Page 8 of 13 · complaints 351–400 of 615

2003 Ford Expedition complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2003 record →

Engine and Engine Cooling
Filed Mar 29, 200773,000 milesMD

WIFE WAS DRIVING THE 2003 FORD EXPEDITION WITH 73000 MILES ON IT WHEN LOUD POPPING NOISE WAS HEARD, UPON EXAMINATION SPARKPLUG WAS FOUND TO HAVE BEEN EJECTED FROM THE ENGINE BLOCK REPAIR AT CLOSEST FORD DEALER WAS $3000. *AK

Structure › Body › Hatchback/Liftgate
Filed Mar 29, 200718,000 milesNY

REAR HATCHBACK PAINT BUBBLING FOR THE SECOND TIME. IT WAS REPAINTED AFTER 1 YEAR AND NOW IS DOING THE SAME THING.*AK

Tires › Tread/BeltCrash2 injured
Filed Mar 21, 200740,000 milesAZ

ON MARCH 13, 2007, OUR 2003 FORD EXPEDITION HAD A TREAD SEPARATION TIRE FAILURE. WE WERE PULLING A TRAVEL TRAILER AND BOTH VEHICLES ROLLED OVER TWICE. THE TIRES WERE ORIGINAL EQUIPMENT CONTINENTAL TIRES. TWO OF THE FOUR PASSENGERS WERE INJURED ENOUGH TO REQUIRE EMERGENCY ROOM TREATMENT. ONE WAS AIRLIFTED TO THE HOSPITAL, THE OTHER DRIVEN TO THE HOSPITAL. BOTH WERE TREATED NAD RELEASED THE SAME DAY. CONTINENTAL TIRES ARE DANGEROUS AND SHOULD NOT HAVE BEEN ON THIS VEHICLE BASED ON THE TIRE RECALLS THAT HAVE OCCURRRED. I WAS UNAWARE OF ANY SAFETY PROBLEMS WITH CONTINENTAL TIRES.*AK

Electrical System › Starter Assembly
Filed Mar 10, 200747,500 milesPA

THE VEHICLE WOULD RANDOMLY FAIL TO START OVER A PERIOD OF 2 MONTHS, USUALLY IN THE MORNING. ALL LIGHTS, GAUGES, RADIO, AND HEATER WOULD WORK, BUT THE ENGINE WOULD NOT CRANK. AFTER TURNING THE KEY 4-5 TIMES, IT WOULD EVENTUALLY START. ONE TIME, NOTHING WORKED AND HAD TO JUMP START THE BATTERY. I REPLACED THE BATTERY AND 1 WEEK LATER, IT DID NOT TURN OVER AGAIN AT ALL, BUT EVERYTHING ELSE WAS WORKING. I LET IT SIT, AND TRIED IT LATER IN THE DAY, OF WHICH IT STARTED RIGHT AWAY. I TOOK IT TO THE DEALER AND THEY TESTED IT. THEY HAD THE PROBLEM HAPPEN TWICE ON THE FIRST DAY AND DETERMINED THE CAUSE TO BE THE STARTER TERMINAL WIRING PIGTAIL WAS CORRODED, AND THEY REPLACED IT WITH A NEW ONE. *JB

Visibility › Rearview Mirrors/Devices › Exterior
Filed Mar 6, 200727,000 milesGU

I HAVE A 2003 FORD EXPEDITION AND I HAVE THE AUTOMATIC MIRRORS THAT ROTATE IN AND DOWN WHEN THE VEHICLE IS PUT INTO REVERSE. WHEN I PURCHASED THE VEHICLE, THE RIGHT MIRROR WOULD CONTINUE TO MOVE IN AND DOWN WHEN THE VEHICLE WAS PUT INTO REVERSE. WHEN THE VEHICLE WAS PLACED IN DRIVE THE MIRROR WAS SUPPOSE TO GO BACK TO THE PRE-SERT POSITION BUT IT WOULD NOT. THE PROBLEM WAS FIXED WHEN I PICKED UP THE VEHICLE. ABOUT A YEAR LATER THE SAME PROBLEM RECURRED AND THE DEALER REPLACED BOTH LT AND RT MIRROR MOTORS. NOW THE PROBLEM HAS RECURRED AGAIN WITH A LITTLE DIFFERENCE. NOW WHEN I UNLOCK THE DOORS WITH THE REMOTE BOTH THE LEFT AND RIGHT SIDE MIRRORS ROTATE IN AND DOWN AS IF THE VEHICLE IS IN REVERSE BUT THAT IS EVEN BEFORE THE DOORS AR OPEN. WHEN THE VEHICLE IS STARTED NEITHER MIRROR WILL GO BACK TO THE PRE-SET POSITIONS. SO NOW BEFORE I CAN DRIVE THE VEHICLE I HAVE TO ADJUST EACH MIRROR. THIS PROBLEM HAPPENS EACH TIME THE VEHICLE IS UNLOCKED WITH THE REMOTE. IF I USE THE KEY TO UNLOCK THE LEFT DOOR THE MIRRORS STAY AT THE PRE=SET POSITION UNTIL I PLACE THE VEHICLE IN REVERSE BUT THE MIRRORS WILL NOT MOVE BACK TO THE PRE-SET POSITION AFTER GOING TO THE DRIVE POSITION. WITH THE MIRRORS IN THE AUTOMATIC REVERSE POSITION, NEITHER WILL GO BACK TO THE PRE-SET POSITION. AFTER TURNING OFF THE AUTOMATIC REVERSE ON THE MESSAGE CENTER COMPUTER, BOTH MIRRORS WILL STILL DRIVE TO THE IN AND DOWN POSITION WHEN THE VEHICLE IS UNLOCKED AND BOTH HAVE TO BE SET AGAIN BEFORE DRIVING. *JB

