Page 5 of 18 · complaints 201–250 of 890

2000 Ford Expedition complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →

Engine and Engine Cooling
Filed Jul 28, 2008109,000 milesKS

TL*THE CONTACT OWNS A 2000 FORD EXPEDITION. THE CONTACT STATED THAT THE VEHICLE HAS AN EXHAUST LEAK, THE ELECTRICAL ODOMETER FLICKERS ON AND OFF, AND THERE IS RUST AT THE BOTTOM OF EVERY DOOR ON THE VEHICLE. ALSO, THE FUEL GAUGE DOES NOT WORK AND THE VEHICLE WOULD STALL WHILE DRIVING 50 MPH. THE DEALER STATED THAT THE CONTACT WOULD BE LIABLE FOR 50% OF THE REPAIR COSTS, AND THE OTHER 50% WOULD BE COVERED UNDER WARRANTY. THE FAILURE MILEAGE WAS 109,000 AND THE CURRENT MILEAGE WAS 109,150, WHICH WAS DIFFICULT TO DETERMINE DUE TO THE FAILED ODOMETER.

Vehicle Speed ControlFire
Filed Jul 18, 2008120,000 milesOH

MY 2000 FORD EXPEDITION APPARENTLY HAD A RECALL FOR THE CRUISE CONTROL SWITCH THAT COULD CATCH FIRE. IN JUNE 2007 MY VEHICLE CAUGHT FIRE WHILE PARKED AND TURNED OFF FOR OVER 9 HOURS. WE LOST THE VEHICLE AND THE ENTIRE HOUSE. *TR

Engine and Engine Cooling
Filed Jul 11, 2008152,000 milesAZ

DRIVING DOWN THE ROAD AND HEAR A KNOCKING IN THE ENGINE. OPEN UP HOOD AND FIND THAT WE HAVE BLOWN A SPARK PLUG. THIS HAS HAPPENED THREE TIMES IN MY 2000 EXPEDITION. WE HAVE BEEN STRANDED UNLESS WE FIND THE SPARK PLUG OR ARE ABLE TO GET A NEW SPARK PLUG. ALSO THE WIRING HAS HAD TO BE REPLACED DUE TO THIS ISSUE. UNFORTUNATELY THE LAST TIME IT BLEW WAS IN THE MIDDLE OF THE CALIFORNIA DESERT IN 100 PLUS TEMPERATURES. *TR

Vehicle Speed ControlFire
Filed Jul 10, 2008TX

ON JULY 10 2008 AT 5:30AM OR THERE ABOUT OUR 2000 FORD EXPEDITION CAUGHT ON FIRE. AT THIS TIME THE CAR HAD BEEN SITTING IN THE DRIVEWAY FOR ABOUT 10 HOURS. IT WAS PARKED IN FRONT OF OUR GARAGE WHICH ALSO BURNT OUR GARAGE. BY THE GRACE OF GOD A NEIGHBOR WAS ON HIS WAY TO WORK AND WOKE US UP AND CALLED 911. MYSELF MY WIFE AND MY SIX YEAR OLD GOT OUT OF THE HOUSE SAFELY. HAD THE CAR BEEN PARKED IN THE GARAGE THE LIKELIHOOD OF US BEEN ABLE TO SAFELY MAKE IT OUT OF THE HOUSE ON TIME WOULD HAVE BEEN SLIM TO NONE. WE CALLED FORD MOTORS AND FILED A COMPLAINT. HOWEVER, THEY TOLD US THAT THEY WERE UNABLE TO HELP US AT THIS TIME. AND THAT WE SHOULD EXPECT A LETTER FROM THEM (FORD) IN ABOUT 10-12 DAYS. ONCE WE RECEIVE THE LETTER THEN WE COULD RESPOND AT THAT TIME. IN THE MEAN TIME NEITHER OUR INSURANCE COMPANY OR FORD WERE WILLING TO HELP US. THEY TRUCK WAS SERVICED REGULARLY. *TR

Electrical System
Filed Jul 7, 200895,000 milesNC

OUR 2000 FORD EXPEDITION HAS AN ELECTRICAL PROBLEM THAT WAS DESCRIBED IN FORD SPECIAL NOTICE 15773. WHEN IT RAINS, WATER LEAKS INTO THE GEM/CJB AND CAUSES THE ELECTRICAL SYSTEM TO SHORT OUT. THIS RESULTS IN BLOWERS RUNNING WHILE THE KEY IS NOT IN THE IGNITION, THE CAR TO STALL OUT WHILE IN USE, AND THE CAR TO NOT START AT ALL AT SOMETIMES. SINCE IT IS AN ELECTRICAL PROBLEM, IT MAY ALSO LEAD TO VEHICLE FIRE. THIS OCCURS EVERY TIME THERE IS RAIN/SNOW. THE DEALERSHIP HAS LOOKED AT THE PROBLEM BEFORE, BUT HAS NOT BEEN ABLE TO FIND THE PROBLEM. I DISCOVERED THE PROBLEM SEARCHING ON THE INTERNET AND FINDING MANY OTHER OWNERS WITH THE SAME PROBLEMS. FINALLY, ONE POST REFERENCED FORD SPECIAL NOTICE 15773 WHICH DESCRIBES EXACTLY WHAT IS HAPPENING TO OUR VEHICLE. THIS NEEDS TO BE RECALLED BEFORE FIRES AND WORSE OCCUR. *TR

