Page 12 of 13 · complaints 551–600 of 615

2003 Ford Expedition complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2003 record →

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Abs Warning Light
Filed Oct 7, 2003VA

ABS BRAKING SYSTEM LIGHT APPEARED ON THE DASHBOARD WITHOUT ANY WARNING. THE DRIVER WAS CONCERNED BECAUSE OF THE BRAKE POWER FAILED, AND VEHICLE WAS NOT STOPPING PROPERLY. PEDAL WAS HARD WHILE PRESSING ALL THE WAY DOWN TO THE FLOOR. *AK

Structure
Filed Oct 6, 2003300 milesNY

2003 EXPEDITION HAS BEEN VIBRATING SINCE NEW. PURCHASED IN SEPT 2002 IT HAS BEEN BACK TO THE DEALER NUMEROUS TIMES TO NO AVAIL. THEY CHANGED THE DIFFERENTIAL FLUIDS, THE TIRES , WORKED ON THE REAR CHANGED TIRE PRESSURES. LAST TIME FORD FACTORY REP CAME TO SAYVILLE FORD. SAID THERE IS A VIBRATION, BUT AN ACCEPTABLE ONE. TO WHO I DO NOT KNOW. THIS VEHICLE IS USED AS AN EMERGENCY VEHICLE. WHAT A LEMON. *JB

Service Brakes, Hydraulic › Foundation Components › Disc › Pads
Filed Oct 5, 2003IL

FRONT BRAKE PADS TURN THE WHEELS BLACK IN A MATTER OF COUPLE OF DAYS. *LA

Tires › Sidewall
Filed Oct 5, 2003PA

TIRE IS FLAKING ON SIDE WALL, THE WHITE WALL IS SHOWING THROUGH. CONTINENTAL TIRES. 2003 EXPEDITION. *JB

Visibility › Rearview Mirrors/Devices › ExteriorCrash
Filed Oct 3, 2003NC

THE SIDE MIRRORS ERRATICALLY REPOSITIONED THEMSELVES EACH TIME THE DOORS WERE UNLOCKED OR IF THE VEHICLE WAS PUT INTO REVERSE. ALSO, THE REVERSE SENSOR DID NOT WORK PROPERLY. *JB

Power Train › Clutch Assembly
Filed Oct 2, 2003NY

CLUTCH FAILED, CAUSING THE TIRES TO PRODUCE A GRINDING NOISE WHEN TURNING.*AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Oct 1, 200310,861 milesMD

WHILE APPLYING THE BRAKES, THE ABS LIGHT ILLUMINATED ON THE DASHBOARD AND THE VEHICLE HAD NO BRAKES. *AK. THE DEALER FOUND THE ABS OUT OF CALIBRATION. *JB

Service Brakes, Hydraulic
Filed Sep 17, 200332,000 milesVA

REAR BRAKE PADS WERE WORN TO THE METAL AT 32,000 MILES ON MY 2003 FORD EXPEDITION. I AM TOLD THAT THIS WAS VERY UNUSUAL FOR THE REAR PADS TO WEAR OUT SO FAST. BRAKES FELT LIKE THEY WERE FAILING AT THE TIME I HEARD THE SCRAPING OF THE METAL SCRAPING AGAINST THE ROTORS. *JB

Service Brakes, Air › Disc
Filed Sep 12, 2003OK

EXCESSIVE BRAKE DUST ON FRONT WHEELS. *PH

Power Train › Driveline › Differential Unit
Filed Sep 11, 20032,450 milesIL

HUMMING NOISE FROM FRONT DIFFERENTIALS. SPRING REQUIRED TO BE ADDED TO FRONT DIFFERENTIAL. REAR DIFFERENTIAL ALSO HAD TO BE REPLACED DUE TO PARTS MISSING FROM FACTORY ACCORDING TO THE DEALER. ALL THIS HAPPEN WITHIN 2,000 MILES OF PURCHASE ON MY 2003 FORD EXPEDITION.

