1994 Ford Explorer complaints

FIRESTONE TIRE EXPERIENCED TREAD SEPARATION BEFORE RECALL 00T005, CONSUMER WANTS REIMBURSEMENT. *SLC

BLOW OUT ON FREEWAY. REPORTED TO LA CANADA FIRESTONE THAT TIRE MUST HAVE BEEN DEFECTIVE. I SPOKE WITH A REP. FROM FIRESTONE BUT THEY WOULD NOT REPLACE THE TIRE. THEY STATED THE TIRE WAS NOT DEFECTIVE AND THAT I MUST OF HIT A ROAD HAZARD WHICH I DID NOT.( DOT NUMBER: ? TIRE SIZE: P235/75R15 )

SPARE TIRE CABLE UNDERNEATH VEHICLE BROKE WHILE REMOVING THE SPARE TIRE. DEALER NOTIFIED, AND INFOMED CONSUMER THAT PART WAS NOT COVERED UNDER WARRANTY OR MANUFACTURER'S RECALL. ANY REPAIRS WOULD BE AT CONSUMER'S COST. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS. *AK

WHEN DRIVING VEHICLE WILL CUT OFF WITHOUT PRIOR NOTICE. IGNITION MODULE WILL OVERHEAT AND WILL NOT START UP. DEALERSHIP IS AWARE OF THE PROBLEM, IGNITION MODULE NEEDS TO BE REPLACED. *AK

VEHICLE WENT OUT OF CONTROL. ROLLED OVER 3 TIMES. DRIVER SIDE FRONT FIRESTONE ATX TIRE WAS FLAT AND OFF RIM. (TIRESIZE: P235/75R15)( DOT NUMBER: TIRE SIZE: P235/75R15 )

WHILE TRAVELING NOTICED FRONT SUSPENSION SHAKING. . DEALER HAS BEEN NOTIFIED, CAN'T DUPLICATE PROBLEM. *AK THE CONSUMER TOOK THE VEHICLE TO SEVERAL DEALERSHIP BUT NON OF THEM CAN FIX THE PROBLEM. THE CONSUMER BOUGHT A FOURTH SET OF TIRES. *YH

RIGHT REAR TREAD SEPARATED, CAUSING VEHICLE TO SKID $ HIT HIGHWAY SIDE BARRIER/WALL. SKID WAS CONTROLLED, VEHICLE BROUGHT TO STOP ON SHOULDER.*AK (DOT NUMBER: UNKNOWN TIRESIZE: 235 75 R15)

TWO OF THE FIRESTONE WILDERNESS AT (P235-75R15) TIRE EXPERIENCED TREAD SEPARATION AND BLOWOUT, TWO OTHER TIRES ON THE VEHICLE ARE EXPERIENCING UNUSUAL WEAR/CRACKING AND SPLITTING, CONSUMER REQUESTING REIMBURSEMENT, TIRES AREA NOT INCLUDED IN THE RECENT RECALL. *MJS

VEHICLE ENGAGED INTO FOUR WHEEL DRIVE MODE. BECAUSE VEHICLE WAS DRIVING IN FOUR WHEEL DRIVE MODE FRONT END NEEDED TO BE REPLACED BY THE DEALER. ALSO, FRONT DISC PADS AND CALIPERS NEEDED TO BE REPLACED AGAIN BECAUSE VEHICLE CONTIUED TO ENGAGE IN THE FOUR WHEEL DRIVE MODE.*AK

FRONT RADIUS ARM BUSHING WAS DEFECTIVE AND CAUSED CAR TO NOT STEER PROPERLY, AND MAKES A SQUEALING NOISE.*AK

ABS LIGHT COMES ON/ DOESN'T GO OFF. STOPPING DISTANCE HAS TO BE INCREASED . VEHICLE HAS BEEN TAKEN TO DIFFERENT MECHANICS WHO CAN'T DETECT THE PROBELM CONSUMER WILL TRY TAKING IT TO A FORD DEALER.*AK

