Page 9 of 13 · complaints 401–450 of 615

2003 Ford Expedition complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2003 record →

Engine and Engine Cooling › Engine
Filed Oct 26, 200559,646 milesAL

A SPARK PLUG BLEW OUT OF MY 2003 FORD EXPEDITION AND MESS UP THE WHOLE ENGINE, REQUIRING REPLACEMENT OF BOTH HEADS. FORD DENIES IT WAS A ENGINE PROBLEM, BUT THERE ARE THOUSANDS OF INCIDENTS LIKE MINE AROUND THE COUNTRY. *NM

Tires › Tread/Belt
Filed Oct 21, 2005FL

DT: THE CONTACT STATED THE DRIVER'S SIDE REAR TIRE CAME APART ON THE TREAD. THIS HAPPENED WHILE DRIVING ON THE INTERSTATE AT 70 MPH. IT PULLED OFF THE BOTTOM PART OF THE TRUCK, AND DID DAMAGE TO THE BUMPER AND PAINT DAMAGE TO THE DOOR. THE VEHICLE WAS PULLED OVER AND A MECHANIC HAD TO BE CALLED TO CHANGE THE TIRE. THE TIRE STILL HAD AIR, JUST THE TREAD WAS COMING OFF. THE TIRE WAS TAKEN TO THE DEALERSHIP, BUT THEY STATE IT WAS NOT COVERED UNDER THE WARRANTY. *AK

Air Bags › FrontalCrash2 injured
Filed Oct 17, 200558,000 milesMS

I WAS INVOLVED IN A HEAD-ON ACCIDENT ON 9/29/05. MY 2003 EXPEDITION HAS BEEN TOTALED BY MY INSURANCE. THE PASSENGER SIDE AIR BAG DEPLOYED BUT THE DRIVER'S SIDE DID NOT DEPLOY. THE POINT OF IMPACT WAS THE FRONT CENTER OF THE CAR WITH THE MAJORITY OF THE DAMAGE TO THE FRONT DRIVER'S SIDE. I HAVE MADE 3 SEPARATE PHONE CALLS TO FORD'S COMPLAINT DEPARTMENT, AS OF TODAY NO RETURN CALLS FROM FORD HAVE BEEN RECEIVED. *JB

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Oct 7, 200522,500 milesCA

FRONT BRAKE ROTORS COMPLETELY WORN DOWN AFTER ONLY 23,000 MILES. SEEMS TO BE A CHRONIC PROBLEM WITH THIS YEAR/MODEL.

Electrical System
Filed Oct 7, 2005MD

CONSUMER IS HAVING PROBLEMS WITH AIR CONDITION MAKING NOISE, POWER WINDOWS ONLY LOWER, RADIO VOLUME GETS LOUDER WHEN ACCELERATING SEAT CONTROL BUTTONS ARE INOPERABLE. *TS WATER LEAKED FROM THE SUNROOF, EVEN THOUGH IT WAS CLOSED. THE VEHICLE WAS TAKEN TO THE DEALER ON 3 SEPARATE OCCASIONS DUE TO BRAKE AND ROTOR NOISE. THE CONSUMER EXPERIENCED LACK OF POWER WHEN ATTEMPTING TO ACCELERATE. THE CONSUMER WAS UNABLE TO HEAR THE RADIO SEPARATELY WHEN THE DVD WAS PLAYING. *JB

Tires
Filed Sep 19, 2005WV

DT: CONTACT OWNS A 2003 FORD EXPEDITION. THE CONTACT STATED WHILE DRIVING HE NOTICED A SLIGHT VIBRATION AROUND 72 MPH. THE DEALERSHIP COULD NOT VERIFY THAT THIS WAS HAPPENING. THE CONSUMER DID HAVE THE TIRES ROTATED AND THE VEHICLE REALIGNED. THE CONTACT'S WIFE WAS DRIVING AND THE VIBRATION WAS SO BAD THAT IT DID CAUSE INJURY TO HER WRISTS. ABOUT 6-8 MONTHS LATER THERE WAS HAD A DEFECTIVE TIRE ON THE REAR PASSENGER'S SIDE, BUT THIS HAD BEEN ROTATED FROM THE FRONT. THE SERVICE INVOICE STATED THAT THE TIRE HAS HOP-IN-TIRE, AND WAS OUT OF ROUND. THE TIRE MANUFACTURER STATED IF IT WAS A DEFECT IN THE TIRE. THEY WOULD NOT REPLACE OR REIMBURSE THE CONSUMER BECAUSE THERE WERE TOO MANY MILES ON THE TIRE. *AK *NM

Structure › Body › Hatchback/Liftgate › Support Device/Strut
Filed Sep 9, 2005NJ

2003 FORD EXPEDITION WINDOW ROLLED UP ON CONSUMER'S HAND.*MR *JB

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Aug 28, 200540,520 milesNC

THE ROTORS HAVE BEEN CONSTANTLY WARPING. THE ROTORS WERE MACHINED AT 24985, 35498 AND 40520 MILES. THE DEALERSHIP TOLD ME THIS WILL BE THE LAST TIME THE ROTORS CAN BE TURNED AND NEW ROTORS WILL HAVE TO BE PURCHASED IF/WHEN THEY WARPED AGAIN. DOES NOT SEEM NORMAL FOR THE ROTORS TO BE TURNED EVERY 5000 TO 10000 MILES. 8JB