Visibility › Rearview Mirrors/Devices › Exterior
Filed Mar 6, 200727,000 milesFL

I HAVE A 2003 FORD EXPEDITION AND I HAVE THE AUTOMATIC MIRRORS THAT ROTATE IN AND DOWN WHEN THE VEHICLE IS PUT INTO REVERSE. WHEN I PURCHASED THE VEHICLE, THE RIGHT MIRROR WOULD CONTINUE TO MOVE IN AND DOWN WHEN THE VEHICLE WAS PUT INTO REVERSE. WHEN THE VEHICLE WAS PLACED IN DRIVE THE MIRROR WAS SUPPOSE TO GO BACK TO THE PRE-SERT POSITION BUT IT WOULD NOT. THE PROBLEM WAS FIXED WHEN I PICKED UP THE VEHICLE. ABOUT A YEAR LATER THE SAME PROBLEM RECURRED AND THE DEALER REPLACED BOTH LT AND RT MIRROR MOTORS. NOW THE PROBLEM HAS RECURRED AGAIN WITH LITTLE DIFFERENCE. NOW WHEN I UNLOCK THE DOORS WITH THE REMOTE BOTH THE LEFT AND RIGHT SIDE MIRRORS ROTATE IN AND DOWN AS IF THE VEHICLE IS IN REVERSE BUT THAT IS EVEN BEFORE THE DOORS AR OPEN. WHEN THE VEHICLE IS STARTED NEITHER MIRROR WILL GO BACK TO THE PRE-SET POSITIONS. SO NOW BEFORE I CAN DRIVE THE VEHICLE I HAVE TO ADJUST EACH MIRROR. THIS PROBLEM HAPPENS EACH TIME THE VEHICLE IS UNLOCKED WITH THE REMOTE. IF I USE THE KEY TO UNLOCK THE LEFT DOOR THE MIRRORS STAY AT THE PRE-SET POSITION UNTIL I PLACE THE VEHICLE IN REVERSE BUT THE MIRRORS WILL NOT MOVE BACK TO THE PRE-SET POSITION AFTER GOING TO THE DRIVE POSITION. WITH THE MIRRORS IN THE AUTOMATIC REVERSE POSITION, NEITHER WILL GO BACK TO THE PRE-SET POSITION. AFTER TURNING OFF THE AUTOMATIC REVERSE ON THE MESSAGE CENTER COMPUTER, BOTH MIRRORS WILL STILL DRIVE TO THE IN AND DOWN POSITION WHEN THE VEHICLE IS UNLOCKED AND BOTH HAVE TO BE SET AGAIN BEFORE DRIVING. *JB

Visibility › Defroster/Defogger/Hvac System › Fan/Motor
Filed Mar 4, 200743,000 milesCA

REAR HEATING/AC AIR BLEND DOOR ACTUATOR HAS FAILED. A DRIVE GEAR INSIDE THE ACTUATOR HAS STRIPPED AND IS MISSING TWO TEETH. UPON FURTHER INVESTIGATION IT APPEARS THAT THE MANUAL TEMPERATURE CONTROL CAUSES THE ACTUATOR TO REACH ONE END OF IT'S INTERNAL TRAVEL LIMIT PREMATURELY, STRAINING THE INTERNAL GEAR DRIVE. ALSO, THE AIR BLEND DOOR TRAVEL LIMITS ARE REACHED BEFORE THE ACTUATOR LIMITS, STRAINING THE INTERNAL GEAR DRIVE FURTHER AT BOTH ENDS OF TRAVEL. THE TWO ISSUES CAUSE THE EFFECTIVE ROTATION RANGE OF THE MANUAL TEMPERATURE CONTROL TO BE REDUCED FROM 300 DEGREES OF ROTATION TO 135 DEGREES OF ROTATION, AND ANY POSITIONING OF THE CONTROL OUTSIDE THE EFFECTIVE RANGE STRAINS AND STRIPS THE GEARS OF THE BLEND DOOR ACTUATOR.

Engine and Engine Cooling › Engine › Gasoline
Filed Mar 1, 200760,055 milesNY

ENGINE FAILURE ON MY 2003 FORD EXPEDITION HAVING A 5.4 LITER TRITON V8 ENGINE. NUMBER 2 SPARK PLUG WAS BLOWN OUT AND THE COST TO REPAIR IS $3000. FORD HAS KNOWN OF THIS ISSUE FOR SOME TIME BUT WILL NOT ACCEPT BLAME. THE NUMBER OF THREADS TO HOLD THE SPARK PLUGS IS TOO FEW. *NM

Vehicle Speed Control › Cruise Control
Filed Jan 25, 200759,000 milesPR

TL* THE CONTACT OWNS A 2003 FORD EXPEDITION. WHILE DRIVING AT 50 MPH THE CRUISE CONTROL BEGAN MAKING A GRINDING NOISE AND THE VEHICLE LOST POWER. THE VEHICLE WAS TOWED. THE CONTACT WAS CONCERNED ABOUT THE SAFETY RISK AFTER VIEWING A NEWS REPORT RELATED TO THE CRUISE CONTROL.*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jan 12, 2007PA

ROTORS NEEDING TO BE REPLACED AT LOW MILEAGE ON FORD EXPEDITION 2003- OR NEWER AND 2004 FORD F150'S 2003 OR NEWER. *JB

Engine and Engine Cooling › Engine
Filed Jan 11, 200771,880 milesMN

WHILE DRIVING ALONG I SUDDENLY HEARD A LOUD 'BANG'. THINKING IT MUST BE A FLAT TIRE I PULLED OVER TO INSPECT MY TIRES. AFTER I FOUND NO ISSUES WITH MY TIRES, I NOTICED THAT THE NOISE WAS IN FACT COMING FROM MY ENGINE WHICH ALSO SMELLED AS IF SOMETHING WAS BURNING. AFTER HAVING THE VEHICLE TOWED TO BE INSPECTED, I WAS ADVISED THAT THE ALUMINUM AROUND THE SPARK PLUG HAD MELTED AND I NEEDED A NEW HEAD REPLACED WHICH WILL COST OVER 3000 DOLLARS. THEY INITIALLY THOUGHT THE SPARK PLUG HAD EJECTED. WHAT WILL IT TAKE TO HAVE FORD STAND BEHIND THEIR VEHICLES? *JB

Engine and Engine Cooling › Engine
Filed Dec 29, 200655,300 milesMN

DRIVING NORMALLY. #3 SPARK PLUG BLEW OUT DAMAGING IGNITION COIL AND RUINING THREADS. THIS SEEMS TO BE A FREQUENT PROBLEM WITH THESE FORD TRUCK ENGINES.

