2000 Ford Excursion complaints

BLOWN SPARK PLUG FROM 2000 FORD EXCURSION V-10 TRITON ENGINE. 3RD TIME. FIRST TIME ON NEW YEARS EVE 2007 WHILE DRIVING THROUGH TOWN OF HOUGHTON MICHIGAN. WAS ABLE TO INSERT NEW PLUG AS OLD PLUG WAS COMPLETELY BLOWN OUT FROM UNDER HOOD AND COULD NOT FIND. HAD TO REPLACE PLUG COIL AS MOUNTING BRACKET WAS BROKEN AND COIL JACKET AND SPRING DESTROYED AS WELL. SECOND TIME SAME PLUG, THIS TIME NO THREADS LEFT TO SEAT SPARK PLUG. THREAD INSERT INSTALLED BY LOCAL HIGH PERFORMANCE ENGINE GARAGE. THEY VIEWED PROBLEM AS POOR DESIGN AND MANUFACTURING PRACTICES BY FORD MOTOR COMPANY. THIRD TIME JUST HAPPENED EARLIER TODAY WHILE ON US-41 TRAVELING THROUGH L'ANSE MICHIGAN IRONICALLY JUST A FEW MILES AFTER PASSING THE OLD FORD ALBERTA MICHIGAN LUMBER MILL WHERE THE SIDEBOARDS FOR THE FORD WOODSIES WERE MILLED. CONTACTED FRIENDS AT THE HIGH PERFORMANCE ENGINE SHOP TO HAVE A NEW THREAD INSERT PLACED INTO THE CYLINDER. THE NHSTA AND THE FEDERAL GOVERNMENT NEEDS TO REOPEN THIS CASE AND TAKE ACTION AND GET FORD TO REPLACE THE FAULTY HEADS ON ALL TRITON ENGINES. THIS COULD CAUSE A SERIOUS FIRE OR ACCIDENT. BUT MOST OF ALL IT IS A VERY EXPENSIVE REPAIR AND THE FORD DEALERSHIPS WILL NOT DO ANYTHING OTHER THAN REPLACE THE ALUMINUM HEAD AT THE OWNERS EXPENSE OF $4,000 PLUS DOLLARS. 3 INCIDENTS OF THIS KIND ARE RIDICULOUS. *TR

HAVE 2000 FORD EXCURSION. I HAD THE DOOR LOCK ACTUATORS REPLACED IN 2003. SINCE THEN I NOW HAVE 2 DOOR LOCKS AND THE REAR TAILGATE THAT WILL NOT LOCK ELECTRONICALLY. SEEMS AS THOUGH THE ELECTRICAL SYSTEM IS GOING OUT ONE THING AT A TIME. *TR

TL*THE CONTACT OWNS A 2000 FORD EXCURSION. AS STATED IN NHTSA CAMPAIGN ID NUMBER 01V075000 (EXTERIOR LIGHTING:HEADLIGHTS:SWITCH), THE HEAD LAMP SWITCH KNOB FRACTURED AND SEPARATED. THE DEALER AND MANUFACTURER INFORMED THE CONTACT THAT HIS VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 101,000 AND CURRENT MILEAGE WAS 101,650. UPDATED 06/17/08. *LJ

FACTORY PAINT IS CHIPPING AND PEALING ALL OVER 2000 EXCURSION. ORIGINALLY STARTED WHEN I PURCHASED THE VEHICLE USED IN 2002. HAVE TALKED WITH SEVERAL PEOPLE WITH EXCURSIONS AND PICK UP TRUCKS WITH THE SAME ISSUE. *TR

HEAD ON CRASH, AND AIRBAGS DID NOT OPEN. *TR

HAVE HAD MY EXCURSION RECALLED FOR 2 YEARS NOW FOR A FAULTY CRUISE CONTROL. HAD IT DISCONNECTED IN 9/2007. FORD KEEPS PUTTING ME OFF GETTING IN FIXED. THEY ARE NOW TELLING ME THAT THE PARTS WILL NOT BE AVAIL UNTIL 6/2008. *TR

I HAVE HAD THREE SPARK PLUGS THAT BLEW OUT OF THE HEAD. FORD DOES NOT STATE THAT THIS IS A PROBLEM AND THE COST FOR REPAIR IS ON THE OWNER. *TR

WIFE DRIVING CHILDREN TO SCHOOL, WIPERS UNKNOWINGLY FROZEN TO WINDOW AND WIPERS UNKNOWINGLY ON INTERMITTENT CYCLE, WIPERS FINALLY UNFROZEN AND MOVED, MEANWHILE SMOKE FILLED THE CABIN, SMELLING LIKE SOLDERING FUMES. TURNED OFF WIPERS AND SMOKE STOPPED. LATER, TESTED WIPERS, AND THEY WOULD NOT STOP. TOOK VEHICLE INTO DEALER, AND HAD A PENDING RECALL REPAIRED, AT THE SAME TIME WE HAD TO HAVE THE MULTIFUNCTION SWITCH REPLACED, AND WIPER MOTOR REPLACED. DEALER SERVICE TECHNICIAN ADVISED THAT GEM MODULE WAS FUNCTIONING CORRECTLY, BUT SMELLED LIKE IT WAS BURNT, AND MIGHT NEED TO BE REPLACED IN THE FUTURE. 7 DAYS LATER THE WIPERS DID NOT WORK AGAIN. THIS TIME THERE WAS NO INDICATION OF PROBLEM, MOTHER AND CHILDREN DROVE INTO A BLIZZARD, AND FOUND THAT WIPERS WOULD NOT FUNCTION. LUCKILY IT OCCURRED IN A PLACE THAT WAS NOT BUSY, AND THEY WERE ABLE TO SAFELY GET OFF THE ROADWAY INTO A RELATIVES DRIVEWAY. IT COULD HAVE BEEN VERY BAD HAD IT BEEN ON THE FREEWAY, IN DRIVING RAIN/SNOW/SLUSH. NOW I'M SURE THE DEALERSHIP WILL BE TELLING US THE GEM MODULE WILL NEED TO BE REPLACED, COMPLETING THE ENTIRE WIPER SYSTEM BEING FAULTY WITHIN 1 WEEK'S TIME FOR THE SECOND FAILURE ( ON 1/15/2008). QUESTION: HOW WOULD THE TECHNICIAN KNOW THAT IT SMELLED LIKE THE GEM MODULE WAS BURNT, UNLESS IT IS A KNOWN PROBLEM? HOW DOES THE ENTIRE WIPER SYSTEM, FROM CONTROL SWITCH, TO CONTROL MODULE, TO WIPER MOTOR GO BAD ALL AT ONCE? *TR

