Car Problem DataNHTSA records

2017 Ford Explorer Police Intercept

Routine

Owners filed 9 complaints about this vehicle with federal regulators, most often about the unknown or other. It has been recalled 2 times.

What fails
ComponentReportsCrashesFiresInjuries
Unknown or Other5
000
Structure › Body4
000

2 safety recalls

Part 573 reports
Seats › Mid/Rear Assembly17V401000
Filed Jun 26, 20174 vehiclesFord Motor Company

Defect. Ford Motor Company (Ford) is recalling certain 2017 Ford Explorer Police Interceptor vehicles. The affected vehicles may be missing the two front inboard attachments for the second row seats. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating systems", and (FMVSS) number 210, "Seat belt assembly anchorages."

Risk. Seats with missing inboard attachments may not adequately restrain an occupant in a crash, increasing the risk of injury.

Remedy. Ford will notify owners, and dealers will inspect the vehicles to verify that they have the second row seat attachment studs, installing them if not, free of charge. The recall began on August 14, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17C10.

Engine and Engine Cooling › Engine › Gasoline › Turbo/Supercharger16V925000
Filed Dec 22, 20161,163 vehiclesFord Motor Company

Defect. Ford Motor Company (Ford) is recalling certain model year 2016 Ford Taurus, 2016-2017 Ford Flex, Lincoln MKT, 2017 Ford Explorer and Ford Explorer Police Interceptor Utility vehicles equipped with 3.5L GTDI engines. Improperly brazed turbocharger oil supply tubes may leak oil on engine components.

Risk. An oil leak, in the presence of an ignition source, increases the risk of a fire.

Remedy. Ford will notify owners, and dealers will inspect, and if necessary, replace the turbocharger oil supply tubes, free of charge. The recall began on January 31, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S46.

What owners reported

Newest filings
Structure › Body
Filed Apr 13, 201910,391 milesCA

THE DRIVER'S SIDE A PILLAR COVER IS COMING OFF.

Structure › Body
Filed Apr 13, 201950,146 milesCA

THE PASSENGER SIDE A PILLAR COVER AND DRIVER'S SIDE B PILLAR COVER ARE COMING OFF.

Structure › Body
Filed Apr 13, 201957,005 milesCA

THE DRIVER AND PASSENGER A PILLAR COVERS ARE COMING OFF.

Structure › Body
Filed Apr 12, 201923,339 milesCA

THE PLASTIC IS COMING OFF ON THE "A" PILLAR ON THE PASSENGER SIDE.

Unknown or Other
Filed Aug 3, 20172,500 milesOK

LAW ENFORCEMENT VEHICLE RECEIVING HIGH CARBON MONOXIDE LEVEL READINGS (10+ PARTS PER MILLION) IN PASSENGER CABIN UPON HARD ACCELERATION (FROM COMPLETE STOP TO 100+ MPH) WITH THE AIR CONDITIONING SYSTEM ON WITH THE RECIRCULATION FUNCTION ACTIVATED. 726

Unknown or Other
Filed Aug 3, 20173,000 milesOK

LAW ENFORCEMENT VEHICLE RECEIVING HIGH CARBON MONOXIDE LEVEL READINGS (10+ PARTS PER MILLION) IN PASSENGER CABIN UPON HARD ACCELERATION (FROM COMPLETE STOP TO 100+ MPH) WITH THE AIR CONDITIONING SYSTEM ON WITH THE RECIRCULATION FUNCTION ACTIVATED. 799

Unknown or Other
Filed Aug 3, 20171,000 milesOK

LAW ENFORCEMENT VEHICLE RECEIVING HIGH CARBON MONOXIDE LEVEL READINGS (10+ PARTS PER MILLION) IN PASSENGER CABIN UPON HARD ACCELERATION (FROM COMPLETE STOP TO 100+ MPH) WITH THE AIR CONDITIONING SYSTEM ON WITH THE RECIRCULATION FUNCTION ACTIVATED. 374

Unknown or Other
Filed Aug 3, 20173,500 milesOK

LAW ENFORCEMENT VEHICLE RECEIVING HIGH CARBON MONOXIDE LEVEL READINGS (10+ PARTS PER MILLION) IN PASSENGER CABIN UPON HARD ACCELERATION (FROM COMPLETE STOP TO 100+ MPH) WITH THE AIR CONDITIONING SYSTEM ON WITH THE RECIRCULATION FUNCTION ACTIVATED. AD003

Unknown or Other
Filed Dec 30, 20166,500 milesCO

THIS A POLICE PATROL VEHICLE USED AS A K-9 UNIT. DEPUTIES HAVE BEEN COMPLAINING OF HEADACHES AFTER SHIFT. LAST NIGHT THEY HAD TO BE SEEN BY EMS. THEY HAVE BEEN COMPLAINING OF A SULFUR SMELL INSIDE THE EXPLORER. THEY HAD THE FIRE DEPT CHECK THE CARBON MONOXIDE LEVELS AND IT WAS OVER 100PPM. IT IS AT A FORD DEALER NOW AND DO NOT KNOW WHEN IT WILL BE FIXED. THIS IS WHEN THE VEHICLE IS RUNNING. WE HAVE HAD THE VEHICLE FOR A FEW MONTHS NOW AND IT HAS ALWAYS DONE THIS WE JUST DID NOT KNOW WHAT IT WAS.

9 of 9 complaints, reproduced as filed.

Across model years

Worst on record: 2016
YearComplaintsRecallsFiresDeathsAssessment
20221000Routine
20211100Routine
20201200Routine
20183000Routine
2017 — this page9200Routine
201621000Routine
20156000Routine

Compare every Explorer Police Intercept year →

Other Ford models

All Ford models →
F-150 38,064Explorer 34,456Escape 27,307Fusion 22,369Focus 22,083Taurus 16,891Windstar 14,153Edge 13,982Expedition 9,315Mustang 8,877

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Jun 26, 2017. Source: NHTSA Office of Defects Investigation.