Visibility › Rearview Mirrors/Devices › Exterior
Filed Dec 28, 200620,800 milesOH

REAR VIEW MIRRORS FAIL TO RETURN TO CORRECT POSITION AFTER BACKING UP CAUSING A DRIVING HAZARD. THIS HAS BEEN AN ON-GOING PROBLEMS SINCE PURCHASING THIS VEHICLE - NEW IN 2003. DEALER HAS LOOKED AT IT AND STATED THEY COULD NOT DUPLICATE THE PROBLEM AND NO SERVICE BULLETINS EXISTED AS OF MARCH 2006. OTHER INTERMITTENT ELECTRICAL PROBLEMS EXIST - 1. PASSENGER SIDE REAR DOOR - AUTOMATIC LOCK DOESN'T ALWAYS OPERATE. 2. INTERIOR LIGHTS STAY ON AS IF A DOOR HAS BEEN LEFT OPEN, EVEN WHEN ALL DOORS AND HATCHES HAVE BEEN CHECKED TO ENSURE THEY ARE COMPLETELY CLOSED. *NM

Air Bags › Side/Window
Filed Dec 20, 200650,600 milesIL

TL*- THE CONTACT WAS DRIVING ON THE HIGHWAY AT 75 MPH. SIMULTANEOUSLY THE AIRBAGS ON THE RIGHT FRONT AND REAR SIDE DOOR, AS WELL AS, THE LEFT FRONT DOOR AND REAR FRONT DOOR DEPLOYED. BEFORE INCIDENT CONTACT DID NOT HAVE ANY PRIOR NOTIFICATION REGARDING HIS AIRBAGS. HE DID GET A WARNING LIGHT REGARDING HIS AIRBAGS AFTER THE INCIDENT. IF NEEDED CONTACT CAN PROVIDE PICTURES OF HID DEPLOYED AIRBAGS

Tires › Tread/Belt
Filed Dec 6, 200653,070 milesTX

FORD EXPEDITION 2003 XLT, 53700 MILES, CONTINENTAL CONTITRAC SUV TIRES, TREAD SEPARATION ON LEFT REAR TIRE, DAMAGE TO THE WHEEL WELL AREA, REPLACED ALL 5 ORIG. TIRES WITH MICHELIN TIRES FOR ABOUT $1.000.00, KEPT ALL TIRES. MANAGED TO STOP CAR BEFORE ROLL OVER. NO RECALL RECEIVED FROM FORD. WHAT SHOULD I DO?*JB

Air Bags › FrontalCrash2 injured
Filed Dec 4, 2006OK

MY WIFE AND I WERE INVOLVED IN A DIRECT FRONTAL ACCIDENT IN OUR 2003 FORD EXPEDITION ON DEC. 1, 2006 AND OUR AIR BAGS DID NOT DEPLOY. THIS WAS A RELATIVELY HIGH SPEED ACCIDENT. I SPOKE WITH A REPRESENTATIVE OF FORD AND THEIR RESPONSE WAS THEY WOULD GIVE ME A WRITTEN RESPONSE WITHIN 10 DAYS. I TOLD THEM THAT I WAS UNSURE IF MY AUTO WAS REPAIRABLE BUT IF IT WAS I HAD NO CONFIDENCE IN THE CURRENT AIRBAG SYSTEM AND FELT IT SHOULD BE REPLACED. *JB

Engine and Engine Cooling › Engine
Filed Nov 8, 2006CA

DT*: THE CONTACT STATED WHILE TRAVELING 65 MPH ON NORMAL ROAD CONDITIONS, A LOUD POPPING SOUND WAS HEARD. THE CONTACT PULLED THE VEHICLE TO THE SIDE OF THE ROAD AND HAD IT TOWED TO A LOCAL DEALER. UPON EXAMINATION, IT WAS DETERMINED THAT THE SPARK PLUGS BLEW DUE TO INADEQUATE ENGINE DESIGN OF THE THREADING. THE VEHICLE WAS NOT INCLUDED IN A RECALL DUE TO THE VIN. THE DEALER REPLACED THE SPARK PLUGS AND THREADING. THE CONTACT ENCOUNTERED SIMILAR COMPLAINTS ABOUT THE ENGINE AND ENGINE COOLING:ENGINE THAT RELATED TO THE CONTACT'S ISSUE.

Electrical System
Filed Nov 2, 2006CA

2003 FORD EXPEDITION LOST ALL POWER AND ALMOST GOT REAR ENDED. *KB ***NAR*** THE VEHICLE CROSSED INTO ONCOMING TRAFFIC AND WAS ALMOST INVOLVED IN A HEAD ON COLLISION. THE VEHICLE FINALLY STOPPED AND WAS ABLE TO BE RESTARTED AND DRIVEN TO THE CONSUMER'S HOME. THE NEXT DAY THE VEHICLE WAS TAKEN TO A DEALER. THE DEALER WAS UNABLE TO DUPLICATE THE PROBLEM AND RETURNED THE VEHICLE TO THE CONSUMER. ABOUT A WEEK LATER THE VEHICLE STALLED AGAIN WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER A LEFT FOR A FEW DAYS SO THEY COULD TRY TO DUPLICATE THE PROBLEM. UNFORTUNATELY THEY WERE UNABLE TO AND THE VEHICLE WAS AGAIN RETURNED TO THE CONSUMER. THE PRIMARY DRIVER OF THE VEHICLE NO LONGER FELT SAFE DRIVING THE CAR ESPECIALLY SINCE SHE TRANSPORTED HER CHILDREN IN IT. THE CONSUMER READ SOMEWHERE THAT THE WIRING HARNESS WAS THE CAUSED OF THE PROBLEM. THE CONSUMER TOLD THE DEALER OF HIS FINDINGS BUT THEY WERE NOT INTERESTED. THEY TOLD HIM THAT THE COULD NOT FIX IT UNLESS THEY FOUND THE PROBLEM. *NM

Power Train › Clutch Assembly
Filed Oct 31, 200640,000 milesAL

I KEPT FEELING A "SLIPPING FEELING" IN THE REAR OF MY 2003 FORD EXPEDITION. LIKE A GEAR AND NOTCHES OF THE GEAR WERE NOT LINING UP PROPERLY TO INTER-LOCK AND TURN. IT WOULD FEEL LIKE A JUMPING, SLIPPING. I TOOK IT LOCAL DEALERSHIP, THEY REPLACED THE REAR CLUTCHES. SINCE THAT TIME, IT HAS BEEN IN TWO DIFFERENT DEALERSHIPS IN LESS THAN A YEAR AND THE REAR CLUTCHES HAVE BEEN REPLACED FIVE TIMES AND NOW I AM ABOUT TO TAKE IN FOR NUMBER SIX. *NM

