Page 9 of 25 · complaints 401–450 of 1,207

1994 Ford Explorer complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1994 record →

Tires › Tread/Belt
Filed Sep 18, 2000NC

TWO OF THE FIRESTONE TIRES ON THE VEHICLE WERE REPLACED DUE TO TREAD SEPARATION. *MJS

Vehicle Speed Control
Filed Sep 17, 2000NH

IF FOR ANY REASON THE BRAKE LIGHT FUSE SHOULD BLOW, THE CRUISE CONTROL ON THIS VEHICLE WILL NOT DISENGAGE WHEN STEPPING ON THE BRAKE. THERE IS NO WARNING FOR THIS BY THE WAY. THIS COULD CAUSE A FATAL INJURY AS THE CRUISE CONTROL WILL MAKE THE CAR LUNGE FORWARD TRYING TO GET BACK TO THE CRUISE SPEED SETTING. YOU ALSO WILL LOOSE YOUR POWER BRAKES. I HAVE CONTACTED FORD AND THEIR ANSWER WAS TO GO BACK TO THE DEALER WHEN YOU HAVE A TECHNICAL ISSUE. I HAVE DONE THAT AND THE DEALER'S ANSWER WAS THAT THIS IS NORMAL FOR THIS VEHICLE. I WAS TOLD THAT IT IS THE WAY IT IS WIRED. THIS APPEARS TO BE A PROBLEM ON THE 1994 EXPLORER. I DON'T KNOW IF IT IS LIKE THAT ON ANY OTHER MODEL OR YEAR FORD. IN MY OPINION IT SHOULD NOT MATTER WHAT THE CONDITION OF THE FUSE PANEL IS. IF THE DRIVER WANTS THE CRUISE CONTROL TO DISENGAGE, THEN IT SHOULD DISENGAGE NO MATTER WHAT. IF YOU WANT TO SEE THIS FOR YOURSELF, OBTAIN A 1994 EXPLORER AND PULL THE BRAKE LIGHT FUSE OUT OF IT'S SOCKET. IT IS LOCATED UNDER THE DASH TO THE LEFT OF THE STEERING WHEEL ON THE FUSE PANEL. NOW TAKE THE VEHICLE FOR A RIDE. WHEN YOU GET OVER 30 MPH ENGAGE THE CRUISE CONTOL. NOW TAP THE BRAKE AND SEE IF IT DISENGAGES. IT WILL NOT. IN FACT IF YOU FIGHT IT THE POWER BRAKES WILL GO AWAY. SCAREY UH? WHEN YOU TRY THIS, THEN YOU WILL KNOW WHAT TO DO.

Tires › Tread/Belt
Filed Sep 16, 2000CA

I HAD EXPERIENCED TREAD SEPERATION LAST SUMMER, HAVING THE TIRES REPLACE 9/99 AT MY EXPENSE. THE FIRESTONE DEALER CLAIMED IT WAS DUE TO MY WIFE NOT DRIVING FAR ENOUGH. THEY WERE LESS THAN A YEAR OLD AND ONLY HAD A FEW THOUSAND MILES ON THEM. I HAVE FILED MANY COMPLAINTS WITH FIRESTONE, BUT HAVE NEVER HEARD A THING. AS I DO NOT HAVE THE TIRES, I DO NOT KNOW IF THEY ARE THE VDS BEING RECALLED. THE SERVICE I HAVE RECEIVED FROM THE LOCAT FIRESTONE DEALER HAS BEEN TERRIBLE. AND LIKE SEARS SEVERAL YEARS AGO, CLAIM YOU NEED REPAIRS WHEN YOU DON'T. EXAMPLE AFTER A YEAR, MY HEADLAMP AND TAIL LIGHT STILL WORK. I HAVE EXPERIENCE SIMILAR PROBLEMS THROUGHOUT THE US WITH FIRESTONE. BE HARD ON THEM. THEY NEED IT.( DOT NUMBER: TIRE SIZE: P235 75R15 )

