TL*THE CONTACT OWNS A 2000 FORD EXPEDITION. WHILE DRIVING 30 MPH, THE VEHICLE BEGAN TO RIDE VERY HARD OVER ROUGH TERRAIN. THE CONTACT PULLED THE VEHICLE OVER AND NOTICED THAT THE SUSPENSION FAILED, WHICH CAUSED THE REAR OF THE VEHICLE TO LOWER. THE DEALER STATED THAT THEY WOULD PERFORM A FREE DIAGNOSTIC. THE CURRENT AND FAILURE MILEAGES WERE 40,000.
2000 Ford Expedition complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →
2000 FORD EXPEDITION - WHEN IT RAINS - THE ELECTRICAL SYSTEM GOES CRAZY. SOMETIMES THE DEFROSTER WILL BE ON (NO KEY IN THE IGNITION). OTHER TIMES, LIGHTS, RADIO, WIPERS CONTROL THEMSELVES. TONIGHT 9/4/07 - THOUGHT SOMEONE WAS TRYING TO STEAL IT - HOWEVER - (NO KEY IN THE IGNITION) IT WAS TRYING TO CRANK(START) OVER. WE HAD TO REMOVE A BATTERY CABLE FOR IT TO STOP. *JB
TL*THE CONTACT OWNS A 2000 FORD EXPEDITION. THE CONTACT STATED THAT THE VEHICLE HAD BEEN PARKED FOR AN HOUR BEFORE IT BURST INTO FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND STATED THAT IT WAS CAUSED BY THE VEHICLE SPEED CONTROL DEACTIVATION SWITCH. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN # 05V017000 (VEHICLE SPEED CONTROL:CRUISE CONTROL). THE VEHICLE WAS DESTROYED. THE CURRENT AND FAILURE MILEAGES WERE 69,864.
TL*THE CONTACT OWNS A 2000 FORD EXPEDITION. APPROXIMATELY AN HOUR AND A HALF AFTER PARKING THE VEHICLE, THE CONTACT NOTICED SMOKE AND FLAMES COMING FROM THE HOOD. THE VEHICLE HAS NOT BEEN INSPECTED TO DETERMINE THE CAUSE OF THE FIRE. THE VEHICLE WAS DESTROYED. THE CURRENT AND FAILURE MILEAGES WERE 100,000. UPDATED 02-01-08. *KB HIALEAH POLICE REPORT. UPDATED 02/01/08 *TR
1 1/2 HOURS AFTER PARKING THE CAR IN OUR GARAGE WE HEARD SOMETHING IN THE GARAGE AND FOUND THE EXPEDITION ON FIRE. AS A RESULT OUR HOUSE BURNED. *AK
TL*THE CONTACT OWNS A 2000 FORD EXPEDITION. THE CONTACT HAD DRIVEN THE VEHICLE ALL DAY BETWEEN THE SPEEDS OF 35 TO 55 MPH. FIVE MINUTES AFTER PARKING THE VEHICLE, THE ENGINE BEGAN TO SMOKE AND THEN BURST INTO FLAMES. THE VEHICLE IS CURRENTLY UNDER INVESTIGATION WITH THE INSURANCE COMPANY. A POLICE REPORT WAS FILED. ON SEPTEMBER 28, 2005, THE CRUISE CONTROL DEACTIVATION SWITCH WAS REPLACED UNDER RECALL 05V017000. THE CURRENT AND FAILURE MILEAGES WERE 103,000.
TL*THE CONTACT OWNS A 2000 FORD EXPEDITION. THE CONTACT NOTICED SMOKE RISING FROM UNDER THE HOOD OF THE VEHICLE. WHEN HE LIFTED THE HOOD, FLAMES WERE PRESENT. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS DESTROYED. PRIOR TO THE FAILURE, THE VEHICLE HAD BEEN PARKED FOR TWO HOURS. THE DEALER REFERENCED RECALL # 05V388000 (VEHICLE SPEED CONTROL), BUT THE CONTACT DID NOT RECEIVE A RECALL NOTICE. A POLICE REPORT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE 83,000.
I AM HAVING SEVERE ELECTRICAL PROBLEMS WITH THE 2000 FORD EB EXPEDITION. THESE PROBLEMS WERE CAUSED BY A DEFECT IN THE SEAL OF THE FACTORY INSTALLED WINDSHIELD LEAKING WATER INTO THE CAB OF THE VEHICLE. THERE HAVE BEEN MANY INCIDENTS WHERE THE VEHICLE HAS BECOME INCAPACITATED, AND ONE INSTANCE WHEN SMOKE EMERGED FROM THE DRIVER'S SIDE OF THE FRONT DASHBOARD WATER WAS SEEPING INTO THE CAB AND ACCESSING THE FUSE BOX. UPON CONTACT A SHORT WAS CREATED, CAUSING THE CLIMATE CONTROL UNIT, HEATER AND A/C UNIT FAN TO BEGIN BLOWING WHEN THE KEY WAS REMOVED FROM THE IGNITION. THIS PROBLEM OCCURRED ANYTIME THE VEHICLE WAS EXPOSED TO RAIN OR SNOW. *AK
WE HAD BEEN ADVISED REGARDING THE RECALL ON THE SPEED CONTROL. BEFORE THE PART WAS AVAILABLE, WE HAD TAKEN THE VEHICLE IN FOR SERVICE. AT THE TIME, THE SERVICE DEPT. DEACTIVATED THE SWITCH. BEFORE THE PART WAS INSTALLED, THE VEHICLE CAUGHT ON FIRE AND WAS BEYOND REPAIR. WE INFORMED THE FORD COMPANY AND A LETTER WAS SENT TO US STATING THAT THIS WAS OUR FAULT FOR NOT HAVING THE PART INSTALLED. *TR