2000 FORD EXCURSION TRITON V-10 ENGINE, SPARK PLUG BLOWN OUT OF CYLINDER RESULTING IN DESTROYED IGNITION COIL AND SPARK PLUG. RAW FUEL VAPOR EXPOSED TO SPARK. SPARK PLUGS WERE ORIGINAL WITH ONLY 73,000 MILES ON CAR. EXTREME POTENTIAL FOR FIRE HAZARD CREATED BY THIS ISSUE. *TR

TL*THE CONTACT OWNS A 2000 FORD EXCURSION. THE VEHICLE CAUGHT FIRE WHILE PARKED. THE FRONT END WAS COMPLETELY DESTROYED. THE FIRE DEPARTMENT BELIEVED THAT THE CAUSE OF THE FIRE WAS ELECTRICAL AND ORIGINATED UNDERNEATH THE HOOD. A POLICE AND FIRE REPORT WERE FILED. THE CONTACT FILED A COMPLAINT WITH THE MANUFACTURER. THE CURRENT AND FAILURE MILEAGES WERE 144,000.

SPARK PLUG BLOW OUT ON 5.4 TRITON ENGINE. *JB

CAMSHAFT SENSOR FAILURE, 2000 EXCURSION 1ST FAILURE MAY 2003 2ND FAILURE JULY 10/07 3RD FAILURE AUGUST 26/07. *JB

I OWN A 2000 FORD EXCURSION WITH A V10. WHILE DRIVING HOME FROM MY SON'S TRACK MEET IN A CONSTRUCTION ZONE ON I94 IN MOUNT CLEMENS MICHIGAN DURING RUSH HOUR I HAD A SPARK PLUG BLOW OUT. WE (MY WIFE, MY SON AND I) WERE MOVING ABOUT 10 MILES AN HOUR IN THE CONSTRUCTION TRAFFIC WHEN WE BEGAN TO SLOWLY SPEED UP. I ACCELERATED AND BOOM, THERE WAS A VERY LOUD SOUND OF KNOCKING. I NEARLY HIT THE DIVIDING WALL IT SCARED ME SO BAD. I WAS ABLE TO PULL OVER ABOUT 150-200 FEET AHEAD THROUGH THE CONSTRUCTION BARRELS. I OPENED MY HOOD AND DISCOVERED THAT ONE OF MY COIL PACKS WAS STICKING UP A FEW INCHES AND BROKEN. I CALLED MY INSURANCE COMPANY (USAA) FOR ROADSIDE ASSISTANCE. WITHIN AN HOUR AND A HALF THEY SENT A TOW TRUCK AND HAD ME TOWED (ABOUT 7 MILES) HOME. THE NEXT DAY I WAS ABLE TO BETTER INSPECT WHAT HAD GONE WRONG. THE MOTORCRAFT SPARK PLUG HAD COMPLETELY UN-THREADED ITSELF AND THE COMPRESSION OF THE MOTOR TURNED THE SPARK PLUG INTO A PROJECTILE THAT COMPLETELY DEMOLISHED THE COIL PACK. THE COIL PACK SNAPPED FROM ITS RETAINING BOLT AND WAS BEATING AGAINST MY FUEL RAIL. LUCKILY I WAS ABLE TO PULL OVER AS SOON AS I DID BECAUSE I COULD ONLY IMAGINE IF I HAD BEEN IN AN AREA WHERE I WAS TRAVELING THE ACTUAL 70 MPH SPEED LIMIT AND THE DAMAGE TO MY FUEL RAIL COULD HAVE BEEN DISASTROUS POSSIBLY CAUSING A FIRE. I CONTACTED RUSS MILNE FORD IN CLINTON TWP MICHIGAN ABOUT THIS ISSUE AND THEY STATED THAT IT WOULD COST OVER $1000 TO REPLACE THE HEAD AND THAT IT WAS CAUSED BY THE THREADS ON THE HE

TL*THE CONTACT OWNS A 2000 FORD EXCURSION. THE CONTACT STATED THAT THE SPARK PLUG EJECTS FROM THE ALUMINUM HEAD IN THE VEHICLE'S ENGINE. THE VEHICLE MAKES A LOUD NOISE AND THEN SHUTS OFF. THE FAILURE USUALLY OCCURS WHILE DRIVING 15 MPH. THE VEHICLE ALSO HAS A GAS LEAK. THE CURRENT MILEAGE IS 126,000 AND FAILURE MILEAGE WAS 106,000.

