2018 Ford Expedition complaints

THE HEADLIGHTS ON THE 2018 EXPEDITION ARE AWFUL. THEY ARE FAR TOO DIM AND DISTANCE COVERAGE IS FAR TOO SHORT. THEY HAVE A SHARP CUT OFF THAT MAKES IT SEEM LIKE SOMETHING IS IN THE WAY OF THEM. THE BRIGHTS ARE BETTER, BUT NOT NEARLY WHAT THEY SHOULD BE FOR A 2018, $60K+ VEHICLE. THIS IS A HUGE SAFETY CONCERN. NOT CONFIDENT THAT I WOULD SEE SOMETHING IN THE ROAD WITHIN A REASONABLE TIME TO SAFELY AVOID IT.

TL* THE CONTACT OWNS A 2018 FORD EXPEDITION. WHILE DRIVING 40 MPH, THE AIR CONDITIONING VENTS WERE NOT FUNCTIONING. THE VEHICLE WAS TAKEN TO O. C. WELCH FORD LINCOLN (LOCATED AT 4920 INDEPENDENCE BLVD, HARDEEVILLE, SC 29927, (843) 288-0100) WHERE IT WAS DIAGNOSED THAT THE FRONT AND REAR EVAPORATORS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 36,730. *AS

EVEN THOUGH I HAVE PUT THE CAR IN PARK, IT STILL MOVES AND HAS HIT ME AND SOME OF THE PASSENGERS GETTING OUT THE CAR WITH THE DOORS AND OTHER PARTS OF THE VEHICLE ALMOST RUNNING US OVER. THE VEHICLE WAS PUT IN PARK ACCORDING TO DIAL. HOWEVER, IT STILL MOVED.

VEHICLE FRONT DRIVER SIDE TIRE/RIM/CYLINDER HAS A POPPING SOUND. IT POPS AS IF THE CALIBER OR BRAKES HAVE SOMETHING BROKE OR DIRT IN IT. I CAN HEAR THIS WHEN DRIVING SLOW AND WHEN IN REVERSE BACKING UP. ONLY HEAR SOUND WHEN DRIVING. BROUGHT THIS TO THE ATTENTION OF THE DEALERSHIP WHEN I PURCHASE THE VEHICLE, TOOK BACK TO DEALERSHIP TWICE AND THEY COULD NOT FIND OR FIX THIS PROBLEM.

2018 FORD EXPEDITION FX4 LOADED. UNDER 10,000 MILES REAR SHOCKS LEAKING AND HAD TO BE PLACED. THEY ARE SUPPOSED TO BE HEAVY DUTY WITH FX4 PACKAGE. NO OFF ROAD USE. NO TOWING. NO HEAVY LOADING. CAREFUL LARGE CITY AND HIGHWAY DRIVING. CAREFUL BREAK-IN AND NO HITS, HARD CONTACTS, OR OTHER IMPACTS OR CONDITIONS. REPLACED WITH OEM FROM FORD. BUT IF DEFECTIVE THEN LIKELY THE REPLACEMENT PARTS WILL BE DEFECTIVE AS WELL. $65,000 VEHICLE. 55 YEARS OF OWNING MANY VEHICLES INCLUDING 2 WRANGLERS, 3 4X4 HONDA PILOTS, 4X4 NISSANS, MERCEDES, ETC., NEVER HAD ANY SHOCK LEAKS AT ANY MILEAGE OR WITH ANY USE INCLUDING TOWING AND OFF ROADING. FORD MUST BE BUYING DEFECTIVE CHINA MADE PARTS.

