Page 10 of 25 · complaints 451–500 of 1,207

1994 Ford Explorer complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1994 record →

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited SlipCrash2 injured
Filed Aug 31, 2000OR

BRAKES FAILED CAUSED CRASH INTO DIRT BANK,SEAT BELT FAILED CAUSED INJURIES TO FACE ARMES LEGS BACK

Equipment › Mechanical › Carrier/Rack
Filed Aug 31, 2000MI

TIRE LIFTGATE ASSEMBLY CABLE BROKE CAUSING THE SPARE TIRE TO FALL DOWN WHILE DRIVING. NLM

TiresCrash
Filed Aug 30, 2000CA

I HAD TO REPLACE MY FIRESTONE TIRES WITH GOODYEAR TIRES IN OCT 98 FOR A COST OF $380.00 BECUASE MY TIRES WERE DEFECTIVE. IN JAN 97 MY EXPLORER ROLLED OFF THE INTERSTATE 35 DURING A SNOW STORM. THE CAUSE OF THE ACCIDENT IS UNKNOWN, BUT I DO KNOW THAT THE CAR LOST CONTACT WITH THE SURFACE. THE TOTAL PROPERTY DAMAGES WAS $6000.( DOT NUMBER: TIRE SIZE: P235/75R15 )

Tires
Filed Aug 30, 2000LA

MY TEENAGE SON DRIVES THE FORD EXPLORER, I DO NOT FEEL THAT THIS SPORTS UTILITY IS SAFE.

Tires › Tread/Belt1 injured
Filed Aug 30, 2000TX

THE FIRESTONE ATX TIRE ON THE VEHICLE EXPERIENCED TREAD SEPARATION WHICH RESULTED IN LOSS OF CONTROL AND VEHICLE ROLLOVER, INJURY TO CONSUMER. *MJS

Tires › Tread/Belt
Filed Aug 30, 2000FL

THE RIGHT REAR FIRESTONE ATX TIRE TREAD SEPARATED FROM THE TIRE, TECHNICIAN DENIED KNOWLEDGE OF ANY PROBLEM AND SOLD HER ANOTHER ATX TIRE, ON THE RETURN TRIP 2 DAYS LATER THE LEFT REAR PASSENGER TIRE LOST ITS TREAD THIS TIME CAUSING THE VEHICLE TO SPIN OUT OF CONTROL INTO THE MEDIAN (ATTORNEY FOR CLIENT). NLM

Suspension › Rear
Filed Aug 29, 2000NJ

HARMONIC VIBRATION OCCURS AT 65 MPH NOT DUE TO TIRES ETC. FORD WANTS TO INSTALL $1000.00 WORTH OF NEW PARTS TO CORRECT A DESIGN FLAW WHICH HAS BEEN DONE ON NEWER MODELS.

TiresCrash1 killed
Filed Aug 29, 2000FL

DRIVER NORTHBOUND ON I-95. RIGHT REAR TIRE DETREADS, DRIVER LOST CONTROL, VEERED LEFT INTO MEDIAN, ROLLED OVER TWO TIMES, COMING TO REST ON WHEELS IN SOUTHBOUND LANES. BELTED DRIVER EJECTED AND DIED AT SCENE.( DOT NUMBER: VDHLIMO074 TIRE SIZE: P235/75R15 )

Tires
Filed Aug 29, 2000OH

IN JUNE OF 1998 I WAS PREPARING FOR A VACATION AND MY MECHANIC SAID THAT I NEEDED TWO TIRES BECAUSE THE TREAD HAD SEPERATED FROM THE SIDEWALL AND THEY WERE UNSAFE. UPON MY EXAM, HE WAS CORRECT. I JUST REPLACED THEM AND WROTE IT OFF AS BAD LUCK. THREE WEEKS AGO I WENT ON ANOTHER TRIP AND CAME HOME ON SUNDAY. MONDAY MORNING WHEN I WENT TO GO TO WORK, THE LEFT FRONT TIRE WAS FLAT. I TOOK IT TO THE MECHANIC AND HE SAID THAT IT HAD ALSO SEPERATED AND THE RIGHT FRONT WAS SOON TO GO. I HAVE CHANGED ALL THE TIRES NOW. I HAVE THE RIGHT FRONT THAT WENT FLAT, THE LEFT FRONT THAT IS READY TO GO, AND THE SPARE THAT HAS NEVER BEEN ON THE ROAD. DO YOU WANT THEM FOR EXAMINATION? THESE TIRES WERE FROM THE N. CAROLINA PLANT, BUT MAYBE IT'S NOT THE PLANT, IT'S THE PROCESS. WHAT SHOULD I DO? I HAVE THE RECEIPTS FROM THE LAST TIRES, BUT, I'M NOT SURE ABOUT THE FIRST SET I CHANGED.( DOT NUMBER: W2HL 1MO TIRE SIZE: P235/75R15 )