AT 90,000 MILES AFTER MY FIRST "TUNE UP" I BLEW A SPARK PLUG OFF OF MY HEAD ON MY 2000 FORD EXCURSION. I WAS TOLD BY MY LOCAL MECHANIC AND MANY OTHER PEOPLE THAT FORD'S IN THIS YEAR RANGE HAVE BEEN STREAMING INTO HIS SHOP WITH BLOWN SPARK PLUGS. I ALSO STATED THAT FORD IS REFUSING TO RECOGNIZE THIS HUGE SAFETY ISSUE AND THAT THE GOVERNMENT NEEDS TO GET INVOLVED. PLEASE TAKE THIS COMPLAINT SERIOUSLY. MY WIFE AND 5 KIDS WERE IN THE CAR IN A UNKNOWN AREA TO THEM AT 10:00PM WHEN THIS BREAKDOWN OCCURRED. THIS STORY IS VERY SIMILAR TO 1000'S OF OTHER STORIES ON THE INTERNET. JUST TYPE IN "BLEW A SPARK PLUG" INTO A SEARCH ENGINE AND START READING. *JB

1) ENGINE WOULD STALL OR COMPLETELY QUIT GOING DOWN THE ROAD IN TRAFFIC ANY WERE IT WANTED 2)CAM SHAFT POSITION SENSOR WAS GOING OUT TRUCK WOULD STALL 3)FORD SERVICE DEPARTMENT CHANGED CAM SHAFT POSITION SENSOR. *TR

CAM POSITION SENSOR ON FORD EXCURSION POWER STROKE DIESEL HAS GONE OUT TWICE. THE FIRST TIME AT 50,000 MILES, WHILE PULLING A BOAT ON A BUSY HIGHWAY. LUCKILY WE WERE ABLE TO PULL OVER, AS THE VEHICLE DIED. THE SECOND TIME IT WENT WAS RIGHT AT 100,000. *JB

CAM POSITIONING SENSOR ON MY 2000 FORD EXCURSION 7.3 POWERSTROKE FAILED, LEAVING ME STRANDED. THIS IS THE SECOND TIME THIS ITEM HAS FAILED AND NEEDED TO BE REPLACED. I AM ADVISED THAT THERE ARE A NUMBER OF FAILURES WITH RESPECT TO THE SAME PART. *JB

MY VEHICLE, A 2000 FORD EXCURSION LIMITED, V-10 GASOLINE ENGINE, WAS PARKED IN MY DRIVEWAY ON 3/3/07, LOCKED AND EVERYTHING TURNED OFF AND HAD BEEN THERE FOR QUITE A WHILE, WHEN I HEARD A LOUD EXPLOSION AND I RAN OUTSIDE TO FIND THE VEHICLE ON FIRE UNDER THE HOOD ON THE DRIVER'S SIDE. THE HOOD RELEASE DID NOT WORK AND I TRIED TO PUT OUT THE FIRE WITH A WATER HOSE. WHEN THE FIRE DEPARTMENT CAME, WE PRIED THE HOOD OPEN AND EXTENQUISHED THE FIRE. BUT EVERYTHING WAS BURNED AND THE VEHICLE IS A TOTAL LOSS. *JB

MY WIFE WENT INTO TOWN AND WAS RETURNING AND DRIVING THROUGH A BUSY INTERSECTION WHEN OUR EXCURSION DIED, SHE HAD A TERRIBLE TIME STEERING AND AVOIDING INJURY WITHOUT POWER ASSIST, WE HAD THE VEHICLE TOWED AT OUR EXPENSE, I BORROWED AN OBDII SCAN TOOL AND PULLED THE CODE FOR CPS, REPLACED AND IT RUNS AGAIN $200.00 LATER. *JB

I HAD BEEN OUT OF TOWN WHEN MY 2000 FORD EXCURSION HAD A DOOR AJAR DUMMY LIGHT FAIL TO SHUT OFF. I ATTEMPTED TO FIGURE OUT WHAT WAS CAUSING THE DOOR AJAR LIGHT TO REMAIN ON BUT NEVER DID FIND THE PROBLEM. I ENDED UP DRIVING HOME SO I COULD MAKE AN APPOINTMENT WITH MY DEALER TO HAVE IT CHECKED OUT. I WAS ABLE TO GET THE TRUCK HOME, BUT AS I WAS DRIVING THROUGH MY SUBDIVISION MY TRUCK MADE A NOISE, THEN MADE A MUCH LOUDER NOISE, AND BEGAN RUNNING REALLY ROUGH. A STRONG ODOR OF FUEL FILLED THE PASSENGER COMPARTMENT OF MY TRUCK. I IMMEDIATELY SHUT OFF THE ENGINE SO MY TRUCK WOULDN'T IGNITE, BUT THAT LEFT ME STRANDED IN THE MIDDLE OF THE ROAD. I HAVE SINCE BEEN TOLD THAT THE TRITON V10 ENGINE BLEW A SPARK PLUG AND IT'S BEEN QUOTED AT $4200 TO BE REPAIRED AT THE CLOSEST DEALERSHIP AND $3500 AT THE DEALERSHIP WHERE I PURCHASED THE TRUCK BUT I HAVE TO HAVE IT TOWED AGAIN. *JB