THE SEATBELTS ON THE OUTSIDE 2ND ROW SEATS WILL NOT FIT BIGGER PEOPLE BECAUSE ONLY THE LAP BELT PORTION OF THE ASSEMBLY IS TOO SHORT. THIS SEAT BELT INFLATED OVER THE VERTICALS PORTION OF THE BELT SO IT CANNOT USE AN EXTENDER. THE SOLUTION IS TO LENGTHEN THE LAP PORTION OF THE SEATBELT. TWICE, THIS VEHICLE HAD TO BE DRIVEN WITH PERSONS IN THAT SEAT WITHOUT A SEATBELT BECAUSE IT WOULD NOT FIT. INVESTIGATION REVEALS THESE SEATBELTS ARE MADE FOR TEENS, HOWEVER THEY SHOULD FIT ANYONE RIDING IN THE SEAT. WE ASKED FORD CUSTOMER SERVICE TO HELP SOLVE THIS PROBLEM, HOWEVER THEY QUICKLY CANCELLED OUR CASE. I CALLED AND RE-OPENED THE CASE. # CAS-21718846-M4J6B6. THE VEHICLE WAS IN MOTION WHILE THE TWO PERSONS WERE UNABLE TO USE THE SEATBELTS. NOTE: THE LAP PORTION OF THE SEATBELT IS NOT INFLATABLE, AND IS TOO SHORT, WHILE THE INFLATABLE PORTION IS THE VERTICALS PART AND IS PLENTY LONG AND WOULD FIT ANYONE. THE LAP PORTION NEEDS TO BE LENGTHENED.

SPEEDOMETER IS READING INCORRECTLY, DOES NOT MATCH GPS REPORTED SPEED OR THE PLAY PLACE OFFICERS SPEED WHEN HE CLOCKED ME GOING 13 MILES AN HOUR OVER THE SPEED MY ADAPTIVE CRUISE WAS SET AT. CRUISE CONTROL WAS SET AT 76 MILES AN HOUR AND MY PHONE WAS NOT ON THE GAS, THE GPS ON MY MAP APPLICATION SHOWED I WAS GOING 87 MILES AN HOUR AND THAT IS THE SPEED THE POLICE OFFICER NOTED AS WELL.

TL* THE CONTACT OWNS A 2018 FORD EXPEDITION. THE CONTACT STATED THAT THE VEHICLE FAILED TO SHUT OFF AND THE CONTACT DISCONNECTED THE BATTERY. ALSO, THE RUNNING BOARDS FAILED TO RETRACT AND THE STEERING WHEEL PULLED TO THE LEFT AND RIGHT. THE CONTACT STATED THAT THE DRIVE CONTROL MALFUNCTION SERVICE REQUESTED, HILL DESCENT FAULT, ELECTRONIC LIMITED SLIP DIFFERENTIAL, REDUCED TORQUE, DRIVE CONTROL, PRE COLLISION ASSIST NOT AVAILABLE, SERVICE ADVANCETRAC, AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THOROUGHBRED FORD (8501 N BOARDWALK AVE, KANSAS CITY, MO 64154, (816) 505-1818) AND SEEKINS FORD LINCOLN (1625 SEEKINS FORD DR, FAIRBANKS, AK 99701, (907) 459-4000) WHERE IT WAS DIAGNOSED THAT THE STEERING SENSOR NEEDED TO BE RESET AND THE STEERING WHEEL NEEDED TO BE ADJUSTED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: CAS21880081. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 500.

TAKATA RECALL. ON 4/29/19 THE 2ND ROW MIDDLE SEAT BELT WAS REPLACED AFTER HAVING BEEN IN THE SHOP 2X FOR DIAGNOSIS. IT WOULD NOT RELEASE OUT TO BUCKLE. IT KEPT SNAGGING ON ITSELF INSIDE. ON 6/11/19 THE VEHICLE WAS TAKEN IN TO BE DIAGNOSED FOR BAD STRUT. TURNS OUT 3 OF THE 4 WERE BAD AND NEED REPLACED. THE DEALERSHIP WOULD NOT REPLACE THE 4TH STRUT EVEN THOUGH SHE STATED ITS BEEN A BIG PROBLEM LATELY. ALSO THE LIFT GATE WAS INSPECTED AS IT OPENS AND CLOSES ON ITS OWN PERIODICALLY. THEY COULD NOT GET THE LIFT GATE TO RECREATE THE PROBLEM AND SINCE THE VEHICLE DIDNT THROW A CODE FOR IT THEY CANT DO ANYTHING ABOUT IT. I HAVE AN APPOINTMENT FOR 6/19/19 TO HAVE THE 3 STRUTS REPLACED AND THE LIFT GATE CHECKED AGAIN.