Visibility › Windshield
Filed Jul 3, 200895,000 milesOH

TL*THE CONTACT OWNS A 2000 FORD EXPEDITION. WHILE DRIVING 45 MPH THE DAY AFTER A HEAVY RAINSTORM, THE BRAKES FAILED WHEN THE BRAKE PEDAL WAS DEPRESSED. AFTER APPROXIMATELY 100 FEET, THE VEHICLE FINALLY CAME TO A STOP. THE CONTACT PROCEEDED TO HIS DESTINATION AND APPLIED THE BRAKES AGAIN, BUT THE SAME FAILURE RECURRED. WHILE DRIVING ON TWO SEPARATE OCCASIONS ON THE SAME DAY, TWO OTHER VEHICLES PULLED OUT IN FRONT OF HIM, WHICH ALMOST CAUSED A CRASH. THE FOLLOWING DAY, HE CALLED THE DEALER AND INFORMED THEM OF THE FAILURES AND WAS ADVISED TO BRING IN THE VEHICLE FOR REPAIR. THE DEALER STATED THAT THE CAUSE OF THE FAILURE WAS DUE TO WATER INTRUSION THROUGH THE WINDSHIELD, WHICH VOIDED THE WARRANTY. THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COST OF THE WINDSHIELD DEFECT. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 95,000 AND CURRENT MILEAGE WAS 96,000.

Visibility › Windshield
Filed Jul 1, 2008143,000 milesGA

TL*THE CONTACT OWNS A 2000 FORD EXPEDITION. AFTER A HEAVY RAINSTORM, WATER SEEPS IN THROUGH THE FRONT WINDSHIELD DOWN INTO THE ELECTRONIC FUSE BOX. THE VEHICLE HAD TO BE TOWED TO A MECHANIC AND THEY REPLACED THE ELECTRONIC FUSE BOX AND WINDSHIELD AT THE COST OF $1,400. AFTER ANOTHER HEAVY RAINSTORM, THE VEHICLE WOULD NOT MOVE FORWARD OR INTO REVERSE. THE VEHICLE WAS TOWED TO THE MECHANIC AGAIN AND THEY STATED THAT THE ENGINE NEEDED TO BE REPLACED. NHTSA CAMPAIGN ID NUMBER 01V258000 (VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR) WAS REFERENCED. THE FAILURE MILEAGE WAS 143,000.

Structure
Filed Jun 27, 200878,850 milesMD

SPARE TIRE WINCH MOUNT CABLE BROKE WHILE DRIVING ON FREEWAY. CABLE SHEARED AT TOP NEAR THE WINCH MOUNT. SPARE TIRE BOUNCED AND ROLLED INTO ONCOMING TRAFFIC AT FREEWAY SPEEDS. TIRE NEARLY HIT SEVERAL CARS HEAD ON. NO INJURIES OR ACCIDENTS. REPAIRED MYSELF WITH REPLACEMENT WINCH MOUNT FROM FORD.

Engine and Engine Cooling
Filed Jun 23, 2008TN

SPARK PLUG POPPED OUT OF HEAD ON MY EXPEDITION AND HAD A VERY BAD GAS SMELL AND WE JUMPED OUT OF THE VEHICLE BECAUSE IT LOOKED LIKE IT WAS ON FIRE, IT ACTUALLY DID NOT CATCH ON FIRE, BUT IS GOING TO COST ALOT OF MONEY TO FIX. *TR

Vehicle Speed ControlFire
Filed Jun 19, 2008120,000 milesCA

TL*THE CONTACT OWNS A 2000 FORD EXPEDITION. THE CONTACT STATED THAT HER VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN ID NUMBER 05V017000 (VEHICLE SPEED CONTROL:CRUISE CONTROL) IN 2005. THREE YEARS LATER, THE FRONT END OF THE VEHICLE CAUGHT FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND FILED A REPORT. THE VEHICLE WAS COMPLETELY DESTROYED. AN INVESTIGATOR FROM THE FIRE DEPARTMENT STATED THAT THE FIRE DERIVED FROM THE ENGINE COMPARTMENT. THE CONTACT HAS PICTURES OF THE VEHICLE AFTER THE FIRE. TWO DAYS LATER, SHE RECEIVED ANOTHER RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 05V388000 (VEHICLE SPEED CONTROL). THE MANUFACTURER STATED THAT FORD WOULD NOT BE FINANCIALLY RESPONSIBLE. THE FAILURE AND CURRENT MILEAGES WERE 120,000.

Engine and Engine Cooling
Filed Jun 14, 2008143,000 milesCA

DRIVING AT 35 MPH, I HEARD A POPPING SOUND, TO FIND OUT UPPER THE HOOD THAT THE # 2 SPARK PLUG HAD BLOWN OUT OF IT'S HOLE STRIPPING THE THREADS AND BREAKING THE COIL PACK HOUSING. 2000 FORD 5.4L EXPEDITION ENGINE. *TR

Latches/Locks/Linkages
Filed Jun 6, 200840,000 milesFL

CHILD SAFETY LOCK. LOCK ATOMICALLY ENGAGES PREVENTING OPENING THE DOOR FROM THE INSIDE. *TR

Engine and Engine Cooling
Filed Jun 3, 2008150,000 milesWI

THE SPARK PLUG BLEW OUT OF THE ENGINE OF MY 2000 EXPEDITION. *TR

Unknown or Other
Filed May 28, 200875,000 milesIL

I HAVE A 2000 FORD EXPEDITION, THIS IS THE SECOND TIME A SPARK PLUG HAS BLOWN OUT OF THE CYLINDER, I DID SOME SEARCHING AND FOUND THOUSANDS OF OTHER PEOPLE WITH THE SAME PROBLEM, THE LAST ONE WAS A WAYS FROM HOME AND I DROVE IT HOME, JUST FOUND OUT THAT THE CAR COULD HAVE CAUGHT FIRE. IT'S TIME FORD DID SOMETHING ABOUT THIS POTENTIALLY DANGEROUS PROBLEM AND I HOPE YOU CAN HELP. THANKS JOHN BENDIK *TR

