NHTSA RECALL 00V073000 AND MANUFACTURER'S RECALL 00S05/ TRAILER HITCH AND ATTACHMENTS. NO PARTS WERE AVAILABLE. *AK
1999 Ford Expedition complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1999 record →
THE VEHICLE OIL CONSUMPTION IS GETTING PROGRESSIVELY WORSE, AT FIRST A QUART IN 6,000, THEN 3,000 MILES AND NOW 1,800 MILES. NLM
RECALL 00V0730/TRAILER HITCH ASSEMBLY:VEHICLE WAS TAKEN TO DEALER AND INFORMED THAT THERE WERE NO PARTS AVAILABLE. *AK
THIS VEHICLE HAS BEEN BACK TO DEALERSHIP SEVEN TIMES SINCE PURCHASE FOR WARRANTY SERVICE PROBLEMS AND RECALLS. IN MAY OF 99 THERE WAS A RECALL ON THE WHEEL LUGS: NUTS. IN SEPTEMBER 99, NOVEMBER 99, AND MARCH 2000 IT WAS IN FOR WINDSHIELD WIPER PROBLEMS; MOULDING REPLACEMENT; TWICE FOR FRONT END ALIGNMENTS (STEERS TO RIGHT); AND TRAILER HITCH RECALL. THE CONSTANT SMELLL OF BURNING OIL HAS JUST BEEN DIAGNOSED ON LATEST VISIT TO DEALERSHIP 5/15/00 AS NEEDING A NEW CYLINDER HEAD. VEHICLE HAS BEEN IN ON THREE OTHER OCCASIONS FOR THIS SAME PROBLEM, BUT THEY COULD NEVER FIND IT. NOW PARTS ARE ON ORDER---WILL TAKE 3-4 DAYS TO OBTAIN PARTS BEFORE THEY CAN REPAIR IT. REGARDING THE "WINDNOISE" DEALER SAYS ITS "NORMAL" YET SERVICE BULLETINS HAVE BEEN ISSUED ON THIS PROBLEM (996780 & TSB 99-6-5). IN NOVEMBER OF 1999, THE LEFT "TIE ROD" BROKE OFF WHILE WE WERE IN PHOENIX. A PHOENIX DEALERSHIP DID A SAME DAY REPAIR FOR US. *AK
DRIVEN FOR 20 MINUTES AND LET SIT 20 MINUTES, AND IT HESITATED AND RAN ROUGHLY UNTIL COOLDOWN 3 TO 4 HOURS, RUNS BETTER. WHY IS THIS HAPPENING? EVERYTIME I DRIVE AND LET IT SIT FOR 20 MINUTES IT RUNS LIKE THIS. ALSO, ENGINE CHECK LIGHT GOES ON AND OFF.
WHILE TRAVELING 10-20 MPH AND DEPRESSING THE BRAKES VEHICLE CONTINUED TO TRAVEL. THEN THE ABS KICKED IN AND VEHICLE STOPPED. DEALER HAS REPAIRED PROBLEM, BUT IT HAS RETURNED. . PLEASE PROVIDE FURTHER INFORMATION. *AK
CONSUMER TOOK VEHICLE TO DEALER FOR ENGINE GASKET REPAIR, AND DEALER SAID IT WOULD BE 3 TO 4 MONTHS BEFORE PARTS WOULD BE AVAILABLE. THIS IS NOT A RECALL PART. *AK
DEFECTIVE FUEL LINE SHUT OFF - DEFECTIVE AIR BAG - BOTH DID NOT DEPLOY
WHILE DRIVING OR COMING TO A STOP OR A YIELD SIGN, VEHICLE HESITATES WHICH COULD CAUSE A CRASH. DEALER CANNOT DETERMINE THE CAUSE OF THE PROBLEM. PLEASE PROVIDE FURTHER INFORMATION. *AK
THE PAINT ON MY 1999 WHITE FORD EXPEDITION HAS ORANGE, BROWN DOTS THAT BECOME BUMPY. I CANNOT REMOVE THEM WITH COMPOUND POLISH. NO SAFETY DEFECT LISTED WITHIN SUMMARY. *AK
DURING FRONT COLLISION AIR BAGS DID NOT DEPLOY. DURING REPAIRS MECHANIC SAID SENSOR MOVED, BUT AIR BAGS STILL DIDN'T DEPLOY. *AK *ML
