Page 11 of 13 · complaints 501–550 of 615

2003 Ford Expedition complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2003 record →

Service Brakes, Hydraulic
Filed Mar 24, 200421,000 milesNV

FRONT BRAKES HAD TO BE REPLACED AT 20,000; WORN DOWN TO ZERO MM. CHECKED THREE MONTHS EARLIER AND THEY WERE AT 4MM AND TOLD THEY "MIGHT" NEED TO BE REPLACED AT THE NEXT SERVICE. ROTORS HAD TO BE SANDED. EXCESSIVE BLACK BRAKE DUST ON FRONT WHEELS, DUST ALSO EVIDENT ON BACK WHEELS. *NM

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Mar 17, 2004MO

WHILE DRIVING AT ANY BRAKING CONDITIONS AND WHEN DEPRESSING THE BRAKE PEDAL WAS DELAYED IN BRAKING WHICH RESULTED IN EXTENDED STOPPING DISTANCE. CONSUMER MADE CONTACT WITH THE DEALERSHIP ON SEVEN SEPARATE OCCASIONS, BUT THE PROBLEM STILL OCCURRED. *AK *MR

Air Bags › Frontal1 injured
Filed Mar 17, 2004AL

WHILE SITTING IN A PARKING LOT THE DRIVER AIR BAG DEPLOYED IN MY 2003 EXPEDITION. I HIT NOTHING AND NOTHING HIT ME. I CALLED FORD THEY HAD THE VEHICLE TOWED TO A DEALER WHO TOLD ME HE COULDN'T REPLACE THE BAG FOR THREE DAYS. I COULD EITHER STAY IN TEXAS OR CUT THE AIR BAG OFF AND DRIVE THE VEHICLE ANOTHER EIGHT HUNDRED MILES TO HOME. I CARRIED IT TO A DEALER IN BIRMINGHAM AND THEY KEPT IT FOR THREE WEEKS. I'M STILL NOT SURE WHY THE BAG DEPLOYED. WHEN THE BAG DEPLOYED IT HIT ME SO HARD IT INJURED MY LEFT ARM AND MY NECK, I HAD TO GO TO THE DOCTOR AND AM STILL TAKING ANTI INFLAMMATORY MEDICINE. *NM

Visibility › Glass, Side/Rear
Filed Mar 9, 200427,093 milesNV

I TURNED THE CORNER AND THE WHOLE BACK WINDOW SHATTERED. I STOPPED RIGHT AWAY AND LOOKED AROUND. MOST OF THE GLASS HAD SHATTERED OUTSIDE THE EXPEDITION. THERE WAS NO ROCK OR ANYTHING ELSE THAT HIT IT. AS A MATTER OF FACT, THE CORNER I TURNED AT, THERE WAS A METRO POLICE OFFICER THERE BECAUSE THERE WAS AN ACCIDENT IN THE MIDDLE THERE. MY CHILDREN WHERE SCARED AND CRYING BUT THERE WAS NO GLASS ON THEM. THE NEXT MORNING I TOOK THE 2003 FORD EXPEDITION DOWN TO FRIENDLY FORD AND THEY SAID IT IS NOT COVERED.

Steering › Steering Wheel/Handle Bar1 injured
Filed Feb 28, 2004223 milesCA

2003 FORD EXPEDITION. NO COMPONENT METIONED IN SUMMARY. *AK

Service Brakes, Hydraulic
Filed Feb 13, 2004CA

BRAKES, STEERING FAILED. *AK

Structure › Body › Door
Filed Feb 12, 2004TX

WHILE DRIVING 65 MPH DRIVER'S SIDE DOOR RATTLED. CONSUMER WAS INFORMED BY THE DEALER ON NUMEROUS OCCASIONS THAT THE DOOR WOULD BE REPLACED. CONSUMER WOULD PAY FOR THE REPAIRS BECAUSE VEHICLE WAS NOT COVERED BY THE WARRANTY. *AK

Wheels › Lugs/Nuts/Bolts/Studs
Filed Feb 11, 200424,300 milesMA

WHEN CHANGING A FLAT TIRE (ON TWO SEPARATE OCCASIONS) ONE OF THE BOLTS THAT SECURES THE LUG NUTS WHICH HOLDS THE TIRE ONTO THE AXLE BROKE. I AM CONCERNED THAT THESE BOLTS ARE WEAK AND WILL BREAK WHILE DRIVING. IS THIS A COMMON OCCURRENCE?. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Pads
Filed Feb 6, 20041 milesNC

