Page 10 of 19 · complaints 451–500 of 946

1999 Ford Expedition complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1999 record →

Power Train › Driveline › Differential Unit
Filed Aug 7, 200354,000 milesFL

A "SPACER" WITHIN THE DIFFERENTIAL DISINTEGRATED, AND CAUSED THE DIFFERENTIAL TO SHIFT WHICH RESULTED IN A REAR WHEEL LOCK UP WHILE DRIVING. *AK THE UNIT WAS COMPLETELY SEALED FOR NO REASON. THERE WAS NOISE COMING FROM THE REAR END AND THE ANTI LOCK BRAKES ACTIVATED. AS THE CONSUMER IMMEDIATELY PULLED OVER, THE TRANSMISSION LOCKED UP, AND THE VEHICLE STARTED TO SHAKE. THE CARRIER BEARING WAS COMPLETELY DESTROYED AND CAUSED THE RING TO MOVE AWAY FROM THE PINION GEAR AND DESTROYED ALL OF THE REAR AXLE COMPONENTS. *SCC *JB

Visibility › Rearview Mirrors/Devices › Exterior
Filed Aug 7, 2003NC

WHEN THE VEHICLE WAS PURCHASED NEW THE CONSUMER NOTICED THAT THE OUTSIDE REAR VIEW MIRRORS HAD BLACK LINES AND SPECKS IN THEM. THE DEALER INDICATED THAT ALL THE VEHICLES WERE LIKE THAT. NOW, SOME YEARS LATER, THE BLACK FILM ON THE BACK OF THE GLASS STARTED WRINKLING AND THE BLACK SPECKS BECAME WORSE. THIS DEFECT HAS CAUSED POOR VISIBILITY. *AK *PH *NLM

Power Train › Automatic Transmission › Lever and Linkage › Column Shift
Filed Aug 6, 200366,000 milesTX

SHIFTER CABLE BROKE. SHIFTER WAS OCCASIONALY DIFFICULT TO SHIFT OUT OF PARK WHEN CAR WAS NEW, TOOK IT TO DEALER AND BECAUSE THE PROBLEM DIDN'T DEMONSTRATE ITSELF WHEN THE DEALER HAD IT, THEY DIDN'T DO ANYTHING TO REMEDY. 4 YEARS LATER (WHEN WARRANTY IS OUT), THE CABLE SNAPS. THE MECHANIC CALLS IN TO ORDER THE NEW CABLE AND THERE ARE PLENTY IN STOCK, I'M TOLD IT'S A VERY COMMON PROBLEM. IF SO, WHY ISN'T IT A RECALL?*AK

Vehicle Speed Control › Accelerator Pedal
Filed Aug 6, 2003MD

WHILE DRIVING AT 45 MPH GAS PEDAL WENT DOWN TO THE FLOOR BY ITSELF,SUDDENLY ACCELERATING. CONSUMER DROVE OUT OF THE ROAD, AND TURNED OFF THE IGNITION SWITCH. CALLED THE TRIPLE AAA, TOWED TO GAS STATION. DEALER INSPECTED, AND COULD NOT DUPLICATE OR CORRECT THE PROBLEM.*AK

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Jul 31, 2003NC

99 FORD EXPEDITION SPARK PLUG BLOW OUT RIGHT CYLINDER # 2. THIS OCCURRED 10,000 MILES AFTER HAVING FORD DEALERSHIP TUNE MY VEHICLE UP. MY LOCAL MECHANIC CLAIM IT WAS A DEFECTIVE SPARK PLUG AND THAT FORD SHOULD REMEDY PROBLEM. THAT HASN'T HAPPENED AS OF YET. MY VEHICLE HAD 97,000 AT TIME OF BLOW OUT. I PERSONALLY HAVE PUT 60,000 HIGHWAY MILES ON VEHICLE LAST YEAR ALONE. THIS VEHICLE HAS A SERVICE BULLETIN ON COOLANT HOSE CLAMP AS WELL AS INSUFFICIENT THREADS ON HEADS. *PH

