1999 Ford Expedition complaints

I HAVE A 1999 FORD EXPEDITION,AND WHILE I WAS DRIVING ON THE HIGHWAY, ONE OF MY SPARK PLUGS POPPED OUT OF CYLINDER. *AK

I HAVE RECENTLY DISCOVERED (LOCAL NEWS CAST) THAT A PROBLEM I ENCOUNTERED WITH MY 1999 FORD EXPEDTION HAS BEEN REPORTED TO YOU DEPT ON SEVERAL OCCASIONS. I WOULD LIKE TO ADD THAT I WAS TOLD BY A LOCAL MECHANIC THAT THIS IS A COMMON POROBLEM WITH THE FORD EXPEDITION AND F-150'S. THE DAMAGE TO MY VEHICLE @1700.00 WAS CASUED BY A SPARK PLUG SHOOTING OUT OF THE CYLINDER CASUING DAMAGE TO THE ENGINE AND THE NEEDED REPAIRS WERE EXPENSIVE ABD TIME CONSUMING FOR OUR FAMILY NOT TO MENTION THE NEED FOR A RENTAL VEHICLE THAT PUSHED NEARLY 700.00. THANKS FOR YOU RESPONSE TO THIS MATTER GREG JENSEN BURNSVILLE MN. *AK

I HAVE A 1999 FORD EXPEDITION WITH 95,000 MILES. AT 31,000 IT HAD WARRANTY WORK PERFORMED TO REPAIR AN OIL LEAK BETWEEN THE CYLINDER HEAD AND THE BLOCK. THE WARRANTY WORK WAS PERFORMED PRIOR TO THE FIRST TECHNICAL SERVICE BULLETIN (011202) DATED 6/12/01. THE VEHICLE NOW HAS THE LEAK AGAIN IN THE SAME AREA. THE TECHNICAL BULLETIN HAS THIS AS THE ISSUE: SOME VEHICLES EQUIPPED WITH THE ROMEO BUILT 4.6L 2V ENGINE OR 5.4L SUPERCHARGED ENGINE MAY EXHIBIT AN OIL LEAK OR OIL WEEPAGE FROM THE CYLINDER HEAD GASKET AT THE RIGHT HAND REAR OR THE LEFT HAND FRONT OF THE ENGINE. OIL WEEPAGE IS NOT CONSIDERED DETRIMENTAL TO ENGINE PERFORMANCE OR DURABILITY. AN OIL LEAK MAY BE CAUSED BY METAL CHIP DEBRIS LODGED BETWEEN THE HEAD GASKET AND THE BLOCK, CHIP DEBRIS BETWEEN THE CYLINDER HEAD AND THE HEAD GASKET, OR BY DAMAGE TO THE CYLINDER HEAD SEALING SURFACE THAT OCCURRED DURING THE MANUFACTURING PROCESS. I BELIEVE THAT THIS IS A MANUFACTURER ISSUE NOT A CONSUMER ISSUE.*AK

RIGHT HEAD GASKET LEAKING OIL. *JB

FRANKLY, I NEED YOUR ADVICE ON A MATTER OF GREAT CONCERN I BOUGHT A 1999 FORD EXPEDITION FROM WALDORF FORD IN OCT 2002. RECENTLY I HAD A BREAK DOWN; I HAD THREE SPARK PLUGS BLOW-OUT, YESTERDAY I WAS TOLD THAT THREE CYLINDERS ARE GONE DUE FROM THE DAMAGE OF THE SPARK PLUGS. THE ASSISTANT TEAM MGR SAID IT WOULD COST $6000.00 TO GET A NEW ENGINE OR GET A NEW VEHICLE; I COULDN'T BELIEVE MY EARS. THESE TRUCKS ARE LEMONS AND I BELIEVE ITS TIME THAT FORD TAKE RESPONSIBILITY FOR THEIR ACTIONS AND RECALLS THESE ENGINE. I GUESS THEY ARE WAITING FOR SOMEONE TO GET KILLED. MY TRUCK LOST POWER IN THE MIDDLE OF RUSH HOUR AND I WAS NEARLY REAR ENDED. OTHER NOTED PROBLEMS: THE EMERGENCY BRAKE CABLE STAYS ON, THE ENGINE LIGHT STAYS ON WHILE DRIVING AND THE BRAKES PADS AND SHOES ARE WORN OUT AT A HIGHER RATE. *JB *BF *NM