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Aug 25, 2005MD

DT: 2003 FORD EXPEDITION. THE CONSUMER STATED THE ROTORS CREATED A HUGE SAFETY HAZARD . THE BRAKES WERE MADE OF HARD METAL, AND THE ROTORS WERE MADE OF SOFT METAL WHICH WORE THEM DOWN. THERE WERE NO BRAKE PROBLEMS PRIOR TO FINDING THIS DEFECT. THE VEHICLE HAS 50,000 MILES ON IT, AND WAS TAKEN TO DEALER FOR REGULAR MAINTENANCE TO THE BRAKES. THE DEALERSHIP REFUSED TO LET THE CONSUMER TAKE THE VEHICLE UNTIL THE ROTORS WERE REPLACED. THEY HAD NEVER BEEN TURNED. THE ROTORS WERE REPLACED. THE ROTORS WERE WORE OUT BELOW SPECIFICATION. THIS HAPPENED A MONTH AGO. THE CONSUMER CONTACTED FORD, AND THEY CONTACTED THE DEALERSHIP. A REGIONAL DIRECTOR WAS TO INSPECT THE PROBLEM. THEY DID NOT CONTACT THE CONSUMER, HE CALLED THEM, AND THEY TOLD HIM HIS CLAIM WAS DENIED.*AK

Service Brakes, Air › Disc › Rotor
Filed Aug 24, 200527,100 milesCA

BRAKING SYSTEM DEGREDATION, ALL FOUR BRAKE PADS AND ROTORS NEED TO BE REPLACED AT 27K MILES. DURING THE FIRST WEEK OF DRIVING THE NEW VEHICLE I NOTICED THAT THE BRAKING SYSTEM PERFORMED WORSE THAN THE 2000 EXPEDITION I HAD JUST TRADED IN. AFTER EXPLAINING THIS TO THE DEALER, THEY DECIDED TO REPLACE ALL FOUR BRAKE PADS AND ROTORS DURING THE FIRST MONTH OF OWNERSHIP. AFTER A ROUNTINE MAINTANENCE AT 26K MILES, I WAS TOLD THAT THE BRAKE PADS HAD 10% LIFE LEFT AND ALL FOUR ROTORS NEEDED TO BE REPLACED. THE ROTORS WERE BEYOND SPECIFICATIONS FOR TURNING. I RETURNED TO THE DEALER AND THEY EXPLAINED TO ME THAT THE WARRANTY WILL NOT COVER THIS WORK AND THAT I WOULD HAVE TO PAY FOR THE REPLACEMENT. I AM AFRAID THAT I MAY NOT BE ABLE TO AVOID AN ACCIDENT DUE TO POSSIBLE TOTAL BRAKE FAILURE. THE DEALER AND MAKER SAID IT'S A MAINTANENCE ISSUE AND I AM RESPONSIBLE FOR IT'S REPLACEMENT. I HAVE HEARD OF OTHER PEOPLE HAVING THE SAME PROBLEM WITH THE 2003 EXPEDITION AND HAVE FOUND SEVERAL COMPLAINTS ON THE INTERNET WITH THE SAME ISSUE.

Exterior Lighting › Headlights
Filed Aug 24, 2005100 milesCA

2003 FORD EXPEDITION HEADLIGHTS ARE TOO DIM TO DRIVE SAFELY. HUSBAND HAS RETURNED VEHICLE TO FORD DEALER AND HAD THEM CHECKED, NOT LONG AFTER WE BOUGHT IT NEW. SERVICE DEPT SAYS HEADLIGHTS ARE FINE. BOTH MY HUSBAND AND I FEEL THAT IT IS A SAFETY HAZARD TO DRIVE WITH THE DIMS ON, BECAUSE WE CAN'T SEE FAR ENOUGH IN FRONT OF US. THE BRGHTS ARE FINE, JUST THE DIMS SEEM TO BE FAULTY. THE HEADLIGHTS WERE LIKE THAT WHEN THE CAR WAS BRAND NEW, SO IT ISN'T SOMETHING THAT STARTED DETERIORATING WITH AGE. HUSBAND THOUGHT MAYBE THEY WERE OUT OF ADJUSTMENT, AND HAD THEM CHECKED, BUT WAS TOLD THEY WERE FINE. WE OWN A FORD ECONOLINE VAN AND A FORD F-150 PICKUP AND BOTH OF THE OTHER FORD VEHICLES HAVE MUCH BETTER VISIBILITY THAN OUR 2003 EXPEDITION. DUE TO MOUNTAIN DRIVING IN A RURAL AREA IN NORTHERN CALIFORNIA, WE HAVE TO BE ABLE TO SEE FAR ENOUGH IN FRONT OF US TO AVOID HITTING ANIMALS. THE HEADLIGHTS ARE NOT BRIGHT ENOUGH TO SEE FAR ENOUGH IN FRONT OF US TO AVOID ROCKS IN THE ROAD OR EVEN DEER. PLEASE INVESTIGATE THIS BECAUSE IT IS A VERY SERIOUS PROBLEM WHEN NIGHT DRIVING HERE. I AM ADDING A NUMBER IN THE FIELD (NUMBER OF FAILURES) THAT REALLY ISN'T ACCURATE BECAUSE THE HEADLIGHTS HAVE BEEN THIS WAY SINCE THE CAR WAS PURCHASED.