Power Train › Transfer Case (4-wheel Drive)
Filed Jul 24, 2003WI

4WHEEL DRIVE ENGAGES SPORADICALLY WHILE DRIVING. DEALER NOTIFIED(NOTHING THEY CAN DO?) MUST STOP , DISENGAGE TRANSMISSION ,AND CYCLE TRANSFER CASE TO CLEAR.PLEASE ADVISE IF THERE IS A KNOWN RECALL AND/OR REPAIR PROCEDURE. ANY INFOMATION WOULD BE APPRECIATED-THANK YOU -JAO. *AK

Visibility › Rearview Mirrors/Devices › Exterior
Filed Jul 18, 2003CO

EXTERIOR MIRRORS BOTH DRIVER AND PASSENGER ARE TURNING BLACK AND NEARLY IMPOSSIBLE TO SEE OUT OF. *JB

SteeringCrash1 injured1 killed
Filed Jul 18, 2003TX

LTR FWD FM EDGAR A. RANGEL (TX0) RE 1999 FORD EXPEDITION INVOLVED IN A ROLLOVER ACCIDENT ON 07/11/00 WHICH RESULTED IN ONE FATALITY AND ONE INJURY. *MR PH. 2 WEEKS PRIOR TO THE INCIDENT THE VEHICLE WAS SERVICED AND IT WAS NOTED THE VEHICLE HAD STEERING PROBLEMS, THE STEERING WAS OVER SENSITIVE, BUT WAS EXPLAINED AS A NORMAL SOUCRE OF THE TRUCK, THE PASSENGER OF THE VEHICLE BELIEVED THE STEERING MAY HAVE BEEN THE CAUSE OF THE ACCIDENT.*PH *JB

TiresCrash1 injured1 killed
Filed Jul 16, 2003TX

FAX FM EDGAR RANGEL (TX) RE FORD/FIRESTONE, HE WAS INJURED & HIS FRIEND ANGEL NAVARRETE WAS KILLED WHEN THEIR 1999 FORD EXPEDITION W/FIRESTONE TIRES ROLLED OVER DUE TO DEFECTIVE STEERING & TIRES. *MR THIS WAS A SERIOUS ROLLOVER INCIDENT IN WHICH THE STEERING WHEEL DID NOT RESPOND PROPERLY. *SCC. THE CONSUMER BELIEVED THE STEERING PLAYED A SIGNIFICANT ROLE IN THE ACCIDENT. TWO WEEKS PRIOR TO THE INCIDENT, THE VEHICLE WAS SERVICED AND IT WAS NOTED THERE WAS A DEFECT WITH THE POWER STEERING, BUT WAS EXPLAINED AS A NORMAL SOURCE OF THE VEHICLE. *JB

Service Brakes, Hydraulic
Filed Jul 11, 2003TX

ON SEVERAL OCCASIONS THE VEHICLE EXPERIENCED EXTENDED STOPPING DISTANCE WHEN BRAKING. THE VEHICLE WAS TAKEN TO THE DEALER BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. *T B *CB *NLM

Tires › Tread/Belt
Filed Jul 11, 200367,000 milesMS

WHILE DRIVING, THE TIRES EXPERIENCED TREAD SEPARATION. *AK *PH *JB

Visibility › Rearview Mirrors/Devices › Exterior
Filed Jul 11, 2003FL

BOTH SIDE VIEW MIRRORS ARE FADED SO BADLY THAT YOU CAN'T SEE. ALMOST INVOLVED IN A MAJOR ACCIDENT WITH PREGNANT WIFE AND 3 KIDS ON BOARD.*AK

SuspensionCrash
Filed Jul 11, 200364,000 milesCA

THE FRONT END BALL JOINT BROKE WHICH DISCONNECTED THE FRONT END AND TIRES. FORD ATTEMPTED TO REPAIR THE VEHICLE BUT IT WAS LATER DEEMED IRREPARABLE DUE TO STRUCTURAL DAMAGE. RECALL INFORMATION WAS RECENTLY POSTED ON THE INTERNET RELATED TO THIS FAILURE. *MR *CB *NLM