Tires
Filed Sep 15, 2000AL

PE#00020; FIRESTONE, WILDERNESS AT P235/75R15 DOT#W2HL. LEFT REAR TIRE EXPERIENCED CRACKING WHERE THE TREAD MET THE SIDEWALL. CONSUMER WAS ABLE TO SEE THE WIRE (STEELBELT) WHERE TREAD WAS MOLDED ON THE CAP. TIRES WERE REPLACEMENT TIRES, AND PURCHASED IN A FORD DEALERSHIP. APPROXIMATELY MILEAGE ON TIRES WAS 10000. VEHICLE WAS A FORD TRUCK, EXPLORER, 1994.*AK THESE TIRES BEGAN TO SWAY/SWARVE AT A NORMAL SPEED ON HIGHWAY. SPEEDS ABOVE 55 MPH BEGAN TO SHOW A BUMPING OR BOUNCING TYPE SENSATION FROM THE REAR END AND TIRES. *YH

Tires › Tread/BeltCrash2 injured
Filed Sep 14, 2000TX

TRAVELING WITH BOAT IN TOW, WHEN THE LEFT REAR TIRE SUFFERED A TREAD SEPARATION, CAUSING THE VEHICLE TO ROLL OVER, RESULTING IN THE FORD EXPLORER AND THE BOAT BOTH BEING TOTALED. BOTH OCCUPANTS OF THE VEHICLE WERE INJURED.*AK( DOT NUMBER: VDHL1M0194 TIRE SIZE: 235/75/R15 )

Tires › Tread/BeltCrash3 injured
Filed Sep 14, 2000CA

TIRE TREAD SEPARATION, CAUSING LOST OF CONTROL AND VEHICLE ROLLOVER

Tires › Tread/Belt
Filed Sep 13, 2000IL

FIRESTONE ATX TIRES INVOLVED IN RECALL 00T005 ARE ON CONSUMER'S VEHICLE, HOWEVER TIRES CAN'T BE REPLACED BECAUSE OF A WAITING LIST, CONSUMER REQUESTS REIMBURSEMENT FOR TIRES AS SOON AS POSSIBLE. *SLC

Tires
Filed Sep 13, 2000NY

FIRESTONE AT TIRES (P235 75 R15) EXPERIENCE VIBRATION, DEALER HAD REBALANCED THEM SEVERAL TIMES WHICH WORKED FOR A FEW WEEKS AND THEN THE VIBRATION CAME BACK, CONSUMER HAS 1 ATX TIRE ON THE VEHICLE THAT IS COVERED BY THE RECALL, BUT THE OTHER 3 TIRES THAT ARE GIVING THE PROBLEM ARE NOT, CONSUMER REQUESTS REPLACEMENT OF THE 3 FAULTY TIRES. *SLC

Tires
Filed Sep 12, 2000MA

THIS BLOW OUT OCCURRED ON A BRAND NEW CAR IN NOVEMBER NOT IN THE SUMMER AS BEING SUGGETED IN THE NEWS. I WAS DRIVING FROM MICHIGAN TO MASSACHUSETTS AND THE TIRE BLEW OUT ON ROUTE 401 IN ONTARIO. *AK( DOT NUMBER: )

Electrical System › Ignition
Filed Sep 12, 2000KY

CAR DIES AT ANY SPEED, ABOUT 10 TO 15 MINUTES AFTER STARTING. MUST WAIT ABOUT 5 MINUTES BEFORE RESTARTING. OCCURS AT ANY SPEED, BUT WE NOTICE IT ON DAMP OR RAINY DAYS. *AK