FOLLOWING COMPUTER ISSUES THAT CAUSED THE FOLLOWING: BAD STEERING SENSOR (PLAY IN THE STEERING), TRACTION CONTROL WARNING, HILL DECENT WARNING, RUNNING BOARDS NOT WORKING, FORD SYNC FREEZING: RADIO, TEMP, BACK UP CAMERAS, PHONE NOT WORKING. MONITOR TURNS OFF AND ON WHILE DRIVING. MONITOR WILL NOT TURN OFF WHEN CAR PARKED.

TL* THE CONTACT LEASED A 2018 FORD EXPEDITION. THE CONTACT STATED THAT WHILE HIS SPOUSE WAS DRIVING THE VEHICLE AT 10-15 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO STOP. THE VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE. THERE WERE NO INJURIES SUSTAINED BY EITHER DRIVERS. A POLICE REPORT WAS FILED. THE VEHICLE WAS DRIVEN FROM THE SCENE TO THE RESIDENCE. THE CONTACT STATED THAT THE ABS WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE TO THE RESIDENCE, THE BRAKE PEDAL WAS DEPRESSED SEVERAL TIMES AND WENT TO THE FLOORBOARD. THE VEHICLE WAS TAKEN TO BILL BROWN FORD LOCATED AT 32222 PLYMOUTH RD, LIVONIA, MI 48150, (734) 399-4244, BUT WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED IN THE FOUR MONTHS SINCE THE CRASH, THE VEHICLE HAD REMAINED AT THE DEALER DUE TO THE ABS MODULE AND SOFTWARE NOT BEING AVAILABLE TO HAVE THE VEHICLE REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. CASE NUMBER: 21685353. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.

POOR ILLUMINATION FROM HEADLIGHTS. VISIBILITY AT NIGHT WITH EITHER HIGH OR LOW BEAMS IS UNACCEPTABLE. NOT EASY TO AVOID OBSTACLES LIKE DEER CROSSING THE HIGHWAY, DEBRIS OR OTHER HAZARDS.

I HAVE A WONDERFUL 2018 FORD EXPEDITION. I LOVE EVERYTHING ABOUT THE CAR, AND EXPECTED I WOULD, BECAUSE I DID RESEARCH BEFORE LEASING IT. THE ONE THING I DIDN'T DO, WHICH I'VE NEVER HAD TO DO IN ALL MY YEARS OF CAR BUYING OR LEASING, IS TEST DRIVE THE CAR AT NIGHTTIME. THE STANDARD HALOGEN HEADLAMPS ARE AWFUL, AND DANGEROUS. I CANNOT SEE ANYTHING. MY GIRLFRIEND ALSO CAN'T SEE ANYTHING WHILE DRIVING THE CAR. I HAVE TAKEN THE CAR TO THE DEALER WHO ASSURED ME THAT EVERYTHING IS FUNCTIONING AS IT SHOULD. BUT I SWEAR I HAVE NEVER DRIVEN A CAR WITH HEADLAMPS THIS DIM OR POORLY DESIGNED. ESPECIALLY FOR A CAR SO LARGE, THE PROJECTOR LAMP CUTOFF IS TOO SHARP AND TOO LOW. OF COURSE, USING THE HIGH BEAMS DOES BRING THE LIGHTNING TO NORMAL, BUT I AM BLINDING OTHER DRIVERS. THIS NEEDS TO BE ADDRESSED BY FORD ASAP. IF YOU MONITOR WHAT'S OTHER EXPEDITION DRIVERS ARE SAYING IN ONLINE FORUMS, I GUARANTEE YOU WILL FIND THE SAME RESULT. THERE HASN'T BEEN AN ACCIDENT OR INCIDENT YET, BUT IT SEEMS LIKE IT'S ONLY A MATTER OF TIME. I AM AFRAID TO DRIVE THIS CAR AT NIGHT, OR EVEN TO BE AROUND OTHER PEOPLE DRIVING THE SAME CAR WITH STANDARD HALOGEN HEADLAMPS. IT'S NOT SAFE FOR THIS CAR TO BE ON THE ROAD WITH ITS CURRENT EQUIPMENT SETUP.