Suspension › Front
Filed Aug 29, 2000CT

VEHICLE HAS HAD CONTINUED PROBLEMS WITH THE FRONT END VIBRATING AT SPEEDS OF 55 MPH TO 65 MPH, SEVERAL REPAIRS COMPLETED (FRONT END ALIGNMENT AND WHEEL BEARING AND TIRE REPLACEMENTS DUE TO WEAR), HOWEVER TSB 96-4-15,96-4-16,96-4-17 ALL DESCRIBE THE FRONT END SUSPENSION SHAKE, CONSUMER BELIEVES THAT THIS PROBLEM IN CONJUNCTION WITH THE TIRE ISSUE HAS CAUSED THE NUMEROUS INCIDENTS. *MJS

Tires › Tread/Belt
Filed Aug 28, 2000FL

WHILE DRIVING ABOUT 32 MPH RIGHT REAR TIRE HAD A BLOWOUT, AND THEN A TREAD SEPARATION. CONSUMER KEPT CONTROL OF VEHICLE. P235/75R15 FIRESTONE. *AK *SLC

Tires
Filed Aug 26, 2000CA

R/R TIRE BLEW OUT WHILE DRIVING ON HWY 101 IN MONTEREY AT 65MPH( DOT NUMBER: TIRE SIZE: P235/75R15 )

Tires
Filed Aug 26, 2000TX

TIRE UNRAVELED ON FREEWAY RESULTING IN MOMENTARY LOSS OF CONTROL. REMNENTS OF TIRE WERE THROWN OUT TO THE ROADSIDE. THE MAJOR PART OF THE TIRE BECAME WEDGED BETWEEN THE FENDERSHIELD, THE WHEEL WELL AND THE HUB OF THE WHEEL. DAMAGE ESTIMATES INCLUDE TWO SEPARATE ESTIMATES FOR BODY REPAIR BETWEEN $900-$1,000.00. THE REMAINDER WAS FOR REPLACEMENT OF ALL FOUR TIRES. THIS VEHICLE WAS MANUFACTURED AT THE LOUISVILLE, KY FACILITY, JUST 136 MILES FROM THE DAYTON OHIO FIRESTONE PLANT. REPORTS I HAVE SEEN ABOUT THE XT PROBLEMS PARALELL THE SITUATION DESCRIBED HEREIN. I STRONGLY BELIEVE SCOPE OF INVESTIGATION SHOULD INCLUDE THESE TIRES. FIRESTONE HAS BEEN UNCOOPERATIVE

Tires
Filed Aug 26, 2000HI

WHILE I WAS DRIVING DOWN THE ROAD AT ABOUT 55 MPH, I HEARD AN EXPLOSION AND REALIZED IT WAS MY VEHICLE. I WAS ABLE TO PULL TO THE SIDE OF THE FREEWAY ON THE THREE TIRES AND THE RIM OF THE FORTH. THE TIRE BLEW OUT ALL AROUND THE SEAM. PIECES FROM 3 TO 4 INCHES BLEW OUT OF THE TIRE ON TO THE FREEWAY. SOMEONE FROM AAA CAME AND CHANGED THE TIRE FOR ME. I INITIALLY TOOK THE VEHICLE TO THE CUTTER FORD DEALER IN AIEA, BUT THEY COULD NOT FIND ANY REPLACEMENT TIRES. THEY REFERRED ME TO THE FIRESTONE DEALER AT 98-141 KAMEHAMEHA HWY, AIEA, HI 96706. THE FIRESTONE DEALER WAS ABLE TO REPLACE THE BLOWN OUT TIRE AND ONE ADDITIONAL TIRE. I AM NOW ON A WAITING LIST TO HAVE THE OTHER THREE TIRES REPLACED. THE FIRESTONE DEALER HAD NO IDEA WHEN THE OTHER TIRES WILL COME IN. THIS IS THE SECOND BLOWOUT THAT I HAVE HAD THIS YEAR WITH THE SAME BRAND AND TYPE OF TIRE. IT IS NOW VERY DISTURBING AND SCARY TO DRIVE THE FORD EXPLORER AS I CONSTANTLY AM IN FEAR THAT ANOTHER TIRE WILL BLOW OUT.( DOT NUMBER: TIRE SIZE: P235/75R15 )

TiresCrash
Filed Aug 25, 2000TX

HAVE PICTURES AND POLICE REPORT( DOT NUMBER: )