Tires › Tread/Belt
Filed Sep 12, 2000FL

WE PURCHASED OUR 1994 EXPLORER IN DEC. 1993. WE IMMEDIATELY STARTED HAVING TROUBLE WITH THE CAR. IT WOULD VIBRATE AT A HIGHER RATE OF SPEED. WE TOOK THE CAR TO THE DEALER AND THEY TOLD US THAT IT WAS A BUILT-IN VIBRATION AND THAT WE WOULD BE CONTACTED BY FORD . WE ALSO TOOK THE CAR TO FIRESTONE AND TOLD THEM THIS STORY, THEY BALANCED THE TIRES AND TOLD US TO GO BACK TO FORD. EVERY TIME WE WENT BACK TO FORD THEY TOLD US SOME STORY THAT THEY WERE WORKING ON THE PROBLEM AND THAT FORD WAS GOING TO SEND THEM A KIT TO CORRECT THE VIBRATION. WE WAITED...WE WENT BACK TO FIRESTONE AND THEY ROTATED AND BALANCED THE TIRES AGAIN. AFTER MANY YEARS OF GETTING THE RUN AROUND FROM EVERYONE INVOLVED WE FINALLY PURCHASED NEW TIRES AND SHOCKS AND SUDDENLY THE PROBLEM WENT AWAY. NOW THAT ALL THIS INFORMATION HAS COME TO LIGHT ABOUT FORD AND FIRESTONE COVERING UP THESE PROBLEMS WE MAY HAVE SAVED OUR LIVES. WE WOULD LIKE TO BE REIMBURSED FOR THE COST OF THE TIRES WE BOUGHT. WE STILL HAVE THE ORIGINAL SPARE. I CONTACTED FIRESTONE ABOUT THE TIRES AND THEY TOLD US THAT SINCE WE REPLACED THEM BEFORE THE RECALL IT WAS TO BAD, TRY CALLING FORD. I CALLED FORD AND THEY SAID THEY WOULDN'T DO ANYTHING. WE HAVE ALL OUR PAPERWORK TO BACK THIS UP. PLEASE LET US KNOW IF WE CAN DO ANYTHING.*AK( DOT NUMBER: TIRE SIZE: P235/75R15 )

Tires › Tread/Belt
Filed Sep 12, 2000CO

VEH HAS FIRESTONE TIRES THAT ARE RECALLED AND ONE OF THE TIRES THREW A TREAD AS INSD WAS GOING DOWN I-15. IT DID SIGNIFICANT DANAGE TO THE UNDERCARRIAGE OF THE VEH. INSD STATED THAT SHE HAD TIRE SIZE 23575/-15 ON VEH, SHE WAS TOLD BY FIRESTONE THAT THESE TIRES WERE ON THE RECALL LIST. (CLAIM 44-3078-419) *MW

Tires › Tread/Belt
Filed Sep 12, 2000TX

TIRE BLEW AND DAMAGED SIDE OF AUTO. FIRESTONE RECALL. I HAVE THE TIRE INVOLVED HERE AT THE OFFICE. NO INJURY. FIRESTONE ATX P235/75/R15 LEFT REAR. (CLAIM 53-C578-126) *MW

Tires › Tread/Belt
Filed Sep 12, 2000FL

FIRESTONE TIRE SPLIT REC'D CALL FROM INSD-INSD WILL GO TO FIRESTONE TO ADDRESS THIS LOSS TO FIND OUT WHAT THEY SAY-INSD STATES HE SAW A SEGMENT ON THE LOCAL NEWS LAST NIGHT THAT FIRESTONE WILL BE RECALLING THE TYPE OF TIRES THAT CAUSED THIS LOSS. INSD WILL CALL BACK TO INFORM OF OUTCOME WITH FIRESTONE. (CLAIM 59-V525-824) *MW

Tires › Tread/Belt
Filed Sep 12, 2000MO

WHEN VEH WENT TO SIDE OF ROAD, THERE WAS NO SHOULDER AND IT WENT DIRECTLY OVER AND ROLLED. HE HAD TRIED TO STEER BACK ONTO ROAD, BUT COULDNT. FIRESTONE TIRES:ATX P235/75/R15. ID IS CLAIMING THEY MAY HAVE CAUSED HIM TO STEER VEHICLE OFF THE ROAD. (CLAIM#25-5425-227) *MW

Tires › Tread/Belt
Filed Sep 12, 2000TX

TREAD ON TIRE CAME APART. IT'S A FIRESTONE TIRE INSURED SPK W/DEARLERSHIP. THEY WANT HIM TO MAIL THE TIRE INTO THEM. INSURED HAS MADE AN APPT ALRADY W/CLAIMS FIRESTONE RADIAL ATX, P235/75/R15. (CLAIM#53-C596-249

Tires › Tread/Belt
Filed Sep 12, 2000MD

TREAD SEPARATION WHILE DRIVING FIRESTONE ATX P235/75/R15 (CLAIM# 20-5256-144) *MW

Tires › Tread/Belt
Filed Sep 12, 2000LA

INSURED WAS TRAVELING DOWN THE HIGHWAY AND THE TIRE TREADS CAME APART FROM THE TIRE AND CAUSED DAMAGE TO THE TIRE WALL. TIRE FAILURE:THESE WERE TIRES THAT FIRESTONE HAS RECENTLY RECALLED PER INSD MAKE/MODEL/SIZE 1 235/75/R15; NO RECEIPTS INSD BOUGHT TIRES IN CALIFORNIA??? (CLAIM# 04-1217-281) *MW