UNUSUALLY HIGH VOLUME OF BRAKE DUST ACCUMULATION FROM FRONT BRAKE PADS ON '03 FORD EXPEDITION. *AK

Service Brakes, Hydraulic › Foundation Components › Master Cylinder
Filed Feb 6, 20045,691 milesCA

WHILE BACKING OUT OF THE GARAGE MY BRAKE PEDAL WENT TO THE FLOOR. A NEW MASTER CYLINDER AND BRAKE BOOSTER WERE REPLACED AT 5,000 MILES(5-21-2003). AT 15,000 MILES MY BRAKE PEDAL WENT TO THE FLOOR AGAIN, IT WAS TOWED TO THE DEALER WHERE I WAS TOLD THIS IS NORMAL AND IT WAS JUST THE BRAKE SYSTEM CHECKING ITSELF. I WILL BE BUYING A NEW CAR AND YOU CAN BE SURE IT WILL NOT BE A FORD!!!!!!!!!!!!!!!!!*AK

Vehicle Speed Control
Filed Feb 4, 20048,000 milesOK

2003 FORD EDDIE BAUER EXPEDITION: 3 INCIDENCES WHERE WHEN STOPPING , ONCE IN LINE AT MCDONALDS AND TWICE WHEN APPROACHING A STOP SIGN, THE VEHICLE MOTOR ACCELERATES AND IT IS IMPOSSIBLE TO STOP THE VEHICLE FROM MOVING FORWARD. DEALERSHIP HAS HAD THE VEHICLE OVER 3 WEEKS AND CANNOT DUPLICATE THE PROBLEM. SINCE THEY CANNOT DUPLICATE THE PROBLEM-THEIR CONTENTION IS THERE IS NOT A PROBLEM. I REFUSE TO DRIVE AN UNSAFE VEHICLE. IF THEY CANNOT FIND A PROBLEM THEY NEED TO REPLACE THE VEHICLE AND TAKE THIS ONE TO ENGINEERS TO RESEARCH SAFETY HAZARD. THIS VEHICLE ONLY HAS 9,000 MILES IT IS STILL A NEW VEHICLE. *AK

Power Train › Axle AssemblyCrash
Filed Jan 30, 2004VA

MY 2003 EXPEDITION HAS HAD THE REAR DIFFERENTIAL FAIL TWICE IN LESS THAN FIVE MONTHS. THE FIRST TIME WITH 1668 MILES ON IT, THE FAILURE RESULTED IN THE TOTAL LOSS OF MY 22 FOOT TRAVEL TRAILER. THE SECOND TIME IT FAILED THE VEHICLE HAD 5142 MILES ON IT!

Tires
Filed Jan 28, 2004145,000 milesVA

CONTINENTAL TIRES, SIZE P265/70R15; WHILE DRIVING AT 30 MPH REAR DRIVER'S SIDE TIRE BLEW OUT. *AK

Electrical System
Filed Jan 23, 200414,723 milesCO

DURING A RECENT TRIP TO DENVER, THE TEMPERATURE DROPPED BELOW 20 DEGREES AND THE BACK-UP WARNING BEGAN MALFUNCTIONING. AT THE SAME TIME, THE ADVANCE TRAC LIGHT ILLUMINATED AND ALTHOUGH I CYCLED THE SWITCH, THE SYSTEM WOULD NOT COME ONLINE. THE BACK-UP WARNING SYSTEM EITHER EMITTED A CONSTANT TONE, EVEN THOUGH NOTHING WAS BEHIND ME OR I COULD GET RIGHT NEXT TO SOMETHING AND IT FAILED TO ALARM. I TOOK THE VEHICLE INTO THE DEALER WHERE I PURCHASED THE VEHICLE AND WAS TOLD THAT SINCE IT IS AN INTERMITTANT PROBLEM THAT ONLY OCCURS WHEN IT IS COLD, THAT THERE IS NOTHING THAT THEY COULD DO, AS THEIR SHOPS ARE HEATED TO ABOUT 68 DEGREES. THIS VEHICLE ALSO EXPERIENCES PROBLEMS WITH THE SIDE MIRRORS MOVING OF THEIR OWN ACCORD. THE DIRECTION IS NOT ISOLATED TO A SINGLE DIRECTION. SOMETIMES THEY MOVE UP AND OTHER TIMES DOWN. MOSTLY WITH THE PASSENGER SIDE, BUT IT HAS HAPPENED IN BOTH. IN SOME CASES IT IS ONLY A MINOR CHANGE AND AT OTHER TIMES IT IS QUITE DRASTIC. THE DEALER STATES THAT THE MINOR CHANGES ARE BECAUSE I SIT IN THE SEAT DIFFERENTLY EACH TIME I SIT IN THE VEHICLE AND THE MAJOR CHANGES IN SETTINGS CANNOT BE DUPLICATED AND THEREFORE, THEY CANNOT FIX IT. ASIDE FROM THIS, I ASKED THE DEALER IF THERE WERE ANY OUTSTANDING RECALLS AND WAS TOLD NO. ACCORDING TO THE VEHICLE PAGE THAT THEY PROVIDE, THERE ARE 8 RECALLS FOR THIS VEHICLE AND THEY CLAIM THAT THEY HAVE NOTIFED ME OF THESE RECALLS. THE RECALLS ARE: 01V310000, 02V154000, 02V018008, 02V317000, 03V074000, 03V094000, 03V251000,