Visibility › Rearview Mirrors/Devices › Exterior
Filed Jul 2, 200311,000 milesNY

THE EXTERIOR REAR VIEW MIRRORS ARE BLACKENED. I SUSPECT THE ELECTRIC DIRECTIONAL SIGNAL WITHIN IS THE CULPRIT. THE MIRRORS ARE USELESS. I AM SURE THAT FORD IS AWARE THAT THIS IS A PERVASIVE PROBLEM, YET THEY REFUSE TO FIX IT AT THEIR EXPENSE, EVEN THOUGH IT IS A SAFETY HAZARD DUE TO POOR MANUFACTURING. I PURCHASED NEW MIRRORS WHICH WERE OBVIOUSLY REDESIGNED AT A COST OF NEARLY $400.00. *AK

Exterior Lighting › Turn Signal
Filed Jun 26, 2003KY

BOTH SIDE REAR VIEW MIRRORS WITH THE TURN SIGNAL ARE TURNING BLACK. IN CERTAIN SPOTS THERE IS NO REFLECTION. AT NIGHT THE VISIBILITY IS VERY POOR. *AK

Engine and Engine Cooling › Engine
Filed Jun 24, 200375,000 milesCA

OIL LEAK FROM HEAD GASKET AT ABOUT 35,000 MILES. OIL LEAK FROM HEAD GASKET AT ABOUT 75,000 MILES. *JB

Fuel System, Gasoline
Filed Jun 20, 2003TN

FUEL LINE IS LEAKING GAS ON TOP OF THE FUEL TANK. DEALER NOTIFIED. CONSUMER INDICATED THAT THE VEHICLE IS RUNNING WITHOUT ANY WARRANTY. *AK

Visibility › Windshield Wiper/Washer › Switch/Wiring
Filed Jun 18, 200310,000 milesGA

RECEIVED RECALL NOTICE FOR WINDSHIELD WIPER OPERATING IN OFF POSITION. TOOK TO DEALER, ITEM CONTINUES TO OPERATOR WHEN IN THE OFF POSITION. DRY WIPE HAS RESULTED IN DAMAGED WINDSHIELD AND CONTINUOUS DAMAGE OF WIPER BLADES. *NLM

Structure › Frame and Members
Filed Jun 13, 2003NY

INTERIOR LIGHTS MALFUNCTIONING, DAYTIME RUNNING LIGHTS NOT WORKING CORRECTLY, HEATING/COOLING SYSTEM NOT WORKING PROPERLY; STAYS ON EVEN WHEN KEY IS NOT IN IGNITION. WHEN IGNITION IS TURNED ON OR OFF, THE WOOFER MAKES A LOUD THUMPING SOUND. WOOFER INOPERABLE. RIGHT SIGN WING NEVER WORKED PROPERLY/ WILL NOT OPEN OR CLOSE. BRAKING SYSTEM IS DOUBTFUL, IT SQUEAKS, AND WHEN GAS IS RELEASED ENGINE AND BRAKING ARE NOT COORDINATED SMOOTHLY . CONSTANT SQUEAKING WHEN IN MOTION. DEALERSHIPS SERVICE REPAIR PERSONAL NEGLECT AND REFUSE TO FIND THE CAUSES, EVEN THOUGH VEHICLE IS STILL UNDER WARRANTY. *NLM

Suspension › Front › Stabilizer Bar
Filed Jun 13, 2003DE

THE FRONT STABILIZER BAR BOLT KEEPING BREAKING OFF. IN SEPARATE OCCURRENCES THE BOLTS HAVE FALLEN OFF OR BROKEN OFF ON THE RIGHT AND LEFT SIDE. DON'T KNOW IF THE WEIGHT OF THE FRONT END IS TO MUCH FOR THE VEHICLE. THE EXPEDITION HAS BEEN DRIVER, JUST AN INCONVENIENCE AND A CONCERN. *NLM