Power Train
Filed Sep 8, 2003CA

THERE IS A RATTLING NOISE IN PASSENGER SIDE DOOR. AND AT TIME IT IS HARD TO CLOSE. WHEN THE VEHICLE REACHED 43 MPH A HUMMING NOISE COULD BE HEARD. THE HUMMING CONTINUED WHEN THE VEHICLE REACHED 59-72 MPH. THE TECHNICIANS REPLACED THE DRIVE SHAFT TWICE BUT THE NOISE CONTINUED. THERE WAS A ROARING NOISE WHICH CAME FROM THE WHEEL AREA. THE DEALER ADJUSTED THE PARK BRAKE SHOES. THE WAS NOISE THE STEERING WHEEL WAS TURN RIGHT OR LEFT. THE TECHNICIAN ADDED A WHEEL ADDITIVE. THE PASSENGER DOOR WAS DIFFICULT TO CLOSE. THE DEALER ADJUSTED THE STRIKER. THE FRONT WINDSHIELD WEATHER STRIP WAS LOOSE. THE DEALER RESEALED IT. THE WAS RATTLING IN THE CENTER OF THE DASH. THE DEALER REMOVED AND REINSTALLED A CLUSTER AND REINSTALLED THE INSULATION. THE DRIVER SIDE SEAT BELT TWISTED. *NLM

Power Train › Automatic Transmission
Filed Sep 5, 2003LA

I OWN A 2003 FOR EXPEDITION. IT RECENTLY CAME TO MY ATTENTION THAT I DO NOT HAVE TO ACTUALLY APPLY MY BRAKE TO MOVE MY CAR FROM PARK TO REVERSE. I ONLY HAVE TO BARELY TOUCH THE BRAKE PEDAL AND CAN PUT THE VEHICLE IN REVERSE. I FEEL THAT THIS CAN BE VERY DANGEROUS SHOULD A CHILD BE LEFT ALONE IN A RUNNING VEHICLE. HEN I TOOK THE VEHICLE TO THE DEALER HE LATER INFORMED ME THAT ALL 2003'S DO THIS.*AK I CONTACTED FORD MOTOR COMPANY BUT, ALSO FEEL IT IS NECESSARY TO INFORM YOU AND ASK FOR YOUR ASSISSTANCE IN THIS MATTER.

Seats › Mid/Rear Assembly1 injured
Filed Sep 4, 200360,800 milesWA

THE THIRD ROW SEATS ARE POWER SEATS. THE SEATS SHOULD HAVE NO MOVEMENT IF AN OBSTRUCTION OCCURRED, BUT FAILED TO DO SO, AND THE CHILD'S LEG BECAME CAUGHT IN THE SEAT. *AK THE CONSUMERS TWIN SONS CLIMBED OVER THE SEAT INTO THE BACK. ONE CHILD WAS NEXT TO THE 3RD ROW SEAT WITH HIS LEG AND KNEE NEXT TO THE WINDOW AND THE OTHER CHILD PUSHED THE POWER SEAT BUTTON WHEN THE OTHER CHILD'S LEG HAD BECAME STUCK. (THE OWNERS MANUAL STATED THAT THE SEATS WOULD STOP WITHIN 1-10 SECONDS OF AN OBSTRUCTION) *SCC *JB

Suspension
Filed Sep 1, 2003100 milesIL

VIBRATION FROM TIRES WHEN DRIVING ON HIGHWAY.*AK

Air BagsCrash4 injured
Filed Aug 28, 20038,000 milesMA

WHILE TOWING A 30 FOOT TRAILER AND DRIVING AT 60 MPH CONSUMER HEARD A LOUD POPPING SOUND. A FEW SECONDS LATER THE TRAILER STARTED TO SWAY AND CONSUMER LOST CONTROL . VEHICLE AND TRAILER FLIPPED OVER SEVERAL TIMES. CONSUMER'S CHILDREN WERE TREATED AT A HOSPITAL FOR MINOR BRUISES. CONSUMER'S WIFE SUSTAINED CHEST AND BACK INJURIES. CONSUMER SUSTAINED A BRUISED ANKLE/ELBOW/ BACK, AND NECK PROBLEMS. NONE OF THE AIR BAGS DEPLOYED DURING THIS INCIDENT. *AK

