2019 Ford Expedition complaints

The contact owns a 2019 Ford Expedition. The contact received notification of NHTSA Campaign Number: 24V099000 (Seat Belts); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

While driving on the highway at moderate speeds during rush hour there was noticeable hesitation/delay with acceleration (automatic transmission). It made a noticeable clunk and it completely lost power momentarily. I called the Ford dealership and was told there is a Technical Service Bulletin (TSB) on this exact issue but it's not covered under a recall. I received further correspondence stating that because it's not a recall it has to go through Ford's warranty department and it may not be covered. My vehicle has been at the dealership since March 8th. This is very dangerous and is a significant safety risk to have harsh and delayed shifting, clunking and power loss. I hope a safety recall can be recommend to prevent serious injury.

The contact owns a 2019 Ford Expedition. The contact stated that while starting the vehicle and driving 25 MPH, the service engine warning light was illuminated. The contact stated that upon starting the vehicle there was an abnormal rattling and ticking noise heard. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The approximate failure mileage was 40,000.

The contact owns a 2019 Ford Expedition. The contact stated while driving and depressing the accelerator pedal, the vehicle failed to exceed 60 MPH. There was no warning light illuminated. The vehicle was taken to the dealer, where an unknown software update was performed. Additionally, the contact stated that while driving at various speeds, the vehicle stalled. The contact also stated that the vehicle overheated while driving and while idle. The contact stated that the engine had overheated to 230-240 degrees, and the engine was shuddering while driving. There was no warning light illuminated. The vehicle was taken to the dealer, where the water pump, the TCM, the battery and unknown parts were replaced; however, the failure persisted. The vehicle was taken to a second dealer, Suburban Ford of Ferndale (21600 Woodward Ave, Ferndale, MI 48220), where it was diagnosed that the cam phasers had failed and needed to be replaced. The vehicle was not repaired. The contact related the failure to Ford Campaign Number: [XXX]. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 28,000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Pulling up to a stop light and we heard an explosion, my wife immediately said something hit her , we smelled burning smell and smoke. My wife has a large bruise from the seatbelt and the seatbelt no longer works

The contact owns a 2019 Ford Expedition. The contact stated while driving at an undisclosed speed, the electrical system became inoperable. The contact stated that the center console had no power. The contact stated that the radio and the charging station had no electrical power. The engine on due to low power warning light illuminated and went off. In addition, the rear driver's side door and the passenger's front and rear door latches were inoperable. The latches failed to unlock from the inside. The vehicle was taken to the dealer several times however, the failure could not be duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 3,500.

Frequent Hard shifting, especially going from 3-4 and 6-7. Frequent Clunking and hard shift while driving around town. While traveling in the interstate at approximately 55-60mph, Multiple times I have encountered accelerating on the freeway and momentarily losing power, feels like it shifted to neutral as I could not accelerate despite hitting the gas. After a few seconds the transmission shifts back and I can accelerate, but it was as if the transmission didn't know what gear to be in and it continues to shift hard before eventually going back to normal.

The contact owns a 2019 Ford Expedition. The contact stated that after starting the vehicle, there was a loud knocking and rattling sound coming from the engine compartment and the vehicle would shake and vibrate abnormally. The contact stated that the failure had progressed and was present while the engine was idling and while parking the vehicle. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 68,000.

The contact owns a 2019 Ford Expedition. The contact stated that a loud, abnormal, knocking sound would emit from the vehicle upon start of the engine without engine. The contact also stated that the vehicle would vibrate while either parked or idle at a stop light. The vehicle was taken to a dealer where the vehicle was inspected; however, no defect was found with the vehicle. The manufacturer had yet to be notified of the failure. The vehicle had yet to be serviced or diagnosed for the failure. The failure mileage was approximately 68,000.

The contact owns a 2019 Ford Expedition. The contact stated that upon inspection, it was discovered that the front driver's side and passenger’s side headlight assemblies had experienced cracks and chips causing moisture to enter the headlight assemblies. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The contact was concerned that the moisture inside the headlight assemblies would cause the front headlights to eventually fail. The failure mileage was 70,354.

