2015 Ford Escape complaints

AS I AM DRIVING THE VEHICLE, THE BATTERY LIGHT COMES. WITH MINUTES, I HAVE NOW POWER TO THE STEERING WHEEL AND THE CAR BATTERY IS DEAD COMPLETELY. THE BATTERY AND ALTERNATOR CHECKS OUT FINE. ONCE THE BATTERY HAS BEEN FULLY CHARGED, THE BATTERY LIGHT GOES OFF. THE NEXT DAY, SAME EXACT THING HAPPENED. I AM STRANDED BOTH TIMES. I CALL THE DEALER WHERE I BOUGHT IT, ASHEVILLE FORD, TO HAVE THEM TOW IN TO LOOK AT IT. THEY ARE TOO BUSY AND LOOK AT IT FOR 2+ WEEKS. I HAVE TO CALL A DEALER 40 MILES AWAY FROM ME AND HAVE IT TOWED TO THEM. WAS TOLD BY THE SERVICE DEPT. THAT IT IS A COMMON COMPLAINT AND THEY NEED TO 'FLASH' OR RE- SET THE COMPUTER SYSTEM AT A 200$ COST TO ME. THIS IS INFURIATING.

TRANSMISSION CABLE BUSHING IS DEFECTIVE, CABLE POPS OFF SHIFTING LEVEL. THIS CAUSES A SERIOUS SAFETY ISSUE AS THE THE DRIVER PLACES THE VEHICLE IN PARK, BUT TRANSMISSION IS IN NEUTRAL CAUSING THE VEHICLE TO ROLL.

THE DRIVERS SIDE WINDSHIELD WIPER MOTOR HAS BEEN REPLACED 4 TIMES DUE TO ERRATIC MOVEMENT OF THE WIPER BLADE WHEN DRIVING IN THE RAIN. FORD MOTOR CORP KNOWS OF THE PROBLEM BUT HAS NOT BEEN ABLE TO FIX IT. AS IS THE VEHICLE WILL NOT PASS STATE INSPECTION AND IT IS A SAFETY HAZARD ON THE HIGHWAY AND/OR CITY OR STATE HIGHWAYS WHEN IT RAINS. *JS *TT

VEHICLE IS EXPERIENCING SIMILAR PROBLEMS WITH PREVIOUSLY RECALLED FORD ESCAPES FROM 2015. CHECK ENGINE LIGHT HAS GONE ON WITH THE CODE TO "REPLACE COOLANT BYPASS VALVE"

WIPERS CAME IN SUDDENLY WITHOUT BEING TURNED ON WHILE I WAS DRIVING IN MOTION. THIS HAS OCCURRED 4 TIMES IN THE LAST 3 DAYS. HAD TO TURN OFF ENGINE TO GET THEM TO STOP.

THE ESCAPE HESITATES WHEN YOU GIVE IT THE GAS IT ACTUALLY FEELS LIKE IT IS SLOWING DOWN. HAS HAPPENED SEVERAL TIMES. THE SERVICE TECHNICIAN HAS NOT BEEN ABLE TO REPLICATE.

POWER STEERING WENT OUT MAKING IT ALMOST IMPOSSIBLE TO NAVIGATE MY CAR. STEERING FAULT MESSAGE CAME ON DASHBOARD. TOOK TO DEALER HAS LACK OF POWER STEERING,CODE U003000 STEERING GEAR INTERNAL FAULT NEEDS PSCM GEAR. HAS LESS THAN 36,000 MILES BUT NOT UNDER WARRANTY. FORD NEEDS TO RECALL THESE ESCAPES TO FIND OUT WHY THEY ARE COMMONLY HAVING THIS PROBLEM. CAR IN MOTION IN A PARKING LOT.

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE BECAME DIFFICULT TO MANEUVER AND THE POWER STEERING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO HUFF FORD (1135 E MAIN ST, WYTHEVILLE, VA 24382, (276) 228-3108) WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO CALL NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS 75,000. *TT CONTACT STATES VEHICLE WAS REPAIRED BY HUFF FORD ON 07/09/2018. *TT

I WOULD LIKE TO REPORT A PROBLEM WITH MY 2015 FORD ESCAPE. I HAD PARKED MY ESCAPE AND IN A BUSY INTERSTATE REST AREA. WHEN I RETURNED I GOT IN AND STARTED THE CAR. I PLACED THE SHIFT LEVER IN THE DRIVE POSITION. I TOOK MY FOOT OFF THE BREAK AND STEPPED ON THE GAS. THE CAR THEN WENT BACKWARDS ALMOST HITTING THE CAR THAT WAS BEHIND MY CAR. I PUT THE SHIFT LEVER INTO PARK AND THE CAR AGAIN WENT BACKWARDS. I THEN TURNED THE ENGINE OFF. I CALLED FORD AND THE CAR WAS TOWED TO A FORD DEALER. THERE THEY SAID THE SHIFT CABLE WAS DEFECTIVE AND IT HAD COME LOOSE FROM THE TRANSMISSION LEAVING THE CAR IN REVERSE. SO I COULD NO LONGER CONTROL WHAT GEAR THE TRANSMISSION WAS IN. I REPORT THIS BECAUSE IF ANY ONE HAD BEEN BEHIND ME THEY COULD HAVE HURT BY BEING PINNED BETWEEN TWO CARS.