Electrical System
Filed Aug 28, 2003TX

CONSUMER COMPLAINED ABOUT ELECTRICAL SYSTEM PROBLEMS. EVERY TIME VEHICLE PASSED BY RADAR WEATHER STATION THAT WAS LOCATED NEAR THE AIRPORT DRIVER'S SEAT WOULD RECLINE BACK TO THE FURTHEST POSITION. *AK

Suspension
Filed Aug 24, 200311 milesGA

2003 FORD EXPEDITION LEMON VIBRATION. 8AK

Latches/Locks/Linkages › Doors › Latch
Filed Aug 15, 2003TX

THE CONSUMER STATED THAT WHEN SHE RESTED HER ARM ON THE FRONT DOOR THE AUTOMATIC LOCK PINCHED AND PULLED HER SKIN INTO THE LOCKING MECHANISM. SHE ALSO STATED THAT THIS HAS HAPPENED TO HER MORE THAN ONCE, AND IF THIS HAPPENS TO A SMALL CHILD IT COULD REALLY BE A PROBLEM. *AK *SCC *NLM

Visibility › Rearview Mirrors/Devices › Exterior
Filed Aug 10, 2003SC

2003 FORD EXPEDITION EDDIE BAUER EDITION. SIDE REAR VIEW MIRRORS WITH BACKUP ASSIST WILL MALFUNCTION AT ANYTIME CAUSING YOU TO CONSTANTLY BE AWARE THAT THE MIRRORS ARE NEVER GOING TO BE RESET TO THE DRIVERS DESIRED SETTING. THIS IS A ROAD HAZARD THAT NEEDS TO BE RECALLED. IF THE DRIVERS OF THESE PARTICULAR VEHICLES HAVE TO CHECK THERE SIDE VIEW MIRRORS TO CHANGE LANES ETC. THEY RUN THE RISK OF SIDE IMPACTING SOMEONE OR CAUSING AN ACCIDENT . *NLM

Suspension
Filed Aug 9, 2003VA

WHEN TURNING LEFT OR RIGHT LOUD GRINDING NOISE- HAS BEEN SERVICED 4 TIMES AND AFTER THE LAST TIME IT STOPPED, BUT HAS SINCE RETURNED. ALSO, EXCESSIVE AMOUNTS OF BRAKE DUST ON WHEELS, AND THEY ARE MAKING NOISES. ALSO AS IF THEY NEED TO BE CHANGED AND THERES ONLY 4000 MILES ON THE TRUCK. *AK

Visibility › Windshield
Filed Aug 8, 2003FL

I HAVE A 2003 FORD EXPEDITION WITH A LEAKING WINDSHIELD/MOON ROOF. I HAVE TAKEN IT TO MAROONE FORD IN DELRAY BEACH FLORIDA 3 TIMES AND EACH TIME THEY KEPT IT FOR 2 DAYS AND PERFORMED WATER SPRINKLER TESTS. THEN CLAIMED TO HAVE REPAIRED IT. I JUST GOT IT BACK AGAIN ON AUG. 7, 2003 AND AM WAITING FOR THE NEXT BIG RAIN. THE DEALER DOES NOT SEEM TO KNOW WHY THIS IS HAPPENING. I ALSO HAVE THE POSSESSED SIDE MIRROR PROBLEM. THEY JUST DO THEIR OWN THING WHEN I REVERSE THEN DRIVE. THIS IS ANOTHER ISSUE THE DEALER HAS YET TO FIGURE OUT. FORTUNATELY, FLORIDA HAS A LEMON LAW AND I PLAN TO EXERCISE IT AS SOON AS THE NEXT LEAK APPEARS. YOU WOULD THINK THAT A PERSON WOULD NOT HAVE TO WORRY ABOUT SUCH SIGNIFICANT PROBLEMS WHEN PAYING A HIGH PRICE FOR A VEHICLE OR AT LEAST BE ABLE TO GET THE PROBLEM FIXED THE FIRST TIME.