Tires › Tread/BeltCrash
Filed Aug 24, 2000AZ

WHILE DRIVING, A FIRESTONE ATX TIRE EXPERIENCED TREAD SEPARATION, $3500 WORTH OF DAMAGE WAS CAUSED BECAUSE OF THE TREAD SEPARATION. THE DEALER STATED THAT THE CONSUMER MUST HAVE RUN OVER A NAIL, HOWEVER NO NAIL WAS FOUND. *SLC

Fuel System, Gasoline › Storage › Tank Assembly › Filler Pipe and Cap
Filed Aug 23, 2000MA

FUEL TUBE THAT PUMPS FUEL FROM TANK HAS CORRODED, CAUSING A FUEL LEAK UNDER PRESSURE. FORD AHS BEEN CONTACTED.*AK

Tires
Filed Aug 23, 2000SC

THE TREAD CAME OFF MY TIRE ON THE INTERSTATE AND RIPPED OFF PIECES OF MY CAR. THE DAMAGE WAS $976 FOR ALL OF IT TO BE REPAIRED. WHEN I WENT TO GET A NEW TIRE FIRESTONE PUT ANOTHER "BAD" TIRE ON MY CAR. ALL FIVE OF MY TIRES NEEDED REPLACING BUT NO ONE AT FIRESTONE LET ME KNOW THIS. IT WAS TOLD TO ME BY ANOTHER DEALERSHIP. PLEASE LET ME KNOW WHAT I CAN DO IF ANYTHING ABOUT MY SITUATION. THANK YOU.( DOT NUMBER: )

TiresCrash3 injured
Filed Aug 23, 2000FL

DRIVER TRAVELING NORTHBOUND ON I-95 WHEN RIGHT REAR TIRE DETREADED, LOST CONTROL OF VEHICLE, SPUN COUNTERCLOCKWISE INTO MEDIAN, ROLLED SEVERAL TIMES ACROSS SOUTHBOUND TRAFFIC LANES, COMING TO REST ON ROOF IN WEST SHOULDER. ONE PASSENGER EJECTED.( DOT NUMBER: W2HLIPY176 TIRE SIZE: P235/75R15 )

Tires › Tread/Belt
Filed Aug 22, 2000NC

WAS HAVING ROUTINE MAINTENANCE ON VEHICLE & NOTICED THAT RIGHT REAR TIRE WAS WEARING EXCESSIVELY. THIS WAS CAUSING CHUNKS OF TREAD TO COME OFF. WAS REPLACEMENT FIRESTONE TIRES FOR ORIGINAL TIRES DUE TO SAME PROBLEM. FIRESTONE, WILDERNESS ATX, P235/75R15 WITH 32,000 MILES ON IT. HAS REPLACEMENT TIRES & NOT ORIGINAL. *AK FIRESTONE WILDERNESS ATX P235/75/R15 *MW

Tires › Tread/Belt
Filed Aug 22, 2000NC

PE00 020; CONSUMER WAS TRAVELING ABOUT 65MPH ON THE HIGHWAY AND HEARD A LOUD NOISE. TREAD SEPARATED SIX FEET OFF, AND TREAD WAS HANGING OFF THE BACK OF TIRE. LEFT REAR TIRE ON THE FIRST INCIDENT. RIGHT FRONT TIRE TREAD SEPARATED ON THE SECOND INCIDENT. TIRES WERE FIRESTONE#AT, P235/75R15. THERE WERE NO INJURIES, JUST SOME DAMAGE TO VEHICLE. CONSUMER NOTIFIED FIRESTONE DEALERSHIP ON SECOND FAILURE, AND ATTENDANT REPLACED THE TIRES.*AK

Tires
Filed Aug 22, 2000WI

AT APPROXIMATELY 22,000 MILES, BOTH REAR TIRES EXPERIENCED SEPARATION OF THE TREAD. THE SEPARATION IN EACH INSTANCE CONSISTED OF A SIX INCH BY EIGHTEEN INCH SECTION FLYING OFF THE TIRE. THE TREAD SEPARATED TO THE EXTENT THAT THE METAL CORDS WERE EXPOSED. OBVIOUSLY, THE VEHICLE CHATTERED AND SHUDDERED NOTICABLY UNTIL THE TIRES WERE REPLACED. I DID NOT WANT TO CHANCE ADDITIONAL SEPARATION, SO I REPLACED THE OTHER TIRES AT THE SAME TIME. THE BROKER THROUGH WHOM MY MECHANIC PURCHASED THE TIRES SAID THERE WAS NOTHING THEY COULD DO.( DOT NUMBER: TIRE SIZE: P235/75R )

