2019 Ford Expedition complaints

The contact owns a 2019 Ford Expedition. The contact stated while driving 30 MPH, the passenger’s side front seat belt exploded. There was an abnormal banging noise heard and there was smoke inside the vehicle. While occupying the passenger's side front seat, the seat belt pulled hard, and the passenger was slammed against the seat. The driver was able to pull over safely. The air bag warning light was illuminated. The contact received notification of NHTSA Campaign Number: 24V099000 (Seat Belts) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 60,000. Parts distribution disconnect.

The contact owns a 2019 Ford Expedition. The contact stated that there was a rattling sound coming from the vehicle while attempting to start the vehicle causing a delay while starting. The vehicle had been taken to a certified mechanic where it was diagnosed that the timing chain and cam phasers had failed and needed to be replaced. The mechanic informed the contact that the failure was related to a TSB: 21B10-S3/NHTSA ID Number: 10201643 (Electrical System). The dealer was contacted and confirmed that the VIN was not included in a recall. The vehicle had not been repaired. The manufacturer was made aware of the failure and informed the contact that the VIN was not included in TSB: 21B10-S3/NHTSA ID Number: 10201643 (Electrical System). The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 130,000.

Loud knocking from engine. No check engine light came on. Dealer found the cam phasers faulty and could possibly lead to engine failure if not repaired which would put occupants in danger. Banner Ford in Monroe Louisiana performed repair at owners expense.

Ford issued a recall on the cam phasers for some vehicles this year make and model. Ours was never recalled but obviously faulty as we are having to replace the motor at 80000 miles.

The contact owns a 2019 Ford Expedition. The contact stated while driving approximately 35 MPH, the transmission failed to shift gear as designed and the vehicle stalled while the accelerator pedal was depressed. The vehicle was taken to a local independent mechanic where it was diagnosed that the transmission needed to be repaired. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The vehicle was not repaired due to the warranty being expired. The manufacturer was made aware of the failure. The failure mileage was approximately 46,000.

The contact owns a 2019 Ford Expedition. The contact stated that while driving at an undisclosed speed and attempting to accelerate, the vehicle jerked and the RPM increased quickly, after which the vehicle briefly lost motive power. The vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.

The contact owns a 2019 Ford Expedition. The contact stated when the vehicle was started, there was an abnormally loud rattling sound coming from the engine. The contact stated that while driving at an undisclosed speed, the vehicle stalled. There was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed as a failure with the cam phaser. The contact was informed that the cam phasers needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 111,000.

Transmission and shifting problems under 70,000 miles. Also the ac compressor and blower has gone out.

The transmission shifts erratically due to similar issues seen 2014 F-150's that have been recalled. We have seen the transmission jump from 10th to 1st gear and have had the transmission lock out randomly. This issue has caused near miss incidents on the highway and interstate several times. The vehicle is currently parked due to this issue as we try to work with Ford to replace the transmission. Safety was put at risk due to erratic shifting of the transmission. We took the car to the dealer and they named the issue as the CDF clutch pack.the component has not yet been inspected directly as the problem is a known problem for Ford. Yes there were warning lamps when the transmission locked out and would not allow the vehicle to move under it's own power till the power was cycled.

Transmissions are failing. They have a faulty CDF drum. In the 10R80 transmissions. Ford knows it. And they aren't recalling it. Transmissions are failing at low mileage. Some are out of warranty for the age. People are having to pay for 2 and 3 Transmissions. Pay for outrageous extended warranties just to be covered. They are jumping gears and completely dying on highways. I belong to an expedition group. And every day someone is almost in an accident. Or are replacing a transmission. I've had problems since I got mine. Hard shifting. Delayed shifting. 3 times in two weeks I tried passing on a highways. I hit the gas to pass. And it made a loud bang and lost all power to transmission. Was like it's in neutral. I had to try getting to the side of the high way through traffic before it stopped moving. Had to put back in park. Shut car off and restart. I had kids in the car both times. Thousands of people are having this problem. I was going up a hill and almost was rear ended. If my kids had been hurt. Ford would have been sued. They know it's a problem. Same transmission in the expedition. F150s. They just keep making money off people fixing them and the Ford warranty. Many people they completely failed on highways. Someone is going to get hurt because they refuse to acknowledge its a safety issue and just do a repair that needs done again in a year or two. This has been going on for years and still no recall. Something needs to be done already.

