2018 Ford Expedition complaints

Ford had a recall on this vehicle for Powertrain Control Module (PCM) Reprogram For Cam Phaser Rattle. I returned this vehicle to the dealer on 1/19/20 (37,830 miles on vehicle) the "VCT phasers" were replaced when the parts came in (2/2020). Earlier this month the same "rattle" started again. Returned to dealer on 4/11/22, they reprogramed (21B10) and said it was repaired. It was not and I returned the vehicle to the dealer on 4/19/22. Ford has identified the "rattle" as the same problem, however they are stating that they are NOT responsible because the vehicle is now "out of warranty" (96,229 miles). How does that happen that a vehicle recall that Ford fails to repair in the first place is now not their responsibility to repair?!!!

The door opened while driving due to the latch on the rear passenger door popped open. The door now will not stay latched closed. It just continues to stay open. My daughter could have fallen out of the car while we were driving because of this.

The lug nuts swell and thus disable the lug wrench or any standard socket from removal. This has prevented me from changing tire or brakes because I can't remove the wheel.

Ford has issued an extended warranty for an issue that is clearly a manufacturing issue within their 3.5 ecoboost engine, currently their program is for the replacement of the cam phasers, but they only replace them if the vehicle is under 70k miles on it, if it's pass that mileage the cost goes to the customer, which seems unfair practice as ford have stated that there is a fault with their cam phasers in the engine, but don't have to do a full recall because they give an "extended" warranty which if the vehicle is pass a certain mileage and of no fault of the customer they are allowed to pass the fault to the customers for a factory problem. This issue should be of concern as it can cause the vehicle to go off time and the engine to lock up and cause accidents, harm or even death.

When trying to change a flat, the factory provided lug wrench would not go onto the factory lug nuts. I was able to get to the tire shop and was advised of an on going issue with the ford lug nuts “swelling “ which in turn would not allow me to remove them to change the tire. After further digging there seems to be many many complaints of this same issue. It was recommended to purchase new ones that were not a two piece design as the OEM Ford ones are. I was told that this could and most likely would continue to happen and could even cause the wheel to come off in worst case scenario. I had to pay 195 dollars for a new set cause I had no other choice being on the road and away from home or a dealership

The auto start stop function failed to restart the engine in an intersection on three occasions. We entered the intersections waiting to make a left turn and the auto stop start turned the car off. When we picked up our foot off the break to complete the left turn and clear the intersection the auto stop start failed to restart the car. An error code came up that said "Auto Start/Stop Shift to P, then restart engine". We shifted to park and restarted the car to clear the intersection to blaring horns. Thankfully there wasn't an immediate need to clear the intersection due to oncoming traffic or we would have been clobbered.

Drivers door would not close. Took 10 months for the new door latch to get shipped to my local Ford dealer . They charged us $ 708.00 to do the repair .

The contact owns a 2018 Ford Expedition. The contact stated that she noticed fluid leaking from the rear of the vehicle while parked. The contact took the vehicle to the dealer where she was informed that the passenger’s side shock needed to be replaced. The contact had also taken the vehicle to an independent mechanic who confirmed the failure and gave her an estimate for the repair. The manufacturer was notified of the failure and a claim was filed. The contact was referred to NHTSA for assistance. The contact stated that she only does city driving and that a failure of this magnitude should not have happened this soon on a newer vehicle. The vehicle had yet to be repaired. The failure mileage was approximately 44,000.

Left front Strut was leaking at 7000, was replaced by ford. 12/6/2, the SUV has 27,800 miles and the same Strut is leaking again. The car is been only drive on city roads and freeway. I can see many people are complaining about the same issue.

Vehicle has less that 40,000 miles on it. It has become almost uncontrollable if you hit any rough spots on the road. During the last oil change it was noted the rear shocks and struts were bad as well as the front struts. This is far to early for a vehicle to have these issues. It has never been off-road and only towed a small trailer one time.

The aluminum caps on the lug nuts swell making them impossible to remove with the standard lug wrench. Rather than equipping the vehicles with quality single piece lug nuts instead they are cheap lugs nuts with flimsy caps that are prone to early and premature failure. When I got a flat tire I was unable to remove the lug nuts with the standard lug wrench provided. What should have been a straightforward 1/2 hour tire change ended up being an over 4 hour ordeal on the side of the road. The only way to remove the lugs nuts was with a damaged lug extractor tool which I did not have at the time. The only way to get the tire changed was pay for a tow and then have all 24 lug nuts removed and replaced with better quality single piece nuts at a specialty shop at my expense.

Swollen lug nuts.