Tires
Filed Aug 21, 2000TN

THE TIRE FAMILY ON A FAMILY TRIP TO FLORIDA. WE WERE TRAVELING DOWN THE EXPRESSWAY AT ABOUT 65MPH WHEN THE CAR STARTED A STRANGE VIBRATION. WE PULLED OVER AND INSPECTED THE CAR AND TIRES. NOTHING WAS APPARENT. APPROXIMATELY 10 MILES LATER, THE VIBRATION INTENSIFIED AND THE TIRE TREAD SEPARATED FORM THE TIRE AND FLEW UNDER THE CAR, MAKING A LOUD NOISE., WE WERE IN THE RIGHT LANE AND MANAGED TO PULL OFF TO THE SIDE OF THE ROAD. YOU COULD SEE TIRE TREAD FLYING IN THE AIR FROM THE CAR IN THE REARVIEW MIRROR. WHEN WE STOPPED THE RIM OF THE TIRE WAS PRACTICALLY ON THE GROUND AND A HUGE STRIP OF TREAD WAS MISSING. VERY SCARRY! OTHER TIRES WERE FINE.( DOT NUMBER: TIRE SIZE: P235/75R15 )

Tires
Filed Aug 21, 2000IN

HAD 2 OF THESE TIRES FAIL ON HOT SUMMER DAY WITHIN 15 MINUTES OF EACH OTHER. ONE ON PASSENGER REAR AND ANOTHER ON DRIVER FRONT. TWO REMAINING TIRES SHOWED EVIDENCE OF TREAD BEGINNING TO SEPARATE FROM CORE. TURNED TIRES INTO FIRESTONE FOR ANALYSIS (THEIR NASHVILLE LABORATORY) AND THEY REIMBURSED ME FOR STRUCTURAL DAMAGE TO REAR OF CAR. THEY ADJUSTED THE TREADWARE AND CHARGED ME $300.38 FOR A NEW SET OF TIRES. THEY REFUSED TO REPLACE OR ADJUST THE ORIGINAL SPARE (WHICH I STILL HAVE) OR REIMBURSE FOR THE USED TIRE I WAS FORCED TO BUY IN ORDER TO GET THE VEHICLE HOME (HAD 2 FAILURES WITHIN 10 MILES). THE TIRES IN QUESTION WERE EXHIBITING EXCEPTIONAL WEAR. THE TIRES SPENT MOST ALL THEIR LIFE IN SOUTHERN CALIFORNIA AND MEMPHIS, TN. THE TIRES HAD BEEN INSPECTED, BALANCED, ROTATED 8 DAYS BEFORE THEY FAILED BY THE LOCAL FIRESTONE DEALER.( DOT NUMBER: TIRE SIZE: 23575R15 )

Tires
Filed Aug 21, 2000CA

NO SUMMARY( DOT NUMBER: TIRE SIZE: P235/75R15 )

Tires
Filed Aug 21, 2000LA

I WAS DRIVING 70 MPH ON 4 LANE HWY WHEN I HEARD A LOUD NOISE AT THE REAR OF MY CAR AND THE CAR PULLED TO MY LEFT. I LOOKED IN MY SIDE MIRROR AND SAW A PIECE OF TIRE BOUNCING ON THE ROAD. I THOUGHT I HAD A BLOWOUT BUT I STILL HAD CONTROL OF MY CAR SO I PULLED OVER TO THE SIDE OF THE ROAD AND SAW THAT THE WHOLE TREAD ON MY REAR LEFT TIRE HAD PULLED AWAY FROM THE REST OF THE TIRE. IT STILL WAS INFLATED SO I DROVE TO MY OFFICE 4 MILES AWAY AT 35 MPH AND HAD MY MECHANIC PUT ON THE SPARE. I BROUGHT MY CAR TO OSBURN'S TIRE CENTER, INC. IN MORGAN CITY, LA. AND TROY OSBURN TOLD ME THAT HE WOULD ORDER A REPLACEMENT TIRE AND CALL ME WHEN IT CAME IN. I GOT THE TIRE CHANGED OUT AND WAS GIVEN A BILL FOR THE REPLACEMENT TIRE FOR $ 99.98. I WILL SCAN A COPY OF THE BILL AND EMAIL TO YOU. I WAS UPSET THAT I HAD TO PAY $ 100.00 FOR THE TIRE AND I ALSO SUSTAINED SOME DAMAGE TO THE CAR. I ASKED TROY IF I COULD GET REIMBURSED FOR MY DAMAGES AND HE TOLD ME HE WOULD FIND OUT AND GET BACK TO ME. HE NEVER GOT BACK TO ME AND THE NEXT THING I KNOW, I SEE THAT FIRESTONE IS RECALLING MY TIRES. I WOULD LIKE TO GET REIMBURSED FOR NOT ONLY THE COST OF THE TIRE BUT GET REIMBURSED FOR MY DAMAGES. I HAVE SPOKEN TO TROY AT OSBURNS SINCE THE RECALL AND HE TOLD ME HE NOT A FIRESTONE DEALER AND HAD NOT KNOWN AT THE TIME WHAT STEPS WOULD BE TAKEN TO GET MY TIRES REPLACED. I HAVE TRIED NUMEROUS TIMES CALLING FIRESTONES HOTLINE BUT KEEP GETTING BUSY SIGNAL. I WANTED TO REPORT THIS INCIDENT TO YOU SO THAT YOU WOULD BE