Air Bags › FrontalCrash
Filed Aug 2, 200533,400 milesMT

ON THE 15TH OF JULY I WAS IN AN ACCIDENT WITH A FORD TAURUS WHICH FAILED TO YIELD A LEFT TURN IN FRONT OF ME. I WAS DRIVING A 2003 FORD EXPEDITION THROUGH AN INTERSECTION AT APPROXIMATELY 30 MPH. AS THE TAURUS EXECUTED THE TURN I PROCEEDED TO HIT HIS FRONT PASSENGER QUARTER PANEL, THE IMPACT OF WHICH MAINLY TO MY FRONT DRIVER'S SIDE. THE PASSENGER AIRBAG DEPLOYED HOWEVER THE DRIVER'S SIDE DID NOT. THERE WERE NO INJURIES INVOLVED, HOWEVER HAD THIS BEEN A HIGHER RATE OF SPEED THE OUTCOME COULD HAVE BEEN MUCH WORSE. AT PRESENT, I AM TRYING TO CONTACT FORD MOTOR CO. TO DETERMINE WHY MY AIRBAG FAILED TO DEPLOY AND THEY HAVE YET TO CALL ME BACK. THE VEHICLE ITSELF HAS $10K WORTH OF DAMAGES NOT TO INCLUDE FIXING THE DRIVER SIDE AIRBAG. *JB

Latches/Locks/Linkages › Doors › Latch3 injured
Filed Jul 21, 200545,000 milesSD

2003 EXPEDITION XLT FRONT DOOR LOCKS, PINCH THE MY ARM , WITH MY ARM RESTING ON THE WINDOW LEDGE, THE DOOR LOCKS ENGAGE AS THE VEHICLE BEGINS TO MOVE.......THE PINCH IS SO SEVERE THAT IS LEAVES A BRUISE FOR SEVERAL DAYS

Power Train › Automatic TransmissionCrash1 injured
Filed Jul 8, 200538,000 milesPA

CONSUMER WAS UNLOADING SOME MATERIALS FROM THE REAR OF THE VEHICLE WHEN ALL OF A SUDDEN IT JUMPED FROM PARK INTO REVERSE ON ITS OWN. CONSUMER WAS DRAGGED INTO THE OTHER SIDE OF THE STREET, RESULTING IN INJURY. *AK *SB

Air Bags › FrontalCrash3 injured
Filed Jul 5, 2005TX

DT: VEHICLE WAS INVOLVED IN A FRONT IMPACT COLLISION WHILE DRIVING APPROXIMATELY 65 MPH AND ROLLED OVER. UPON IMPACT NEITHER AIR BAG DEPLOYED. THE CONSUMER DID NOT CONTACT DEALER. *AK

Service Brakes, Hydraulic
Filed Jun 29, 2005FL

2003 FORD EXPEDITION DEVELOPED PROBLEMS WITH THE BRAKE EQUIPMENT.***NO ANSWER REQUIRED***. *MR THE FRONT BRAKE ROTORS WERE COMPLETELY WORN DOWN. *SC

Electrical SystemFire
Filed Jun 27, 200550,000 milesTN

DT: ORANGE WIRE UNDER THE THIRD ROW SEAT, THIS WIRE STARTED SMOKING. WE LEFT THE CAR. THIS WIRE BURNED INTO. FLAMES WERE COMING OUT FROM UNDER THE SEAT, AND IT SMOKED UP THE VEHICLE. PARKED THE CAR, AND THE CAR HAD NOT BEEN MOVED SINCE. THIS HAPPENED 6:30 PM, AND ALL THE DEALERSHIPS WERE CLOSED. *AK

Service Brakes, Air › Disc › Rotor
Filed Jun 24, 200529,900 milesCA

WE HAD EXCESSIVE BRAKE DUST AND THEN AT 29,000 MILES WHEN WE WOULD TURN RIGHT IT BEGAN SQUEEKING. WE TOOK IT TO THE DEALER AND THEY STATED WE NEEDED BRAKE PADS (FIRST TIME CHANGING AND THEY WERE NOT EVEN TO THE METAL CLIP) AND THAT THE ROTORS NEEDED TO BE REPLACED BECAUSE THEY WERE WORE DOWN BELOW THE SAFTEY LEVEL. DEALER MADE MANY EXCUSES LIKE TIRE SIZE, RIMS (THEY SALE EXACT RIMS AT DEALER) AND FINALLY STATED THEY DID NOT KNOW. WHEN CONTACTING FORD CUSTOMER CARE REP STATED THAT IT IS TOO SOON TO CHANGE BUT THAT THE REGIONAL MANAGER SAID IT IS MAINTANCE ISSUE AND THAT WE MUST PAY FOR THEM. THEY STATE THAT TECHNICAL BULLETIN (WHICH THEY HAVE ON PADS AND ROTORS) ARE NOT RECALLS SO EVEN IF THEY KNOW THEY HAVE A PROBLEM THE CONSUMER HAS TO PAY THE PRICE UNTIL THEY ARE FORCED TO DO AN OFFICIAL RECALL. THIS IS UNFAIR AND NEEDS TO BE CHANGED!!!!!!