TL*- THE CONTACT STATED THAT THE 2000 FORD EXCURSION HAD A DEFECTIVE SWITCH. THE HEADLAMP SWITCH FRACTURED AND SEPARATED FORM THE HEADLAMP. HE USED A PAIR OF PLIERS TO TURN WHAT WAS LEFT OF THE HEADLIGHT SWITCH TO TURN THE LIGHTS ON. THE CONTACT STATED THAT HE CURRENTLY HAS 88,275 MILES ON. AT THE TIME OF THE FIRST FAILURE THE VEHICLE HAD AN ODOMETER READING OF 70,000 MILES . HE WAS INFORMED BY THE DEALERSHIP THAT THERE WAS RECALL 01V075000. HE WAS INFORMED THAT THIS VEHICLE DIDN'T QUALIFY FOR THE RECALL. THE CONTACT WILL BE FILING A COMPLAINT WITH THE MANUFACTURER AND WILL SUBMIT WITH HARD COPY. *AK

TL* - THE CONTACT CALLED REGARDING THE 2000 FORD EXCURSION. THE CONTACT TURNED THE THE WINDSHIELD WIPERS ON DURINGN SNOWY CONDITIONS. THE CONTACT WAS NOT SURE IF HE TURNED OF THE WIPERS WHEN HE EXITED THE VEHICLE. APPROXIMATELY 1 HOUR 40 MINUTES LATER HE RETURNED TO THE VEHICLE AND STARTED TO SMELL SOMETHING BURNING. BLACK SMOKE CAME THROUGH THE DEFROSTER. THERE WERE NO FLAMES. THE CONTACT CALLED THE FIRE DEPARTMENT. THEY COULD NOT FIND THE SOURCE OF THE SMOKE. THE VEHICLE WAS DRIVEN TO THE FIRE DEPARTMENT. THE SMOKE CEASED, THE CONTACT TOOK THE WINDSHIELD WASHER MOTOR OUT AND NOTICED THE WIRING HARNESS MELTED. THE FAILURE MILEAGE WAS 150,000. A POLICE AND FIRE DEPARTMENT REPORTS WERE FILED. *AK

2000 FORD EXCURSION, CRUISE CONTROL RECALL PERFORMED IN DEC, 2006. ON 11 JAN ,2007 SMOKE COMING FROM ENGINE COMPARTMENT. UNPLUGGED BRAKE SWITCH AT MASTER CYLINDER, CONNECTOR WAS PLASTIC AND HAD BRAKE FLUID DRIPPING FROM IT. PULLED 20 AMP FUSE FROM FUSE PANEL, SMOKE STOPPED. THE MAIN CONCERN IS THAT FORD PERFORMED RECALL(INSTALLED FUSE JUMPER) BUT DID NOT REPLACE SWITCH, WHEN BRAKE FLUID LEAKED THROUGH SWITCH, FUSIBLE LINK MODIFICATION FAILED TO PROTECT ELECTRICAL SYSTEM. I AM CONCERNED THAT OTHERS THAT HAVE HAD THIS RECALL PERFORMED ARE STILL IN DANGER. THIS IS NOT MY VEHICLE, IT IS MY COUSINS. HE IS NOT SURE IF HE WILL FILE A COMPLAINT OR NOT SO I THOUGHT I NEEDED TO. I AM A WITNESS TO THE WHOLE INCIDENT AND CAN PROVIDE MORE INFO AND PICTURES IF NEEDED. *JB

2000 FORD EXCURSION V-10 EJECTED A SPARK PLUG WHILE I WAS TAKING MY KIDS TO SCHOOL THIS MORNING. THIS APPEARS TO BE A KNOWN MANUFACTURING FLAW THAT FORD REFUSES TO STAND UP TO. COST TO REPAIR WAS QUOTED AT $3,750. I BELIEVE THAT FORD MOTOR COMPANY SHOULD BE HELD ACCOUNTABLE FOR THEIR INACTION TO CORRECT A WELL DOCUMENTED DEFECT. *NM

DT*: THE CONTACT STATED THE SUSPENSION: FRONT CONTROL ARM: UPPER BALL JOINTS AND THE SUSPENSION: FRONT CONTROL ARM: LOWER BALL JOINTS HAD PREMATURELY WORN OUT. THE OLD PARTS WERE NOT MANUFACTURED WITH GREASE FITTINGS AS WERE THE REPLACEMENT PARTS. THE UPPER AND LOWER BALL JOINTS WERE REPLACED BY AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOTIFIED.

DT*: THE CONTACT STATED THE VEHICLE CAUGHT FIRE WHILE PARKED IN A PARKING LOT AT A UNIVERSITY. THE FIRE DEPARTMENT WAS CONTACTED AND EXTINGUISHED THE FIRE. THE FIRE OCCURRED IN THE ENGINE COMPARTMENT AND THE FIRE DEPARTMENT DETERMINED THE FIRE WAS ELECTRICAL. THERE WAS NO WARNING PRIOR TO THE FIRE. THE VEHICLE WAS PARKED FOR TWO HOURS PRIOR TO THE FIRE. A POLICE AND FIRE REPORT WERE TAKEN. THE CONTACT HAD PICTURES OF THE INCIDENT AVAILABLE. THERE WAS NHTSA RECALL #05V388000 (FORD RECALL #05S28) REGARDING VEHICLE SPEED CONTROL. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN.