Vehicle Speed ControlFire
Filed May 22, 2008123,000 milesTX

MY 2000 FORD EXPEDITION CAUGHT ON FIRE ON 6-19-05. MY DAUGHTER & I HAD JUST GOTTEN HOME. 30 MINUTES LATER THE TRUCK CAUGHT ON FIRE. IT WAS JUST SITTING IN THE DRIVEWAY. THANK GOODNESS IT WAS NOT IN THE GARAGE. THE FIRE DEPT CAME TO PUT OUT THE FIRE. MY TRUCK WAS TOTALED. I RECEIVED NOTHING FROM FORD. NOT ONE DIME. 3 YRS LATER I STILL GET NOTICES IN THE MAIL ASKING TO BRING MY TRUCK IN FOR THE RECALL. I NEVER REC'D ONE NOTICE BEFORE THEN. IT IS TOO LATE. I HAVE EMAILED FORD BUT THEY DO NOT CARE. I LOST MY TRUCK. IF IT WASN'T FOR MY INSURANCE THEN I WOULDN'T HAVE A CAR. I AM A SINGLE MOTHER AND BECAUSE OF AN ERROR ON FORDS PART, I HAD TO START OVER. FORD SHOULD HAVE TO BE RESPONSIBLE FOR THIS TRAGIC EVENT. ME & MY DAUGHTER TO THIS DAY ARE SCARED TO DEATH TO PARK IN THE GARAGE OR UP NEAR THE HOUSE. MY DRIVEWAY WAS BURNT. *TR

Electrical System
Filed May 19, 200875,000 milesMS

I HAVE A 2000 EXPEDITION THAT IS EXPERIENCING ELECTRICAL FAILURE, DEAD BATTERY EVERY WEEK, CLICKING FROM UNDER THE DASH, LIGHTS FLASHING ON THE INTERIOR, RADIO/CLOCK LIGHTS FAIL, DRIVERS SIDE BACK SIDE WINDOW FAILS TO OPEN AND REAR WINDOW WIPER STOPPED WORKING. THE FLASHING, CLICKING AND OTHER VARIOUS ELECTRICAL QUIRKS HAPPEN AT RANDOM TIMES BUT THE DRAINED BATTERY HAPPENS EVERY WEEK. I CAN JUMP START THE TRUCK BUT WHEN IT SITS FOR A FEW DAYS UNDRIVEN AND I TRY TO START IT...DEAD BATTERY. I HAVE REPLACED THE BATTERY SEVERAL TIMES UNTIL I REALIZED IT WASN'T A FAULTY BATTERY, IT IS AN ELECTRICAL MALFUNCTION. I TOOK IT TO OUR LOCAL FORD DEALERSHIP TO HAVE IT CHECKED. I HAD ALSO INFORMED THEM OF THE LEAKING WINDSHIELDS/GEM MODULE PROBLEM I HAD READ ABOUT. THEY INFORMED ME THAT THEY HAD SEVERAL EXPEDITIONS SERVICED WITH THE SAME ELECTRICAL MALFUNCTIONS. THEY CALLED ME AND SAID IT WAS A DEAD BATTERY AFTER I DID THEIR JOB AND INFORMED THEM OF THE LEAKING WINDSHIELD/GEM MODULE. I ASKED THEM TO PLEASE CHECK THE MODULE AND WHATEVER ELSE WAS NEEDED TO FIX MY TRUCK. THEY LATER SAID THEY CHECKED IT AND FOUND NO CORROSION IN THE GEM MODULE. THEY ALSO SAID SINCE IT WASN'T "CODING" THEY HAD NO CLUE WHAT WAS CAUSING THE ELECTRICAL FAILURE. THEY SAID THIS WITHOUT FURTHER INVESTIGATION INTO OTHER POSSIBLE CAUSES SUCH AS MOISTURE IN THE KEYLESS ENTRY PAD WHICH IS KNOWN TO BE FAULTY AND A REPLACEMENT PART AVAILABLE. ALL THAT WAS DONE WAS TO PUT A NEW BATTERY IN MY TRUCK, TOLD MY PROBLEM WAS A DEA

Engine and Engine CoolingFire
Filed May 10, 200890,000 milesMN

WE HAVE HAD MULTIPLE COIL PACKS GO OUT, LEADING UP TO THE FIRE. OUR GARAGE COUGHT FIRE AND BURNT OUR NEW HOME DOWN. *TR

Vehicle Speed ControlFire
Filed May 8, 2008GA

MY 2000 FORD EXPEDITION CAUGHT ON FIRE, SITTING IN SA PARKING LOT. *TR

Vehicle Speed ControlFire
Filed May 1, 2008DC

2000 FORD EXPEDITION CAUGHT FIRE. CONSUMER STATES THAT THE FIRE DEPARTMENT SAID THAT THE FIRE STARTED IN THE ENGINE COMPARTMENT. CONSUMER THEN FOUND OUT THAT THE VEHICLE HAD A RECALL FOR THE SPEED CONTROL DEACTIVATION SWITCH. *KB

Electrical System
Filed May 1, 200898,000 milesMN

TL*THE CONTACT OWNS A 2000 FORD EXPEDITION. WHILE DRIVING AT VARIOUS SPEEDS WITH THE KEY IN THE IGNITION, THE VEHICLE WOULD ATTEMPT TO RESTART ITSELF. THERE WAS AN OPENED AND CLOSED INVESTIGATION (EA05015) REGARDING THIS FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 98,000.

