEETS THE TREAD, FIRESTONE AGREES THERE IS A PROBLEM WITH THESE TIRES, CONSUMER IS REQUESTING FULL REIMBURSEMENT. *SLC

Tires
Filed Oct 2, 2000NV

1.THE FIRST BLOWOUT OCCURRED ON JUNE 3, 1998, ON INTERSTATE 80 JUST SEVERAL MILES EAST OF THE TOWN OF FERNLEY, NEVADA. THE VEHICLE HAD LESS THAN 5,000 MILES AT THE TIME OF THE FIRST TIRE FAILURE. THERE WERE A TOTAL OF TWO (2) PASSENGERS, INCLUDING THE DRIVER, IN THE VEHICLE AT THE TIME OF THE TIRE FAILURE. THE VEHICLE WAS TRAVELING AT APPROXIMATELY 75 MILES PER HOUR AT THE TIME OF THE INCIDENT. THE TIRE THAT FAILED WAS THE LEFT (DRIVERS) REAR. 2.THE SECOND BLOWOUT OCCURRED ON JULY 23, 1999, ON A MAINTAINED GRAVEL ROAD NEAR THE TOWN OF JARBIDGE LOCATED IN NORTHERN ELKO COUNTY, NEVADA. THE VEHICLE HAD LESS THAN 10,000 MILES AT THE TIME OF THE SECOND TIRE FAILURE. THERE WERE THREE (3) PASSENGERS, INCLUDING THE DRIVER, IN THE VEHICLE AT THE TIME OF THE TIRE FAILURE. THE VEHICLE WAS TRAVELING AT APPROXIMATELY 45 MILES PER HOUR AT THE TIME OF THE INCIDENT. THE TIRE THAT FAILED WAS AGAIN THE LEFT (DRIVERS) REAR THAT WAS THE SPARE TIRE FROM THE PREVIOUS INCIDENT. 3.THE THIRD BLOWOUT (TREAD SEPARATION?) OCCURRED ON AUGUST 25, 1999, ON A WELL-MAINTAINED GRAVEL ROAD NEAR THE OLD MINING TOWN OF BERLIN AND THE ICHTHYOSAUR STATE PARK LOCATED IN IONE VALLEY, NYE COUNTY, NEVADA. THE VEHICLE HAD LESS THAN 12,000 MILES AT THE TIME OF THE THIRD AND FOURTH TIRE FAILURES. A FOURTH TIRE FAILED WITHIN ONE (1) HOUR OF THE FIRST ON THE SAME ROAD. THERE WERE A TOTAL OF FOUR (4) PASSENGERS, INCLUDING THE DRIVER, IN THE VEHICLE AT THE TIME OF BOTH TIRE FAILURES. NO ONE WAS INJURED IN ANY OF THESE INCIDE

Engine and Engine Cooling › Engine › Gasoline
Filed Oct 2, 2000TN

CONSUMER VEHICLE STALLS INTERMITTENTLY, THE DEALER HAS REPLACED THE FUEL FILTER, TIMING GUIDE AND NOW THEY PROPOSE TO REPLACE THE FUEL PUMP AND CHECK FOR CARBON DEPOSITS IN THE RNGINE BUT THEY CANNOT GUARANTEE THIS WILL STOP THE STALLING. NLM

Tires
Filed Oct 2, 2000CA

WHILE DRIVING THE PASSENGER FIRESTONE TIRE BLEWOUT CAUSING DAMAGE TO THE RIM, CONSUMER REPLACED ALL FIVE TIRES. NLM

Tires
Filed Oct 1, 2000IN

TIRES COMING APART, WIRES VISIBLE BETWEEN TREADS, TREAD WEAR NORMAL AND NOT EXCESSIVE. *AK (TIRESIZE: P25570R16)( DOT NUMBER: TIRE SIZE: P25570R16 )

Child Seat
Filed Sep 30, 2000PA

WHEN INSTALLING THE INFANT SEAT, HAVING PROBLEMS WITH THE SEAT BEING STATIONARY. IT SEEMS THAT THE SEAT BELT ANCHORS, AR WIDER THEN THE CARSEAT, THEREFORE, A LOT OF SLIDING FROM RIGHT TO LEFT TAKES PLACE, UNLESS I USE BLANKETS TO WEDGE BETWEEN THE CARSEAT AND SEATBELT. I ALSO HAVE LEATHER SEATS. IF I PULL THE SEAT BELT TIGHTER, THEN THE BABY IS LEANING TOO FAR FORWARD TOWARDS BACK OF SEAT AND BALL INDICATOR OF CARSEAT IS NOT IN ITS CORRECT POSTION