Engine and Engine Cooling › Engine
Filed Jun 5, 2003TX

THE ENGINE LIGHT ILLUMINATED ON THE DASHBOARD, AND REMAINED ON THROUGHOUT THE ENTIRE DRIVE. *JB

Visibility › Rearview Mirrors/Devices › Exterior
Filed Jun 3, 2003VA

BOTH MIRRORS WERE SMOKING. DEALER NOTIFIED.*AK

Unspecified
Filed Jun 2, 2003CA

MY 1999 FORD EXPEDITION HAD ENGINE OIL LEAK AT 27,000 MILES AND THE DEALER REPLACED THE LEFT CYL HEAD GASKET. UNDER WARRANTY SO NO COST FOR ME. AT 55,000 MILES THE OIL LEAK WAS BACK AND NOW THE DEALER SAID THE HEAD WAS WARPED AND NEEDED TO BE REPLACED FOR $2400. DEALER SAID FORD WOULD NOT REPLACE THE HEAD THE FIRST TIME ONLY THE GASKET AND NOW THAT THE WARRANTY IS OVER I WILL HAVE TO PAY FOR THE REPAIR. I HAVE CONTACTED THE FORD DISPUTE SETTLEMENT BOARD AND THEY CAN NOT HELP BECAUSE THEY WILL ONLY LOOK AT PROBLEMS WITHIN SIX MONTHS OF THE WARRANTY. I SAY THE HEAD SHOULD OF BEEN REPLACED NOT THE GASKET AND IT LOOKS LIKE THE ONLY OPTION I HAVE LEFT IS SMALL CLAIMS COURT. RC

Engine and Engine Cooling › Engine
Filed May 27, 200390,000 milesCO

TRITON V8 5.4L WITH 90,000 MILES SPARK PLUG PULLED OUT AND DESTROYED THE CYLINDER HEAD. I WAS TOLD BY 2 MECHANICS THAT THIS WAS CAUSED BY POOR DESIGN. THERE ARE ONLY 3 THREADS HOLDING IN THE SPARK PLUG. FORD HAS ALSO UPDATED THIS PARTICULAR CYLINDER HEAD BUT HAS NOT RECALLED IT. *TT

Visibility › Defroster/Defogger/Hvac System › Windshield › Electrical Heating Element
Filed May 19, 200361,000 milesIL

ELECTRICAL MOTOR CONTROLLING THE AIR BLEND DOORS LOCATED INSIDE THE AIR PLENUM HAS FAILED, AND THE PLASTIC DOOR(S) ITSELF IS CRACKED AND NON-FUNCTIONING. I HAVE BEEN UNABLE TO DIRECT WARM AIR TO THE FRONT WINDOW TO DEBUG CAUSING DANGEROUSLY DECREASED VISION. 1999 FORD EDDIE BAUER EXPEDITION. *JB

Visibility › Windshield
Filed May 12, 200365,000 milesOH

I PURCHASED A 1999 FORD EXPEDITION EDDIE BAUER 1 YEAR AGO LAST WEEK. I HAVE HAD NOTHING BUT PROBLEMS WITH THIS VEHICLE. THE LATEST PROBLEM IS THE ONE THAT CONCERNS ME THE MOST. A FEW WEEKS AGO THE DRIVER'S SIDE DOOR LOCK WOULD NOT OPERATE. I COULD HEAR THE MOTOR TRYING TO OPEN THE LOCK BUT NOTHING HAPPENED. A WEEK AFTER THAT I COULD NOT OPEN MY WINDOWS AND THE TURN SIGNALS DID NOT WORK. A WEEK LATER MY WINDSHIELD WIPERS STOPPED WORKING. WE ATTRIBUTED THE PROBLEM TO A BLOWN FUSE WHICH WE REPLACED. THE PROBLEM SEEMED TO BE FIXED. THE NEXT DAY IT RAINED AND THE FUSE BLEW AGAIN, AND AGAIN AND AGAIN. THE PROBLEM GOT WORSE AS THE BRAKE LIGHTS WENT OUT. I BROUGHT THE CAR INTO THE DEALERSHIP WHERE I HAD PURCHASED IT. THEY DISCOVERED A LEAK IN THE WINDSHIELD THAT SEEPED INTO THE FUSE BOX. THE FUSE BOX NEEDED TO BE REPLACED AND IT WAS NOT COVERED UNDER MY WARRANTY (THAT COVERS JUST ABOUT EVERYTHING ELSE. FORD ESP EXTRACARE) THIS IN MY OPINION SHOULD NOT HAVE HAD TO BE PAID FOR OUT OF MY POCKET. IT IS A SAFETY PROBLEM THAT I UNDERSTAND THAT DIDN'T JUST HAPPEN TO ME. ME VEHICLE HAS NOT BEEN IN ANY ACCIDENTS SO I DO NOT UNDERSTAND WHY THE WINDSHIELD IS LEAKING. PLEASE CONTACT ME IF YOU HAVE ANY QUESTIONS. *NLM