The transmission would slip and not go into gear. Causing me to stall in the middle of intersections. This occurred multiple times and if I took my foot off the gas it woudl catch and I could go again. Dealership told me it could be PCM issue and was not able to see me until December of 2021. At the end of October it suddenly became almost undriveable and was limped to dealership. It was determined that the gear ratio for the 3rd gear was incorrect and at 67,318 miles and 4 years old it needs a new transmission.

When I drove a little bit uneven highway overpass about 50mph with family, three teenagers and my wife, I saw the rear bounces back a lot, almost lost control of the vehicle. Next day, I took it to local Ford Service and they say the rear structs and shocks were completely worn out, and need to be replaced. It has only highway mileage of only just over 20,000miles. Actually they were talking about leaking of oil through the seals and technician showed all four struts were leaking, rears much worse. The vehicle just passed 3 year warranty period by two months, and technician suggested the leakage had been there long before the factory warranty expired. So disappointed with Ford. This was my first Ford and will be the last.

We have put roughly 20,000 miles on this vehicle and were putting new tires on, when the technician showed me that all four struts were leaking. This vehicle is not driven excessively, it is primarily for short trips around the city and is not used in heavy traffic. A quick search identifies that this is a known issue, with multiple people identifying there concern. There are multiple several complaints on the NHTSA website. So after paying out of pocket, I called Ford to see if they would offer reimbursement. I received a call back from an extremely rude individual informing me that Ford will not reimburse me because there are no active recalls. After I explained that there are multiple complaints about this same issue she stated that Ford does not issue recalls and only the NHTSA will do that. Therefore, I am requesting the NHTSA look into this issue.

The contact owns a 2018 Ford Expedition. The contact stated that the retractable running board failed to open or close intermittently. The contact stated that while stepping on the running board to exit the driver's side door, the running board inadvertently started to close. The contact stated that his foot was caught, and he had to struggle to remove his foot. The contact stated that he sustained no injuries. The vehicle was not taken to an independent mechanic or dealer for diagnosis or repairs. The contact also stated that there were electrical issues with the side view mirrors automatically adjusting without warning. The manufacturer was notified of the mirror failure and advised the contact to call the local dealer. The manufacturer was not made aware of the running board failure. The failure mileage was approximately 50,000.

The vehicle "chatters" when starting first thing in the morning and sometimes after it sits for a few hours(when engine has had time to cool down). It started about two months ago. We recently took our Expedition to an independent mechanic to have it checked over prior to a road trip. Their diagnosis was a loose timing chain and their recommendation was to take it to a licensed Ford dealership. I contacted three local Ford dealerships and their estimated next available service dates were between 4 and 6 weeks. Plus they are having problems getting some parts. We bought vehicle used with 68,000 miles and did not buy extended service plan. We currently have 95,000 and local dealer advised this repair is not covered by Ford even though Ford Issued TSB 21-2119 acknowledging the problem and recommended fix.

Electrical fire under hood occurred spontaneously. Just before my vehicle shut off the dash board read something about to conserve battery shut engine off. Pulled over got out of car and it burned . Insurance agent is investigating. Sherriff and fireman said it was electrical fire under hood. Had I not decided to pull over at rest stop when I did we would have been on freeway when it ignited.

The Fuel filler assembly on our 2018 Ford Expedition broke while filling the vehicle with fuel, causing the entire fuel filler assembly to pop out of the side of the vehicle. The parts appear to be made of weak plastic and/or may be caused by poor design execution. The concern is that this defect could cause fuel to leak out of the assembly and/or the broken parts may render the vehicle unable to be filled with fuel and leave the driver stranded. The vehicle was taken to the dealer who confirmed the issue and ordered replacement parts.

The vehicle "chatters" when starting first thing in the morning and sometimes after it sits for a few hours(when engine has had time to cool down). It started about two months ago. We recently took our Expedition to an independent mechanic to have it checked over prior to a road trip. Their diagnosis was a loose timing chain and their recommendation was to take it to a licensed Ford dealership. I contacted three local Ford dealerships and their estimated next available service dates were between 4 and 6 weeks. Plus they are having problems getting some parts.

2018 EXPEDITION MAX LIMITED WITH 91K MILES OVERHEATED AND BLEW A HEAD GASKET SITTING IN A HOME DEPOT PARKING LOT.

I PULLED OUT OF MY DRIVEWAY TAKING A LEFT AND AS I PRESSED THE GAS TO ACCELERATE UP THE HILL IT SEEMED AS THOUGH MY CAR WENT INTO NEUTRAL. IT WOULD NOT GO. I TOOK MY FOOT OFF THE GAS AND WAITED A SECOND OR TWO AND THEN PUSHED DOWN ON THE ACCELERATOR AGAIN AND THEN THE CAR TOOK OFF AS NORMAL. SINCE THAT FIRST TIME THIS SITUATION HAS BEGUN HAPPENING ALMOST DAILY SOMETIMES SEVERAL TIMES A DAY. I HAVE TAKEN MY VEHICLE TO THE DEALERSHIP AND OF COURSE THEY CAN NEVER GET IT TO DUPLICATE WHAT IT DOES TO ME. CONCERNING TO ME IS IF THIS HAPPENS WHEN I PULL INTO TRAFFIC AND CAN'T GET OUT OF THE WAY OF AN ONCOMING VEHICLE.