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jan 22, 200423,000 milesCA

BRAKE ROTORS WORE OUT PREMATURELY. *AK

Tires › Sidewall
Filed Jan 20, 20047,000 milesMI

RIGHT REAR CONTINENTAL CONITRAC TIRE ON 2003 FORD EXPEDTION BLEW AT HIGHWAY SPEED(65-67MPH). HIGHWAY CONDTIONS WERE NORMAL. FORD DEALER EXAMINED TIRE AND COULD FIND NO FOREGIN OBJECT TO CAUSE SIDEWALL BLOWOUT. THEY SENT IT TO THE MANUFACTURER, WHO DETERMINED SAME THING. FORD/DEALER REIMBURSED ME FOR THE NEW TIRE, BUT DID NOT DO ANYTHING ABOUT THE OTHER 3, WHICH THOSE TIRES CONCERN ME THAT THEY MAY BLOW AT ANY TIME. *AK

Steering
Filed Jan 20, 20047,500 milesMI

VEHICLE HAS DEVELOPED NOTICEABLE PLAY/SHIMMY IN STEERING. WHEN VEHICLE WAS NEW PLAY WAS NOT THERE. IT WAS MENTIONED TO DEALER. THEY CHECKED VEHICLE OVER BUT COULD NOT FIND ANY PROBLEMS. HOWEVER, WHEN VEHICLE IS DRIVEN OVER SURFACES LIKE RAIN GROOVES, OR ANY SURFACE LESS THAN SMOOTH, VEHICLE WANDERS/SHAKES BAD. I TEST DROVE A COUPLE OF SIMILAR VEHICLES AT DIFFERENT DEALERS, NEITHER VEHICLE HAD THE 'PLAY' IN THE STEERING. THE PROBLEM STARTED AT 7500-8000 MILES. *AK

Tires
Filed Jan 16, 2004200 milesMA

AFTER 200 MILES I NOTICED A VIBRATION IN THE DRIVERS SEAT, FLOORBOARDS, AND STEERING WHEEL. I HAVE CONTINENTAL CONTITRAC 17 INCH TIRES. FORD TRIED FORCE ALIGNING THE TIRES. FORD MOTOR CO. AND DEALER SAYS IF I WANT A BETTER RIDE I NEED TO BUY NEW TIRES. I FOUGHT THEM ON THIS AND THEY BOUGHT ME BRAND NEW BF GOODRICH LONG TRAIL TIRES. I STILL HAVE VIBRATION. I FEEL THAT THIS PROVES IT IS THE EXPEDITION AND NOT THE TIRES. I WILL NEVER BUY ANOTHER FORD! *CB

Service Brakes, Hydraulic › Foundation Components › Disc › Pads
Filed Jan 16, 20041 milesMD

