2015 Ford Escape complaints

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE NOTIFICATION IN JULY OF 2017. THE DEALER (BERGSTROM FORD LINCOLN OF FOX VALLEY, 585 S GREEN BAY RD, NEENAH, WI, 54946) STATED THAT THE PARTS FOR REPAIR WERE UNAVAILABLE FOR ANOTHER 3-4 WEEKS. THE MANUFACTURER WAS NOT CONTACTED AND WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

I PURCHASED MY FORD ESCAPE CERTIFIED USED FROM A DEALERSHIP BACK IN JULY 2016, IT HAD APPROXIMATELY 26,000 MILES ON THE VEHICLE AND NO ACCIDENTS REPORTED. IN FEBRUARY 2017 THE VEHICLE STARTS HESITATING WHILE IN MOTION ON A COUNTRY STREET, ACTING AS THOUGH IT WAS ABOUT TO STALL OUT, NO WARNING INDICATORS CAME UP, ABLE TO GET TO OUR DRIVEWAY. WHEN IN OUR DRIVEWAY WE WERE ABLE TO BACK UP BUT WHEN PLACED IN DRIVE THE DASH GAVE A WARNING THAT THE VEHICLE WAS NOT IN PARK AND IT WOULD NOT MOVE FORWARD ONLY IN REVERSE. WE GOT IT TOWED BY OUR FORD WARRANTY TO A LOCAL DEALERSHIP WHERE PAPERWORK LOOKS LIKE THEY DID AN OVERHAUL ON THE TRANSMISSION. NOW IT JULY OF 2017 (56,000 MILES ON IT) WHILE DRIVING ON A HIGHWAY THE CAR BEGINS TO HESITATE AGAIN, I WAS ABLE TO GET OFF AN EXIT ON THE HIGHWAY BUT THEN MY CAR COMPLETELY STOPPED. WHEN THE ACCELERATOR WAS PRESSED NOTHING HAPPENED. NO WARNING INDICATORS AT ALL PRESENT ON DASH. I TURNED OFF THE VEHICLE AND TURN IT BACK ON AND THE CAR WAS ABLE TO MOVE AN INCH. WHEN PLACED IN THE SPORT DRIVE THE CAR COULD NOT RECOGNIZE IT IN DRIVE AS EVIDENCED BY IT DID NOT EVEN LIGHT UP THE "S" ON THE DASH TO LET YOU KNOW IT WAS IN SPORT DRIVE. FORD AGAIN TOWED MY CAR TO THE LOCAL DEALERSHIP WHERE IT IS BEING INSPECTED AS WE SPEAK. I HAVE HAD THE CAR A TOTAL OF 1 YEAR AND IT HAS BEEN AT THE DEALERSHIP TWICE FOR TRANSMISSION ISSUES. UNACCEPTABLE, THANK GOODNESS BOTH TIMES I WAS ABLE TO GET THE VEHICLE TO SAFETY, I WOULD NOT WANT TO IMAGINE WHAT WOULD HAPPEN IF

I PURCHASED A USED 2015 FORD ESCAPE ON MAY 10, 2017. I DROVE IT TO YELLOWSTONE OVER MEMORIAL DAY WEEKEND TO TEST THE VEHICLE OUT. THE TRANSMISSION WOULD SHIFT REALLY HARD AND AT 40 MPH IT SEEMED TO HESITATE WHAT GEAR TO SHIFT TO. I TOOK IT BACK TO THE DEALERSHIP, WHO SENT IT TO A FORD DEALERSHIP AND THEY RESET THE TRANSMISSION. THEY SAID THE CAR LEARNS A DRIVER'S DRIVING HABITS AND SINCE SOMEONE ELSE OWNED THE CAR IT WASN'T USED TO MY DRIVING HABITS. THE RESET ON THE TRANSMISSION HAS HELP A LITTLE, I STILL DO NOT LIKE THE WAY IT SHIFTS AT 40 MPH AND IT ALSO HESITATES TO GO AND THEN WHEN IT KICKS IN IT IS HARD TO SLOW DOWN. YESTERDAY JULY 5, 2017 I WAS DRIVING BACK TO WORK FROM LUNCH AND MY POWER STEERING FAILED. I HAD A WARNING COME ON AT THE SAME TIME I NOTICED THE POWER STEERING WAS GONE. I WAS GLAD I WAS ON A BACK ROAD OR IT COULD HAVE CAUSED AND ACCIDENT. I COULDN'T MOVE THE STEERING WHEEL. I HAD THE VEHICLE TOWED TO A FORD DEALERSHIP. I HAVE NOT HEARD ANYTHING REGARDING THE ISSUE YET. I HAVE ONLY HAD THE CAR FOR ALMOST 60 DAYS AND I HAVE HAD IT SERVICED TWICE. I DON'T FEEL I CAN TRUST THIS CAR. MY 10 YEAR OLD VAN WITH 170,000 MILES IS MORE RELIABLE.