Steering › Hydraulic Power Assist › Pump
Filed Oct 26, 200657,357 milesGA

ON AUGUST 26,2006 TOOK MY SUV TO DEALER TO HAVE IT CHECKED OUT BECAUSE THE FRONT END WAS SHAKING REALLY BAD. WAS TOLD THAT IT NEEDED TO HAVE FRONT AND REAR ROTORS REPLACED HAD ANOTHER DEALER CHECK OUT ONLY NEED FRONT ROTORS REPLACED HAD THEM REPLACED. ON SEPT 8, 2006 TOOK BACK TO DEALER BECAUSE I HEARD A WHINNING NOISE THOUGHT IT WAS THE POWER STEERING FLUID LOW. IT CHECKED OUT OKAY DEALER CHECK IT AND WAS INFORMED THAT THE POWER STEERING PUMP WAS BAD HAD IT REPLACE. PICKED UP MY SUV AND IT WAS STILL MAKING THE SAME NOISE. WAS TOLD TO DRIVE FOR TWO WEEKS TO LET AIR BLEED OUT LINE AND BRING BACK IN TWO WEEKS CALL THEM TO LET THEM KNOW THAT THE NOISE WAS STILL THERE TOOK TO DEALER. NOTHING WAS DONE ABOUT IT. CALL THE FORD CUSTOMER SERVICE LINE AND MAILED THEM A LETTER ABOUT WHAT WAS GOING ON. THEY TOLD ME TO TAKE MY SUV TO ANOTHER FORD DEALER DID THAT WAS TOLD THAT THE POWER STEERING PUMP WAS BAD THAT I HAD PUT ON IN AUG. AND THAT SOMETHING WAS CAUSING THEM TO GO BAD. THE STEERING RACK IS THE PROBLEM. I CALL THE DEALER WHERE I'VE ALL OF MY WORK DONE ON MY SUV AND TALK TO THE GENERAL MANAGER. HE WAS RUDE AND HUNG UP IN MY FACE I CALL BACK I'M GOING TO TAKE MY SUV TO THEM TOMORROW OCT 27,2006 AND SEE IF WE CAN COME TO TERMS TO GET MY SUV FIX. BUT I'VE SEE MANY COMPLAINTS ABOUT THE SAME PROBLEM THAT 'M HAVING. *NM

Electrical System › Wiring
Filed Oct 19, 200656,672 milesVA

DT*: THE CONTACT STATED WHILE DRIVING 45 MPH, THE VEHICLE COMPLETELY STALLED WITHOUT WARNING AND THERE WERE NO LIGHTS ILLUMINATED. EACH TIME THE VEHICLE WAS RESTARTED, IT STALLED AGAIN. AN INDEPENDENT MECHANIC WAS CONTACTED, AND DETERMINED THE BATTERY NEEDED TO BE REPLACED. BECAUSE THE ALTERNATOR WAS NOT CHARGING THE BATTERY, THE ALTERNATOR HAD TO BE REPLACED. AFTER BOTH REPLACEMENTS, AND CHECKING THE FUSES, THE BATTERY LIGHT ILLUMINATED INDICATING THE PROBLEM WAS REPAIRED. NOT TOO LONG AFTER, THE PROBLEM RECURRED. THE VEHICLE WAS TAKEN TO THE SERVICE DEALER, WHO DETERMINED THAT THE WIRING HARNESS WAS CORRODED. THE PART WAS UNAVAILABLE AT THE DEALER THEREFORE THE VEHICLE WAS TAKEN TO ANOTHER SERVICE DEALER WHO INSTALLED A NEW WIRING HARNESS. THE MANUFACTURER WAS NOT NOTIFIED.

Engine and Engine Cooling › Engine › Gasoline
Filed Aug 30, 200675,000 milesNJ

VEHICLE WAS BROUGHT INTO FORD DEALER FOR A "TAPPING NOISE" IN ENGINE AREA.. DEALER RAN A TEST AND FOUND NOTHING WRONG. SEVERAL DAYS LATER ENGINE STARTING MAKING POPPING NOISES AND WAS UNABLE TO DRIVE VEHICLE DUE TO ENGINE NOT OPERATING PROPERLY..SAME DEALER TOWED TO THEIR FACILITY AND SAID SPARK PLUG IN #3 CYLINDER CAME LOOSE AND WAS EJECTED AND DAMAGED THE HEAD. THEY WANT $3K TO REPAIR THIS...VEHICLE HAS 75K MILES WITH NO MORE WARRANTY. *JB

Structure › Body › Hatchback/Liftgate › Hinge and Attachments
Filed Aug 28, 200633,000 milesMN

DT*: THE CONTACT STATED THERE WAS RUST APPEARING ON THE LIFTGATE UNDER THE HANDLE AND BETWEEN THE WINDOW AND THE DOOR. IT APPEARED TO BE BUBBLING AND RUST FORMED. THE VEHICLE WAS TAKEN TO A INDEPENDENT SERVICE SHOP FOR REGULAR MAINTENANCE WHEN THE RUST WAS OBSERVED. THE DEALER INDICATED THAT THE RUST MAY BE DUE TO WATER CAPTURED BETWEEN THE WINDOW AND THE STRUCTURE OF THE DOOR. *AK

Vehicle Speed Control
Filed Aug 16, 200676,491 milesVA

GAS PEDAL STUCK WHILE UNDER ACCELERATION. WHILE ACCELERATING FROM A STOP LIGHT THE GAS PEDAL STUCK WIDE OPEN. MANAGED TO GET TO PARKING LOT WHILE HOLDING BRAKES TO THE FLOOR. AFTER SEVERAL KICKS THE PEDAL CAME UNSTUCK. TOOK TRUCK TO FORD DEALER WHERE THE SERVICE DEPARTMENT FOUND THAT THE THROTTLE BODY STICKING DUE TO A SHIFTING IN THE LINKAGE AND CARBON BUILD UP INSIDE OF THROTTLE BODY. DEALER REPLACED PART #'S 3L1Z9E926 & F65Z9E936 AND PERFORMED FLUSH OF UPPER PLENUM WITH BG INDUCTION SERVICE. *NM