WE WERE INVOLVED IN A TWO-VEHICLE CRASH WITH MAJOR DAMAGE TO THE FRONT OF OUR SUV. MY HUSBAND WAS DRIVING AND I WAS A PASSENGER IN THE FRONT. NEITHER OF OUR AIRBAGS DEPLOYED. WE WERE BOTH WEARING OUR SEAT/SHOULDER BELTS. WHEN WE COLLIDED, MY SEATBELT DID NOT CATCH, AND I HIT THE DASHBOARD. I WAS TRANSPORTED TO RUSSELLVILLE HOSPITAL BY AMBULANCE. I SUFFERED BRUISING TO MY CHIN AND BOTH SHINS. FOLLOWING OUR ACCIDENT, A RUSSELLVILLE POLICE OFFICER (ALONG WITH A MEMBER OF OUR FIRE DEPARTMENT) WENT BACK TO MY VEHICLE AND JERKED ON THE SEATBELT TO TRY TO GET IT TO CATCH AND HE COULD NOT. I AM CONTINUING TO HAVE PAIN IN MY JAW AND MY BACK. MY HUSBAND TOLD THE BODY SHOP MANAGER AT LONG LEWIS FORD OF MUSCLE SHOALS, AL ABOUT OUR AIRBAGS NOT DEPLOYING AND MY SEATBELT NOT WORKING PROPERLY. THE FAULTY SEATBELT HAS BEEN REMOVED FROM OUR VEHICLE AND IS IN MY POSSESSION. *AK
WHILE DRIVING TRANSMISSION LOST SHIFTING POWER. THIS WOULD HAPPEN AT DIFFERENT SPEEDS. WAS HARD GETTING VEHICLE TO RESTART. FINALLY STOPPED WORKING. TAKEN VEHICLE TO DEALERSHIP & CONTACTED THE MANUFACTURER. THE PROBLEM OF LOST SHIFTING POWER WAS NOT RESOLVED. *AK
BACKED INTO A LIGHT POLE IN A PARKINGLOT. ENGINE STARTED TO "REV" WHILE STILL IN REVERSE. WITH MY FOOT STILL ON THE BRAKE, I SHIFTED FROM REVERSE TO DRIVE. AT THAT TIME, THE CAR ACCELERATED FORWARD AT A HIGH RATE OF SPEED, HITTING A CAR AND GOING THROUGH A STOREFRONT WALL. I HAD MY FOOT ON THE BRAKE THE ENTIRE TIME (PICTURES SHOW THE TIRE MARKS THE ENTIRE WAY). WHEELS CONTINUED TO ACCELERATE AFTER CAR WAS STOPPED BY DEBRI, BURNING HOLES IN THE CARPET OF THE STORE. HARD TO SAY WHAT THE CAUSE WAS AT THIS TIME. LAWYER REFERS TO IT AS "SUDDEN ACCELERATION SYNDROME" BUT THIS WAS RELATED TO HITTING THE POLE. *AK
AUTOMOBILE HESITATES FROM A COMPLETE STOP WHILE ATTEMPTING TO ACCELERATE. CONSUMER HAS ESCAPED ACCIDENTS TWICE. BOTH TIMES HAD TO GET TO THE SHOULDER TO AVOID THE OTHER AUTOMOBILE. *AK
SECOND RIGHT SIDE HEAD GASKET FAILURE IN FIRST YEAR OF LIFE. *AK
CONSUMER'S MOTORIZED SEATBELT WAS DEFECTIVE. HE WAS DRIVING WITH HIS DAUGHTER ATTACHED TO THE SEATBELT WITH HER SAFETY CARRIER. HE CAME TO AN ABRUPT STOP, THE BOLT CAME LOOSE, AND THE CAR SEAT BECAME DETACHED FROM THE SEAT AND FLEW UP FRONT. CHILD WASN'T HURT. CONSUMER NOTIFIED THE DEALERSHIP, AND THEY WEREN'T INTERESTED. *AK
CONSUMER WAS DRIVING AT 65 MPH , WENT TO APPLY BRAKES TO SLOW DOWN ,BUT THEY DID NOT WORK PROPERLY. INSTEAD, VEHICLE BEGAN TO REV PASSED 5000 RPMS. CONSUMER HAD TO PUT IT IN NEUTRAL . DEALER COULD DUPLICATE DEFECT. BUT REPLACED THROTTLE CONTROL MECHANISM , HOWEVER, COULD NOT GUARANTEE THAT IT WILL SOLVE DEFECT.*AK
4.6 LITER,V8 ENGINE. ENGINE CAME WITH DEFECTIVE DESIGN WHICH HAS A PISTON SLAP, CAUSING VEHICLE TO RUN AND IDLE ROUGH.TSB HAS BEEN ISSUED. *AK
REAR AXLE FAILED CAUSING LEFT WHEEL TO FALL OFF WHEN CONSUMER MADE A TURN. YH
THREE ENGINE REPLACEMENTS WITHIN 35,000 MILES. *MJS
WHEN I TURNED THE CAR OFF, IT STARTED SMOKING. LATER I NOTICE A LEAK COMING FROM UNDER THE CAR.