VEHICLE AS DELIVERED NEW FROM THE FACTORY HAD A VERY LOUD AND DISTINCT CLUNKING IN THE REAR SUSPENSION WHEN DRIVING. IT CLUNKS REPEATEDLY WITH EACH DOWNSHIFT OF THE 10 SPEED TRANSMISSION AND ONCE VERY HARD UPON ACCELERATION. IT WAS LATER DETERMINED THAT THE REAR DIFFERENTIAL RETAINER BUSHING HAD BEEN LEFT LOOSE AND NOT FULLY INSTALLED, ALLOWING THE WHOLE REAR SUSPENSION SYSTEM TO ROTATE WHEN IT SHOULD HAVE BEEN FIXED. THIS RESULTED IN PREMATURE TIRE WEAR AND APPARENT FLUID LOSS IN THE SHOCK ABSORBERS. THE END RESULT IS A VEHICLE THAT HAS A VERY HARSH RIDE.

I WAS BACKING UP AND THE TRUCK TOOK OFF WITHOUT MY FOOT ON THE GAS PEDAL. I HAVE ABOUT 15K IN DAMAGE TO MY VEHICLE. I HAVE FOUND A FEW OTHERS THAT HAVE HAD THE SAME PROBLEM

TOOK MY VEHICLE FOR OIL CHANGE AT A LOCAL MECHANIC. HE ADVISED ALL FOUR STRUTS ARE LEAKING. THE VEHICLE ONLY HAS 10,000 MILES ON IT. I WENT BACK TO FORD. THEY ADVISED THERE IS AN SS! BULLETIN AND THEY ARE ONLY SUPPOSED TO MONITOR THE ISSUE. A GOOGLE SEARCH SHOWS THIS HAS BEEN A PROBLEM WITH EXPEDITIONS FOR YEARS. WHY ISN'T FORD RESOLVING THIS AFTER ALL OF THESE YEARS AND FINDING A STRUT THAT WORKS PROPERLY?

TL* THE CONTACT OWNS A 2018 FORD EXPEDITION. THE CONTACT STATED THAT ALL OF THE SHOCK ABSORBERS WERE DEFECTIVE AND CAUSED THE REAR OF THE VEHICLE TO BOUNCE WHEN DRIVING OVER A POTHOLE. THE VEHICLE'S REAR WOULD ALSO BOUNCE SIDEWAYS WHEN MAKING TURNS. THE VEHICLE WAS TAKEN TO HIXSON FORD OF ALEXANDRIA (2506 S MACARTHUR DR, ALEXANDRIA, LA 71301, (318) 448-0871) WHERE THE REAR SHOCKS WERE REPLACED WITH NEW ONES UNDER THE WARRANTY. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 6. *JS