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (BOB FERRANDO FORD IN GIRARD, PA) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

THE VEHICLE STALLED AROUND 6 PM ONE EVENING, WHEN TRYING TO ACCELERATE. WAS ABLE TO GET IT BACK IN DRIVEWAY. 6 HOURS LATER TRIED TO DRIVE IT AGAIN, AND IT STALLED, ON ACCELERATION. WAS ABLE TO GET IT OUT OF THE INTERSECTION AND COULD NOT START THE CAR AGAIN. HAD IT TOWED TO THE MECHANICS AND THEY SPENT THE DAY TRYING TO RECREATE THE PROBLEM AND COULD NOT.

ELECTRIC THROTTLE BODY FAILURE AND LIMP MODE CAUSES UNSAFE BREAK DOWNS: WHILE DRIVING ON THE HIGHWAY AT ABOUT 70 MPH THE HIGHWAY MY CAR VERY RAPIDLY DECELERATED AND SEVERAL SERVICE LIGHTS TURNED ON. I WAS ABLE TO PULL OFF OF THE HIGHWAY AND RAN A VEHICLE HEALTH REPORT. THE REPORT INDICATED A FAILURE TO THE RESTRAINT SYSTEM (DEFINED AS AIRBAGS OR SEATBELT). THIS MEANS THAT IF THE SUDDEN DECELERATION WITHOUT BRAKE LIGHTS HAD CAUSED A COLLISION THE AIRBAGS MAY HAVE ALSO MALFUNCTIONED. IN ADDITION TO THE SAFETY SYSTEM MALFUNCTION A POWERTRAIN MALFUNCTION, AND TC, IVD, RSC EVENT OF FAULT WAS REPORTED. I TOOK THE CAR TO A DEALERSHIP AND THEY DIAGNOSED THE PROBLEM AS A ELECTRIC THROTTLE BODY MALFUNCTION. THEY SAID IT WAS A VERY COMMON PROBLEM. IT DOESN'T SEEM SAFE TO HAVE A CAR RAPIDLY DECELERATE ITSELF WHEN A PART FAILS ESPECIALLY IF THAT CAUSES THE COMPUTER TO REPORTS A SAFETY SYSTEM MALFUNCTION AS WELL.

AFTER DRIVING 3 HRS I STOPPED FOR GAS (15 MIN.) WHEN VEHICLE WAS RESTARTED THE INFO SCREEN SAID POWER STEERING FAILURE HAVE VEHICLE SERVICED AND THE STEERING WAS VERY HARD TO TURN AND DRIVE, DROVE ANOTHER 30 MIN. AND SHUT VEHICLE OFF FOR 4 HRS. WHEN RESTARTED AGAIN THE ERROR AND PROBLEM RESTORED ITSELF. TOOK VEHICLE TO DEALER THE NEXT DAY AND THE COULDN'T DUPLICATE OR REPAIR THE PROBLEM SO THE VEHICLE WAS RETURNED TO ME. THIS HAS HAPPENED TO ME TWICE A YEAR APART UNDER THE SAME CIRCUMSTANCES WITH THE SAME RESULTS

IT KEEPS SHOWING THAT THE SUV IS OVERHEATING WITH A WARNING. IT WILL PASS AFTER A FEW MINUTES. IT HAS HAPPENED AT LEAST 6 TIMES. WR HAVE LESS THEN 35,000 MILES ON THE CAR