Tires › Tread/Belt
Filed Sep 30, 2000AL

WHILE DRIVING I HEARD A THUMPING NOISE AND THE STEERING WHEEL STARTED TO VIBRATE. I PULLED OVER AND FOUND A LARGE LUMP ON THE FRONT PASSENGER SIDE TIRE TREAD. THE TIRE DEALER SAID IT WAS TREAD SEPARATION. *AK (DOT NUMBER: VNCU TIRESIZE: P255/70R16)

Tires › Tread/Belt
Filed Sep 29, 2000TX

PE 00 020/TIRE TREAD SEPARATION: AFTER PARKING VEHICLE, HEARD AIR LEAKING FROM FRONT LEFT TIRE, NOTICED CRACKS AROUND THE OUTER EDGES OF TIRE, AND RIGHT FRONT WAS SHOWING SIGNS OF TREAD SEPARATION. ORIGINAL EQUIPMENT ON A 1998 FORD, EXPLORER, P235/75R15, DOT# W2. TIRE IS AVAILABLE FOR ANALYSIS. PLEASE FEEL FREE TO PROVIDE FURTHER DETAILS. *AK

Vehicle Speed Control › Accelerator Pedal
Filed Sep 29, 2000CO

WHILE PRESSING ACCLERATOR PEDAL VEHICLE LOST POWER , THEN FINALLY LUNGED FORWARD AND WOULD SLOWLY SPEED UP WHICH MAY CAUSE A REAR END CRASH. DEALER CANNOT DETERMINE THE CAUSE. PLEASE PROVIDE FURTHER INFORMATION.

Tires › Tread/BeltCrash4 injured
Filed Sep 29, 2000TX

ORIGINAL EQUIPMENT ON A 1998 EXPLORER, P235/75R15 SIZE DOT# VDHL1PY487. TREAD ON LEFT REAR FIRESTONE WILDERNESS AT TIRE SEPARATED, CAUSING VEHICLE TO ROLLOVER, RESULTING IN 4 MINOR INJURIES. VEHICLE WAS TOTALLED. *AK *SLC

Tires › Tread/Belt
Filed Sep 29, 2000MA

ORIGINAL EQUIPMENT FIRESTONE WILDERNESS AT TIRES P235/75R15 DOT W2HL. ALL 4 TIRES SHOW EVIDENCE OF TREAD SEPARATION RIGHT AT THE EDGE OF THE TIRES.*AK *SLC

Tires
Filed Sep 29, 2000DE

MY TIRES WERE CRACKED WORSE THEN THE THREE RECALLED SIZE 15 THAT I SAW !*AK (DOT NUMBER: P255570R16 TIRESIZE: P255/70R16)

Electrical System › Ignition
Filed Sep 28, 2000AL

PERIODICALLY VEHICLE WOULD STALL, ESPECIALLY WHEN VEHICLE IS PULLING INTO AN INTERSTATE. CONSUMER HAD TAKEN VEHICLE TO DEALERSHIP ON FOUR DIFFERENT OCCASIONS. DEALERSHIP ONLY ATTEMPTED TO FIX VEHICLE ON THE 3RD OCCASION. DEALERSHIP HAS NOT BEEN ABLE TO RECOGNIZE THE CAUSE OR ISSUE A REMEDY.*AK