Visibility › Power Window Devices and Controls
Filed Aug 7, 200645,000 milesOH

PURCHASED A 2003 FORD EXPEDITION ABOUT 2 MONTHS AGO, SINCE THEN DRIVERS SIDE WINDOW REGULATOR WAS REPLACED. WEEK AND HALF AGO, PASSENGERS FWD INOPERATIVE, YESTERDAY, DRIVERS SIDE INOPERATIVE. WHEN FIRST ONE WAS FIXED. TECHNICIAN SAID IT WAS A BIG PROBLEM. THE REGULATOR CABLES BIND UP. HE SAID BAD DESIGN. STILL WAITING FOR MY APPOINTMENT TO REPAIR THE OTHER 2 WINDOWS. WHEN THESE WINDOWS FAIL. THEY ARE EITHER STUCK UP, OR DOWN. RESULTING IN A SAFETY ISSUE IN FLOODS OR WATER, OR HEAT ISSUES IF THE WINDOWS CANNOT BE ROLLED DOWN. NOT TO MENTION, EMERGENCY ESCAPE ISSUES. LOOKING ON THE INTERNET, I HAVE FOUND MANY WEBSITES WITH ARCHIVED FORUMS WITH MANY PEOPLE COMPLAINING OF THE SAME SITUATION. *NM

Structure › Body › Door › Hinge and Attachments1 injured
Filed Jul 27, 200642,000 milesOK

DT*: THE CONSUMER EXITED THE DRIVER'S SEAT, LEFT THE FRONT DOOR OPEN AND OPENED THE BACK DOOR TO PLACE SOME ITEMS IN THE BACK. UNAWARE HER 5 YEAR OLD DAUGHTER HAD CLIMBED OVER THE FRONT SEAT AND SAT IN THE DRIVER'S SEAT FACING THE OPEN DOOR, THE CONSUMER OPENED THE BACK DOOR FARTHER TO EXIT AND THEN SHUT THE DOOR. WHEN SHE SHUT THE DOOR THE CHILD'S HAND WAS CAUGHT IN THE DOOR, HER LEFT HAND RING FINGER WAS CRUSHED, ALMOST SEVERED BY THE HINGE THAT HOOKS THE DOOR TO THE VEHICLE. WHEN THE CONSUMER OPENED THE DOOR IT CRUSHED HER FINGER AND WHEN THE CONSUMER CLOSED THE DOOR IT RELEASED HER FINGER. *NM

Power Train › Clutch Assembly
Filed Jul 19, 2006FL

CLUTCH PLATE AND PINION GEAR IS FAULTY AND FORD MOTOR COMPANY DOES NOT WANT TAKE FULL RESPONSIBILITY FOR THE PROBLEM. *NM

Structure
Filed Jul 18, 200623,000 milesFL

MY 2003 EXPEDITION HAD A CRACK IN THE OVERHEAD CONSOLE WHEN I PURCHASED IT USED IN 2004. I DIDN'T SEE IT AT THE TIME OF PURCHASE AND DIDN'T THINK THAT MUCH OF IT WHEN I DID DISCOVER THE CRACK. IN THE PAST YEAR AND A HALF THE CONSOLE HAS SIMPLY CRACKED APART AND THE PLASTIC IS VERY BRITTLE. I'VE GLUED IT A NUMBER OF TIMES BUT IT KEEPS CRACKING APART IN DIFFERENT PLACES. I'VE CALLED THE PARTS DEPARTMENT AT MY LOCAL FORD DEALER AND THEY TELL ME THAT I CANNOT PURCHASE THE HOUSING FOR THE OVERHEAD CONSOLE SEPARATELY. THEREFORE, I MUST PURCHASE AN ENTIRE NEW CONSOLE PACKAGE INCLUDING THE LIGHTS, SWITCH, ETC. ACCORDING TO THE DEALER, THIS PART WILL COST ME APPROXIMATELY $450.00 NOT INCLUDING ANY INSTALLATION LABOR. I DON'T NEED THE LIGHTS, SWITCH, MIRROR, ETC., BECAUSE THOSE PARTS ARE ALL FUNCTIONAL AND FINE. ALL I NEED IS THE HOUSING. THE PART CANT BE WORTH MORE THAN $10.00, ESPECIALLY WHEN YOU CONSIDER HOW EASILY IT BROKE INTO PIECES. I DON'T KNOW IF THIS PROBLEM IS PREVALENT IN OTHER EXPEDITIONS, BUT I SHOULD NOT BE FORCED TO PAY OVER $500.00 (PARTS AND LABOR) FOR A SMALL, CHEAP PIECE OF PLASTIC. *NM

Latches/Locks/Linkages
Filed Jul 11, 200665,000 milesCA

WE OWN A 2003 FORD EXPEDITION. THE CHILD-LOCK ON DRIVER SIDE STAYS IN THE LOCKED POSITION AND THE DOOR HAS TO BE MANUALLY OPENED FROM EXTERIOR. THE SAME DOOR WILL ONLY LOCK MANUALLY AND NOT BY AUTOMATION. CAUSING MY CHILDREN NOT TO WANT TO SIT BY THAT DOOR OUT OF FEAR OF NOT BEING ABLE TO GET OUT IN AN EMERGENCY. *JB

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jun 24, 2006TX

MY BRAKES BEGAN TO SQUEAL AROUND 50K. THIS IS THE FIRST BRAKE SERVICING REQUIRED ON THIS VEHICLE. I WAS TOLD BY A NUMBER OF MECHANICS THAT THE FRONT ROTORS NEEDED TO BE REPLACED BECAUSE THEY WERE WORN DOWN TOO MUCH. I WAS SURPRISED ABOUT THIS AND FOUND THAT THIS IS A VERY WELL KNOWN AND COMMON PROBLEM WITH THE 2003 FORD EXPEDITIONS. APPARENTLY, THESE ROTORS ARE NOT "DEFECTIVE" IN MATERIAL OR WORKMANSHIP OTHERWISE THERE WOULD BE A RECALL. THIS IS A PRIME EXAMPLE OF POOR DESIGN AND ENGINEERING. IT IS COMPLETELY RIDICULOUS TO EXPECT ANYONE TO BELIEVE IT IS NORMAL TO REPLACE BRAKE ROTORS ON EACH BRAKE PAD CHANGE. I HAVE BOUGHT AMERICAN MADE VEHICLES MY ENTIRE LIFE. I WAS ALWAYS TOLD THAT THE FOREIGN CARS WERE JUNK AND COST A LOT OF MONEY TO MAINTAIN. OVER THE YEARS I HAVE SPENT MUCH MONEY AND TIME REPAIRING MY AMERICAN MADE CARS. I HAD BOUGHT THE CHEAPEST CAR I COULD FIND BACK IN 2000. A HYUNDAI ELANTRA. I HAVE HAD ZERO PROBLEMS. NOT A SINGLE ONE. THE MILEAGE IS OVER 100K AND I HAVEN'T EVEN NEEDED TO CHANGE THE BRAKE PADS. THIS CAR WAS THE ABSOLUTE CHEAPEST CAR I COULD FIND ON THE MARKET IN 2000. I WILL TAKE THIS AS AN ILLUSTRATION OF HOW POORLY THE FORD LINE OF PRODUCTS ARE EITHER DESIGNED OR BACKED UP BY THE MANUFACTURER. *JB

