TL* THE CONTACT OWNS A 2015 FORD ESCAPE. WHILE THE CONTACT'S FLAT TIRE WAS BEING CHANGED, IT WAS NOTICED THAT THE LUG NUT WRENCH DID NOT FIT ONTO THE LUG NUTS. LINDSAY FORD (11250 VEIRS MILL RD, WHEATON, MD 20902, (888) 457-7005) STATED THAT THE LUG NUTS WERE ALUMINUM AND TENDED TO SWELL UP. THE DEALER OFFERED TO SUPPLY NEW LUG NUTS AND REPLACE THEM WITH STEEL LUG NUTS FOR $200. THE CONTACT WAS ABLE TO REPLACE THEM INDEPENDENTLY FOR $30. THE CONTACT WROTE THE MANUFACTURER AND THEY REPLIED THAT THE LUG NUTS WERE NOT COVERED UNDER WARRANTY AND REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS 60,000.
2015 Ford Escape complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2015 record →
VEHICLE STOPPED OPERATING. ONCE I WAITED A FEW HOURS, THE ENGINE STARTED BUT THE AUDIO IS COMPLETELY GONE.
WHILE I WAS DRIVING, THE DRIVER ELECTRIC SEAT BEGAN ADJUSTING ITSELF. WHEN I TRIED TO RETURN IT TO ITS POSITION, IT LAID BACK MORE. I SELECTED THE POSITION MEMORY BUTTON AND IT DID NOT RETURN IT TO ITS POSITION. THE SEAT CONTINUED TO RECLINE UNTIL IT WAS FULLY RECLINED. THANKFULLY MY GRANDCHILDREN WERE NOT WITH ME AS IT COULD HAVE HURT THEM IN THEIR BOOSTER SEATS. WOULD REQUEST THAT ALL ELECTRIC SEATS HAVE A MANUAL OVERRIDE BUILT IN TO AVOID UNINTENDED INJURY AND ESCAPE FROM THE SAFETY ENGINEERING APPROVED FOR THE VEHICLE. THE OWNERS MANUAL HAS SEVERAL PAGES ON PROPER SEAT ADJUSTMENT BUT NOTHING ON HOW TO CORRECT A FAULTY ELECTRIC SEAT THAT DOES NOT RESPOND AS INTENDED. THIS WOULD ALLOW THE SAFETY AND HAZARD PREVENTION ENGINEERED INTO THE DESIGN TO CONTINUE UNTIL SERVICE WAS AVAILABLE AND WOULD PREVENT UNINTENTIONAL INJURY IF SERVICE WAS NOT AVAILABLE IMMEDIATELY
TL* THE CONTACT OWNS A 2015 FORD ESCAPE. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE INTERMITTENTLY SHUT OFF AND THE CONTACT LOST CONTROL OF THE VEHICLE. IT TOOK THE CONTACT NUMEROUS ATTEMPTS TO RESTART THE VEHICLE. AN UNKNOWN DEALER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 59,000.
VEHICLE STALLS WHILE DRIVING ON CITY ROADS. HAVE HAD CONDITIONS WHERE WE ARE DRIVING AT 30 MILES/HR AND CAR STARTS SWITCHING OFF WITH CHECK ENGINE LIGHT AND OIL LIGHT AND BATTERY LIGHT COMING ON. VEHICLE WILL NOT MOVE PROPERLY UNTIL I SWITCH IT OFF AN ON AGAIN. HAS CAUSED 1 ACCIDENT AND 2 ALMOST ACCIDENTS WHERE CAR WAS REAR ENDED DUE TO STALLING. THERE ARE NO CODES TO SAY WHAT IS WRONG AND FORD STATES EVERYTHING IS FINE
THE DEALER REFUSED TO PAY FOR DEFECTIVE DRIVESHAFTS. THE VEHICLE WOULD SHAKE VIOLENTLY WHEN DECELERATING. THE DEALERSHIP BLAMED FAULTY TIRES BUT THE TIRES WER NOT THE PROBLEM. WE HAD AN INDEPENDENT MECHANIC REPLACE BOTH DRIVE SHAFTS TO CORRECT THE PROBLEM. NO REIMBURSEMENT WAS OFFERED BY DEALERSHIP AND WAS BROUGHT IN WHILE UNDER WARRANTY WITH NO HELP.