ENGINE COMPARTMENT FIRE AFTER BEING PARKED 5 MINUTES. FIRE CENTERED IN ENGINE COMPARTMENT ON DRIVER'S SIDE TOWARDS THE REAR OF THE ENGINE COMPARTMENT. BRAKE SWITCH AT PEDAL HAD BEEN REPLACED 4 MONTHS BEFORE FIRE.*AK

WHILE DRIVING FRONT TIE ROD SNAPPED. THIS CAUSED A MINOR VEHICLE COLLISON, AND THE VEHICLE WAS TOWED. DEALERSHIP WILL BE NOTIFIED. *AK

I OWN A 1999 FORD EXPEDITION.I HAVE HAD 3 SPARK PLUGS BLOW OUT OF THE HEADS. 2 DIDNT TAKE THE THREADS OUT BUT 1 COMPLETELY RIPPED THE THREADS OUT WITH IT. I HAD IT RETAPPED AND A HELOCOIL PUT IN BUT THAT ONLY LASTED ABOUT A MONTH. NOW BEST FORD IS TELLING ME I NEED TO REPLACE THE PASSENGER HEAD AT A COST TO ME OF 2500.00, AND FORD WILL NOT DO ANYTHING ABOUT IT DUE TO THE MILEAGE. I HAVE SPOKEN TO FORDS CUSTOMER RELATIONS CENTER TRYING TO WORK SOMETHING OUT TO NO AVAIL. I HAVE FOUND HUNDREDS OF CONSUMER COMPLAINTS ON THE INTERNET OF DEFECTIVE ALUMINUM CYLINDER HEADS WITH THE SAME THING HAPPENING TO THEM. PEOPLE EXPERIENCED THE SAME PROBLEMS WITH THERE TRUCKS WITH AS LOW AS 25 THOUSAND MILES. *AK

WHILE DRIVING 20 MPH CONSUMER HEARD A LOUD NOISE COMING FROM THE VEHICLE, AND LOST STEERING CONTROL. A TOW TRUCK WAS CALLED IN. TOW TRUCK DRIVER INFORMED CONSUMER THAT THE TIE ROD BROKE. VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP. DEALER WAS NOT NOTIFIED.*AK

SPARK PLUGS BLOW OUT OF CYLINDER HEADS ON THE 5.4 V-8 AND ON THE V-10 MOTORS AS WELL. THIS HAS HAPPENED TO ME THREE TIMES AND FORD RECOGNIZES THE PROBLEM. IT NEEDS TO BE INVESTIGATED AS THIS IS A POTENTIAL FIRE ISSUE, AND MAY RESULT IN LOSS OF CONTROL.*AK

I HAD A TUNE UP DONE AT ROUNDTREE MOORE FORD DEALERSHIP IN LAKE CITY FLORIDA ON 08-11-04. I DROVE MY VEHICLE ON VACATION TO PENNSYLVANI AND WHILE THERE A SPARK PLUG CAME OUT AND DAMAGED THE CYLINDER HEAD AND COIL PACK. I TOOK THE VEHICLE TOP A FORD DEALER IN PENNSYLVANIA (DAVIES FORD CONNELSVILLE PA)AND WAS ADVISED THAT IT APPEARED IT WAS THE FAULT OF THE ORIGINAL DEALERSHIP. UPON CONTACTING MY DEALERSHIP I WAS ADVISED THAT THIS WAS COMMON WITH THIS TYPE OF ENGINE. I HAD THE REPAIR DONE AT A LOCAL MECHANIC FOR $790.00.

WHEN THE CONSUMER APPLIED THE ACCELERATOR PEDAL LIGHTLY, THE VEHICLE SUDDENLY SURGED TO 95 MPH. THE CONSUMER APPLIED BOTH FEET TO THE BRAKE. THE OWNER TOOK THE VEHICLE TO THE DEALER WHO HAD NO EXPLANATION AS TO WHY THIS HAPPENED AND WHAT TO DO TO REMEDY THE DEFECT. PROVIDE FURTHER DETAILS. *JB

WHILE DRIVING AT 8,900 MILES GASKET BLEW. TOOK VEHICLE TO DEALER FOR REPAIRS. AGAIN AT 22, 000 MILES THE GASKET BLEW AGAIN. ALSO, VEHICLE WAS LEAKING OIL. *AK ALL GASKETS HAD BEEN REPLACED. LITTLE WHITE DOT ON HEADLIGHT SWITCH DOESN'T LIGHT UP. SWITCH ASSEMBLY REPLACED. *TT