For months now I have noticed a significant increase in the handling of my car to the point it is erratic and almost hard to drive, I have had my alignment looked at and have also seen that the inside of my rear tires is wearing more than the others as told to me in service reports for my car. A recall was put out for my vehicle which seems to be affected by almost every single recall but it says my car is not affected by this one. Which is The rear suspension toe link fasteners may not have been properly tightened to the frame, possibly allowing separation from the frame and tighten the rear toe link fasteners, check and adjust the rear toe alignment, and inspect the rear tires for abnormal tire wear, replacing them if necessary. I think if anyone else has had similar issues this recall needs to be expanded to other vehicles.

Drain Plug in Moon Roof has been repaired 15 times over 4 years for blockage. The blockage is causing the Floorboard of the passenger side vehicle to become soaked, causing a musty, moldy, mildew smell in the car. I don't park under any trees and car is garaged frequently.

The contact owns a 2019 Ford Expedition. The contact stated that the rear driver's side door failed to latch when closed, causing the door to fly open. The contact stated that he used a rope to tie the door to another door to keep the door securely closed. The vehicle was taken to the dealer and was inspected. The dealer determined that the door handle assembly needed to be replaced and informed the contact that the VIN was not included in a recall. The vehicle was also taken to an independent mechanic, where the same assessment was made. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 62,000.

Transmission overheated while going 70-75 mph on the interstate without warning. I Pulled over and saw the thermostat to be overheated to 277 degrees (proof with picture). I along with my husband and 3 young kids Had to be towed 60 + miles back to my house. I was informed by 2 different mechanics the transmission needed to be replaced. The vehicle had 89k miles on it. I attempted have it checked by a Ford dealership (there are 4 nearby) and all had at least a 12 week waitlist to be diagnosed. During the diagnostic period my vehicle would have to remain on the lot. No dealership would provide a loaner vehicle during that time. Due to financial and work responsibilities, I was unable to do that . We went with a different mechanic to replace with a new transmission (proof with documentation). I am also on the waiting list (10 weeks) to have the cam phasers be diagnosed, this time by the ford dealership. My mechanic I used for the transmission already reported they needed to be changed but I am waiting to see what Ford says . There has been no warning of this happening

The vehicle has harsh shifting, it will skip gears, while driving you will at times hear a grinding noise and the gear drops to 1st and the RPM revs up very high. My safety was put at risk multiple times while driving when the car randomly decides to drop down to first gear. Ford has admitted the problems with the transmissions but will not do anything for the consumer to make it right. My vehicle has been in a ford dealership where they “reset the values” and that has done nothing for it.

My seatbelt light came on. I took it to the dealership with 102,000 miles, and they said it was not covered under Ford's warranty (8 years or 80,000 miles) and also not covered under my extended warranty (up to 120,000 miles). I planned to purchase the part and have my husband repair it. Before I was able to repair it, the pretensioner deployed while I was driving it. It made a loud noise and locked the driver's seat belt, which is no longer usable. I've owned several vehicles, some of which I've driven over 200,000 miles (Hyundai). I find it odd that Ford won't repair this. Surely the seat belt system has to last longer than 80,000 miles, especially on a $60,000+ vehicle. I would be upset if I purchased a new Expedition for $95,000 and the seat belts didn't last 100,000. Knowing that this is an issue with this year, make and model, why wouldn't Ford fix this when I brought it in? Is Ford waiting for more incidents to happen before taking action? This could

The contact owns a 2019 Ford Expedition. The vehicle was taken to the dealer to be diagnosed. The dealer determined that the failure was related to a Customer Satisfaction Program under NHTSA ID Number: 10201090 (Engine and Engine Cooling) however, the VIN was not included. The vehicle had not been repaired. The manufacturer was made aware of the failure. The contact was referred to NHTSA Hotline to file a complaint. The failure mileage was 68,392.

The contact owns a 2019 Ford Expedition. The contact stated that when the vehicle was started, he heard an abnormal rattling sound. The contact called the dealer and was informed that the abnormal sound was due to failed cam phaser sensors. The vehicle was taken to another dealer where it was diagnosed with failed cam phaser sensors. The contact was informed that the cam phaser sensors needed to be replaced. The vehicle was repaired. The contact stated that while driving at an undisclosed speed, the check engine and the low oil pressure warning lights illuminated. Additionally, the oil gauge was in the red. The vehicle was towed to the dealer where it was diagnosed with a failed oil pump and oil pan. The contact was informed that the oil pump and oil pan needed to be replaced. The vehicle was currently being repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 84,000.