Tires
Filed Aug 21, 2000NY

AUGUST 20, 2000 ON NOVEMBER 12TH, 1999 I PURCHASED A 1994 FORD EXPLORER EDDIE BAUER WHICH IS EQUIPPED WITH FIRESTONE RADIAL ATX, P235/75R15 M+S, DOT # VNHL- 1MO TIRES. I DO NOT DRIVE THAT FAST IN THE WINTER, BUT THIS SPRING I NOTICED THAT EVERY TIME WHEN I WENT TO SPEED UP TO 55, 60 OR 65, THE EXPLORER WOULD START TO SHAKE REAL BAD. BEAR IN MIND THAT THESE SPEEDS ARE ON THE HIGHWAY OR NY THRUWAY. IN JUNE I TOOK MY EXPLORER TO WAL-MART TIRE & LUBE EXPRESS TO HAVE MY TIRES BALANCED AND FOUND OUT THAT I HAD THREE GOOD TIRES AND ONE BAD ONE. THIS WAS WAY BEFORE THE RECALL NOTICES IN THE PAPERS. WAL-MART BALANCED MY TIRES FOR NOTHING THAT DAY, EXPLAINING THAT MY TIRES WERE THE PROBLEM. ON JULY 1, 2000, I WENT BACK TO WAL-MART AND HAD THEM REPLACE THE TWO BACK FIRESTONE RADIAL ATX'S WITH GOODYEAR ALL SEASON TRACKER TIRES. I HAVE THE FIRESTONE RADIAL ATX P235/75R15 DOT # VNHL-1MO'S, WHICH WAL-MART TOOK OFF. I HAVE BEEN READING THE NEWS PAPER AND LISTENING TO THE NEWS STATIONS ABOUT THE RECALL ON THE FIRESTONE TIRES AND MY FIRESTONE RADIAL ATX, P235/75R15, DOT # VNHL-1MO ARE NOT ON THE LIST. I'M NOT EVERY HAPPY ABOUT IT AND DON'T FEEL 100% PERCENT COMFORTABLE THAT THOSE TIRES ARE ON MY EXPLORER. I ALSO HAVE A SPARE FOR MY EXPLORER THAT IS A FIRESTONE RADIAL ATX, P235/75R15 M+S, DOT # VNHL - 1MO. I WOULD EVERY MUCH LIKE TO HAVE MY REMAINING FIRESTONE RADIAL ATX, P235/75R15 TIRES TAKEN CARE OF BECAUSE THERE IS A LITTLE VIBRATION REMAINING; ALSO, BECAUSE I DRIVE AND HOUR TO AND FROM WOR

TiresCrash1 injured
Filed Aug 20, 2000FL

WHILE DRIVING NORTH ON FLA. TURNPIKE ON A CLEAR, WARM MORNING IN JUNE, 1998 AT 70 MPH, THE TREAD ON MY LEFT REAR TIRE SEPARATED FROM THE TIRE (TIRE STAYED INFLATED). I LOST STEERING CONTROL, CRASHING INTO A MEDIAN RETAINING WALL AT HIGH RATE OF SPEED, RESULTING IN PHYSICAL INJURY TO MYSELF AND TOTAL LOSS OF MY VEHICLE.( DOT NUMBER: TIRE SIZE: P235 75R15 )

Tires
Filed Aug 20, 2000TN

TREAD SEPARATION RESULTING IN BODY DAMAGE TO RIGHT REAR QUARTER PANEL. MOMENTARY LOSS OF CONTROL DUE TO TIRE GOING FLAT.( DOT NUMBER: W2HL1MO204 TIRE SIZE: P235/75R15 )

Tires
Filed Aug 19, 2000FL

NO SUMMARY( DOT NUMBER: TIRE SIZE: P235/75R15 )