WHILE DRIVING, A LOUD POP WAS HEARD. LATER THERE WERE SEVERAL POPS HEARD, THE OWNER PULLED OVER TO THE SIDE OF THE ROAD AND LOOKED INSIDE AND SAW THAT THE SPARK PLUG HAD BLOWN COMPLETELY OUT OF THE HEAD. THE OWNER HAD TO BUY ANOTHER SPARK PLUG AND AN IGNITION COIL. THE NEW SPARK PLUG WOULD NOT GO BACK IN BECAUSE THE PREVIOUS SPARK PLUG STRIPPED THE PLUG AREA WHERE THE NEW PLUG WOULD NOT ENTER. THE OWNER WAS TOLD BY THE DEALER THAT IT WOULD COST 3,000.00 TO REPLACE THE HEADS TO KEEP THIS FROM RECURRING. PROVIDE FURTHER DETAILS. *JB

BOTH EXTERIOR MIRRORS HAD HAIR LINE CRACKS. THIS CAUSED POOR VISIBILITY. THE DEALER WAS NOTIFIED. *AK THE CRACKS WERE ALSO BLACK IN COLOR. *SC

THE CONSUMER WAS MAKING A RIGHT TURN WHEN THE PASSENGER SIDE WHEEL TURNED OUTWARD AND FAILED TO MOVE. *JB IT WAS DETERMINED THAT THE TIE ROD END FAILED.

THE CONSUMER NOTICED FLUID LEAKING FROM UNDERNEATH THE VEHICLE. THE MECHANIC INFORMED THE DRIVER THAT THE HEAD GASKET NEEDED TO BE REPLACED. PLEASE PROVIDE FURTHER DETAILS. *JB

OIL WAS LEAKING FROM THE VEHICLE. MADE AN APPOINTMENT WITH LOCAL MECHANIC, AND TOOK VEHICLE IN. IT WAS DISCOVERED THAT RIGHT HEAD GASKET WAS DEFECTIVE. THEN, VEHICLE WAS TAKEN TO THE DEALER, A DYE WAS PLACED INTO THE ENGINE, AND AFTER ONE WEEK IT WAS TAKEN BACK. THE MANUFACTURER STATED NOTHING COULD BE DONE. *AK

THE SILVER BACKING WAS PEEL OFF THE MIRRORS. THE CONSUMER WAS TOLD THAT THE MIRRORS WERE NOT COVERED UNDER THE VEHICLE'S WARRANTY *NM

MOISTURE GOT BEHIND THE GLASS OF THE EXTERIOR 'REAR VIEW MIRRORS'; REAR VIEW MIRRORS AND DELAMINATED THE GLASS. THIS REDUCED VISIBILITY, ESPECIALLY WHEN DRIVING AT NIGHT. THE DEALERSHIP WAS CONTACTED. *AK *TC

WHEN BRAKING BRAKE PEDAL WOULD GO TO THE FLOOR AND WOULD MAKE A LOUD NOISE. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

1 ENGINE BLEW-100 DEDUCTIBLE 2 ELECTRICAL,LIGHTS WONT GO OFF - 3 ELECTRICAL,RADIO/WINDSHIELD WIPERS INOP-4 TRANSMISSION LEAK-5 TRANSMISSION GOING BAD-6 ALTERNATOR BAD ALL WITHIN A YEAR AND 4 MONTHS, BEEN WALKING MORE THAN RIDING, HAVE NOT ENJOYED TRUCK YET, SCARED TO DRIVE PAST 200 MILES OUT I GOT A REAL LEMON THAT I STILL HAVE TO PAY 535 FOR, I HATE FORD, WILL NEVER BUY ANOTHER IF IT WAS FREE, GOING TO IRAQ, BUT ILL BE BACK 4 JUSTICE.... *JB

OVER THE PAST YEAR OR SO, BOTH MY MIRRORS HAVE BEEN TURNING BLACK AND CRACKING ON THE INSIDE, MWHERE I CANNOT SEE OUT THEM, THEY ARE ALMOST BLACK WITHOUT ANY VIEWING AREA. *AK