Electrical System
Filed Apr 9, 2008136,900 milesWI

HEAVY RAINS YESTERDAY. ON THE WAY HOME FROM WORK, STOPPED AT A STORE, TURNED OFF THE KEY, BUT THE HEATER BLOWER DID NOT TURN OFF. TURNED THE HEATER CONTROL TO OFF AND HEARD MANY RAPID CLICKS FROM UNDER THE DASHBOARD TO THE RIGHT OF THE STEERING WHEEL. ON ARRIVING HOME, BLOWER DID THE SAME THING. VEHICLE PARKED IN GARAGE OVERNIGHT. NEXT MORNING, SEVERAL SERIES OF FIVE BEEPS CAME FROM UNDER THE DASH. HEATER BLOWER STILL STAYS ON WHEN KEY IS OUT. WE HAD WATER LEAKING AROUND THE WINDSHIELD A COUPLE YEARS AGO THAT CAUSED THE ODOMETER TO GO OUT. HAD THE WINDSHIELD RE-SEALED. ODOMETER INTERMITTENTLY COMES BACK ON SINCE THEN. IT WOULD APPEAR THE LEAK IS HAPPENING AGAIN, AND WATER IS GETTING DOWN INTO THE GEM MODULE AND FUSEBOX. HAVE NOT ATTEMPTED TO REPLACE THESE YET. I'M AFRAID THIS ELECTRICAL PROBLEM WILL CAUSE A FIRE IN THE EXPEDITION, WHICH IN MY ATTACHED GARAGE COULD LIKELY BURN DOWN THE ENTIRE HOUSE AND THREATEN MY FAMILY'S SAFETY. WWW.FORD-FORUMS.COM, TOWNHALL-TALK.EDMUNDS.COM, AND WWW.AUTOMOTIVEFORUMS.COM ALL HAVE MANY POSTS OF SIMILAR WATER-LEAKING-CAUSING-ELECTRICAL-PROBLEMS. *TR

Vehicle Speed Control
Filed Mar 27, 2008110,000 milesFL

TL*- THE CONTACT OWNS A 2000 FORD EXPEDITION. THE CRUISE CONTROL FAILED, AND THE VEHICLE WAS TAKEN THE VEHICLE TO THE DEALER. THE DEALER DIAGNOSED THE FAILURE AS A PROBLEM WITH THE VEHICLE SPEED CONTROL SWITCH. THERE IS A SAFETY RECALL 05V388000 - VEHICLE SPEED CONTROL. THE CONTACT WAS TOLD THAT THE REPAIR HAD ALREADY BEEN MADE TO THE VEHICLE FOR THE PREVIOUS OWNER. THE CURRENT MILEAGE WAS 110,000, AND THE FAILURE MILEAGE WAS 110,000. UPDATED 5/5/08 *CN

Structure
Filed Mar 25, 2008122,642 milesTN

RAIN/SNOW CAUSE WATER TO LEAK INTO THE GEM MODULE & FUSE BOX UNDER DRIVER'S SIDE DASHBOARD CAUSING COMPLETE ELECTRICAL FAILURE, WACKY ELECTRICAL THINGS LIKE FAN MOTOR RUNNING WITHOUT KEY IN IGNITION, STRANGE "STUPID LIGHTS" PERIODICALLY ON DASH, ETC. HAVE REPLACED THESE TWICE, VERY EXPENSIVE. *TR

Vehicle Speed ControlFire
Filed Mar 20, 2008VA

TL*THE CONTACT OWNS A 2000 FORD EXPEDITION. AFTER BEING PARKED IN THE DRIVEWAY FOR TWO AND A HALF HOURS, THE VEHICLE CAUGHT FIRE IN THE FRONT PASSENGER SIDE WHEEL WELL. SMOKE AND FLAMES BEGAN POURING FROM UNDER THE HOOD. THE CONTACT'S HOME THEN CAUGHT FIRE AND WAS DAMAGED EXTENSIVELY. THE FIRE MARSHALL BELIEVES THAT THE FIRE WAS DIRECTLY RELATED TO NHTSA CAMPAIGN ID NUMBER 05V017000 (VEHICLE SPEED CONTROL:CRUISE CONTROL). THE VEHICLE WAS DESTROYED. A FIRE REPORT WAS FILED AND INVESTIGATIVE NOTES ARE AVAILABLE. THE CONTACT HAS PICTURES. THE PURCHASE DATE AND MILEAGES WERE UNKNOWN. UPDATED 4/22/08 *CN

Vehicle Speed ControlFire
Filed Mar 7, 2008181,000 milesNC

TL*THE CONTACT OWNS A 2000 FORD EXPEDITION. THE VEHICLE CAUGHT FIRE UNDER THE HOOD. THE FIRE DEPARTMENT SHATTERED A WINDOW IN ORDER TO EXTINGUISH THE FIRE. A FIRE INSPECTOR WAS SENT OUT AND STATED THAT THE FIRE WAS A RESULT OF A RECALL. A POLICE REPORT WAS FILED. THE CONTACT CONSULTED FORD AND SENT ALL THE INFORMATION THEY REQUESTED; HOWEVER, THEY HAVE YET TO CALL HIM BACK. THEY ADVISED HIM TO CALL THEIR LEGAL DEPARTMENT. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 05V388000 (VEHICLE SPEED CONTROL). THE PURCHASE DATE AND POWERTRAIN WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 181,000.

Engine and Engine Cooling › Engine
Filed Mar 4, 2008145,760 milesFL

PURCHASED TRUCK ON 02/15/2008, AND THE BRAKES WENT ON THE TRUCK ON 02/21/2008, WHICH ALMOST CAUSE ME TO GO HEADON WITH A SEMI-TRUCK. TOLD DEALER ABOUT BRAKES GOING OUT BUT DIDN'T CARE ABOUT IT. TOLD HIM ABOUT ME TAKING THE TRUCK TO THE TRANSMISSION SHOP AND THE INDICATED THAT IT WAS THE MOTOR THAT HAVE THE 5 CYLINDER MISSING IN THE ENGINE AND THE ENGINE HAD A LOT OF DEFECTS WITH THE ENGINE. TOOK THE REPORTS TO THE DEALER AND HE SAID HE WOULD TAKE CARE OF IT BUT HE INDICATED TO ME THAT HE WOULD NOT FIX THE PROBLEM WITH THE TRUCK. HE TOLD ME TO FIX IT MYSELF AND PAY HIM THE CAR NOTE. *TR