THE REAR PASSENGER DOOR DOES NOT OPEN FROM INSIDE DUE TO CHILD SAFETY ACTIVATION. YH
VEHICLE SMELLS OF OIL BUT NONE VISUALIZED ON INSPECTION OF ENGINE. SEEMS TO BE WORSE WITH COLDER TEMPERATURES. OIL GAUGE IN VEHICLE RUNS HIGHER END OF NORMAL ENGINE TEMPERATURE IS NORMAL. *AK
WHEN VEHICLE HAD 3,789 MILES ON IT, COOLANT LEAKED ONTO PLUGS & COILS. HAD IT REPAIRED. ON 8/30/99, COOLANT LEAKED ONTO PLUGS & COILS. HAD IT REPAIRED AGAIN. WROTE TO ZONE DIVISION WITH COPIES TO CEO AND CHAIRMAN OF FORD REQUESTING TO BE RELEASED FROM MY LEASE. ONLY GOT FORM LETTERS BACK. ON 1/2/2000, SAME THING HAPPENED AGAIN. LEFT CAR AT DEALERSHIP, PUTTING ENVELOP WITH KEYS AND NOTE STATING PROBLEM IN THEIR NIGHT SERVICE WINDOW.. HAVE HAD OTHER PROBLEMS WITH VEHICLE I.E. REAR WIPER BLADE INOPERATIVE. ADAMSON FORD, WHERE CAR WAS LEASED FROM KEPT VEHICLE FROM THURSDAY 8/30/99 UNTIL MONDAY 9/2/99. DEALERSHIP VERY RUDE AND UNCOOPERATIVE, AND FAILED TO REPAIR ITEMS LISTED ON SERVICE ORDER. I BELIEVE VEHICLE IS A DEFECTIVE PRODUCT SENT FROM THE FACTORY TO THE DEALERSHIP WHO IN TURN LEASED IT TO ME. *AK
ONLY A VERY SMALL AREA ON STEERING WHEEL IS DESIGNATED FOR HORN. HAVE BEEN IN SEVERAL SITUATOINS WHERE I NEEDED TO HONK THE HORN QUICKLY AND HIT THE STEERING WHEEL HARD WITH PALM OF HAND AND THE HORN DID NOT SOUND. YOU MUST LOOK DOWN AND FIND THE TINY HORN SYMBOLS THAT ARE THE SAME COLOR AS THE STEERING WHEEL AND PRESS HARD WITH ONE OR TWO FINGERS. NOT A VERY USER-FRIENDLY DESIGN TO SAY THE LEAST. THE FORD DEALER AND FORD CUSTOMER SERVICE REFUSE TO ACKNOWLEDGE ANY ISSUE WITH THE HORN DESIGN. *AK
ENGINE ROUGH IDLE. VEHICLE "RUMBLES" AT IDLE. DEALERSHIP CONTACTED; NO SATISFACTION. *AK
GAS GAUGE READING IS NOT ACCURATE. FUEL AMOUNT FLUCTUATES. CHECKED BY DEALER, NO PROBLEM FOUND. GAUGE STILL INACCURATE. DEALER INFORMED ME THAT THE DASH FUEL GAUGE IS NOT ACCURATE AND IS THERE PRIMARILY FOR DECORATION.