Electrical System
Filed May 12, 200375,000 milesNY

THE PASSENGER SIDE CYLINDER HEAD NEEDED TO BE REPLACED TO THE VERY COMMON SPARK PLUG BLOW OUT. FROM OTHER WEBSITES I HAVE SEEN THIS TO BE A VERY COMMON OCCURRENCE AMONG EXPEDITION OWNERS. THE REPAIR COST WAS IN THE AREA OF $1800.00. FORD DOES NOT ACKNOWLEDGE THIS AS A DEFECT AND YET IT HAPPENS TO PEOPLE EVERY DAY. *NLM

Air Bags › FrontalCrash1 injured
Filed May 9, 2003UT

THE CONSUMER' VEHICLE REAR ENDED ANOTHER VEHICLE, AND THE AIR BAGS FAILED TO DEPLOY. *JB

Electrical System
Filed May 2, 2003CA

WHILE DRIVING THE VEHICLE STALLED WITHOUT WARNING. IT WAS LATER DETERMINED THAT THE VEHICLE SPARK PLUGS WERE DEFECTIVE. *NLM

Engine and Engine Cooling › Engine
Filed May 2, 200340,000 milesWI

I HAVE A 1999 FORD EXPEDITION THAT HAS A FAULTY RIGHT SIDE CYLINDER HEAD. OIL LEAKS ONTO THE EXHAUST WHICH IS A POTENTIAL FIRE HAZARD. THROUGH MY OWN RESEARCH I HAVE FOUND OUT THAT THIS IS A COMMON PROBLEM (OIL LEAK FROM THE RIGHT SIDE HEAD) WITH THIS VEHICLE. THERE ARE THOUSANDS OF COMPLAINTS THAT I HAVE FOUND ON THE INTERNET. FORD REFUSES TO ACKNOWLEDGE THE PROBLEM WITH THE CONSUMER BUT HAS SENT OUT TECHNICAL SUPPORT INFORMATION TO THEIR MECHANICS ON HOW TO FIX IT. TO ME THAT'S AN ACKNOWLEDGMENT THAT A PROBLEM EXISTS. IF MY VEHICLE WAS STILL UNDER WARRANTY THEY WOULD FIX IT (WHICH TO ME IS ANOTHER ACKNOWLEDGEMENT TO THIS PROBLEM) BUT SINCE IT'S NOT THEY WON'T BACK IT UP. REPAIRS WOULD COST ME APROX $ 2,000. THROUGH MY RESEARCH I HAVE FOUND THAT THIS PROBLEM HAS EXISTED SINCE THESE VEHICLE WERE NEW, BACK IN 1999. I BOUGHT THE VEHICLE WITH APROX 40K MILES ON IT AND TODAY I HAVE APROX 75K MILES ON IT. I NOTICED A BURNING SMELL SHORTLY AFTER I PURCHASED IT BUT ONLY RECENTLY DID I REALIZE WHAT THE PROBLEM WAS. I HAD AN OIL CHANGE DONE BY AN EX FORD MECHANIC AND HE ADMITTED THAT THE EXPEDITION IS KNOWN FOR THIS OIL LEAK BUT FORD WON'T DO ANYTHING ABOUT IT. *TT