WHILE DRIVING DOWN A STEEP GRADE, ENGINE CUT OUT AND SET A SES CODE. HAD A HARD TIME GETTING THE SUV TO STOP AND ALMOST LOST CONTROL OF VEHICLE, BUT DUE TO THE SLOW NATURE OF DRIVING I KEPT IT UNDER CONTROL WITH 8 OCCUPANTS IN SUV. ONCE STOPPED, I GOT OUT CODE READER AND FOUND OUT THAT THE CPS (CAM POSITION SENSOR) HAD FAILED. I HAD A SPARE IN THE SUV AND REPLACED IT. CONTACTED FORD MAIN OFFICE AND THEY HAVE KNOWN IT TO BE A PROBLEM WITH THE DIESELS AND NOTHING IS BEING DONE TO GET A RECALL OR REPLACEMENT PART TO FIX CPS PROBLEM. *JB

THE POWER LOCKS STOPPED WORKING APPROXIMATELY A YEAR AFTER I PURCHASED THE VEHICLE. AT FIRST I THOUGHT IT WAS THE REMOTE START CHANGED BATTERY, THEN THE TOGGLE SWITCHES INSIDE THE TRUCK THAT CONTROL THE LOCKS ALSO STOPPED WORKING. CONTACTING MY LOCAL FORD DEALER AND WAS TOLD THERE WAS NO RECALL ON THE TRUCK. A FRIEND OF MINE ALSO HAS A 2000 FORD EXCURSION WITH THE SAME PROBLEM. THE LOCKS HAVE NOT BEEN FIXED BECAUSE I WAS TOLD THEY WOULD HAVE TO DO A DIAGNOSTIC TEST BEFORE THEY CAN DO ANYTHING. I WOULD BE RESPONSIBLE FOR THE COST OF THAT TEST. *NM

CPS FAILED ON 2000 FORD 7.3L DIESEL. *JB

2000 FORD EXCURSION HAD CRACKS IN THE SIDEWALLS OF ALL FOUR TIRES. *KB THE CRACKS WERE 2-3 INCHES LONG AND IN MULTIPLE SPOTS ON ALL FOUR TIRES. *NM

I OWN A 2000 FORD EXCURSION WITH THE OPT. 7.3 DIESEL ENGINE. I HAVE HAD 2 ENGINE FAILURES WERE MY ENGINE WOULD QUIT AND NOT RESTART. THE CPS (CAM POSITION SENSOR) FAILED. THIS IS MY WIFE'S TRUCK. WHEN THE ENGINE JUST STOPS YOU MUST BE PREPARED TO TAKE EMERGENCY ACTION TO KEEP THE SUV UNDER CONTROL. I HAVE TALKED TO OTHER OWNERS THAT THIS HAS HAPPENED ALSO IN F250 AND F350 PICKUPS WITH THE 7.3 MOTOR. *JB

WHILE TRAVELING SOUTH IN THE OUTSIDE LANE OF INTERSTATE 380 AT APPROXIMATELY 1:00 P.M. CDT ON SATURDAY, MAY 20, 2006, 1/2 MILE NORTH OF MILE MARKER 29, THE LEFT FRONT TIRE OF MY 2000 FORD EXCURSION LIMITED SUFFERED A CATASTROPHIC FAILURE DUE TO TREAD SEPARATION. THE TIRE WAS A FIRESTONE STEELTEX R4S LT265/75R16D, SERIAL NUMBER 31350 EX BM20118-4. TIRE IS IN THE CUSTODY OF CERNY & IVEY ENGINEERING, ATTN: MR. STEVE SMITH, 5650 PEACHTREE PARKWAY, NORCROSS, GA 30092. CERNY & IVEY ANALYZED THE TIRE AND HAVE DETERMINED THAT THE TIRE FAILED DUE TO A MANUFACTURING DEFECT THAT HAD WORSENED OVER TIME UNTIL THE TIRE FAILED. ACCIDENT REPORT IS ON FILE WITH THE LINN COUNTY SHERIFF'S OFFICE; REPORT NUMBER 06-13921. *NM

DT*: THE CONTACT STATED THE STEERING LOCKED UP WHEN THE BRAKES WERE APPLIED, WHILE DRIVING 30 MPH. WHEN THE PRESSURE WAS RELEASED FROM THE BRAKE PEDAL, THE ABILITY TO STEER RESUMED. THERE WERE NO WARNING SIGNS PRIOR TO THE FAILURE. THERE WAS NO ACCIDENT OR INJURY THEREFORE NO POLICE REPORT WAS FILED.

DT*: THE CONTACT STATED THAT ALL FOUR OF THE TIRE SIDEWALLS ARE SPLITTING. THE TIRES ARE THE ORIGINAL TIRES THAT THE VEHICLE WAS PURCHASED WITH. THE TIRES PRESSURE HAS BEEN KEPT AT THE RECOMMENDED LEVELS. THE TIRES WERE REGULARLY SERVICED, ROTATED AND HAD THE PRESSURE CHECKED ON THEM. THERE HAS BEEN NO VIBRATION WHILE DRIVING AND NO ABNORMAL BULGING. THE CONTACT HAS PICTURES OF SIDE WALL SPLITTING AVAILABLE UPON REQUEST. A REPRESENTATIVE OF THE FIRESTONE COMPANY CONTACTED THE CONSUMER AND INFORMED HIM THAT THE PROBLEM WAS USUALLY CAUSED BY UNDER INFLATED OR OVER LOADED TIRES. THE REPRESENTATIVE ALSO STATED THAT FORD RECOMMEND PSI WAS 35. THE CONSUMER STATED HE HAS ALWAYS KEPT 65 PSI IN THE TIRES AS STAMPED ON THE SIDEWALL OF THE TIRES. IT WAS ALSO STATED THAT THE VEHICLE SHOULD HAVE LOAD E RANGE TIRES INSTEAD OF D LOAD RANGE. UPDATED 07/07/06. *JB