WIPERS TURN ON AUTOMATICALLY WHILE SWITCH IS IN THE OFF POSITION. WIPER MOTOR REPLACED ONCE, PROBLEM STILL EXISTS. *AK
VEHICLE EXPERIENCES CONTINUED PROBLEMS WITH SUSPENSION STABILITY AND CONTROL, SEVERAL REPLACEMENTS OF SUSPENSION/STEERING COMPONENTS. YH
VEHICLE WAS PARKED IN SCHOOL PARKING LOT AND THE VEHICLE JUST STARTED UP WITH NO KEYS IN THE IGNITION. THE SECOND TIME THIS HAPPENED THE VEHICLE WAS PARKED IN A GROCERY STORE PARKING LOT. CONSUMER WENT IN, CAME OUT, AND THE TRUCK WAS RUNNING. KEY WAS IN THE CONSUMER'S POCKET. THIS HAS HAPPENED AT LEAST FIVE TIMES. CONTACTED THE DEALER. THEY ADMITTED THERE WAS A PROBLEM, BUT COULDN'T RESOLVE IT. *AK
AT 65 MPH ON INTERSTATE 90, THE ELECTRONIC SHIFTER DID AN UNCOMMANDED TRANSITION FROM AUTOMATIC-4-DRIVE TO 4-WHEEL-LOW. DRIVER MANAGED TO MAINTAIN CONTROL AND AVOID A CRASH AT LARGELY DUE TO THE FACT THAT THE INCIDENT HAPPENED AT 11PM UNDER VERY LIGHT TRAFFIC CONDITONS. NO INDICATION OF WHY WAS FOUND BY THE DEALER ALTHOUGH THE COMPUTER CODES VERIFIED THE SHIFT TRANSITION. DEALER INDICATED THAT SOME CORROSION WAS FOUND ON THE ELECTRONIC SHIFTER CONTACTS AND IT WAS REPLACED. AT THE PRESENT TIME, DEALER MAINTAINS THAT NO DAMAGE WAS DONE TO THE ENGINE OR DRIVETRAIN ALTHOUGH LOUD BANGS AND METAL GRINDING SOUNDS WERE HEARD WHEN THE INCIDENT OCCURRED. THE ENGINE ALSO INDICATED MOMENTARY REDLINING. THE EXPLAINATION OF "CORRISION" STILL INDICATES A SERIOUS CONTROL SYSTEM DESIGN FLAW WHEREBY AN UNCOMMANDED OPERATION ON THE UNIT OPERATING AT HIGHWAY SPEEDS CAN FORCE THE TRANSITION FROM AUTOMATIC-4-WHEEL TO 4-WHEEL-LOW AT CRUISING SPEEDS. *AK
VEHICLE BEGINS TO VIBRATE AT 73-75 MPH. PROBLEM CANNOT BE EXACTLY LOCATED OR CORRECTED BY DEALER OR MANUFACTURER. DEALER INSTALLED A VIBRATION DAMPENER. ACTUAL SOURCE/REASON FOR PROBLEM WAS NEVER FOUND. *AK
VEHICLE VIBRATION AT SPEEDS OF 65 MPH OR HIGHER. BURNING SMELLS COMING FROM UNDER HOOD AND VEHICLE SMOKE FROM UNDER HOOD.
ON SUNDAY WINDSHIELD WIPERS STARTED GOINIG CRAZY.THEY STARTED TO GO ON AND OFF FOR 5 MINUTES AFTER SEVERAL ATTEMPTS TO SHUT THEM OFF.FINALLY MY HUSBAND PULLED OVER AND TURNED THE CAR OFF, AND THE WIPERS SHUT OFF.THE DEALER WAS NOT NOTIFIED .ON TUESDAY AT ABOUT 7:56 AM I WAS DRIVING TO GO TO A GAS STATION AND AS I WAS TURNING TO THE LEFT I HEARD A LOUD SOUND THAT SOUNDED LIKE AN EXPLOSION AND THE TRUCK TURNED OFF.I TRIED TUNRING THE CAR ON SINCE I HAVE HAD PROBLEMS WITH THE CAR TURNING OFF BEFORE AND I REALIZED THAT THE CAR WAS SMOKING FRON THE INSIDE.I TRIED TO OPEN THE DOOR FROM OUTSIDE THEY DID NOT OPEN. SO IN FEAR THAT THE CAR WOULD BLOW UP THAT I TRIED TO START THE CAR AND IT STARTED. I OPENED THE DOOR QUICKLY BEFORE THE CAR BLEW UP.THEN THE THE PLASTIC STARTED TO BURN UNDER THE RUNNING BOARD AND BY THE TIME THE FIRE DEPT CAME THE INSIDE OF THE CAR WAS ON FIRE.THE CAR WAS TOWED TO THE DEALERSHIP.THE INSIDE OF THE CAR WAS DESTROYED. *AK
I WAS DRIVING TO NYC AND WENT TO PARK IN A REST AREA AND AS I WAS TURNING TO PARK THE CAR SHUT OFF.I TURNED IT ON AGAIN AND IT WAS FINE.ONE HOUR LATER AGAIN WHILE DRIVING AND MAKING A RIGHT TURN THE LIGHT IN THE DASH BOARD TURNED ON AND THE RADIO SHUT OFF AND THEN IT THE TRUCK DROVE FINE.THE NEXT DAY I WENT OVER A SMALL BREAK ON THE ROAD AND THE LIGHTS ON THE DASH BOARD WENT ON AND THE RADIO OFF AND LIKE ALWAYS I HAD NO PROBLEMS DRIVING IT HOME.ON 10-30-99 I WAS DRIVING AND I COULD NOT GO FASTER THAN 35 MILES IT FELT LIKE THE CAR LOCK OR I WAS DRIVING IN NEUTRAL AND ALL THE SUDDEN THE TRUCK TOOK SPEED AND IT WAS DRIVING FINE UNTIL I TRIED TURNING RIGHT THE STERING WHEEL BECAME HARD TO TURN AND IT WAS MAKING A CLICK CLICK SOUND WHEN I TURN THE STERING WHEEL TO THE RIGHT.IWAS ABLE TO DRIVE HOME AS LONG AS I DIDN'T TURN RIGHT.AFTER I PARK THE CAR I TURN THE WHEEL TO THE RIGHT AND IT CONTINUED ON MAKING THE CLICK CLICK SOUND.