I START THE CAR AND LET IT WARM UP FOR 5 - 6 MINUTES BEFOR PUTTING IT IN DRIVE . AS I PULL AWAY ITS SHUTS OFF. I LET IT RUN AGAIN SOTTING IN A PARKED POSITION. I PUT IT IN DRIVE AND START TO PULL AWSY, IT SHUTS DOWN AGAIN. IT TAKES THREE TO FOUR TRIES BEFORE IT WILL RUN SMOOTHLY.IT ALWAYS HAPPENS AS I PULL AWAY FROM A PARKED POSITION IN MY DRIVEWAY. IT HAS HAPPENED DRIVING ON THE HIGHWAY
WHEN I DRIVE MY FORD ESCAPE IT DOESN'T WANT TO SHIFT INTO 2TO 3RD IT HAS DELAY IN SHIFTING AND IT'S WORSE WHEN IT COLD OUT ANT THEN IT DOWN SHIFTS HARD IT SHIFTS LIKE KNOW OTHER CAR OR TRUCK OR SUV AND WHEN I'M TRYING TO FIND A PARKING SPOT IN A PARKING LOT I JUST GIVE IT A LITTLE GAS AND IT JUMPS FORWARD FAST SO FAST I ALMOST HIT CARS AND PEOPLE WALKING AND I HAD IT IN THE FORD SHOP 5 OR 6 TIMES AND THEY SAY WILL PUT IT ON FORD WIRE AND FORD SAID THAT THE WAY IT SHOULD WORK AND IT WON'T HURT THE TRANSMISSION I THINK THAT IS WRONG AND UNSAFE I ONLY HAD THE FORD ESCAPE FOR 3 MONTHS I CAN BE CONTACTED BY EMAIL AT [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
MY 2015 FORD ESCAPE WAS PARKED IN THE PARKING LOT WHERE MY WORK LOCATED. I HAVE NO PROBLEM TURNING THE ENGINE ON; HOWEVER, WHEN STARTED BACKING UP, THE STEERING WHEEL WAS SO HARD TO MANEUVER. I TRIED TURNING TO THE LEFT OR RIGHT TURN BUT IT IS LIKE HUSTLING AND FIGHTING A MUSCLED MAN. IT WAS IN THE MIDDLE OF THE NIGHT. IT WAS FREEZING. I THOUGHT ABOUT THE DANGER OF DRIVING THIS VEHICLE BECAUSE FOR THE FIRST TIME I NEVER FELT SAFE DRIVING MY FORD ESCAPE THAT FRIDAY NIGHT (1/25/19).
SHIFTER CABLE BROKE AT TRANSMISSION END. A BUSHING THAT HELPS CONNECT THE CABLE TO THE TRANSMISSION BROKE. IT ALLOWED ME TO PARK THE CAR WITHOUT THE TRANSMISSION IN PARK AND WITHOUT RECEIVING ANY AUDIBLE WARNING. IT ALSO CAUSED THE TRANSMISSION TO BE STUCK IN THE D POSITION, NOT ALLOWING ME TO START THE CAR AS I HAD NO WAY OF CHANGING GEARS. IF THE CAR WAS ON A HILL, IT WOULD'VE ROLLED AWAY, CREATING A DANGEROUS SITUATION.