Tires
Filed Sep 28, 2000PA

ALL TIRES ARE ORIGINAL EQUIPMENT AND ARE DEVELOPING CRACKS ALONG THE ENTIRE OUTSIDE CIRCUMFERENCE OF THE SIDEWALL OF THE TIRE WHERE IT MEETS THE TREAD. THESE CRACKS HAVE CONTINUED TO ENLARGE AND TWO SEPARATE TIRE DEALERS IN MY HOME AREA HAVE OBSERVED THE TIRES AND STATED THAT THEY ARE SEPARATING AND SHOULD NOT BE DRIVEN ON. I HAVE ADVISED FORD VIA A LOCAL DEALER AND VIA E-MAIL TO THE MAIN HEADQUARTERS AND HAVE HAD NO SATISFACTION. THESE TIRES ARE KEPT AT A 32 PSI MINIMUM AND ARE EVEN REMOVED IN THE WINTER MONTHS. I WOULD THINK THAT SOMEONE FROM FIRESTONE WOULD WANT TO VIEW THESE BEFORE THEY COMPLETELY SEPERATE AND THEY MAY HOLD A BETTER CLUE AS TO THE SEPERATION PROBLEM THAT IS TAKING PLACE. (DOT NUMBER: W2HL TIRESIZE: P235/75R15)

Tires › Tread/Belt
Filed Sep 28, 2000AZ

FIRESTONE WILDERNESS AT TIRE(P235 75 R15) EXPERIENCED TREAD SEPARATION. *SLC

Tires › Tread/Belt
Filed Sep 27, 2000CO

WHEN THE VOLUNTARY RECALL WAS ANNOUNCED, I CONTACTED AN AUTHORIZED CENTER, WAS PLACED ON A WAITING LIST, AND WAS TOLD I SHOULD HAVE REPLACEMENT TIRES IN THREE WEEKS. LAST WEEKED, FOUR WEEKS LATER, I WAS INFORMED THAT NO PROGRESS HAD BEEN MADE AND IT COULD POSSIBLY BE 9 MONTHS BEFORE I RECEIVED REPLACEMENT TIRES. BECAUSE OF SAFETY CONCERNS, I HAD THE FIVE TIRES REPLACED WITH ANOTHER MANUFACTURER'S TIRES YESTERDAY. ACCORDING TO THE RECALL NOTICE, I AM ONLY ELIGIBLE FOR $100 PER TIRE REIMBURSEMENT. UNFORTUNATELY THIS AMOUNT DOES NOT COVER THE COST OF MY REPLACEMENT TIRES. I DO NOT BELIEVE THE $100 PER TIRE REIMBURSEMENT IS EQUITABLE BECAUSE MY OUT OF POCKET EXPENSE FOR THE REPLACEMENT TIRES IS APPROXIMATELY $200. IN VIEWING FIRESTONES WEBSITE EARLIER TODAY, I NOTICED UNDER A CUSTOMER SATISFACTION PLAN, CONSUMERS WHO REPLACE OTHER TIRES UNDER A NHTSA CONSUMER ADVISORY ARE ELIGIBLE FOR A $140 PER TIRE REIMBURSMENT. GIVEN THE FACT THAT THIS ADDITIONAL AMOUNT WOULD COVER THE OUT-OF-POCKET COST OF MY REPLACEMENT TIRES, WHY IS THERE DISPARITY IN THE REIMBURSEMENT AMOUNTS?*AK (DOT NUMBER: VDHL1PY507 TIRESIZE: P235/75R15)

Tires
Filed Sep 27, 2000NJ

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK (TIRESIZE: 255/70R16)( DOT NUMBER: TIRE SIZE: 255/70R16 )

Tires
Filed Sep 27, 2000KS

I WAS INSPECTING THE TIRES AND TESTING THE INFLATION PRESSURE BEFORE DRIVING OUR EXPLORER WHEN I NOTICED A CRACK RUNNING ALL THE WAY AROUND THE TIRES WHERE THE SIDEWALL MEETS THE TREAD ON BOTH REAR TIRES. I ALSO NOTICED THE FRONT TIRES STARTING TO SHOW SIGNS OF CRACKING IN THE SAME LOCATION. WE IMMEDIATELY WENT TO THE FIRESTONE DEALER AND HAD THE TIRES REPLACED UNDER PRO-RATED WARRANTY. FORTUNATELY FOR MYSELF, MY WIFE AND OUR 16-MONTH-OLD SON, I DISCOVERED THIS PROBLEM BEFORE IT RESULTED IN A BLOW-OUT SITUATION. I STRONGLY BELEIVE THAT FIRESTONE SHOULD BE MADE TO RECALL ALL WILDERNESS AT TIRES AS THERE IS OBVIOUSLY A SERIOUS FLAW WHICH POSES A THREAT TO ANYONE WHO OWNS THESE TIRES. I ALSO FEEL THAT IT IS UNFAIR THAT I HAD TO PAY ANY AMOUNT TO HAVE THESE DEFECTIVE TIRES REPLACED AND WOULD LIKE TO SEE THEM RECALLED SO I CAN RECEIVE TOTAL REIMBURSEMENT. THANK YOU FOR YOUR TIME. *AK (DOT NUMBER: VNHL TIRESIZE: P235/75R15)