Tires › Tread/Belt4 injured
Filed Sep 12, 2000SC

FIRESTONE ATX TIRES-BRAND NEW WITH 6% WEAR. (CLAIM# 40-2410-272) *MW

Tires › Tread/Belt3 injured
Filed Sep 12, 2000CA

INDICATES TIRES ARE PART OF THE FIRESTONE RECALL-ATX. (CLAIM# 75-A260-870) *MW

Tires › Tread/Belt
Filed Sep 12, 2000VA

FIRESTONE: TREAD COMING OFF TIRE, NEVER DEFLATED, DAMAGED VEHICLE C-R/C FROM MR P/H-APPROX DATE OF PURCHASE WAS JAN 99-SIZE OF TIRE IS P235/75R X R15 ATX-SAID HE COULD NOT MAKE OUT DOT CODE. (CLAIM#33-0230-926) *MW

Tires › Tread/Belt
Filed Sep 12, 2000CA

PH STATES TIRE WAS A FIRESTONE RADIAL ATX P235/75R15 M/S PC TO PH DRIVER, SHE STATES SHE WAS ALONE, NO INJURY, TREAD JUST CAME OFF TIRE BUT TIRE DID NOT DEFLAT. TIRE WERE BOUGHT NEW IN 1/00 AND SHE IS NOT GURE HOW MANY MILES ON TIRES, DOESNT'T THINK THERE WERE THAT MANY BUT WILL TRY AND DETERMINE EXAT AMOUNT. (CLAIM# 75-A257-055) *MW

Tires › Tread/Belt
Filed Sep 12, 2000TX

FIRESTONE: BRIDGESTONE RADIAL XTS P235/75R15. (CLAIM# 43-R526-886) *MW

Tires › Tread/Belt1 injured
Filed Sep 12, 2000GA

FIRESTONE: TIRE SEPERATED AND CAUSED INSD TO LOSE CONTROL OF LV. (CLAIM# 11-3503-457) *MW

Tires › Tread/Belt
Filed Sep 12, 2000TN

TIRE FAILURE-FIRESTONE ATX TIRE FAILURE-INSURED RECENTLY HAS HEARD OF GOVERNMENT INVESTIGATION AND SUSPECTS TIRE FAILURE CAUSED COLLISION. (CLAIM# 42-1159-563) *MW

Tires › Tread/Belt
Filed Sep 12, 2000TX

FIRESTONE ATX TIRE TREAD CAME OFF CAUSING DAMAGE TO THE RIGHT SIDE..CLAIM IS NOW CLOSED AND TIRES WERE NOT RETAINED. ARE THERE ANY CHANCES FOR SUBROGATION?? (CLAIM# 43-R290-676) *MW

Tires › Tread/Belt
Filed Sep 12, 2000CA

FIRESTONE: VEH1 WAS ON 15TH FWY THEY HEARD A NOISE THEN THEY SAW A LARGE PIECE OF PLASTIC OR MATERIAL, THAT PIECE WENT AROUND THE TIRE SHREDING IT, THE PIECE OF PLASTIC HIT THE WHEEL WELL THE PART THAT HIT THE TIRE AND CAUSE THE DAMAGE CAME OF THEIR OWN VEH I'M NOT SURE WHAT TO CALL THE PART THAT CAME OF THEIR VEH SORRY. ORIGINAL TIRES-WOULD THIS YEAR QULIFY-PLEASE ADVISE. (CLAIM# 75-C311-816) *MW

Tires › Tread/Belt
Filed Sep 12, 2000TX

TIRE TREAD SEPARATION, FIRESTONE ATX. (CLAIM# 53-C579-123) *MW

Tires › Tread/Belt
Filed Sep 12, 2000TX

FIRESTONE R 15 TIRES EXPERIENCED TREAD SEPARATION, CONSUMER IS REQUESTING FULL REIMBURSEMENT. *SLC

Tires › Tread/Belt
Filed Sep 11, 2000TX

WHILE DRIVING 50MPH VEHICLE STARTED SHAKING. LATER HEARD A LOUD BANG. RIGHT FRONT TIRE'S TREAD HAD SEPARATED. HAD HIT THE GUT, HOLDING THE LIGHTS WHICH FELL OUT. REPLACED THE TIRE WITH THE SPARE. STILL HAVE THE TIRE. HAS NOT BEEN TO TIRE OR VEHICLE DEALERSHIP. FIRESTONE ATX P235/75R15 WITH 45,000 MILES ON A 1959 CHEVROLET APACHE TRUCK.*AK FIRESTONE ATX P235/75/R15 *MW