ABS BRAKE FAILURE. GOING DOWN A HILL, BRAKES WENT TO THE FLOOR (ABS LIGHT CAME ON), THEN ALL OF A SUDDEN THE LIGHT SHUT OFF, BRAKES CAME BACK, BUT NOT BEFORE HITTING THE VEHICLE IN FRONT OF US.

WHILE DRIVING OVER A PATCHED ROADWAY,THE RIGHT REAR SHOCK ABSORBER CAME THROUGH THE FLOOR.UPON MY INSPECTION,THE RIGHT REAR SHOCK TOWER AND WHEEL WELL WERE SERIOUSLY RUSTED BEYOND REPAIR.THE RUSTED STEEL HAD BEEN UNDERCOATED AND HAD NOT APPEARED TO BE UNSAFE WHEN VIEWED AT AN EARLIER TIME.THIS VEHICLE CANNOT BE DRIVEN AND HAS CAUSED ME A SERIOUS FINANCIAL LOSS.

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. WHILE DRIVING 35 MPH, THE TRANSMISSION FAILED AND BECAME STUCK IN THE DRIVE GEAR. THE VEHICLE WAS TOWED TO DORIAN FORD IN CHARTER TWP OF CLINTON, MICHIGAN WHERE THE TRANSMISSION WAS REBUILT. THE DEALER REPAIRED THE FRACTURED SHELL CASING AND THE FRACTURED SUPPORT BAR, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 37,000.

I HAVE OWNED MY 2015 ESCAPE SINCE MARCH 2016. BEGINNING 6 WEEKS AGO THE CAR FAILED TO RECOGNIZE THE FORD KEY. HAD CAR TOWED. TOLD BATTERY NEEDED TO BE REPLACED. REPLACED BOTH CAR AND KEY FOB BATTERIES. WITHIN 7 DAYS THE CAR REFUSED TO START AFTER SITTING IN THE GARAGE FOR 3 DAYS. HAD TO GET IT TOWED AND THE BATTERY RECHARGED. THIRD TIME THE CAR REFUSED TO START IT HAD BEEN DRIVEN AND THEN LEFT SITTING FOR 5 DAYS. ONCE AGAIN HAD TO HAVE A JUMP START. TOOK INTO DEALERSHIP AND TOLD DIAGNOSTIC INFO STATES NO ISSUES. TECHNICIAN IS UNABLE TO DUPLICATE CAR REFUSING TO RECOGNIZE KEY FOB OR NOT STARTING. EXPLAINED THAT CAR ONCE JUMPED STARTED RUNS FINE AS LONG AS I DRIVE IT DAY TO DAY. ONCE IT HAS BEEN SITTING FOR 2 OR MORE DAYS DOES IT AGAIN REFUSE TO START. APPEARS THAT SOMETHING SOMEWHERE WITHIN THE ELECTRICAL SYSTEM IS PULLING ALL THE JUICE OUT OF THE BATTERY REGARDLESS OF WHAT THE ONBOARD COMPUTER SAYS. SECOND ISSUE WITH THIS CAR HAS BEEN THE REAR HATCH. TECHNICIAN INSPECTED THE REAR HINGES AND SAID THEY ARE BENT SO WHEN YOU CLOSE THE HATCH USING THE BUTTON ON THE HATCH OR KEY FOB, HATCH COMES DOWN BUT WON'T LATCH TIGHT AND GOES BACK OPEN. IF YOU MANUALLY SLAM THE HATCH SHUT, THE LATCH SEEMED TO BE TIGHT HOWEVER MY HATCH IS NOT SQUARE ANYMORE. IT IS TIGHT TO THE PASSENGER SIDE BUT HAS A 1/4 GAP ON THE RIGHT SIDE WHICH LETS IN AIR AND WATER INTO THE CAR. TOLD THAT I'D NEED TO HAVE A BODY SHOP TAKE THE HATCH OFF AND REPLACE BOTH HINGES. THIS CAR HAS NEVER HAD AN ACCIDENT NOR HAS IT