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LOCKS, LINKAGES, LATCHES) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED ANY FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

WE PURCHASED OUR 2015 FORD ESCAPE NEW, IT IS STILL UNDER THE MANUFACTURES WARRANTY AND IT IS EQUIPPED WITH THE FOOT (MOTION) ACTIVATED REAR LIFT GATE. ON 05/03/2017, I WENT TO THE GROCERY STORE AND THE VEHICLE WAS PARKED. I WAS LOADING GROCERIES FROM THE SHOPPING CART TO THE VEHICLE. I PLACED SOME BAGS IN, TURNED TO GET MORE AND WHEN I TURNED BACK TO PUT THEM IN THE VEHICLE, I SLAMMED MY HEAD AGAINST THE LOWER EDGE OF THE LIFT GATE WHICH FOR SOME UNKNOWN REASON WAS IN THE PROCESS OF COMING DOWN. I OBTAINED A LACERATION APPROXIMATELY TWO AND A QUARTER INCHES IN LENGTH AND A SEVERE HEADACHE SHORTLY AFTER THAT. ON 05/04/2017, I CONTACTED OUR SALES PERSON AND HE SAID HE HAD NEVER HEARD OF THAT HAPPENING AND FROM WHAT HE KNEW, HE THOUGHT THE LIFT GATE WAS ONLY SUPPOSED TO GO UP WITH THE FOOT ACTIVATION AND NOT DOWN BUT HE IS GOING TO RESEARCH IT FURTHER. I HAVE A CALL INTO THE SERVICE DEPARTMENT ALSO AND AM WAITING FOR A CALL BACK. THINKING OVER THE TIME WE HAVE OWNED THE ESCAPE, I NOW RECALL THAT HAPPENING ONE OTHER TIME BUT CAUGHT IT PRIOR TO HITTING IT. I DIDN'T THINK ANYTHING ABOUT IT AT THAT TIME. I BELIEVE IT WAS THE MOTION SENSOR THAT CAUSED THE GATE TO COME DOWN AND NOT THE KEY AS THERE WAS NOTHING IN MY POCKET THE AT WOULD HAVE PUSHED THE BUTTON, PLUS IT HAS TO BE PUSHED TWICE TO ACTIVATE IT.

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE SUDDENLY SURGED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE LOST ACCELERATION. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD TO A COMPLETE STOP AND HAD IT TOWED TO THE DEALER. IT WAS DIAGNOSED THAT THE THROTTLE BODY FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.

WHILE TRAVELING TO KANSAS CITY EARLY MORNING 4.24.17 AT 6AM I TOOK EXIT 123B TO MERGE ONTO I35 SOUTH FROM I80. WHEN MERGING ONTO I35S I ENCOUNTERED A LARGE "POT HOLE" OR WHAT I WOULD CALL A MAN HOLE THAT BLEW BOTH MY DRIVERS SIDE TIRES AND DID SIGNIFICANT DAMAGE TO MY SUSPENSION. I HAD A WDM POLICE OFFICER REVIEW THE LARGE HOLE AND IDENTIFIED IT AS NEEDING REPAIR. A FEW HOLES LATER THE DOT WAS OUT TO THE AREA REPAIRING. I WOULD LIKE SOMEONE TO CONTACT ME ABOUT THE DAMAGE TO MY VEHICLE.

JWHEN WE WERE TURNING INTO OUR CARPORT, THE CAR SUDDENLY ACCELERATED AND ALMOST CAUSED THE CAR TO RUN INTO OUR HOUSE. HOWEVER, I WAS ABLE TO PUT ON THE BRAKE AND STOP IT IN TIME. I AM AFRAID THIS WILL HAPPEN AGAIN AND WILL CAUSE DAMAGE OR WORSE.

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES, LOCKS, LINKAGES) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE AT VARIOUS SPEEDS, THE VEHICLE WOULD SUDDENLY STALL. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

THE BRAKE FLUID CONTAINER INSIDE THE ENGINE VIBRATED LOOSE AND THE SCREWS CAME ALL THE WAY OUT AND LEFT THE CONTAINER OF BRAKE FLUID HANGING INSIDE THE ENGINE. THIS COULD CAUSE A SERIOUS PROBLEM. A ROAD ASSISTANCE COMPANY HELPING ME START MY CAR AGAIN AFTER THE ELECTRICAL PANEL MALFUNCTIONED OPENED THE HOOD TO FIND THIS PROBLEM. THE SCREWS ARE COMPLETELY GONE, AND I WILL HAVE TO HAVE THIS TAKEN IN TO FORD TO GET REPLACEMENT SCREWS TO FIX THIS.