WHILE GETTING ANOIL CHANGE MY MECHANIC NOTICED THAT A CONNECTING STRUT FOR THE FRONT STABILIZER BAR OF MY 1999 FORD EXPED. WAS COMPLETELY MISSING FROM THE DRIVERS SIDE. HE INFORMED ME THAT HE SEES A LOT OF THESE MISSING. I IMMEDIATLY WENT TO MY LOCAL DEALER AND ASKED IF THERE WAS A RECALL ON THIS PROBLEM AND WAS TOLD THAT THERE WAS ONLY A RECALL AT THIS TIME ON THE FORD RANGERS. I HAVE NOW PURCHASED THE PARTS AND REPLACED THEM MYSELF.*AK

WHILE VEHICLE WAS PARKED BRAKE LIGHTS WERE OPERABLE. WHEN DRIVER SHIFTED THE VEHICLE FROM PARK TO DRIVE OR REVERSE BRAKE LIGHT FAILED TO ILLUMINATE. CONSUMER DROVE THE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC COULD NOT DUPLICATE THE PROBLEM. *AK

WHILE I WAS DRIVING ON THE EXPRESSWAY AT EXPRESSWAY SPEEDS ALL OF A SUDDEN THERE WAS A POP SOUND AND THE VEHICLE LOST POWER AND STARTED VIBRATING BADLY. WHEN GOT VEHICLE TO MECHANIC BY TOW TRUCK BECAUSE VEHICLE HAD NO POWER, IT WAS REVEALED TO ME THAT THE SPARK PLUG WAS BLOWN OUT THE HEAD OF THE MOTOR. IT WAS THE 3RD PLUG ON THE PASSENGER SIDE. MY VEHICLE HAS A COMPLETE EXTENDED WARRANTY BUT THE WARRANTY COMPANY CLAIMS THAT THIS IS DUE TO A LOOSE SPARK PLUG. THEY ARE THE ORIGINAL FACTORY PLUGS SUPPOSEDLY YOU DON'T HAVE TO TOUCH THEM FOR 100,000 MILES. MY MECHANIC STATES THAT THIS HAPPENED DUE TO A DEFECT IN THE HEAD BECAUSE HE NOT ONLY SPOKE TO FORD MECHANICS BUT HAS SEEN THIS BEFORE. THIS IS A COMMON PROBLEM, UPON RESEARCHING THIS MYSELF I FOUND MANY OTHER PEOPLE ON THE INTERNET WITH THIS SAME PROBLEM,AT THE SAME EXACT SITE ON THE MOTOR. THIS IS A PROBLEM WITH THE HEAD OF THE MOTOR AND MY WARRANTY COMPANY SHOULD FIX MY TRUCK BECAUSE THIS IS A COVERED ITEM IT IS THE ENGINE BLOCK THAT MALFUNCTIONED , NOT THE SPARK PLUG!!!! PLEASE HELP BECAUSE THIS IS A VERY COSTLY REPAIR. *JB

I RECENTLY PURCHASED A USED 1999 FORD EXPEDITION AND HAVE FOUND THAT THE SIGNAL MIRRORS ARE DEFECTIVE. THE ADHESIVE THAT FORD USED ON THE BACK SIDE OF THE MIRROR GLASS IS EATING AWAY THE SILVER REFLECTIVE SURFACE. I FIRST NOTICED THIS PROBLEM ON OUR TEST DRIVE AND CAN TELL YOU THAT WITH THE RIGHT ANGLE OF THE SUN HITTING THOSE MIRRORS ,YOU CANNOT SEE OUT OF THEM. FORD OFFERED TO REPLACE THEM FOR ABOUT $180.00EA. PLUS $30.00 TO INSTALL. I FEEL THAT FORD SHOULD BE FORCED TO CORRECT THIS DEFECT AND NOT THE CONSUMER BEFORE SOMEONE IS INJURED OR KILLED IN AN ACCIDENT. THANKS FOR LISTENING,RICK. *AK

REAR AXEL SEAL LEAK CAUSED BY WEAR OF AXEL SURFACE AT BEARING. VEHILCE ONLY HAS 77,000 MILES. THIS REQUIRED REPLACEMENT OF AXEL PER DEALER ($600.) IT WAS STATED BY MECHANIC THAT THIS IS A COMMON PROBLEM TO EXPEDITIONS. *AK VEHILCE HAS BEEN SERVICED AT OR BETTER THAN MFG SPECIFICATIONS. LEAKING SEALS COULD LEAD TO FAILURE OF AXEL OR DIFFERENTIAL DUE TO LOSS OF LUBRICANT