I PURCHASED A 2000 FORD EXPEDITION EDDIE BAUER SUV NEW FROM A LOCAL DEALER IN THE LOS ANGELES AREA. CURRENT MILEAGE IS 127,300. THIS CONCERNS A VERY SERIOUS SAFETY PROBLEM THAT HAS HAPPENED TWICE SINCE WE HAVE OWNED THIS VEHICLE. THIS VEHICLE IS ONLY USED TO COMMUTE TO WORK, NEVER OFF-ROAD OR ABUSED IN ANY MANNER. A FEW MONTHS INTO OUR OWNERSHIP, WE WERE TRAVELING ON THE FREEWAY AND GOING OVER A OVERPASS AT 60 MILES AN HOUR THE SPARE TIRE DROPPED OFF THE SUV AND ROLLED ACROSS FOUR LANES OF TRAFFIC AT NIGHT. LUCKILY, IT DID NOT KILL SOMEONE. THEN ABOUT 8 OR 9 MONTHS AGO IT HAPPENED AGAIN JUST BACKING OUT OF OUR DRIVEWAY. INSPECTING THE PROBLEM IT IS CLEAR THE STEEL CABLE HOIST HOLDING THE TIRE UP UNDER THE REAR IS BREAKING UNDER STRESS. IT IS CLEAR THIS IS A DESIGN DEFECT AND A VERY REAL SAFETY ISSUE. WE HAVE TAKEN IT TO THE LOCAL DEALERSHIP AND I HAVE CALLED THEIR 800 NUMBER. THEY CLAIM THE VEHICLE IS OUTSIDE THE WARRANTY PERIOD. I SAY THIS IS A SAFETY ISSUE THAT FORD SHOULD NOT ONLY FIX BUT SHOULD REDESIGN THE WHOLE MOUNTING SYSTEM TO BETTER SUPPORT THE TIRE. THE TIRE AND RIM SHOULD HAVE A POSITIVE LOCKING DEVICE THAT SECURELY HOLDS THE TIRE IN PLACE SO THE STEEL CABLE HOIST IS USED ONLY TO RAISE AND LOWER THE TIRE WHEN THE VEHICLE IS AT REST. FORD WILL NOT PUT THIS IN WRITING. I HAVE FILED COMPLAINTS ON THIS ISSUE HERE IN CALIFORNIA WITH THE DMV AND OTHER AGENCIES - THEY ARE REFERRING ME TO MEDIATION BOARDS TO SETTLE IT FINANCIALLY. BUT THE FORD FIX OF INSTALLING ANOTHER ST
2000 FORD EXPEDITION CAUGTH ON FIRE WHILE TRUCK WAS PARK AT MIDNIGTH
THE EXPEDITION CAUGHT ON FIRE AND BURNED TO THE GROUND ON MAY 17, 2007 WHILE PARKED IN THE DRIVEWAY 5 FEET FROM MY HOUSE AND 5 FEET FROM MY HUSBAND'S TRUCK PARKED IN FRONT OF IT, PART OF MY HUSBANDS TRUCK , FENCE AND HOUSE BURNED. *AK
TL*THE CONTACT OWNS A 2000 FORD EXPEDITION. AFTER BEING PARKED FOR ONE HOUR, THE ENTIRE FRONT END OF THE VEHICLE SUDDENLY CAUGHT FIRE. PRIOR TO THE FIRE, THE VEHICLE WAS DRIVEN AT 55 MPH FOR APPROXIMATELY ONE HOUR. THE INSPECTOR STATED THAT THE CAUSE OF THE FIRE WAS ELECTRICAL. THE ENGINE SIZE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 176,000.
TL* THE CONTACT OWNS A 2000 FORD EXPEDITION. THE CONTACT STATED THAT THE DEVICE ATTACHED TO THE CABLE THAT MOUNTS THE TIRE UNDERNEATH THE VEHICLE FAILED, CAUSING THE TIRE TO FALL TO THE GROUND. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 100,000.*AK
TL*THE CONTACT OWNS A 2000 FORD EXPEDITION. THE VEHICLE CAUGHT ON FIRE WITHOUT WARNING WHILE PARKED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND THERE WERE NO INJURIES. A FIRE REPORT WAS AVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE UNKNOWN.*AK THE CONSUMER PROVIDED AN INCIDENT REPORT FROM THE FIRE DEPARTMENT. UPDATED 05/23/07 *TR
DRIVER'S SIDE WINDOW ADJACENT TO THIRD SEAT (CARGO AREA) OF 2000 FORD EXPEDITION SHATTERED FOR NO APPARENT REASON; WINDOW WAS OPEN FOR VENTILATION PER DESIGN (TEMPERED GLASS WINDOW PIVOTS OPEN ABOUT 3" VIA ELECTRIC ACTUATOR). SPEED WAS 65 MPH UNDER CALM CONDITIONS, SMOOTH ROAD SURFACE. I INITIALLY BELIEVED I HAD SUFFERED A COMPLETE LEFT/REAR TIRE FAILURE AS THERE WAS A VERY LOUD "BANG" AND A LARGE AMOUNT OF DEBRIS HURLED INTO ADJACENT TRAFFIC LANE. APPROXIMATELY 1/4 OF THE VOLUME OF SHATTERED GLASS WAS HURLED INTO THE PASSENGER COMPARTMENT, PRIMARILY IN THE THIRD ROW. FORTUNATELY I WAS ALONE IN THE VEHICLE; ANYONE IN THIRD ROW WOULD HAVE, AT A MINIMUM, SUFFERED LACERATIONS AND LIKELY EYE INJURY. *JB
TL*THE CONTACT OWNS A 2000 FORD EXPEDITION. THE CONTACT WITNESSED SMOKE ASCENDING FROM THE FUSE PANEL AND DISCONNECTED THE BATTERY. WATER WAS LEAKING INTO THE VEHICLE, BUT THE SOURCE WAS UNKNOWN. THE CAUSE OF FAILURE HAS NOT BEEN DIAGNOSED. THE CURRENT AND FAILURE MILEAGES WERE 110,000. AK
THE EVENTS LEADING UP TO THE FAILURE INCLUDED STARTUP OF THE VEHICLE AND ON THE SECOND OCCURRANCE MERELY DRIVING THE VEHICLE - A 2000 FORD EXPEDITION EDDIE BAUER 5.4 LTR TRITON V8 WITH 90000 MILES. THE FAILURE WAS OF 2 SEPARATE SPARK PLUGS BEING BLOWN FROM THE CYLINDER HEAD (BOTH ON THE DRIVERS SIDE) A TOTAL OF 3 TIMES. THE CONSEQUENCES WAS HAVING THE VEHICLE TOWED TO A REPAIR SHOP. THE MOST RECENT REPAIR WAS A RECURRANCE OF THE SAME BLOWN PLUG WHICH HAPPENED IN 2005. TO CORRECT THE ISSUES, THE SPARK PLUGS WERE REPLACED AND REINSERTED WITH REPAIR KITS TO HOPEFULLY PREVENT FUTURE BLOWOUTS. ADDITIONAL CONSEQUENCES ARE THAT I NO LONGER TRUST FORD OR MY VEHICLES RELIABILITY. IN RESEARCHING THIS ISSUE ONLINE, THIS IS NOT A RARE OCCURANCE AND THERE HAVE BEEN VEHICLE FIRES WHERE THE SPARK PLUG HAS RUPTURED THE FUEL RAIL WHICH SITS DIRECTLY ABOVE THE SPARK PLUG HOLES. CONSUMERAFFAIRS.COM HAS THIS REPORT: HTTP://WWW.CONSUMERAFFAIRS.COM/NEWS04/2007/03/FORD_SPARK_PLUG_FIRE.HTML. DO WE NEED TO WAIT UNTIL SOME ACTUALLY DIES BEFORE ACTION WILL BE TAKEN TO HAVE FORD DO THE RIGHT THING AND REPAIR THIS OBVIOUS DEFECT?