Power Train › Axle Assembly
Filed Aug 2, 2003SC

GRINDING NOISE IN THE REAR AXLE WHEN TURNING LEFT OR RIGHT AFTER VEHICLE HAS SET OVERNIGHT OR FOR A LONG ENOUGH PERIOD SO AXLE COMPONENTS COOL DOWN TO AMBIENT TEMPERATURE. I HAVE HAD VEHICLE IN FOR SERVICE 4 TIMES AND IT SPENT ALMOST 3 WEEKS IN THE SHOP. PROBLEMSEEMED TO BE FIXED AFTER LAST VISIT, BUT NOISE HAS REAPPEARED AGAIN. SOUNDS WORSE. VEHICLE WILL NOW BE GOING IN FOR THE FIFTH TIME FOR THE SAME PROBLEM. THERE IS SOMETHING WRONG, BUT I CANNOT GET FORD TO ADMIT ANYTHING.*AK

Service Brakes, Hydraulic
Filed Jul 31, 2003LA

EXCESSIVE BRAKE DUST ON WHEELS. AFTER CLEANING THE WHEELS ARE COMPLETELY BLACK AFTER ONE DAY. *PH

Visibility › Rearview Mirrors/Devices › Exterior
Filed Jul 23, 2003GA

EXTERIOR MIRRORS SHAKE WHILE DRIVING. ONE MIRROR HAS ALREADY BEEN REPLACED BY THE DEALER, BUT IT STILL SHAKES. IT IS VIRTUALLY IMPOSSIBLE TO GET A CLEAR VIEW OF TRAFFIC BEHIND YOU. THIS POSES A VERY DANGEROUS SITUATION. DEALER SAID "THEY ARE ALL LIKE THAT, EVEN ON THE BRAND NEW VEHICLES". SOUNDS LIKE FORD NEEDS TO FIND A SUPPLIER WITH A BETTER QUALITY PRODUCT BEFORE THESE MIRRORS CAUSE AN ACCIDENT - WHETHER WITH MY VEHICLE OR SOMEONE ELSE'S.*AK

Visibility › Rearview Mirrors/Devices
Filed Jul 23, 2003CA

THE VEHICLE IN QUESTION HAS BEEN IN THE SHOP TWICE FOR MISFIRE IN THE ENGINE. THE MOTOR STARTED RUNNING ROUGH RIGHT AFTER A STARTUP ONE MORNING WITH A SUBSTANTIAL AMOUNT OF SMOKE COMING OUT OF THE EXHAUST AND ABOUT A WEEK LATER ANOTHER ENORMOUS AMOUNT OF SMOKE ON STARTUP IN THE MORNING. THE CHAIN OF EVENTS ALSO CAUSED OTHER INTERMITTEN PROBLEMS WITH THE PERFORMANCE OF THE VEHICLE SUCH AS A SENSE OF SLACK BETWEEN THE ENGINE AND REAR DIFFERENTIAL WHEN UP SHIFTING AND DOWN SHIFTING. THE VEHICLE ALSO HAS INTERMITTEN PROBLEMS STARTING , FOR EXAMPLE, YOU HAVE TO CRANK THE ENGINE THREE TO FOUR SECONDS LONGER THAN NORMAL AND AT TIMES I HAVE HAD TO STOP THE IGNITION AND TRY AGAIN. THERE HAVE BEEN OTHER PROBLEMS WITH THE VEHICLE THAT HAVE BEEN RESOLVED AND A CONTINUED PROBLEM WITH THE MIRRORS MOVING WHEN THEY ARE NOT SUPPOSED TO, ALTHOUGH I HAVE NOT SEEN THEM MOVE WHILE DRIVING AS OF THUS FAR. PLEASE NOTE THE INCIDENT DATE SHOWN BELOW IS APPROXIMATE AND IS WHEN THE PROBLEMS STARTED. I HAVE FILED COMPLAINTS WITH FORD MOTOR COMPANY,DEPARTMENT OF CONSUMER AFFAIRS AND MAILED AN APPLICATION TO THE DISPUTE SETTLEMENT BOARD OFFERED THROUGH FORD MOTOR COMPANY.*AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jul 21, 2003TX