Powertrain malfunction per engine light on dash and ford app description. Car lost gas power and immediately came to a halt. When trying to get car going it would not shift into gear. Got it to the ford parts store and they said it needs a complete new transmission. There were no warnings prior to the transmission going out.

When entering the vehicle and closing all doors, one pushes the start button. Once starting to drive or reverse, an error message appears "Transmission Not in Park". The error message stays until the vehicle is put into motion. Then when coming to a stop, the error message reappears. It is understood the transmission is not in park because one is attempting to drive the vehicle. The vehicle drives fine, but the message appears repeatedly while in reverse and or drive. Many forums have suggested the rotary dial to engage the different drive modes is not speaking with the door latches. No other warnings appear and no doors are ajar.

AT HIGHWAY SPEEDS THE TRANSMISSION WILL LOSE ALL POWER LIKE IT'S IN NEUTRAL. THE VEHICLE WILL HAVE NO POWER WHEN THIS HAPPENS. FORD HAS HAD A TSB FOR THIS PROBLEM. THIS IS VERY DANGEROUS AND SHOULD BE A SAFETY RECALL.

The contact owns a 2019 Ford Expedition. The contact stated while driving 55 MPH, the vehicle failed to accelerate and lost motive power. While driving uphill, the vehicle failed to accelerate. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the cam phaser and the differential pinion seal needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and opened. The contact was then referred to the NHTSA Hotline. The failure mileage was approximately 80,000.

The contact owns a 2019 Ford Expedition. The contact stated while driving 35 MPH, the vehicle shifted abnormally, and hesitated while attempting to accelerate, causing the vehicle to stop. The contact stated that the vehicle was shifted to 1st gear prior to driving the vehicle to the residence. There was a rattling sound coming from the front of the vehicle and the vehicle was jerking. There were no warning lights illuminated. The contact stated that the failure persisted. The dealer was not notified, and the vehicle remained unrepaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 92,000.

The contact owns a 2019 Ford Expedition. The contact stated that during the initial start-up, there was a rattling sound coming from the engine department. There were no warning lights illuminated. The contact stated that the vehicle was repaired: however, the failure recurred after several months. The contact stated that a year later the failure became persistent. The vehicle was taken to the dealer where it was diagnosed and determined that the power train control module for the cam phaser had failed. The cam phasers were replaced. The vehicle had been returned to the dealer, however, was not repaired another time. The manufacturer was made aware of the failure, and it was confirmed that the repair was no longer covered under warranty. The contact was referred to the NHTSA Hotline. The approximate failure mileage was 71,000.

Airbag pre-tensioner fired without any collision.

The contact owns a 2019 Ford Expedition. The contact stated while driving approximately 15 - 20 MPH and driving up to a red traffic light, there was a loud booming sound heard inside the cabin of the vehicle. The contact pulled to the side of the road and had the vehicle inspected where no failure was found. The contact continued driving the vehicle. The contact stated that after approximately 2-months after the failure had occurred, the contact became aware that the front passenger’s side seat belt failed to extend or retract. The contact’s spouse was an independent mechanic and inspected the vehicle after the first failure and was unable to diagnose and determine the cause of the failure. While inspecting the vehicle after the second failure, there was white residue found within the seat belt buckle; however, the vehicle was not diagnosed. The vehicle was not taken to the dealer. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 70,000.

My wife was driving home from work and when she went to stop at an intersection, the brakes failed to engage. She stated she pushed the brake to the floor and the car would not stop. We were on the phone when this occurred. She suddenly said she got into an accident as her car would not stop. She also stated that in the morning, the car would not stop as she was backing into her parking spot in the parking garage at work. Significant front end damage to my wife's vehicle causing almost $13k in damages including a bent frame. She was not going fast as she was approaching a major street from a side street.

