At approximately 100,500 miles, my 2018 Ford Expedition XLT 3.5L EcoBoost developed loud rattling noises consistent with cam phaser failure. Zeigler Ford confirmed the failed cam phasers on October 20, 2025. These phasers were previously replaced on the vehicle at 51,000 miles on February 10, 2022, at Al Piemonte Ford under the Customer Satisfaction Program 21N03. They used the old phasers HL3Z-6C525-CD which are known to be defective rather than the new updated phasers ML3Z-6C525. Cam phaser failure can cause engine misfires, loss of power, and potential engine damage, creating a serious safety risk, especially at highway speeds. This issue has been reported by multiple Ford Expedition owners, indicating it is not isolated. I request that NHTSA investigate whether this defect warrants a recall or expanded coverage for vehicles like mine that exceed CSP mileage limits. My vehicle has been properly maintained, and the failure is due to a known defect in the 3.5L EcoBoost cam.
2018 Ford Expedition complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2018 record →
While driving on to a rough area such as a bridge crossing the vehicle exhibited excessive bouncing and caused the direction of travel toward the next lane. Repairs to the front struts were made at the dealership where the vehicle was originally purchased. The repair part was described as JL1Z 18124 E Shock Absorber Asy. The service advisor said struts are described this way due to the way it is listed in the parts catalog. Since this repair the vehicle has increasingly repeated the same bouncing and driveability to the extent that another service call is required.
Passenger side DRL (daytime running light) has dimmed and turned purple. Upon further research, this is happening to thousands of Ford Expeditions specifically on the passenger side. The only repair is to replace entire housing.
When attempting to pass a slow moving vehicle on a 2 lane highway when driving up a hill the transmission failed to properly shift instead making a loud clunking and grinding sound before eventually managing to shift into a gear. This failure to shift properly meant that the vehicle was unexpectedly without power when trying to change lanes leading to a dangerous situation.
DRL failure is widespread across ford vehicles and should be addressed by the manufacturer.
The contact owns a 2018 Ford Expedition. The contact stated that while driving over 40 MPH, the vehicle stalled on two occasions. The contact stated that while driving a roundabout, the vehicle lost motive power. The accelerator pedal was depressed, but the vehicle jerked and was sluggish, and there was no area to pull over to. Upon parking the vehicle, the power train warning light was illuminated. The contact called an independent mechanic who was unable to service the vehicle. The vehicle was taken to the local dealer, where it was diagnosed that the vehicle was jerking due to the CS drum and transmission failure. The vehicle was not repaired. The dealer was not contacted regarding the latest symptoms that the vehicle had displayed. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 93,000.
My vehicle has started to have problems shifting in some gears(3rd & 7th). I have been doing research, and this seems to be a recurring problem for vehicles with the 10r80 transmission. Where this has caused a big safety risk, is that a few times, the vehicle wouldn't move when pushing on the gas after having the foot on the brake after I had already left and been driving it for 5-10 minutes. This has put me at risk of getting hit by oncoming cars since I couldn't get the vehicle to go as it should to cross a road or intersection. My vehicle shows no dashboard warnings that anything is wrong. I have had all regular maintenance done, don't use the vehicle for towing, and I only have 70k miles on the car. Over the years I have had it where it just feels like the vehicle won't shift, but it has gone away pretty quickly. It's only been since this summer that it is now a persistent issue. I have brought it up over the years to the ford service department, and nothing was shared with me that there was an issue with the vehicle transmission. It is now that it's been consistent(only when the transmission is cold) that this happens on every drive. All Ford wants to do is charge me to rebuild the transmission conveniently now that I am out of warranty!