ELECTRICAL PROBLEM: ON MY 2015 FORD EXCAPE IVE HAD ONLY ABFEW MONTHS AT 40,000 MFILES THE DASH BOARD LIGHTS AND KEYS GO CRAZY WHEN VEHICAL IS TURNED OFF THEN CANT UNLOCK DOORS. WHEN CUT CAR BACK ON COMPUTERS ARE BLACK. WAS DRIVE DOWN THE ROAD AND COMPUTER GOES BLANK JUST LIKE YOU CUT THE CAR OFF LOST ALL ELECTRICAL USE. HAD TO WAIT A FEW MINS TO RESTART CAR. I CALLED DEALER AND THEY SAY NO RECALL ON MY VEHICLE. AS I READ THE REVIEWS MY EXCAPE IS DOING THE SAME AS OTHERS. I THINK FORD SHOULD FIX THIS AS IT IS THE SAME AS OTHERS LIKE THIS EXCAPE.
FACTORY LUG NUTS ON CAR COULD NOT BE REMOVED FOR ROUTINE MAINTENANCE/ VEHICLE SERVICING. BROKEN LUG WAS DRILLED OUT AND ALL LUGS REPLACED AT THE FORD DEALERSHIP. DEALER RECOMMENDED AN AFTERMARKET LUG NUT KIT TO AVOID REPEAT OF THE ISSUE. THESE PARTS NEED TO BE RECALLED BEFORE SERIOUS SAFETY ISSUES ARE REALIZED. I HAVE THE BAD PARTS AND RECEIPT OF MY SERVICE VISIT FOR MY RECORDS. I WILL BE CONTACTING FORD REQUESTING REIMBURSEMENT FOR THESE FAILED PARTS. RIDICULOUS TO THINK I WOULD HAVE NEEDED TO CALL FOR A TOW TRUCK IF I HAD A FLAT TIRE ON SIDE OF THE FREEWAY.
MY MULTIPLE FUNCTION DISPLAY HAS GONE BLANK WHICH DISPLAYS ALL WARNING CHIMES, MESSAGES AND MILEAGE. I CONTACTED FORD CUSTOMER SERVICE ABOUT THE RECALL THEY HAD THAT WAS SUBMITTED ON THAT MODEL AND YEAR AND THEY TOLD ME MY VEHICLE WAS NOT INCLUDED. BECAUSE OF THE SAME EXACT THING DESCRIBED IN THE RECALL I FEEL FORD SHOULD REPAIR MY VEHICLE AT NO CHARGE. RECALL # 15C03 THANK YOU!
I HAVE A FLAT TIRE. WHEN GOING TO CHANGE IT, I FOUND THAT THE LUG WRENCH WOULD NOT FIT THE LUG NUTS ON THE WHEELS. I WAS TOLD AT THE FORD DEALER THAT THE LUG NUTS SWELLED SO THE LUG WTENCH WOULD NO LONGER FIT THE LUGS PREVENTING THE TIRE FROM BEING REMOVED. I FEEL THIS IS A SAFETY HAZARD SINCE YOU CAN'T CHANGE THE TIRE. I WAS STUCK ON THE SIDE OF A MAJOR HIGHWAY FOR OVER 3 HOURS WAITING FOR ASSISTANCE AND HAD TO PURCHASE NEW LUG NUTS FOR MY CAR BECAUSE THEY WERE CHEWED UP GETTING THEM REMOVED. THEY WERE ALSO HARD TO TIGHTEN WHEN PUTTING ON THE SPARE TIRE.