Electrical System
Filed Feb 27, 2008198,700 milesCA

I POSTED A COMPLAINT EARLIER AND WOULD LIKE TO FOLLOW UP ON IT. I HAD SEVERAL ELECTRICAL PROBLEMS AFTER THE RAIN. THIS LAST TIME CAUSED MY BATTERY TO COMPLETELY DIE AND ALL OF MY ELECTRICAL STOPPED WORKING. I HAD AAA COME OUT AND JUMP START THE BATTERY AND I LET IT IDLE FOR ABOUT 45 MIN. UNTIL THE ELECTRICAL SHOP OPENED. DURING THE IDLING I HEARD A LOUD NOISE THAT SOUNDED VERY STRANGE AND UNFAMILIAR SO I JUMPED IN AND WHEN I PUT IT IN GEAR TO LEAVE THE NOISE STOPPED AND I CONTINUED TO THE ELECTRICAL SHOP. AS SOON AS I PARKED AND PUT IT IN PARK THE NOISE BEGAN AGAIN. THE GUYS AT THE SHOP HEARD IT AND IMMEDIATELY RECOGNIZED IT AS THE STARTER ENGAGING. THIS WAS A RESULT OF MY ELECTRIC SYSTEM MALFUNCTIONING. AFTER A WHOLE DAY OF DIAGNOSING WHERE THE ELECTRICAL PROBLEM CAME FROM, THEY FOUND THAT THE MAIN FUSE BOX LOCATED INSIDE THE VEHICLE BELOW THE DRIVERS SIDE HAD A LOT OF MOISTURE, RUST AND CORROSION ON THE BACK SIDE. THEY WERE NOT ABLE TO LOCATE WHERE THE WATER IS LEAKING FROM BECAUSE IT STOPPED RAINING. I AM FAMILIAR WITH THE WINDSHIELD SEAL AND THE DRAIN HOLE OF THE WIPER BLADE AS BEING THE SUSPECTED ORIGIN OF THE LEAK, SO AS SOON AS IT RAINS AGAIN I WILL GO BACK TO THE SHOP SO THEY CAN TRY AND FIND THE LEAK. THEY ORDERED A NEW FUSE BOX FROM THE DEALERSHIP AND IT WAS AROUND $145 BUT WILL TAKE 4 DAYS TO SHIP, SO THEY CLEANED THE BACK OF THE FUSE BOX TO HOLD ME OVER. IT RUNS FINE AND SEEMS TO BE BACK TO NORMAL. SO I WOULD CHECK THAT FUSE BOX IF YOU'RE HAVING TROUBLE. THE HIGH

Electrical System
Filed Feb 24, 2008198,700 milesCA

I'VE HAD SEVERAL PROBLEMS WITH THE ELECTRICAL SYSTEM OF MY 2000 FORD EXPEDITION AFTER IT RAINS. TODAY MY ALARM WOULD NOT WORK SO I HAD TO USE THE KEYLESS PAD TO UNLOCK MY VEHICLE, BUT IT DOES NOT WORK TO LOCK THE VEHICLE. WHEN I OPEN THE DOOR THERE ARE DINGING NOISES AND YOU CAN HEAR THE FAN RUNNING IN THE MOTOR. THE SUV WILL NOT START, IT TRIES TO TURN OVER BUT ENDS UP FAILING AND ENDING WITH CLICKING NOISE. THE AIR BAG LIGHT WILL STAY LIT AND GIVE ME WARNING CHIMES. THIS HAS HAPPENED SEVERAL TIMES AND I HAVE MANAGED TO START IT ONCE IT DRIES UP . I'VE READ MANY COMPLAINTS ON THIS ISSUE AND IT IS TIME THAT FORD DOES A RECALL........WE CAN NOT ALL BE LYING!! *TR

Electrical System
Filed Feb 9, 200857,500 milesMO

I OWN A 2000 FORD EXPEDITION AND AFTER A HARD OVERNIGHT RAIN AN ELECTRICAL PROBLEM BEGAN. WHEN I GOT INTO IT THE NEXT MORNING THE RADIO WAS PLAYING AND THE HEATER DISPLAY WAS ON. WHEN I STARTED IT ALL SEEMED NORMAL UNTIL I PUT IT INTO GEAR AND THE RADIO STOPPED, THE HEATER STOPPED, THE WINDSHIELD WIPERS WOULDN'T WORK, AND THE WINDOWS WOULDN'T LOWER AND WHEN PUT BACK INTO NEUTRAL OR PARK EVERYTHING WENT BACK TO NORMAL. I BROUGHT IT INTO THE FORD DEALER WHO DOES ALL MY REPAIRS AND HE TOLD ME IT WAS THE GEM MODULE AND IT WOULD COST $1000.00 FOR REPAIR. I HAVE NO CHOICE SO I AUTHORIZED THE REPAIR. HE THEN INFORMED ME THAT WHEN I PICK IT UP I NEED TO TAKE IT TO A WINDSHIELD REPAIR SHOP TO GET THE WINDSHIELD RESEALED DUE TO A DEFECTIVE SEAL THAT CAUSED A LEAK THAT CAUSED THE GEM MODULE TO MALFUNCTION. IT SEEMS THAT THIS IS A LARGE BURDEN TO PUT ON THE CONSUMER SINCE IT IS A KNOWN DEFECT AND THERE IS NO ASSURANCE THAT IT WON'T HAPPEN AGAIN. I ALSO BELIEVE THIS COULD BE DANGEROUS CAUSING THE VEHICLE TO STALL WHILE DRIVING OR WIPERS TO MALFUNCTION IN THE RAIN OR ANY NUMBER OF OTHER PROBLEMS SINCE THIS MODULE CONTROLS SO MANY OF THE VEHICLES CONTROLS AND INSTRUMENTS. *TR