CONSUMER WAS INVOLVED IN A 55 MPH FRONTAL COLLISION IN WHICH DRIVER'S AND PASSENGER'S AIR BAGS DID NOT DEPLOY. PLEASE GIVE ANY FURTHER DETAILS.*AK

VEHICLE BEEN EXPERIENCING PROBLEM WITH SEVERE VIBRATION WHEN DRVING AT 50-65 MPH, CAUSEING STEERING WHEEL AND VEHICLE TO SHIMMY. VEHICLE BEEN IN/OUT OF DEALER SHOP ON SIX OCCASIONS, AND PROBLEM STILL OCCURRING. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS. *AK

THE STEEL BELTS WERE STICKING OUT OF THE TIRES PRIOR TO RECALL NOTICE 00T-005, CONSUMER REQUESTED REIMBURSEMENT BUT WAS TOLD HE COULD NOT GET HIS MONEY BACK BECAUSE THE VEHICLE WAS NOT TAKEN TO A FIRESTONE DEALER. NLM

CONSUMER HAD FOUR FIRESTONE TIRES REPLACED PRIOR TO RECALL NOTICE BECAUSE A TREAD IN THE CENTER OF THE TIRE WAS BROKEN OPEN CAUSING A FLAT TIRE. NLM

TREAD OF THE RIGHT REAR FIRESTONE ATX TIRE CAME OFF WHILE DRIVING CAUSING DAMAGE TO THE VEHICLE, CONSUMER REQUEST REIMBURSEMENT. NLM

REPLACEMENT OF FIRESTONE TIRE (SUBJECT TO SUBSEQUENT RECALL) IN MID 1999 DUE TO ROUGH RIDE CAUSED BY BUBBLING. FIRESTONE UNWILLING TO PROVIDE REIMBURSEMENT.( DOT NUMBER: )

FRONT DISK PADS CRACKED AND WORN OUT IN ABOUT 11 TO 12 MONTHS THIS HAS HAPPENED FOR THE PAST 6 YEARS. ROTTORS ON BOTH SIDES CRACKED AND NEEDED REPLACEMENT BOTH ROTTORS AND PADS SHOW SIGNS OF HEAT DAMAGE

EGR VALVE HAS HEAT RUST AND THE AIR TUBE FROM THE VALVE CRACKED, BOTH HAVE TO BE REPLACED

WHEN BRAKES ARE FIRST USED IN THE MORNING THE BRAKES DONT APPLY EVEN CAUSING THE VEHICLE TO SWAY FROM SIDE TO SIDE ALSO NOTICE A CLUNKING NOISE FROM BRAKES IN THE MORNING

FIRESTONE 15" WILDERNESS AT TIRES EXPERIENCED A BLOWOUT DUE TO A HOLE IN THE SIDEWALL. *SLC

WAS DRIVING 45MPH & RIGHT FRONT TIRE BLEWOUT AND BECAME SHREDDED. STOPPED VEHICLE & NOTICED NO TREAD LEFT ON TIRE. PUT SPARE ON & THEN TOOK TIRE TO TIRE SHOP, WHERE IT WAS REPLACED. FIRESTONE, ATX RADIAL, P235/75R15 WITH 20,000 MILES.*AK