The transmission seems to slip, shudder and sometimes lag or jerk ahead unexpectedly. At times when waiting to cross traffic, the lagging makes it so I almost stall for a second or two and fear getting hit by oncoming traffic. Each time I have asked the dealership to determine the cause, I am told they have to do a software update and reset the adaptive drive to the factory reset. I have had this serviced three times and the problem continues to reoccur a couple months after the reset and software update. Then I get to take it back and pay for the same service all over again. The incorrect timing of the transmission may now have led to a faulty catalytic converter which is now having to be replaced at only 88k miles.

In or around October I reported my Seatbelt tensioner/retractor explosive device deployed almost causing me to have an accident. After really complaining to Ford, they finally fixed it. Now my warning light came on pertaining to my passenger side tensioner. I also received the notice, and went to my dealership. They had the vehicle for a week and could not fix it. They said Ford has to ok it and supply the parts, and it could take all the way to the end of 2024. They gave me the vehicle back, refused a loaner and said their hands were tied. I can tell you first hand that someone may die or cause a serious accident if driving at high speed when the device deploys. It is as loud as a 45 cal or shotgun, inside the cab. The SPL is enormous and the seatbelt tightens 3 to 4 inches, causing disorientation, total fear and loss of control of the vehicle. My incident caused me to have irregular heartbeat and I ended up in the hospital. THEY NEED TO REPLACE THESE DEVICES ASAP, BEFOE SOMEONE DIES.

The contact owns a 2019 Ford Expedition. The contact had not received notification of the recall. The vehicle was taken to the dealer, however, parts for the recall repair were not yet available. The dealer is unable to fix the recall at the moment and they did not have any appointments available in a timely manner.

Vehicle transmission jerky with hard shifts, has missed gears resulting in vehicle in neutral while in traffic at speed. Could be a major hazard at intersections. Issue appears to be common enough for Ford to issue TSB but only repair available is transmission rebuild or replacement. Local dealer service adviser states issue is happening once a week with vehicles in their shop. This is a known issue with the CDF drum within the transmission that is putting people at risk.

The contact owns a 2019 Ford Expedition. The contact stated that while driving at an undisclosed speed, the driver's side air bag inadvertently deployed. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed failures with both the seat belt and driver's side air bags. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V099000 (Seat Belts). The VIN was included, but parts were not yet available. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 93,000.

I am writing to urgently request the initiation of a safety investigation concerning a serious and potentially widespread defect in Ford vehicles, specifically related to the center console’s metal chrome trim on limited models. I own a Ford Expedition, purchased in October 2019, and have encountered a severe issue where the chrome plating on the center console has begun peeling away, forming sharp, dangerous shards that have already caused significant injury to myself and my children. Despite numerous attempts to resolve this issue through Ford’s customer service since first discovering the defect in 2020, the response has been dismissive, labeling the condition as "normal wear and tear." This is despite the fact that the sharp edges of the peeling chrome required medical attention on multiple occasions. The severity of this defect goes far beyond cosmetic degradation and enters the realm of serious safety hazard. Furthermore, this issue does not appear to be isolated. An examination of online consumer forums and resale platforms such as eBay reveals similar complaints from other Ford owners who note identical peeling issues in the same model and in analogous locations on the console. Historical precedence shows that similar defects in past models, like the Ford Explorer, have led to recalls. It is alarming that Ford has not only failed to recognize the defect as a legitimate safety concern but has also continued to sidestep responsibility even after the original factory war

The contact owns a 2019 Ford Expedition. The contact stated that while driving at various speeds, the transmission malfunctioned, and the vehicle hesitated while accelerating and changing gear. The vehicle was taken to the local mechanic who diagnosed the vehicle and determined that the transmission had overheated. The contact was made aware of an unstated TSB for the failure. The vehicle was later taken to the local dealer who determined that the transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 60,000.

I was sitting in the passenger seat unbuckling the seatbelt. A loud noise went off behind me right almost like a gun shot. The seat shot from my hand and tore the leather in the car near the wind. The seatbelt also started smoking and left a smoke residue on the car. The seatbelt in locked in position and cannot be used any more. My right thumb was hit and at this time is in excruciating pain. I cannot make a fist. I’m headed to the doctor for more specifics.