BRAKE PADS WEAR PREMATURELY AND SCORE ROTORS, ALONG WITH EXCESSIVE BRAKE DUST. *CB

Electrical System
Filed Jan 13, 20041,000 milesGA

WITHIN 1,000 MILES THE BACK UP SENSOR RANG WHEN EVER YOU PUT THE CAR INTO RESERVE - HAS BEEN SERVICED THREE TIMES STILL DOES IT TODAY. WITHIN 5,000 THE MIRRORS WOULD TILT TOO FAR TO THE OUTSIDE THEN POP AS THEY TRIED TO CONTINUE TO MOVE FURTHER OUTSIDE. WITHIN 18,000 1)ADVANCETRAC LIGHT CAME CAUSE THE RIGHT FRONT BRAKE TO LOCK UP WHEN TURNING LEFT AND THE LEFT FRONT BRAKE TO LOCK UP WHEN TURNING RIGHT. ENGINE WAS SHUTTING DOWN GOING TRAVELING AT 70 MPH. TRANSMISSION WOULD NOT CHANGE OUT TO NEXT GEAR UNTIL VERY HIGH RPM. POP AND CLICKING NOISES FROM UNDER THE DASH (FRONT PASSANGER AND DRIVE SIDE). ENGINE WOULD NOT START. - AUTHORIZED FORD BLUE OVAL REPAIR CENTER HAS REPLACED 2 ABS MODULES, THE BATTERY, MADE REPAIRS TO THE WIRING HARNESS, REPLACED TWO OTHER COMPUTER MODULES. CAR WAS IN THE SHOP FOR THREE WEEKS AND RETURNED THREE TIMES. VEHICLE IS STILL NOT CORRECT.

Visibility › Power Window Devices and Controls
Filed Jan 11, 200426,979 milesTX

MY 2003 FORD EXPEDITION XLT WAS PARKED IN MY GARAGE. I OPENED THE DRIVER'S SIDE DOOR AND GOT IN. I STARTED THE CAR AND THEN TRIED TO ROLL DOWN THE ELCTRIC WIDOW ON THE DRIVER'S SIDE. AS SOON AS THE BUTTON WAS PUSHED, THE WINDOW EXPLODED, COVERING ME WITH GLASS PIECES.*AK

Visibility › Windshield
Filed Jan 5, 20048 milesCT

WHILE DRIVING AT ANY SPEED CONSUMER HEARD A FLAPPING SOUND COMING FROM THE WINDSHIELD. CONSUMER DISCOVERED THAT THE WEATHER STRIPPING AROUND THE WINDSHIELD WAS COMING APART. DEALER TRIED TO GLUE THE STRIP DOWN ON FOUR OCCASIONS, BUT TO NO AVAIL. *AK

Power Train › Automatic TransmissionCrash
Filed Dec 31, 2003400 milesPA

TRANSMISSION POPPED OUT OF PARK WHILE IDLING ON A SLIGHT INCLINE AND STRUCK A LIGHT POLE. THIS WAS A MARKED POLICE UNIT.

Visibility › Rearview Mirrors/Devices › Exterior
Filed Dec 22, 2003125 milesAZ

2003 FORD EXPEDITION EDDIE BAUER EDITION. SIDE REAR VIEW MIRRORS WITH BACKUP ASSIST WILL MALFUNCTION AT ANYTIME CAUSING YOU TO CONSTANTLY BE AWARE THAT THE MIRRORS ARE NEVER GOING TO BE RESET TO THE DRIVERS DESIRED SETTING. THIS IS A ROAD HAZARD THAT NEEDS TO BE RECALLED. IF THE DRIVERS OF THESE PARTICULAR VEHICLES HAVE TO CHECK THERE SIDE VIEW MIRRORS TO CHANGE LANES ETC. THEY RUN THE RISK OF SIDE IMPACTING SOMEONE OR CAUSING AN ACCIDENT .*AK

Tires
Filed Dec 19, 2003OH

2003 EXPEDITION SHAKES WHILE TRAVELING, WITH THE SHAKE/VIBRATION INCREASING AS SPEED INCREASES, AND BECOMES SEVERE. HAVE HAD TO DEALERSHIP 3 TIMES NOW, BUT CONTINUES. IN SEARCHING ONLINE, THIS IS A COMMON ISSUE, AND APPEARS TO BE LINKED TO THE CONTINENTAL TIRES. BETWEEN THE SHAKE IN THE VEHICLE AND UNKNOWN WHAT IS OCCURRING TO TIRES AS THE VEHICLE TRAVELS AND SHAKES, I WOULD THINK THERE IS A RISK OF DAMAGE TO THE TIRES THAT COULD RESULT IN INJURY TO THE OCCUPANTS. FORD SEEMS TO BE SHIRKING THE ISSUE, WHICH SEEMS STRANGE TO ME BASED ON THE ISSUES THEY EXPERIENCED WITH TIRES AND THE EXPLORER.*AK