THE VEHICLE FAILED TO START 3 DIFFERENT TIMES. THE FIRST TIME WAS IMMEDIATELY AFTER PURCHASE OF THE VEHICLE - IT STARTED AFTER 30 MIN AND WAS TAKEN BACK TO THE DEALERSHIP. THEY REPLACED THE BATTERY AND NO ISSUES UNTIL 4 DAYS THEN IT OCCURRED AGAIN. THE VEHICLE WAS STOPPED AND PARKED OVERNIGHT AND WOULDN'T START THE NEXT MORNING. THE BATTERY HAD ENOUGH POWER - JUMP STARTING DIDN'T HELP. THE 3 TOW TRUCK WAS FINALLY CALLED INTO TOW THE VEHICLE TO THE FORD DEALERSHIP. THEY REPLACED THE IGNITION SWITCH AND THEN TOOK THE VEHICLE BACK UP TO THE PURCHASING DEALERSHIP. THEY DID A FULL REVIEW OF THE VEHICLE AND DIDN'T FIND ANY FURTHER PROBLEMS. THEN 4 WEEKS LATER IT HAPPENED AGAIN WHERE THE VEHICLE WOULD NOT START FOLLOWING SITTING FOR A COUPLE OF HOURS. AGAIN IT TOOK 4 TOW TRUCKS TO COME TO GET THE VEHICLE TO THE FORD DEALERSHIP. THE PROBLEM WAS THE VEHICLE WOULDN'T STAY IN NEUTRAL TO BE TOWED IT WOULD ALWAYS RETURN TO PARK. THE DEARSHIP THEN REPLACED THE STARTED AND SAID IT WAS THEN TAKEN CARE OF AND WON'T HAPPEN AGAIN. THE EVENTS WERE SEPT 4TH - PURCHASE VEHICLE - 1ST EPISODE, SEPT 8TH - 2ND EPISODE, NOVEMBER 19TH - 3RD EPISODE

I BOUGHT THIS NEW EXPEDITION JUNE OF 2018. IT HAS PUT ITSELF INTO DEEP SLEEP MODE 8 TIMES. 06/11/18, 08/09/18, 08/19/18, 08/22/18 TWICE!, 10/13/18, 11/11/18, 02/06/19. EACH TIME IT HAD TO BE JUMPED WITH ANOTHER LARGE VEHICLE TO START IT UP. THE FIRST TIME WAS JUNE 11TH JUST DAYS AFTER I BOUGHT IT. WE TOOK IT IN AND THEY SAID NOTHING WAS WRONG. IT HAS BEEN IN THE SHOP 3 MORE TIMES SINCE THEN AND THEY "CAN'T FIND ANYTHING WRONG" THEY ARE NOW SAYING THEY WILL REPLACE THE BATTERY BUT I FEEL ITS SOMETHING WITH ALL THE NEW TECHNOLOGY IN THE CAR AND IT WILL STRAND ME AGAIN. I HAVE LUPUS AND IT HAS STRANDED ME IN 105 DEGREES AND FORD ROADSIDE ASSISTANCE SAID THE COULDN'T COME FOR 1 HOUR AND 45 MINUTES. I HAD TO HAVE A STRANGER TRY TO JUMP IT WITH A SMALL CAR AND IT WOULDN'T CHARGE, THEN A TUNDRA THAT THE MARINA MANAGER DROVE PULLED UP AND HE FINALLY GOT MY CAR GOING....I CAN;T DRIVE A CAR THAT HAS DONE THIS SO MANY TIMES AND THE FORD CORPORATION SAID IT DOESN'T QUALIFY FOR A REPLACEMENT. THEY WANT ME TO DRIVE AROUND WITH CABLES IN MY NEW $83K CAR AND DEPEND ON OTHERS TO HELP ME WHEN I AM STRANDED!! I AM DEALING WITH SERVICE DEPARTMENT OF AUTOMAX FORD IN KILLEEN TEXAS. THEY HAVE BEEN KIND BUT UNABLE TO HELP ME. THIS LAST OCCURRENCE WAS FEB. 6, 2019

THE AIR BAG WARNING LIGHT IS ON WHICH MAY CAUSE THE AIRBAGS NOT TO FUNCTION PROPERLY. WE HAVE NOT HAD AN ACCIDENT TO CAUSE THE AIR BAG LIGHT ON THE DASHBOARD TURN ON. WE ARE TAKING IT TO THE DEALERSHIP LATER IN THE MONTH TO FIND OUT THE EXACT CAUSE OF THIS MALFUNCTION. BUT THE POTENTIAL OF AN ACCIDENT AND THE AIR BASS FAILING TO DEPLOY IS IN THE BACK OF MY MIND. PLEASE LOOK INTO THIS MATTER NOW SO IT PREVENTS ANY FUTURE FAMILIES BEING AFFECTED.