NEW 235/45R19 FIRESTONE DESTINATION LE2 WERE BOUGHT FOR MY CAR ON 7/27/2017. THE MILAGE ON MY CAR AT THAT TIME WAS 42,982, AND MY CURRENT MILAGE IS 56,875. AT THE SAME TIME THAT THE TIRES WERE PUT ON AN ALIGNMENT WAS DONE ON MY CAR. SINCE THEN THEY ARE ROTATED AND BALANCED ON A REGULAR BASIS. ON 5/24/2018 I BEGAN HEARING A LOUD NOISE AND SHAKING IN THE STEERING WHEEL AND BELIEVED IT TO BE A WHEEL BEARING. WE STOPPED DRIVING THE CAR AND AFTER THE WEEKEND IT WAS BROUGHT TO THE FORD DEALERSHIP TO HAVE THAT ISSUE TAKEN CARE OF. UPON INSPECTION IT WAS DETERMINED THAT IT WASN'T THE WHEEL BEARING, BUT THERE WAS A BROKEN BELT IN ONE OF THE TIRES, AND THAT IT WAS UNSAFE TO DRIVE. THE CURRENT TREADS ON MY TIRES ARE 7/32 ON 3 TIRES AND 2/32 ON THE BROKEN TIRE. I IMMEDIATELY CONTACTED THE PLACE WERE THE TIRES WERE PURCHASED AND WAS TOLD THAT THE WARRANTY WOULDN'T COVER THAT AND I WOULD HAVE TO PAY FOR THAT ON MY OWN. I CONTACTED THE FIRESTONE/BRIDGESTONE COMPANY AND HAVE FOR THE PAST WEEK AND A HALF BEEN TRYING TO GET MY TIRE REPAIRED, AND BEEN WITHOUT A CAR. THERE ARE NO TIRES AVAILABLE IN MY SIZE WITHIN THEIR COMPANY TO REPLACE MY TIRE, SO I NOW HAVE TO BUY 4 NEW TIRES FOR MY CAR SO I AM ABLE TO SAFELY DRIVE IT AGAIN. THEY HAVE BEEN DIFFICULT TO WORK WITH AND I HAVE CONTINUALLY HAD TO MAKE PHONE CALLS, AND NOW HAVE TO SPEND MONEY OUT OF POCKET TO BUY TIRES BECAUSE THEY ARE UNABLE TO FULFILL THEIR WARRANTY.

WHEN THE CAR IS PARKED WITH ENGINE OFF AND REAR HATCH OPEN, THE REAR HATCH SOMETIMES AUTOMATICALLY CLOSES. WHILE LOADING THE CAR WITH GROCERIES, FOR EXAMPLE, THE HATCH CAME DOWN AND HIT ME OR SOMEONE ELSE IN THE HEAD OR SHOULDER. THIS HAS HAPPENED MORE THAN ONCE. THE LIFT GATE WAS NOT ACTIVATED BY MY FOOT OR KEY. IN FACT, THE FEATURE WHERE THE HATCH CAN BE OPENED BY YOUR FOOT UNDERNEATH HAS NOT BEEN WORKING FOR A WHILE. I HAVE HAD MY 2015 FORD ESCAPE AT THE DEALER'S TO REPAIR THIS PROBLEM ON TWO OCCASIONS IN 2016. THE PROBLEMS WERE SUPPOSEDLY FIXED. NOW IT IS HAPPENING AGAIN.

IN JANUARY 2018 I HAD JUST PURCHAED THE VEHICLE IN JULY 2017) WHEN I RECEIVED MY RECALL LETTER I CONTACTED MY LOCAL DEALER REGARDING THE RECALL. ON FEB. 19, 2018 I TOOK MY VEHICLE TO THE DEALER FOR DIAGNOSIS. WHEN I PICKED IT UP THEY SAID THEY WOULD ORDER THE PARTS. I CONTACTED THEM AGAIN IN APRIL BECAUSE I HAD NOT HEARD FROM THEM. THEY FIRST SAID THEY COULDNT FIND ME LETTER BUT WOULD CHECK TO SEE IF THE PARTS HAD BEEN ORDERED AND WOULD CALL ME. NO CALL! I CALLED THE NEXT MORNING AND THE OWNER INDICATED THAT THEY MAY HAVE JUST BEEN BUSY BUT IF THEY SAID THEY WOULD CALL ME THEY WOULD. IT IS NOW MAY 21, 2018 AND I HAVE YET TO HEAR FROM THEM.

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. WHILE THE CONTACT'S DAUGHTER WAS DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL MOVED DOWN APPROXIMATELY TWO INCHES TOWARDS THE ACCELERATOR PEDAL. THE CONTACT TOOK THE VEHICLE TO PLAZA TIRES AND WAS INFORMED THAT THE STEERING COLUMN BOLTS WERE MISSING AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED FOR ASSISTANCE. THE FAILURE MILEAGE WAS 50,000.

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. WHILE ATTEMPTING TO START THE VEHICLE, IT FAILED TO OPERATE. AFTER REMOVING THE KEY FROM THE IGNITION, THE VEHICLE OPERATED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER (COGGIN FORD IN JACKSONVILLE, 9650 ATLANTIC BLVD, JACKSONVILLE, FL 32225) WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V436000 (ELECTRICAL SYSTEM). THE MANUFACTURER ALSO STATED THAT THE VEHICLE WAS MANUFACTURED IN DECEMBER OF 2014, BUT THE RECALL WAS FOR 2015. THE FAILURE MILEAGE WAS 23,477.