Visibility › Rearview Mirrors/Devices › Exterior
Filed Dec 12, 20038,000 milesCA

I HAVE A 2003 FORD EXPEDITION WHICH WON'T RETAIN THE CORRECT SETTING IN THE PASSENGER'S SIDE REAR VIEW MIRROR. I HAD THE DRIVER'S SIDE MIRROR FIXED ALREADY, BUT THE DEALER REFUSES TO FIX THE PASSENGER'S SIDE DUE TO INABILITY TO VERIFY THE COMPLAINT. IT SEEMS TO BE AN INTERMITTENT PROBLEM, BUT OFTEN WHEN I GO TO CHANGE LANES THE MIRROR IS NOT SET TO THE CORRECT POSITION, PRESENTING A DEFINITE SAFETY HAZARD. I FEEL THEY SHOULD GO AHEAD AND REPLACE THE MIRROR SINCE I'M HAVING THE PROBLEM, WHETHER THEY CAN DIAGNOSE THE PROBLEM OR NOT.*AK

Structure
Filed Dec 10, 2003FL

WHILE TRAVELING WINDSHIELD STRIP/MOLDING BLEW OFF. THE CAUSE OF THE PROBLEM WAS NOT IDENTIFIED BUT THE DEALERSHIP REPLACED THE STRIP/MOLDING.*AK

Visibility › Rearview Mirrors/Devices › Exterior
Filed Dec 10, 2003FL

WHEN MOVING IN REVERSE THE SIDE MIRRORS FLIP DOWN OR UP. NO ONE HAS IDENTIFIED THE CAUSE OF THE PROBLEM. *AK

Engine and Engine Cooling › Engine
Filed Dec 10, 2003FL

WHEN STARTING THE VEHICLE THE CONSUMER NOTICED THAT THE ENGINE WOULD NOT TURN OVER. *AK

Suspension
Filed Dec 8, 20032,000 milesCT

WHEN DRIVING 55 MPH AND OVER THERE WAS LOUD NOISE COMING FROM THE ENGINE COMPARTMENT. THIS NOISE WAS ACCOMPANIED BY SEVERE VIBRATION IN THE STEERING WHEEL AND THE ENTIRE VEHICLE. DEALER INFORMED THE CONSUMER THAT THE VIBRATION WAS NORMAL. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Dec 5, 200313,600 milesKY

WHILE DRIVING AT 30 MPH APPLIED THE BRAKES AND BRAKE PEDAL WENT TO THE FLOOR, RESULTING IN EXTENDED STOPPING DISTANCE. DEALER STATED THAT ABS SYSTEM WAS NOT WORKING PROPERLY. *AK

Service Brakes, Hydraulic
Filed Dec 5, 20031 milesMD

EXCESSIVE BRAKE DUST. *JB

Power Train › Automatic Transmission
Filed Dec 3, 20031,700 milesDE

CONSUMER SHIFTED THE TRANSMISSION GEAR INTO REVERSE, BUT VEHICLE WAS UNABLE TO ACCELERATE IN REVERSE. DEALERSHIP WAS NOTIFIED, BUT THE PROBLEM WAS NOT RESOLVED.*AK

Visibility › Rearview Mirrors/Devices › Exterior
Filed Nov 30, 200320,000 milesCA

WHEN EVER I UNLOCK MY 2003 FORD EXPEDITION WITH THE KEY RING CLICKER, THE EXTERIOR SIDE MIRROR ERRATICALLY ADJUST ITSELF TO AN UNKNOWN POSITION. THIS OCCURS FREQUENTLY AND IS A HUGE INCONVENIENCE FOR ME BECAUSE I HAVE TO ALWAYS READJUST THE MIRRORS.*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Nov 30, 200321,000 milesCA

EXCESSIVE WEARING OF ROTORS AND PADS. FRONT (RIGHT & LEFT) BRAKE PADS NEEDED TO REPLACED AT 21,000 MILES, WORN DOWN TO ANTIRATTLE RING AND ROTORS WERE SCORTCHED (OVE HEATED) AND ALSO NEEDED TO BE REPLACED.*AK