DEFECTIVE TIRES, RESULTING IN NEED FOR REPLACEMENT HAD TREAD SEPERATION FROM STEEL BELTS ON ALL FOUR TIRES MANUFACTURER ID ON TIRES (3) 4BCUC6WR1201, (1) 4BCUC6WR3900. *JB

TRANSMISSION PROBLEM. AFTER TRAVELING 2000 MILES ON A TRIP, MOSTLY ON CRUISE CONTROL, THE VEHICLE DID NOT SHIFT FROM 1ST TO 2ND GEAR AND LUNGED FROM 1ST INTO 3RD. *AK

WHILE DRIVING THE VEHICLE SUDDENLY BEGAN TO SHAKE. THE CONSUMER STATED THEY HEARD A POP AND PULLED OVER ON THE SERVICE ROAD. UPON INSPECTION THE CONSUMER NOTICED THAT THE PASSENGER SIDE RIGHT FRONT TIRE HAD SHREDDED COMPLETELY. SHE SAID HER HUSBAND CHANGED THE TIRE. SHE TRIED TO GET A REPLACEMENT FOR THE SHREDDED TIRE, SHE WAS TOLD NO, BECAUSE THAT WAS NOT ON RECALL. THE TIRE WAS AN ORIGINAL EQUIPMENT FIRESTONE WILDERNESS AT P265/70 R 17 WHICH HAD ABOUT 20,680 MILES ON THEM. THE CONSUMER FEELS THAT THIS IS A SAFETY ISSUE ESPECIALLY SINCE THE TIRE BLEWOUT DURING HEAVY TRAFFIC. *NM *NM

DRIVER SIDE SIGNAL MIRROR'S REFLECTIVE SURFACE HAS DETERIORATED - DEVELOPING DARK SPOTS DUE TO CHROME PLATING DELAMINATION. FORD DOESN'T WANT TO FIX IT - HOWEVER, THIS PRESENTS A SIGNIFICANT SAFETY ISSUE. *AK MIRRORS ARE NOT WEARABLE ITEMS LIKE BRAKE PADS. HAVING A MIRRORS SURFACE DETERIORATE ON IT'S OWN IS A MANUFACTURING/DESIGN FAILURE. FORD HAS NOTED THIS PROBLEM IN THEIR TECHNICAL SERVICE BULLETIN LIST (NOTED BELOW) SO THEY ARE AWARE OF THE PROBLEM, YET REFUSE TO REPLACE THE MIRROR - INSTEAD WANTING TO CHARGE $310 FOR THE PART + INSTALLATION. MIRRORS ARE A SAFETY DEVICE, ESPECIALLY IN A LARGE VEHICLE LIKE THE THE FORD EXPEDITION - USING DEFECTIVE PARTS - ACKNOWLEDGING SAID PARTS AND THAN REFUSING TO REPLACE THEM IS INEXCUSABLE. THIS EXACT PROBLEM IS NOTED BY FORD VIA A TSB - TEXT OF TSB BELOW: ----------------------------------------------------------------------------------- MAKE : FORD MODEL : EXPEDITION YEAR : 1999 SERVICE BULLETIN NUM : 00189 DATE OF BULLETIN: SEP 04, 2000 NHTSA ITEM NUMBER: 618602 COMPONENT: VISIBILITY:REARVIEW MIRRORS/DEVICES SUMMARY: CONCERNS WITH THE SIGNAL MIRROR REFLECTIVE SURFACE DETERIORATING OVER TIME, DEVELOPING DARK SPOTS DUE TO CHROME PLATING DELAMINATION. *JB