Engine and Engine Cooling › Engine
Filed May 16, 200618 milesMN

1.) I WAS JUST DRIVING THE VEHICLE AND THE SPARK PLUG BLEW OUT OF THE ENGINE. 2.) I HAVE A 2003 FORD EXPEDITION 5.4 L TRITON V8 WITH 78,000 MILES AND THE SPARK PLUG BLOW OUT OF THE ENGINE. 3.) A FORD DEALER IS REPLACING THE HEAD ON MY EXPEDITION, COST $3000. *JB

Service Brakes, Hydraulic › Foundation Components › Disc › Pads
Filed May 11, 20062,474 milesCA

THE BRAKES ON THE 2003 EXPEDITION ISN'T DESIGNED TO HOLD THE HEAVY WEIGHT OF THE EXPEDITION. THIS CAUSE THE BRAKES TO NEED TO BE REPLACED NUMEROUS TIMES. FORD NEEDS TO RECALL THE BRAKES AND PUT BIGGER BRAKE PADS IN THEM. I HAVE HAD TO EVEN REPLACE THEM METAL TO METAL IN THE FRONT 7 TIMES IN 3 YEARS AND UNDER 45,000 MILES. I EVEN HAD TO REPLACE THE MASTER CYLINDER DUE TO LEAKAGE AT 45,000 MILES. ALSO DUE TO ELECTRONIC PROBLEMS I HAVE HAD I WAS UNABLE TO LOCK THE SUV AND HAD THE ALARM SOUND BECAUSE OF IT AND WINDOWS DON'T GO UP AND DOWN CORRECTLY. *JB

Electrical System
Filed May 4, 200659,751 milesWI

2003 EXPEDITION RELAY JUNCTION BOX BURNED. *TS ***NAR*** THE VEHICLE STALLED WHILE BEING DRIVEN. THE PROBLEM WAS DIAGNOSED AS A RELAY PROBLEM AND REPLACED THE RELAY. AFTER REPAIR THE VEHICLE WOULD NOT SHIFT INTO OVERDRIVE. THE DEALER PERFORMED DIAGNOSTIC TEST WHICH DETERMINED THAT THE JUNCTION HAD MELTED. THE JUNCTION BOX WAS REPLACED BUT THE VEHICLE STILL HAD NO OVERDRIVE NOR THIRD GEAR. THE DEALER REMOVED THE TRANSMISSION PAN AND FOUND INTERNAL TRANSMISSION DAMAGE. THE CONSUMER FEELS THAT THE TRANSMISSION WAS DESTROY WHEN THE JUNCTION BOX BURNED OUT. THE CONSUMER HAS THE BURNED JUNCTION BOX IN HIS POSSESSION. PRIOR TO THIS FAILED THE VEHICLE ALTERNATOR HAD TO BE REPLACED. *NM

Unknown or Other
Filed Apr 29, 2006TX

I BOUGHT THIS VEHICLE FROM JOE MYERS FORD ON 12/22/04. I HAD MANY PROBLEMS WITH THE SALESPERSON WHO IS JERRY DELGADO. HE LIED TO ME. JOE TOLD ME THAT I WAS GOING TO MAKE A CERTAIN PAYMENT AND REALITY I ENDED MAKING ANOTHER PAYMENT. HE ALSO PUT ALL THESE DIFFERENT INSURANCES THAT I DIDN'T ASK FOR OR WAS ASKED TO IF I WANTED. I TRIED TO CANCEL THE BUT THEY DIDN'T WANT TO. THE SALESPERSON WAS NO HELP AT ALL. HE DIDN'T EXPLAIN TO ME EVERYTHING THAT WAS NEEDED TO EXPLAIN LIKE HOW LONG I WAS GOING TO BE PAYING FOR THE SUV. *JB

Engine and Engine Cooling › Engine › Gasoline
Filed Apr 17, 2006107,000 milesCA

AFTER MY 100,000 MILE SERVICE WHICH INCLUDED A SPARK PLUG CHANGE, TWO SPARK PLUGS BLEW OUT, CAUSING DAMAGE TO THE CYLINDER HEAD AND MAJOR REPAIR COST. *JB

Electrical System › Ignition
Filed Apr 11, 200635,800 milesIA

COIL PACK WENT OUT ON MY 2003 FORD EXPEDITION @ 36,200 MILES, 200 MILES OUT OF WARRANTY. DEALER WOULD NOT MAKE EXCEPTION AND COVER. *NM

Electrical System › Ignition
Filed Apr 9, 200653,700 milesMD

WHILE TRAVELING AT HIGHWAY SPEEDS, THE ENGINE WOULD QUIT WITH NO PROCEEDING SYMPTOMS OR INDICATIONS. SHIFTING TO NEUTRAL AND TRYING TO RE-START WOULD NOT WORK. SHIFTING TO NEUTRAL, TURNING OFF THE IGNITION AND THEN TURNING THE KEY TO START DID CAUSE A RE-START. THIS PROBLEM CAUSES THE "SERVICE ENGINE SOON" LIGHT ON THE DASH TO LIGHT, SO A CODE IS BEING GENERATED. FORD IS AWARE OF THIS PROBLEM, SINCE IT HAS ISSUED A NOTICE (NOT A RECALL) TO IT'S SERVICE DEPARTMENTS. THE REPAIR IS THE REPLACEMENT OF A WIRING HARNESS AND REPROGRAMMING OF THE PROCESSOR. FORD HAS NOT ISSUED A RECALL FOR THIS VERY UNSAFE PROBLEM, SO THE CHARGE FOR THE WORK IS $ 358.18. *NM

Vehicle Speed Control
Filed Apr 3, 200682,000 milesOH

DT*: THE CONTACT STATED THE VEHICLE WAS STOPPED WITH THE BRAKE PEDAL DEPRESSED AND THE RPM'S SURGED TO 6000. THE VEHICLE WAS PUT IN PARK AND THE ENGINE RETURNED TO NORMAL. THE VEHICLE HAS NOT BEEN TO A DEALERSHIP.