Tires › Tread/Belt
Filed Aug 19, 2000AZ

FAILED JUST LIKE THE RECALLED TIRES, BUT NOT COVERED BY RECALL. TRAVELING APROX 65MPH AND ALL TREAD CAME OFF TIRE. APROX 30,000 MILES WITH PLENTY OF TREAD LEFT. THE TIRE DID NOT LOOSE PRESSURE AND WE WERE ABLE TO COME TO A SAFE STOP. WE FEEL THE FIRESTONE PROBLEM MAY COVER MANY MORE TIRES THAN COVERED IN RECALL. ARE MY TIRES SAFE??( DOT NUMBER: W2HL TIRE SIZE: P235/75R15 )

Tires › Tread/Belt
Filed Aug 18, 2000TX

PE00020, TIRE TREAD SEPARATION: WHILE DRIVING 55 MPH, TREAD ON THE REAR PASSENGER'S SIDE TIRE CAME OFF. DRIVER WAS ABLE TO CONTROL TRUCK, AND WAS NOT INJURED. TIRE WAS A WILDERSNESS AT, P23575R15, DOT # W2HL. NOT ORIGINAL TIRE EQUIPMENT. TIRE WAS TAKEN TO A FORD DEALERSHIP. OWNER WAS TOLD THAT IT WOULD BE 2 /1/2 WEEKS BEFORE TIRE COULD BE REPLACED. OWNER PURCHASED OTHER TIRES AT SAMS.*AK

TiresCrash3 injured
Filed Aug 18, 2000AZ

THE REAR RIGHT TIRE BLEW-OUT CAUSING THE DRIVER TO LOOSE CONTROL OF THE VEHICLE ,ROLLING OVER THREE TIMES ;THE VEHICLE WAS TOTAL LOSS.( DOT NUMBER: TIRE SIZE: LT23575R15 )

Tires
Filed Aug 18, 2000MS

I HAVE WATCHED WITH INTREST THE EVENTS WHICH HAVE UNFOLDED SURROUNDING FIRESTONE'S RECALL OF THE WILDERNESS TIRES. I, TOO, OWN A FORD EXPLORER, A 1994 LIMITED. IN MARCH 1997 I EXPERIENCED A PROBLEM WITH A NOISE AND A VIBRATION IN THE FRONT RIGHT WHEEL OF MY EXPLORER. I TOOK THE VEHICLE TO THE NEAREST FIRESTONE STORE WHO CHECKED THE TIRE AND TOLD ME THERE WAS NOTHING WRONG WITH THE TIRE. THEY SAID A CERTAIN PART WAS BAD IN THE FRONT END OF MY EXPLORER AND IT WOULD COST ME ABOUT $150 OR SO TO HAVE HAVE THEM FIX IT.NOT SATISFIED WITH THIS ANSWER, I TOOK THE VEHICLE TO ANOTHER TIRE DEALER WHO CHECKED THE FRONT END AND INFORMED ME THAT THERE WAS NO BAD PART, THE FRONT END WAS NOT OUT OF ALIGNMENT AND THE PROBLEM WAS A DEFECT IN THE FRONT RIGHT TIRE. TO PROVE IT TO ME, THEY MOVED THE TIRE FROM THE FRONT RIGHT TO THE REAR RIGHT. THE VIBRATION AND THE NOISE MOVED WITH THE TIRE. WENT BACK TO THE FIRESTONE DEALER AND TOLD THEM WHAT THE OTHER DEALER HAD TOLD ME. THEY ALL BUT CALLED BOTH ME AND THE OTHER DEALER A LIAR. ACTUALLY, ALL THEY HAD TO DO TO BEGIN WITH WAS SAY, "OK, THE TIRE IS BAD. YOU'LL NEED TO PAY $X DOLLARS BECAUSE OF THE AMOUNT OF USE YOU HAVE HAD" AND I WOULD HAVE DONE IT AND BOUGHT 2 NEW TIRES FROM THE DEALER. THIS OFFER WAS NEVER MADE AND I LEFT VERY DISGUSTED WITH BOTH FIRESTONE AND THE DEALER.LESS THAN 1 WEEK LATER, AROUND 10:00 AT NIGHT, MY WIFE AND I WERE RETURNING FROM OUR SON'S HOME IN MOBILE, ALABAMA TO OUR HOME IN BILOXI, MS VIA INTERSTATE 10. SUDDENLY, THE BACK

Tires › Tread/Belt1 injured1 killed
Filed Aug 17, 2000OH

WHILE DRIVING AT HIGHWAY SPEED LEFT REAR TIRE TREAD ON A 1994 FORD, EXPLORER SEPARATED, CAUSING ONE PERSON TO BECOME PARALYZED AND ONE KILLED. TIRE SIZE WAS P23575R15. PLEASE GIVE ANY FURTHER DETAILS. *AK FIRESTONE ATX P235/75/R15 *MW