I WAS DRIVING TO THE BEACH ON OCT 1,2000;WHEN RIGHT REAR BLEW OUT.I WAS GOING ABOUT 60 MPH WHEN IT HAPPEN.A FRIEND HELP ME TO CHANGE TIRE,DUE TO BEING ON NEW YORK DISABILY.NOW THERE IS A RECALL ON THESE TIRES,BUT I`M HAVING NO LUCK IN OBTAINING REPLACEMENT TIRES FOR MY FORD EXPLORER.I HAVE PICTURES OF THE OUTER STEEL BELT SEPARATED FROM THE REST OF TIRE.I`M ON DISABILITY AND I DON`T HAVE THE EXACT FUNDS TO PURCHASE OTHER BRAND LIKE GOODYEAR TIRES WHO HAVE A GOOD NAME.ALL FIRESTONE TIRE CENTERS THAT I`VE CALLED HAVE A WAITING PERIOD OF,MIDDLE OF NOV 2000,OR THE END OF NOV 2000.WHAT DO I DO??? SHOULD I GET A LAWYER!!!!! SHOULD I GO TO THE NEWS MEDIA,BECAUSE WE SHOULD NOT BE HAVING THIS PROBLEM IN OBTAINING REPLACED TIRES.SO CAN YOUR OFFICE HELP ME WITH THIS PROBLEM.PLEASE REPLY. THANK YOU FOR YOUR TIME.*AK (TIRESIZE: P235/75R15)( DOT NUMBER: TIRE SIZE: P235/75R15 )

MY ORIGINAL TRANSMISSION FAILED AT 79,484 MILES. I DID NOT PURCHASE AN EXTENDED DRIVE TRAIN WARRANTY. I ASKED MY MECHANIC IF TRANSMISSION PROBLEMS WERE COMMON WITH EXPLORERS AND HE SAID YES. HE PROVIDED ME WITH A COPY OF SEVERAL YEARS OF ADVISORIES THAT FORD SENT TO MECHANICS, WARNING THEM OF PROBLEMS WITH THE TRANSMISSIONS, AND SPECIFICALLY WITH THE TORQUE CONVERTER. THIS IS THE MAIN PART WHICH WENT ON MY TRANSMISSION. I FELT THAT IF FORD FELT THE NEED TO SEND REPEATED ADVISORIES TO MECHANICS, THAT THERE WAS A PROBLEM(S) THAT SHOULD HAVE INVOLVED A RECALL. I SENT A LETTER TO FORD ON NOVEMBER 4, 1998 AND NEVER RECEIVED A REPLY. I AM ENCLOSING A COPY OF THIS LETTER. I SINCE HAVE HAD TO REPLACE THE SECOND TRANSMISSION AT 100,000 MILES. THE FIRST ONE COST ME $1881.50 AND THE SECOND ONE $1465. I FEEL THAT FORD SHOULD REIMBURSE ME FOR THE COST OF BOTH TRANSMISSIONS BECAUSE THEY FAILED TO ACCEPT RESPONSIBILITY FOR TRANSMISSION FAILURES DUE TO PROBLEMS THEY NOTIFIED MECHANICS ABOUT IN THEIR ADVISORIES. I LOOK FORWARD TO YOUR RESPONSE. *AK

TWICE WITHIN THE LAST YEAR, WHEN ENGAGING PARKNG BRAKE, PEDAL WENT ALL THE WAY TO FLOOR. AFTER RELEASING AND REAPPLYING THE BRAKE, IT ENGAGED. THIS WAS BROUGHT TO THE DEALERSHIP ATTENTION. OWNER WAS TOLD THAT NO CURRENT RECALL EXISTED ON THE PROBLEM. *AK THE CONSUMER WANTS TO KNOW IF NHTSA'S RECALL INCLUDES THIS VEHICLE. *YH

FIRESTONE ATX TIRES P235/70R15 EXPERIENCED BELT SEPARATION, TIRE FAILURE CAUSED TIRES TO VIBRATE, WHEELS COULD NOT BE BALANCED DUE TO BELT SEPARATION. *SLC

FIRESTONE ATX TIRE(P235 75 R15) EXPERIENCED TREAD SEPARATION, CAUSING DAMAGE TO THE VEHICLE, CONSUMER REQUESTS REIMBURSEMENT. *SLC

FIRESTONE ATX TIRES (P235 75 R15) EXPERIENCED CUPPING, FIRESTONE TOLD CONSUMER THE TIRES WERE FAILING DUE TO IMPROPER MAINTENANCE, CONSUMER REPLACED ALL THE TIRES WITH A DIFFERENT BRAND OF TIRE AND HAS HAD NO PROBLEMS SINCE. *SLC