CONSUMER STATES WHEN PRESSING ON BRAKE PEDAL VEHICLE GOES INTO EXTENDED STOPPING DISTANCE. CONSUMER HAS TO APPLY FORCE TO BRAKES TO STOP VEHICLE. *AK

Visibility › Rearview Mirrors/Devices › Exterior
Filed Jul 18, 2003MO

THE SIDE MIRRORS MOVED AT THEIR OWN FREE WILL WHILE DRIVING . THE REVERSE SENSOR DID NOT WORK PROPERLY. THE MIRRORS MOVED IN REVERSE NOT UP AND DOWN. WHICH MADE IT DIFFICULT TO SEE WHEN DRIVING. *JB *CB *JB

Service Brakes, Air › Disc › Pads
Filed Jul 16, 2003MD

EXCESSIVE BRAKE DUST ON FRONT WHEELS. BLACK AFTER 2 DAYS.*AK

Visibility › Rearview Mirrors/Devices › Exterior
Filed Jul 15, 200318,500 milesFL

SIDE MIRRORS DO NOT RETURN TO ORIGINAL POSITION AFTER BACKING UP. TOO MUCH BRAKE DUST AND WEAR. TIRES HAD TO BE REPLACED AT 20,000 MILES FOR SIDEWALL DEGRADATION.*AK

Electrical System
Filed Jul 11, 2003FL

THE DRIVER AND REAR VIEW MIRRORS ERRATICALLY REPOSITIONED EACH TIME THE DOORS WERE UNLOCKED OR IF THE VEHICLE WAS PUT INTO REVERSE *AK *CB. ALSO THE DRIVER SEAT REPOSITIONED ON ITS OWN, AND BECAME STUCK IN THAT POSITION. *JB

Visibility › Rearview Mirrors/Devices › Exterior
Filed Jul 1, 20037,500 milesTX

SIDEVIEW MIRRORS FAIL TO RETURN TO THEIR 'UPRIGHT' POSITION AFTER REVERSING. *AK

Service Brakes, Air › AntilockCrash
Filed Jun 20, 2003MD

WHEN APPLYING BRAKES AT ANY SPEED IN CURVES OR AT AN INCLINE, BRAKE PEDAL WILL BUCKLE AND GO TO THE FLOOR, RESULTING IN NO BRAKING ACTION. THIS HAPPENED 8 TIMES. ON 27 MAY AT TAKE OFF AFTER A COMPLETE STOP, CONSUMER APPLIED BRAKE, NO BRAKING ACTION, VEHICLE HIT ANOTHER. DAMAGE WAS $1272.*AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited SlipCrash
Filed Jun 18, 20035 milesMD

ON A NUMBER OF OCCASIONS THE ABS SYSTEM HAS FAILED TO PERFORM AS DESCRIBED BY THE MANUFACTURER. UPON STOPPING WHEN THE ABS TAKES OVER MY VEHICLE BUCKS AND SENDS ME BUCKING THROUGH INTERSECTIONS. ACCORDING TO THE DEALERSHIP WHERE I PURCHASED THIS IS THE WAY THE ABS WORKS. THIS VEHICLE ALSO HAS VERY POOR VISIBILITY, THERE ARE MANY LARGE BLIND SPOTS. *NLM

Seat Belts › Rear/Other
Filed Jun 4, 2003NC

2003 FORD EXPEDITION - SECOND ROW SEAT BELTS CONTINUALLY TWIST WHEN BUCKLING CHILD IN CAR SEAT. I HAVE TRIED STRAIGHTENING BELT SEVERAL TIMES. THIS IS A CONCERN TO ME BECAUSE IF THE BELT SHOULD TWIST ACROSS THE SHOULDER OR BELLY IT COULD CAUSE MORE BODILY INJURY THAN A BELT THAT IS FLAT. THE BELTS APPEAR THIN AND FLOPPY. *NLM