Tires › Tread/Belt
Filed Aug 17, 2000MA

ON THE WAY HOME FROM A ROUTINE DEALER MAINTENCE, INCLUDING TIRE ROTATION, THE VEHICLE STARTED TO SHAKE VIOLENTLY. THE DEALER TOLD ME TO GO TO FIRESTONE AND I WAS TOLD "THAT THE BELTS INSIDE THE TIRE HAD SEPARATED AND NEEDED TO BE REPLACED." I PURCHASED THREE NEW TIRES, (DOT VNHL AT9 189) PUT THE UNUSED SPARE ON AS THE FOURTH, AND USED THE BEST OF THE OEM'S AS THE NEW SPARE.( DOT NUMBER: W2HL1MO314 TIRE SIZE: P235/75R15 )

Tires
Filed Aug 17, 2000FL

I HAD TIRE SEPARATION IN APRIL OF 2000 ON INTERSTATE 95 IN MELBOURNE, FLORIDA. I IMMEDIATELY GOT OFF THE ROAD. THERE WERE NO INJURIES TO MYSELF OR ANY OTHER VEHICLE/PERSON. THE RIGHT REAR TIRE WAS THE ONE THAT SEPARATED AND I REPLACED IT WITH ANOTHER ATX. I CURRENTLY HAVE ALL ATX TIRES AND WILL HAVE ALL TIRES REPLACED THIS WEEKEND.( DOT NUMBER: TIRE SIZE: P235/75R15 )

Tires › Tread/Belt
Filed Aug 16, 2000TX

CONSUMER WAS TRAVELING IN A 1994 FORD EXPLORER. CONSUMER HAD AFTER MARKET TIRES ON VEHCILE. TIRE SIZE P235/75R15. PASSENGER FRONT TIRE BLEWOUT WHILE DRIVING 65MPH.*AK CUSTOMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE. THE TIRE WAS SHREDED AND WAS COVERED WITH BRAKE OIL FROM THE BROKEN LINE. THE INCIDENT CAUSED DAMAGE TO THE BRAKE LINE , MASTER CYLINDER AND SPARE TIRE CABLE. *YH

Tires
Filed Aug 16, 2000SC

OCT. 15TH TRAVELING FROM CHARLESTON S.C. TO COLUMBIA S.C. AT 920 A.M. PROCEEDING AT ABOUT 65 MPH. LEFT REAR TIRE SHREDDED CAUSING CONTROL AND NOISE PROBLEMS. STOPPED VEHICLE ON SIDE OF ROAD TO FIND LEFT REAR WHEEL WELL AND REAR PART OF ROCKER PANEL COMPLETLY DESTROYED. I HAVE THE NAMES OF TWO OTHER INDIVIDUALS THAT STOPPED TO ASSIST IN MAKING THE VEHICLE TRAVELABLE. *AK( DOT NUMBER: 2028 TIRE SIZE: P235/75R15 )

Tires
Filed Aug 16, 2000MI

TIRE BLOWN OUT, DID NOT HIT ANYTHING, TIRE STILL IN MY POSESSION( DOT NUMBER: TIRE SIZE: 235 75R 15 )

Tires
Filed Aug 16, 2000NY

RIGHT REAR TIRE OF EXPLORER BLEW OUT ON NY THRUWAY NEAR ALBANY AFTER TWO HOURS OF HIGH SPEED DRIVING IN CIRCA MID-SEPTEMBER 1994. LESS THAN 6,000 MILES ON CAR AND TIRES. BLEW OUT WITHOUT WARNING; NO OBJECT STRUCK. NO LOSS OF CONTROL AND NO INJURY TO DRIVER. TIRE REPLACED BY FIRESTONE WITH APPROX. 90% CREDIT FOR UNUSED TREAD LIFE. DEALER SAID UNDERINFLATION MIGHT HAVE CAUSED OVERHEATING INTERNALLY (ALTHOUGH OTHER TIRES WERE PROPERLY INFLATED).( DOT NUMBER: TIRE SIZE: P235/75 R1 )