The contact owns a 2019 Ford Expedition. The contact stated that while driving at an undisclosed speed, the front driver's seat belt retractor pretensioner was inadvertently deployed. The contact's shoulder was sore from the seat belt deployment but received no medical treatment. The contact pulled over and called her father, who researched and discovered that the VIN was associated with NHTSA Campaign Number: 24V099000 (Seat Belts). The contact had not received notification of the recall. The vehicle was taken to the dealer, where it was determined that the front driver's seat belt retractor needed to be replaced; however, parts for the recall repair were not yet available. The contact was informed that she could pay for the repair and keep the receipt for reimbursement from the manufacturer. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 95,801.

My expedition since I bought it completely turns off on me on roads and highways and throws up a wrench symbol and check engine light. Everytime I bring it in to the dealer they keep clearing codes and never fixing anything even tho I have extended warranty. They have had my car for 5-6 months maybe longer but the last time they had it for over a month said everything is fine for our roadtrip. Well the car turned off on me and died in the middle of the Utah Highway... had to be towed. was told it has 70 plus alerts

We bought a 2019 Ford expedition max xlt. On a trip we kept having problems with it jumping out of gear and it felt like the transmission was going to fall out. We looked it up and found several complaints on this same problem with the 2019 models although I can't find any recalls that would have fixed the problem.

My wife was driving her 2019 Expedition alone approximately 50 MPH and unexpectedly heard what she described as a gunshot and the seatbelt instantly tightened against her. There was no warranted reason for this incident. There was no collision, not even a jolt to the vehicle such as a pothole or the like. This is the second time occurrence to this vehicle. The front Passenger side seatbelt did this 7 months ago with no one seated there. The airbag light has been on since the first incident. Now the Driver's seatbelt is stuck in that position, will not retract or adjust at all. We will be bringing the vehicle in to a dealer to access issue.

The contact owns a 2019 Ford Expedition. The contact stated that the rear driver’s side seat belt pre-tensioner inadvertently deployed and locked. As a result, the seat belt pre-tensioner failed to retract or extend. The vehicle was taken to a local dealer where it was diagnosed that the seat belt retractors needed to be replaced. The contact referenced NHTSA Campaign Number: 24V099000 (Seat Belts). The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 59,830.

The contact owns a 2019 Ford Expedition. The contact stated there was an abnormal ticking noise coming from the vehicle while idling. There was no warning light illuminated. The vehicle was initially taken back to where the vehicle was purchased and the contact was informed that the noise was related to the engine solenoid; however, the contact was assured that no repair was needed and that the noise was normal. Overtime, the contact stated that an abnormal rattling noise was coming from the vehicle at cold start of the engine and the ticking noise persisted. The manufacturer was notified of the failure and the contact was given a case number. The manufacturer then referred the contact to the NHTSA Hotline. The vehicle was not repaired. The failure mileage was approximately 80,000.

The contact owns a 2019 Ford Expedition. The contact stated that upon starting the vehicle, there was an abnormal rattling noise coming from the cam phaser. The vehicle failed to start occasionally. There were no warning lights illuminated. The vehicle was taken to the local dealer and was repaired under Customer Satisfaction Program: 21N03: The vehicle was repaired, but the failure recurred. The vehicle was taken to an independent mechanic, who informed the contact that the failure was due to the cam phasers. The manufacturer was contacted, but no assistance was provided, and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 115,000.

I am filing a complaint because they released this recall and are not putting any effort into finding a solution. This recall is affecting our livelyhood and should be a pretty straight forward fix. I don't understand why they released the recall at the beginning of the year and I was told by Ford they have no plans to fix the recall in a timely manner. I have head it could be the end of the year.

The contact owns a 2019 Ford Expedition. The contact stated that while driving at undisclosed speeds, the vehicle started shuddering and jerking while shifting gear. The contact stated that there was a loud knocking sound coming from the engine compartment. The check engine warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed that the cam phaser needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and the contact was referred to the NHTSA Hotline. The failure mileage was approximately 90,000.