On December 19, 2023 my 2019 Ford Expedition the Cam Phasers failed on the EcoBoost V6 Engine requiring a $3,500 repair. A local Ford dealership has confirmed this issue and are proceeding with the repairs. This is a very common issue with the EcoBoost V6 Engine and Ford needs to address this issue.

On multiple occasions I have experienced a sudden loss of power. This seems to happen when excelerating while entering/merging on to the freeway. There is a large bang/clunk and then no power. This has caused nearly caused me to be in accidents, especially when trying to merge into speeding traffic. I'm afraid this is going to cause an accident.

August 08, 2023 on highway while driving, powertrain malfunction/reduced power warning appear, followed by a pre-collision assist failure and an electrical fault with turbocharger sensor. Pulled over, waited 30 minutes, restarted and all warnings went away. 9/11/23 vehicle diagnosed with cam phaser failure. 11/22/23 cam phaser repair completed. 11/23/23 while driving on highway, same series of events as August occurred. However, this time the service engine soon light did not go away. Returned home on 11/25/23. On 11/26/23, while driving in neighborhood the engine lost all mechanical power(ability to steer, provide any acceleration, or shift gears). Vehicle towed to dealership. Diagnosed with a snapped timing chain and associated timing components (e.g., pistons). Had this occurred while driving on highway or other major thoroughfare, not only would the occupants lives been at risk but the lives of those around me would have been at risk because the ability to maneuver the vehicle was impaired and loss of control would have occurred.

Expedition shifts terribly. Gets stuck in 4th gear and jerks very badly. Car has shut off multiple times while driving. Expedition will get stuck in the middle of traffic lights due to it not being able to shift up gears. Gets stuck in 4th gear every time it stops so then have to put car in park and turn off for it to be able to drive. The 10 speed transmission needs a recall asap before there is a death if there isn’t some already.

The contact owns a 2019 Ford Expedition. The contact stated that while starting the vehicle and while driving at various speeds, there was a grinding and rattling sound coming from the vehicle. There were no warning lights illuminated. The vehicle was taken to an independent mechanic who diagnosed that the rattling was coming from the cam phaser. The independent mechanic related the failure to NHTSA ID Number: 0201090 (Engine and Engine Cooling) and referred the contact to the manufacturer. The vehicle was not repaired. The manufacturer was notified of the failure, and it was confirmed the vehicle was not included in NHTSA ID Number: 0201090 (Engine and Engine Cooling). The failure mileage was 79,427.

The contact owns a 2019 Ford Expedition. The contact stated while driving 30 MPH, the vehicle shifted abnormally, and hesitated while attempting to accelerate. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that the vehicle had experienced a failure shifting into second and third gear due to a failure with the valve body. The contact was informed that the valve body needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 69,000.

The contact owns a 2019 Ford Expedition. The contact stated that there was an abnormal rattling sound coming from the vehicle at a cold start. There was no warning light illuminated. The vehicle was taken to the dealer and the contact was informed that the cam phasers needed to be replaced. The manufacturer was notified of the failure and the contact was informed that there were no recalls on the VIN. The vehicle was not repaired. The failure mileage was approximately 81,000.

The contact owns a 2019 Ford Expedition. The contact stated that during cold starts there was a loud rattling sound coming from the engine compartment. The vehicle was taken to the local dealer who diagnosed and determined that the cam phasers were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 60,000.

In June of 2022 (50,284 miles) we were experiencing hard shifting and noises upon starting. We took it to our local dealership in Virginia who did an upgrade on the powertrain control module and told me what I was experiencing was normal for this transmission and not a concern. In December of 2022 (57,715 miles), my husband was driving our expedition when it suddenly downshifted, would not accelerate, and a warning popped up saying “drive mode unavailable”, in addition to a wrench and engine light displaying on the dashboard. We immediately had it towed to our local dealership where they diagnosed the problem as needing a MAP sensor replacement even though there was no codes showing. In March of 2023 (at 63,20 miles) while traveling with my 2 young children down the highway at 75 mph in a desolate area, my car made a noise, downshifted very hard, and lost ability to accelerate. The same warning popped up stating “drive mode unavailable”. I had to maneuver my vehicle to the shoulder in traffic traveling at a high rate of speed with my children in the car. I again had it towed to a ford dealership where they stated it was due to the previous dealership only replacing one MAP sensor so they replaced both. On October 28, 2023 (at approximately 72,000 miles) while traveling at 75 mph on a highway in a desolate area, my car again downshifted, lost the ability to accelerate, and had the same pop up stating “drive mode unavailable” with the same warning lights as the previous 2 times