FORD ISSUED THE RECALL VIA US MAIL OCTOBER 2016, FOR A SIDE DOOR LATCH. AS OF NOW FORD HAS DONE NOTHING TO PROVIDE PARTS OR SERVICE TO CORRECT THE PROBLEM. THE DEALERSHIP SAID THEY HAD PARTS AND I SCHEDULED FOR REPAIR ONLT TO FIND THEY DID NOT HAVE THE PARTS.....PATHETIC.

FAULTY ELECTRIC POWER STEERING WENT OUT WHILE DRIVING OUR USUAL 25 MILE COMMUTE AT AN AVERAGE 50 MPH. AT 33,000 MILES THIS IS AN UNEXPECTED REPAIR THAT COST THIS CONSUMER $2,200. MORE OVER THERE WAS NO WARNING OR MECHANICAL WEAR, THE STEERING WENT OUT AND A GRINDING SOUND WAS EMITTING FROM THE FRONT WHILE THE STEERING WAS LOCKING OR BINDING AND OVER COMPENSATING ON TURNS.

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/05/17*LJ *AS

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000(LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

SQUIRRELS GOT INTO THE ELECTRICAL WIRING CAUSING THE PARK ASSIST, HOOD LATCH WARNING, FRONT LIGHTS, FRONT, LEFT, RIGHT, AND REAR PROXIMITY WARNING SENSORS TO NOT OPERATE PROPERLY. VEHICLE WAS PARKED IN MY DRIVEWAY NEXT TO MY TRUCK WHICH DID NOT RECEIVE ANY DAMAGE. I HAVE BECOME AWARE OF THREE OTHER INCIDENTS OF THE SAME PROBLEM. RESEARCH INDICATES FORD HAS SWITCH TO A SUCROSE BASED INSULATION WHICH ATTRACTS RODENTS. I HAVE ALSO SEEN A ADVERTISEMENT FOR DUCT TAPE WITH RODENT REPELLENT TO STICK OVER THE INSULATION.

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. WHILE THE CONTACT WAS PLACING FUEL IN THE VEHICLE, IT STALLED. IT TOOK SEVERAL ATTEMPTS FOR THE VEHICLE TO RESTART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 62,000.

PURCHASED 2015 FORD ESCAPE ON MAY 1, 2015. IN FEBRUARY OF 2016 THE WINDSHIELD WIPER FLUID AND PUMP STOPPED WORKING. TOOK TO FORD DEALER WHO SAID THAT RODENTS HAD CHEWED THROUGH THE WINDSHIELD WIPER LINES AND PUMP AREA ELECTRICAL. MADE REPAIR. NOW, DECEMBER 2016 I TRIED TO USE THE WINDSHIELD WIPER FLUID TO FIND THAT IT HAD ONCE AGAIN BEEN CHEWED. I HAVE BEEN PARKING MULTIPLE VEHICLES (NEW AND USED) IN THE SAME DRIVEWAY SINCE 1989 WITH NO ISSUES. RODENTS HAVE CHEWED THE SOUND BARRIER MATERIAL IN THE FRONT WHEEL WELLS AS WELL AS THE WIPER FLUID LINES, ETC. AND MADE A NEST IN THE WHEEL WELL.