Vehicle Speed Control › Cruise Control
Filed Jun 21, 2005NY

DT: CONTACT STATES: HAS A 2003 FORD EXPEDITION, WHICH IS ONE OF THE ONES CITED IN THE REPORT FROM CNN ON THURSDAY JUNE 16, 2005 ABOUT THE CRUISE CONTROL SWITCH. SHE IS GOING TO CALL FORD TO SEE ABOUT GETTING IT REPLACED. SHE HAS 4 SMALL CHILDREN, AND SHE CAR POOLS WITH SMALL CHILDREN ALL OF THE TIME.. SHE WANTS TO FILE A COMPLAINT WITH NHTSA.*AK

Parking BrakeCrash
Filed Jun 21, 2005NC

DT: CONTACT STATES WHILE VEHICLE WAS PARKED AND LOCKED WITH THE EMERGENCY BRAKE IN PLACE THERE WAS A POPPING NOISE THAT CAME FROM THE VEHICLE, AND THEN VEHICLE STARTED ROLLING DOWN THE DRIVEWAY, CRASHING INTO ANOTHER PERSON'S HOME. THIS INFORMATION WAS CITED IN THE POLICE REPORT. *AK

Service Brakes, Air › Antilock
Filed Jun 15, 200533,131 milesCO

ON DECEMBER 9, 2004, I DELIVERED MY 2003 FORD EXPEDITION TO THE ASPEN TIRE AND AUTO CENTER IN CASTLE ROCK, CO FOR THE BRAKE REPAIRS UPON COMPLETION OF THE 30,000 MILE SERVICE AT THE MEDVED FORD DEALERSHIP IN CASTLE ROCK, CO. I HAD REPORTED TO FORD THAT THE BRAKES BEGAN SQUEAKING THAT MORNING AND CONTINUED TO SQUEAK FOR SEVERAL SECONDS AFTER THE BRAKE PEDAL WAS RELEASED. FORD ADVISED IT NEEDED NEW FRONT BRAKE PADS, BUT I OPTED TO TAKE IT ELSEWHERE FOR THE REPAIRS. I IMMEDIATELY DROPPED THE VEHICLE OFF AT THE ASPEN TIRE AND AUTO CENTER, 4978 FRONT STREET, CASTLE ROCK, CO 80104 AFTER MEDVED COMPLETED THE INITIAL WORK. WHEN THE ASPEN TIRE AND AUTO SERVICE TECHNICIANS EXAMINED THE BRAKE SYSTEM, THEY REPORTED TO ME THAT BOTH ROTORS WERE UNEVENLY WORN AND WARPED. ADDITIONALLY, THE LEFT CALIPER WAS NOT RELEASING PROPERLY. I WAS IN THE VICINITY AND WAS ABLE TO INSPECT THE ENTIRE BRAKE SYSTEM IN THEIR SERVICE CENTER. THE ASPEN TIRE AND AUTO CENTER BROUGHT THE RIGHT ROTOR TO MINIMUM SAFETY SPECIFICATIONS, BUT WAS UNABLE TO SALVAGE THE LEFT ROTOR. THEIR TECHNICIANS CLEANED THE BRAKE SYSTEM, WHICH ALLOWED BOTH CALIPERS TO PERFORM NORMALLY. BOTH ROTORS HAD TO BE REPLACED. AS A FORD OWNER FOR THE PAST EIGHT YEARS, I NEVER EXPERIENCED SUCH A SIGNIFICANT AND UNSAFE DETERIORATION OF A BRAKING SYSTEM. IF THE REPAIRS TO THE ROTORS AND CALIPERS HAD NOT BEEN ADDRESSED, THE VEHICLE WOULD NOT HAVE BEEN ABLE TO DELIVER OPTIMAL BRAKING PERFORMANCE, ENDANGERING THE LIVES OF MY FAMILY, OTHER MOTORIST, A

Visibility › Power Window Devices and ControlsCrash
Filed Jun 8, 200517,493 milesOH

DT: THE DRIVERS SIDE TIE ROD HAS BROKEN TWICE. BOTH TIMES WAS WITHOUT WARNING. THE DEALER HAS FIXED IT ONCE AND NOW IT IS BACK TO THE DEALER FOR THE SECOND TIME FOR SAME PROBLEM. THE MANUFACTURER TOOK INFORMATION FROM THE CONSUMER, BUT SHE HAS NOT HEARD BACK FROM THEM. *JB PASSENGER SIDE REAR WINDOW DOES NOT GO DOWN FROM MASTER SWITCH. DOOR AJAR LIGHT DOES NOT GO OFF. LEFT FRONT BALL JOINT SEPARATED, THEN VEHICLE HIT SIGN. LOWER CONTROL ARM BROKEN, UPPER BALL JOINT BAD, SPINDLE BROKEN SWAY BAR LINK BROKEN, CV BOOT TORN AND AXLE PULLED OUT OF FRONT DIFFERENTIAL. TIE ROD END ON LEFT SIDE BROKEN AND VACUUM HUB CRACKED ON SPINDLE AND TIRE AND RIM DAMAGED. ALSO FENDER LINER RIPPED OUT. SPINDLE, UPPER CONTROL ARM, LOWER CONTROL ARM, CV BOOT REPLACED. CLIP FOR AXLE VACUUM HUB AND WHEEL AND TIRE, REMOVED FRONT DIFFERENTIAL TO REINSTALL, AXLE AND CLIP REPLACED WHEEL AND TIRE AND PERFORMED ALIGNMENT. DAMAGE TO HOOD WHEN KNUCKLE SPLIT. *TT *SB