Unknown or Other
Filed Apr 30, 200337,000 milesNC

THE BLEND DOOR WHICH REGULATED THE HOT AND COLD AIR PASSAGE WAS DEFECTIVE. WHEN THE HEAT WAS ON, COLD AIR BLEW OUT AND THE CONSUMER HAD TO TURN THE HEATER ON AND OFF. WHEN THE CONSUMER PRESSED THE GAS, THE BLEND DOOR SHUT AND HEAT BLEW OUT. *JB

Electrical SystemFire
Filed Apr 29, 2003CO

THE VEHICLE CAUGHT FIRE. MR SCC *NLM

Steering › Linkages › Tie Rod Assembly
Filed Apr 17, 2003MA

BROKEN LEFT SIDE TIE ROD RESULTED IN LOSS OF STEERING CONTROL - PURE LUCK THAT NO ACCIDENT HAPPENED. *JB

Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, and FittingsFire
Filed Apr 10, 200350,000 milesGA

WHILE DRIVING DOWN ROAD, FIRE ERUPTED IN ENGINE COMPARTMENT CAUSING MASSIVE DAMAGE. *NLM

Electrical System › Wiring › Fuses and Circuit Breakers
Filed Mar 25, 200351,790 milesNM

WATER IN THE FUSE BOX CAUSING MANY SHORTS. THERE IS A LEAK IN THE WHEEL WELL. NO WATER IS ANY WHERE ELSE IN THE SUV. SHORTS INCLUDE, RADIO OFF AND ON, FLASHING LIGHTS ON THE DASH, ALL LIGHTS OFF ON DASH, SUV STARTER RELAY SHORTED AND TRIED TO START THE IGNITION WITHOUT ANY KEYS OR ANYONE IN THE SUV. BECAUSE IT IS CONSIDERED WATER DAMAGE MY EXTENDED WARRANTY WILL NOT COVER IT. FORD MOTOR COMPANY HAS BEEN CONTACTED BY MYSELF AND THEY HAVE APPARENTLY HEARD OF THIS COMPLAINT AND WILL NOT ASSUME RESPONSIBILITY AT THIS TIME.

Visibility › Rearview Mirrors/Devices › Exterior
Filed Mar 17, 2003FL

I OWN A '99 FORD EXPEDITION-BOTH OF THE SIDE MIRRORS HAVE DETERIORATED TO THE POINT I CAN BARELY SEE OUT OF THEM DURING THE DAYTIME, AND ITS IMPOSSIBLE TO SEE OUT OF THEM AT NIGHT. I WENT BACK TO THE FORD DEALERSHIP AND WAS INFORMED THEY CAN'T DO ANYTHING ABOUT MIRRORS DETERIORATING AND TO REPLACE BOTH WILL BE 498.00 A PIECE PLUS TAXES. I HAVE EXTENDED COVERAGE, WHICH STATE THEY WON'T PAY FOR REPLACEMENT ,DUE TO MIRRORS BEING CONSIDERED GLASS. SERVICE DEPT AT THE FORD DEALERSHIP SAID THAT MIRRORS ARE NOT GLASS AND THAT IT'S ACTUALLY REFLEXOR PAPER OR SOMETHING. I WOULD APPRECIATE IF YOU COULD LOOK INTO MATTER. I HAVE DONE SOME RESEARCH AND HAVE FOUND THE DETERIORATION OF SIDE MIRRORS ON FORD EXPEDITIONS TO BE A WELL DOCUMENTED SERVICE PROBLEM UNDER THE WEBSITE OF RECALLS. THIS IS MY 2ND TIME TRYING TO GET FORD TO WORK WITH ME ON THIS MATTER. *JB