TOLD NEEDED TO REPLACE REAR STRUTS WHEN TOOK INTO SERVICE AT 46,690 MILES. NEVER HAD TO DO THIS BEFORE. SAW FORD HAS A SAFETY MESSAGE (SSM 47624) ON THIS FOR 2017 AND 2018 EXPEDITIONS. NEVER HAD TO DO THIS SO EARLY IN A VEHICLE'S LIFE. I DON'T TOW OR GO OFF ROAD. WAS NOT COVERED BY EXTENDED PREMIUM WARRANTY

UNDER WARRANTY, MOISTURE WAS PRESENT IN ALL THE REAR BRAKE LIGHTS. THE UPPER (THIRD) BRAKE LIGHT HAD THE MOST CONDENSATION. AN AUTHORIZED FORD DEALER REVIEWED THE ISSUE AND ADVISED FORD DOES NOT COVER MOISTURE WITHIN A LIGHT AS THE MOISTURE WILL DISSIPATE OVER TIME. I ADVISED THE UPPER BRAKE LIGHT WAS NEVER DRY, THEY INSISTED WARRANTY WOULD NOT COVER THE ISSUE. I COULD REPLACE THE LIGHT, I RECEIVED A QUOTE AT THAT TIME. NOW THE UPPER BRAKE LIGHT HAS LESS THAN 2 LED'S WORKING AND THE VISIBILITY IS NEXT TO NOTHING. REVIEWING FORUMS, THIS IS AN ISSUE THAT HAS BEEN PRESENT IN THE FORD EXPEDITIONS SINCE THE NEW VEHICLE DESIGN CHANGE. MY CONCERN IS VERY SIMPLE, THAT BRAKE LIGHT IS IMPORTANT IN THE SAFETY OF OUR PASSENGERS, THOSE AROUND THE VEHICLE AND THE VEHICLE ITSELF. WE HAVE NOT BEEN IN A REAR END COLLISION WITH THIS VEHICLE, BUT IT IS DIFFICULT TO SEE BRAKING OF THIS VEHICLE AHEAD WHEN THE VEHICLE IS ONE CAR AHEAD OF YOU BASED ON WHAT I HAVE SEEN WHEN DRIVING BEHIND THIS VEHICLE MYSELF. I CONSIDER THIS BRAKE LIGHT A SIGNIFICANT COMPONENT OF THE SAFETY FEATURES IN OUR VEHICLE. TIMING OF THE ISSUE WAS OVER A PERIOD OF TIME. FIRST PHASE WAS MOISTURE NOT DISSIPATING, SECOND PHASE HAS BEEN THE LED LIGHTING CONTINUES TO STOP WORKING, A FEW LED'S AT FIRST, NOW ONLY A FEW ARE OPERATIONAL, AND DIM AT BEST DUE TO THE CONTINUED MOISTURE IN THE UPPER REAR BRAKE LIGHT ASSEMBLY.

TL* THE CONTACT OWNS A 2018 FORD EXPEDITION. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, A RATTLING SOUND WAS PRESENT COMING FROM UNDER THE HOOD OF THE VEHICLE. THE VEHICLE WAS EXAMINED BY AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION VTC SOLENOID AND CAM-PHASER WERE FAULTY AND NEEDED TO BE REPLACED AND REPROGRAMMED. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER FORD COLLEGE STATION LOCATED AT 1351 EARL RUDDER FWY, COLLEGE STATION, TX 77845 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT A MANUFACTURES FIELD SERVICE CAMPAIGN WAS AVAILABLE FOR THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 69,000.