Tires › Tread/Belt
Filed Aug 16, 2000MA

WHILE DRIVING THE CAR STARTED TO SHAKE AS IF THE FRONT TIRE WENT FLAT. I GOT OUT TO CHECK IT BUT IT HAD AIR. I THEN THOUGHT THAT THE ROAD COULD HAVE BEEN BUMPY BUT IN FACT IT WAS NOT. I MADE AN APPOINTMENT TO HAVE THE TIRE CHANGED AND BY THE NEXT DAY 3 OF THE 4 TIRES NEEDED TO BE CHANGED. THE TECHNICIAN AT THE TIRE STORE TOLD ME THAT THE BELTS WERE BROKEN IN THE TIRES AND THEY WERE SHAPED LIKE EGGS. I REPLACED ALL 4 TIRES FOR THE CAR COULD NOT BE DRIVEN AS IT WAS.( DOT NUMBER: TIRE SIZE: P235/75R15 )

Fuel System, Gasoline › Storage › Tank AssemblyFire
Filed Aug 16, 2000NH

NO SUMMARY

Tires
Filed Aug 16, 2000CA

NEARLY KILLED ON THE 405 FREEWAY WHEN OUR TIRE EXPLODED AND BLEW OUT THE RIGHT REAR WHEEL WELL. I WAS COMPLETELY WTHOUT CONTROL AND NEARLY RAMMED A SEMI TRUCK AND ANOTHER SMALLER VEHICLE. ALL THAT WAS LEFT OF THIS TIRE WAS A RIM OF TWISTED STEEL. FIRESTONE AND FORD HAVE BOTH BEEN CONTACTED AND NEITHER COMPANY HAS OFFERED ANY HELL WHATSOEVER. WHAT ARE MY OPTIONS NOW?( DOT NUMBER: )

Tires
Filed Aug 16, 2000CA

MY REAR TIRE TREAD PEELED AWAY( DOT NUMBER: TIRE SIZE: 23575R15XL )

Power Train › Manual TransmissionCrash1 injured
Filed Aug 16, 2000NM

DRIVE TRAIN LOCKED UP CAUSING THE REAR WHEELS TO LOCK UP. THE FRONT WHEELS MAY ALSO HAVE LOCKED UP, BUT UNKNOWN AT THIS TIME. TOTAL LOSS OF CONTROL OF VEHICLE CAUSING THE VEHICLE TO SLIDE SIDEWAYS FROM THE LEFT HAND PASSING LANE ACROSS TRAFFIC TO THE RIGHT, HITTING SHOULDER AND ROLLING OVER ONE AND ONE HALF TIMES.

Tires › Tread/Belt
Filed Aug 16, 2000CA

FIRESTONE ATX TIRE EXPERIENCED TREAD SEPARATION WHILE DRIVING CAUSING DAMAGE TO THE BODY PANEL BEHIND THE TIRE. NLM

Tires › Tread/Belt
Filed Aug 15, 2000RI

PEOO 020; CONSUMER WAS TRAVELING 50MPH ON THE HIGHWAY AND FRONT END STARTED TO WONDER FOR NO APPARENT REASON. THEN, WHEN STARTING TO ACCELERATE TO 60MPH AT 65MPH, VEHICLE STARTE TO SHAKE AND VIBRATE. CONSUMER TOOK VEHICLE TO DEALERSHIP, AND THEY TOLD HIM THAT THE FRONT TIRES BELTS WERE BROKEN. THEY REPLACED THEM. THEN, HE STILL EXPERIENCED THE SAME PROBLEM WITH THE REAR TIRES. THE FIRESTONE #ATX RADIAL P235 75 R15. THERE WAS NO ACCIDENT. *AK

Tires › Tread/BeltCrash1 killed
Filed Aug 15, 2000PA

PE-00-020-P225/70RX15 DOT NUMBER (VNHL7M0), FIRESTONE ATX TIRES HAVE 26-28 THOUSAND MILES ON THEM. WHEN COMING AROUND A RAMP DOING 32 MPH LEFT REAR TIRE BLEWOUT, CAUSING DRIVER TO LOSE CONTROL OF VEHICLE, AND IT WENT OVER A MISSING GUARDRAIL DROPPING DOWN OVER 100 FEET INTO A RIVER . DRIVER WAS KILLED. CONSUMER STILL HAS THE TIRES. VEHICLE LOCATED AT DEGIOVANNIS COLLISION SERVICE- 5104 UMBRIA ST. PHIL, PA 19128 (215) 483-0935. ATTORNEY TARAS WOCHUK, ESQ. 13 PAUL COURT-PAOLI, PA. 19301, 610-296-9900. *AK *MJS

Tires
Filed Aug 15, 2000TX

WHILE DRIVING THE VEHICLE STARTED TO SHAKE AND THERE WAS A LOUD POP THEN A LOUD BANG UPON EXITING THE VEHICLE CONSUMERS SAW THAT THE LEFT REAR TIRE HAD BLOWN OUT (FIRESTONE ATX). NLM

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 1994 Ford Explorer → · Every Explorer year → · How the figures are calculated →