Engine and Engine Cooling › Engine
Filed Mar 16, 200375,567 milesNC

HEAD WARPED ON ENGINE .008". WARP BEYOND REPAIR TOLERANCE THEREBY REQUIRING A COMPLETE REBUILD WITH NEW HEADS OR NEW ENGINE. FORD REFUSED TO OFFER ANY HELP WITH THIS EVEN THOUGH THIS HAPPENED AT ONLY 75,000 MILES. ENGINE SHOWS EVIDENCE OF HEAD GASKET SEEPAGE OVER A LONG PERIOD OF TIME. IN SERVICE MANAGER'S OPINION "ONLY A HEAD GASKET FAILURE COULD CAUSE THIS TYPE OF FAILURE." THIS 5.4L V8 IS RENOWNED FOR HEAD GASKET FAILURE. ACCORDING TO FORD'S OWN ADMISSION THIS IS A MANUFACTURING DEFECT AND THEREFORE THIS MOTOR HAS HAD THIS PROBLEM FROM DAY 1 OF THE MANUFACTURER'S WARRANTY. 6 MONTHS PRIOR TO THIS FAILURE THIS HAD HAD A BROKEN VALVE SPRING. THESE HEADS ARE ALSO RENOWNED FOR BLOWING SPARK PLUGS RIGHT OF THE HEAD. *NLM

Engine and Engine Cooling › Engine
Filed Mar 12, 200338,900 milesMD

I JUST PURCHASED THE 1999 EXPEDITION 4.6L XLT ON MARCH 4, 2003. THE VEHICLE HAS APPROXIMATELY 38,000 MILES ON IT, AND I HAVE ONLY PUT ABOUT 500 ON IT SINCE THE DATE OF PURCHASE. I BOUGHT THE VEHICLE IN VIRGINIA AND NEEDED A MARYLAND INSPECTION. UPON THE INSPECTION, THE MECHANIC NOTICED A LEAK AROUND THE ENGINE. HE DID NOT INVESTIGATE THE ISSUE, SINCE IT IS NOT AN INSPECTION ITEM. I AM AFRAID THAT WITH ALL THE OTHER COMPLAINTS ABOUT THE RIGHT SIDE HEAD GASKET, THAT THIS IS IN FACT THE PROBLEM. WILL MY LIMITED POWER TRAIN WARRANTY THAT THE DEALERSHIP GAVE ME COVER THIS COST. I THINK IT IS A COMPLETE SHAME THAT FORD HAS KNOWLEDGE OF THIS RECURRING PROBLEM BUT DOES NOT OFFER A SOLUTION. IF THERE ARE ANY PROGRAMS THAT FORD IS OFFERING, I WOULD LIKE TO HERE ABOUT THEM. *JB

Visibility › Rearview Mirrors/Devices › Exterior
Filed Mar 12, 200326,000 milesTX

SIDE-VIEW MIRRORS ON DRIVER AND PASSENGER SIDE HAVE DELAMINATION RESULTING IN LOSS OF COMPLETE EFFECTIVENESS OF VIEWING. I TOOK THE VEHICLE TO THE DEALER WHILE THE VEHICLE WAS UNDER WARRANTY, BUT THEY DID NOT REPLACE THE MIRROR CITING THAT THE MIRROR HAD NOT REACHED THE REPLACEMENT STAGE, NOW THAT THE VEHICLE IS OUT OF WARRANTY, THE MIRRORS HAVE REACHED A POINT THAT IT IS DIFFICULT AT BEST TO SEE OUT OF THEM. MY COST TO REPLACE IS 230 PER MIRROR, WITH NO CONSIDERATION OF WARRANTY EXTENSION.*JB

Engine and Engine Cooling › Engine
Filed Mar 11, 200357,378 milesFL

ENGINE OIL LEAK, RIGHT SIDE CYLINDER HEAD LEAKING OIL.*JB

Visibility › Rearview Mirrors/Devices › Exterior
Filed Mar 10, 2003NJ

NAR 3-11-03 THE CONSUMER HAS EXPERIENCED SEVERAL PROBLEMS WITH HIS FORD EXPEDITION, THE SIDE VIEW MIRRORS HAVE TURNED BACK FROM THE INSIDE, THE TOP OF THE SHIFT HANDLE BROKE OFF, AND ALL THE TIRES HAD TO BE REPLACED BEFORE A FIRESTONE RECALL HAD BEEN ISSUED. THE CONSUMER FEELS THAT THE DEALERSHIP SHOULD BE RESPONSIBLE FOR REPAIRS SINCE IT'S WAS A MANUFACTURERS DEFECT AND NOT A MAINTENANCE PROBLEM. *CB *JB