HEADLIGHT POWER ON THE VEHICLE IS INADEQUATE, DOES NOT PROVIDE ENOUGH FORWARD VISIBILITY. NOTICED AFTER PURCHASE OF VEHICLE IN DEC. 2018

ELECTRONIC DIAL SHIFTER WILL AUTOMATICALLY SWITCH FROM DRIVE TO PARK IF THE VEHICLE START STOP BUTTON IS DEPRESSED WHEN THE CAR IS RUNNING. THE PARKING BRAKE ALSO AUTOMATICALLY SWITCHES ON AT THE SAME TIME. CONSIDER WHAT WOULD HAPPEN IF A 2018 FORD EXPEDITION IS TRAVELING ON A FREEWAY IN TRAFFIC AND THE START STOP BUTTON WERE ACCIDENTALLY DEPRESSED. THE CAR WOULD SHIFT INTO PARK, THE PARKING BRAKE WOULD ENGAGE AND THE DRIVER WOULD DECELERATE RAPIDLY FROM 65 MPH TO A STOP WITH NO NOTICE, LIKELY BEING REAR ENDED BY TRAFFIC IE; A SEMI TRUCK AT HIGHWAY SPEED. THE ELECTRONIC SHIFTER SHOULD STAY IN THE SELECTED GEAR WHEN THE START STOP BUTTON IS DEPRESSED AS A CONVENTION SHIFTER WOULD, ELECTRIC OR MECHANICAL. I DETERMINED THIS AFTER GOING TO A CAR WASH, PUTTING THE CAR IN NEUTRAL THEN DEPRESSING THE STOP BUTTON TO SAVE FUEL. THE CARIMMEDIATELY SHIFTED FROM NEUTRAL TO PARK AND ENGAGED THE PARKING BRAKE. I TESTED THE DRIVE, START BUTTON OFF, IMMEDIATELY SWITCHES TO PARK ON A FLAT STREET AT ZERO SPEED. I REALIZED AS AN ENGINEER THAT IF THIS HAPPENED AT SPEED A FATAL ACCIDENT COULD OCCUR. FORD CAN REMOVE THIS RISK WITH A SOFTWARE UPDATE TO THE ELECTRONIC SHIFTING, LEAVING THE CAR IN THE SELECTED GEAR IF THE START STOP BUTTON IS DEPRESSED.

THE HALOGEN HEADLIGHTS IN MY 2018 FORD EXPEDITION LIMITED ARE TOO DIM AND UNSAFE FOR ROADS THAT ARE NOT LIT OR FOR DRIVING IN THE RAIN ON ANY ROAD. I CANNOT SEE THE ROAD WELL AND I FEEL THAT THE HALOGEN BULBS ARE NOT A GOOD ENOUGH OPTION IN A 60K+ VEHICLE. I AM EXTREMELY DISAPPOINTED IN FORD MOTOR COMPANY FOR CUTTING CORNERS AND NOT MAKING THE LED HEADLIGHT HOUSING STANDARD FOR ALL OF THEIR VEHICLES. THE FORD OEM HALOGEN BULBS ARE EXTREMELY DIM AND UNSAFE FOR CONSUMER USE. IF THERE WAS SOMETHING IN THE ROAD, I DON'T THINK MY HEADLIGHTS WOULD GIVE ME ENOUGH NOTICE TO AVOID AN OBSTRUCTION. VERY UNSAFE.