I WAS SITTING I THE TRUCK LETTING IT WARM UP BEFORE I STARTED MY DAY I WAS SCROLLING THREW MY PHONE I LOOKED UP I SAW HUDGE FLAMES I REACHED TO UNLOCK THE DOOR WHEN I REALIZED THE LOCKS STOPPED WORKING I WAS LOCKED IN THE CAR LUCKILY I HAD MY WINDOWS CRACKED ENOUGH TO REACH OUT AND OPEN THE DOOR THE RADIO BLEW UP ON MY WAY OUT THE CAR IT WAS SO HOT I DIDN'T EXPECT ANYTHING I NEVER HAD THIS PROBLEM BEFORE SCARED ME TO DEATH WORST CAR EXPERIENCE OF MY LIFE I WAS SCARED TO DEATH I CAN'T EXPLAIN HOW BAD I FEEL MY TRUCK WAS MY NEW BEST FRIEND I KEPT THE TRUCK CLEAN PRETTY I'M HURT IT'S BURNED ALL UP ALMOST TOOK MY LIFE IF I WOULD HAVE LOOK UP ANY LATER I WOULD HAVE DIED
WITH NO WARNING MY 2015 EDGE SPORT, WITH ONLY 20,700 MILES, SUDDENLY LOST POWER (DIED) AND A LIGHTED WRENCH APPEARED ON DASHBOARD WITH"'HILL ASSIST"?. FORTUNATELY NO VEHICLES WERE IMMEDIATELY BEHIND AND I WAS ABLE TO SAFELY COAST TO THE SIDE. I WAS THEN ABLE TO RE-START THE ENGINE. THE DEALERSHIP'S 'FIX' WAS TO RESET THE COMPUTER BUT I DON'T KNOW IF THAT HAS TRULY RESOLVED THE ISSUE. I AM VERY CONCERNED THIS COULD HAPPEN AGAIN UNDER MORE DANGEROUS CIRCUMSTANCES.
ENGINE BYPASS COOLANT VALVE HAS CAME ON. CAR IS CURRENTLY RUNNING HARD BUT NOT OVERHEATING
RECEIVED SAFETY RECALL NOTICE NUMBER 15C06 ENGINE COULD REMAIN RUNNING WHEN THE KEY IS TURNED OFF AND REMOVED FROM THE IGNITION CALLED AND WAS TOLD ITS NOT ACTUALLY A RECALL CONFUSED AND CONCERNED AS TO WHY THE PAPER SAYS SAFETY AND THE DEALER SAYS ITS NOT REALLY
TL* THE CONTACT OWNS A 2015 FORD ESCAPE. WHILE DRIVING 35 MPH, THE VEHICLE COMPLETELY SHUT OFF WHILE AT A STOP SIGN. THE VEHICLE WAS ABLE TO RESTART AND BEGAN VIBRATING. THE CONTACT EXITED THE VEHICLE AND FELT A RUSH OF AIR COMING FROM THE FUEL TANK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO FOUND FAILURE CODE NUMBER: 1450 REGARDING THE EVAP CANISTER. THE VEHICLE WAS TAKEN TO BIG STAR FORD (17717 SOUTH FWY, MANVEL, TX 77578, (844) 745-4026) AND THE EVAP CANISTER WAS REPAIRED. THE FAILURE MILEAGE WAS 47,000.
I AM VERY ANGRY. I OWED THIS CAR LESS THAN TWO YEARS AND EVEN BOUGHT THE BODY WRAP AND POWERTRAIN BUMPER TO BUMPER WARRANTY YET THE PURGE VALE WENT BAD. FORD CALLS IT A VALVE YET THE MANUFACTURER OF THE PART CALLS IT A TUBE, SO THE WARRANTY WILL NOT COVER IT. I SEE THIS VERY PART IS THE SAME FOR THE FORD FUSION FOR THE SAME YEAR, YET ITS NOT COVERED WITH A RECALL....WHY.
WHILE DRIVING MY 2015 FORD ESCAPE DOWN A MOUNTAIN ROAD, THE BOLT FOR THE VACUUM PUMP DRIVING THE POWER ASSISTED BRAKES SHEARED OFF (SIMILAR TO THE RECALLED ISSUE ON FORD EDGE AND EXPLORER VEHICLES). WHEN THIS HAPPENED IT FELT AS IF THERE WERE NO BRAKES AT ALL AND IT TOOK ALL OF MY FORCE (I'M A 300LB 6'4" MALE) APPLIED TO THE BRAKE PEDDLE TO STOP THE CAR. THE CAR WAS TOWED BACK TO THE DEALERSHIP WHERE IT WAS REPAIRED. I WAS TOLD THIS IS A COMMON ISSUE ON FORD VEHICLES WITH THE ECOBOOST ENGINE AND CAM DRIVEN VACUUM PUMP. HAD I BEEN DRIVING IN TRAFFIC OR AT FREEWAY SPEEDS, A VEHICLE COLLISION WITH INJURIES WOULD LIKELY HAVE OCCURRED AS THERE WAS NO WARNING THAT THE POWER ASSIST HAD STOPPED WORKING.