WE HAVE A 20018 FORD EXPEDITION PLATINUM, 2WD (REAR WHEEL DRIVE). BOUGHT BRAND NEW. FOR THE PAST MONTH WE'VE BEEN HAVING WHAT SEEMS LIKE TRANSMISSION ISSUES. CAR HAS 45,000 MILES ON IT. A FEW TIMES A DAY THE TRANSMISSION FAILS TO SHIFT AT ALL; ESSENTIALLY GOES IN-BETWEEN GEARS, REVS HIGH, BUT ABSOLUTELY NO MOVEMENT. USUALLY SOON AFTER MOVING FROM A START, SO MAYBE 2ND TO 3RD GEAR OR 3RD TO 4TH GEAR. IT HAPPENS WITHOUT ANY WARNING. HAS NOTHING TO DO WITH THE CARE BEING HOT OR COLD. IT IS VERY SCARY BECAUSE ONE OF THE TIMES, I HAD PULLED OUT FROM A GAS STATION ONTO A HIGHWAY, ACCELERATING NORMALLY TO KEEP UP WITH ONCOMING TRAFFIC WITH I LOST ALL POWER TO THE WHEELS. ENGINE CONTINUED REVVING. THERE WAS NO TIRE SLIPPING - JUST NO MOVEMENT WHATSOEVER. TOOK IT INTO THE FORD DEALER (GOLDEN CIRCLE FORD) IN JACKSON TN WHERE THEY EVALUATED THE VEHICLE AND FOUND NOTHING WRONG WITH IT. THEY APPARENTLY PUT IT ON THE COMPUTER AND DROVE IT; AND WERE UNABLE TO DUPLICATE THE PROBLEM. THEY GAVE ME A RIDICULOUS EXPLANATION THAT THE VEHICLE IS 'LEARNING' (AKA "ADAPTING") TO MY DRIVING STYLE AND THAT IT WAS NORMAL BEHAVIOR. THAT WAS LAST WEEK. SINCE THEN, THE SHIFTING BETWEEN LOW GEARS HAS BECOME SOMEONE ROUGHER/ WITH SOME HESITANCY. I DID RESEARCH THESE VEHICLE AND APPARENTLY THERE MAY BE AN ISSUE WITH THE 10 SPEED AUTOMATIC TRANSMISSIONS NOW BEING USED IN THE F150 TRUCKS WITH MANY PEOPLE DESCRIBING SIMILAR TRANSMISSION PROBLEMS. I JUST WANTED TO LET YOU KNOW THAT THERE IS A POTENTIAL ISSUE, THA

OUR 208 FORD EXPEDITION PLATINUM 4X4 PUTS OUT A VERY HIGH AMOUNT OF CARBON MONOXIDE, TO THE POINT THAT IT MAKES MY CHILDREN SICK. AFTER VERY LITTLE RESEARCH, IT APPEARS AS THOUGH OUR VEHICLE IS HAVING THE SAME ISSUE THOUSANDS OF PEOPLE HAD WITH THEIR FORD EXPLORERS.

I UNDERSTAND THE WELDS FOR HIGH PRESSURE FUEL PUMP MAY FRACTURE. I HAVE ALREADY HAD REPAIRED, RUNNING ROUGH ON START UP PLUS WHITE SMOKE FROM TAIL PIPE. I BELIEVE THERE IS ANOTHER PROBLEM OCCURRING, AS BEFORE IN APRIL 2019. IT IS FEBRUARY 2021, AND AND RUNNING AS BEFORE. THEY TORN MY ENGINE DOWN, KEEPING FOR 4-5 DAYS.

EXPEDITION WILL NOT TOW BUMPER PULL TRAILER, 2000LBS. ENTIRE TRUCK SHAKES TERRIBLY, DEALER CANNOT FIX AFTER MULTIPLE TRIES INCLUDING LAST WEEK, CROSSROADS FORD, DOESN'T KNOW THE CAUSE, AGREES ITS TERRIBLE, UNUSABLE, DANGEROUS.HAS BEEN WORKED ON FOR OVER A YEAR. I HAVE A FARM, CANNOT GET HAY ETC. CANNOT TRAILER HORSES, ETC. HAVE TRIED MULTIPLE TRAILERS, SAME PROBLEM. $65,000 TRUCK THAT CAN'T MEET MY BUSINESS NEEDS. WHAT WILL FORD DO ABOUT THIS?

FRONT STRUTS ARE LEAKING AT 38,000 MILES. VEHICLE WAS NEVER TAKEN OFF ROAD. DRIVER IS MILD AT USE OF VEHICLE. FEEL THAT THE STRUTS SHOULD NOT FAIL BEING THIS NEW OF VEHICLE AND LOW MILEAGE. REPLACEMENT OF THIS PART TAKES TIME TO RECEIVE, THERE ARE BACKORDERS. IS THERE A DEMAND FOR THIS PART THROUGH THE COUNTRY THAT THERE MAY BE A LARGER PROBLEM WITH THIS PART WHICH CONTROLS THE STABILITY OF THE VEHICLE. IS FORD TRYING TO SWEEP UNDER THE RUG A PART PROBLEM WHICH WOULD REQUIRE ANOTHER RECALL. INCIDENT WAS REPORTED TO FORD BUT THEY SAID IT IS NOT COVERED BY BUMPER TO BUMPER WARRANY.