WE HAD A FLAT TIRE AND ATTEMPTED TO CHANGE IT TO THE SPARE BUT THE LUG WRENCH THAT CAME WITH THE VEHICLE WOULD NOT FIT. SO WE CALLED AAA. WHEN THEY ARRIVED THEY COULD NOT FIND A TOOL TO TAKE OFF THE NUTS SO WE COULD NOT PUT ON THE SPARE. HE WAS GOING TO SEND FOR A TOW TRUCK TO GET IT TO A SHOP TO CUT THEM OFF. I DID NOT HAVE THE TIME TO WAIT SO I CAME BACK LATER AND WAS ABLE TO POUND ON A 3/4 SOCKET AND GET THE NUTS OFF. THE AAA A PERSON SAID THAT THIS IS A COMMON PROBLEM WITH THE FORD NUTS. THE DISCOUNT TIRE PEOPLE SAID THAT THEY WERE AWARE OF THIS ISSUE ALSO. I MENTIONED IT TO A FRIEND AND THEY HAD THE SAME ISSUE AND HAD TO SPEND OVER 120 TO GET THEIR LUG NUTS REPLACED AT A FORD DEALER WHO KNOWS ABOUT THE PROBLEM ALSO. TO RAP THIS UP I WAS STRANDED WITH OUT BEING ABLE TO PUT ON THE SPARE EVEN WITH AAA HELP AND HAD TO RENT A CAR TO MAKE IT TO MY DESTINATION ON TIME. MANY PEOPLE ARE AWARE OF THE ISSUE. IF I WOULD HAVE BEEN IN A REMOTE LOCATION IT COULD HAVE BEEN LIFE THREATENING. WHEN THIS HAPPENED I WAS ABLE TO GET TO A SAFE PLACE AND PARK IN A PARKING LOT. I DO NOT HAVE PICTURES BUT CAN PROVIDE IF NEEDED.

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE GEARS FAILED TO SHIFT PROPERLY AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO KOONS STERLING FORD (46869 HARRY BYRD HWY, STERLING, VA 20164, (703) 430-7700) WHERE IT WAS DIAGNOSED THAT THE COOLANT BYPASS VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 59,309.

THE ENGINE CONTINUE TO RUN AFTER THE KEY IS TURNED TO OFF. I HAD THE KEY IN MY HAND AND THE CAR CONTINUE TURNED ON. I HAD TO DISCONNECT THE BATTERY TO TURN OFF THE CAR. I TESTED THE CAR IN DRIVE WITHOUT THE KEY AND IT WAS IN MOTION LIKE NORMAL, JUST WITHOUT THE KEY.

36,000 MILES AND THE DIGITAL DASHBOARD DISPLAY GOES COMPLETELY BLANK AND CANNOT BE REBOOTED. DEALER ADVISES THAT ENTIRE UNIT MUST BE REPLACED AT A COST OF APPROX. $1000! UNBELIEVABLE. SOME MODELS 2014-2015 WERE RECALLED DUE TO THIS EXACT PROBLEM, BUT APPARENTLY MINE WAS NOT ACCORDING TO THE VIN

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 55 MPH WITH THE SHADE OF THE SUN ROOF RETRACTED, THE GLASS EXPLODED UPWARD. THERE WERE NO INJURIES. THE CONTACT STOPPED THE VEHICLE ON THE SIDE OF THE ROAD AND THEN DROVE HOME. THE VEHICLE WAS TAKEN TO NEWBERG FORD IN NEWBERG, OREGON FOR DIAGNOSTIC TESTING. THERE WAS NO EXPLANATION AS TO WHY THE SUN ROOF EXPLODED. THE VEHICLE WAS REPAIRED BY AN UNKNOWN INDEPENDENT GLASS SPECIALIST. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

TAKADA RECALL I WAS INVOLVED IN A CAR ACCIDENT WHERE A DRIVER RAN THE RED LIGHT AND T BONED MY CAR WITH GREAT FORCE CAUSING A THREE OTHER CARS TO BE HIT AND MY AIRBAGS DID NOT DEPLOY .IT WAS A BEAUTIFUL SATURDAY AFTERNOON AROUND 3:30PM IN HOUSTON TX.

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT STATED THAT THE LIFTGATE ON THE VEHICLE KEPT COMING DOWN AND WOULD NOT STAY SUSPENDED. THE DEALER (JIM NAVARRE FORD, 2051 W MONROE RD, ALMA, MI 48801) WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS TAKEN TO THE DEALER A TOTAL OF THREE TIMES, BUT NO FAILURES COULD BE FOUND. THE FAILURE MILEAGE WAS 17,000.

WHEN I PURCHASED THE VEHICLE THIS RECALL WAS ALREADY IN AFFECT

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. WHILE THE VEHICLE WAS UNDERGOING ROUTINE MAINTENANCE, THE DEALER (LAKE KEOWEE FORD, 859 BYPASS 123, SENECA, SC 29678) INFORMED THE CONTACT THAT THERE WAS A DEFECT WITH THE LUG NUTS ON THE TIRES. THE MANUFACTURER INFORMED THE CONTACT THAT THEY WERE AWARE OF THE DEFECT WITH THE LUG NUTS. DUE TO THE LUG NUTS PASSING THE NEW VEHICLE WARRANTY OF 3 YEARS OR 36,000 MILES, THEY CONSIDERED IT TO BE NORMAL WEAR AND TEAR. THE DEALER REFUSED TO ROTATE THE TIRES DUE TO THE LUG NUTS. THE HEAD OF THE DEALER'S SERVICE DEPARTMENT ADVISED THE CONTACT NOT TO BUY FORD'S LUG NUTS AND SUGGESTED A DIFFERENT BRAND. THE FAILURE MILEAGE WAS 63,797.