GOT A NAIL IN ONE TIRE. TOOK IT TO DISCOUNT TIRE FOR REPAIR. THEY COULDN'T GET THE LUG NUTS OFF AND TOLD ME ABOUT THE PROBLEM PEOPLE WERE HAVING WITH THE 2 PIECE LUG NUTS. GOT ANOTHER FLAT A FEW MONTHS LATER AND WAS AGAIN NOT ABLE TO USE THE SPARE TIRE BECAUSE WE COULDN'T GET THE LUG NUTS OFF. FORD DEALER TOLD ME TO GET AFTERMARKET ONE PIECE LUG NUTS AND CHANGE THEM ALL OUT. I'M AN OLDER FEMALE AND NO LONGER FEEL SAFE DRIVING THE VEHICLE BECAUSE I AM NOT ABLE TO USE THE SPARE AND MIGHT GET STRANDED IF I HAVE ANOTHER FLAT. FORD REALLY NEEDS TO GET THIS FIXED, NOT JUST FOR ME, BUT FOR EVERYONE WHO OWNS A FORD THAT IS EXPERIENCING THIS PROBLEM. THIS MAY BE THE LAST FORD I BUY.
TAKATA RECALL NOT SURE IF OUR VEHICLE IS ON THE PROBLEM LIST.
THE INSTRUMENT PANEL CLUSTER SCREEN MULTIPLE FUNCTION DISPLAY FAILED TO DISPLAY INFORMATION. THE MULTI FUNCTION DISPLAY WOULD SHOW EITHER A BLACK OR GRAY SCREEN, PERIODICALLY WITH WHITE LINES, WITH NO READOUTS SHOWING AT ALL. APPARENTLY A RECALL (15CO3) WAS ANNOUNCED AND THE DEALER PERFORMED THE RECOMMENDED SOFTWARE UPDATE AT 32,837 MILES WHICH DID NOT SOLVE THE PROBLEM PERMANENTLY. THE PROBLEM REAPPEARED AT APPROXIMATELY 39K MILES. THE DEALER ATTEMPTED TO MAKE REPAIRS USING A SOFTWARE UPDATE. THE SOFTWARE UPDATE FAILED TO REMEDY THE PROBLEM AND THE DEALER INSTALLED A NEW INSTRUMENT CLUSTER AT MY EXPENSE. I AM ASKING YOU IF THIS SHOULD BE COVERED UNDER THE ORIGINAL RECALL OR IF AN ADDITIONAL RECALL HAS BEEN ESTABLISHED OR SHOULD BE ESTABLISHED.
I PARKED IN A PARKING SPACE AT THE GROCERY STORE AND STARTED ROLLING BACKWARDS ALMOST HITTING A CUSTOMER WALKING! I WAS IN PARK, BUT THE DASHBOARD SAID I WAS IN REVERSE! WHAT THE HECK? HOW DANGEROUS IS THIS! I COULD NOT MOVE THE SHIFTER OR TURN THE CAR OFF. I HAD TO WAIT HOURS FOR A TOW TRUCK. I'M SO GLAD THAT I DID NOT ROLL BACK AND HIT SOMEONE OR SOMETHING. THIS IS A VERY CONCERNING SAFETY ISSUE AND I TRUST THAT MY LOCAL FORD DEALER WILL TAKE CARE OF IT, NO QUESTIONS ASKED, SO THAT I CAN GET MY CAR BACK AND GET TO WORK.