Fuel System, Gasoline › Storage › Tank Assembly
Filed Mar 31, 200650,000 milesNC

FUEL PUMP COULD NOT MAINTAIN PROPER FUEL PRESSURE. WHEN IT WAS REPLACED, DEALERSHIP SERVICE DEPT. DISCOVERED NECK ON FUEL TANK WAS WARPED WHERE FUEL PUMP CONNECTS TO FUEL TANK. EVIDENCE OF FUEL LEAK DUE TO THIS PROBLEM WAS DISCOVERED. *NM

Electrical System › Wiring
Filed Mar 30, 200658,500 milesMD

I OWN A 2003 FORD EXPEDITION THAT HAS BEEN GIVING ME PROBLEMS SINCE DAY ONE. I HAVE HAD SEVERAL ELECTRICAL PROBLEMS WITH THE VEHICLE CAUSING THE LIGHTS TO REMAIN ON AT ALL TIMES AND MY BATTERY TO RUN DOWN TWICE. THE DOORS ALL SEEM TO LOCK AND UNLOCK ONLY WHEN THEY WANT TO AND THE MOST RECENT OF MY COMPLAINTS IS THE REAR PASSENGER DOOR HAS BEGUN OPENING ON ITS OWN WHILE BEING DRIVEN. MY 10 MONTH OLD DAUGHTER AND I WERE OUT SHOPPING AT A LOCAL SHOPPING CENTER A FEW WEEKS AGO AND WHILE MAKING A TURN AND PREPARING TO PARK IN A SPACE THE REAR PASSENGER DOOR FLUNG COMPLETELY OPEN. I WAS STUNNED. MY DAUGHTER LUCKILY WAS SAFELY BELTED IN HER CAR SEAT IN THE MIDDLE SEAT. I SHUDDER TO THINK WHAT COULD HAVE HAPPENED IF MY OTHER TWO CHILDREN HAD OF BEEN WITH ME AT THE TIME AND HAD BEEN SITTING BY THAT DOOR WHICH MY 5 YEAR OLD USUALLY DOES ON A DAILY BASIS. I CONTACTED FORD MOTOR COMPANY AND THEY TOLD ME TO HAVE IT EVALUATED BY A FORD DEALERSHIP WHICH I DID AND IT WAS PROVEN TO BE A FAULTY LATCH AND SWITCH. I WAS TOLD THAT THERE WAS NO MORE WARRANTY ON THE VEHICLE AND THAT NO EXTENDED WARRANTY WOULD COVER IT. IT IS CONSIDERED TO BE NORMAL WEAR AND TEAR. I HAVE OWNED THE VEHICLE LESS THAN 3 YEARS AND I DON'T UNDERSTAND HOW A FAULTY LATCH AND SWITCH COULD END UP BEING MY FAULT. I HAVE AUTHORIZED THE DEALERSHIP TO REPAIR NEEDLESS TO SAY IT IS NOT WORTH THE SAFETY OF MY CHILDREN, BUT I AM STILL UNSURE HOW A FAULTY PART IS DEEMED THE RESPONSIBILITY OF THE CONSUMER. I HAVE HAD SEVERAL SWITCHES

Structure
Filed Mar 14, 2006CT

2003 EXPEDITION HEADLIGHT FAILED FOUR DIFFERENT TIMES DUE TO WATER LEAKAGE. HEAT BRACKETS RUSTED DUE TO WATER LEAKAGE. *TS THE CONSUMER STATED THAT FORD WAS AWARE OF THE BODY SEAL PROBLEM WITH THE VEHICLE, BUT DIDN'T ISSUE A RECALL. THE DEALER TRIED TO FIX THE PROBLEM SIX TIMES WITH NO SUCCESS. THE DRIVERS SIDE DOOR RATTLED. *JB

Air Bags › FrontalCrash2 injured
Filed Mar 6, 200663,323 milesVA

DT*: THE CONTACT STATED WHILE DRIVING 45 MPH IN SNOW, WHILE CHANGING LANES THE VEHICLE HIT A TREE HEAD ON, THE FRONTAL AIRBAGS DID NOT DEPLOY AND THE FRONT AND REAR SEAT BELTS FAILED. THIS OCCURRED WITHOUT WARNING AND PICTURES WERE TAKEN AT THE SCENE. THE DRIVER AND PASSENGER RECEIVED MINOR INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE SUSTAINED BODY DAMAGE AND WAS TOWED TO AN INDEPENDENT REPAIR SHOP HOWEVER NO REPAIRS WERE MADE. THE MANUFACTURER WAS CONTACTED. CONTACT WAS SEEKING FROM FORD THE REASSURANCE OF SAFETY . HE WANTS FORD TO TON INSPECT THE VEHICLE AND DETERMINE WHY THE AIR BAGS DID NOT WORK. THE IMPACT WA SHARD ENOUGH TO TRIGGER THEM. THE REASON GIVEN TO THE CONSUMER WAS THAT THE SENSOR WAS NOT HIT HARD ENOUGH. WANTS THE DEALER TO BE MORE FORTHRIGHT WITH CONTACT AND TELL HIM THE TRUTH. *AK

Structure
Filed Mar 1, 2006NY

2003 EXPEDITION LEAKED WATER INTO HEADLIGHTS CAUSING IT TO FAIL. SEAT BRACKETS RUSTED CAUSED BY WATER LEAKS AND DOOR RATTLED. *TS THE DEALER WAS AWARE THAT THERE WAS BODY SEAL PROBLEM. *JB

Seats › Mid/Rear Assembly
Filed Feb 10, 200658,000 milesNJ

HAVE A FORD EXPEDITION. THE 2ND ROW, MIDDLE SEAT WILL NOT STAY IN A LOCKED UPRIGHT POSITION. NOTIFIED FORD, AS THIS IS A SERIOUS SAFETY INFRACTION. ANY CHILD OR ADULT COULD BE SERIOUSLY HARMED IN THE EVENT OF AN ACCIDENT, AS THE SEAT WOULD COLLAPSE FORWARD. FORD CLAIMS THE PART WHICH CONTROLS THE LATCHING OF THE SEAT INTO AN UPRIGHT POSITION (KNOWN AS A SEAT HANDLE RELEASE) IS TRIM AND THEREFORE UNCOVERED BY WARRANTY. THIS IS NOT AN ISSUE OF FIXING A DOOR HANDLE OR A CRACKED PIECE OF PLASTIC, BUT TO CORRECT A SAFETY CONCERN THAT COULD CAUSE DAMAGE IN THE EVENT OF AN ACCIDENT. REPEATED PHONE CALLS TO FORD HAS YIELDED NO RESULTS AND WHILE THE FORD EMPLOYEES I SPOKE WITH CONCUR THAT THE ISSUE IS A SAFETY CONCERN, THEY ARE UNWILLING TO RE-CATEGORIZE THE PART OR ALLOW THE PART TO BE COVERED UNDER WARRANTY. *NM