MY 2018 FORD EXPEDITION MAX 4X4 WAS DIAGNOSED WITH THE ISSUE DESCRIBED IN TCB-20-2315 IN AUG 2019. THE REPAIR WAS DONE PER THE TCB AND COMPLETED IN OCT 2019. THE VEHICLE WAS IN THE SHOP FOR 10 WEEKS AND I HAD TO RETURN IT 4 TIMES FOR ADDITIONAL REPAIRS UNTIL THE ISSUE WAS TEMPORARILY RESOLVED. THE PROBLEM REOCCURED IN JUL 2020 AND IT TOOK OVER 5 VISITS TO THE DEALERSHIP AND INTERVENTION FROM FORD CUST SERVICE TO GET THE VEHICLE REPAIRED IN DEC 2020. I HAVE ALREADY RETURNED THE VEHICLE AGAIN THIS TIME BECAUSE THE ISSUE WAS NOT RESOLVED AND NOW WILL NEED TO RETURN THE VEHICLE A THIRD TIME. THIS WILL MAKE 7 TOTAL ATTEMPTS TO GET THE VEHICLE FIXED FOR THE SAME ISSUE. FORD REFUSES TO REPLACE THE VEHICLE AND DENIED MY BUYBACK REQUEST. THIS VEHICLE IS A LEMON PLAIN AND SIMPLE. I FOLLOWED THE PROCEDURES PER STATE LAW IN NOTIFYING FORD AND ALLOWING THEM TO REPAIR THE VEHICLE. CLEARLY, THE ROOT CAUSE OF THE ISSUE HAS NOT BEEN DETERMINED AND THE REPAIR JUST COMPLETED IS JUST A REPEAT OF THE FIRST. THIS TIME, I WAS ON VACATION WITH MY FAMILY IN THE MOUNTAINS OF WEST VIRGINIA IN THE DEAD OF WINTER WITH WINDCHILLS OF MINUS 15 DEGREES. THE CHECK ENGINE LIGHT AND POWER TRAIN LIGHTS CAME ON, THE TURBO SHUT DOWN, AND WHITE SMOKE STARTED BILLOWING OUT OF THE TAILPIPE. WE COULD BARELY MAINTAIN SPEED ON INCLINES AND HAD TO STOP FOR LOW OIL PRESSURE MULTIPLE TIMES. WE COULD HAVE BEEN STRANDED IN THE MIDDLE OF NOWHERE WITH NO CELL RECEPTION. A PROBLEM I ANTICIPATED AND EXPRESSED TO FORD WHEN I RETU

THIS IS OUR SECOND WINTER WITH THIS VEHICLE AND BOTH SEASONS DURING WINTER TEMPERATURES THE RIGHT REAR DOOR WILL NOT LATCH TO STAY SHUT. WE HAVE SMALL CHILDREN THAT RIDE IN THE REAR OF THIS VEHICLE, SO THIS MAKES THIS MUCH MORE OF A CONCERN. MY HUSBAND IS A MECHANIC AND TRIES EVERYTHING TO MAKE IT WORK AND IT HAS BEEN A HUGE HASSLE. ESPECIALLY FOR SUCH A NEW, EXPENSIVE VEHICLE. THE VEHICLE IS STATIONARY WHEN THIS HAPPENS AS WE ARE UNABLE TO GO ANYWHERE WITH A DOOR THAT WILL NOT SHUT!

FORD EXPEDITION WAS TRAVELLING AT 50-60KM/HR WHILE PASSING AN EMERGENCY VEHICLE ON A HIGHWAY. THE EXPEDITION WAS STRUCK FROM BEHIND BY A UTILITY VAN TRAVELLING AROUND 110KM/HR. BOTH FRONT SEATS SLID FORWARD AND ALSO RECLINED ON IMPACT. THIS CAUSED BOTH FRONT PASSENGERS TO SUSTAIN BRUISING ON THEIR CALF'S DUE TO THE SEATS SLIDING FORWARD AND WHIPLASH FROM BOTH FRONT SEATS RECLINING. BOTH FRONT SEATS TRAPPED CHILDREN IN THEIR CAR SEATS IN THE 2ND ROW FORM BEING RECLINED. NO AIR BAGS DEPLOYED IN THE ACCIDENT AS WELL!