Electrical System › WiringFire
Filed May 25, 200540,000 milesAL

DT: VEHICLE CAUGHT ON FIRE AND BURNED WHILE PARKED FRO ABOUT 6-7 HOURS. VEHICLE HAD BEEN PARKED FOR ABOUT 6-7 HOURS. FIRE DEPARTMENT STATED THAT THE CAUSE OF THE FIRE WAS UNDETERMINED. FIRE STARTED UNDER THE HOOD, AND BURNED EVENLY THROUGHOUT THE FRONT OF THE VEHICLE, ALL THE WAY BACK TO JUST ABOUT THE PASSENGER DOORS ON THE OUTSIDE, AND ABOUT TO THE BACK GATE ON THE INSIDE.*AK

Tires › Tread/Belt
Filed May 18, 200523,000 milesGA

ONLY ONE OF 4 ORIGINAL EQUIPMENT TIRES ON A 2003 FORD EXPEDITION HAD EXECSSIVE AND UNSAFE WEAR ( FEATHERING) ON THE INSIDE TREAD OF A TIRE AFTER 23,000 MILES . THE TIRES WERE ROTATED EVERY 4000 MILES. MANUFACTURER REFUSED TO ADJUST THE TIRE. FORD REFUSED TO ADJUST THE TIRE. PHOTOS AVAIALABLE UPON REQUEST.

Service Brakes, Air › Disc
Filed May 14, 2005GA

I BOUGHT IT WITH ABOUT 21000 MILES AT AROUND 30000 I REPLACED THE PADS AT A FORD DEALER BECAUSE OF THE WEAR AND SEVER BRAKE DUST I ALSO HAD THE ROTORS TURNED, IT NOW HAS 53000 MILES AND I HAVE HAD TO TURN THE ROTORS ABOUT EVERY 10000 MILES BECAUSE THE SHAKING IN THE STEERING WHEEL GETS SO BAD WHEN BRAKING

Service Brakes, Hydraulic › Foundation Components
Filed May 13, 200520,000 milesNJ

2003 FORD EXPEDITION EXPERIENCING PROBLEMS WITH THE BRAKE EQUIPMENT. *MR THERE WERE SIGNIFICANT ESCALATING PROBLEMS WITH THE BRAKES INCLUDING DUSTING, DIFFICULTY STOPPING PARTICULARLY FROM HIGHER SPEEDS AND CHATTER SOUNDS. THE PROBLEM WAS SAID TO BE DUE TO OVERHEATING OF THE ORIGINAL PADS. THE PROBLEM WAS SO BAD THAT THE ROTORS WERE WELDED TO THE RIMS. THE CONSUMER REQUESTED REIMBURSEMENT. *SC

Engine and Engine Cooling
Filed May 9, 2005NY

DT: THE CONTACT SAYS THAT HIS ENGINE IS STALLING AT ANYWHERE FROM 45-70MPH. THE ENGINE STALLS WHILE HE IS TRYING TO ACCELERATE. THERE IS NO PRIOR WARNING TO THE FAILURE. THE ENGINE JUST COMPLETLY SHUTS OFF. IT TAKES IT A COUPLE OF MINUTES AFTER THE FAILURE FOR HIS ENGINE TO START UP AGAIN. THE ENGINE IS AN AUTOMATIC TRANSMISSION AND IT HAS DONE THIS TO HIM AT LEAST TEN TIMES. HAS CAME VERY CLOSE TO HAVING ACCIDENTS BECAUSE OF THIS PROBLEM BECAUSE HE HAS KNOW WARNING TO GET OUT OF THE ROAD.*AK

Power Train › Automatic Transmission
Filed May 6, 200536,500 milesAR

CONSUMER STATES: HAD CAR IN PARK WITH SLIGHT INCLINE, AND LEFT VEHICLE RUNNING ,AND THE VEHICLE SLIPPED OUT OF GEAR AND WENT INTO REVERSE. NO ONE WAS IN THE VEHICLE. *AK

Unknown or Other
Filed May 6, 2005IN

DT: FRONT DRIVER SIDE WINDOW SHATTERED. CONTACT WAS WALKING ABOUT 15-20 FEET AWAY FROM THE VEHICLE AND SHE HEARD LIKE AN EXPLOSION AND SHE TURNED AND LOOKED AND SHE SAW THE GLASS FLY OUT OF THE WINDOW THE GLASS WAS ALL OVER THE VEHICLE AND KNOW ONE WAS AROUND THE TRUCK. CONTACT SAYS THAT IF SHE HAD NOT OF STOPPED AT THE GREENHOUSE THEN THIS COULD HAVE HAPPENED WHILE DRIVING AND POSSIBLY CAUSED AN ACCIDENT. HER 18 MONTH OLD WOULD HAVE BEEN IN THE BACK SEAT POSSIBLY CAUSING INJURY TO HER BABY IF THIS WOULD HAVE HAPPENED WHILE SHE DRIVING. THE WINDOW WAS DOWN A COUPLE OF INCHES AND IF SHE HADN'T ACTUALLY SEEN THE WINDOW SHATTER SHE WOULD HAVE THOUGHT SOMEONE HAD TRIED TO BREAK INTO HER TRUCK.