The chrome trim on the upper center console of my 2018 Ford Expedition Platinum Max has begun peeling and lifting, creating a razor-sharp exposed metal edge in the front passenger compartment. The sharp metal edge is located where the driver and front passenger/children rest their arms and where the console storage is opened and accessed during normal use. The edge is sharp enough to cause deep lacerations with normal contact. This defect has already resulted in multiple significant cuts to occupants, producing wounds that bled for several hours and required medical care to control bleeding. The center console cannot be used safely without risk of injury, and occupants cannot reasonably avoid contact with the affected area. A vehicle interior surface should never create the risk of open wounds to occupants during ordinary operation. Manufacturer Response Ford Motor Company, Ford Customer Care, and Ford Protect have been notified of the safety risk. Despite documented injury, the dealership and Ford warranty administrators have refused to repair the component, stating that the part is categorized as “cosmetic” in their parts system. Because of this internal categorization, they declined to submit or review the issue as a safety-related failure, and no remedy has been offered. Reason for Filing The failure of interior trim material to maintain structural integrity has resulted in dangerous exposed sharp metal, causing real injury and presenting a continuing safety hazard to veh
I own a 2018 Ford Expedition, and the factory-installed backup camera has progressively failed. Initially, the camera display was intermittent—sometimes showing the rear view and other times freezing or going black. The issue has now worsened to the point that the camera no longer turns on at all when the vehicle is placed in reverse. This failure presents a significant safety hazard, as the rearview camera is critical for detecting pedestrians, obstacles, and other vehicles—especially in a large SUV with limited rear visibility. The loss of this feature increases the risk of an accident while reversing. Additionally, this defect renders the vehicle non-compliant with Federal Motor Vehicle Safety Standard (FMVSS) No. 111, which requires all vehicles manufactured after May 2018 to have a functioning rear visibility system. Because the Expedition was sold with this federally mandated safety equipment, the complete failure of the camera should be considered a safety defect. I am requesting that NHTSA investigate this issue, as it appears to be a widespread problem among Ford vehicles of this model year, and urge Ford to provide a corrective action or repair.
I was driving down the road at 45 MPH, I pushed the accelerator then my vehicle shifted out of drive to neutral, the RPM increased, the car speed decelerated, then the vehicle put itself back in gear severely downshifted so much that my car lost 20 MPH then the engine returned to normal after a violent shake and loud grinding noise. The car could have caused an accident had there been anyone behind me. Luckily there were no other cars around me. I had the vehicle towed to the dealer. They are unable to duplicate the issue I stated but did indicate a skip in cylinders when they hooked it up. I had the transmission overhauled at 53K when it was not shifting properly. I asked Ford to replace the transmission however they elected to overhaul it. From time to time the transmission would shift odd but nothing of over concern. The incident on Nov 3 was very unusual and safety of travel for me. The vehicle had done something similar earlier that morning but that time it was from a stop and no speed so not nearly as violent as the one later that evening. The vehicle is currently sitting at a dealer needing a transmission replaced, however the vehicle is 500 miles over the 75K ESP. Ford is refusing to discuss the problem.
Passenger side daytime running lights (DRL) have dimmed, diminishing daytime visibility . LED bulb may be out. Seems to be a common problem per other Expedition owners. There were no warnings or messages stating problem. The only way to fix the problem is by replacing the entire headlamp assembly ($1,200 plus labor).
The transmission started jerking and downshifting and and like the brakes was coming on and stoping you and I was pulling out onto the road and it wouldn’t go and I was setting in the middle of the road with oncoming traffic and scared for my life, luckily I didn’t have anyone with me and it moved a little and I was finally able to get it out of the road. This is the problem everyone is having FORD you need to recall these transmissions and replace them with new ones that are better this is a shame and bad business. It is hard enough to afford buying vehicles in this day and time and then it need a transmission that is expensive to replace.
Since November 2024 to date the transmission has reduced power when trying to accelerate thus being unsafe when trying to pull out into traffic. It also will not engage reverse thus again impeding when in traffic. It appears randomly. Verified software has been updated. Ford is saying complete transmission replacement is needed on a vehicle that is only 7 years old.
The sunroof on my 2018 Ford Expedition is leaking at multiple points and has become stuck and inoperable. The dealership advised that the brackets are broken and the entire sunroof assembly must be replaced. The leak occurs in several areas across the Vista Roof, causing water to enter the cabin. This appears to be related to known design defects already referenced in multiple Ford Technical Service Bulletins (TSB 18-2374, TSB 19-2374, and TSB 21-2292). Details: I purchased this 2018 Ford Expedition on August 17, 2024, from Battlefield Ford in Culpeper, Virginia, where it underwent a Ford Blue Warranty inspection before sale. The vehicle had approximately 98,000 miles at purchase and now has around 109,000 miles. Shortly after purchase, I noticed water intrusion from the sunroof area. The vehicle was inspected at Sheridan Ford in Smyrna, Delaware, where technicians confirmed leaks at four separate points, broken sunroof brackets, and recommended complete sunroof replacement. In addition to the leaks, the sunroof is stuck and will not operate properly. Ford customer service was contacted, but they stated that no assistance or goodwill coverage would be provided. I find this unacceptable given the severity of the issue, the existence of related TSBs, and the potential safety hazards associated with electrical and visibility impairment due to water intrusion. The vehicle also required brake replacement shortly after purchase, despite being reported as low 3 mm during the Blue Wa
The contact owns a 2018 Ford Expedition. The contact received notification of NHTSA Campaign Number: 25V197000 (Seat Belts); however, the part to do the recall repair was not yet available. The contact stated that while refueling the vehicle, the contact heard an abnormal firecracker-like sound coming from the vehicle. The contact later noticed that the front driver's side seat belt had retracted and was locked. The vehicle was taken to an independent mechanic, where the contact was informed that the seat belt pretensioner had deployed, causing the seat belt to be locked. The vehicle was taken to the dealer, where the same assessment was made; however, the vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the manufacturer was made aware of the failure and advised the contact to continue driving the vehicle even though the front driver's side seat belt was inoperable. The failure mileage was approximately 121,992.
-The transmission shifts hard and often skips a gear while driving -On slick roads it is easy to loose control from the sudden shift and jerk. -Yes, I have taken it to the dealer and they confirmed the problem and said that it is a known issue. -Yes the dealer has inspected it -There were no warning lamps or messages.
At highway speed the car erratically shifted and lost power most likely due to cdf drum failure in the transmission. It happens randomly due to a known transmission issue. Can you imagine loosing power at hwy speed with a vehicle full of children?
My vehicle is having the exact same issue addressed in Recall 24S06. Although Ford’s system indicates that my VIN is not included in the recall due to its manufacturing date, my vehicle is exhibiting the same safety defect that the recall resolves. My vehicle was manufactured 2 months prior to the date of manufacture that was included in the recall. My Vehicle is the same year, make and model of the vehicles included. Specifically: The Airbag light is on and received a message that says: The restrains control module has detected a fault with the passenger seatbelt retractor pretensioner circuit , causing drivability and safety concerns.
Drl is only half on seems that this is a common problem and a safety problem for it is a lighting issue
The transmission unexpectedly shifts into neutral while accelerating, particularly between 3rd and 5th gear. This is very dangerous, as the car loses power and stalls. This has led to several close calls, such as when merging into traffic or accelerating from a stoplight, which almost resulted in me being rear-ended or t-boned.
The contact owns a 2018 Ford Expedition. The contact stated that while driving at various speeds, the transmission independently upshifted and then shifted into neutral. The contact stated that the transmission temperature gauge became elevated, and the vehicle shuddered while accelerating. No warning light was illuminated. The vehicle was taken to a local independent mechanic, where it was diagnosed and determined that the transmission needed to be replaced. The contact stated that the transmission was previously replaced twice before owning the vehicle. The local dealer was contacted, but the vehicle was not diagnosed or repaired because the warranty had expired. The manufacturer was made aware of the failure. The failure mileage was approximately 115,000.
The transmission is not reliable. The vehicle is shifting erratically and the engine RPMs fluctuate drastically. Our safety is at risk when the vehicle will not accelerate when giving the vehicle gas. It is failing when merging onto highways and climbing hills. It has even begun to experience these issues when downshifting improperly. The FORD dealer has confirmed that the transmission is not performing as originally designed. This seems to be a known problem but FORD is not acknowledging the need to assist the customers. Many other owners of the same vehicle with the 10 speed transmission are experiencing the same problems as reported online. This problem first appeared in our vehicle a few weeks ago but has gotten progressively worse in the last few days.
As I was driving yesterday, my transmission began making a strange noise and did a hard shift. About 1/2 mile later it made the noise again and downshifted to first and would not shift up. I was able to turn off the main road I was on to a side street where I put the car in park and shut it off to look under and around it. Not seeing anything I got back in and started it. I wanted to try to get it into a nearby parking lot, but after being shut off it began shifting again and I was able to get it home. It has had hard shift issues before and lagging response issues, but this is the first time it has done the downshift and noise. I went to some online forums and found multiple people with a similar issue, one of which suggested reporting it.
The contact owns a 2018 Ford Expedition. The contact stated that while her husband was driving at 20 MPH, the front driver's side seat belt exploded, making a loud popping sound, and the seat belt tightened and pulled the driver back into the seat. Additionally, the automatic emergency braking system engaged, causing the vehicle to stop. No warning light was illuminated. The contact's husband stated that the cabin was filled with smoke and an electrical burning odor was noticed. The driver pulled over, but the seat belt had significantly retracted and was able to be unbuckled after several attempts. The contact’s husband sustained a seat belt mark on the left shoulder, but no medical attention was received. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was filed. The contact was informed of that the VIN was included in NHTSA Campaign Number: 25V197000 (Seat Belts); however, the contact stated that the recall notification had not been received and the part to do the recall repair was not yet available. The failure mileage was approximately 26,600.
On [XXX] my AC stopped working and there was a major burning smell. I took the vehicle in to determine the issue. The service advisor advised me that the motor blower had overheated and burned the wires completely causes a fire hazard. Later to find out there was the same recall under incident number 22S56, but my year vehicle was not included. I called Ford customer service and was told they have heard customers having the same issue with 2018s but has yet to be recalled. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Drl not workingg
The contact owns a 2018 Ford Expedition. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended, and the transmission shuddered abnormally and unexpectedly downshifted. No warning lights were illuminated. The vehicle was driven to the shoulder of the road. The vehicle was then towed to a dealer where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 129,617.
The contact owns a 2018 Ford Expedition. The contact stated that the sunroof made a grinding sound while retracting and failed to close properly. Additionally, the slide cover was unable to close as designed. The vehicle was not taken to the dealer to be diagnosed or repaired. The contact believed that the failure was related to the sunroof motor or the gears, or both. The manufacturer was informed of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was unknown.
The contact owns a 2018 Ford Expedition. the contact stated that while driving at 65 MPH uphill, the vehicle lost motive power. The contact stated that the vehicle was sputtering, and the wrench symbol was displayed. There were no warning lights illuminated. The vehicle was taken to the local dealer and was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was repaired. The manufacturer was contacted about the failure and referred to the NHTSA Hotline for assistance. The failure mileage was approximately 135,000.
2 instances have occured while driving. Stored codes are P0562 Charging system voltage low and P07E6 Stuck in Park (6/6/2025) and P07E6 Stuck in Park (7/12/2025). I believe the issue may be related to TECHNICAL SERVICE BULLETIN - Momentary Neutral-Out Condition In Drive - 23-2120 Upon acceleration to pass a car, I heard a loud knock, lost power, let off the gas, an Engine failure error flashed on my screen, regained power and was then able to accelerate again. The potential cost could be $5,600 and potentially higher due to labor. Ford's have been plagued by transmission issues year after year. How many vehicles need to be affected before a formal defect investigation focused on the 10R80 transmission can be made.
The problem is with the cam phasers on the Ford Eco Boost 3.5 V6 Engine. Every morning when the vehicle has been sitting overnight and the engine is cool; the truck makes a loud rattle noise when starting. The rattle goes away within 2 seconds. There are tons of information online pertaining the cam phasers. Ford Motor company is very much aware of this problem on all 3.5 eco boost engines from 2017 through 2020. There have been occasions that if the cam phasers are not replaced there could be major damage to the engine. Knowing it took Ford 4 years for Ford to get it right, this issue should be a recall.
There was a recall for cam phasers etc under 21N03. My car was fixed in 2021 but the parts they put it in were not the updated parts. I was told it was the same recalled parts that they used to replace. Now I am having the same issue again . I am not currently driving my vehicle until it can be remedied. I contacted the dealership and they are not willing to cooperate or work with me. I will attach the report that was done back in 2021 below.
The passenger DRL is only lit at at the top strip and not the rest of the strip.
Just purchased a certified used vehicle. 1) passenger DTRL is half way burnt out. Upon reading tons of forums online, I’m seeing this is a VERY COMMON issue. 2) the back up guide lines on the back up camera does not show. After master reset of the sync system , the lines appeared once. Since then it has not shown ever again.
Recall 24E13 was issued for my vehicle on 4/16/2025 and i had repairs done on my vehicle in march. this recall states that catalytic converters may be replaced unnecessarily and the dealership has agreed with me on this. Ford continues to deny me reimbursement for this issue and I paid +/- 3800 for this repair to be done when I am sure I did not need it now.
The contact owns a 2018 Ford Expedition. The contact stated while driving approximately 70 MPH, the vehicle lost motive power and failed to accelerate as intended. The contact stated that the power train warning light was illuminated. The contact pulled over to the side of the road and restarted the vehicle. The vehicle was then taken to a dealer to be diagnosed and the contact was informed that the catalytic converter and transmission needed to be replaced. The vehicle was not repaired. The vehicle was taken to an independent mechanic and was repaired; however, the failure reoccurred several months later. The manufacturer was notified of the failure. The failure mileage was 156,000.
The contact owns a 2018 Ford Expedition. The contact stated while attempting to start the vehicle, there was an abnormal rattling sound coming from the engine. The contact had not contacted dealer or independent mechanic. The vehicle was not taken a dealer or an independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure and opened a case. The contact related the failure to Customer Satisfaction Program: 21N03 (Vehicles Equipped with a 3.5L GTDI - Engine Cam Phaser Replacement); however, the VIN was not included in the Customer Satisfaction Program. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 67,850.
Component/System That Failed: The 10R80 automatic transmission is malfunctioning. It causes harsh shifting, delayed acceleration, hesitation, and unpredictable surging. These issues have been confirmed as part of Ford’s internal TSB 23-2250, which directly references this transmission defect. The vehicle is available for inspection upon request. Safety Risk: This transmission failure poses a serious safety risk. The hesitation and delay in acceleration occur during merging, turning, and highway driving, which can cause near misses and sudden loss of power. The delayed response time compromises my ability to move safely through traffic. Reproduced/Confirmed: Yes. The issue was confirmed by Liberty Ford in Fayetteville, NC, after I paid for a diagnostic. The service department acknowledged the symptoms but refused to cover the diagnosis or repair under warranty since no recall was showing under my VIN. Inspected by Others: The vehicle has not been inspected by the manufacturer directly or by law enforcement or insurance. However, it was diagnosed and documented by an authorized Ford dealership (Liberty Ford in Fayetteville NC). Warning Lamps or Symptoms: There were no warning lamps or error codes. The symptoms began subtly but became consistent over time. The first noticeable event was approximately in “early 2025”, with increased severity since then. I submitted a written complaint to Ford on June 9, 2025, via USPS Priority Mail (Tracking #[XXX]) and also filed a certified saf
The contact owns a 2018 Ford Expedition. The contact stated that upon starting the vehicle, there was an abnormal cranking sound coming from the vehicle. There was no warning light illuminated. The vehicle was taken to the dealer where the contact related the failure to Customer Satisfaction Program: 21N03 (Cam Phaser Replacement); however, the contact was informed that the vehicle was not covered under the program. The vehicle was not repaired. The manufacturer was made aware of the failure, and the contact was provided a case number. The failure mileage was approximately 80,000.
The contact owns a 2018 Ford Expedition. The contact stated that when the vehicle was started, there was an abnormal rattling sound coming from the vehicle. No warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The dealer was made aware of the failure; however, unofficially the failure was diagnosed as a failed cam phaser. The manufacturer was made aware of the failure and a case was filed. The contact referenced an unknown recall; however, the VIN was not associated with the recall. The contact was advised to take the vehicle to the dealer for a diagnostic test. Additionally, the contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was 82,708.
The contact owns a 2018 Ford Expedition. While contact's son was driving at an undisclosed speed, the low tire pressure warning light illuminated. The contact's son drove the vehicle to the intended destination. The contact's son inspected the tires and determined that the front passenger’s side tire was cracked and needed to be replaced. The contact arrived at the location. The contact and son attempted to remove the lug nuts and bolts; however, the OEM provided lug removal tool did not fit the nuts and bolts. The vehicle was towed to the dealer where the contact was informed that in hotter states the nuts and bolts occasionally would become swollen, and the provided lug tool would not work as intended. The contact requested that all the nuts and bolts be replaced, to prevent the failure from reoccurring. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 90,000.
See attached document for complaint.
My 2018 Ford Expedition previously underwent a recall repair for a known cam phaser defect at Fremont Ford in Lander, Wyoming. The cam phasers are part of the engine’s variable valve timing system and are critical for proper performance and safety. Despite the initial recall repair, the exact same issue has returned. I am now experiencing rattling noise at startup, reduced engine performance, and engine hesitation—symptoms consistent with the original defect. When I contacted the dealership, they told me that the issue would not be covered again because too much time has passed. This issue clearly indicates a recall repair failure, which poses a potential safety hazard due to timing chain slack and the risk of engine damage or stalling. Cam phasers are essential to the safe and reliable operation of the engine. I am requesting that NHTSA investigate whether this recall needs to be expanded or whether Ford should be required to cover failed recall repairs like mine.
Went to leave for work and as I started my vehicle and pulled my seat belt to put it on and the seat belt pretensioner went off.
The contact owns a 2018 Ford Expedition. The contact stated that while the vehicle was parked and occupied, the gear shifter failed to shift into drive(D). The shift system fault message was displayed. The contact exited the vehicle, opened the hood, moved a wire on the transmission, and the vehicle operated as intended. A dealer was contacted. The vehicle was taken to the dealer, where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was taken back to the dealer and test-driven without failure. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle warranty had expired. No additional assistance was provided. The contact related the failure to an undisclosed TSB. The contact was referred by the manufacturer to the NHTSA Hotline to report the failure. The approximate failure mileage was 88,992.
With only 53500 miles the gears stopped working. The gear shift pulls and hesitates when changing gears. The engine pulls when excelerating even at low speeds while struggling to shift. The Cam is also causing issues with loud start up sounds.
The contact owns a 2018 Ford Expedition. The contact stated that while driving at an undisclosed speed, the vehicle went into LIMP Mode with the maintenance warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 130,000.
The contact owns a 2018 Ford Expedition. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. In addition, the contact stated that the vehicle jerked, and the transmission shifted hard. There was no warning light illuminated. The contact stated that the failure occurred while driving on a busy highway. The contact and five minor children were inside the vehicle during the failure. The contact feared for her and her families safety. The vehicle was taken to the dealer where it was diagnosed with CDF drum failure. The contact was informed that the transmission needed to be rebuilt or replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 120,000.
After taking my car in for a service bulletin and being told that the noise that was happening in my car was just a noise, I found out that my cam phasers needed to be replaced out of warranty. Driving down the road my car had a decrease in power and could have resulted in a wreck as I was not able to speed up correctly on the interstate.
My car started having cam phaser issues and caused a decrease in my ability to increase speed when on the interstate. This could have resulted in injury.
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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