Engine and Engine Cooling › Engine › Gasoline
Filed Sep 26, 2000MA

AT 2700 MILES MOTOR BLEWOUT. VEHICLE SOUNDED LIKE IT WAS RATTLING IN A TIN CAN. CONSUMER HAS CONTACTED THE DEALERSHIP.*AK

Tires › Tread/Belt
Filed Sep 26, 2000SC

ORIGINAL EQUIPMENT ON A 1998, EXPLORER, P235/75R15, DOT#: WTHL. TREAD ON ALL FOUR TIRES IS STARTING TO SEPARATE ALONG THE SIDEWALL.*AK

Tires › Tread/Belt
Filed Sep 26, 2000MD

PE00020; ORIGINAL TIRES ON A FORD EXPLORER. TIRE SIZE P235/75R15, DOT W2HL. TREAD SIGNS OF SEPARATION. *AK THE TIRES WERE NOT ON RECALL. THERE WERE FIRESTONE WILDERNESS 15" BUT 16" WILDERNESS ARE ON THE LIST FOR REPLACEMENT BY THE MANUFACTURER. *YH

Tires
Filed Sep 26, 2000CA

FIRESTONE AND FORD REFUSE TO CO OPERATE. NO SAFETY DEFECT LISTED IN THE SUMMARY. *AK( DOT NUMBER: VDHL TIRE SIZE: P235/75R15 )

Tires
Filed Sep 26, 2000PA

ALL 4 TIRES CRACKING ON INSIDE AND OUTSIDE OF TIRE NEAR TREAD LINE AS WELL AS THE CENTER MINOR DIAMETER. TWO INDEPENDENT SERVICE CENTERS DECLARED UNSAFE. FIRESTONE CLAIMS "NORMAL WEAR" WILL NOT PRO-RATE TIRES.*AK (DOT NUMBER: W2 TIRESIZE: P255/70/16)

Tires › Tread/Belt
Filed Sep 26, 2000OK

THIS TIRE WAS ADJUSTED BY FIRESTONE WITH A NEW WILDERNESS AT, THE SPARE WHICH WAS NEW WAS PUT ON THE GROUND TO MATCH THE NEW TIRE. I WAS AFRAID OF THE OTHER TIRES BECAUSE THEY SHOWED SIGNS OF SEPARATING ALSO, A HAIRLINE CRACK APPEARING ON THE SIDEWALL OF THE TIRE. SO THESE TIRES WERE ALSO REPLACED. NOW AFTER THIS NEWS OF DEFECTIVE TIRES, I INSPECTED MY TIRES AND THE ORIGINAL SPARE NOW SHOWS SIGNS OF TREAD SEPARATION. SO OF FIVE ORIGINAL TIRES, ONE HAD THE TREAD SEPARATE, AND THE OTHER FOUR SHOW SIGNS OF IMINENT FAILURE. *AK (DOT NUMBER: VNHL TIRESIZE: P235/75R15)

Electrical System › Ignition
Filed Sep 26, 2000AL

THIS VEHICLE HAS REPEATED STALLING PROBLEMS (ONLY ACCELERATING FROM A STOP OR FROM LOW SPEEDS). THIS TROUBLE HAS BEEN REPORTED FOUR TIMES TO THE DEALERSHIP AND THEY ALWAYS SAY NOTHING IS WRONG. ON SEPT 21 MY WIFE WAS ALMOST HIT IN THE PASSENGERS SIDE WHILE PULLING INTO TRAFFIC. THE VEHICLE HAS ALSO STALLED ONCE AT THE DEALERSHIP WITH A SERVICE TECH. INSIDE. THEY IMMEDIATELY SEARCHED FOR TROUBLE CODES AND FOUND NONE. THE PROBLEM DOES NOT OCCUR OFTEN BUT IT OCCURS WHEN YOU HAVE TO ACCELERATE FROM A STOP OR INTO TRAFFIC. I AM CONCERNED ABOUT THE WELL-BEING OF MY FAMILY AND THE DEALERSHIP IS NOT MAKING ANY REASONABLE OFFERS TO REMEDY THE PROBLEM. ANY RESPONSE WOULD BE APPRECIATED. *AK