Power Train › Automatic Transmission › Lever and Linkage › Column Shift
Filed Feb 3, 200638,949 milesCA

DT*: THE CONTACT STATED WHILE ATTEMPTING TO CHANGE GEARS THE GEAR SHIFTER BROKE. THE ENGINE WAS IDLING WHEN THE SHIFTER BROKE. THE VEHICLE WAS TOWED TO THE DEALERSHIP. UPON INSPECTION THE DEALER DETERMINED THE GEAR SHIFTER WAS DEFECTIVE. THE ENTIRE STEERING COLUMN WAS REPLACED. UPDATED 3/10/2006 - *NM

Engine and Engine Cooling › Engine
Filed Jan 20, 2006105,000 milesIL

ON JANUARY 18, 2006 I WAS DRIVING MY 2003 FORD EXPEDITION WITH A 5.4L TRITON V8. JUST SOUTH OF CHICAGO THE ENGINE BLEW A SPARK PLUG FROM THE #5 CYLINDER. FORD WANTS $4500 TO REPAIR AND SEEMS TO BELIEVE THAT THERE IS NO KNOWN PROBLEM. THIS COULD HAVE RESULTED IN FIRE SINCE THE PLUG WAS OUT OF THE ENGINE AND THE INJECTOR WAS STILL FIRING PUTTING RAW GAS IN THE CYLINDER. I COULD SMELL THE GAS. IF IT HAD SPILLED OUT ONTO THE ENGINE, A FIRE COULD RESULT. FORD HAS NO INTEREST IN REPAIRING THIS PROBLEM. *NM

Visibility › Power Window Devices and Controls
Filed Jan 18, 200655,000 milesCA

DT*: THE CONTACT STATED THE ELECTRIC WINDOWS IN THE VEHICLE WORK INTERMITTENTLY. THE VEHICLE HAS NOT BEEN TAKEN TO THE DEALERSHIP FOR INSPECTION. *NM UPDATED 2/9/2006 - *NM

Tires › Sidewall
Filed Jan 11, 200638,000 milesIN

RUNNING ABOUT 50 MPH AND SIDEWALL BLEW OUT ON TIRE CONTINENTAL TIRE. *JB

Air Bags
Filed Jan 5, 20061,000 milesGA

DT*: THE CONTACT STATED THE AIRBAG WARNING LIGHT INTERMITTENTLY ILLUMINATED. THE FIRST TIME THE AIRBAG LIGHT ILLUMINATED WAS WHILE DRIVING, THE VEHICLE LOST POWER, AND THE ENGINE LOCKED , AND WOULD NOT START. THE CONTACT HAD THE VEHICLE TOWED TO A DEALER. THE DEALER REPLACED AN UNKNOWN FUSE. ALTHOUGH THE VEHICLE DID NOT SUFFER ANOTHER LOSS OF POWER AS STATED BEFORE THE AIRBAG WARNING LIGHT CONTINUED TO ILLUMINATE. THE VEHICLE WAS RETURNED TO THE DEALER, WHO REPLACED THE AIRBAG WARNING LIGHT AS WELL AS THE FRONTAL AIRBAGS. THE DEALER SUGGESTED THERE WAS NO DANGER AND THE VEHICLE WAS SAFE TO DRIVE, HOWEVER THE AIRBAG WARNING LIGHT CONTINUED TO ILLUMINATE. THE VEHICLE IS CURRENTLY AT THE DEALERSHIP WHERE THE DEALER PLANS TO REPLACE THE WIRING HARNESS.*AK

Engine and Engine Cooling › Engine › Gasoline
Filed Nov 17, 200565,000 milesMA

THIS COMPLAINT IS IN REFERENCE TO A MECHANICAL PROBLEM I HAD WITH MY 2003 FORD EXPEDITION. WHILE DRIVING ON INTERSTATE I-90 NEAR BOSTON, MA, THE ENGINE EJECTED A SPARK PLUG FROM THE HEAD CASING OF MY MOTOR (THIRD PLUG ON THE PASSENGER SIDE). WHEN THE PLUG EJECTED, IT TOOK WITH IT ALL OF THE THREADS IN THE CASING, RESULTING IN SIGNIFICANT DAMAGE TO THE HEAD. THIS HAPPENED VERY SUDDENLY, AND RESULTED IN A DRAMATIC REDUCTION IN VEHICLE PERFORMANCE - WHICH NEARLY CAUSED A VEHICLE CRASH ON THE HIGHWAY. I WAS STRANDED ON THE MASSACHUSETTS TURNPIKE FOR SOME TIME AND HAD TO HAVE THE VEHICLE TOWED. MUCH TO MY SURPRISE, MY MECHANIC INDICATED THAT THIS WAS THE 4TH EXPEDITION HE HAD SEEN THIS YEAR WITH THIS DAMAGE TO THE EXACT SAME PLUG CASING - IN HIS MIND CLEARLY A DEFECT GIVEN THAT THESE WERE ALL RELATIVELY NEW VEHICLES WITHOUT SIGNIFICANT MILEAGE ON THEM. I CALLED FORD ON THIS - BUT THEY CLAIMED THIS WAS NOT A COMMON PROBLEM (I DID NOT BELIEVE THEM). MY REPAIR COSTS FOR THIS WERE OVER $2,000. SUBSEQUENT REVIEW OF YOUR WEBSITE INDICATES THAT A CLASS ACTION LAWSUIT HAS BEEN FILED BY SEVERAL PERSONS IN CALIFORNIA CLAIMING TO HAVE INCURRED THE SAME TYPE OF DAMAGE. IT APPEARS AS THOUGH THIS IS ON YOUR RADAR SCREEN, BUT I WOULD LIKE TO FORMALLY SUBMIT THIS REQUEST THAT THIS BE LOOKED INTO ON MY BEHALF AS WELL AS FOR OTHERS WHO I'M SURE THIS HAS HAPPENED TO ALREADY - BUT ARE NOT AWARE THAT THIS MAY BE A WIDESPREAD DEFECT/SAFETY ISSUE. *JB

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2003 Ford Expedition → · Every Expedition year → · How the figures are calculated →