Engine and Engine Cooling › Engine
Filed Jan 15, 2008170,000 milesWI

TL*THE CONTACT OWNS A 2000 FORD EXPEDITION. UPON STARTING THE VEHICLE, THE CONTACT HEARD A LOUD POPPING SOUND COMING FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT A SPARK PLUG BLEW OUT. THE DEALER INSTALLED NEW SPARK PLUGS AND A NEW COIL. WHILE DRIVING 25 MPH, THE FAILURE RECURRED AND THE VEHICLE WAS TOWED BACK TO THE DEALER. THE VEHICLE WAS REPAIRED AGAIN. THE FAILURE MILEAGE WAS 170,000 AND CURRENT MILEAGE WAS 171,000. UPDATED 02/19/08 *TR

Visibility › Windshield
Filed Jan 11, 2008100,000 milesIN

WINDSHIELD LEAKS WATER ON TO GEM MODULE AND FUSE BOX. AFTER RAIN OR SNOW VEHICLE WILL TRY TO START WHILE ALREADY RUNNING WIPERS, RADIO, DOOR LOCKS, POWER WINDOWS, LIGHTS FLASHERS WILL NOT WORK. DUMMY LIGHTS ON DASH WILL COME ON THAT WATER LEVEL LOW, NO OIL PRESSURE AND LOW BATTERY. NOW IT WILL NOT SHIFT OUT OF PARK. FILED A FORMAL COMPLAINT THREE MONTHS AGO WITH FORD MOTOR COMPNY AND THEY HAVE YET TO ACKNOWLEDGE THAT I EVER FILED REPORT. *TR

Electrical System
Filed Jan 9, 200898,000 milesCA

MY 00 FORD EXPY HAS SEVERAL ELECTRICAL PROBLEMS WHEN EVER THERE'S RAIN THIS LATEST INCIDENT HAPPEN ON 1/6/08 I CAME OUT OF MY HOUSE BECAUSE I KEEP ON HEARING LIKE SOMEONE WAS TRYING TO START THE TRUCK AND YEAH IT HAD BEEN RAINING ALL NIGHT I OPEN THE TRUCK AND THE RADIO WAS ON THE LIGHTS WERE COMING ON I STARTED THE TRUCK AND WHEN IT WAS ON THE STARTER WAS STILL SPINNING HITTING THE FLY WHEEL I HAD TO DISCONNECT THE BATTERY I THINK IF THERE'S WATER LEAKING EVERYTIME IT RAINS IT COULD CREATE A SHORT AND CAUSE A FIRE ON THE TRUCK I WILL LIKE SOMEONE TO LOOK INTO THIS THANKS *TR

Engine and Engine Cooling
Filed Dec 31, 2007192,000 milesMD

2000 FORD EXPEDITION SPARK PLUG EJECTED. *TR

Engine and Engine Cooling › Engine
Filed Dec 27, 2007120,000 milesNC

TL*THE CONTACT OWNS A 2000 FORD EXPEDITION. THE CONTACT STATED THAT HE HEARD KNOCKING SOUND COMING FROM THE ENGINE AND THE ENGINE SKIPPED. THE DEALER STATED THAT ONE OF THE COIL PACKS CAUSED THE FAILURE AND THEY MADE THE REPLACEMENT. APPROXIMATELY ELEVEN MONTHS LATER THE FAILURE OCCURRED AGAIN. THE DEALER STATED THAT THE NUMBER THREE AND SIX COIL PACKS NEED TO BE REPLACED. IN ADDITION, THEY NOTICED GUNK ON THE SPARK PLUGS. AS OF DECEMBER 27, 2007, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE CURRENT MILEAGE WAS 143,000 AND FAILURE MILEAGE WAS 120,000. THE PURCHASE DATE WAS UNAVAILABLE.

Engine and Engine Cooling
Filed Dec 20, 200786,000 milesMA

SPARK PLUG # 2 WAS SPIT OUT OF THE ENGINE DUE TO POOR DESIGN. *TR

Electrical System
Filed Dec 10, 200745,000 milesVA

TL*THE CONTACT OWNS A 2000 FORD EXPEDITION. OCCASIONALLY IN COLD, SNOWY, OR RAINY CONDITIONS, THE VEHICLE WOULD EXPERIENCE ELECTRICAL FAILURE. THE WINDSHIELD WIPERS WOULD NOT WORK, THE RADIO WOULD TURN ON AND OFF RANDOMLY, AND THE HEADLIGHTS FLASHED ON AND OFF. THE CONTACT NEEDED TO DISCONNECT THE BATTERY IN ORDER TO SHUT OFF THE HEADLIGHTS. THE DEALER COULD NOT DUPLICATE THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000 AND CURRENT MILEAGE WAS 60,000.

Engine and Engine Cooling
Filed Dec 8, 200725,000 milesCA

2000 FORD EXPEDITION V8 4.6L XLT STALLS WHEN GAS IS AT 1/4 TANK AND AT A FORWARD ANGLE (DOWNHILL). THIS HAPPENS WHEN GOING 55 ON THE FREEWAY, COME TO A SLIGHT DECLINE AND VEHICLE STALLS AND DIES. COULD CAUSE AN ACCIDENT. I CAN NOT SELL THIS CAR AND GET A NEW FORD, KNOWING SOME COULD GET HURT. WE DON'T LET OUR KIDS DRIVE IT. *TR