ON 26JAN06 I TOOK MY 2000 FORD EXCURSION LIMITED EDITION TO EDDIE YALKLIN FORD DEALERSHIP IN KINGSVILLE TEXAS FOR A SAFETY INSPECTION OF MY SUV DUE TO THE FACT THAT I HAD A FIRE AND SMOKE COMING FROM UNDER THE HOOD OF THE EXCURSION AFTER A TRIP. WHEN I TOOK THE EXCURSION AND THEY INSPECTED IT THEY COULD SEE WHERE THE FIRE HAD STARTED, IT WAS COMING FROM A SWITCH THAT IS LOCATED ON THE BRAKE MASTER CYLINDER BODY AREA. I TOLD THEM THAT THE ONLY WAY I WAS ABLE TO STOP THE SMOKE AND FIRE FROM STARTING WAS TO DISCONNECT THE ELECTRIC WIRE CONNECTOR WHICH WAS FROM THE CRUISE CONTROL SWITCH FROM THE BRAKE MASTER CYLINDER SYSTEM. AFTER GOING OVER ALL THIS WITH THE SERVICE REP. THEY TOLD ME THAT THIS WAS NOT A PROBLEM AND THAT THERE WERE NO RECALLS AT THIS TIME. WELL I TOLD HIM THAT I KNEW ABOUT THE OTHER FORD TRUCKS AND SUV THAT HAD THE SAME PROBLEM AND SOME DID HURT PEOPLE BECAUSE THE CARS CAUGHT ON FIRE IN THE GARAGE AND WELL YOU KNOW WHERE IM GOING WITH THIS AND THE SERVICE REP. SAID THAT THEY WOULD BE REPLACE THE DEFECTIVE PARTS BUT THAT I WOULD HAVE TO PAY. I TOLD THEM NO THAT WHY SHOULD I PAY FOR SOMETHING THAT IS A SAFETY DEFECT FROM FORD AND I WAS NOT GOING TO PAY FOR THAT. I EXPLAINED TO THE SERVICE REP. THAT NOW THE BRAKE FLUID WAS LEAKING OUT ALSO AND THAT IF I LOOSE MY BRAKES WHAT WAS GOING TO HAPPEN. THEY JUST ACTED LIKE IT WAS NO BIG DEAL AND SAID THAT I WOULD HAVE TO PAY TO GET IT FIXED. THIS IS AS WE ALL KNOW A SAFETY HAZARD AND FORD KNOWS ABOUT THE PROBLEM AND KNOWS H

DT*: THE CONTACT STATED THE VEHICLE WAS PARKED FOR ABOUT TEN MINUTES WHEN SMOKE WAS NOTICED COMING FROM THE ENGINE COMPARTMENT. THE CONTACT DETERMINED THE CRUISE CONTROL SWITCH MELTED CAUSING MINIMAL DAMAGE TO THE VEHICLE. THE VEHICLE WAS NOT OPERATING UNUSUAL PRIOR TO THE FIRE. THE CRUISE CONTROL SWITCH WAS REPLACED BY THE DEALERSHIP. THERE IS A NHTSA RECALL, #05V388000, REGARDING THE VEHICLE SPEED CONTROL. THE VIN WAS NOT INCLUDED IN THE RECALL.*AK

ON FRIDAY MAY 12TH MY WIFE HAD PICKED UP THE KIDS FROM SCHOOL AND RETURNED HOME AROUND 3:10 P.M. PARKING OUR FORD EXCURSION IN THE GARAGE. AROUND 4:15 P.M. A CABLE TV TECHNICIAN POUNDED ON THE FRONT DOOR AND INDICATED THERE WAS A FIRE IN THE GARAGE. MY SONS OPENED THE DOOR BETWEEN THE GARAGE AND HOUSE AND SAW A FIRE COMING OUT OF THE EXCURSION AT THE FRONT DRIVERS SIDE TIRE. ONE OF THE BOYS RAN NEXT DOOR AND CALLED 911 THE OTHER WENT TO THE BACK YARD AND GOT MY WIFE. MY WIFE RAN INTO THE HOUSE AND OPENED THE DOOR TO THE GARAGE AND SAW FLAMES COMING OUT OF THE HOOD OF THE EXCURSION. SHE SHUT THE DOOR AND STARTED LOOKING FOR THE PHONE, THE CABLE TV TECHNICIAN YELLED AT MY WIFE TO GET OUT OF THE HOUSE AT WHICH TIME SHE LEFT THE HOUSE AND WENT ACROSS THE STREET. THE FIRE SPREAD FROM THE VEHICLE TO THE STRUCTURE. THE FIRE BLEW OUT THE WINDOW TO THE GARAGE AND SPREAD TO OUR BOAT THAT WAS STORED NEXT TO THE HOUSE. THE FIRE FIGHTERS WERE ABLE TO PUT THE FIRE OUT JUST AS IT BURNT THROUGH THE DOOR BETWEEN THE GARAGE AND THE HOUSE. *JB

I HAVE A 2000 FORD EXCURSION. REFERENCE NHTSA CAMPAIGN ID NUMBER 01V258000:MOTOR. I HAVE CALLED MY FORD DEALER ABOUT THIS PROBLEM/RECALL AND WAS TOLD THAT THE WIPER MOTOR WAS REPLACED IN MY TRUCK, BUT I TOLD THEM THAT THIS IS THE PROBLEM I AM HAVING. THE WIPER JUST STOPS ON INTERMITTENT MODE AND DOES NOT GO BACK TO PARK MODE. I WAS TOLD THERE IS NOTHING THEY CAN DO AND I WOULD HAVE TO PAY TO HAVE THE MOTOR REPLACED. WHY SHOULD I HAVE TO PAY TO GET IT REPLACED IT IS THERE RECALL PROBLEM I HAVE BEEN DEALING WITH THIS FOR MORE THEN 2 1/2 YEARS NOW. CAN SOMEONE GIVE ME AN ANSWER. THANK YOU FOR YOU TIME, JIM FENNELLI *JB

DT*: THE CONTACT STATED THE CRUISE CONTROL PLUG WAS BURNED AND THERE WAS VISIBLE SMOKE DAMAGE TO THE MASTER CYLINDER UPON INSPECTION BY THE CONTACT. THE DEALERSHIP DETERMINED THE CRUISE CONTROL SWITCH NEEDED TO BE REPLACED. PRIOR TO THIS INCIDENT, THE CRUISE CONTROL WOULD ONLY ENGAGE INTERMITTENTLY. THERE IS A LEAK IN THE MASTER CYLINDER MAKING THE VEHICLE INOPERABLE.