THE TRUCK WAS BEING BACKED INTO A PARKING SPOT ,THE TRUCKS TURNED OFF I PUSHED THE PEDAL TO START THE TRUCK TO BACK UP AND IT PROPELLED INTO THE WALL OF THE ESTABLISHMENT THAT I WAS GOING INTO TO EAT DINNER CAUSING A GREAT DEAL OF DAMAGE TO THE BUILDING AND MY VEHICLE. MY BIGGEST CONCERN IS THIS PROBLEM NOT BEING LOOKED INTO. I HAVE A FAMILY AND WE ALL RIDE IN THIS TRUCK I WOULD NEVER WANT TO PUT THERE LIVES IN DANGER KNOWING THAT THIS IS A PROBLEM GOING ON WITH THESE TRUCKS.

THE HALOGEN HEADLAMPS ON THE 2018 EXPEDITION ARE COMPLETELY INADEQUATE FOR A 2018 VEHICLE. THEY ARE DIM, AND THEY ARE ANGLED DOWN WITH A LOW CUTOFF. I BROUGHT MY VEHICLE TO THE DEALER AND THEY ADJUSTED THE LIGHTS AS HIGH AS POSSIBLE, WHICH DID NOT ADDRESS THIS ISSUE. FORD OFFERS AN OPTIONAL LED HEADLAMP SYSTEM WHICH APPEARS SIGNIFICANTLY BRIGHTER AND SAFER, BUT AT THE TIME OF PURCHASE THEY DIDN'T HAVE THESE ON THE DEALER LOTS. IT'S WILDLY IRRESPONSIBLE TO SELL A BRAND NEW VEHICLE FOR $65000 + THAT HAS HEADLIGHTS FROM THE 1990S. THEY ALSO CLAIM THAT THIS SYSTEM CAN NOT BE RETROFITTED TO THE HALOGEN HEADLAMP MODELS. DRIVING AT NIGHT ON A ROAD WITHOUT STREET LIGHTS IS UNSAFE. YOU CAN'T SEE ROAD SIGNS, ONCOMING TRAFFIC, PEDESTRIANS ON THE ROAD, ETC. VISIBILITY IS LIMITED TO A VERY SHORT DISTANCE. THERE ARE MULTIPLE COMPLAINTS ON THIS NHTSA SITE ABOUT THE INADEQUATE LIGHTING, WHAT WILL IT TAKE TO GET FORD TO REPLACE THE HALOGEN LIGHTS WITH THE LED LIGHTS?

TODAY I EXPERIENCED A COMPLETE FAILURE OF THE BRAKES ON MY 2018 FORD EXPEDITION EL. THE BRAKE PEDAL WOULD NOT BUILD ANY PRESSURE WHICH ALMOST CAUSED AN ACCIDENT WITH MY CHILDREN IN THE VEHICLE. TO ANSWER THE SPECIFICS REQUESTED BY NHTSA, THE VEHICLE WAS BEING DRIVEN AT 45MPH OR LESS ON A CITY STREET AND THE PROBLEM STILL PERSISTED WHEN THE VEHICLE WAS STOPPED. THE ONLY WAY TO BUILD BRAKE PRESSURE WAS TO TURN THE VEHICLE OFF AND PUMP THE PEDAL. THIS VEHICLE IS LESS THAN 6 MONTHS OLD AND FOR HOW MUCH FORD CHARGES FOR A LIMITED EDITION EXPEDITION YOU EXPECT TO NOT HAVE YOUR BRAKES FAIL. THIS IS UNACCEPTABLE, FORD! THANK GOD NOBODY WAS KILLED BY THIS MANUFACTURING FLAW.

THE LOW BEAM HEADLIGHTS SHINE VERY LOW AND NOT FAR ENOUGH AHEAD OF THE VEHICLE. THEY ARE ALSO VERY DIM.