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. WHILE THE VEHICLE WAS PARKED WITH THE SHIFT LEVER IN THE PARK POSITION, IT ROLLED BACKWARDS WHEN THE KEY WAS REMOVED FROM THE IGNITION. THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO A DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE SHIFTER CABLE FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,479. UPDATED 01/27/17*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED ON DECEMBER 8, 2016

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT STATED THAT THE DOORS WOULD NOT LATCH. THE FAILURE OCCURRED TWICE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 24,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

GOT A LETTER ABOUT THE RECALL BACK IN OCTOBER. HAD SCHEDULED A OIL CHANGE FOR NOVEMBER 16TH AT PARKWAY FORD IN OGDENSBURG, NY. I TOLD THEM ABOUT THE RECALL WHEN I HANDED THEM MY KEYS. AFTER THE OIL CHANGE WAS DONE THEY TOLD ME THAT THE PARTS WILL NOT BE AVAILABLE UNTIL SOMETIME AFTER JANUARY. THEY SAID IF I HAD ANY PROBLEMS TO COME BACK AND THEY WILL "TRY" TO FIX IT. ONCE THE RECALL HAS BEEN SENT OUT TO THE PUBLIC THEN THE DEALERS SHOULD HAVE ENOUGH PARTS SENT TO THEM SO THE DEALERS CAN FIX THE REPAIRS??

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 02/22/2017*CT UPDATED 02/27/17.*JB

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT STATED THAT THE HANDLE FOR THE HATCHBACK FRACTURED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. ON ANOTHER OCCASION, THE VEHICLE FAILED TO SHUT OFF WITHOUT WARNING. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

POWER STEERING WENT OUT AT 46554 MILES. TOTAL COST OF REPAIR: $2019. FORD SERVICE DEPARTMENT EXPLAINED THAT THIS PART WAS "IN HIGH DEMAND" AND REPAIRS TOOK EIGHT DAYS TO COMPLETE. FIRST TIME POWER STEERING WENT OUT, CAR WAS STATIONARY, DRIVEN TO DESTINATION IN TOWN W/O POWER STEERING, RESTARTED AND POWER STEERING RESUMED. DEALERSHIP WAS NOTIFIED AND DECISION WAS MADE TO SEE IF IT HAPPENED AGAIN. SECOND TIME POWER STEERING WENT OUT, CAR WAS IN MOTION ON CITY STREET, DROVE TO DEALERSHIP WITHOUT POWER STEERING, HOOKED UP TO COMPUTER. BECAUSE THIS PART IS "IN HIGH DEMAND", DOES THIS SIGNAL TIME FOR A RECALL? I WOULD HOPE SO!

IN LAST 10 DAYS "STEERING ASSIST FAULT SERVICE REQUIRED" ERROR CAME ON SCREEN AND STEERING GET LOCKED , CAN'T TURN THE STEERING. THIS HAPPENED WHEN THE SPEED WAS VERY SLOW IMMEDIATELY AFTER ENGINE START AND STARTED DRIVING. AFTER TURNING OFF THE ENGINE ERROR GOES AND STEERING START WORKING. TOOK THE CAR TO DEALER, COULDN'T FIND ANY PROBLEM AND RETURNED THE VEHICLE TO ME. AGAIN NEXT DAY AND DAY AFTER SAME ISSUE APPEARED.

FORD ISSUED A RECALL (16S30) FOR THE DOOR LATCH SPRINGS WHICH ARE APPARENTLY FAULTY AND CAN CAUSE THE DOOR TO OPEN AT ANY TIME. WE CALLED FORD AND THE PARTS WON'T BE AVAILABLE UNTIL THE 2ND QUARTER OF 2017. I HAVE A NEWBORN PLUS DO A LOT OF DRIVING FOR WORK, I CANNOT DRIVE THIS CAR FOR THE NEXT 6 MONTHS AND HOPE THAT THE DOOR(S) DO NOT FLY OPEN.

REAR DOOR LATCH BROKE DOOR WILL NOT LATCH SHUT FLEW OPEN

MY 2015 FORD ESCAPE IS LEAKING OIL ALL OVER THE PLACE. I SEE A RECALL #13S12 FOR THIS ISSUE BUT IT WAS NOT PULLED UP WITH MY VIN NUMBER IN SPECIFIC. I AM GOING TO PHIL LONG FORD MOTOR CITY 09/17/16 TO HAVE THEM FIX THE OIL LEAK. I ALSO HAVE HAD THE PLASTIC CLIP FROM MY BACK HATCH HANDLE BREAK WITHIN A COUPLE OF MONTHS OF OWNING MY FORD. I JUST WANT TO BE SURE THAT FORD IS GOING TO FIX THE RECALL FOR THE OIL LEAK AND OTHER RECALLS SPECIFIC TO MY VIN AT NO ADDITIONAL CHARGE. THANK YOU! *TR