The contact owns a 2019 Ford Expedition. The contact stated while driving at an undisclosed speed, the contact stated that the vehicle was rattling and jerking. The contact stated that the failure occurred while driving above 35 MPH. The vehicle was taken to an independent mechanic where it was diagnosed with a failed CDF Drum. The contact was informed that the CDF drum in the transmission needed to be replaced. The vehicle was not repaired. The vehicle was taken to the dealer; however, the vehicle was not diagnosed. The manufacturer was made aware of the failure and the contact was advised to report the failure to the NHTSA Hotline. The failure mileage was approximately 95,000.

The contact owns a 2019 Ford Expedition. The contact stated that upon purchase of the vehicle, the rear driver’s side strut was replaced. Recently, the vehicle was taken to an independent mechanic for a routine maintenance check; while being inspected, the contact was informed that the passenger’s side rear and driver’s side front struts had been saturated with oil. The passenger’s side front strut had also started to leak but was not saturated in oil. The dealer was notified of the failure. The manufacturer was also notified of the failure and the contact was provided a case number. The contact was then referred to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was 25,870.

Not sure if this is the right place but it’s the cam Phaser rattle issue on the Ford 3.5 it happened to my 2012 F150 and now it happened on my 2019 expedition started about 80,000 miles now has 115 and they have refused to pay. This has been happening for at least 12 years with no accountability to ford Something needs to be done because it’s like a $4500 repair and they know that it’s a problem with these engines, but they keep selling them without fixing the problem please make them do a recall on this issue

The contact owns a 2019 Ford Expedition. The contact stated that while driving at various speeds, the transmission experienced rough shifting, with the check engine warning light illuminated. The vehicle also hesitated while attempting to accelerate and was idling roughly. The vehicle was taken to the local service center which diagnosed that the transmission camshaft position timing was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The local dealer was not contacted. The failure mileage was 50,000.

The contact owns a 2019 Ford Expedition. The contact stated while driving at approximately 50 MPH, there was an abnormally loud pop coming from an unknown location in the vehicle, and the front passenger’s side seat belt failed to extend. In addition, the air bag warning light had illuminated. The contact received notification of NHTSA Campaign Number: 24V099000 (Seat Belts) however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 91,000. VIN tool confirms parts not available.

Cam phasers are making loud noise on cold start

Transmission slips at 23 mph

Ford has a recall for 2019 Expeditions. This recall replaces the Cam Phaser, which if this fails, the vehicles engine will not start. This leaves the occupants of this vehicle stranded. Our 2019 Expedition was experiencing these issues and ford acted on the recall, replacing the cam phaser at 58,000 miles. This repair/ replacement would cost the owner well over $2000.00 of out of pocket expense. Our vehicle is currently experiencing the exact same issue at 113,000 miles and Ford will not honor the recall a second time. The math doesn't lie. The life of this cam phaser is lasting under 60,000 miles. If this is a know defect by Ford Motor Co., why are they not being held accountable to fix the underlying issue, or at a minimum continue to repair the known issue?

Cam Phasers were replaced in Oct 2021 due to a service bulletin. The cam phasers are defective and have to be replaced again. This is all over forums, social media as well as dealers knowledge. Ford has redesigned the cam phasers but they refuse to cover a replacement. How is this legal when there are so many with the same problem! My Expedition is at the dealer and they have determined the issue and even filed a claim with Ford. Ford denied the claim. I don’t understand how this is even possible. This is not a small number of people with this problem. It’s massively widespread.

Problems with vehicle not staying in neutral problem with vehicle just losing power in the road problems with the shift system error coming on after taking to the dealership to find out there’s issues with the transmission. Apparently this is a pretty common problem.

The seatbelt failed just like it is stated in the recall. Recall #24S06. The dealer is stating they have no fix for this problem and charging $1000 to put the same faulty seatbelt back in the car.

In April 2024, the dealer that I purchased my new 2019 Ford Expedition from (in 2019) diagnosed my vehicle with needing the cam phasers replaced, after hearing rattling sounds. After doing some research, I learned that, in November 2021, Ford had issued Customer Satisfaction Program 21N03 -- recognizing that the cam phasers were defective and needed replaced. However, I have come to learn that my VIN number was not included in 21N03 -- for whatever reason. And as such, neither my dealer nor me received notice of 21N03. The dealer is refusing to replace the defective cam phasers. Ford is saying -- it's not covered because my VIN isn't included in 21N03. But nobody can tell me why. It's a 2019 Ford Expedition that SHOULD BE included in the recall. If it isn't, why?