THE HEADLIGHTS ON THIS VEHICLE ARE ABSOLUTELY THE WORST OF ANY CAR I'VE EVER DRIVEN. DID NIGHT DRIVING YESTERDAY; THE PERIPHERAL LIGHTING WAS VIRTUALLY NON-EXISTENT, AND I COULDN'T EVEN SEE MY DRIVEWAY FROM THE ROAD. THERE IS NO MENTION ON THE WINDOW STICKER ABOUT WHAT TYPE OF LIGHT FIXTURES THE CAR HAS. I FEEL EXTREMELY UNSAFE WHEN DRIVING THIS VEHICLE AT NIGHT, AND WILL LIMIT THIS EXPOSURE WHEN I CAN. TOTALLY UNSAFE IN THE DARK OF NIGHT. THE ROAD TO OUR PLACE IS UNLIGHTED AND KINDA COUNTRY . . . COULDN'T SEE THE DRIVEWAY AT 10MPH WITH THE TURN SIGNAL FLASHING

AFTER CALLING 3 FORD DEALERS AROUND KANSAS CITY MO. THEY ALL TOLD ME THAT FORD DOES NOT HAVE SEAT BELT EXTENSION FOR 2018 EXPEDITION.

PURCHASED NEW 2018 EXPEDITION FX4 XLT WOTH CLASS IV TOWING PACKAGE AND OTHER OPTIONS RELYING ON FORD, ITS DEALERS, AND FORD'S PR, THAT VEHICLE COULD TOW TRAILERS UP TO CERTAIN WEIGHT. BUT, ONCE WENT TO PURCHASE TRAVEL TRAILER TO TOW, DISCOVER THAT FINE PRINT HARD TO FIND FORD DISCLOSURE HAD FAR LOWER TOWING LIMITS UNLESS PURCHASE ADDITIONAL EXPENSIVE TOWING OPTIONS. ALSO, VEHICLE LACKS TRAILER BRAKE CONTROLLER THAT IS REQUIRED IN MANY PLACES BY LAW AND NECESSARY TO TOW ALMOST ANYTHING SAFELY. IT IS POSSIBLE THAT BUYERS WILL NOT KNOW THE FOREGOING AND TOW RESULTING IN DANGEROUS RISKS AND POTENTIAL THIRD PERSON INJURIES/DEATHS IN CRASHES INVOLVING THE TOWING OF HEAVY TRAILERS WITH NO BRAKE CONTROLLERS.

RECENTLY I RENTED A FORD EXPEDITION. MUCH OF THE DRIVING WAS IN AN AROUND THE MOUNTAINS SURROUNDING YELLOWSTONE NATIONAL PARK. WHILE I FOUND THE VEHICLE EASY TO DRIVE THERE IS ONE GLARING SAFETY ISSUE CONCERNING THE ABILITY TO DOWNSHIFT. ONE MUST TAKE THEIR EYES OFF THE ROAD TO LOCATE THE + OR - BUTTONS ON THE CENTER CONSOLE TO CHANGE GEARS. THESE BUTTONS SHOULD BE LOCATED ON THE STEERING WHEEL. NOT ON THE CENTER CONSOLE.

CPSC: THE PURPORTED PURPOSE OF FORD'S 'PROJECTOR' HEADLIGHT DESIGN WAS TO INCREASE LUMENS WHILE DECREASING POWER CONSUMPTION. INSTEAD OF THE HEADLIGHT (AS WITH 'NORMAL' LOW-BEAM HEADLIGHTS) BEING AIMED AWAY FROM ONCOMING VEHICLES AND DISPLAYING THE ENTIRE ROAD AHEAD, THE HEADLIGHT ROAD VISIBILITY (AS VIEWED BY THE DRIVER THROUGH THE WINDSHIELD) HAS A DISTINCT, HORIZONTAL LINE ABOVE WHICH IS ABSOLUTELY DARK AND BELOW IS LIT. *DT *JS *TT

2018 FORD EXPEDITION. CONSUMER WRITES IN REGARDS TO VEHICLE BEING SEVERELY UNDER POWERED HAVING ONLY A 6-CYLINDER ENGINE IN A VEHICLE SO LARGE. *LD *JS