I WAS DRIVING ON THE EXPRESSWAY THIS MORNING WHEN THE REAR SPRING BROKE ON MY 2015 FORD ESCAPE. I THOUGHT THAT MY TIRE BLEW OUT AT FIRST. I WAS ABLE TO PULL THE VEHICLE OVER TO THE SIDE OF THE EXPRESSWAY AND WHEN A SHERIFF DROVE UP BESIDE ME TO ASK IF I WAS OK, I TOLD HIM YES, I THINK MY TIRE MAY HAVE BLOWN OUT AND THAT'S WHEN HE INFORMED ME THAT IT WASN'T THE TIRE, THAT THE SPRING ON THE BACK PASSENGER SIDE WAS SITTING ON THE GROUND.

6-4-15 PURCHASED THE CAR BRAND NEW 8-7-15 CAR'S BATTERY DRAINED COMPLETELY AND HAD IT TOWED TO FORD DEALER 7-8-16 CAR'S BATTERY COMPLETELY DRAINED. JUMP STARTED GOT NEW BATTERY AT FORD DEALER 7-29-16 BATTERY COMPLETELY DRAINED, JUMPED STARTED. STOPPED AT FORD DEALER AND GOT AN APPT. ON 8-8-16 7-30-16 DROVE CAR OUT OF GARAGE APPROXIMATELY 7:30 AM AT 3:30 PM, THE BATTERY WAS DEAD. JUMP STARTED THE CAR TO PUT BACK INTO GARAGE. CALLED FORD DEALER AND GOT AN EARLIER APPT. ON 8-1-16 (CHARGED BATTERY 6 HRS WITH BATTERY CHARGER) EACH TIME, THE BATTERY HAD TO BE JUMPED TO START THE CAR. SOMETHING IN THE SYSTEM IS DRAINING THE BATTERY COMPLETELY. THE CAR WAS PARKED INSIDE MY GARAGE EACH TIME THAT THIS OCCURRED. IT ALWAYS HAPPENED IN THE AM WHEN I WENT TO START THE CAR WITH THE EXCEPTION ON 7-30-16, IT WAS PARKED OUTSIDE IN THE DRIVEWAY AND DIED THERE DURING MID DAY. PURCHASED A PORTABLE BATTERY JUMP STARTER FROM SEARS ($125.00) TO STAY IN THE VEHICLE.

THE CAR ACCELERATED AFTER SLOWED DOWN TO PARK. IT SURGED TOWARD A CEMENT WALL AND ONLY SCRAPED IT BY ME TURNING WHEEL BUT WENT BETWEEN TWO CEMENT PILLARS AND KNOCKING OVER A CEMENT BENCH. DAMAGE ON THE CAR AND RECEIVED A CITATION . I AM JUST AFRAID IF IT HAPPENS AGAIN I WON'T BE SO LUCKY. SO NOW I HAVE TO HAVE THE INSURANCE COMPANY INVOLVED AND IT IS COSTING ME PLUS THE CITATION . I THINK FORD MOTOR SHOULD TAKE OF THIS AND DO WHATEVER IT TAKES TO FIX THE PROBLEM

I HAVE A FUEL SMELL INSIDE OF THE CAR INTERMITTENT UPON STARTING. THIS HAS BEEN HAPPENING SINCE THE DAY I BOUGHT THE CAR. THE DEALERSHIP IS REFUSING TO FIX IT.

WHEN ACCELERATING THE CAR PULLS TO THE RIGHT, THE MORE POWER THE HARDER THE PULL. WHEN ACCELERATING IN THE RAIN OR WET ROADS THE CAR BREAKS TRACTION AND SLIDES INTO THE RIGHT HAND LANE OR OFF THE ROAD

AT 32,000 MILES SUSPENSION WAS MAKING LOAD KNOCKS WHILE DRIVING AT LOW SPEEDS. AT HIGHWAY SPEEDS NOISES SUPRESSED BY ROAD NOISE, BUT STILL PRESENT. DEALER INSPECTION FOUND FRONT STABILIZER LOOSE, STABLIZER LINK BARS BOTH FRONT AND REAR LOOSE WITH DEFECTIVE RUBBER BUSHINGS ON SOME POINTS. ALL REPAIRED. AT 42,000 MILES NOISES HAVE RETURNED AND SAME CONDITIONS ARE PRESENT.