TIRES ARE NOT ON RECALL - HOWEVER CRACKS ARE FORMING ON THE SIDE OF ALL FOUR TIRES WHERE THE TREAD MEETS THE TIRE - SPARE IS OF DIFFERENT BRAND. TAKEN TO FIRESTONE DEALER, THEY CLAIM THIS IS NORMAL - THEY WILL PRO-RATE THE TIRES ONLY - MENTIONED THAT I WAS CONCERNED ABOUT THEM BLOWING OUT - MECHANIC TOLD ME "THERE'S NOTHING ELSE I CAN DO FOR YOU THEN" WE ARE WORRIED -- CONSIDERING BUYING NEW TIRES ON OUR OWN ANYWAY BUT FEEL THE NEED TO REPORT THIS PROBLEM. NOT OUT FOR MONEY -- ONLY CONCERN IS SAFETY FOR MY FAMILY AND A BIT ANGRY AT THE FIRESTONE METHOD OF HANDLING ALL OF THIS. PLEASE ADD THIS TO YOUR COMPLAINT LIST AGAINST THESE TIRES AND HELP GET THEM OFF THE ROAD! NOTE: THESE TIRES ARE APPROXIMATELY TWO YEARS OLD. (DOT NUMBER: W2HL TIRESIZE: P235/75R14)

THE VEHICLE WAS BEING DRIVEN IN THE RIGHT LANE WHEN THE RIGHT REAR TIRE TREAD SEPARATED, THE VHEICLE TRAVELED TO THE RIGHT ONTO THE GRASSY SHOULDER, THE VEHICLE WAS STEERED TO THE LEFT AND TRAVELED ACROSS THE NORTHBOUND LANES, ACROSS THE MEDIAN AND INTO THE TREELINE ON THE SHOULDER, THE FRONT OF THE VEHICLE STRUCK A TREE AND SPUN TO THE RIGHT STRIKING ANOTHER TREE WITH ITS RIGHT SIDE, THE DRIVER SUSTAINED INCAPACITATING INJURIES (FLORIDA TRAFFIC CRASH REPORT, CRASH REPORT NUMBER 50163972, BRIDGESTONE,FIRESTONE P235.75R15, RADIAL ATX M/S W2HL1M0403). NLM

THE LEFT REAR TIRE CAME APART IN THE MIDDLE CAUSING THE DRIVER TO LOOSE CONTROL OF THE VEHICLE, STRIKE A GUARD RAIL AND BECAME AIRBORNE ABOUT 50 FEET, THE VEHICLE LANDED ON ITS TOP SLIDING ABOUT 10 FEET TO A STOP, ALTHOUGH THE LEFT REAR TIRE CAME APART IN THE MIDDLE, THE TIRE STAYED INFLATED (BRIDGESTONE/FIRESTONE P235/75R15 RADIAL ATX M/S VDHL1M0184)MIDLOTHIAN TEXAS POLICE REPORT. NLM

THE LEFT REAR TIRE BLEWOUT WHILE DRIVING CAUSING THE VEHICLE TO VEER TO THE LEFT PARTIALLY INTO THE INSIDE LANE, THE DRIVER STEERED TO THE RIGHT LOOSING CONTROL OF THE VEHICLE, THE VEHICLE SLID SIDEWAYS FOR ABOUT 125 FEET AND OVERTURNED 3.5 TIMES BEFORE COMING TO REST, ONE PERSON WAS KILLED, TWO PEOPLE SUSTAINED NON INCAPACITATING INJURIES AND ONE PERSON HAD INCAPACITATING INJURIES (BRIDGESTONE/FIRESTONE P235/75R15, RADIAL ATX M/S VDHL1M0254 LEFT REAR). NLM