Tires › Tread/Belt
Filed Sep 25, 2000MT

PEOO 020; CONSUMER WAS TRAVELING ABOUT 35MPH ON THE ROAD AND FELT VIBRATION. FRONT TIRE AND REAR TIRE TREAD STARTED TO SEPARTE. FIRESTONE, WILDERNESS#AT, P234/75R15, #DOT#W-2 . THERE WERE NO INJURIES, AND SHE HAS CONTACTED FIRESTONE. AND ALL FOUR TIRES WERE REPLACED. *AK

Tires › Tread/Belt
Filed Sep 25, 2000MT

PE00-020; TIRE SIZE P25570R16, ORIGNAL EQUIPMENT FORD, 1998, EXPLORER WITH 41,000 MILES. VEHICLE WILL VIBRATE WHEN DRIVING OVER 60 MPH . CONSUMER TOOK IT TO FORD, AND WAS TOLD THAT THERE WAS A SLIPPED BELT ON THE LEFT FRONT AND BOTH REAR TIRES. *AK

Tires › Tread/Belt
Filed Sep 25, 2000TN

PE-00020; ORIGINAL EQUIPMENT ON FORD, EXPLORER, TIRE FIRESTONE WILDERNESS SIZE P25570R16. WHILE DRIVING 68 MPH ON THE HIGHWAY TREAD ON DRIVER'S SIDE/REAR TIRE SEPARATED. *AK DOT # IS VNCU1PX507. *SLC

Tires › Sidewall
Filed Sep 25, 2000VA

FIRESTONE TIRES P255/70R16 DEVELOPED CRACKS ALONG THE OUTSIDE OF THE SIDEWALL AND LOW AIR PRESSURE, CONSUMER REPLACED TIRES DUE TO TIRES ALMOST THE CAUSE OF 2 ACCIDENTS, CONSUMER IS REQUESTING REIMBURSEMENT. *SLC

Tires
Filed Sep 25, 2000CA

TIRES WERE INFLATED TO 22LBS. BECAUSE I COMPLAINED ABOUT ROAD NOISE. I HAD PUT THE PRESSURE @ 28. TIRES CAME BACK @ 22. I HAVE COMPLAINED TO FIRESTONE AND FORD AND BOTH TELL ME TO CONTACT EACH OTHER. THE TIRES ARE NOW @ 28. I HAVE ASKED BOTH IF THE TIRES HAVE BEEN DEGRADED AND AGAIN BOTH TELL ME TO GO TO THE OTHER. I'M AT A LOSE.*AK( DOT NUMBER: TIRE SIZE: 16 )

Tires
Filed Sep 25, 2000MS

I WAS DRIVING ON A HIGHWAY GOING THROUGH THE MIDDLE OF TOWN. THERE ARE NUMEROUS STOPLIGHTS SO I WAS ONLY GOING ABOUT 30MPH. AT THIS TIME, MY CAR BEGAN PULLING TO THE RIGHT. I PULLED OVER EXPECTING A FLAT TIRE. WHAT I DISCOVERED WAS A FLAT RIGHT FRONT TIRE; HOWEVER, THE STEEL CABLE THREADS WERE SHOWING THROUGH WHERE THE TREAD WAS WEARING OFF. THE ENTIRE TIRE HAD BEGUN TO COME OFF THE RIM. THE FRONT LEFT TIRE WAS ALSO SHOWING SIGNS OF THE SAME PROBLEM--THE TREAD WAS COMING OFF AND YOU COULD SEE THE STEEL WIRE CABLE COMING THROUGH.*AK( DOT NUMBER: TIRE SIZE: 225-70-15 )