VEHICLE EXHIBITS EXTREME GLARE ON FRONT WINDSHIELD-- THIS CAN OCCUR DAY OR NIGHT. DAY GLARE CAN BE SO BAD AS TO MAKE VEHICLE TOTALLY UNSAFE TO DRIVE-- NOT REFERRING TO GOING INTO A SETTING OR RISING SUN-- THIS IS NORMAL DAYLIGHT BETWEEN 9:00 AM AND 6:00 PM. METAL DASH PIECES REFLECT IN SIDE MIRRORS AND MAKE IT DIFFICULT TO SEE APPROACHING CARS

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT STATED THAT WHILE ATTEMPTING TO CLOSE THE TRUNK, THE LIFT GATE HANDLE WAS LOOSEN FROM THE LOCK HITCH. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE LIFT GATE NEEDED TWO LONGER SCREWS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 19,000.

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. WHILE BRAKING, THE STEERING BECAME DIFFICULT TO MANEUVER AND THE VEHICLE VEERED INTO THE OTHER LANE. THE VEHICLE WAS TAKEN TO SEVERAL MECHANICS, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER STATED THAT THE VEHICLE WAS SAFE TO DRIVE, ALTHOUGH THE FAILURE OCCURRED DAILY. THE TIRES WERE ALSO CHECKED AND WERE VERIFIED AS SAFE AND IN GOOD CONDITION. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 15,000.

A COUPLE MONTHS AFTER BUYING THE CAR, IT STARTED STALLING AFTER DRIVING IT HOME FROM WORK.TOOK TO DEALER PUT ON THE COMPUTER, NOTHING SHOWED UP AS BEING WRONG? THEY TOLD ME TO PUT SEAFOAM GAS TREATMENT IN DIDN'T WORK. THE STALLING KEPT HAPPENING AFTER DRIVING A LONG DISTANCE. AFTER MANY TIMES TO THE DEALER (1TIME THEY KEPT IT 2 WEEKS) THEY STILL COULDN'T FIND THE PROBLEM? DEALER DECIDED TO REPLACE THE THROTTLE BODY AND MOTOR ASY THE ONLY THING THAT CONTROLS THE IDLE. IT STILL CONTINUED TO STALL ON AND OFF AFTER A LONG RIDE. THEN IN FEB. 2016 IT STALLED ON I-75 SEVERAL TIMES THIS TIME NOT EVEN 10 MILES FROM WORK. WE WERE GOING SLOW DUE TO ICY ROADS HAVING TO PUT IN NEUTRAL JUST TO KEEP FROM STALLING. BACK TO DEALER, NOTHING SHOWED UP ON COMPUTER. MY WIFE THEN CALLED DEALER CONCERNED THAT IT COULD STALL WHILE DRIVING 70MPH ON THE HIGHWAY THE DEALER DECIDED TO REPLACE THE THROTTLE BODY AND MOTOR ASY AGAIN. STUMPED ON HOW TO FIX THE PROBLEM GOT THE CAR BACK SATURDAY. WENT TO WORK ON MONDAY AFTER WORK STOPPED TO GET GAS SHUT OFF RESTARTED CAR AND IT STALLED?? THERE SEEMS TO BE NO SPECIFIC REASON OR CONDITION THAT IT KEEPS STALLING. IT STALLS WHILE IN GEAR OR PARK? THIS IS A SERIOUS ISSUE AND COULD CAUSE BODILY HARM. DO I HAVE A LEMON?