Structure › Body › Hatchback/Liftgate1 injured
Filed May 2, 2005NJ

CONSUMER WAS INJURED ON THE 2003 FORD EXPEDITION WHILE OPENING THE REAR WINDOW.*MR THE CONSUMER BROKE HIS LEFT FOURTH FINGER ON HIS LEFT HAND TORE THE LIGAMENT FROM HIS FINGER AND CAUSED DAMAGED TO HIS WRIST JUST BY OPENING THE WINDOW. THE WINDOW WAS DESIGNED TO CAPTURE ONE'S FINGER LIKE A BOTTLE OPENER. IT WAS NOT ANGLED OUT AS TO RELEASE. THE WINDOW HAS PRESSURE ASSIST CYLINDERS WHICH THAT AND A LITTLE WIND CAUSED THE ACCIDENT. *JB

Tires › Tread/Belt
Filed Apr 25, 2005NJ

TREAD SEPARATION OF LOW MILEAGE CONTINENTAL TR 265/70/ 17 SUV TIRES- NO ACCIDENT OCCURED, PROBLEM NOTED BY FORD SERVICE DEPT DURING SERVICING. *AK

Air Bags › Side/WindowCrash
Filed Apr 22, 200544,000 milesCA

CONSUMER VEHICLE WAS T-BONE BY ANOTHER VEHICLE AT 40-45 MPH, ALL OCCUPANTS WAS RESTRAINED IN THEIR SEAT BELTS AND NO INJURY WAS REPORTED. THE IMPACT OCCURRED IN THE MIDDLE OF THE SUV ON THE PASSENGER SIDE. NONE OF THE SIDE AIR BAGS DEPLOYED. THE INSURANCE COMPANY HAD THE VEHICLE TOWED TO THE BODY SHOP. THE MANUFACTURER WAS NOTIFIED, BUT THE CAUSE OF THE PROBLEM HAD NOT BEEN DETERMINED AT HIS TIME. *JB

Visibility › Windshield
Filed Apr 20, 2005SD

SINCE WE HAVE OWNED THIS 2003 EXPEDITION WE HAVE HAD THE WINDSHIELD REPLACED DUE TO NOISE AND LOOSE STRIPPING, THEN, THE CONTRACTING PERSON PUT IN THE WRONG YEARS WINDSHIELD. THE EMISSIONS CANISTER WAS CRACKED AND WAS REPLACED. THE MUFFLER WOULD POP AFTER TURNING OFF THE ENGINE, BUT COULDN'T BE FIXED UNTIL VERIFIED BY FORD. I WAITED FOR 3-4 HOURS ONE DAY WITH 3 CHILDREN WHILE THEY LET MY CAR RUN AND SHUT OFF. WE FINALLY CALLED AHEAD, AND HAD THEM WAIT OUTSIDE ON US UNTIL WE KILLED THE ENGINE TO HEAR IT POP. IT WAS A POOR MUFFLER WELD AND WAS REPAIRED. THE SIDE MOLDING RATTLED BADLY, AND WAS TERRIBLY FADED, AND THAT WAS REPLACED. THE DOOR GETS A LOT OF WIND NOISE , AND A WHISTLE IN THE WINDOW. THEY SAID WINDOW PASSED THE DOLLAR BILL TEST AND WAS FINE BUT IT STILL WHISTLES. THEY, PUT A CLEAR STRIP ALONG INSIDE OF DOOR TO HELP NOISE. IT DOESN'T. THEN ,THE REAR CONTINENTAL TIRE HAD SUCH HORRIBLE, UNEVEN WEAR, IT WAS EXTREMELY DANGEROUS. BOUGHT NEW TIRES FOR $600. THEN REAR DIFFERENTIAL MALFUNCTIONED, AND WOULD MAKE A GRINDING ON TURNING LEFT OR RIGHT. THEY FIXED THAT IN MARCH 2005, AND IT JUST STARTED DOING IT AGAIN. NOW, THERE IS A STRANGE NOISE WHEN REVVING THE ENGINE TO DRIVE COMING FROM UNDER THE HOOD. IT IS GOING IN TOMORROW FOR THE NOISE AND THE REAR DIFFERENTIAL. ON TOP OF ALL THE REPAIRS, WE HAVE HAD A SQUEAKY BRAKE ISSUE. ALSO, THEY HAVE SAID THEY WERE GOOD. THEY JUST GET A LOT OF BRAKE DUST, JUST SAND THEM. OUR SIDE WINDOWS SHIMMIES ALL THE TIME. ! I DID INVEST IN AN EX

Electrical System
Filed Apr 11, 200590,000 milesMD

THE DOOR AJAR LIGHT CAME ON AND STAYED ON. COULD CONTINUE TO GO AROUND THE VEHICLE OPENING AND SHUTTING THE DOORS AND THE LIGHT REMAINED ON. CONSUMER COULD NOT START THE VEHICLE SINCE THE LIGHT CAME ON, AND HAD TO GET A JUMP TO START IT.*AK