Power Train › Automatic Transmission
Filed Nov 25, 20037,000 milesCA

VEHICLE WILL SHIFT FROM PARK TO REVERSE WITHOUT THE BRAKE PEDAL DEPRESSED. *LA

Suspension
Filed Nov 16, 2003NY

AT 65-75 MPH CAR FEELS LIKE TIRES ARE GOING TO FALL OFF "BAD VIBRATION." *LA

Suspension › Front › Control ArmCrash
Filed Nov 10, 20038,500 milesMO

2003 FORD EXPEDITION FX. NO DEFECT LISTED. *AK

Electronic Stability Control › Automatic (asc)
Filed Nov 3, 200330 milesFL

WHEN DRIVING 70 MPH OR HIGHER STEERING WHEEL AND THE VEHICLE SHOOK EXCESSIVELY, CAUSING THE VEHICLE TO BECOME UNSTABLE. DEALER HAS REPLACED THE TIRES TWICE, AND REPLACED THE STEERING GEAR BOX. HOWEVER PROBLEM RECURRED. DEALER INDICATED TO THE CONSUMER THAT IT COULD NOT BE FIXED. *AK

Tires › Bead
Filed Oct 28, 20036,400 milesVA

MY NEW 2003 FORD EXPEDITION SUV PURCHASED LATE JUNE O3, TWO TIRES RF ANF RR COMING APART AT 6,400 MILES! TIRES ARE CONTINENTAL 17" FACTORY NEW INSTALL! I NOTICED A VIBRATION AT 60+ MPH 1ST DAY WITH THIS SUV, ADVISED DEALER! DEALER RE-BALANCED ALL TIRES. PROBLEM CONTINUED! DEALER SENT TRIES TO SHOP FOR WEIGHT ROAD BALANCE?! PROBLEM STILL CONT.! ON 10/22/03 RF AND RR TIRES SPLITTING ON SIDEWALLS AROUND BEEDS!! PHOTOS TAKEN. FORD AND CONTINENTAL TIRE ADVISED. CONTINENTAL STATED THEY WILL REPLACE TWO TIRES ONLY AT NO COST TO ME, AS OF THIS REPORT VEHICLE STILL AT DEALERSHIP WAITING FOR ARRIVAL OF NEW TIRES. FORD AND CONTINENTAL STATE THEY WILL HAVE DEFECTIVE TIRES SHIPPED FROM DEALER TO THEM FOR EXAM!FORD EXPEDITION, 2003.- VIN # [XXX]- *AK DEALER: BERGLUND FORD, 834 EAST MAIN ST. SALEM VA, 24153 OWNER: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Tires › Sidewall
Filed Oct 28, 200321,000 milesCA

THE PASSENGER'S FRONT TIRE SIDEWALL BLEW OUT AT 55 MPH. THE DRIVER TEMPORARILY LOST CONTROL OF VEHICLE BUT WAS ABLE TO GAIN IT BACK. *AK

Service Brakes, Air › Disc › Pads
Filed Oct 22, 2003FL

EXCESSIVE BRAKE DUST ON WHEELS. AFTER CLEANING THE WHEELS ARE COMPLETELY BLACK AFTER ONE DAY. *LA

Visibility › Windshield Wiper/Washer
Filed Oct 21, 2003HI

ATTEMPTED TO BUY WIPER BLADES FROM FORD DEALER FOR MY EXPEDITION. THE BLADES THEY GAVE ME FIT BUT WOULD NOT LOCK IN PLACE. WAS TOLD BY THE SERVICE PERSONNEL THAT FORD HAD CHANGED THE ARMS ON ALL 2003 MODELS BUILT BEFORE JUNE OF 2003 AND THE REMEDY WAS TO REPLACE THE ARMS ON BOTH WIPERS. THE PRICE OF EACH ARM IS $178. THEY TOLD ME TO CONTACT FORD ABOUT PAYING FOR THE REPLACEMENT. HAVE DONE SO AND AWAITING DECISION. *LA

Visibility › Rearview Mirrors/Devices › Exterior
Filed Oct 17, 2003CA

CONSUMER WAS HAVING PROBLEMS WITH SIDE VIEW MIRROR, AND HORN. SIDE VIEW MIRROR MOVED AT WILL. WHEN HE SET IT, SIDE VIEW MIRROR DID NOT STAY, BUT WONDERED ALL OVER. VEHICLE HAD A COUPLE OF NEAR MISSES BECAUSE OF NOT BEING ABLE TO SEE FROM THE SIDE VIEW MIRROR. ALSO, HORN DID NOT OPERATE. THIS WAS A SAFETY ISSUE BECAUSE DRIVER NEEDED A WAY TO ANNOUNCE THAT HE WAS NEAR ANOTHER VEHICLE TO AVOID ANY ACCIDENT.*AK