R/R TREAD ON TIRE CAME OFF CAUSING THE DRIVER TO LOOSE CONTROL AND SWERVE TO THE LEFT STRIKING A GUARDRAIL WITH THE LEFT TOP, THE VEHICLE BOUNCED OFF THE GUARDRAIL SLIDING LEFT ON LEFT SIDE AND CAME TO REST ON ITS TOP (TEXAS PEACE OFFICERS ACCIDENT REPORT, BRIDGESTONE/FIRESTONE, P235/75R15, RADIAL ATX M/S, VDHL1M0054, RIGHT REAR). NLM

POSSIBLE TIRE FAILURE CAUSED THE DRIVER TO LOOSE CONTROL OF THE VEHICLE AND AS A RESULT THE VEHICLE OVERTURNED ONCE, DRIVER SUSTAINED INJURIED(LOUISIANA UNIFORM MOTOR VEHICLE TRAFFIC ACCIDENT REPORT, BRIDGESTONE/FIRESTONE, P235/75R15, RADIAL ATX M/S, VNHL1M0353, RIGHT FRONT). NLM

TREAD AND SIDEWALL SEPARATED WHERE COULD SEE THE METAL BELTS ON THE TIRE. CONSUMER HEARD THE TIRE CLICKING. NO ACCIDENT .*AK

VEHICLE BEEN EXPERIENCING PROBLEM WITH SEVERE VIBRATION WHILE DRIVING AT 55 MPH OR MORE. DEALER/MANUFACTURER WERE NOT NOTIFIED AT THIS TIME. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS. *AK

VEHICLE ROLLED DUE TO FAULTY TIRES, CONSUMER REQUESTS REIMBURSEMENT. *SLC

WHILE TRAVELING NOTICED VEHICLE RIDING ROUGH. PULLED VEHICLE AND SAW TREAD SEPARATION. *AK THE CUSTOMER WAS NOT AWARE OF THE RECALL AND BOUGHT NEW BF GOODRICH TIRE. *YH

SIDEWALL OF DRIVER FRONT TIRE HAS TWO CRACKS.*AK( DOT NUMBER: W2HL1PY458 TIRE SIZE: P235/75R15 )

PE00020, TIRE TREAD SEPARATION: WHILE DRIVING ABOUT 60 MPH TREAD ON THE REAR PASSENGER'S SIDE TIRE DISINTEGRATED TO NOTHING. DRIVER WAS ABLE TO CONTROL VEHICLE,AND NO ONE WAS INJURED. NOT ORIGINAL TIRE EQUIPMENT. TIRE SIZE P23575R15. TIRE MILEAGE LESS THAN 30,000. OWNER REPLACED TIRE WITH THE EXACT SAME TIRE. PLEASE LIST DOT # F POSSIBLE.*AK

PE00020; TIRE TREAD SEPARATION. WHILE DRIVING ABOUT 65 MPH, TREAD ON THE LEFT REAR TIRE CAME OFF. DRIVER WAS ABLE TO CONTROL EXPLORER SOME WHAT,AND NO ONE WAS INJURED. TIRE WAS A FIRESTONE ATX, P23575R15. NOT SURE IF TIRE WAS ORIGINAL EQUIPMENT. NOT SURE OF TIRE MILEAGE. OWNER HAS BEEN ON A WAITING LIST FOR A REPLACEMENT TIRE SINCE AUGUST 16TH. *AK DOT# VNHL. *SLC

+/- 5" TREAD SEPARATION NEAR OUTSIDE TIRE-WALL OBSERVED DURING TIRE INSPECTION ON 09/23/2000.*AK( DOT NUMBER: W2HL1M0224 TIRE SIZE: P235/75R15 )

FIRESTONE RADIAL ATX (P235/75R15 - DOT #VDHL 1MO) TWO TIRES HAD SEPARATED BELTS PRIOR TO RECALL NOTIFICATION CAUSING A ROUGH RIDING SENSATION THUS THE CONSUMER REPLACED ALL FOUR TIRES, CONSUMER REQUEST REIMBURSEMENT. NLM