The contact owns a 2019 Ford Expedition. The contact stated that during cold starts there was a loud rattling sound was coming from the engine compartment. The contact stated that while driving at an undisclosed speed, the check engine warning light remained illuminated. The vehicle was taken to the local mechanic who determined that the engine cam phasers and engine timing chain were faulty and needed to be replaced. The vehicle was repaired. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The contact stated that the cam phasers were previously replaced but failed a second time. The failure mileage was 82,419.

All 4 struts and shocks are leaking. The vehicle has less than 30,000 miles. This is dangerous and will cause tire issues, stopping issues and more. A quick google search shows this exists on many expeditions. Diagnosed by mechanic during annual inspection. The parts are bad and others have reported the same issue at less than 10000 miles. Many states don’t require inspections so how many are out there with bad suspension?

The contact owns a 2019 Ford Expedition. The contact stated while driving at an undisclosed speed, the air bag warning light illuminated. Additionally, the contact was concerned that the safety seats could not be used in the vehicle due to the inflatable rear seat belts. The vehicle was taken to the dealer, where it was diagnosed that the rear driver's side inflatable seat belt was faulty and needed to be replaced. The dealer replaced the rear driver's side inflatable seat belt. The manufacturer was made aware of the failure. The failure mileage was approximately 66,200.

The contact owns a 2019 Ford Expedition. The contact stated that while operating the vehicle, the air bag warning light remained illuminated. The vehicle was taken to the local dealer who diagnosed and determined that the passenger’s side seat belt pretensioner was faulty and needed to be replaced. The vehicle was not repaired. Later, while driving approximately 55 MPH, the front passenger’s side seat belt pretensioner suddenly deployed causing the driver to nearly lose control of the steering. During the failure there was no passenger seated in the front passenger's seat. There was no crash. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 97,000.

The 10R80 transmission started delayed shifts between 8,9,10. After 50 miles the issue spread to the lower gears. When going from 3rd to 4th or 5th the engine speeds up vehicle loses speed. To recover let your foot off the gas and then apply gas very gently. After another 50 miles shifting became more erratic, sometimes with a load clunk. My safety has been at risk because you cannot count on the vehicle to do a smooth acceleration during a traffic merge. If you are in a lineup doing a merge suddenly you cannot keep pace because the transmission is shifting erratically. The vehicle has been at the dealer from October 3rd within in line for repair. They have stated Ford is just overwhelmed with 10R80 repairs. Based upon public information the Ford 10R80 transmission has some major flaws. Received an orange wrench message telling me repairs are required. I know that by its behavior. Filed a case with Ford Customer Care program, so far no help.

The contact owns a 2019 Ford Expedition. The contact stated that while driving at approximately 75-80MPH, she heard a loud popping sound and noticed that the front driver's side seat belt had exploded. The contact stated that the front driver’s side seat belt failed to retract. The air bag warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the seat belt pretensioner was faulty and needed to be replaced. The vehicle was repaired; however, the contact was then informed by the dealer that the failure might occur with the other seat belts. The contact was concerned for her safety while operating the vehicle. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 72,000.

The contact owns a 2019 Ford Expedition. The contact received a recall notice for Ford Campaign Number: 21B10. The contact took the vehicle to a dealer where a software update was performed on the vehicle. The contact stated that immediately upon return of the vehicle, an abnormal thud sound came from the vehicle. There was no warning light illuminated. The vehicle was taken back to the dealer where the contact was informed that the cam phasers needed to be replaced. The manufacturer was notified of the failure and provided a case number. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 52,000.

The contact owns a 2019 Ford Expedition. The contact stated while driving at an undisclosed speed, the vehicle failed to shift out of 4th gear. The contact then stated that the vehicle failed to shift in the intended gears. The contact stated that while the accelerator pedal was depressed, the engine revved but the vehicle failed to respond. The contact stated that when the vehicle finally accelerated, the vehicle shook violently. The vehicle was taken to a dealer where it was diagnosed that the cam phaser and transmission had failed and needed to be replaced. The transmission was replaced but the cam phaser had not yet been replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was transferred to the NHTSA Hotline. The failure mileage was approximately 80,000.