I PURCHASED MY 1999 FORD EXPEDITION USED, WITH 50,140 MILES ON IT. I ALSO PURCHASED AN ESP WARRANTY PLAN. MY ENGINE ALWAYS HAD A KNOCK WHEN COLD.I THOUGHT THAT WAS "NORMAL". ON THE WEEK OF APRIL 12TH, THE ENGINE KNOCK BECAME SEVERE AND THE VEHICLE HAD BEEN USING MORE OIL THAN USUAL. I BROUGHT IT TO JOHNSON FORD FOR REPAIR. MY SERVICE ADVISOR TOLD ME NOT TO WORRY, I HAD THE BEST WARRANTY PLAN THERE IS, AND THAT THIS IS A VERY COMMON PROBLEM WITH THE 5.4 ENGINES.HE EVEN TOLD ME THAT HE SPENDS MUCH TIME CALLING IN SIMILIAR CLAIMS. THE DIAGNOSIS WAS "SPUN ROD BEARINGS". AFTER TWO WEEKS, MY CLAIM WAS "DENIED", AND I REMOVED THE VEHICLE FROM THE DEALERSHIP AFTER A $6400.00 ESTIMATE FOR A NEW MOTOR. I BROUGHT THE VEHICLE TO A REPUTABLE INDEPENDENT, AND HAD TO PURCHASE A USED MOTOR FOR MY FORD. AFTER MUCH RESEARCH, I HAVE FOUND THAT NUMEROUS PEOPLE HAVE HAD COMPLAINTS ABOUT DEFECTS IN THE 5.4 LTR ENGINE. I FIND IT VERY FRUSTRATING TO HAVE SPENT $1100.00 ON A RENTAL CAR, $4300.00 ON REPAIRS, AND $335.00 TO JOHNSON FORD TO TELL ME THAT MY ENGINE FAILED. (I KNEW THAT WHEN I BROUGHT IT IN!) IN ADDITION TO THAT, I SPENT $2395.00 ON AN ESP WARRANTY THAT WAS OF NO USE TO ME. JOHNSON FORD IS CLAIMING THAT MY ENGINE FAILURE WAS DUE TO LACK OF MAINTENANCE. MOBILE TECH (THE INDEPENDENT) HAS STATED THAT MY ENGINE WAS SLUDGE FREE, AND THAT THEIR OPINION IS THAT IS WAS NOT LACK OF MAINTENANCE. I HAVE WRITTEN AT LEAST 20 LETTERS TO THE DEALERSHIP, THE BBB, AND DIFFERENT DEPARTMENTS OF FORD MOTOR CO

WHILE THE VEHICLE WAS PARKED SPARE TIRE CABLE BROKE. THIS CAUSED THE TIRE TO FALL OFF FROM UNDERNEATH THE VEHICLE. CONSUMER DROVE THE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE SPARE TIRE CABLE ASSEMBLY NEEDED TO BE REPLACED. *AK

OUR LOCKED VEHICLE WAS BROKEN INTO AND A CONSIDERABLE AMOUNT OF PERSONAL PROPERTY WAS STOLEN WITH NO APPARENT FORCED ENTRY. WHEN WE SPOKE TO A POLICE OFFICER WE WERE TOLD THAT THERE WAS A DESIGN FLAW IN THIS PARTICULAR VEHICLE IN WHICH A SMALL SCREWDRIVER CAN BE INSERTED UNDER THE KEYLESS ENTRY DOOR LOCK AND POP OPEN THE DOOR LOCKS. WHEN WE INSPECTED FURTHER, WE DID FIND A SMALL DENT AND GOUGED OUT PAINT FROM APPARENT USE OF A SCREWDRIVER. WE PURCHASED THIS VEHICLE FROM A DEALERSHIP IN JANUARY OF 2004. HAVE THERE BEEN ANY SERVICE BULLETINS PERTAINING TO THIS AND SHOULD THE DEALERSHIP HAVE RECTIFIED THIS PROBLEM BEFORE PUTTING IT BACK OUT ON THE MARKET?*AK

THE REFLECTIVE MATERIAL ON THE SIDE VIEW MIRRORS FADED AND CAUSED POOR VISIBILITY. DEALER WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK FIVE MONTHS AFTER THE VEHICLE WAS PURCHASED (7-99)THE MIRROR WAS REPLACED. IN 2003 THE MIRRORS WERE REPLACED AGAIN. THIS TIME THE VEHICLE WAS OUT OF WARRANTY THEREFORE THE CONSUMER HAD TO PAY TO HAVE THEM REPLACED. *NM

1999 FORD EXPEDITION HAD FAILURE OF THE FRONT STABILIZER BAR LINKS. AFTER CHECKING ON INTERNET I FOUND THAT THERE WAS A RECALL ON 1997-1998 FORDS FOR THE SAME PROBLEM. I CHECKED WITH TWO DEALERS, FORD & MERCURY IN MY TOWN AND THEY SAID THAT THEY HAVE BEEN HAVING A CONSIDERABLY HIGHER NUMBER OF FAILURES OF THE STABILIZER BAR LINKS EVEN NOW. FORD CUSTOMER SERVICE SAID THAT THEY CAN'T HELP WITH THE PROBLEM AS THERE IS NOTHING IN THEIR DATA BASE REF. THE PROBLEM. *AK

IN DEC OF 2003 WE HAD A SPARK PLUG FOUL OUT, NOW 6 MONTHS LATER WE ARE INFORMED THAT WE HAD A RIGHT SIDE HEAD GASKET BLOWN AND A POWER STEERING PUMP LEAKING.