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PARTS DO TO THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED LONG MCARTHUR FORD (3450 S 9TH ST, SALINA, KS 67401 (785) 823-2237) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

16V-643 RECALL. DEALERS TELL ME THEY CAN'T GET ME IN UNTIL MARCH. 1 DEALER WON'T DO WEEKENDS BECAUSE THEY DAY IT'S A 4 HOUR JOB AND ONLY OPEN 4 HOURS. THEY WANT TO DO IT THROUGH THE WEEK I CAN'T WITH WORK. ASKED ABOUT RENTAL SINCE PAPER SAYS THEY CAN PROVIDE ONE, THEY SAY ABSOLUTELY NOT. OTHER DEALER WILL DO RENTAL FOR 1 DAY BUT NOT UNTIL MARCH 10TH DUE TO NOT ENOUGH PARTS. I DRIVE WITH MY DAUGHTER AND GRANDBABY ON THE CAR. HOW CAN FORD SAY IT'S S SAFETY RECALL WHEN THEY ARE NOT WORRIED ABOUT SAFETY AND IT TAKES MONTHS TO GET IN.

SUDDEN LOSS OF STEERING RESULTING IN A COLLISION WITH A CURB. THERE WAS DAMAGE TO LOWER CONTROL ARM AND OTHER SUSPENSION PARTS AS A RESULT OF THE COLLISION. I DROVE CAR HOME 4 MILES, ALTHOUGH I SHOULDN'T HAVE. I EXPERIENCED MOMENTARY LOSS OF STEERING 5 MORE TIME IN THOSE 4 MILES. FORTUNATELY ALL WERE AT LOW SPEED. I WAS NOT INJURED. THE CAR HAS 68,XXX MILES AND IS UNDER EXTENDED WARRANTY. I HAD THE ESCAPE TOWED IN FOR REPAIRS. THE COLLISION DAMAGE WAS COVERED BY INSURANCE. THE SERVICE DEPT. AT FORD SAID THE FOUND NOTHING WRONG WITH STEERING. THE CAR WAS HANDED DOWN TO ME BY PARENTS. I TOLD THEM ABOUT THE STEERING LOSS. THEY SAID WITH THE SAME VEHICLE THEY LOST STEERING MOMENTARILY ONE TIME BEFORE ALSO. THEY DROVE IT TO THE SAME SERVICE DEPT. MY PARENTS SAID SOMEONE FROM THE SERVICE DEPT REPAIRED IT, ALTHOUGH THEY WERE NOT GIVEN ANY PAPERWORK. I ASKED ABOUT THIS ON THE PHONE AND THE SAME SERVICE DEPT HAS NO RECORD OF THIS SERVICE. I DO NOT HAVE ANY DOCUMENTS TO UPLOAD OTHER THAN A REPAIR FORM FOR THE DAMAGE AS A RESULT. THE SERVICE DEPT IS HERTRICH'S FREDERICK FORD IN SEAFORD, DE

THE CHECK ENGINE LIGHT WOULD COME ON AND THEN GO OFF. IF THE VEHICLE WAS IN PARK SOMETIMES THE HEAT WOULD NOT WORK, THE ONLY WAY IT WOULD START WORKING WAS IF I PRESSED THE ACCELERATOR. AFTER THE CHECK ENGINE LIGHT WOULD GO ON AND OFF FOR ABOUT A WEEK I BROUGHT IT TO THE FORD DEALERSHIP. THEY HAD TO REPLACE THE COOLANT BYPASS VALVE AND HARDWARE. MY VEHICLE HAD ROUGHLY 47,000 MILES ON IT AND THEY TOLD ME THE ONLY REASON IT WAS COVERED WAS BECAUSE I PURCHASED AN EXTENDED WARRANTY.

MY FORD ESCAPE 2015 WAS STALLING ONLY AT LOW SPEEDS DIAGNOSTICS AT THE FORD DEALER SHOWED NOTHING. TOOK TIME TO GET BACK TO THE DEALER FOR SECOND TIME--THE DEALER WAS NOT HONEST WITH US. I TOOK COMPLAINTS FROM OTHER ESCAPE OWNERS THAT WAS HAVING STALLING PROBLEMS. IT WAS A NIGHTMARE IN THAT CAR NOT KNOWING IF IT WAS GOING TO STALL AT HIGHER SPEEDS. LUCK WAS WITH US THE DEALER FOUND THE PROBLEM (1 BU5Z*9F972*B SENSOR FUEL INJECTOR) AT MY COST. I WOULD NOT RECOMMEND A FORD TO ANYONE. ON MANY JEFT TURNS IT STOPPED ON CITY STREETS.