The contact owns a 2019 Ford Expedition. The contact stated that after the vehicle was shifted into park, the seat belt was removed, and the contact heard a loud popping sound then the front driver’s side air bag inadvertently deployed. As a result of the failure, the seat belt retracted and burned the contact hand. No medical attention was required. The air bag warning light and the seat belt warning light illuminated. No medical attention was required. The vehicle was towed to the dealer where it was diagnosed that the seat belt retractor pretensioner failed and the seat belt retractor pretensioner and air bag needed to be replaced. The vehicle had not been repaired. The manufacturer was notified of the failure and a case was opened and the contact was advised to contact the NHTSA Hotline. The failure mileage was approximately 72,000.

2019 Ford Expedition engine rattles on cold start, while driving at highway speeds, loss of engine power, and when Auto start/stop engages, it will, at times, "catch" and turn vehicle off due to lack of engine power- it will then flash a warning message stating driver must shift to park, then restart vehicle. Cam Phaser/Cam shaft wears prematurely, thus, not allowing it to open and close valves related to the crankshaft and pistons, which in turn poses a risk to both the vehicle operator as well as drivers on the road. Safety is a put at risk due to the cam phaser adjusting the camshaft so the car responds to low RPM- This causes reduced engine power and potential stalling- which is a major concern when driving any vehicle, especially on freeways with small children in the car. This problem has been confirmed by a dealing, specifically a dealer services manager, who stated "its a very known issue and somehow hasn't been recalled yet". The vehicle has been inspected a ford service manager The first known symptom is the rattle sound upon cold start, then other symptoms arose such as the lack of engine power, stalling, and auto start/stop not working correctly. The only "warning" is that of the auto start/stop malfunction that offers upon stalling (at a stop speed), this does not include stalling when at highway speeds.

Complete failure of the timing chain components. Vehicle completely shut down while driving on the interstate, almost causing me to get rear ended. The problem has been diagnosed and confirmed by an independent service center. The vehicle has been inspected by the dealership. They stated this is a very common issue and "they're not sure why Ford had done a recall on the timing chain and timing chain components." No warning lights ever came on, the only symptom that occurred was the timing chain rattle on cold starts.

April 2023 was the first time we experienced an issue. We were out of town driving on the highway, accelerating to an on-ramp when we heard a loud thud underneath the car and then lost acceleration. My husband removed his foot off the gas and then when he put pressure on the gas pedal again it began driving. During this incident we saw warning lights on the dash (a wrench and we believe a few other lights as well) and a chime noise. Since April 2023 we have had 3 to 4 other instances where the car has shifted hard, not like the usual shifting. On August 29 2023, my car was at 77,405 miles we experienced the same hard shifting incident. This time we were accelerating to change lanes on the highway when we heard a loud thud underneath the car, this time it was so loud it was like a sledgehammer underneath us, we could even feel it underneath our feet. We lost all acceleration and could not get it back. Because we lost all acceleration, my husband had to get over multiple lanes of traffic to get to the shoulder and figure out what to do next. This experience was very frightening because with no acceleration it put us at a huge risk in the middle of a very congested highway with our kids. Again, we had warning lights on the dash (a wrench) and a chime noise but it went away before we could get a picture or look at it long enough to remember if any additional lights popped up, we were too worried about pulling over to safety. After being pulled over for a few minutes, turning the

The contact owns a 2019 Ford Expedition. The contact stated while starting the vehicle, the vehicle started shaking abnormally upon startup. The contact also heard an abnormal sound coming from the engine compartment. No warning light was illuminated. The vehicle was diagnosed by the dealer. The contact was informed that the camshaft phase sensor was the cause of the failure. The vehicle had not been repaired. The manufacturer was made aware of the failure and determined that the vehicle was not under warranty. The failure mileage was approximately 30,000.

My Expedition Windshield fluid leaks into my front passenger floor rug. Safety issue can’t clean windshield without fluid in the tank as it is leaking into front passenger floor rug.