THE SIDE VIEW MIRROR HAS DETERIORATED TO THE POINT THERE IS NO REFLECTIVE MATERIAL LEFT. I AM UNABLE TO USE THE MIRROR, CAUSING A SAFETY ISSUE. FORD DEALER WILL NOT REPLACE/REPAIR AS CAR IS OUT OF WARRANTY. TECHNICAL SERVICE BULLETIN ISSUED. WILL COST $300 TO $400 TO HAVE FIXED.

WHILE DRIVING TO MYRTLE BEACH I HEARD A LOUD BANG UNDER THE HOOD.I HAD THE TRUCK TOWED TO A FORD DEALER WHERE THEY TOLD ME THE SPARK PLUG BLEW OUT OF THE CYLINDER HEAD.I HAVE READ MANY COMPLAINTS ABOUT THIS ISSUE ON THE INTERNET. I FEEL THIS IS A SAFETY ISSUE DUE TO THE STRONG SMELL OF GASOLINE WHEN THIS HAPPENS.FORD SAID THEY WILL DO NOTHING AND IT WILL COST ME 3600.00 TO FIX THIS. WHO SAYS EVEN AFTER REPLACING THE HEAD IT WONT HAPPEN AGAIN AND AGAIN. I AM DISGUSTED WITH THE WHOLE THING. I THINK FORD SHOULD STEP UP TO THE PLATE AND FIX THIS PROBLEM.

I OWN A 1999 FORD EXPEDITION. I WAS DRIVING HOME WHEN I HEARD A BUMP IN THE BACK OF MY VEHICLE. I LOOKED IN THE REAR VIEW MIRROR TO SEE MY SPARE TIRE BOUNCING OFF ANOTHER VEHICLE AND ROLLING DOWN THE STREET. IF I HAD BEEN GOING AT A FASTER RATE OF SPEED, SOMEONE COULD HAVE BEEN SERIOUSLY INJURED IF NOT KILLED. I STOPPED TO RETRIEVE THE TIRE WHEN I NOTICED THAT THE CABLE HOLDING THE TIRE HAD JUST SNAPPED. AFTER A LITTLE RESEARCH ON THE INTERNET I HAVE DISCOVERED THAT THIS IS NOT AN ISOLATED INCIDENT. WHEN I CALLED THE DEALER TO SEE IF THERE HAD BEEN A RECALL THEY SAID THERE HAD NOT, BUT THEY COULD SELL ME A REPLACEMENT FOR $78. THIS IS NOT JUST ABOUT MONEY, IT'S ABOUT A KNOWN PROBLEM THAT FORD NEEDS TO FIX. AS I SAID BEFORE, "SOMEONE CAN BE SERIOUSLY INJURED BY THIS PROBLEM". CAN YOU LOOK INTO THIS PROBLEM? THANKS. *AK

I OWN THE INFAMOUS 1999 FORD EXPEDITION WITH THE HEAD GASKET OIL LEAK. THOUGH I LOVED THIS CAR FROM THE DAY I PURCHASED IT NEW UP UNTIL THE TIME AT 50,000 MILES THE OIL STARTED TO LEAK. IT IS WELL MAINTAINED AND BABIED, SO FOR SOMETHING AS SERIOUS AS THIS TO HAPPEN TO ALL OF US WHO OWN THESE VEHICLES DISAPPOINTS ME. FORD WOULD ONLY PAY FOR HALF OF THE REPAIR, BUT I BELIEVE THIS SHOULD BE A RECALL BECAUSE OF THE SERIOUSNESS OF THE PROBLEM.A HEAD GASKET BLOWING? THE HEADS ARE ALSO DEFECTIVE FROM WHAT I HAVE READ. THAT IS NOT YOUR AVERAGE REPAIR. I DON'T HAVE THE MONEY TO REPLACE SOMETHING THAT WAS INSTALLED DEFECTIVE TO BEGIN WITH. I GUESS I WILL CONTINUE TO STUFF A RAG UP UNDER THE LEAK UNTIL FORD FEELS LIKE TAKING REPONSIBILITY FOR ITS FAILURES. *AK

WHILE DRIVING DRIVER WAS UNABLE TO SEE FROM THE DRIVER SIDE AND PASSENGER SIDE MIRRORS. THIS CAUSED POOR VISIBILITY TO THE DRIVER. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT BOTH MIRRORS NEEDED TO BE REPLACED. *AK

#3 SPARK PLUG BLEW OUT AT 67,000 MILES. ORIGINAL PLUGS FROM MANUFACTURE WITH ALL FACTORY PARTS. SPOKE WITH SEVERAL FORD MECHANICS AND OTHERS WHO HAVE EXTENSIVE WORK ON THIS PROBLEM. FORD ACKNOWLEDGES NO DESIGN ERRORS. I FOUND ONLINE THAT THIS HAS HAPPENED TO SEVERAL FORD OWNERS WITH THE 5.4 L V8 AND THE V10 ENGINE AND ON OCCASION WITH 4.6L V8. THIS APPEARS TO ME TO BE A DESIGN FLAW THAT FORD SHOULD HAVE RECALLED. *JB

WHILE DRIVING MY VEHICLE THERE IS A VIBRATION IN THE REAR END WITH A LOUD BUMPING NOISE. MUCH LIKE A 4X4 IN A HARD TURN. THE DEALER HAS REPAIRED THE PROBLEM FOUR OTHER TIMES AND THIS WILL BE THE FIFTH. I AM WORRIED THAT THIS COULD BE A SAFETY ISSUE WITH SOMETHING HAPPENING TO THE AXLE WHILE DRIVING. THE VEHICLE ONLY HAS 56K MILES ON IT. THE VEHICLE ALSO LURCHES FORWARD ON START UP. *JB

PURCHASED A NEW SET OF YOKOHAMA GEOLANDER AT TIRES SIZE 265/70/17 MOUNTED ON 1999 FORD EXPEDITION. TIRES WERE ROTATED WITH EVERY OIL CHANGE, AND AFTER 17,000 MILES HAVE COMPLETELY WORN OUT.

CONSUMER STATES TIRES SIDEWALL IS CRACKING WITHOUT WARNING. *AK

FAULTY TRANSMISSION ON 1999 FORD EXPEDITION XLT 4X4. 31,000 MILES, NEVER TOWED ANYTHING. OUT OF WARRANTY DUE TO TIME. *NM

LINK ASSEMBLY ON STABILIZER BAR BROKEN ON BOTH FRONT RIGHT AND FRONT LEFT AND TOTALLY MISSING. OCCASIONAL "THUMPING" NOISE UNDER FRONT END WARRANTED FURTHER INSPECTION AND THAT WAS WHEN THE LINKAGES WERE FOUND TO BE MISSING. FORD SERVICE DEPT. SAID THIS HAPPENS OCCASIONALLY? VEHICLE ONLY HAD 59.6K MILES. *NM

1999 FORD EXPEDITION. BOTH EXTERIOR MIRRORS (WITH INTEGRATED RED TURN SIGNAL CHEVRON) DELAMINATED LOST REFLECTIVE COATING ON BACK OF MIRROR. HAVE CONTACTED FORD DEALER ON TWO OCCASIONS, AND CONTACTED FORD CONSUMER SERVICES. FORD ACKNOWLEDGES SEVERAL SERVICE BULLETINS ON THE ISSUE BUT WOULD NOT TELL ME WHAT IT CONTAINED. THE VEHICLE HAD 55,000 MILES AND NOW HAS 65,000 MILES. QUOTED $169 PER MIRROR TO REPLACE MIRROR GLASS OR $400 PER MIRROR FOR COMPLETE REPLACEMENT. THE MIRROR WAS MANUFACTURED BY MUTH AND I CONTACTED THEM. THEY ACKNOWLEDGED A MANUFACTURING DEFECT AND HAD A UPGRADE KIT TO PROVIDE NEW MIRRORS GLASS FOR $216 DELIVERED TO MY DOOR. I PAID A BODY SHOP $65 FOR REPAIRS. I AM HAPPY WITH THE RESULTS. THIS IS A SAFETY ISSUE LIKE SEAT BELTS, AIR BAGS, ETC. I WILL SHIP THE OLD MIRRORS TO YOU AT MY EXPENSE FOR YOUR INVESTIGATION. *JB