WITH 39,402 MILES AT ALMOST EXACTLY 2 YEARS OLD,, THE RIGHT REAR STRUT HAS LEAKED ALL FLUID. NO ACCIDENTS, NO TOWING, NO DAMAGE TO THE STRUT. PER THE DEALER, THEY HAVE HAD TO REPLACE SOME ON THIS YEAR AND MODEL VEHICLE UNDER WARRANTY. FORD IS NOT COVERING THIS IF NO LONGER UNDER WARRANTY.

25000 MILES. PREVIOUSLY QUIET ON STARTUP. STARTED MAKING A RATTLING SOUND IF VEHICLE SAT OVERNIGHT A MONTH AGO. INITIALLY LASTED 1-2 SECONDS. MORE RECENTLY SOUND HEARD ON STARTUP AFTER SITTING ONLY A FEW HOURS, AND LASTS 4-5 SECONDS. SIMILAR TO COMPLAINTS REPORTED ON ISSUE 15-0131 ON 2015-ERA FORD PRODUCTS NEEDING CAM PHASER, TIMING CHAIN REPLACEMENT AND SCAN TOOL REPROGRAMMING. NOISE IS LOUD ENOUGH NOW THAT I FEAR ACCELERATING TIMING CHAIN DAMAGE POSSIBLE FAILURE.

I TOOK MY 2018 EXPEDITION (WITH 40K MILES ON IT) IN LAST WEEK BECAUSE THE RIDE HAS BEEN REALLY BOUNCY LATELY DURING NORMAL STREET AND HIGHWAY DRIVING AND MY WIFE AND KIDS HAVE COMPLAINED. I HAVE NOTICED THE BOUNCINESS TOO WHILE DRIVING. THIS IS A NEW PHENOMENON FOR MY VEHICLE BUT IN RESEARCHING ONLINE IS NOT A NEW ISSUE AND FORD IS AWARE, JUST NOT DOING ANYTHING ABOUT IT. THERE ARE 7 (NOW 8) COMPLAINTS ABOUT STRUTS/SUSPENSION FOR THE 2018 FORD EXPEDITION. MORE DETAIL IS BELOW. THE DEALER CALLED ME TODAY (SIX DAYS AFTER DROPPING IT OFF) AND SAYS ALL FOUR OF THE STRUT ASSEMBLIES NEED TO BE REPLACED BECAUSE THEY ARE LEAKING AND IT WILL COST ~$1700 PLUS TAX. I SAID STRUTS ARE COVERED UNDER MY PREMIUM CARE EXTENDED WARRANTY (NOT TO MENTION I AM JUST PAST 36K MILES FOR NORMAL WARRANTY - SO IT COULD BE AN AFTER WARRANTY ITEM TOO AS I'VE NEVER REPLACED STRUTS ON ANY CAR). WHEN THE SERVICE DEPARTMENT WENT TO ENTER THE STRUT CODE INTO THE EXTENDED WARRANTY SYSTEM, STRUTS AREN'T AN OPTION CODE, BUT SHOCKS ARE. THE PROBLEM IS SHOCKS AREN'T COVERED AND THEY CAN'T FIND A CODE TO GET THE STRUT ASSEMBLY COVERED. THE ONLY PARTS THAT FORD SELLS FOR THE SUSPENSION ARE LABELED SHOCK ABSORBERS, AND STRUTS ARE NOT A SOLD OPTION. THE DEALER THINKS FORD SHOULD COVER AS THEY BELIEVE IT FALLS UNDER THE WARRANTY .MY PREMIER CARE CONTRACT AND THE PREMIER CARE BROCHURE SAYS STRUTS ARE COVERED, AS WELL. IT APPEARS FORD IS TRYING TO AVOID RESPONSIBILITY. SO I HAVE AUTHORIZED THE REPAIR SO THE CAR IS DRIVEA

POWER TRAIN FAILURE INDICATOR LIGHT CAME ON ABOUT 800 MILES INTO A ROAD TRIP. VEHICLE WAS BEING DRIVEN ON CITY STREETS IN EXTREME STOP AND GO TRAFFIC AFTER RECENTLY EXITING THE INTERSTATE. VEHICLE STARTED DOWNSHIFTING EXTREMELY ROUGHLY, JERKING THE ENTIRE VEHICLE FORWARD AND TRANSMISSION STARTED TO OVERHEAT. VEHICLE HAS ALWAYS BEEN A LITTLE ROUGH UP SHIFTING SINCE PURCHASE BUT THIS WAS THE FIRST TIME ANY INDICATOR LIGHTS CAME ON. VEHICLE WAS TAKEN TO FORD DEALERSHIP WHERE WE WERE TOLD TRANSMISSION NEEDED TO BE REPLACED. VEHICLE HAS 36,000 MILES.