Tires › Tread/Belt
Filed Nov 9, 200761,252 milesFL

WHILE TRAVELING SOUTH ON I-95 AT APPROX 65 MPH, THE PASSENGER RIGHT REAR TIRE FAILED. IT APPEARS THAT THE FAILURE MODE WAS TREAD SEPARATION/DETACHMENT. THE TREAD ENDED UP WRAPPED AROUND THE REAR AXLE. AT THE MOMENT OF THE FAILURE THE 2000 FORD EXPEDITION TORQUED HARD TO THE RIGHT, BUT CONTROL WAS MAINTAINED. FURTHER INFORMATION ON THIS INCIDENT IS THAT THE FAILED TIRE WAS A REPLACEMENT FOR A RECALL (NHTSA CAMPAIGN ID NUMBER: 02T012000) BY CONTINENTAL TIRE CO. AND REPLACED BY A FORD DEALERSHIP. THE FAILURE OF THE REPLACEMENT TIRE FITS THE EXACT DESCRIPTION AS STATED IN THE NHTSA INVESTIGATION REPORT. *TR

Vehicle Speed Control › Cruise ControlFire
Filed Nov 6, 2007120,000 milesFL

OUR 2000 FORD EXPEDITION CAUGHT ON FIRE AFTER SITTING IN OUR DRIVEWAY FOR APPROXIMATELY 11 HRS. *TR

Vehicle Speed Control
Filed Nov 3, 200765,000 milesIN

PRIOR TO OUR 2000 FORD EXPEDITION BEING RECALLED FOR THE CRUISE CONTROL PROBLEMS, WE EXPERIENCED ELECTRICAL PROBLEMS WITH THE INTERIOR LIGHTING GROUP; RADIO, WINDSHIELD WIPERS, ETC. AFTER A RAIN, THE WINDSHIELD WIPERS WOULD NOT WORK AND THE BLOWER MOTOR WOULD REMAIN ON OR BE ON WITHOUT IGNITION ACTIVATION. THE BATTERY HAS RUN DOWN BECAUSE OF THIS! WE RECENTLY EXPERIENCED THE PROBLEMS AGAIN AND TOOK THE VEHICLE TO OUR MECHANIC WHO RECOMMENDED AN ELECTRICAL SPECIALIST. HE DIAGNOSED THE WINDSHIELD SEAL LEAK AS A CONTRIBUTING FACTOR TO THE JUNCTION BOX-GEM MODULE MALFUNCTIONING. *TR

Visibility › Windshield
Filed Nov 3, 200765,000 milesIN

WE RECENTLY HAD A SPECIALIST INSPECT THE 2000 EDDIE BAUER FORD EXPEDITION BECAUSE OF REPEATED ELECTRICAL PROBLEMS. HE FOUND A TECHNICAL SERVICE BULLETIN FOR FORD ON THE FAILURE OF WINDSHIELD SEALS. HE FURTHER ADVISES THAT THE REPAIRS WILL BE IN EXCESS OF $1000. WE HAVE EXPERIENCED FAILURE OF THE VEHICLES ELECTRIC SYSTEM AS OUTLINED ON AT LEAST 5 SEPARATE OCCASIONS. ALL TIMES WERE PRECEDED BY MOISTURE. THE INTERIOR LIGHTS MALFUNCTIONED, THE WINDSHIELD WIPERS STOPPED, THE BLOWER MOTOR WAS ON HIGH WITH IGNITION OFF, THE RADIO SHUTS OFF, THE INTERIOR DASH LIGHTS REMAINED ON, ETC. I HAVE HAD MY MECHANIC REPLACE SEVERAL ITEMS INCLUDING THE FUSES AND RELAYS FOR THE ELECTRONICS. *TR

Engine and Engine Cooling › Engine
Filed Nov 1, 2007101,000 milesWI

TL*THE CONTACT OWNS A 2000 FORD EXPEDITION. WHILE DRIVING 30 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED, BUT THEN STALLED AGAIN. THERE WAS A LOSS OF STEERING. THE VEHICLE COASTED TO A SERVICE STATION. THE MECHANIC STATED THAT THE SPARK PLUG BLEW OUT OF THE CYLINDER HEAD. NO REPAIRS WERE MADE. THE CURRENT AND FAILURE MILEAGES WERE 101,000. UPDATED 12/12/07

Structure
Filed Oct 28, 2007127,000 milesNC

I HAVE A 2000 FORD EXPEDITION, THE WINDSHIELD IS LEAKING ONTO MY GEM MODULE AND FUSEBOX BEHIND THE DASH AND CAUSING ALL KINDS OF ELECTRICAL PROBLEMS. THE DEALERSHIP HAS QUOTED ME OVER $1000 TO FIX THIS PROBLEM, AND I HAVE READ MANY FORUMS AND ALOT OF COMPLAINTS ABOUT THIS EXACT SAME PROBLEM ALL OVER THE COUNTRY. SOUNDS LIKE THIS PROBLEM SHOULD BE MADE INTO A RECALL. IT IS COSTING PEOPLE LOTS OF MONEY TO FIX ONE OF FORDS SCREW-UPS. *TR

Electrical System
Filed Oct 26, 2007SC

MY HUSBAND BOUGHT ME A 2000 EXPEDITION 9/15/2007, ON 10/26/2007 AFTER A RAIN, THE ELECTRICAL SYSTEM WENT CRAZY. WHEN I OPEN THE DOOR, THE RADIO WAS ON AND THE CHIRP LIKE I HAD A KEY IN THE IGNITION, NOT ONLY TO SAY, I JUST REPLACE THE BATTERY THIS MORNING. THE BLOWER MOTOR WILL NOT CUT OFF EVEN THOUGH THE KEY IS OUT. AND THE RADIO WILL TURN OFF WHEN I PUT THE CAR IN DRIVE OR REVERSE. *TR

Engine and Engine Cooling › Engine
Filed Oct 23, 2007140,000 milesCT

TL*THE CONTACT OWNS A 2000 FORD EXPEDITION. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE CONTACT HEARD A LOUD POPPING SOUND FOLLOWED BY A NOISE COMING FROM UNDER THE HOOD. THE VEHICLE HESITATED AND WOULD NOT ACCELERATE. THE CONTACT HAD TO GLIDE THE VEHICLE DOWNHILL AND INTO HER DRIVEWAY. A MECHANIC DISCOVERED THAT A SPARK PLUG BLEW OUT OF THE HOLE. THE DEALER HAS NOT BEEN NOTIFIED AND THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 140,000.