Tires › Sidewall
Filed Sep 25, 2000IL

THE TIRE WAS SPLIT ON THE SIDEWALL NEAR TREADS,FORD CLAIMED NO RESPONSIBILITY (FIRESTONE). *ET

Tires › Tread/Belt
Filed Sep 25, 2000AR

THE FIRESTONE ATX P 235/75R15 1053 M/S TIRES ON THE VEHICLE EXPERIENCED TREAD SEPARATION AND ONE BLOWOUT, THE TIRES ARE NOT INCLUDED IN THE RECALL, CONSUMER IS HAVING DIFFICULTY GETTING REIMBURSEMENT FOR THE DEFECTIVE TIRES AND IS BEING DENIED SERVICE BY THE DEALERSHIP. (ATTORNEY FOR CONSUMER) *MJS

Tires
Filed Sep 24, 2000MI

I AM A CERTIFIED MASTER A.S.E. AUTOMOTIVE COLLEGE INSTRUCTOR. I KNOW HOW TO PROPERLY INFLATE AND ROTATE MY TIRES. ONE OF THE TIRES ON MY FORD EXPLORER BEGAN TO GIVE ME TROUBLE WHEN I TRIED TO BALANCE IT. NO MATTER HOW I TRIED, IT WOULD NOT RIDE SMOOTHE AFTER I BALANCED IT . I FINALLY GAVE UP AND PLACED IT ON THE REAR OF THE VEHICLE AND DID NOT ROTATE IT IN THE NORMAL ROTATION PATTERN FOR ABOUT A YEAR. ON SEPT . 1ST , YOUR CONSUMER ADVISORY MADE ME THINK ABOUT MY FAMILYS SAFETY AND I DECIDED TO REPLACE ALL OF MY FIRESTONES WITH ANOTHER BRAND OF TIRE. THIS IS MY DECISION. I HAVE WATCHED THE TIRE HEARINGS ON T.V. AND HAVE RECEIVED THE "ALLS O.K. WITH YOUR TIRES" LETTER FROM FORD. BUT, ITS MY LIFE THAT RIDES ON MY TIRES. IF YOU WOULD CARE TO INSPECT MY TIRES I WILL BE GLAD TO SURRENDER THEM TO YOUR AGENCY IN ORDER THAT YOU CAN SEE FOR YOURSELF A DEFECTIVE FIRESTONE P255/70R16 WILDERNESS TIRE. THANK YOU FOR LISTENING TO ME.( DOT NUMBER: W2 TIRE SIZE: P255/70R16 )

Tires › Tread/Belt
Filed Sep 24, 2000CT

TIRE TREAD SEPERATION CRACKS WERE TREAD JOINS SIDE WALL( DOT NUMBER: VNHI TIRE SIZE: P235/75R15 )

Tires
Filed Sep 24, 2000NC

THE RIGHT FRONT TIRE DEVELOPED CRACKING ALL AROUND THE CIRCUMFERENCE OF THE TIRE AT THE TREADLINE. I REMOVED THE TIRE AND INSTALLED THE SPARE. FIRESTONE DEALER TOLD ME THE TIRE IS UNSAFE BUT ATS FROM WILSON PLANT ARE NOT RECALLED.( DOT NUMBER: W2H1 TIRE SIZE: P235/75R15 )

Tires
Filed Sep 23, 2000TX

ALL 4 TIRES ARE CRACKED AT THE TREAD BASE, NO FAILURES HAVE OCCURRED, BUT APPEAR TO BE IMMENENT IN TIME. THESE TIRES ARE NOT PART OF THE RECALL BUT SHOULD BE.*AK( DOT NUMBER: VNHL1PY387 TIRE SIZE: P235/75R15 )

Tires › Tread/BeltCrash1 injured
Filed Sep 22, 2000MI

PE-00-039 OR PE-00-020; FIRESTONE WILDERNESS AT, ORIGINAL EQUIPMENT ON VEHICLE, TIRE SIZE P23575R15, TIRES HAD 36 THOUSAND MILES ON THEM, DOT NUMBER NOT AVAILABLE. WHEN DRIVING AT 50-55 MPH AND ATTEMTPING TO CHANGE LANES TO PASS ANOTHER VEHICLE ,CONSUMER SUDDENLY LOST CONTROL, VEHICLE FLIPPED,AND ROLLED THREE TIMES, CAUSING INJURIES TO DRIVER OCCUPANT. VEHICLE WAS TOTALED. PLEASE PROVIDE ANY FURTHER DETAILS. *AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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