I've had a problem with these two service bulletins: TSB 24-2101 and TSB 23-2143. They are known issues with Ford. I am three weeks out of warranty, and they won't fix these things. These items should be recalled as they are defects.

My Ford Expedition has lost power 4 times requiring me to pull off the Interstate and have the car towed. I have been driving 75-80 mph each time this has happened. It is as if the car takes a big deep breath, and then loses all power. It failed most recently on Halloween 2023, and then again in March of 2024. Prior to these two times, the car has lost power 2 other times. It has always been serviced at a Ford dealership. All three times INCLUDING this last time the dash lights on the car have read, "powertrain failure" and "pre-collision brake assist not available". When it failed in March, even though it registered a code both on my dash and in my Ford Pass App, the dealership said they could not reproduce the problem therefore, there was nothing they could fix. I am scared to get behind the wheel of this car. I also do not want to sell it to anyone else for fear they will have the same problem. Cars don't just lose power while driving 75 mph. It is dangerous and a definite safety concern. It is not like I am driving a pinto. This was a brand new car, is fully paid for, has clean maintenance records, and is an expensive vehicle. It has been well taken care of and should not have power failure four times at only 4 years old. It is terrifying to be driving at high speed and lose power. I have been very lucky to not have caused a secondary accident on the freeway, or been in an accident myself when this has happened.

The contact owns a 2019 Ford Expedition. The contact received notification of NHTSA Campaign Number: 24V099000 (Seat Belts) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

There is an open recall with no remedy since February 2, 2024. The remedy should already be available, so I'm filing a complaint of remedy not available in timely manner.

The contact owns a 2019 Ford Expedition. The contact stated that upon starting the vehicle, he heard an abnormal rattling sound coming from the engine compartment. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the cam phasers, resulting in damage to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N03. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 67,000.

In May 2023, our 2019 Expedition Max began experiencing intermittent stuttering at various speeds. Initially, we didn't consider it a major issue since the Check Engine light never illuminated. However, the problem worsened over time. Upon seeking advice, we took it to the dealer for inspection, only to be told a day later that they found no issues. We suspect the technician simply connected a diagnostic machine to the car's computer to check for faults. Despite our concerns, we ultimately had to replace the entire transmission, a process that dragged on for four months. My main concern is the car's apparent inability to detect serious engine problems. We originally purchased the vehicle to accommodate our large family, but now I'm deeply worried about their safety. This raises serious questions about the reliability and safety features of this model, prompting me to urge for a recall and replacement of faulty components.

The contact owns a 2019 Ford Expedition. The contact stated that while driving at undisclosed speeds in 3rd to 4th gear, the vehicle decelerated. The contact stated that it felt as if the transmission was slipping; however, the vehicle was accelerating normally. The contact stated that while in reverse, the vehicle would slam into gear. The vehicle was taken to the dealer where the failure while in reverse was duplicated and the valve body was replaced. The failure recurred and the contact stated that the vehicle would also aggressively accelerate forward. The vehicle was taken to the dealer where it was diagnosed with a transmission failure. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was unknown.

The contact owns a 2019 Ford Expedition. The contact stated that while the vehicle was parked, the contact observed a loud bang and smoke emanating from the front passenger’s seat. Additionally, the front passenger’s seat belt had seized and was not able to retract or extend. The vehicle was towed to a dealer but was not diagnosed. The manufacturer was notified of the failure. The failure mileage was 69,000.

When I cold start my 2019 Ford Expedition Limited it has a ticking noise under the hood coming from the engine. Remote start or in the cab button start noise happens. Would like this fixed asap as the manufacturer Ford is aware of the problem. I’ve own a 2004 Ford explorer xlt never had any problems except wear and tear. Silverado was my 1st truck no problems. I love ford trucks, I’m embarrassed by this. Please honor your slogan “Built Ford Tough” Thank you

The contact owns a 2019 Ford Expedition. The contact received notification of NHTSA Campaign Number: 24V099000 (Seat Belts) however, the part to do the recall repair was not yet available. The contact stated that the rear driver's side seat belt was locked and failed to extend or retract. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

The center console cup holder collapsed. It was a driving distraction and could have resulted in injury. We now have a have an open hole in the center of our car.