1 MES QUE COMPR Y ME DI CUENTA QUE YA NO CIERRA LO E TRADO EN MOVIMIENTO NO A PASADO NINGN ACCIDENTE.SOLO QUE ENTRE MS MS SE ABRE

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE WOULD NOT SWITCH GEARS AND BEGAN MAKING A LOUD CLANKING NOISE AS IF METAL PARTS WERE BEING BANGED TOGETHER. THE VEHICLE WAS TOWED TO BALDWIN FORD IN POPLAR BLUFF, MISSOURI WHERE IT WAS INITIALLY DIAGNOSED THAT THE MAIN POWER TRAIN CONTROL MODULE NEEDED TO BE REPLACED. AFTERWARDS, THE DEALER STATED THAT THE VEHICLE NEEDED A NEW OR REBUILT TRANSMISSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS OUT OF WARRANTY. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT DID NOT PULL OVER TO THE SIDE OF THE ROAD. THE CONTACT TURNED THE ENGINE OFF AND ON, AND THE VEHICLE RETURNED TO NORMAL. THE FAILURE RECURRED SEVERAL OTHER TIMES. THE VEHICLE WAS TAKEN TO THE DEALER (SPRADLEY BARR FORD & LINCOLN OF GREELEY, 4901 W 29TH ST, GREELEY, CO 80634), BUT THE DEALER COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. ALSO, WHILE DRIVING IN A PARKING LOT AT 6 MPH, THE ENGINE STALLED. THE CONTACT CALLED THE DEALER AND WAS INFORMED NOT TO RESTART THE VEHICLE AND HAVE IT TOWED. THE VEHICLE WAS TOWED TO THE SAME DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE DEALER SENT MESSAGES TO THE FORD ENGINEERS AS TO WHAT STEPS NEEDED TO BE TAKEN TO RESOLVE THE FAILURE. THE DEALER WAS STILL WAITING TO HEAR FROM THE ENGINEERS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 36,600.

CAR STARTS/STOPS INTERMITTENTLY. WILL CONTINUE TO RUN AT TIMES WITH THE ENGINE SWITCHED OFF AND KEY REMOVED. INSTRUMENT CLUSTER WILL COMPLETELY BLACKOUT AT ANYTIME WITHOUT NOTICE. STARTER WILL STAY ENGAGED AFTER STARTING. STATIONARY AND MOVING WITHOUT WARNING ON THE INTERSTATE, DOESN'T MATTER WHERE IT MAY BE IT HAS BECOME DANGEROUS TO DRIVE.

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN IN FOR SERVICE AT BERKLIN FORD IN BEDFORD, VA. THE MECHANIC DISCOVERED THAT THE WHEEL LUG NUTS WERE SWOLLEN DUE TO EXPOSURE TO WATER AND THE LUG NUT WRENCH WAS TOO SMALL TO INSERT OVER THE LUG NUTS. THE NUTS HAD TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 50,000.

I WILL BE DRIVING ALONG AND COME TO A STOP FOR A TRAFFIC LIGHT STOP SIGN OR STOP TRAFFIC AND THE ENGINE WILL SHUT DOWN. ALSO IT WILL MAKE A HESITATE NOISE AND A CLUNK NOISE. RIGHT BEFORE IT STOPS. I HAVE TAKEN INTO THE FORD DEALER AND THEY COULD NOT FIND ANYTHING WRONG WITH ALL THE TEST THEY DID. SO TODAY 11/13/2017, I AM DROPPING MY CAR OFF AGAIN AT THE DEALER. THE CAR WAS IN MOTION.THIS HAS HAPPENED MAY TIMES SINCE OCT. 2017

SWOLLEN AND CRACKED LUG NUTS. I HAVE HAD TO SPEND $176.00 REPLACING LUG NUTS FOR THIS VEHICLE. THIS HAS HAPPENED TWICE IN LESS THAN THREE YEARS. I BOUGHT THIS VEHICLE NEW AND HAVE HAD TO REPLACE 19 OF THE 24 LUG BOLTS ON THE VEHICLE DUE TO SWELLING/CRACKING. I DISCUSSED THIS WITH THE LOCAL FORD DEALERSHIP ON OCTOBER 11, 2017 DURING MY SCHEDULED MAINTENANCE. THEY STATED THIS IS A COMMON OCCURRENCE AND DID NOT SEEM TO CARE. HOWEVER, THEY CHARGED ME FOR NEW LUG NUTS. WHEN THE LUG NUTS SWELL, THEY CANNOT BE REMOVED, THUS MAKING THE TIRE TOOL THAT CAME WITH THE VEHICLE USELESS. THIS MAKES A VEHICLE WITH A FLAT TIRE UNMOVABLE WITHOUT BEING TOWED. THIS ALSO STRANDS MOTORISTS ON THE HIGHWAYS. DANGEROUS! I ALSO CONTACTED FORD NATIONAL CUSTOMER SERVICE REGARDING THIS ISSUE AND THEY RESPONDED WITH A NON CARING ATTITUDE. THIS IS A DANGEROUS ISSUE CAUSED BY A FAULTY MANUFACTURING DEFECT. FORD MOTOR COMPANY, AS WELL AS YOUR AGENCY, IS AWARE OF THIS ISSUE. WHEN WILL SOMETHING BE DONE TO HOLD FORD ACCOUNTABLE FOR THE DOLLARS CONSUMERS ARE HAVING TO SPEND DUE TO FORDS NEGLIGENCE?