TL*THE CONTACT OWNS A 2000 FORD EXPEDITION. THE VEHICLE SPONTANEOUSLY IGNITED WHILE PARKED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE, BUT THE VEHICLE WAS DESTROYED. THE CONTACT USED THE CRUISE CONTROL EARLIER THAT DAY. A FIRE REPORT WAS FILED ,AND THE CONTACT WILL ATTEMPT TO GET PICTURES OF THE VEHICLE. THE CURRENT AND FAILURE MILEAGE WERE 17000.*AK
TL* THE CONTACT OWNS A 2000 FORD EXPEDITION. THE WINDSHIELD LEAKED WHEN IT RAINED AND CAUSED AN ELECTRICAL FAILURE IN THE GEM BOX. THE FAILURE MILEAGE WAS 85,000. THE ENGINE REMAINED ON AFTER THE CONTACT REMOVED THE KEY FROM THE IGNITION. THE DEALER REPLACED THE GEM BOX. HOWEVER, THEY DID NOT RESEAL THE WINDOWS TO PREVENT IT FROM LEAKING. THE CURRENT MILEAGE WAS 97000. *AK
TL* - THE CONTACT CALLED REGARDING 2000 FORD EXPEDITION. THE CONTACT STATED THAT HE HAD DRIVEN THE VEHICLE EARLIER AND APPROXIMATELY 3-4 HOURS LATER THE CONTACT NOTICED THAT THE VEHICLE WAS ON FIRE. THE CONTACT STATED THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE FIRE DEPARTMENT TOOK PICTURES OF THE VEHICLE. THE CONTACT STATED THAT SOME OF THE VINYL SIDING ON HIS HOME WAS DAMAGED BY THE FIRE. THERE WERE NO INJURIES. THE CONTACT STATED HE RECEIVED THE RECALL NOTICE IN NOV 2006. HE HAD ATTEMPTED TO GET THE RECALL WORK DONE, HOWEVER THE FORD DEALER DID NOT HAVE ANY AVAILABLE APPOINTMENTS. THE MANUFACTURER HAS DENIED THE CLAIM STATING THE CONSUMER DID NOT RESPOND TO THE RECALL LETTER. THE CURRENT AND FAILURE MILEAGE WAS 90,000 MILES.
I OWN A 2000 FORD EXPEDITION. WITHIN THE LAST MONTH, I WOULD TURN THE KEY TO CRANK MY TRUCK AND NO SOUND. NOTHING WOULD TURN ON. THE ELECTRICAL, TOTALLY DEAD. I WOULD JUMP IT OFF AND IT RAN FINE FOR 2 DAYS AND THEN THE SAME WOULD HAPPEN AGAIN. I HAVE RESEARCHED THIS PROBLEM AND HAVE FOUND THAT A LEAKING WINDSHIELD IS THE PROBLEM. IT IS LEAKING AND CAUSING MY GEM MODULE AND FUSE BOX TO GET WET. THIS CAN CAUSE A FIRE AS EVERYONE KNOWS AS WELL AS UNWANTED ELECTRICAL ACTIVITY WHEN THE TRUCK IS UNATTENDED. IT IS ALSO AFFECTING MY RADIO WHICH WILL NOT TURN ON THEN TURN ON BY ITSELF. THIS IS A MANUFACTURING DEFECT AND I HAVE READ WHERE MANY EXPEDITION OWNERS ARE HAVING THE SAME PROBLEM WITH WINDSHIELD LEAKAGE CAUSING NO STARTS AND ELECTRICAL PROBLEMS. THIS SHOULD BE FIXED AT FORDS EXPENSE CONSIDERING IT WAS NOT THE FAULT OF THE OWNER FORD HAS A MANUFACTURING ISSUE WITH THEIR WINDSHIELDS. AS YOU MUST KNOW THIS IS A FIRE HAZARD THAT COULD RESULT IN THE DEATH OF INNOCENT PEOPLE. IT IS A DEFECT FROM FORD MOTOR COMPANY THAT NEEDS TO BE RECALLED NOW TO PREVENT FURTHER DAMAGE OR POSSIBLE DEATH BY FIRE. IF FORD STANDS BY THEIR PRODUCTS THIS WOULD BE A GOOD TIME TO PROVE THAT TO THEIR LOYAL CUSTOMERS. *JB
TL*- THE CONTACT STATED THAT THE 2000 FORD EXPEDITION XLT HAD A NUMBER OF PROBLEMS WITH THE CHILD SAFETY LOCKS. WHEN SOMEONE WAS SEATED IN THE BACK SEAT THE SAFETY LOCKS WOULD ENGAGE AUTOMATICALLY AND THE PASSENGER COULD NOT OPEN THE DOOR. THE CONTACT SPOKE TO THE DEALERSHIP, AND STATED THAT THEY HE SHOULD HAVE THE LOCKS REPLACED AT HIS OWN COST. THE CONTACT STATED THAT HE FELT THAT THIS IS SAFETY PROBLEM IF A CRASH OCCURRED THE BACK PASSENGERS COULD NOT GET OUT OF THE VEHICLE ON HIS/HER OWN. THE CONTACT FILED A COMPLAINT WITH THE MANUFACTURER AND WAS GIVEN CASE # 1453250607. THE FAILURE MILEAGE WAS 5000 AND THE CURRENT MILEAGE WAS 88000.*AK UPDATED 03/19/07. *JB
TL*- THE CONTACT STATED THAT WHILE DRIVING HIS 2000 FORD EXPEDITION (67000 FAILURE MILEAGE) HE WAS HEARING A CLUNKING SOUND ONLY WHEN TURNING THE VEHICLE. THE CONTACT RETURNED HOME THEN RAISED THE VEHICLE UP AND GOT UNDER THE VEHICLE AND NOTICED THAT PART OF THE FRAME WHICH HELD THE FRONT END OF THE VEHICLE TOGETHER HAD RUSTED. THE VEHICLE WAS DRIVEN TO THE DEALER AND THE MECHANIC CONFIRMED THAT THE RADIATOR MOUNT WAS CORRODED. THE VEHICLE HAS BEEN REPAIRED.
I HAVE HAD MANY OF THE SAME COMPLAINTS AS THOSE LISTED ON THE NET. WIPERS COMING ON AT ANY GIVEN TIME, SPEEDOMETER NOT WORKING, LIGHTS ON RADIO NOT WORKING, WIPERS COME ON WHEN I TRY TO LET THE DRIVER WINDOW DOWN. THERE ARE SOME OTHER THINGS AS WELL. HAVE NOT TAKEN TO SHOP YET, BUT WILL SOON. *NM