THE FAULTY AIR SHOCKS CAUSED THE REAR HATCH TO FALL AND INJURE THE DRIVER. YH
VEHICLE EXPERIENCED STEERING PROBLEMS CAUSING THE VEHICLE TO SWAY BACK AND FORTH ON THE ROAD AND ROLLED OVER ON THE DIRT SHOULDER. NLM
WINDSHIELD WIPER LIGHT GOES ON AND CHIMES WHENEVER IT FEELS LIKE IT. ALL PARTS HAVE BEEN REPLACED 3 TIMES AND THE PROBLEM STILL HAS NOT BEEN FIXED. THE DEALER KNOW STATES THAT THEY DO NOT HAVE A FIX FOR THIS YET ; THEY WILL CONTACT ME WHEN THERE IS A FIX. IN THE MEANTIME, I AM DRIVING A CAR THAT DISTRACTS EVERY DAY WITH THIS SENSOR LIGHT AND CHIMING. THE WILL NOT ALLOW ME TO LEAVE MY CAR A FOURTH TIME FOR REPAIR. I THINK THIS IS DUE TO THE CA LEMON LAW. HELP!!!!! WHAT ARE MY RIGHTS-WHAT CAN I DO?
NO SUMMARY
THE DESIGN FLAW OF THE HORN IS DIFFICULT TO FIND IN AN EMERCENCY WHICH POSSIBLY COULD PREVENT AN ACCIDENT. *YC
AFTER PARKING VEHICLE EXPLODED IN FLAMES, TOTALED. ONLY 2000 MILES. FORD SAID RECALL 98V312 DOES NOT APPLY. PROBLEM MAY BE MORE PERVASIVE THAN FORD THINKS. STILL UNDER INVESTIGATION.
WIPERS GO ON BY THEMSELVES,MODULE REPLACED BY DEALER,PROBLEM APPEARS TO BE SOLVED
WHILE VEHICLE WAS PARKED IN THE DRIVEWAY IT CAUGHT ON FIRE IN THE ENGINE COMPARTMENT, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS. *AK
WHENEVER THE HORN, LOCATED ON STEERING WHEEL, IS HIT WITH HEAL ON HEAL IT FAILS TO WORK. ONLY IT HAS WORKED WHEN SMALL PICTURE OF HORN WAS LOCATED & PRESSED. LOCATION OF HORN IS HAZARDOUS TO DRIVER. DIFFICULT TO USE IN CASE OF EMERGENCY. *AK
WHILE DRIVING WINDSHIELD WIPERS ARE INTERMITTENTLY COMING ON . DEALER HAS YET TO BE CONTACTED. *AK
WINDSHIELD WIPERS TURN ON AND OFF AT WILL WITHOUT APPLICATION. DEALER CAN'T FIND THE CAUSE AFTER SEVERAL VISITS. *AK
WHILE DRIVING FRONT AND REAR WINDSHIELD WIPERS WILL ACTIVATE WITHOUT CONSUMER TOUCHING THE ON/OFF SWITCH. THIS OBSTRUCTS CONSUMER'S VISIBILITY. DEALER HAS BEEN CONTACTED. *AK
WHILE PULLING OUT FROM A STOP SIGN VEHICLE WILL JUST CUT OFF. *AK
WHILE TRAVELING AT 25MPH LUGS: NUTS AND BOLTS BEGAN LOOSENING. THIS WAS NOTICED AS THE WHEEL BEGAN TO WOBBLE AND SHAKE VERY HARD. THE CONSUMER PULLED OVER ONLY TO NOTICE THAT THE LUGS WERE COMING OFF. THE DEALER HAS BEEN CONTACTED. *AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1999 Ford Expedition → · Every Expedition year → · How the figures are calculated →