Service Brakes, Hydraulic › Foundation Components › Disc › Pads
Filed Jun 4, 2003OH

BRAKE DUST ON FONT WHEELS. *NLM

Tires › Sidewall
Filed May 23, 20034,521 milesGA

CONTINENTAL CONTITRAC TR - P265-70R-17 SIDEWALL CAME COMPLETELY APART AND ALMOST CAUSED A TRAGEDY. MY FAMILY IS NOT SAFE WITH THESE TIRES ON MY NEW EXPEDITION - FOUND OUT CONTINENTAL HAD A RECALL IN 2002 AND WANTED TO LET YOU KNOW OF ANOTHER PROBLEM - FORD WOULD NOT REPLACE MY TIRES - ONLY THE ONE THAT COULD HAVE KILLED MY FAMILY. THERE IS NO DAMAGE TO THE TREAD - THE TIRE JUST COMPLETELY SEPERATED IN 2 PIECES. I WOULD LIKE TO SEND A PICTURE IF POSSIBLE, AND WOULD GIVE YOU THE TIRES FOR TESTING.

Seat Belts › FrontCrash
Filed May 23, 2003TX

THE VEHICLE WAS INVOLVED IN A COLLISION, AND THE SEAT BELTS FAILED TO RESTRAIN THE CONSUMER. *JB

Structure
Filed May 22, 200325 milesNC

WE JUST BOUGHT A NEW 2003 EXPEDITION EDDIE BAUER 4X4. THE SAME NIGHT WE DROVE IT HOME IT STARTED TO RAIN AND WE NOTICED A LEAK AT THE DRIVER'S GRAB HANDLE. WE TOOK IT BACK TO THE DEALER AND THEY REPLACED THE FRONT WINDSHIELD STATING IT WAS NOT SEALED CORRECTLY TO THE CAR'S BODY. THE NEXT NIGHT IT RAINED AGAIN AND THERE WAS A PUDDLE OF WATER IN THE DRIVER'S SEAT. I TOOK IT BACK TO THE DEALERSHIP AND NOW THEY ARE SAYING THE INTERNAL AND EXTERNAL METAL WAS NOT SEALED AT THE LEFT TOP CORNER ON THE DRIVER'S SIDE. THEY ARE KEEPING IT OVERNIGHT TO SEE IF IT'S STILL LEAKING AND WILL NOTIFY ME TOMORROW. *NLM

Service Brakes, Hydraulic › Foundation Components › Disc › Pads
Filed May 19, 2003GA

THE FRONT WHEELS ON EVERY NEW EXPEDITION I SEE ON THE ROAD (INCLUDING MINE) DISPLAY A FAR EXCESSIVE SOOTING FROM THE FRONT BRAKE PADS. THIS RAPIDLY TURNS THE WHEELS DARK AND DIRTY, BUT MORE IMPORTANTLY INDICATE A FAR TOO EXCESSIVE WEAR RATE FOR THE FRONT BRAKE PADS, INDICATING AN ENGINEERING CHANGE OF PAD MATERIAL IS REQUIRED. *JB

Service Brakes, Hydraulic › Foundation Components › Disc › Pads
Filed May 19, 2003DE

EXCESSIVE BRAKE DUST ON FRONT WHEELS OF 2003 FORD EXPEDITION. FRONT BRAKES NEEDED REPLACEMENT AFTER ONLY 13,000 MILES. ROTORS ALSO NEEDED REPLACEMENT. BRAKE REPLACEMENT ON ALL PREVIOUS VEHICLES TOOK PLACE AFTER 25,000 MILES WERE ON THE VEHICLES. FORD CUSTOMER SERVICE DID NOT BELIEVE THAT THERE IS A PROBLEM WITH THE BRAKE PADS OR BRAKES AND WAS NOT WILLING TO DO ANYTHING TO RESOLVE THE PROBLEM. HOWEVER, I DID SEE A NOTICE TO FORD DEALERSHIPS THAT ADMITTED THE BRAKE DUST PROBLEM, AND STATED THAT FORD WAS LOOKING AT DIFFERENT BRAKE PADS FOR THE 2003 EXPEDITION. *JB