INDEX FINGER OF ADULT FEMALE SLAMMED IN DRIVER'S SIDE REAR DOOR RESULTED IN LACERATION REQUIRING THREE STITCHES, CRUSHING THAT TURNED TIP OF FINGER GRAY AND EVENTUALLY WHAT APPEARED TO BE THE ENTIRE LAYER OF EPIDERMIS (OUTER SKIN) CONTAINING FINGER PRINTS AND NERVE ENDINGS DIED AND PEELED AWAY AND TOOK NEARLY A YEAR TO REGAIN FINE TACTILE SENSATION TO FINGER TIP (AMAZINGLY FINGER PRINTS WILL REGROW GIVEN TIME). I FEEL THIS NEEDS TO BE REDESIGNED AS I SAW ONLINE ANOTHER COMPLAINT OF A 2013 MODEL RESULTED IN AMPUTATION, AND BECAUSE OFTEN IT IS CHILDREN WITH SMALLER FINGERS WHO USE THE BACK DOORS.

WE WERE TRAVELING IN THE CAR AT APPROXIMATELY 80 MPH. THE CAR ENGINE BEGAN TO RACE STRONGLY WITHOUT A CORRESPONDING INCREASE IN SPEED. THIS HAPPENED TWICE AND THEN A RED OIL INDICATOR LIGHT CAME ON. IT SOUNDED ALSO LIKE A HEAD GASKET BLEW ON THE 1.6 LITER ECO-BOOST ENGINE AS THERE WAS A RATTLING NOISE LIKE TUMBLING PEBBLES IN A CAN OR DRUM. WE LOST POWER. BLUE SMOKE STREAMED OUT THE TAIL PIPE OF THE CAR. WE COASTED OVER TO THE SHOULDER OF THE HIGHWAY AND CAME TO A STOP. BY THE TIME THE CAR CAME TO A STOP SMOKE WAS COMING FROM UNDER THE HOOD OF THE CAR. I GOT OUT OF THE CAR AND LOOKED TOWARD THE ENGINE COMPARTMENT FROM THE PASSENGER SIDE. FLAMES WERE COMING FROM BELOW THE CAR JUST INSIDE THE FRONT PASSENGER SIDE TIRE. WE QUICKLY GOT EVERYONE AND EVERYTHING OUT OF THE CAR. THE FLAMES SPREAD VERY QUICKLY. THE FRONT HALF OF THE CAR WAS ENGULFED IN FLAMES IN APPROXIMATELY 4 MINUTES AND THE WHOLE CAR WAS CONSUMED IN ABOUT 8 OR 9 MINUTES.

EMISIONS CANISTER VALVE STICKS CAUSES ROUGH IDLE AND ENGINE HAS STALLED GOING DOWN THE ROAD. WAS ABLE TO ROLL TO A STOP IN A SAFE LOCATION. HAD TO TRY SEVERAL TIMES TO GET ENGINE STARTED.

RECALL 16S30 SIDE DOOR LATCH MAY BREAK. FORD SENT OUT RECALL MAY 2017. I HAVE BEEN WAITING SINCE THEN TO GET THIS RECALL COMPLETED. I HAVE BEEN ON A WAITING LIST SINCE THEN AT A FORD DEALER. THE DEALER STATES THAT THEY CAN ONLY GET 1 OR 2 PARTS A MONTH AND I AM ON A WAITING LIST. I CALLED FORD ON THIS ISSUE AND WAS TOLD IN BROKEN ENGLISH THAT FORD HAS THE PARTS. I MENTION THAT THERE IS A WAITING LIST FOR THE PART. AGAIN WAS TOLD FORD HAS THE PARTS. I ASKED ANOTHER FORD DEALER ABOUT THE PART SHORTAGE AND THEY CONFIRMED IT ALSO. SO MY COMPLAINT IS WHY IS FORD TAKING SO LONG TO GET THE PARTS OUT?