I TOOK MY 2000 FORD EXPEDITION XLT IN TO HUNTINGTON BEACH FORD TO BE SERVICED DUE TO R.P.M. FLUCTUATION AND A SERVICE ENGINE SOON LIGHT. THEY CONDUCTED A DIAGNOSIS AND STATED I WOULD NEED A I.A.C. PART. THE NEW I.A.C. DID NOT FIX THE PROBLEM SO I TOOK IT BACK TO H.B. FORD AND THEY STATED I WOULD NEED A D.P.F.E. SENSOR. I HAD THEM REPLACE THAT WHICH DID NOT FIX THE PROBLEM BECAUSE THE SERVICE ENGINE LIGHT ILLUMINATED AND THE R.P.M. FLUCTUATION WAS STILL EVIDENT. I WENT BACK TO H.B. FORD AND THEY DIAGNOSED A NEW THROTTLE BODY. I GAVE THEM THE O.K. TO REPLACE THE THROTTLE BODY. THEY CALLED ME A COUPLE DAYS LATER TO INFORM ME THAT THAT DID NOT SOLVE YOUR PROBLEM SO I WILL NEED TO PAY AN EXTRA $400 FOR A DIAGNOSTIC FEE SO THEY CAN CHECK ALL THE WIRING. THE MANAGER HAS STATED THEY BELIEVE IT IS COMING FROM THE WIRING SYSTEM? WHY DO I HAVE TO PAY FOR EVERYTHING ELSE WHEN THEY CANNOT PINPOINT THE PROBLEM? *NM
TL* - THE CONTACT OWNS A 2000 FORD EXPEDITION. THE CONTACTS VEHICLE CAUGHT FIRE DUE TO THE VEHICLE SPEED CONTROL. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE4 AND THERE WAS NO NEED TO CONTACT THE FIRE DEPARTMENT OR OBTAIN A REPORT. THE FAILURE MILEAGE WAS 83,291. THE MASTER CYLINDER AND THE WIRING HARNESS WERE ATTACHED TO THE SWITCH AND DAMAGED DURING THE FIRE. THE DEALER AND THE MANUFACTURER REFUSED TO ASSUME RESPONSIBILITY FOR THE DAMAGES TO THE VEHICLE. THEY DEALER STATED THAT THEY SENT HIM FIVE NOTICES AND HE DIDN'T RESPOND TO ANY OF THEM. THE CONTACT STATED THAT HE DIDN'T RECEIVE ANY OF THEM. THE CONTACT WAS THE ORIGINAL OWNER OF THE CAR. THE CURRENT MILEAGE WAS 83,296. *AK
ELECTRICAL PROBLEMS ON 2000 FORD EXPEDITION. BLINKER LIGHTS INOP. SPEEDOMETER TUNING ON AND OFF, RADIO STATION/CLOCK LIGHTS DON'T WORK. RADIO SOMETIMES WONT WORK. REAR WINDSHIELD WIPERS DON'T WORK. *NM
TL*- THE CONTACT OWNS S A 2000 FORD EXPEDITION WITH AN ODOMETER READING OF 150000 MILES. THE CONTACT STATED THAT THE VEHICLE WAS PARKED IN THE DRIVEWAY WHEN IT CAUGHT ON FIRE. THE CONTACT WAS ABLE TO PUT OUT THE FIRE WITHOUT CONTACTING FIRE DEPARTMENT. AS THE CONTACT WAS PUTTING OUT THE FIRE UNDER THE HOOD THEY FOUND THAT THE MASTER CYLINDER MELTED AND WAS A POSSIBLE SOURCE OF THE FIRE. THE CRUISE CONTROL WASATTACHED TO THE BRAKING SYSTEM, AND THE RECALL 05V017000 CONCERNING ) VEHICLE SPEED CONTROL:CRUISE CONTROL COULD BE A CAUSE AS WELL. *AK
MY 2000 FORD EXPEDITION HAS CAUSED US NUMEROUS HEADACHES AND NEAR ACCIDENTS AS A RESULT OF RAIN ENTERING THE VEHICLE DUE TO A DEFECTIVE WINDSHIELD INSTALLATION. ONCE THE RAIN WATER ENTERS THE DRIVER SIDE DASH PANEL ( UNDERSIDE ) AND COMES IN CONTACT WITH ELECTRICAL COMPONENTS MOUNTED THERE, NUMEROUS FAILURES OCCUR, SUCH AS : WINDSHIELD WIPERS QUIT WORKING, INTERIOR AND DASH PANEL LIGHTS FLASH ON AND OFF, AND EVENTUALLY QUIT WORKING. THE SAFETY SWITCH WHICH ALLOWS THE VEHICLE TO BE PLACED IN DRIVE WHILE DEPRESSING THE BRAKE ALSO FAILS ONCE THE VEHICLE IS TURNED OFF. THESE PROBLEMS ARE NOT JUST A NUISANCE, BUT A SAFETY HAZARD, AND AFTER SPEAKING TO OTHER EXPEDITION OWNERS AND READING NUMEROUS COMMON STORIES OF THE SAME PROBLEM, I FEEL THAT THIS IS A MANUFACTURER'S DEFECT AND SHOULD BE RECALLED AND REPAIRED ACCORDINGLY. IN CLOSING I WOULD LIKE TO STATE THAT MY WIFE WAS DRIVING ON A VERY BUSY INTERSTATE IN THE RAIN WHEN SHE EXPERIENCED OUR LATEST FAILURE. ALTHOUGH THERE WAS NO ACCIDENT, IT WAS DEFINITELY A CLOSE CALL, AND COULD HAVE BEEN POTENTIALLY FATAL. WE MAY NOT BE SO LUCKY THE NEXT TIME.... *JB
TL* - THE CONTACT OWNS A 2000 FORD EXPEDITION, THE CURRENT AND FAILURE MILEAGE WERE 137000. THE CONTACT STATED THAT THE HUB CAPS WERE PLASTIC, AND HAD PLASTIC PRONGS THAT PROTRUDED THROUGH A CIRCULAR MEDAL BRACKET. THE BRACKET BENDED,THE PRONG BROKE , AND THAT THE MEDAL BRACKET EXPANDED DEPENDING ON THE WEATHER, AND THIS CAUSED THE BRACKET TO BREAK. THE CONTACT STATED THAT HE HAS HAD TO REPLACE THEM TWICE TO DATE. *AK
ON JAN 31, 2007 IN THE PARKING LOT AT 9935 WALKER IN CYPRESS, CA. THE INCIDENT (FIRE) STARTED APPROXIMATELY AT 5:30 PM. THE 2000 FORD EXPEDITION WAS PARKED FOR APPROXIMATELY 1:00 HR BEFORE THE FIRE STARTED, A PASSER BY SAW THE FIRE START IN THE LEFT FRONT SIDE OF THE ENGINE COMPARTMENT. MY SON DRIVING THE CAR AT THE TIME CAME OUT FROM WORK AND THE WHOLE ENGINE COMPARTMENT WAS ENGULFED IN FLAMES. ORANGE COUNTY FIRE AND CYPRESS POLICE DEPARTMENT WAS ON SITE. WHEN I ARRIVED THE FIRE WAS OUT, AND THE FIRE DEPARTMENT RULED OUT ARSON. A PASSER BY IN ANOTHER FORD EXPEDITION TOLD US AT THE SITE THAT THERE WAS A RECALL ON THE VEHICLE SPEED CONTROL SWITCH. I LOOKED INTO IT ON THE INTERNET AND YES THERE IS, 2000 FORD EXPEDITION RECALL 05V017000 RELEASED ON 27 JAN 2005. I AM THE SECOND OR THIRD PARTY OWNER AND DIDN'T KNOW ANY THING ABOUT THE RECALL. I REPORTED THE INCIDENT TO MY INSURANCE COMPANY THE NEXT DAY. *JB
I TOOK OUR 2000 FORD EXPEDITION (EDDIE BAUER ED.) INTO JOPLIN FORD LINCOLN MERCURY BECAUSE OF VARIOUS ELECTRICAL ABNORMALITIES. INCLUDING BUT NOT LIMITED TO: WIPERS STOPPING WHILE DRIVING(1-20-07). I HAD THE DEALERSHIP RUN COMPUTER DIAGNOSTICS TO TELL ME WHAT THE SOURCE OF THE PROBLEMS WAS. I WAS INFORMED THAT "WDS PERFORMED DIAGNOSTIC TESTS FOUND CENTRAL JUNCTION BOX, AND GEM MODULE CAUSING CONCERN, WATER INTRUSION CAUSED BY LEAKING WINDSHIELD." TOTAL ESTIMATE TO REPAIR BETWEEN $885 AND $948 (DEPENDING ON WHETHER WINDSHIELD COULD BE REUSED). I DECLINED TO HAVE REPAIRS MADE (COULDN'T AFFORD IT) BUT PRE-PAID ($503.04 FOR PARTS AND DIAGNOSTICS) SO THAT I COULD DO THE WORK MYSELF. IT WAS DURING AN INTERNET SEARCH FOR "GEM MODULE" THAT I HAPPENED UPON THIS (NHTSA) WEBSITE. I'VE READ ALL OF THE COMPLAINTS (EXPEDITION ELECTRICAL PROBLEMS) AND REALIZED THAT MINE IS NOT AN ISOLATED CASE, BUT QUITE COMMON. I WENT ON TO READ ( EA05015) BY THE ODI AND DOCUMENTS. UNLESS THEY WERE NOT PUBLISHED, THERE ARE SEVERAL FLAWS IN THE REPORT. 1. IS IT POSSIBLE THAT WIPERS FAILING IS NOT WIDESPREAD; BUT, THE RESULT OF FAULTY PRODUCTION AT ONE PLANT? THE REPORT I SAW DOESN'T INDICATE THAT ANY DISCERNMENT WAS ATTEMPTED IN THIS REGARD. 2. THE LEAK WAS IN THE UPPER LEFT CORNER OF THE WINDSHIELD BEHIND THE SUPPORT COLUMN. IT WAS OUT OF SIGHT, CONTRARY TO FORD'S ASCERTION. 3. ODI'S RATIONAL FOR NOT RECOMMENDING A RECALL IS THAT NOT ENOUGH PERCENTAGE COULD BE ESTABLISHED AS A RESULT OF SERVICE RECORDS AND
1. VEHICLE OPERATING NORMALLY, STALLED AND WOULD NOT START ON INTERSTATE. 2. GEM FAILED DUE TO WATER, CARPET AND BEHIND FIREWALL WET. POTENTIALLY FATAL DUE TO TOTAL IMMOBILIZATION OF VEHICLE. TOWED. 3. GEM AND FUSE BOX REPLACED, SEE BELOW LOOKS LIKE NHTSA INVESTIGATION AND ENGINEERING STUDY STARTED. 39 CASES REPORTED NHTSA ACTION NUMBER : PE05033 NHTSA RECALL CAMPAIGN NUMBER : N/A MAKE : FORD MODEL: EXPEDITION MANUFACTURER : FORD MOTOR COMPANY YEAR : 2000 COMPONENT : ELECTRICAL SYSTEM DATE INVESTIGATION OPENED : JUNE 15, 2005 DATE INVESTIGATION CLOSED : OPEN SUMMARY: COMPLAINANTS ALLEGE THAT WHEN IT RAINS OR SNOWS, WATER LEAKS INTO THE VEHICLE AROUND THE WINDSHIELD. THE WATER SEEPS INTO THE FUSE BOX AND FORD'S GEM (GENERIC ELECTRONIC MODULE) CAUSING THE WIPERS AND OTHER ELECTRICAL COMPONENTS TO MALFUNCTION. THE GEM CONTROLS MULTIPLE FUNCTIONS, INCLUDING, AMONG OTHER THINGS, WIPERS AND LIGHTING. *JB
ON JANUARY 16, 2007 MY WIFE DROVE OUR 2000 EDDIE BAUER EXPEDITION TO WORK AS USUAL PARKED N A COVERED PARKING GARAGE AND WENT TO WORK. AT THE END OF THE DAY SHE ATTEMPTED TO START HER CAR AND IT WAS TOTALLY DEAD AND WOULD NOT START. SHE THEREFORE HAD TO GET JUMP STARTED IN ORDER TO GET HOME. ON 1-17-07 I TOOK THE VEHICLE TO A CERTIFIED FORD SERVICE DEPARTMENT AND HAD THEM EVALUATE AND DIAGNOSE THE PROBLEM. SEEMS THAT THE GEM AND CJB WERE WATER DAMAGED AND CREATING SIGNIFICANT ELECTRICAL SHORTS THROUGHOUT THE VEHICLES OPERATING SYSTEM. WHEN THE CAR WAS TURNED OFF THE FAN MOTOR WOULD ACTUALLY CONTINUE TO BLOW EVEN WITH THE KEYS OUT OF THE IGNITION. ALSO THE CAR AT TIMES WOULD NOT TURN OFF WITH THE KEY. YOU CAN TAKE THE KEY OUT OF THE IGNITION AND THE CAR WOULD STILL RUN. ANYWAY, THE DEALER INDICATES THAT THE WINDSHIELD WOULD HAVE TO BE REPLACED AND SEALED AS THIS WAS THE SOURCE OF THE WATER DAMAGE. I QUESTIONED THE VALIDITY OF THE DIAGNOSIS AND THE SERVICE ADVISOR INDICATED THAT THEY WERE WORKING ON 2 MORE TRUCKS WITH THE SAME PROBLEM. THE TOTAL COST OF THE REPAIR IS GOING TO BE $1150 TO REPLACE THE WINDSHIELD THE GEM AND CJB. I HAVE BEEN READING UP ON THIS PROBLEM AND FINE THAT THIS PROBLEM IS PRETTY WIDE SPREAD IN FORD EXPEDITIONS AND WANT TO MAKE MY PARTICULAR SITUATION A MATTER OF RECORD WITH THE NHTSA IN AN EFFORT TO ADD TO THE NUMBER OF CONSUMERS EXPERIENCING THIS PROBLEM. MY VEHICLE HAS A LONG HISTORY OF ELECTRICAL PROBLEMS WHICH WERE CORRECTED UNDER A EXTENDED WARRANTY.
WATER IS LEAKING IN FROM THE WINDSHIELD ACCORDING TO THE DEALERSHIP. THE WATER IS THEN ENTERING THE VEHICLE AND AFFECTING THE FUSE BOX AND THE GEM MODULE. IT DOES VERY WEIRD THINGS TO THE ELECTRICAL COMPONENTS OF THE VEHICLE, WINDSHIELD WIPERS QUIT WORKING WHILE DRIVING DOWN THE ROAD, RADIO TURNS OFF ONCE VEHICLE IS PUT IN DRIVE, RUNNING LIGHTS DO NOT WORK, BATTERY DIES, JUST TO NAME A FEW THE LIST GOES ON AND THE CONSEQUENCES ARE VERY DANGEROUS IN SOME CASES. HAVE YOU EVER BEEN DRIVING DOWN INTERSTATE IN THE RAIN AND THEN ALL OF A SUDDEN HAVE NO WIPERS. LET ME TELL YOU NOT GOOD. THE DEALER WANTS AN ARM AND A LEG TO FIX IT, MONEY I DO NOT HAVE AFTER SPENDING 15K ON A VEHICLE. SO HELP ME ANYTHING HAPPENS AS A RESULT OF THE FAILURE AND THERE WILL BE A LAWSUIT. TAKE A LOOK AROUND ON THE INTERNET AND THERE ARE HUNDREDS MAYBE THOUSANDS COMPLAINING ABOUT THE SAME ISSUE. SOMETHING MUST BE DONE. *NM
TL* - THE 2000 FORD EXPEDITION'S SPEED CONTROL DEACTIVATION SWITCH OVERHEATED AND CAUGHT ON FIRE. THE CONTACT SAW SMOKE IN THE VEHICLE. THE IGNITION WAS OFF AND THE VEHICLE WAS PARKED. THE CONTACT WAS INFORMED BY HER NEIGHBOR THAT THERE WAS A RECALL ON THE VEHICLE. THE FIRE WAS CONTAINED TO THE CRUISE CONTROL COMPARTMENT. THE CONTACT'S HUSBAND WAS INJURED WHILE ATTEMPTING TO EXTINGUISH THE FIRE. PER NHTSA RECALL CAMPAIGN ID NUMBER : 05V017000; THIS CONDITION COULD LEAD TO A FIRE. FIRES HAVE OCCURRED WHILE THE VEHICLES WERE PARKED WITH THE IGNITION OFF. *AK UPDATED 2/13/2007 - *NM
4 NEW DUNLOP A/T RADIAL ROVER P255/70R16 109S M+S DOT PJCU 78HR TIRES BOUGHT FROM INTERNET SELLER DISCOUNT TIRE DIRECT INSTALLED ALSO BY DISCOUNT TIRE, HAMPTON, GEORGIA, SHIPPED FROM ARIZONA TO DISCOUNT TIRE IN HAMPTON, GEORGIA, ALL HAD DEFECT OF STEEL BELT INTERNAL SEPARATION (SOME CALLED TREAD SEPARATION) AFTER DRIVING ONLY ABOUT 30 MILES, ONE TIRE HAD SIDEWALL BLOW-OUT, PAPER THIN AT POINT OF DEFECT, RIDGE OF TREAD SEPARATION EASY TO SEE AND FEEL, OTHER 3 TIRES ALL HAD BELT SEPARATION, FELT AND SEEN BY A, B, J, L (DT EMPLOYEES) AND OTHERS, ALL AMAZED THAT ALL 4 TIRES HAD SAME DEFECT, OF DISCOUNT TIRE HAMPTON. DISCOUNT TIRE ADVISED BY ME TO NOTIFY DUNLOP, DUNLOP CALLED ONCE MONDAY BASICALLY ASKING FOR THE TIRE THAT BLEW OUT (DISCOUNT TIRE COULD NOT REACH ANYONE OVER WEEKEND AT DUNLOP). I HAVE THE TIRE THAT BLEW OUT AT MY HOME. I BELIEVE THESE TIRES SHOULD BE INVESTIGATED BY NHTSA IMMEDIATELY. DISCOUNT TIRE HAMPTON EMPLOYEES WERE GRACIOUS, RETAINED OTHER 3 TIRES, REPLACED WITH 4 KELLY TIRES. *NM