DT*: THE CONTACT STATED WHILE CHANGING THE OIL ON THE VEHICLE, THE CRUISE CONTROL SWITCH WAS IDENTIFIED AS HAVING MELTED TO THE MASTER CYLINDER. THE CRUISE CONTROL SWITCH INDICATED SIGNS OF CHARRING UNDERNEATH THE HOOD OF THE VEHICLE AROUND THE ENGINE COMPARTMENT. HOWEVER, NO FIRE INCIDENT WAS NOTICED OR REPORTED. SEVERAL MONTHS AGO, THE CRUISE CONTROL HAD FAILED TO ENGAGE WHEN ACTIVATED. THE CONTACT REPLENISHED THE BRAKE FLUID AND THE CRUISE CONTROL RESUMED NORMAL WORKING ORDER.

DT*: THE CONTACT STATED WHILE THE VEHICLE WAS PARKED, FLAMES AND BLACK SMOKE CAME FROM THE DRIVER'S SIDE UNDERHOOD AREA. THE CONTACT EXTINGUISHED THE FIRE WITH A WATER HOSE. THE FIRE DEPARTMENT WAS NOT CONTACTED. MINOR FIRE DAMAGE WAS VISIBLE INSIDE THE ENGINE COMPARTMENT. THE VEHICLE WAS TOWED TO A DEALER TO AWAIT FURTHER INSPECTION.

DRIVING APPROX. 40 MPH, HEARD A POP AND SUDDENLY VEHICLE LOST ALL BUT MINIMAL POWER. PULLED OVER, OPENED HOOD AND NOTICED A SPARK PLUG DANGLING OUTSIDE THE CYLINDER HEAD. TOOK TO LOCAL FORD, SAID "OH, YES IT HAPPENS ALL THE TIME....BUT ITS NOT A RECALL." VEHICLE HAS 82K MILES, OFF WARRANTY, LAST SPARK PLUG CHANGE 9K MILES AGO. THEY WANTED 5K TO FIX IT. WENT TO ANOTHER FORD SERVICE, SAME STORY, SAME PRICE. CALLED LOCAL MECHANIC FRIEND, "OH YEAH HAPPENS ALL THE TIME WITH THAT VEHICLE. ALL YOU HAVE TO DO IS CAREFULLY TAP A SLIGHTLY LARGER HOLE AND INSERT APPROPRIATE SPARK PLUG ...$400." IF EVERYONE WHO REPAIRS THESE VEHICLES IS AWARE OF WHAT MUST BE A PRODUCTION DEFECT, WHY ARE THERE NOT MORE REPORTS AND A RECALL? HOW CAN I BEST IDENTIFY OTHERS SIMILARLY AFFECTED AND MAKE FORD, NHTSA OR OTHER APPROPRIATE AGENCIES AWARE OF THE PROBLEM? *NM

ON 3/24/06 WHILE DRIVING MY EXCURSION THE CRUISE CONTROL & SPEEDOMETER STOPPED WORKING , THE CHECK ENGINE AND ABS LIGHT CAME ON AND THE OVERDRIVE INDICATOR LIGHT STARTED FLASHING. ON 3/26/06 WHILE WATCHING TV WITH MY WIFE, A LOCAL OFF DUTY FIREFIGHTER STATED POUNDING ON MY FRONT DOOR, WHEN I OPENDED THE DOOR I NOTICED MY DREAM TRUCK IN FLAMES IN MY DRIVEWAY. THE TRUCK WAS A TOTAL LOSS, ALSO HAVE DAMAGE TO MY DECK, THE SIDING ON MY HOUSE AND THE WHEELS ON MY BBQ GRILL MELTED. *JB

DT*: THE CONTACT STATED THE KNOB FOR THE HEADLIGHTS HAS DETACHED FROM THE VEHICLE. THERE IS A NHTSA RECALL, # 01V075000, REGARDING THE HEADLIGHT SWITCH. THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER, IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN.

ON 2/25/06 MY WIFE WAS AT WORK AND CALLED DUE TO OUR 2000 FORD EXCURSION NOT STARTING. I THEN WENT TO THE VEHICLE AND PROCEEDED TO CHANGE ALL FILTRATION EXCEPT THE OIL. IT DID RUN FOR A SHORT TIME BUT DIED AGAIN. I CONTINUED TO GET IT STARTED AFTER THAT AND AGAIN DYING AFTER EVERY SHORT START. WE EVENTUALLY HAD TO HAVE IT TOWED TO FAULKNER CIOCCA FORD IN SOUDERTON PA. WITH US LIVING IN ROYERSFORD PA IT WAS SOME DISTANCE TO THE SOUDERTON SHOP. THEY WERE NOT ABLE TO WORK ON IT UNTIL MONDAY 27TH. THE DIAGNOSIS WAS A CAMSHAFT POSITION SENSOR. THIS IS DESCRIBED IN YOUR FINDINGS UNDER INVESTIGATION PE06-011 BY MR. SCOTT YON OPENED ON 2/27/06. THE RESULTING FINANCIAL HIT WAS $561.06 INCLUDING THE TOWING. NOT COUNTING MY TIME LOST AT WORK DUE TO HAVING TO TRY TO GET THE VEHICLE RUNNING SINCE IT WAS A SATURDAY AND HAVING TO CHANGE ALL FILTRATION DUE TO THE UNKNOWN BUT POINTING TO FUEL DELIVERY. THIS WAS AN ADDITIONAL $130.43 FROM NAPA IN TELFORD PA. *NM