Power Train › Driveline › Driveshaft
Filed Oct 15, 2003100,000 milesFL

WHILE DRIVING VARIOUS SPEEDS AND WITHOUT WARNING CONSUMER HEARD LOUD NOISES. DEALERSHIP MECHANIC INFORMED CONSUMER THAT THE LOUD NOISES WERE DUE TO REAR DRIVESHAFT FAILURE. *AK

Service Brakes, Hydraulic
Filed Oct 14, 2003TX

CONSUMER NOTICED THAT IN ORDER TO STOP VEHICLE SHE WOULD HAVE TO APPLY FORCE TO BRAKE PEDAL. *AK

Engine and Engine Cooling
Filed Oct 9, 20038,000 milesOH

I PURCHASED A 2003 EXPEDITION IN SEPTEMBER OF 2002. I REPORTED A VIBRATION IN STEERING WHEEL AND BRAKE PEDAL, A CLANKING NOISE IN THE FRONT END, ALONG WITH A SLIPPAGE WHEN TAKING OFF AS VEHICLE SEEMS TO NOT WANT TO RESPOND WHEN PUSHING ON THE GAS. THEY STATED THE ENGINEERS WERE AWARE OF PROBLEM AND WHERE WORKING ON IT. THE VEHICLE HAS BEEN TAKEN IN SEVERAL TIMES, BUT THESE PROBLEMS STILL EXIST. ON THE 2 APPOINTMENT FOR MY VEHICLE I STATED TO THE SERVICE AREA THAT MY BRAKE PEDAL WOULD GO TO THE FLOOR, AND I WOULD HAVE NO BRAKES. THEY TOLD ME MY BRAKES WERE FINE ALTHOUGH THIS HAS HAPPENED TWICE WHILE DRIVING EVER SINCE. AS OF OCT. 9, 2003 THEY HAVE HAD MY VEHICLE A WEEK, AND ARE STATING THEY DO NOT KNOW THESE PROBLEM EXISTING WITH ANY OTHER EXPEDITION SO THEY ARE UNSURE HOW TO FIX THE VEHICLE. AT YOUR WEBSITE THAT IS NOT TRUE, AS I HAVE SEEN SEVERAL REPORTS OF THESE SAME PROBLEMS ON THE SAME VEHICLE AS MINE. I AM VERY CONCERNED FOR MINE AND MY CHILDREN'S SAFETY. *LA

Air Bags › FrontalCrash1 injured
Filed Oct 9, 2003FL

VEHICLE WAS INVOLVED IN AN HEAD ON COLLISION WHILE TRAVELING AT APPROXIMATELY 30 - 35 MPH. UPON IMPACT, AIR BAGS DID NOT DEPLOY. DRIVER SUSTAINED HEAD/NECK AND BACK INJURIES, RESULTING IN UNCONSCIOUSNESS. *AK

Engine and Engine Cooling › Engine
Filed Oct 8, 2003FL

WHILE DRIVING AT 70 MPH AND WITH NO WARNING VEHILCE STALLED, CAUSING THE CONSUMER TO PULL OFF THE ROAD. THE DEALERSHIP HAS BEEN CONTACTED. *AK

Electrical System
Filed Oct 7, 20035,600 milesIN

THE SEATS, MIRRORS & GAUGES ALL WILL READJUST WHILE YOU ARE DRIVING DOWN THE ROAD. MY WIFE ALREADY HAD A NEAR MISS ON THE INTERSTATE WHEN THIS HAPPENED. THE FORD DEALER. ANDY MOHR FORD SAYS HE CAN DO NOTHING AND THE ENGINEERS ARE WORKING ON A FIX. I HAVE CALLED THE FORD CUSTOMER SERVICE AND WROTE THEM 2 LETTERS. IT HAS BEEN GOING ON FOR 5 MONTHS NOW AND NO ONE WILL ADDRESS THE PROBLEM. THEY SAY IT IS A PROBLEM WITH ALL 2003 EXPEDITIONS SO I WOULD THINK IT WOULD BE A PRIORITY TO FIX. *JB

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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