IT STARTED LAST WINTER THE WIPERS WOULD FAIL WHEN IT RAINED AND THEN WE CAME OUT AND THE RADIO AND DASH WAS ON AND THE KEYS WERE NO WHERE NEAR THE IGNITION. NOW AFTER THE LAST RAIN MY HUSBAND TURNED ON THE HEADLIGHTS AND MY CAR TRIED TO TURN OVER!!! WHAT NEXT, WE ARE NOT SURE HOW TO CORRECT IT BUT IM AFRAID TO DRIVE IT. WHAT HAPPENS WHEN THE WIPERS FAIL AND I HAVE NO VISIBILITY. IT IS A 2000 FORD EXPEDITION, FORD REALLY NEEDS A RECALL THIS IS DANGEROUS. *JB
EVER SINCE WE PURCHASED A 2000 FORD EXPEDITION AND DROVE THE VEHICLE OFF THE LOT, A FAN HAS BEEN TURNING OFF AND ON WHETHER THE VEHICLE IS ON OR OFF. WE TOOK IT BACK TO THE DEALER WHEN IT WAS STILL UNDER WARRANTY, BUT NOTHING WAS FOUND. NOW, THE FAN IS TURNING ON MORE OFTEN AND IT IS LOUDER THAN BEFORE. WE ARE AFRAID THAT IT MAY SHORT OUT AND CAUSE A FIRE. WE HAVE NOTICED THAT THE REAR OF THE VEHICLE RAISES EVERY TIME THE FAN TURNS ON AND VEHICLE LOWERS THROUGHOUT THE DAY. WE ARE ALSO AFRAID THAT WE MAY HAVE AN ACCIDENT WHILE TRAVELING ON THE HIGHWAY. *NM
LEAK IN DRIVER SIDE WINDSHIELD WHICH LEAKS INTO FUSE BOX CAUSING SEVERAL ELECTRICAL PROBLEMS, ENGINE REVS ON ITS OWN, STARTS BY ITSELF, WINDSHIELDS WIPERS TURN ON AND OFF, RADIO WORKS THAN TURNS OFF, HEAD LIGHTS TURN OFF WHILE DRIVING NOTE HAVE HAD IT INTO DEALERSHIP AND REPAIRED AND IT STILL DOING THE PROBLEMS, WAS TOLD BY THE TECH IT WAS A LEAK AND THEY WOULD NOT BE ABLE TO GUARANTEE THE WORK. HAPPENS EVERY TIME IT SNOWS OR RAINS HEAVILY. *JB
MY 2000 FORD EXPEDITION LEAKS FROM THE WINDSHIELD DURING HEAVY RAINS, AND WATER COMES INTO THE CABIN AREA. THE WATER ALSO HAS CAUSED MY GEM (GENERAL ELECTRONIC MODULE) TO MALFUNCTION, MAKING MY HVAC BLOWER TO SPONTANEOUSLY TURN ON AFTER I TURN OFF THE VEHICLE AND REMOVE THE KEY FROM THE IGNITION. THIS CAUSES MY BATTERY TO RUN DOWN. I WOULD EXPECT THAT THIS KIND OF MALFUNCTION COULD LEAD TO MORE SERIOUS PROBLEMS AND POSSIBLE FIRES DUE TO UNWANTED ELECTRICAL ACTIVITY. *JB
RAIN OR SNOW CAUSES MULTIPLE FAILURES IN THE ELECTRICAL SYSTEM. MOST RECENTLY, THE BLOWER FAN FAILED TO OPERATE WHILE THE VEHICLE WAS RUNNING. ONCE THE IGNITION WAS SWITCHED OFF THE BLOWER FAN WOULD RUN. IN ADDITION, THE WIPERS AND RADIO WOULD ONLY WORK WHEN THE TRUCK WAS IN PARK OR NEUTRAL. NEEDLESS TO SAY THAT I HAD TO PULL OVER AND WIPE THE INSIDE OF THE WINDSHIELD. THIS IS THE 3RD YEAR IN A ROW THAT THESE ISSUES HAVE OCCURRED. I WOULD LIKE TO ADD MY NAME TO THE LIST OF VEHICLES THAT HAVE THIS PROBLEM WITH THE LEAKING WINDSHIELD. NHTSA DEFECT INVESTIGATION #EA05015. *JB
DT*: THE CONTACT STATED WHILE DRIVING 70 MPH AND PULLING A TRAILER, THE VEHICLE HIT A POTHOLE, LOST CONTROL, CRASHED INTO A GUARD RAIL AND FLIPPED OVER. THE SIDE AIR BAGS DID NOT DEPLOY. TWO PEOPLE SUSTAINED MINOR INJURIES, AND A POLICE REPORT WAS TAKEN. THE VEHICLE WAS TOWED TO A SALVAGE YARD, AND DEEMED TOTALED.