WAS HIT BY A VEHICLE WHILE MAKING A LEFT HAND TURN ON A CITY STREET. TRIED TO STOP THE CAR. BREAKS WOULD NOT WORK AND JUST WENT TO THE FLOOR BOARD. VEHICLE SPED UP. JUMPED 2 CURBS AND HAD TO THROW THE CAR IN PARK IN ORDER TO STOP. AIR BAGS DID NOT DEPLOY.

AT 20,000 MILES OF HIGHWAY DRIVING, BOTH FRONT END STRUTS WERE LEAKING AND REQUIRED WARRANTY REPLACEMENT BY DEALER. I HAVE SINCE READ ABOUT MANY PROBLEMS WITH FORD EXPEDITION STRUTS FALLING PREMATURELY. *TR

THE VEHICLE HAS AN INTERMITTENT ELECTRICAL PROBLEM WHICH CAUSES A CROSS TRAFFIC SYSTEM FAULT, BLIND SPOT SYSTEM FAULT AND THE LIFTGATE OR LIFTGLASS TO INDICATE THAT IT IS AJAR. HEN THESE FAULT THE SAFETY SYSTEMS ARE INOPERATIVE AND POSE A SAFETY CONCERN. THIS OCCURS WHILE IN MOTION AT BOTH ON BOTH CITY STREETS AND AT HIGHWAY SPEEDS. *TR

UPON STARTUP, THE DASHBOARD MONITOR WILL NOT LIGHT UP AND THE TRANSMISSION WILL NOT GO INTO GEAR. THIS INCLUDES NO BACKUP CAMERAS, RADIO, MAPPING FEATURE, OR HANDS FREE BLUETOOTH ON THE MONITOR, WHILE THE DASHBOARD (DIRECTLY IN FRONT OF THE STEERING WHEEL AREA) FLASHES ON/OFF THAT "TRANSMISSION NOT IN PARK", OR "OIL NEEDS TO BE CHANGED", YET THE TRANSMISSION IS STUCK IN PARK. AFTER TRYING SEVERAL TIMES TO MANUALLY PUT THE CAR INTO "DRIVE" IT WILL FINALLY START MOVING FORWARD WITH A GRINDING SOUND, BEFORE COMING TO AN ABRUPT STOP. THIS SEQUENCE OCCURS SEVERAL TIMES, UNTIL I TURN THE CAR OFF AND TRY AGAIN. IT SOMETIMES TAKES 4-5 ATTEMPTS OVER 5-10 MINUTES TO GET THE CAR MOVING WITH ALL ITEMS WORKING PROPERLY. IT SEEMS ELECTRICAL, SINCE IT ALWAYS INVOLVES BOTH THE DASH MONITOR AND THE TRANSMISSION AT THE SAME TIME.

THE RETRACTABLE/AUTOMATIC RUNNING BOARD ON THE PASSENGER SIDE INTERMITTENTLY DROPS DOWN WHEN THE CAR IS IN PARK AND IN A STATIONARY POSITION FOR A PERIOD OF TIME. (IE. 2-3 HOURS AT REST) WHEN I RESTART THE VEHICLE AND OPEN/CLOSE THE DOORS, THEN SHUT OFF THE VEHICLE, THE RETRACTABLE RUNNING BOARDS WILL GO BACK UP WHERE THEY BELONG...MOST OF THE TIME. SEVERAL DAYS LATER, THE SAME THING HAPPENS AGAIN. I TOOK THE VEHICLE IN FOR SERVICE (CRONIN FORD - HARRISON, OHIO) IN THE FALL OF 2019 AND THEY REPLACED THE RETRACTABLE RUNNING BOARD MOTOR ON THE PASSENGER SIDE ONLY. IN MARCH OF 2020, IT STARTED TO HAPPEN AGAIN, AFTER THE VEHICLE IS AT REST FOR 2-3 HOURS. I AM PLANNING TO TAKE IT IN FOR SERVICE AGAIN, BUT I'M CONCERNED THAT THIS WILL BECOME A RECURRING PROBLEM WELL AFTER THE WARRANTY PERIOD IS OVER.

TRANSMISSION SHIFT VERY HARD AND BANGS. TRANSMISSION IS CURRENTLY OUT AND BEEN AT THE DEALER FOR 2 WEEKS

TL* THE CONTACT OWNS A 2018 FORD EXPEDITION. THE CONTACT STATED THAT BOTH VEHICLE REAR DOOR LATCH FAILED TO CLOSE SECURELY. THE CONTACT WHO WAS A CERTIFIED MECHANIC PURCHASED THE PART AT GRAHAM AUTO MALL DEALER, (1515 W 4TH ST, MANSFIELD, OH 44906) AND REPLACED THE LOCKING MECHANISM HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT THE FAILURE WAS MORE PREVALENT IN COLDER TEMPERATURES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000.