ON TWO SEPARATE OCCASIONS, THE AUTOMATIC TAILGATE HAS CLOSED ON ME WHILE LOADING GROCERIES INTO MY TRUNK. BOTH TIMES I EXTENDED A HAND TO TRY AND STOP IT BUT BOTH TIMES IT CONTINUED TO CLOSE AND HIT ME IN THE HEAD. THE SECOND TIME WAS ON APRIL 7, 2016. IT HIT ME HARD ENOUGH TO GIVE ME A CONCUSSION AND TRIGGER A MIGRAINE THAT LASTED 4 DAYS. I HAD TO BE PRESCRIBED MEDICATION AND MISSED WORK. THE GATE SHOULD NOT CLOSE AUTOMATICALLY LIKE THIS. THERE NEEDS TO BE BETTER SENSORS TO PREVENT INJURY. I HAVE FOUND POSTS ONLINE FROM OTHER PEOPLE WHO HAVE HAD SIMILAR EXPERIENCES. I TOOK THE CAR TO MY FORD DEALER WHO OPENED AND CLOSED THE LIFTGATE SEVERAL TIMES AND TOLD ME IT WAS FINE. I BET THE GROCERY STORE HAS VIDEO FOOTAGE OF ONE OR BOTH INCIDENTS.

I WAS STOPPED AT A REDLIGHT AT AN INTERSECTION, WHEN I WAS REAR ENDED BY A CAR. MY SON AND I WERE IN THE FRONT SEATS. WE WERE WEARING OUR SEATBELTS. WE WERE THROWN FRONTWARD AND THEN THROWN BACKWARD. MY SONS SEAT WAS LAYING COMPLETELY FLAT. MY SEAT HAD FLOWN BACK AND HIT MY WIFE, WHO WAS SITTING BEHIND ME,WEARING HER SEATBELT. MY INJURIES WERE A BROKEN RIGHT FIBULA AND LEFT RIB CLINICAL FRACTURES. MY SONS INJURIES WERE A CONCUSSION AND WHIPLASH. MY WIFE HAD FACIAL ABRASIONS AND LEFT RIB CLINICAL FRACTURES. WE WERE ALL TRANSPORTED TO THE HOSPITAL BY AMBULANCE, HAD NUMEROUS TESTING DONE, SPENT THE NIGHT AND HALF THE NEXT DAY. LEFT THE HOSPITAL STILL IN PAIN.

MY WIFE EXPERIENCED A SECOND TIRE FAILURE TODAY WHILE DRIVING DOWN THE ROAD. OUR 2015 FORD ESCAPE HAS 11,011 MILES ON IT. THE FIRST FAILURE OCCURRED IN MID-JANUARY 2016 WHEN THE VEHICLE HAD 9,537 MILES ON IT. THE SIDEWALL ON BOTH TIRES SHOWED A LARGE CRACK IN IT AFTER THE FAILURE. BOTH FAILURES WERE NOT THE RESULT OF STRIKING A ROAD HAZARD. THE TIRE DEFLATION LIGHT CAME ON RIGHT AWAY WHEN THE FAILURES OCCURRED. THE FAILURES DID NOT RESULT IN A COLLISION SINCE THEY OCCURRED AT A SPEED OF APPROXIMATELY 25MPH AND THERE WASN'T ANY TRAFFIC AROUND. THE FIRST FAILED TIRE WAS REPLACED WITH THE SAME MICHELIN TIRE. MY WIFE AND I HAVE BOTH BEEN DRIVING 40+ YEARS AND I'VE NEVER EXPERIENCED A PROBLEM LIKE THIS WITH ANY OF MY VEHICLES OR WITH A MICHELIN TIRE IN THE PAST. I STRONGLY SUSPECT THERE IS A DESIGN ISSUE OR MANUFACTURE DEFECT WITH THESE TIRES. IT HAS BEEN A RARE INSTANCE WHEN THIS VEHICLE HAS BEEN OPERATED ON THE HIGHWAY. I AM RELUCTANT TO DO SO WITH THESE TIRES ON THE VEHICLE, AND EQUALLY RELUCTANT TO REPLACE THIS SECOND FAILURE WITH A LIKE MICHELIN CONSIDERING THE COMPLAINTS I HAVE FOUND REGISTERED WITH THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION AFTER RESEARCHING THIS TIRE ON THE NHTSA.GOV WEBSITE. I DO HAVE PHOTOS OF THE SECOND FAILED TIRE TO DOCUMENT THE DAMAGE AND TIRE DOT # SINCE I WILL BE REPLACED THE FAILED TIRE TOMORROW.