TiresCrash1 killed
Filed Sep 11, 2000MD

CAR ROLLED OVER 5 TIMES. I REPRESENT THE HUSBAND OF THE DECEASED. *AK( DOT NUMBER: )

Power Train › Automatic Transmission
Filed Sep 11, 2000NY

THE TRANSMISSION FAILED. *MJS

Tires › Tread/Belt
Filed Sep 9, 2000IL

TREAD WAS SEPARATED FROM TIRE WHILE DRIVING ON I-80 NEAR DES MOINES, IA.( DOT NUMBER: TIRE SIZE: P235/75R15 )

Fuel System, Other › Storage › Fuel Gauge System
Filed Sep 8, 2000NY

DUE TO DEFECTIVE FUEL SENDER UNIT FUEL LEAKED FROM VEHICLE WHICH MAY HAVE CAUSED A FIRE. *AK SINCE THE FUEL IS CONCEALED, BEING EITHER ATTACHED OR INSIDE THE GAS TANK, THE LEAK COULD NOT BE REPAIRED. AS THE RESULT, IT WAS REPLACED. *YH

Tires › Tread/BeltCrash2 injured1 killed
Filed Sep 8, 2000FL

TIRE TREAD SEPARATION RESULTING IN VEHICLE FLIPPING OVER . DRIVER WAS KILLED. TWO PASSENGERS WERE INJURED.ONE CAR CRASH. TIRE HAS BEEN EXAMINED BY EN EXPERT WHO HAS CONFIRMED THAT THE TIRE AND TREAD SEPARATED PRE-CRASH.( DOT NUMBER: VDL1M0184 TIRE SIZE: P235/75R15 )

Tires › Tread/Belt
Filed Sep 7, 2000AZ

A PORTION OF THE TREAD CAME OFF THE TIRE, WITH THE REMAINING FLAP OF TIRE BEATING ON MY SIDE MOLDING AND REAR FENDER. THE TIRE DID NOT BLOW OUT. I HAD BEEN DRIVING FOR ONLY A SHORT DISTANCE (AT NIGHT) AND WITHOUT ANY LOAD OR OTHER OCCUPANTS. NOTE: THE DOT CODE PROVIDED IS FROM THE LAST REMAINING OEM FIRESTONE ON THE VEHICLE (WHICH IS BEING USED AS THE SPARE). OTHER TIRES WERE REPLACED AFTER THE INCIDENT. VEHICLE IS STILL SHOWS DAMAGE FROM THE INCIDENT. I WAS TOLD BY THE FORD DEALERS SERVICE REPRESENTATIVE (ON THE PHONE) THAT THE TIRE WAS NOT UNDER WARRANTY AND THAT MY INSURANCE WOULD HAVE TO COVER REPAIRS. I CHOSE TO MAKE MINOR REPAIRS AND DID NOT REPORT THE FAILURE OTHER THAN VERBALLY.( DOT NUMBER: W2HL1MO284 TIRE SIZE: P235/75R15 )

Tires › Tread/Belt
Filed Sep 7, 2000FL

DRIVING DOWN THE ROAD WHEN THE TREAD FORM THE LEFT REAR TIRE SEPARATED. THE TREAD ALSO DAMAGED AND BENT THE METAL ON THE VEHICLE BEHIND THE TIRE.( DOT NUMBER: TIRE SIZE: 235/75SR15 )

Tires › Tread/BeltCrash
Filed Sep 6, 2000MI

PE00 020; CONSUMER WAS TRAVELING ABOUT 70MPH ON HIGHWAYAND HEARD A BUMPING NOISE. HE DID LOSE CONTROL OF VEHICLE, BUT WAS ABLE TO STEER TO SAFETY ONTO THE SHOULDERS. LEFT REAR TIRE TREAD SEPARATED. TIRE WAS A FIRESTINE #ATX, P23575R15. THERE WERE NO INJURIES, AND CONSUMER STATED THAT HE WILL CALL FIRESTONE RETAILER TODAY.*AK

Tires › Tread/Belt
Filed Sep 6, 2000MN

EXPERIENCED EXTREME SHAKING AND VIBRATION OF FRONT END OF VEHICLE, WHICH ALSO CAUSED STEERING WHEEL TO WOBBLE BACK AND FORTH. WAS TOLD BY SEARS AUTO GARAGE THAT TREAD ON TIRES WAS SHREDDING AND ALL NEEDED TO BE REPLACED. *AK( DOT NUMBER: )

Unknown or Other
Filed Sep 6, 2000IN

NO SUMMARY

Tires › Tread/Belt
Filed Sep 6, 2000OK

I WAS DRIVING MY DAUGHTER TO HER SOFTBALL GAME FROM MUSTANG, OK TO EL RENO, OK ON I-40. WE WERE HEADING WEST AT ABOUT 70 MPH IN THE PASSING LANE. WE NOTICED THE CAR SHAKING AND WHEN I LOOKED IN THE REARVIEW MIRROR I SAW PIECES OF RUBBER FLYING BEHIND ME. I DID NOT HEAR A BLOWOUT AND WHEN I REALIZED THE TIRES THAT WERE SHREDDING WERE MINE AND NOT A TRUCKERS I STARTED TO MOVE OVER TO THE RIGHT LANE SO I COULD GET OFF ONTO THE SHOULDER OF THE HIGHWAY. BY THE TIME I GOT OVER TO THE SHOULDER, I WAS DRIVING ON THE RIM. THE COST TO REPAIR THE RIM WAS $125.00. THE REMAINING ORIGINAL FOUR FIRESTONE TIRES WERE REPLACED IN NOVEMBER 1999 AT MONTGOMERY WARDS AT CROSSROADS MALL IN OKLAHOMA CITY. ACCORDING TO THE CURRENT RECALL WE CAN NOT GET REIMBURSED BECAUSE THE TIRES WERE PURCHASED BEFORE JAN. 2000. I AM THANKFUL MY DAUGHTER AND I WERE NOT SERIOUSLY INJURED LIKE MANY OTHERS, BUT I DO NOT THINK IT IS FAIR WE CANNOT GET REIMBURSED FOR FAULTY TIRES OR THE REPAIR OF THE RIM BECAUSE THE PROBLEM SHOULD HAVE BEEN BROUGHT TO LIGHT SOONER THAN IT WAS. ALSO, WE DID EXPERIENCE THE SHREDDING OF OUR RIGHT REAR TIRE AND HOPEFULLY THIS INFORMATION WILL HELP YOUR CONTINUED INVESTIGATION BECAUSE THERE MAY BE MORE INCIDENTS OF FAULTY TIRES LIKE OURS, BUT BECAUSE NO ACCIDENT NEEDED TO BE REPORTED AND INSURANCE COVERAGE DOES NOT APPLY BECAUSE THE DEDUCTIBLE IS TOO HIGH, CONSEQUENTLY, NOTHING WAS EVER REPORTED BECAUSE THE EXPENSE FELL ON THE OWNER.( DOT NUMBER: ? TIRE SIZE: P235/75R15 )

Engine and Engine Cooling › Engine › Gasoline
Filed Sep 5, 2000IL

VEHICLE WILL STALL OUT INTERMITTENTLY, BUT VEHICLE WILL RESTART AFTER WAITING ABOUT 5-15 MINUTES. DEALER REPLACED MODULE PART #393437, BUT DID NOT CORRECT DEFECT. *AK

Tires
Filed Sep 5, 2000AL

WHILE TRAVELING ON VACATION IN 1999, I HAD A CHUNK OF RUBBER COME OFF MY TIRE. THE TIRE DID NOT BLOW OUT. EVEN THOUGH I HAD PLENTY OF TREADWEAR LEFT, I HAD TO REPLACE THE TIRE. THE RUBBER LOOKED BAD ON ALL MY TIRES SO I REPLACED THEM ALL. I STILL HAVE THE ORIGINAL SPARE WHICH IS ALSO P235X75R15 FIRESTONE ATX. I WAS INFORMED BY MAIL FROM FORD THAT MY VEHICLE IS NOT AFFECTED BY RECALL. WHEN I PURCHASED MY VEHICLE IT HAD 35,300 MILES ON IT. I DO NOT BELIEVE THE TIRES WOULD HAVE BEEN REPLACED THAT QUICK, INCLUDING THE SPARE. I BELIEVE FORD MADE AN ERROR IN SAYING MY VEHICLE DID NOT COME WITH TIRES INVOLVED IN RECALL. I STILL HAVE THE SPARE TO PROVE IT. I WONDER IF FORD IS ACCIDENTLY MISINFORMING OTHER PEOPLE ABOUT THEIR TIRES NOT BEING INVOLVED IN RECALL. I ALSO FEEL THE RECALL SHOULD BE RETROACTIVE BACK TO INCLUDE 1999. I BOUGHT TIRES BECAUSE I WAS FORCED TO, NOT BECAUSE I WANTED TO. THE RUBBER ON MY TIRES LOOKED AWFUL EVEN THOUGH I HAD PLENTY OF TREADWEAR LEFT.( DOT NUMBER: TIRE SIZE: P235X75R15 )

Tires
Filed Sep 5, 2000TX

ALL FOUR TIRE FAILURES INVOLVED TREAD SEPARATION ON TRIPS ON I-10 BETWEEN TEXAS AND CALIFORNIA. REPLACEMENTS WERE MADE AT NON-FIRESTONE FACILITIES. CASES SUCH AS THIS ARE THE VERY CAUSE OF THE FIRESTONE RECALL, YET ACCORDING TO THE LATEST ANNOUNCEMENTS, THERE IS NO PROVISION FOR EITHER REPLACEMENT TIRES OR A REASONABLE ALLOWANCE, SINCE THESE FAILURES WERE A FEW WEEKS PRIOR TO THE OFFICIAL RECALL DATE!( DOT NUMBER: VNHL IMO TIRE SIZE: P235/75R15 )

Tires
Filed Sep 5, 2000KY

TWO (2) OF THE FOUR (4) ORIGINAL EQUIPMENT TIRES HAD BULGES IN SEVERAL SPOTS AROUND THEM. I HAD THEM REPLACED AT NTB (NATIONAL TIRE & BATTERY) IN LOUISVILLE, KY ON 5/18/98 WITH ONLY 36,418 MILES FOR FEAR OF MAJOR FAILURE.( DOT NUMBER: TIRE SIZE: P235/75R15 )

Electrical System
Filed Sep 4, 2000CA

WHILE ING AT ANY SPEED THE VEHICLE WOULD SHUT OFF INTERMITTEMTLY; AFTER FIVE MINUTE OR MORE THE VEHICLE WOULD RESTART; VEHICLE BEEN IN INDEPENDENCE REPAIRS SHOP ON THREE OCCASION AND CONDITION STILL REOCCURRING. FEEL FREE TO PROVIDE ANY FURTHER DETAILS:

Tires
Filed Sep 2, 2000MI

DURING THE FIRST PART OF AUGUST, I HEARD ABOUT THE RECALL ON MY FIRESTONE TIRES, I IMMEDIATELY CALLED MY LOCAL FIRESTONE DEALER IN MONROE. THEY EXPLAINED THAT THEY WERE NOT DOING ANYTHING YET; HOWEVER, I COULD MAKE AN APPT. TO HAVE MY TIRES CHECKED. IT WAS 3 WEEKS BEFORE THEY COULD GET ME IN. I WAITED 3 WEEKS AND TOOK MY EXPLORER IN TO HAVE THE TIRES CHECKED. THEY LOOKED AT THE INSIDE OF 1 TIRE & SAID, YES, YOUR TIRES ARE BEING RECALLED, WE WILL PUT YOU ON THE LIST TO RECEIVE NEW TIRES, WE ARE ALL OUT AT THIS TIME. THEY ALSO STATED IT WOULD BE 2-2.5 MONTHS BEFORE THE TIRES WOULD BE IN. THEY NEVER BOTHERED TO CHECK MY AIR PRESSURE OR FOR ANY DEFECTS IN THE TIRES. I AM A SINGLE PARENT WITH 2 CHILDREN. MY SON JUST CAME HOME FROM A REHAB CENTER BECAUSE HE HAS A TRAUMATIC BRAIN INJ. FROM A DRIVER WHO HIT US HEAD ON. I HAVE TO DRIVE MY SON TO FARMINGTON 1-2 TIMES A WEEK FOR DOCTOR APPTS. & THERAPY. I DRIVE ANYWHERE FROM 100 - 150 MILES PER TRIP, ON THE EXPRESSWAY. WE HAD A VACATION PLANNED FOR LABOR DAY WEEKEND TO VISIT MY PARENTS IN ARKANSAS. WE HAD TO CANCEL OUR VACATION DUE TO THE DEFECTIVE TIRES. I AM VERY UPSET THAT IT TOOK 3 WKS FOR ANYONE TO EVEN LOOK AT MY TIRES AND DURING THE APPT., THEY ONLY LOOKED AT THE NUMBER ON 1 TIRE. THEY NEVER BOTHERED TO CHECK THE TIRES. I WAS NEVER PUT ON A LIST FOR NEW TIRES UNTIL THE DAY OF MY APPT., 3 WKS AFTER I CALLED. I AM WORRIED ABOUT MY ENTIRE FAMILY, ESPECIALLY MY SON WITH A TRAUMATIC BRAIN INJURY. I HAVE NO OTHER CHOICE BUT TO DRIVE TH

Engine and Engine Cooling › Engine › Gasoline
Filed Sep 1, 2000NY

VERY INTERMITTENTLY WHILE DRIIVNG AT ANY SPEED VEHICLE JUST DIES. SOMETIMES IT WILL RESTART IMMEDIATELY AND SOMETIMES IT TAKES AN HOUR BEFORE IT WILL RESTART. THIS HAS BEEN AN ONGONG PROBLEM FOR OVER A YEAR. THE DEALERSHIP HAS NO IDEA WHAT IS CAUSING THIS PROBLEM. *AK

Engine and Engine Cooling › Engine › Gasoline
Filed Sep 1, 2000OH

TRUCK HAS A HISTORY OF NOT STARTING AFTER BEING TURNED OFF AND SHUTS OFF WHILE DRIVING.

Tires
Filed Aug 31, 2000FL

I OWN A 1994 FORD EXPLORER. ON OR ABOUT 1996 I BEGAN EXPERIANCING A VIBRATION IN THE VEHICLE AT HIGH SPEEDS, ABOVE 55MPH. I TOOK MY VEHICLE TO A LOCAL FIRESTONE DEALER AND HAD THE FRONT END ALIGNED AND THE TIRES ROTATED AND BALANCED. THIS ONLY SLIGHTLY REDUCE THE VIBRATION PROBLEM. I RETURN THE VEHICLE TO FIRESTONE AND HAD THEM RECHECK THE ALIGNMENT AND BALANCE AND I WAS TOLD THAT THE ALINGMENT WAS FIME. FIRESTONE TOLD ME TO CHECK WITH FORD TO SEE IF THERE WERE ANY TECHNICAL SERVICE BULLETTENS RELATED TO VIBRATION AT HIGH SPEED. I CALLED FORD AND SPOKE WITH THEIR SERVICE MANAGER WHO TOLD ME THERE WAS A TSB RELATED TO VIBRATION IN EXPLORERS AT HIGH SPEEDS. I TOOK MY EXPLOER TO A FORD DEALER THE NEXT DAY TO HAVE IT CHECKED OUT. I WAS TOLD THERE WAS A TSB RELATED TO THE VIBRATION AND THAT FORD HAD A FIX. THE FIX INVOLVED REPLACING THE MOTER MOUNTS WITH MODIFIED MOTER MOUNT AND ALSO MODIFICATIONS TO THE REAR SHOCK MOUNTS. I WAS TOLD THAT SINCE MY VEHICAL HAD EXCEEDED 50,000 MILES THAT I WOULD HAVE TO PAY FOR THE FIX , WHICH AMOUNTED TO OVER $700 IN PARTS AND OVER $200 IN LABOR. I ALSO NOTICE WHEN I VEIWED THE TSB ON THE COMPUTER SCREEN THAT IT ONLY APPLIED TO MODEL UP TO 1996. I TOLD THE SERVICE MANAGER THAT I FELT FORD SHOULD REPLACE THE PARTS FOR FREE AND THAT I FELT IT WAS A SAFTY CONCERN. HE TOLD ME I WOULD HAVE TO PAY FOR THE MODIFICATION. I CALLED FORD'S 800 NUMBER AND EXPRESSED MY CONCERN A REGESTERD A COMPLAINT. SINCE THE MUCH PUBLICIZED RECALL OF THE FIRESTONE TIRES AND

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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