THE REAR WINDOW DEFROST CONNECTORS DETACHED FROM THE REAR WINDOW, WHICH MEANS THE REAR WINDOW DEFROST DOES NOT WORK AT ALL. ON TWO SEPARATE OCCASIONS, THE REAR WINDOW DEFROST SOLDER HAS DETACHED. THE FIRST TIME WAS THE DRIVER SIDE. I TOOK IT IN, AND OUR LOCAL DEALERSHIP FIXED IT WITH A GLUE-ON REPAIR KIT. THE SECOND TIME IT WAS THE PASSENGER SIDE. IT IS CURRENTLY IN WARRANTY JAIL AGAIN AT OUR LOCAL DEALERSHIP SO THEY CAN ATTEMPT TO FIX IT.

IN COLDER TEMPERATURES, THE ENTIRE INTERIOR DOOR MECHANISMS FREEZE UP AND DO NOT ALLOW THE PASSENGERS TO EXIT OR ENTER THE VEHICLE. MAJOR SAFETY ISSUE! THERE HAVE BEEN SEVERAL TIMES THAT I HAVE HAD TO CRAWL TO THE BACK SEAT TO GET OUT OF MY VEHICLE. WHAT IS GOING TO HAPPEN IN AN EMERGENCY SITUATION?

TL* THE CONTACT OWNS A 2018 FORD EXPEDITION. THE CONTACT STATED THAT THE WINDSHIELD WIPERS FAILED TO TURN OFF. THE CONTACT STATED THAT THE FAILURE STARTED INTERMITTENTLY AND WORSENED. THE CONTACT CALLED DICK SMITH FORD OF COLUMBIA (7201 GARNERS FERRY RD, COLUMBIA, SC 29209, (803) 254-4000) AND SCHEDULED AN APPOINTMENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: CAS25128240. THE FAILURE MILEAGE WAS APPROXIMATELY 54,736.

DURING A ROUTINE OIL CHANGE, THE FORD DEALER FOUND ALL FOUR OF MY SUSPENSION STRUTS WERE LEAKING. UNLESS THE VEHICLE WAS DROPPED FROM 50 FEET IN THE AIR, THERE IS NO REASON FOUR STRUTS SHOULD BE LEAKING. IT HAS TO BE DEFECTIVE STRUTS.

THE VEHICLE HAS AN ISSUE DOWN SHIFTING FROM 5TH GEAR TO 4TH GEAR. IT CAUSES THE VEHICLE TO ACTUALLY SHAKE AND FEELS AS IF THE VEHICLE WAS JARRED. IT IS WORSE WHEN YOU HAVE THE BREAK APPLIED TO COME TO A STOP. THE DEALERSHIP INFORMED THAT THIS IS AN ISSUE WITH THE NEW 10 SPEED TRANSMISSION AND IT'S FUNCTIONING NORMALLY. HOWEVER IT'S VERY ALARMING WHEN THIS HAPPENS AND STARTLES PASSENGERS IN THE VEHICLE.

THE SIDE-VIEW MIRRORS ON THE 2018 FORD EXPEDITION PLATINUM ARE DEFECTIVE. WHEN ADJUSTING THE MIRROR TO A PRE-PROGRAMMED NUMBER, THE MIRRORS WILL START TO ADJUST THEMSELVES AND UNFORTUNATELY WILL GET STUCK IN AN ENDLESS LOOP OF MOVING, CLICKING, MOVING, CLICKING, ETC... THE MIRROR FAILS TO ADJUST TO THE PROPER LOCATION AND THE MIRROR MOTOR CAN'T BE STOPPED UNTIL THE KEY IS REMOVED FROM THE IGNITION AND THE ELECTRICAL SYSTEM IS COMPLETELY SHUT OFF (I.E. OPENING AND CLOSING THE DRIVER-SIDE DOOR. I'M SURE IF THE MOTOR ON THE MIRROR WAS ALLOWED TO CONTINUE TO ADJUST ITSELF IN AN ENDLESS LOOP, IT COULD POSE A FIRE HAZARD (NOT TO MENTION THE FUNCTION ITSELF IS FAULTY). THIS ISSUE APPEARS TO BE SOMETHING MANY OTHERS ON FORUMS ARE STARTING TO COMPLAIN ABOUT. FORD IS AWARE OF THE ISSUE AND HAS NOT OFFERED TO RESOLVE IT FOR ANY OF ITS CUSTOMERS. THIS ISSUE CAN OCCUR WHILE THE VEHICLE IS MOVING OR STATIONARY.