Tires
Filed May 15, 20035,000 milesTX

THE TRACTION ON ALL FOUR TIRES WERE NOT GOOD WHILE DRIVING IN THE RAIN. *NLM *SCC *JB

Engine and Engine Cooling › Engine
Filed May 14, 2003AL

2002 FORD EXPEDITION. ENGINE SUDDENLY SPEEDS UP WHEN APPLYING BRAKES DURING SLOW SPEED STOP. CONSIDERABLE BRAKE PEDDLE PRESSURE REQUIRED TO STOP VEHICLE. *NLM

Visibility › Glass, Side/Rear
Filed May 4, 20031,829 milesTX

REAR QUARTER PANEL (DRIVE SIDE)GLASS WINDOW WAS BLOWN OUT. NO APPARENT VANDALISM WAS DETECTED. 90% OF GLASS WAS DISCOVERED OUTSIDE OF THE VEHICLE INDICATING THAT THE WINDOW "EXPLODED" OUTWARD FROM INSIDE THE VEHICLE.*JB

Tires › Sidewall
Filed Apr 15, 2003PA

WHILE STOPPED AT A TRAFFIC LIGHT, THE PASSENGER REAR TIRE EXPERIENCED A BLOWOUT AT THE SIDEWALL. *JB

Electrical System
Filed Apr 10, 200355 milesNC

THE VEHICLE HAD AN ALL-INCLUSIVE COMPUTER CONSOLE ON DASHBOARD WHICH CONTROLLED THE FUNCTIONS OF REAR/SIDE VIEW MIRRORS AND MEMORY SEATS, ETC. THE CONSOLE DID NOT FUNCTION PROPERLY, WHICH CAUSED THE SIDE VIEW MIRRORS TO BE INCORRECTLY POSITIONED WHILE DRIVING. DEALER DIAGNOSED DEFECT WITH SYSTEM, BUT ADVISED THERE WAS NO REMEDY OR PARTS WHICH EXISTED TO CORRECT. *JB

Seat Belts › Front
Filed Apr 9, 2003GA

WHEN THE DRIVER ATTEMPTED TO AVOID AN ACCIDENT THE VEHICLE HIT A HIGHWAY WALL WHICH RESULTED IN THE DRIVERS SEAT BELT DISENGAGING. *NLM

Power Train › Automatic Transmission
Filed Apr 7, 2003TX

WHILE PARKED ON A SLIGHT INCLINE THE VEHICLE COASTED BACKWARDS WITHOUT WARNING. *NLM

Steering
Filed Apr 2, 2003SC

THE STEERING WHEEL WAS DIFFICULT TO TURN. *JB

Service Brakes, Hydraulic
Filed Mar 21, 2003MS

THERE IS AN ENORMOUS AMOUNT OF BRAKE DUST BUILD-UP ON THE FRONT AND BACK WHEELS. AFTER HAVING THE TRUCK WASHED, AN ENORMOUS AMOUNT OF BREAK DUST BEGAN TO BUILD-UP AFTER TRAVELING 1 MILE. *NLM I WAS TOLD BY THE DEALERSHIP SERVICE REPRESENTATIVE THAT THIS WAS THE #1 COMPLAINT MADE BY 2003 EXPEDITION OWNERS WHEN THEY BRING THEIR VEHICLES IN TO BE SERVICED. THE SERVICE REPRESENTATIVE ALSO SAID THAT THERE WAS NO SOLUTION TO THE PROBLEM. I CALLED THE FORD COMPANY AND THEY TOLD ME THE SOLUTION TO THE PROBLEM IS TO WASH THE WHEELS EVERY WEEK. THIS WILL NOT FIX THE BRAKE DUST PROBLEM, SO IT IS NOT A SOLUTION.

Parking Brake
Filed Mar 19, 2003FL

THE EMERGENCY BRAKE PEDAL WAS TOO HIGH ON THE VEHICLE. *JB

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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