I PURCHASED MY 2000 FORD EXCURION IN SUMMER 2003. THE INTERIOR LIGHTS HAVE BEEN REPAIRED SEVERAL TIMES TIMES FOR STAYING ON RANDOMLY. THE BACKUP BEEPER HAS NEVER WORKED AND WHEN I TRIED TO HAVE BOTH ITEMS REPAIRED UNDER THE $2000 EXTENDED WARRANTY I BOUGHT THEY TOLD ME IT WAS NOT COVERED. I ALSO HAVE SEEN THE RECORDS FOR THIS VEHICLE FROM THE PREVIOUS OWNER (THAT THE DEALERSHIP ACCIDENTALLY SENT ME) AND THE VEHICLE HAD BEEN IN FOR THE SAME PROBLEMS AS I HAVE BEFORE I EVER PURCHASED IT AND THAT WAS NOT DISCLOSED. THE PAINT IN THE WINTER OF 2003-2004 STARTED PEELING OFF OF THE AREA BOVE THE WINDSHIELD AND THE ROOF OF MY VEHICLE. I TOOK IT TO THE DEALER AND THEY TOLD ME THERE WAS NOTHING THEY COULD DO BECAUSE IT HAD BEEN REPAINTED. I TOOK IT TO A BODY SHOP AND THEY TOLD ME THAT THE PAINT LINES SHOW THAT THE VEHICLE WAS NEVER REPAINTED AND THAT THEY HAVE SEEN SEVERAL FORD VEHICLES WITH THIS PROBLEM, AND FORD IS VERY RELUCATANT TO HELP PEOPLE IN THI SITUATION.. MY HUSBAND NOW HAS A FORD TRUCK TOO WHICH HE PURCHASED USED, AND HAS THE SAME INTERIOR LIGHT PROBLEMS I HAVE. THE LAST TIME I CONTACTED THE DEALER TO HAVE THE FORD REPRESENTATIVE CONTACT ME, I NEVER EVEN RECEIVED A PHONE CALL FROM THE SERVICE MANAGER OR FORD. THEY IGNORE MY CONTACT AND CALLS, ESPECIALLY RANDY IN THE SERVICE DAPARTMENT. THE ORIGINAL COMPLAINT I MADE TO THEM WAS 2 1/2 YEARS AGO AND THEY HAVE DONE NOTHING TO HELP ME OR RESOLVE MY PROBLEM. *NM

I HAVE A 2000 FORD EXCURSION 4X4. THE PROBLEM IS NONE OF THE DOOR WILL LOCK OR UNLOCKED USING KEYLESS ENTRY AND DOOR LOCK SWITCH. I READ THAT FORD HAS A SERIOUS PROBLEM WITH THE DOOR LOCK ACTUATORS FROM MANY MODELS OF FORD TRUCKS FOR SOME TIME NOW. THERE ARE SO MANY COMPLAINTS OUT THERE ABOUT THIS PROBLEM WITH NO ONE WILLING TO HELP THE CONSUMER ESPECIALLY FORD. WITH THIS SAID I HAVE TO WONDER WHY THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION ISN'T HELPING !!!!!!!!! WHAT WILL IT TAKE SO THE CONSUMER CAN GET HELP? A ACCIDENT WERE SOMEONE MUST DIE BECAUSE THEY WERE STUCK IN THE BACK OF THE VEHICLE DUE TO THE DOORS NOT BEING ABLE TO UNLOCK. I TRULY HOPE THIS WILL NEVER HAPPEN TO ANYONE OWNING A FORD TRUCK.

DT*: THE CONTACT STATED WHILE DRIVING 70 MPH ON DRY ROADS THE TWO DRIVER'S SIDE TIRES BLEW OUT WITHIN TWO HOURS OF ONE ANOTHER. THERE WERE NO WARNING SIGNALS PRIOR TO THE INCIDENT. UPON INSPECTION OF THE OTHER TIRES THE CONTACT NOTICED TIRES OVER INFLATED AND BULGED. WHEN A SERVICE DEALER WAS CONSULTED, THEY WERE UNABLE TO PROVIDE ASSISTANCE. THE VEHICLE MANUFACTURER WAS ALSO CONTACTED, AND THEY WERE UNABLE TO PROVIDE ASSISTANCE. WHEN THE TIRE MANUFACTURER WAS CONTACTED THEY DETERMINED THOSE WERE THE WRONG TIRES FOR THIS TYPE OF TRUCK. UPDATED 05/16/2006. *AK *NM

DT*: THE CONTACT STATED AFTER THE VEHICLE WAS PARKED FOR 20 MINUTES IT CAUGHT ON FIRE. THE FIRE DEPARTMENT RESPONDED AND EXTINGUISHED THE FIRE BEFORE EXTENSIVE DAMAGE WAS DONE. IT WAS EVIDENT THE FIRE STARTED AT THE CRUISE CONTROL DEACTIVATION SWITCH. THERE IS A NHTSA RECALL, # 05V388000, REGARDING THE CRUISE CONTROL. THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER, IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN.