2003 Ford Expedition complaints

BRAKES FAILED TO OPERATE AT 30 MPH, CAUSING A FRONT END COLLISION. UPON IMPACT, AIR BAGS DID NOT DEPLOY. CONSUMER WILL NOTIFY MANUFACTURER.*AK

UPON STARTING THE VEHICLE, LARGE AMOUNT OF OIL SMOKE CAME OUT FROM THE TAIL PIPE. VEHICLE WAS SERVICED 4 TIMES BY THE DEALERSHIP, IN WHICH A DIAGNOSTIC TEST WAS PERFORMED. NO FAILURE CODE WAS FOUND. DEALERSHIP INDICATED THAT THIS WAS A NORMAL CHARACTERISTIC OF THE VEHICLE.*AK

WHILE DRIVING 65 MPH DRIVESHAFT AND THE TIE ROD BROKE . AS A RESULT, VEHICLE ACCELERATED. *AK

VEHICLE WAS LEAKING GAS. CONSUMER TOOK THE VEHICLE TO THE DEALER FOR REPAIRS, BUT VEHICLE WAS STILL LEAKING GAS FROM THE TOP OF THE GAS TANK, IT CAME FROM THE CAP WHETHER IT WAS FILLED OR NOT.*AK

I BOUGHT A 2003 FORD EXPEDITION. I HAVE BEEN HAVING PROBLEMS W/ THE RIDE, ONLY TO BE TOLD BY THE DEALER THAT THE ONLY FIX IS TO REPLACE ALL OF THE TIRES. I ONLY HAVE 20000 MILES (ALMOST ALL HIGHWAY) ON THE TIRES, WITH GOOD TREAD DEPTH. ACCORDING TO THE TECHNICIAN "THEY'VE HAD TONS OF PROBLEMS" WITH THE CONTINENTAL CONTITRAC SUV TIRES. IF THIS IS THE CASE, WHY ISN'T THERE A RECALL? THIS VEHICLE IS VERY HARD TO STEER WITH THE TIRE PROBLEM, AND IT SHOULDN'T BE THE CONSUMER THAT PAYS FOR THESE FLAWS.*AK

FRONT ROTORS WORE OUT PREMATURELY WITH LESS THEN 25,000 MILES ON THE VEHICLE. FRONT ROTORS WERE REPLACED THREE TIMES BY THE DEALER. *AK

CONSUMER STATED BRAKE LINE WORE OUT PREMATURELY, AND EXCESSIVE BRAKE DUST WAS PRODUCED. *AK

WHILE DRIVING ON THE FREEWAY CONSUMER'S VEHICLE WAS INVOLVED IN A COLLISION, WHERE THE VEHICLE WAS HIT ON THE PASSENGER'S SIDE BY ANOTHER VEHICLE. CONSUMER'S VEHICLE FLIPPED OVER THE BARRIER IN THE ROAD, AND AIR BAGS NEVER DEPLOYED. VEHICLE WAS TOTALED.*AK

THE CONTINENTAL CONTRATRAC 265/70R17 TIRES ON MY 2003 FORD EXPEDITION HAVE STRESS CRACKS ON THE SIDEWALLS. SO FAR, THREE OUT OF FOUR. HAVE 25,000 MILES ON IT. AM NOW GOING BACK AND FORTH BETWEEN CONTINENTAL, THE FORD DEALER, AND TIRE DEALER. CONTINENTAL DOES NOT SEEM TO WANT TO CONSIDER THIS A DEFECT. HOWEVER, MY SON'S EXPEDITION-IDENTICAL AND PURCHASED SAME DAY AS MINE, NOW HAS ONE TIRE DOING SAME THING. *AK

INVOLVED IN A TRAFFIC ACCIDENT, STRUCK FROM THE REAR AND FRONT. AIR BAG DID NOT DEPLOY, AND DRIVERS SEAT BACK BROKE/TWISTED.*AK

MY EXPEDITION IS A 1YR AND 5 MONTHS. WITH LESS THAN 500 MILES PAID FOR A FRONT END ALIGNMENT AND TIRE ROTATION, BECAUSE OF BAD VIBRATION AT SPEEDS OF 60-70 MILES AN HOUR. STILL HAD VIBRATION, TOOK IT BACK TO DEALER, THEY SAID THE TRUCK CAME WITH TIRES OUT OF BALANCE. STILL HAD VIBRATION, TOOK IT BACK TO DEALERSHIP, A BOX DEALING WITH THE STEERING WHEEL HAD TO BE REPLACED. SINCE THEN I HAVE PAID FOR ANOTHER FRONT END ALIGNMENT AND TIRE BALANCE, NOW TIRES HAVE WORN SO BAD DEALERSHIP WILL PROBABLY BLAME WORN TIRES FOR THE VIBRATION. THERE IS MORE!!! THE SEAL ON THE FRONT WINDSHIELD CAME LOOSE AND STARTED LEAKING, AND HAD TO BE REPLACED. IN THE FRONT DEFROST VENT SOME FOAM STUFF HAD COME LOOSE AND WOULD FLAP AROUND WHEN THE VENT WAS ON, THE DEALERSHIP CALLED IT ( PACKING) IT WAS REPLACED OR GLUED BACK DOWN. THE SIDE TRIM ON BOTH SIDES FROM THE TWO FRONT DOORS, TO THE TWO REAR DOORS FADED BADLY, AND HAD TO BE REPLACED. THE DOME LIGHT HAD A PINCHED WIRE AND WOULD FLICKER WHEN TURNED ON OR HIT A BUMP, IT WAS REPAIRED. THE POWER WINDOW SWITH LIGHT, DRIVER SIDE WENT OUT, AND THE UNIT HAD TO BE REPLACED, AND NOW THE CRUISE CONTROL WILL NOT STAY ENGAGED WHEN I HIT A BUMP MOST OF THIS HAPPENED IN UNDER A YEAR. *AK

THE DEALERSHIP REPLACED THE FRONT AND REAR PADS AT 14,000 MILES, AND RESURFACED THE ROTORS. AT 23,000 MILES WHEN CONSUMER APPLIED APPLIED THE BRAKES, THEY PULSATED. DEALER INDICATED TO THE CONSUMER THAT FRONT ROTORS NEEDED TO BE REPLACED.*AK THE DEALER REPLACED THE BRAKE FLUID BECAUSE IT WAS BURNT. THE CONSUMER SUSPECTED THERE WAS PRESSURE ON THE BRAKE PADS PROBABLY FROM THE ABS. *JB

THE VEHICLE HAD DEAD BATTERY AND REQUIRED JUMP START. THE ATTEMPT WAS SUCCESSFUL HOW EVER I BEGAN HAVING ELECTRICAL PROBLEMS ALMOST IMMEDIATELY. THE INSTRUMENT PANEL LIGHTS AND ODOMETER DISPLAY MALFUNCTIONED ON SEVERAL OCCASIONS, INCLUDING JUMPS IN MILEAGE OR NO CHANGE AFTER A TRIP, RADIO WOULD GO OFF OR CHANGE STATIONS BY ITS SELF, DOOR LOCKS WOULD UNLOCK AND LOCK BYSELF,AND INSTRUMENTS NOT WORKING. THE CIGARETTE LIGHTER MOUNTED NEXT TO THE ASHTRAY IN THE DASH SOME HOW BECAME WELDED IN PLACE. ON OCCASION WHEN STARTING THE VEHICLE AS YOU PUT KEY IN IGNITION YOU WOULD HEAR THE DOOR CHIME AS NORMAL THEN WHEN YOU TURN KEY TO START POSITION CHIME WOULD DIE AND NOTHING HAPPENED THEN RETURN THE KEY TO OFF AND BACK TO START AND IT WOULD START FINE ON THE SECOND ATTEMPT. I TOOK THE VEHICLE IN TO MY DEALERSHIP AND THEY REPLACED THE RADIO BUT THIS DID NOT SOLVE THE PROBLEM. THEY WHERE UNABLE TO FIND THE PROBLEM AND FIX IT. I CONTINUED TO HAVE THE PROBLEM AND IT JUST SEEMED TO HAPPEN RANDOMLY. *NM

REAR AXLE REPAIRED 3 TIMES, PROBLEM PERSISTS. *AK

UPON PARKING THE VEHICLE AND PUTTING THE EMERGENCY BRAKE ON THE VEHICLE PUT ITSELF INTO REVERSE, ROLLED BACK INTO THE NEIGHBORS YARD, HITTING A VEHICLE. CONSUMER CONTACTED AN INDEPENDENT REPAIR SHOP. *AK

VEHICLE WAS TAKEN TO THE DEALER FOR A ROUTINE INSPECTION, AND MECHANIC DETERMINED THAT THE BRAKE PADS AND ROTORS NEEDED TO BE REPLACED DUE WORN OUT PARTS. *AK THE BRAKE PADS REDUCED BRAKE ROTOR THICKNESS BELOW MINIMUM SAFE THICKNESS FOR NEW PADS. THE AVERAGE BRAKE PAD LIFE WAS 12K TO 81K MILES. IF THEY ARE NON FORD PADS, ROTOR FAILURE WOULD OCCUR IN AS LITTLE AS 3K MILES. THE CONSUMER REQUESTED A WRITTEN AGREEMENT TO REFUNDED THE MONIES PAID FOR THIS DEFECT AND TO COVER ALL FUTURE COSTS OF ABNORMAL REPLACEMENTS. *SC *JB

THE AIR BAG SENSOR COMES ON WITHOUT WARNING. CONSUMER IS CONCERNED THAT THE AIR BAG WILL NOT DEPLOY UPON IMPACT. *AK

WHILE DRIVING 70 MPH FRONT SIDE AIR BAGS INADVERTENTLY DEPLOYED. CONSUMER DROVE HOME. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

INTERMITTENTLY VEHICLE FAILED TO RESPOND WHEN THE ACCELERATOR WAS DEPRESSED, THIS OCCURRED WHEN VEHICLE WAS STOPPED. DEALERSHIP INSPECTED VEHICLE SEVERAL TIMES, AND THEY INDICATED TO THE CONSUMER NOTHING WA SWRONG WITH THE VEHICLE. *AK

CONSUMER STATED THAT THE SEAT BELT ON THE THIRD ROW/MIDDLE LOCKED. HIS 4 YEAR OLD DAUGHTER WAS SEATED THERE. THE SEAT BELT WOULD NOT RELEASE THE CHILD. INSTEAD OF THE SEAT TIGHTENED UP. CONSUMER HAD TO GO TO THE DEALER AND HAVE THE SEAT BELT CUT OFF HIS CHILD. IT WAS VERY FRIGHTENING TO HIM , HIS WIFE, AND THE CHILD. *AK

EXCESSIVE BRAKE DUST ACCUMULATION SINCE NEW. ROTORS HAVE BEEN TURNED ONCE AND NOW NEED TO BE REPLACED WITH PADS AT 23,600 MILES. *AK

CONSUMER COMPLAINED ABOUT FUEL TANK LEAKING FUEL WHILE DRIVING 45 MPH. VEHICLE WAS TAKEN TO THE DEALER, WHO INFORMED CONSUMER THAT THE TANK HAD A CRACK THAT WAS CAUSED BY THE VEHICLE RUNNING OVER A ROCK. *AK

I PARKED MY 2003 FORD EXPEDITION IN MY DRIVEWAY. I PUT IT IN PARK AND ENGAGED THE EMERGENCY BRAKE. AS I WENT TO OPEN MY DOOR I TURNED TO SEE THE TRUCK ROLLING DOWN THE DRIVEWAY. IT HIT MY NEIGHBOR'S TRUCK AND WHEN I GOT TO THE TRUCK, IT WAS STILL IN PARK. AFTER HAVING THE TRUCK AT THE DEALERSHIP FOR SEVERAL DAYS I WAS TOLD THERE WAS NOTHING WRONG WITH IT. I ASKED FOR A FORD REP TO EXAMINE THE VEHICLE BUT WITH NO SUCCESS. THE PEOPLE AT THE DEALERSHIP HAVE BEEN HELPFUL HOWEVER THEY ARE RUNNING UP AGAINST A BRICK WALL AS WELL.THE OWNER AND SERVICE MANAGER WERE TOLD BY FORD THAT AN INDEPENDENT ENGINEER WOULD BE SENT OUT TO LOOK AT THE TRUCK. WHEN I CALLED I WAS TOLD THE NOTES STATED THAT THERE WAS NO FURTHER ACTION NECESSARY BY FORD.*AK

WHILE DRIVING CONSUMER APPLIED THE BRAKES AND PEDAL WENT TO THE FLOOR. ABS BRAKING LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. CONSUMER WAS ABLE TO DRIVE THE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINE DTHAT THE ABS BRAKE MODULE NEEDED TO BE REPLACED.

BRAKE SYSTEM WAS DEFECTIVE, WHICH CAUSED THE BRAKE PADS TO WEAR OUT PREMATURELY. MANUFACTURER HAD AN UPDATE KIT THAT COST $233.00 PLUS LABOR. THE UPDATE KIT HAS A DIFFERENT BRAKE PAD MATERIAL THEN THE ONE FROM THE FACTORY. THE FACTORY BRAKE PAD WORE THROUGH THE ROTORS EXTREMELY FAST AND DAMAGED THE ROTORS.*AK

THERE WAS EXCESSIVE TREAD WEAR AND EXPOSED STEEL BELTS ON THE LEFT FRONT TIRE. THE FRONT RIGHT TIRE SHOWED EXACTLY THE SAME SIGNS. HAD TO PURCHASE TWO NEW TIRES AFTER 16K MILES.*AK

CAR STOPS RUNNING WHILE DRIVING A SPEED. THIS HAS HAPPENED 4 TIMES IN THE LAST 9 MONTHS. THE DEALER CANNOT CORRECT PROBLEM UNTIL IT IS REPRODUCED. *AK

MY 2003 FORD EXPEDITON JUMPED FROM PARK TO REVERSE WHILE IDLEING ON A SLIGHT INCLINE, AFTER APPROXIMATELY 12 MINUTES, WENT IN REVERSE , AND STRUCK A HOUSE. I RAN AFTER THE EXPEDITION, AS IT ONLY GAINED SPEED, TOWARDS THE HOUSE, AND I WAS NOT ABLE TO CATCH THE VEHICLE WITHOUT BEING INJURED MYSELF. *LA

WHILE PULLING OUT THE DRIVEWAY AND TURNING TO LEFT DRIVER'S SIDE AND PASSENGER'S SIDE AIR BAGS DEPLOYED. MANUFACTURER REPRESENTATIVE FROM THE LEGAL DEPARTMENT STATED, AFTER INSPECTING THE VEHICLE, THERE WAS WHITE MARK ON THE RIGHT REAR TIRE AND IT WAS MADE WHEN THE CONSUMER HIT THE CURVE. *AK THE CONSUMER INDICATED THAT THERE WAS NO CURB TO HIT AND THAT NO COLLISION OCCURRED. NEITHER THE DEALER NOR THE MANUFACTURERS WERE WILLING TO ACCEPT ANY RESPONSIBILITY. THE CONSUMER'S HAD TO REPLACE THE AIR BAG THEMSELVES. THE CONSUMER SUSTAINED TEMPORARY HEARING LOSS AND RINGING IN THE EARS. *NM

EXCESSIVE WEARING OF ROTORS AND PADS. FRONT (RIGHT & LEFT) BRAKE PADS NEEDED TO REPLACED AS WELL AS ROTORS AT 25,000 MILES. CAR IS NOT DRIVEN HARD. FORD SERVICE CENTER(MAGUIRE'S FORD OF HERSHEY, PA) STATED THAT THERE WAS STILL PADDING LEFT AND THAT THERE WAS NO METAL CONTACT WITH ROTORS, BUT THE ROTORS WERE WORN TO 1.1 ICKNESS(FL) AND 1.09(FR). I AM HAVING SPECS ON ROTORS INDEPENDANTLY VERIFIED.*AK

PURCHASED NEW 2003 EXPEDITON EDDIE BAUER IN 10/03. DOORS RATTLE AS THOUGH THEY ARE NOT CLOSED. HAVE TAKEN VEHICLE BACK TO DEALERSHIP SEVERAL TIMES (THEY'VE HAD VEHICLE FOR CLOSE TO SIX WEEKS TOTAL). PROBLEM STILL EXITS. SOO MUCH BRAKE DUST ON FRONT WHEELS THAT THEY ARE PITTING. DEALERSHIP SAYS FORD WON'T COVER THE WHEELS BECUASE OF DUST. *AK

CONSUMER COMPLAINED ABOUT FRONT BRAKE ROTORS. THE FRONT BRAKE ROTORS WERE CHECKED ON THREE SEPARATE OCCASIONS BUT PROBLEM RECURRED. *AK THE DEALER TOLD THE CONSUMER THE PROBLEM WAS DUE TO DUST. THE VEHICLE WAS TAKEN TO TWO OUTSIDE SOURCES WHO CONCLUDED THAT THE BRAKES WERE BAD AND THAT THE ROTORS NEEDED TO BE REPLACED. THE CONSUMER HAS ALSO REPLACED THE STEERING RACK, SEAT MOTOR AND AUTOMATIC DOOR LOCK. *NM

WHILE DRIVING, THE TRUCK CAUGHT ON FIRE. *LA THE CONSUMER WAS INFORMED THAT IT LOOKED AS IF A PIECE OF CARDBOARD WAS WEDGED BETWEEN THE MUFFLER AND THE CHASSIS TO STOP A VIBRATION. THIS WAS NOT ACCIDENTAL. FORD CLAIMED TO BE UNAWARE OF THIS PROBLEM. *SC *JB

THIS IS TO LET YOU KNOW ABOUT A POTENTIALLY DANGEROUS PROBLEM WITH THE CONTINENTAL CONTITRAC TR TIRES THAT CAME STANDARD ON THE 2003 FORD EXPEDITION. THE FOLLOWING IS A COPY OF AN EMAIL THAT I SENT TO THE CONTINENTAL CUSTOMER SERVICE DEPARTMENT. I THINK THAT HAS ALL OF THE INFORMATION YOU WILL NEED TO START LOOKING INTO THIS PROBLEM. PLEASE FEEL FREE TO CALL ME WITH ANY QUESTIONS SINCE I THINK THIS IS A VERY IMPORTANT ISSUE. YOU HAVE A LENGTH OF ONLY 2000 WORDS AND MY MESSAGE TO THEM IS TOO LONG SO PLEASE CONTACT ME FOR THE REST OF THE MESSAGE. DEAR RASHIDA, (OR WHOMEVER ELSE SEES THIS MESSAGE) I THANK YOU FOR YOUR HELP AND CONCERN THIS MORNING. I HAVE SOME INTERESTING NEWS. I THINK IT IS QUITE ASTOUNDING AND WILL WARRANT SOME MAJOR ATTENTION FROM THE POWERS THAT BE. NOT ONLY IS THE DAMAGE TO MY TIRES A MANUFACTURER DEFECT BUT THE DAMAGE IS IN ALL OF MY TIRES, INCLUDING ONE THAT WAS REPLACED ABOUT 6 MONTHS AGO. THE OTHER ORIGINAL THAT HAD TO BE REPLACED MAY HAVE HAD THE SAME PROBLEM SINCE IT HAD A GASH IN THE SIDE THAT CAUSED IT TO GO FLAT. AFTER TALKING WITH YOU I HAPPENED TO MENTION MY PROBLEM TO A NEIGHBOR WHO ASKED ME TO HAVE HER HUSBAND LOOK AT IT. AS IT TURNS OUT HE HAD BEEN A PLANT SUPERVISOR FOR KELLEY-SPRINGFIELD TIRES BEFORE MOVING UP TO THIS AREA. HE KNOWS ALL ABOUT TIRE MANUFACTURING AND TESTING. HE TOOK ONE LOOK AT MY TIRE AND SAID "THERE IS NO WAY THAT WAS CAUSED BY A RAZOR, THAT IS A DEFECT AND IT IS BAD NEWS." HE TOLD ME TO LET WHOMEVER I TALKED TO KNOW THAT T

2003 EDDIE BAUER EXPEDITION - WE HAVE THE DVD PLAYER WHICH WAS ALREADY IN PLACE WHEN WE PURCHASED THE VEHICLE. WHEN THE SCREEN IS DOWN, IT IS ALMOST IMPOSSIBLE TO SEE OUT THE BACK WINDOW. I DON'T SEE HOW THIS CAN BE LEGAL, AS IT BLOCKS THE DRIVERS VIEW FROM APPROACHING EMERGENCY VEHICLES, AS IS WHAT HAPPENED TO ME THE OTHER DAY WHILE DRIVING WITH MY CHILDREN.*AK

LOUD ROAR FROM REAR END DUE TO GEARS NOT MESHING PROPERLY. THE FORD ZONE MANAGER TOLD ME TO TURN MY RADIO UP LOUDER IF THE NOISE WAS BOTHERING ME.*JB

THE DASHBOARD CONSOLE CAUGHT ON FIRE WITHIN 5 MINUTES OF THE VEHICLE BEING PARKED AND TURNED OFF. AT THE TIME OF THE FIRE TWO CHARGERS WERE PLUGGED INTO THE LIGHTER OUTLET AND THEY BOTH MELTED. *AK

2003 FORD EXPEDITION WITH AROUND 17000 MILES. BRAKES ARE NOT RIDDEN. FRONT BRAKE PADS WORE OUT. FROM THE DEALERSHIP (MOSSY FORD, SAN DIEGO), "FORD HAS REDESIGNED THE BRAKE PADS AND WE NEED TO REPLACE ALL FOUR PADS." I ASKED IF THERE WAS A DESIGN FLAW WITH USING LOW QUALITY PADS ON THE ORIGINAL EQUIPMMENT. I ASKED IF THIS HAS BEEN SEEN BEFORE. NO ANSWER WAS GIVEN. I WOULD LIKE TO KNOW IF THIS IS A REPEATING THEME. IT SOUNDS PRETTY SUSPICIOUS.*AK

CONSUMER WAS AT A STOP IN TRAFFIC WHILE GRADUALLY THE VEHICLE MOVED UP. UPON DEPRESSING THE BRAKES THE PEDAL WENT TO THE FLOOR AND WOULD NOT STOP THE VEHICLE. THIS PROBLEM OCCURRED MORE THAN TEN TIMES IN THE LAST SIX MONTHS. ALSO, WHILE DRIVING AT ANY SPEED THE ENGINE CHECK LIGHT AND BATTERY LIGHT CAME ON. SOMETIMES, THE LIGHTS BLINKED RAPIDLY, AND SOMETIMES THEY WOULD JUST STAY ON. DEALER EXAMINED THE VEHICLE SEVEN TIMES, AND WAS UNABLE TO RESOLVE THE PROBLEM. *AK

WHEN SHIFTING VEHICLE FROM REVERSE TO DRIVE BOTH OUTSIDE MIRRORS WOULD ROTATE OUTWARD OR POINT TOWARD THE GROUND. MANUFACTURER IS AWARE OF THIS PROBLEM, BUT CANNOT RESOLVE IT. *AK

WHEN DOOR LOCK SWITCH IS DEPRESSED THE LOCKS FAIL TO RESPOND. CONSUMER MUST PUSH THE DOOR LOCK DOWN MANUALLY FOR SYSTEM TO ENGAGE. MANUALLY LOCKING DOORS WOULD CAUSE THE LOCKING SYSTEM TO ACKNOWLEDGE THAT A DOOR IS OPEN. THE SWITCH HAS BEEN REPLACED THREE TIMES. *AK

FOUR YEAR CHILD SHOWED POSITIVE SIGNS OF SUFFOCATION AFTER BEING CRUSHED BY THE FOLDING THIRD ROW SEAT IN THE FORD EXPEDITION. *PH THE SEAT HAD BEEN IN FOR REPAIRS BEFORE BECAUSE IT WOULD FOLD WITHOUT THE USE OF THE SWITCH. *SC (THIS COMPLAINT WAS SENT IN BY THE FIRE CAPTAIN ON BEHALF OF THE CUSTOMER LOWELL SABISAGE.) *JB

FRONT BRAKES PRODUCE EXCESSIVE DUST ONTO THE RIMS. *AK

A RECURRENT AND UNSOLVABLE PROBLEM WITH THE POWER EXTERIOR MIRRORS ON A 2003 FORD EXPEDITION. THE PASSENGER MIRROR IS INCAPABLE OF RETURNING TO ITS PRE-SET POSITION. THIS OCCURS WHETHER OR NOT THE "REVERSE AID" FEATURE IS ON OR OFF AND ALSO OCCURS WHETHER OR NOT THE "MEMORY" FEATURE FOR DRIVER 1 OR DRIVER 2 IS ACTIVATED. IT OCCURS ROUGHLY ONE-HALF OF THE TIME THE VEHICLE IS UNLOCKED EVEN BY THE SAME DRIVER (DRIVER 1) IN SUCCESSION. DUE TO THE FORD INSTALLED ALARM FEATURE, THE UNLOCKING FOB (OR THE DOOR MOUNTED KEYPAD) MUST BE USED. EACH TRIGGERS THE MIRROR FAILURE. TWO DEALERS HAVE BEEN UNABLE TO RESOLVE THE PROBLEM, EVEN AFTER MULTIPLE VISITS, HAVING THE VEHICLE FOR SEVERAL DAYS IN SUCCESSION, AND HAVING THE AVAILABLE FORD TECHNICAL SERVICE BULLETIN BROUGHT TO THEIR ATTENTION. FORD MOTOR COMPANY (ON LETTERHEAD CORRESPONDENCE) NOW DENIES THAT ANY PROBLEM EXIST WITH MY VEHICLE (AFTER DETAILED TELEPHONE AND WRITTEN CORRESPONDENCE). TWO NEIGHBORING ACQUAINTENCES WITH THE SAME YEAR AND MODEL VEHICLE HAVE EXPERIENCED THE SAME FAILURE WITHOUT RESOLUTION AS WELL. MULTIPLE POSTINGS ON THE NTSHA WEBSITE MAKE REFERENCE TO THIS SAME PROBLEM AND SPEAK OF FORD'S "PROMISE" TO RESOLVE. THIS IS A SERIOUS SAFETY DEFECT. EITHER A SOLUTION TO REMEDY THE PROBLEM SHOULD BE PROVIDED BY FORD OR THE VEHICLES SHOUDL BE RECALLED AND A MIRROR SYSTEM THAT HAS BEEN PROVEN TO FUNCTION PROPERLY SHOULD BE INSTALLED.*AK

I AM A FIRE CAPTAIN WITH THE CITY OF VALLEJO. MY COMPANY TREATED A PATIENT THAT WAS CRUSHED BETWEEN THE ELECTRIC FOLDING 3RD ROW SEAT OF A 2003 FORD EXPEDITION EB. THE CHILD WAS 4 YEARS OLD AND SHOWED POSITIVE SIGNS OF NEAR SUFFOCATION. THE SEAT WAS CHECKED AFTER PATIENT TREATMENT AND IT WOULD NOT STOP FOLDING WHEN WE ATTEMPTED TO STOP IT USING OUR HAND TO PUSH AGAINST IT'S FORCE. THE OWNER OF THE VEHICLE (LOWELL SABISAGE OF 176 COLOMA WAY, VALLEJO CALIFORNIA 94589) STATED THAT THE SEAT HAD BEEN IN FOR REPAIR IN THE PAST BECAUSE IT WOULD FOLD UP WITHOUT THE SWITCH BEING PUSHED. ACCORDING TO OTHERS ON SCENE, THE SEAT AGAIN FOLDED UP WITHOUT THE BUTTON BEING PUSHED. *AK MY CONCERN IS THAT OTHER CHILDREN ARE AT RISK OF SIMILAR INJURIES. LUCKY FOR THIS CHILD AN ADULT CAME OUT TO CHECK ON HER AND FOUND HER BEING CRUSHED BY THE SEAT. PLEASE FOLLOW UP WITH THIS INCIDENT. THE VEHICLE VIN # IS [XXX]. VALLEJO POLICE MADE A REPORT OF THE ABOVE INCIDENT. THERE REPORT NUMBER IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

REAR BRAKES NEEDED REPLACEMENT. (NAR) *PH *CB

PURCHASED 2003 EXPEDITION XLT IN 9/03 AND HAD THE FOLLOWING PROBLEMS WITHIN ONE WEEK OF PURCHASE: A/C NOISE & DECREASED VOLUME WHEN MAX A/C IS ON; RATTLING NOISE FROM SIDE PANELS (WHICH ALSO SHOWED FADING WITHIN 3 MONTHS AND WERE REPLACED); WASHER FLUID LIGHT SHOWED LOW WHEN FULL; FOAM LOOSE AROUND DEFROSTER. BY 12/03, STEREO SYSTEM REPLACED DUE TO LOUD WHINING NOISE; HAS BEEN REPLACED 3 TIMES (PROBLEM STILL RECURRING); 2/04 SUN ROOF LEAKING PROFUSELY INTO 2ND ROW SEAT AREA (SAME PROBLEM OCCURRED A MONTH LATER THOUGH REPAIRED). WHEN DEALER'S SUBCONTRACTOR REPAIRED MOONROOF THE SECOND TIME, THE TECHNICAN NEGLECTED TO SCREW REAR SEATBELT BOLT TIGHTLY BACK TO SIDE PANEL. SEATBELT BOLT BROKE AWAY FROM SIDE PANEL WHILE CHILD WAS SITTING IN SEAT! DEALER REPAIRED AND CHECKED ALL SEAT BELT ATTACHMENTS AT MY REQUEST BUT DID NOT OFFER TO DETERMINE SOURCE OF PROBLEM UNTIL I INSISTED. SERVICE MGR INITIALLY REPORTED HE THOUGHT IT WAS A FACTORY DEFECT, UNTIL THEY RESEARCHED THE PROBLEM IN DETAIL. I STRONGLY RECOMMEND THAT FORD HAVE A POLICY THAT ANY SAFETY DEVICES REMOVED OR TAMPERED WITH DURING ANY REPAIR SHOULD BE DOUBLE CHECKED FOR PROPER OPERATION PRIOR TO RETURNING VEHICLE TO OWNER. *AK

2003 FORD EXPEDITION . FORD INFORMS ME AFTER ONLY 30,000 MILES THE TYPES OF BRAKE PADS USED DESTROYED THE ROTORS; MUST BUY NEW ROTORS AND PURCHASE THE NEWLY DESIGNED FORD BRAKE PADS WITH SPECIAL SPRINGS AND SUCH TO PREVENT THE FUTURE PROBLEMS WITH PADS THAT EAT ROTORS. BUT , THIS FORD DOES NOT CONSIDERED THIS TO BE DEFECTIVE. TOTAL COST FOR BRAKES ONLY - $ 909.00. *AK

ACCORDING TO DEALERSHIP AND MANUFACTURER REPS, THE PROBLEM WITH THE SIDE MIRRORS AND THEIR PROPENSITY TO MOVE WITHOUT WARNING OR "POP" WHEN USING THE VEHICLES' REVERSE MIRROR FUNCTION, IS DUE TO POOR DESIGN FROM FORD MOTOR COMPANY. I HAVE BEEN TOLD THAT I AM JUST TOO TALL (6'3"), AND THAT THE LOCATION THAT I HAVE THE MIRRORS ADJUSTED IN, CAUSES THE HOUSING TO MAKE CONTACT WITH THE TILTING ASSEMBLY! I FIND IT HARD TO BELIEVE THAT FORD WOULD PRODUCE A VEHICLE THAT WILL NOT ALLOW YOU TO ADJUST THE MIRROS PROPERLY SO THAT YOU CAN SEE TRAFFIC BEHIND YOU, AND STILL BE ABLE TO USE A FUNCTION THAT WAS DESIGNED INTO THE VEHICLE! THE MIRROS MODULES HAVE BEEN REPLACED TWICE ON BOTH SIDES AS WELL AS THE MOTORS. I HAVE FILED A COMPLAINT WITH FORD AND HAVE BEEN TOLD THAT DUE TO THE DESIGN FLAW, THE VEHICLE IS AS IT WAS DESIGNED AND THEY HAVE NO INTENT TO REPAIR. GOOD LUCK SEEING TRAFFIC ON EITHER SIDE.*AK

MY BRAKES HAVE WORE DOWN VERY QUICKLY AND UNEVENLY SO I TRIED TO REPLACE MY BREAK PADS AND WHEN I REMOVED THE OLD PAD AND REPLACED THE NEW PAD THE CALIPER WON'T GO BACK INTO PLACE. AS IF IT'S STUCK. AND PRIOR TO CHANGING MY PADS AND MY BRAKES WEARING DOWN, I'VE ALWAYS HAD A LOUD SCRAPING SOUND DOWN NEAR MY BRAKE, ESPECIALLY WHEN EVER I TURN LEFT. I CHECKED WITH SEVERAL LOCAL AUTO PART DEALERS AND THEY SAID THEY'RE ALL SOLD OUT OF BRAKES DUE TO THAT PROBLEM. THEY HAVE BEEN HEARING A LOT OF THE SAME COMPLAINT. IN ADDITION, THERE HAS ALWAYS BE AN EXCESSIVE AMOUNT OF BRAKE DUST THAT ACCUMULATES VERY QUICKLY,(OVER 6HRS). *JB