Electrical System
Filed Oct 21, 200796,375 milesVA

I HAVE A 2000 FORD EXPEDITION THAT HAS AN ELECTRICAL PROBLEM. I HAVE RESEARCHED ONLINE AND DISCOVERED MANY OTHERS WITH SIMILAR PROBLEMS. IT IS APPARENTLY DUE TO A WINDSHIELD LEAK THAT CAUSES THE GEM MODULE TO SHORT OUT. THIS FIRST HAPPENED TO ME A MONTH AFTER I PURCHASED THE VEHICLE IN FEBRUARY 2007. THE VEHICLE WOULDN'T START, DASH CLICKING NOISE , LOCKS UNLOCKING AND LOCKING CONTINUOUSLY, LIGHTS ON DASH WOULDN'T GO OUT, AFTER KEY IS REMOVED DASH INFO LIGHTS STILL ON. WHEN VEHICLE DID START RADIO WOULDN'T WORK AND BY THE WAY IT WAS RAINING/ICY. THIS PROBLEM HAS OCCURRED SEVERAL OTHER TIMES. WINDSHIELD WIPERS NOT WORKING PROPERLY, RADIO NOT WORKING ALL PROBLEMS HAPPEN ONLY WHEN IT IS RAINING. I PERSONALLY CANNOT AFFORD THE $1,000. OR SO DOLLARS IT IS APPARENTLY GOING TO COST TO FIX THIS PROBLEM, WHICH IS OBVIOUSLY A FACTORY DEFECT. I HAVE 4 CHILDREN AND HAVE COME TO DEPEND ON THIS VEHICLE, I AM AFRAID THIS SHORT COULD CAUSE AND ENGINE FIRE. *TR

Exterior Lighting › Headlights › Switch
Filed Oct 19, 2007112,250 milesCT

HEADLAMP SWITCH BLEW/FAILED/CHARRED AND SMOKE CAME OUT OF HEAT/AC DASH VENT WHILE DRIVING ON THE HIGHWAY.

Electrical System › Wiring
Filed Oct 15, 200759,107 milesNY

MY 2000 FORD EXPEDITION WAS PARKED IN MY MOM'S DRIVEWAY WHILE WE WENT TO THE BEACH. WE RETURNED 4 HOURS LATER AND THE HORN WAS BLARING AND SMOKE WAS POURING OUT FROM UNDER THE HOOD. THE FIRE DEPARTMENT DISCONNECTED THE BATTERY AND I HAD IT TOWED TO THE FORD DEALER, WHO SOLD US THE CAR. I REFUSED TO GET BACK IN THE CAR WITH MY KIDS, AFTER I SPENT $700 TO REPAIR THE BURNED OUT WIRING, AND ENDED UP TRADING IT IN FOR A BRAND NEW EXPEDITION. THE RECALL NOTICE CAME OUT IN JAN -05, AFTER MY INCIDENT. MY FRIEND'S F150 WENT ON FIRE IN THE MIDDLE OF THE NIGHT WITH THE HORN BLARING - WHICH CAUSED ME TO INVESTIGATE THE RECALL. SOME OTHER FIRES HAVE INVOLVED HORNS BLARING. I WANT MY $700 BACK. *JB

Tires › Sidewall
Filed Oct 10, 200795,000 milesFL

TL*THE CONTACT OWNS A 2000 FORD EXPEDITION. THE DRIVER FRONT, REAR AND THE PASSENGER SIDE FRONT AND REAR GOOD YEAR WRANGLER RTS TIRES HAD 2 INCH SPLITS IN THE SIDE WALL. THE DOT NUMBER WAS 4BCUC6WR0306. THEY WERE REPLACEMENT TIRES WITH APPROXIMATELY 35000 MILES ON THEM. THE TIRE SIZE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 95000.

Vehicle Speed ControlFire
Filed Sep 21, 200769,785 milesCA

ON 07/28/2007 MY 2000 FORD EXPEDITION WAS PARKED IN MY DRIVE WAY WE HAD GOTTEN BACK FROM THE STORE AN HOUR AGO WHEN MY LAND LORD COMES KNOCKING ON MY DOOR SAYING YOUR TRUCK IS ON FIRE SO WE WENT OUTSIDE AND IT WAS FLAMING THE FIRE DEPARTMENT CAME AND PUT IT OUT I CHECKED FOR ANY RECALLS ON THIS TRUCK AND THERE WAS ONE FOR THE SPEED DEACTIVATION SWITCH I CALLED FORD AND THEY SAID SOMEONE WOULD BE CALLING ME SO A WEEK GOES BY AND I GET THIS LETTER SAYING THAT THEY WERE NOT GOING TO HELP ME IN ANY WAY BECAUSE THEIR RECORDS SHOWED THAT THEY SENT A LETTER IN 03/23/2006 I TOLD THEM THAT I WAS THE 2ND OWNER OF THIS TRUCK AND I NEVER GOT THIS LETTER SO THEY SAID TO BAD NO WE WILL NOT HELP YOU 4 DAYS LATER I GET THIS FORD LETTER SAYING THAT THEIR RECORDS HAD UP DATED AND THAT I WAS NOW THE CURRENT OWNER OF THIS TRUCK TO PLEASE TAKE IT IN TO HAVE THE RECALL DONE TO IT I CALLED BACK AND THE SAME THING THEY SAID NO NO NO. *JB

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2000 Ford Expedition → · Every Expedition year → · How the figures are calculated →