VEHICLE WAS IN MOTOR ON A CITY STREET, THE PROBLEM WAS THAT IT WOULD NOT COME TO A COMPLETE STOP AFTER JUST HITTING THE ACCELERATOR. TO BETTER DESCRIBE THIS, IT WAS RUSH HOUR TRAFFIC AND TRAFFIC WAS MOVING VERY SLOW SO I WOULD HAVE TO HIT THE BREAKS AFTER JUST HITTING THE BREAKS TO MOVE FORWARD. THIS RESULTED IN AN ACCIDENT WHERE I REAR ENDED THE PERSON IN FRONT OF ME. AFTER MY VEHICLE WAS REPAIRED I HAD TO RETURN IT TO THE SHOP BECAUSE THERE AN UNKNOWN MECHANICAL ISSUE, AT THAT TIME I WAS TOLD THERE WAS A RECALL WITH THE ACCELERATOR. MY BEST ASSESSMENT IS THAT THIS MAY HAVE BEEN A CAUSE FOR THE ACCIDENT. WHEN I BROUGHT THE CAR TO THE DEALER I WAS TOLD THAT THE RECALL WAS NOT ACTIVE, I DON'T KNOW WHAT THAT MEANS BUT I WOULD LIKE IT INVESTIGATED AT THIS TIME, AS THIS ACCIDENT IS NOW AFFECTING MY DRIVERS INSURANCE.

RIGHT DOOR REVIEW MIRROR GLASS SUDDENLY SHATTERED WHILE DRIVING STRAIGHT ON A CITY STREET. DID NOT PREVIOUSLY HIT OR OTHERWISE DAMAGE UNIT. LOOKED THIS UP ON INTERNET AND LEARNED THIS PROBLEM HAS OCCURRED WITH OTHERS DRIVING THEIR FORD ESCAPE.

TWICE IN TWO WEEKS, THE POWER STEERING ASSIST HAS FAILED SUDDENLY WHILE DRIVING. I WAS DRIVING IN A RESIDENTIAL AREA AT LOW SPEED AND THE STEERING WENT OUT AS I WAS TURNING LEFT. AFTER STOPPING THE CAR, I TURNED IT OFF AND THEN ON. THE POWER STEERING RESUMED.

WIPERS ARE NOT NORMAL - THEY ARE A DISTRACTION AND COULD POSSIBLY BE A ROAD HAZARD - HAS BEEN LIKE THIS SINCE WE PURCHASED - NEEDS A RECALL

WE HAD MICHELIN TIRES ON OUR VEHICLE WHEN WE BOUGHT THE VEHICLE BRAND NEW. THE TIRES WERE NEVER RIGHT. WE KEPT ASKING THEM AT THE FORD DEALER TO CHECK THEM BUT THEY SAID THEY WERE FINE. AT 32,000 MILES, THEY SAID WE NEEDED TIRES. I WAS UNDER THE UNDERSTANDING THAT 70,000 MILES WERE ON THESE TIRES. WE JUST GOT NEW TIRES FROM WALMART AND THEY WERE SAME SIZE BUT WE PUT CONTINENTAL AND IT RIDES SO MUCH BETTER. WONDERING IF THERE IS A RECALL ON THESE TIRES OR IF WE CAN GET A REFUND ON THESE TIRES. THEY ARE 235/50R18----THE TIRE ALSO SAYS E2 0203598 0213542 S2WR2. WE JUST WENT TODAY AND GOT 4 NEW TIRES AND WE HAVE 40,600 MILES ON THE ESCAPE. BUT THE TIRES WERE NEVER RIGHT. THANK YOU!!

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL PULLED TO THE LEFT AND RIGHT INDEPENDENTLY. THE CONTACT ALSO HEARD A LOUD GRINDING NOISE COMING FROM THE REAR OF THE VEHICLE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO THE WINDOW FORD DEALER LOCATED IN SPOKANE, WA, BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE CONTACT THEN TOOK THE VEHICLE TO FRED HILL FORD LOCATED IN SPOKANE, WA WHERE IT WAS DIAGNOSED THAT THE ROTORS NEEDED TO BE TURNED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

DOOR HANDLES AND LOCKS RECALL. THEY SENT US A RECALL NOTICE ABOUT 6 WEEKS AGO. WE CALLED TO MAKE AN APPOINTMENT AND THEY SAID IT WOULD TAKE ABOUT 2 WEEKS TO GET THE PART AND THEY WOULD PUT US ON THEIR WAIT LIST AND CALL US. THEY HAVE NOT CALLED US AND WE HAVE CALLED SEVERAL TIMES AND THEY KEEP PUTTING US OFF WITH THE EXCUSE THAT THERE WERE SO MANY CALLS IT WAS TAKING LONGER THEN THEY EXPECTED. THEY HAD TOLD US THAT THEY PUT US AT THE TOP OF THE LIST BECAUSE WE WERE AMONG THE FIRST TO CALL. WE WONDER IF THERE IS THAT LONG OF A LIST OR ARE THEY BLOWING US OFF. MEANWHILE THERE IS A WITHIN INDUSTRY NOTE FOR A PROBLEM WITH THAT MODEL CAR WITH THE FRONT DRIVER AND PASSENGER SEATS NOT BEING SEATED CORRECTLY IN THE BODY OF THE CAR (NO RECALL NOTICE YET) AS WELL AS THE PROBLEM WITH THE DOOR HANDLES. WE GOT THE RECALL NOTICE THE BEGINNING OF MAY AND THIS IS THE BEGINNING OF AUGUST AND THE PROBLEM HAS STILL NOT BEEN RESOLVED.