Engine and Engine Cooling › Cooling System
Filed Apr 6, 2005CA

WHILE MAKING A STOP, THE CHECK ENGINE LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION NUMEROUS TIMES, BUT THE MECHANIC COULD NOT DUPLICATE THE PROBLEM. WHILE APPLYING THE BRAKE PEDAL, THE VEHICLE FAILED TO STOP COMPLETELY. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND THE MECHANIC DETERMINED THAT THE BRAKE ROTORS NEEDED TO BE REPLACED. *AK WHEN STOPPING, THE MOTOR STARTS SHAKING AND THE VEHICLE WOULD SHUT OFF. WHEN TURNING THE VEHICLE, IT WOULD NOT RESPOND UNTIL ATTEMPTING 2 OR 3 TIMES, THEN FINALLY A LOT OF SMOKE APPEARS. THE SUSPENSION APPEARED TO BE LOOSE AND ONE SENSOR ON THE WHEELS DID NOT RESPOND. *SC

Vehicle Speed Control › Cruise ControlFire
Filed Apr 5, 2005TX

2003 FORD EXPEDITION CAUGHT ON FIRE WHILE PARKED. *MR THE CONSUMER EXPRESSED A CONCERN ABOUT ANY RISK OR DANGER OF SUDDEN SHORT CIRCUITING, SPARKING, EXPLOSION OR FIRE WITH PARKING THIS VEHICLE, WHEN ONE DAY WHILE SITTING IN THEIR KITCHEN, THEY HEARD A LOUD RUMBLE EMANATING FROM THE REAR OF THE HOUSE WHEN THEY SAW THE FRONT OF THE VEHICLE ENGULFED IN FLAMES WITH THE HOOD BLOWN OFF. THE FIRE ALSO SPREAD TO THE CONSUMERS HOME CONSUMING MOST OF IT. *SC *JB

Equipment › Recreational Vehicle/Trailer
Filed Mar 30, 2005VA

I OWN A 2000 FORD EXPEDITION AND IN 2003 AND NOW I HAVE HAD THE AIRBAG LIGHT ON BECAUSE THE AIRBAG HARNESS IS DEFECTIVE ON THE PASSENGERS SIDE. THE COST IS $390.00 TO REPAIR AND $70.00 TO DO A DIAGNOSTIC TEST EACH TIME.*AK

Electrical System › Wiring › Fuses and Circuit BreakersFire
Filed Mar 25, 200549,500 milesTX

WHILE DRIVING 70 MPH FUSE ON THE PASSENGER'S SIDE CAUGHT ON FIRE. THE FIRE DEPARTMENT DISCONNECTED THE BATTERY, AND THE FLAMES BEGAN TO SETTLE. *AK

Electrical SystemFire
Filed Mar 24, 200526,000 milesTX

#1 NOTHING OUT OF THE ORDINARY #2 CAR HAD BE PARKED FOR ALMOST AN HOUR WHEN A PASSERBY KNOCKED ON THE DOOR TO SAY THAT THE CAR WAS ON FIRE AND SHE HAD ALREADY CALLED THE FIRE DEPARTMENT. #3 FIRE WAS PUT OUT. CAR WAS A TOTAL LOSS. ALSO, THE CAR PARKED IN FRONT OF MINE WAS BURNED WHEN THE FIRE SPREAD AND THAT CAR WAS TOTALLED AS WELL. IT BELONGED TO MY FRIEND, OLIVIA JACKSON OKE, WHOM I WAS VISITING AND MY CAR WAS PARKED DIRECTLY BEHIND HERS IN HER DRIVEWAY. I FILED A CLAIM WITH MY INSURANCE AND SO DID OLIVIA.

Vehicle Speed Control
Filed Mar 11, 200552,000 milesFL

ON MARCH 11, 2004 I WAS DRIVING MY EXPEDITION ON THE I-95 DURING RUSH HOUR WHEN I NOTICED THAT CAR BEGAN TO FEEL VERY HEAVY. I ALSO NOTICED THAT THE SPEEDOMETER WAS GOING DOWN FROM 65 MPH TO 45 MPH DESPITE FACT THAT I WAS PRESSING DOWN THE GAS PEDAL, AND SUDDENLY ALL OF THE ENGINE LIGHTS TURNED ON. I WAS ABLE TO PULL OVER ON THE SHOULDER OF THE HIGHWAY WITHOUT ANY INCIDENT. I WAITED FOR A FEW MINUTES AND THE CAR RESTARTED WITH NO PROBLEM. *AK

Electrical System › WiringFire
Filed Mar 2, 2005SC

THE TRUCK WAS PARKED INSIDE THE GARAGE AND THE TRUCK AND GARAGE CAUGHT ON FIRE. NO INJURIES REPORTED. THE FIRE DEPARTMENT WAS CALLED TO EXTINGUISH THE FIRE. VEHICLE WAS TOWED AND TOTALED BY THE INSURANCE COMPANY. *AK PRIOR TO THE FIRE. THE VEHICLE LEAKED GAS, THE DEALER STATED A GAS LINE WAS LOOSE. *JB

Service Brakes, Hydraulic
Filed Mar 2, 200523,176 milesNJ

FORD EXPEDITION 2003 FRONT BRAKES AND BRAKE SYSTEM FAILED. *BF THE CONSUMER STATED THERE WAS VISIBLE DUSTING, DIFFICULTY STOPPING AND BRAKE CHATTER. THE CONSUMER WAS TOLD THE PROBLEM WAS DUE TO INCREDIBLY HIGH AND OVERHEATING FROM THE ORIGINAL BRAKE PADS, THE PROBLEM WAS SO BAD THAT THE ROTORS WELDED TO THE RIMS. *JB

Power Train › Automatic TransmissionCrash1 injured
Filed Mar 1, 20056,200 milesGA

WHILE PARKED ON INCLINE VEHICLE SLIPPED OUT OF PARK GEAR INTO REVERSE, AND VEHICLE ROLLED BACK, AND ROLLED OVER CONSUMER'S KNEES WHEN TRYING TO STOP THE VEHICLE. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

Power Train › Automatic Transmission
Filed Feb 17, 2005CA

THE VEHICLE WILL NOT ENGAGE INTO REVERSE KEEPING IT FROM MOVING OUT OF A PARKING SPACE. MANUFACTURER HAS BEEN NOTIFIED BY OWNER. *NM

Electrical System
Filed Feb 16, 200533,000 milesVA

WHILE DRIVING 30 MPH, THE VEHICLE VIBRATED UNCONTROLLABLY. SUDDENLY, THE VEHICLE STALLED. THE DRIVER TRIED TO RESTART THE VEHICLE AND WAS NOT ABLE TO DO SO. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THAT THE ALTERNATOR AND BATTERY NEEDED TO BE REPLACED. WHILE UNLOCKING THE DRIVER'S DOOR WITH THE AUTOMATIC SWITCH BOTH SIDE REAR VIEW MIRRORS WOULD AUTOMATICALLY MOVE UP AND DOWN. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE MECHANIC REPLACED BOTH SIDE REAR VIEW MIRROR MOTORS. PLEASE PROVIDE FURTHER DETAILS. *JB CONSUMER ADDS BOTH SIDE VIEW MIRRORS MOTORS REPLACED 2 TO 3 MORE TIMES. THE FOG LIGHT HOUSING REPLACED, REAR LIGHT COVERS REPLACED DUE TO MOISTURE, HEATER CORE SWITCH REPLACED FROM DASH. BRAKES SQUEALING WHEN APPLIED. TRANSMISSION SLIPPING AND POWER STEERING PUMP WINDING. *TT

Air Bags
Filed Feb 9, 2005TX

THE AIR BAG CHECK LIGHT REMAINED ON. THE OWNER'S MANUAL INFORMED THE OWNER THAT THE AIR BAG MAY NOT OPERATE IN AN ACCIDENT. MANUFACTURER WAS INFORMED BY THE CONSUMER.*AK

Steering
Filed Feb 7, 2005FL

FRONT TIRES WERE WEARING UNEVENLY ON OUTSIDE EDGES. TOOK TO TIRE SHOP FOR ROTATE AND ALIGNMENT. THEY SAID THAT ALIGNMENT WAS OUTSIDE MANUFACTURER SPECS, BUT THERE IS NO ADJUSTMENT MECHANISM ON VEHICLE. SPECIAL CAMBER/CASTOR ADJUSTER KIT MUST BE PURCHASED AND INSTALLED AT MY EXPENSE TO ALLOW ADJUSTMENT. OTHERWISE TIRES WILL CONTINUE TO WEAR UNEVENLY AND CAUSE PREMATURE FAILURE AND POSSIBLE LOSS OF VEHICLE CONTROL. *JB

Engine and Engine Cooling
Filed Feb 4, 200533,000 milesFL

VEHICLE STALLED INTERMITTENTLY AND WITHOUT WARNING WHILE DRIVING 40 MPH UP TO 70 MPH. VEHICLE HAD BEEN TO THE DEALER ON THREE SEPARATE OCCASIONS, AND THEY WERE UNABLE TO DUPLICATE THE PROBLEM. *AK

Seats › Front Assembly › Seat Heater/CoolerFire
Filed Jan 28, 2005TX

WHILE BEING PARKED VEHICLE CAUGHT ON FIRE FROM SEATS. WHEN BEING INSPECTED IT WAS DETERMINED TO BE THE SEAT HEATING SYSTEM.*AK

Vehicle Speed Control › Accelerator Pedal
Filed Jan 8, 2005MI

MY WIFE DRIVING EXPEDITION TO WORK HAD ACCELERATOR STICK FOR THREE MILES, BRAKES WOULD NOT STOP VEHICLE. DIDN'T KNOW TO PUT CAR IN NEUTRAL, HAD TO RUN RED LIGHTS WITH BLARING HORN. SHE TURNED OFF OF THE MAIN ROAD FOR A SIDE STREET LOOKING FOR A SNOW BANK.SUCCESFULY LANDED VEHICLE ON A SNOW BANK. JUST SCRAAPED A STREET SIGH MISSING NUMEROUS TREE'S. VEH. IS CURRENTLY AT DEALERSHIP. ORIGINAL EVALUATION DID NOT FIND ANY THING WRONG. WE ARE CURRENTLY WAITING FOR A FORD REP TO VISIT THE DEALERSHIP.*AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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