DT*: THE CONTACT STATED WHILE THE VEHICLE WAS PARKED IN A PARKING LOT UNATTENDED, A FIRE ERUPTED FROM UNDERNEATH THE HOOD AND THE ENGINE COMPARTMENT AREA WITHOUT WARNING. THE FIRE DEPARTMENT WAS ALERTED, AND EXTINGUISHED THE FLAMES. THE POLICE WERE ALERTED, AND A REPORT WAS TAKEN. DUE TO THE EXTENSIVE FIRE DAMAGE, THE VEHICLE WAS DEEMED A TOTAL LOSS. THE VEHICLE WAS TOWED TO THE DEALER TO AWAIT INSPECTION. THE MANUFACTURER WAS ALERTED.
DT*: THE CONTACT STATED WHILE DRIVING 40 MPH, THE VEHICLE WAS INVOLVED IN A COLLISION WITH TWO OTHER VEHICLES. BOTH FRONTAL AIRBAGS DID NOT DEPLOYED. ALL THREE INDIVIDUALS INVOLVED IN THE COLLISION WERE TAKEN TO THE HOSPITAL WITH INJURIES RANGING FROM HEAD CONCUSSIONS TO SCRAPES AND BRUISES. A POLICE REPORT WAS TAKEN AT THE SCENE OF THE CRASH. THE VEHICLE WAS TAKEN TO A PRIVATE REPAIR SHOP, HOWEVER THERE WERE NO INSPECTIONS DONE PER THE REQUEST OF THE CONTACT.
VEHICLE'S RADIO, HEAT REMAINED ON EVEN WITH KEYS OUT OF THE IGNITION.
DT*: THE CONTACT STATED THE VEHICLE CAUGHT FIRE AND BURNED WHILE PARKED. THE FIRE BEGAN IN THE FRONT END, AND BURNED THE ENTIRE VEHICLE EXCEPT FOR A SMALL PORTION OF THE REAR END. THE VEHICLE WAS CONSIDERED A TOTAL LOSS, AND WAS NOT SEEN BY A DEALER. THERE WAS A NHTSA RECALL# 05V388000 WHICH PERTAINED TO THE VEHICLE SPEED CONTROL. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN.
2000 FORD EXPEDITION CAUGHT FIRE IN OUR DRIVEWAY ON 10.08.2006 AFTER BEING PARKED FOR12+ HRS. FIRE DAMAGED THE TRUCK HEAVILY AND A VEHICLE PARKED NEXT TO IT AND ALSO DAMAGED THE REAR OF THE GARAGE DOOR, ROOF SOFFIT, AND NEARBY FENCE. FIRE WAS EXTINGUISHED BY LOCAL FIRE DEPT. NO PERSONAL INJURIES OCCURED.
AFTER THE TRUCK 100,000 MILES SERVICE AND WAS GIVING A GREEN ON ALL AREAS OF FORD QUALITY REPORT, I HAD TO TAKE THE CAR BACK THREE DAYS LATER AFTER IT RAIN OUR AREA, I WAS TOLD THE COIL NEEDED TO BE REPLACED. SINCE THE TRUCK WAS NOT DRIVING PROPERLY I HAD NO CHOICE BUT TO HAVE THE COIL REPLACE. IT WORKED FOR ANOTHER THREE WEEKS UNTIL WE HAD ANOTHER DOWN POUR OF RAIN, WHILE DRIVING I HEARD CONTINUOUS BEEPS A MINUTE OR TWO LATER THERE WAS A BURN SMELL IN THE TRUCK IT SEEMS TO COME FROM UNDER THE DASHBOARD ON THE DRIVER SIDE, BEING SCARED I HAD TO PARK THE TRUCK AND HAVE IT TOW. I AM NOW BEING TOLD BY THE DEALER THAT THERE IS A WATER LEAK FROM THE WINDSHIELD WHICH HAS CAUSED A SHORT WITH THE ELECTRICAL SYSTEM AND THE COST WOULD BE $1400 TO HAVE IT REPLACE. THIS TRUCK HAVE HAD REGULAR SERVICE EVERY 3000 TO 5000 MILES SINCE WE BOUGHT IT, THIS TRUCK HAVE NOT BEEN INVOLVE IN ANY ACCIDENT. *NM
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2000 Ford Expedition → · Every Expedition year → · How the figures are calculated →