BOTH TIRES ON PASSENGER SIDE OF VEHICLE BLEW, CAUSING TRUCK TO ROLL.( DOT NUMBER: TIRE SIZE: P235/75R15 )

CONSUMERS TIRES WERE FOUND DEFECTIVE UNDER RECALL 00T005 AND WERE REPLACED, CONSUMER AWAITS REIMBURSEMENT ( FIRESTONE WILDERNESS AT P235/75R15 DOT#VDHL1PY1888). NLM

THE FIRESTONE OWL ALL TERRAIN TIRE ON THE VEHICLE EXPERIENCED TREAD SEPARATION AND BLOWOUT WHILE DRIVING. *MJS

LIFTGATE WAS REPLACED PRIOR TO RECALL NOTICE, CONSUMER REQUESTED REFUND BUT ONLY RECIEVED PARTIAL REFUND AND WANTS THE REMAINING UNREFUNDED BALANCE. NLM

EXCESSIVE VIBRATION AROUND 65 MPH DISCOVERED NOT LONG AFTER PURCHASING USED WITH 19,000 MILES ON VEHICLE. I INITIALLY THOUGHT IT WAS DUE TO THE TIRES, WHICH I DIDN'T REPLACE UNTIL 40,000 MILES. AFTER INSTALLING NEW TIRES AND DOUBLE CHECKING BALANCE, ETC. THE DEALER INFORMED ME THAT IT WAS A KNOWN DEFECT IN THE VEHICLE DUE TO ENGINE AND DRIVE TRAIN MISALIGNMENT. THEY SAID AN ANTIVIBRATION KIT WAS AVAILABLE FOR $1,000 BUT THEY WOULD NOT COVER THE COST DUE TO NOW BEING OUT OF WARRANTY. THE SERVICE MANAGER AT ONE DEALERSHIP TOLD ME THAT THE KIT WOULD NOT REALLY CURE THE PROBLEM. HE SAID IT WOULD ONLY CHANGE THE SPEED AT WHICH THE VIBRATION OCCURRED. I WROTE A LETTER TO THE PRESIDENT OF FORD ON 7/26/98 EXPLAINING THE PROBLEM AND EXPRESSING MY CONCERN THAT THE VIBRATION COULD LEAD TO FURTHER PROBLEMS IN THE FUTURE. I EXPRESSED THE FACT THAT IT WAS A KNOWN DESIGN PROBLEM AND DEFECT AND THAT IT EXISTED WITHIN THE WARRANTY PERIOD AND THAT THE CUSTOMER SERVICE DEPARTMENT WOULD NOT DUE ANYTHING TO CORRECT THE PROBLEM. I NEVER RECEIVED A REPLY FROM MR. TROTMAN, NOR ANYONE ELSE. I SENT A FOLLOW UP LETTER ON 10/28/98 BUT NEVER RECEIVED ANY ACKNOWLEDGEMENT OR REPLIES TO THAT LETTER EITHER. I SINCERELY FEEL THAT FORD MOTOR COMPANY HAS NO CONCERNS OR DESIRES TOWARD THEIR CUSTOMERS SAFETY OR PRODUCT SATISFACTION. I STILL OWN THE CAR BUT HAVE REAL MISGIVINGS ABOUT IT'S SAFETY OR DEPENDABILITY DUE TO THIS PROBLEM. I WOULD LIKE TO GET RID OF IT BUT HATE TO PASS THE PROBLEM ON TO SOMEONE ELSE.

BRAKE EVALUATION REPORTED GOOD. WITHIN 1 MONTH ROTORS REQUIRED REPLACEMENT. BRAKES REPORTED GOOD, TWO MONTHS LATER, REAR SHOES REQUIRED REPLACEMENT.

WHILE DRIVING AT 75 MPH THE VEHICLE LOST ALL CONTROL DUE TO POSSIBLE AXLE/SUSPENSION FAILURE WHICH RESULTED IN VEHICLE ROLLOVER, FORD REFUSES ANY RESPONSIBILITY. *MJS