Engine and Engine Cooling › Engine
Filed Mar 9, 200340,500 milesMI

WE JUST BOUGHT A 1999 FORD EXPEDITION WITH 35000 MILES. WE HAVE DRIVEN IT FOR 5000 MILES AND NOW IT NEEDS A NEW RIGHT HEAD GASKET. I'VE READ MANY COMPLAINTS ABOUT THE SAME PROBLEM. ANY ANSWERS? *NLM

Visibility › Glass, Side/Rear
Filed Mar 6, 2003MO

THE REAR WINDOW SHATTERED WITHOUT WARNING.*JB

Visibility › Rearview Mirrors/Devices › Exterior
Filed Mar 2, 2003WA

THE SIDE MIRRORS ON MY 1999 FORD EXPEDITION ARE DETERIORATED TO THE POINT OF NOT BEING ABLE TO SEE OTHER VEHICLES THROUGH THEM. THIS IS A MANUFACTURING PROBLEM FROM FORD AND SHOULD BE ADDRESSED BEFORE THIS CAUSES A SERIOUS ACCIDENT. I MUST TRY TO FIND A WAY TO FIX THIS PROBLEM NOW BEFORE IT BECOMES MY ACCIDENT. DOES ANY ONE HAVE A REMEDY ?*JB

Engine and Engine Cooling › Engine › Gasoline › Belts and Associated Pulleys
Filed Feb 28, 2003MI

IN NINE MONTHS OF OWNERSHIP THE CONSUMER HAD PROBLEMS WITH THE HIGH TENSIONER, THE OUTER STEERING TIE ROD ENDS, WHICH HAD FELL APART WHILE DRIVING, THE BRAKE SYSTEM, AND THE INNER TIE ROD ENDS. SCC *JB

Engine and Engine Cooling › Engine
Filed Feb 27, 200335,028 milesWI

RECURRING OIL LEAK, RIGHT SIDE CYLINDER HEAD, FORD TRUCKS WITH 4.6 ENGINE.*JB

Engine and Engine Cooling › Engine
Filed Feb 26, 200330,000 milesOH

HEAD GASKETS BLOWING OUT ON 1999 FORD EXPEDITIONS. I HAVE HAD MINE REPLACED 3 TIMES SO FAR. IT IS ALSO OCCURRING ON OTHER PEOPLES SAME VEHICLES. IT IS ON THE 4.6 AND 5.4 LITER ENGINES. THE LAST TIME I HAD IT TO THE DEALER FOR THIS I ASKED WHY THIS KEEPS HAPPENING? THEY SAID THAT FORD IS AWARE OF THE PROBLEM BUT KEEPS TELLING THE DEALER TO REPLACE THE GASKETS. THERE IS A MANUFACTURERS DEFECT HERE.*JB

Air Bags › Frontal
Filed Feb 24, 2003NH

THE VEHICLE WAS INVOLVED IN A FRONTAL COLLISION, AND THE AIR BAGS FAILED TO DEPLOY.*JB

Unknown or Other
Filed Feb 24, 200365,000 milesTX

MILEAGE LIGHTS IN DASHBOARD GO ON AND OFF, DIM AND THEN GET BRIGHT AGAIN.

Engine and Engine Cooling › Cooling System › Hoses/Lines/Piping/Fittings
Filed Feb 24, 200371,000 milesTX

HEATER HOSE LEAKS AT THE BACK OF THE FIREWALL, DRIPS DOWN ON TOP OF SPARK PLUGS AND SHORTS OUT SPARK PLUG & WIRE. ALSO SEE SMOKE FROM OIL BURNING FROM SAME BACK AREA. NO OIL ON THE GROUND. ALSO, SMELL ANTIFREEZE & OIL THROUGH VENTS AFTER HEATER HOSE WAS REPAIRED.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 1999 Ford Expedition → · Every Expedition year → · How the figures are calculated →