SHIFTER CABLE BUSHINGS PROBLEM! I PARKED IN A PARKING SPACE AT THE GROCERY STORE, PUT THE CAR IN PARK, AND STARTED ROLLING BACKWARDS ALMOST HITTING A CUSTOMER BEHIND ME. MY SHIFTER WAS IN PARK, BUT THE DASHBOARD SAID I WAS IN REVERSE. I WAS STUCK AND COULD NOT TURN THE CAR OFF AND HAD TO WAIT HOURS FOR A TOW. NOW I'M WITHOUT A CAR TO GET TO WORK. WHAT IF I HIT THE LADY THAT WAS WALKING BEHIND ME? THIS IS A VERY CONCERNING SAFETY ISSUE AND I TRUST THAT MY LOCAL FORD DEALER WILL TAKE CARE OF THIS, NO QUESTIONS ASKED, AND GET MY CAR BACK SO THAT I CAN GET TO WORK. VERY SCARY AND SO THANKFUL THIS DIDNT RESULT IN DAMAGE OR INJURY. THE BUSHING THAT ATTACHES THE SHIFTER CABLE TO THE TRANSMISSION DETACHED FROM THE TRANSMISSION. A DEGRADED SHIFTER CABLE BUSHING THAT DETACHES FROM THE TRANSMISSION ALLOWED THE TRANSMISSION TO BE IN A GEAR STATE DIFFERENT THAN THE GEAR SHIFT POSITION SELECTED DRIVER. THE CONDITION ALLOWED DRIVER TO MOVE THE SHIFT LEVER TO 'PARK' AND REMOVE THE IGNITION KEY, WHILE THE TRANSMISSION MAY NOT BE IN 'PARK,' WITH NO WARNING MESSAGE OR AUDIBLE CHIME. IF THE PARKING BRAKE IS NOT APPLIED, A DEGRADED SHIFTER CABLE BUSHING THAT DETACHES FROM THE TRANSMISSION COULD RESULT IN UNINTENDED VEHICLE MOVEMENT, INCREASING THE RISK OF INJURY OR CRASH.
TL* THE CONTACT OWNS A 2015 FORD ESCAPE. WHEN THE VEHICLE WAS STARTED, THE INSTRUMENT PANEL WENT BLANK WITHOUT WARNING. THE VEHICLE WAS TAKEN TO SAKELARIS FORD OF VERSAILLES (573-378-4653, LOCATED AT 1001 W NEWTON ST, VERSAILLES, MO 65084) WHERE IT WAS STATED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 41,000. *TT*JB
MOVED SHIFT LEVER TO DRIVE AND APPLIED GAS. VEHICLE STARTED TO GO IN REVERSE. THIS OCCURRED IN SCHOOL PARKING LOT AND FORTUNATELY NO ONE WAS HURT AND THERE WAS NO PROPERTY DAMAGE. SHOP IDENTIFIED BROKEN SHIFT CABLE. REPAIRS PENDING.
I WAS EXITING THE FREEWAY RAMP AND MY BRAKES WERE ROCK SOLID. I TOOK IT TO A REPAIR SHOP AND THE FOUND THAT MY BRAKE BOOSTER AND VACUUM PUMP WERE AFFECTED DUE TO SOMETHING HAD BROKEN OFF OF THE CAMSHAFT. I WAS INFORMED BY FORD IT REQUIRES THE ENGINE TO BE BROKEN DOWN TO SERVICE THE CAMSHAFT.
TL* THE CONTACT OWNS A 2015 FORD ESCAPE. WHILE MAKING A TURN, THE STEERING LOST POWER WITHOUT WARNING. THE VEHICLE WAS TOWED TO KLABEN FORD LINCOLN OF WARREN, INC. (888-428-3823, LOCATED AT 3853 YOUNGSTOWN RD SE, WARREN, OH 44484) WHERE IT WAS DIAGNOSED THAT THE STEERING RACK NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 81,000.
DRIVING ALONG AND THE DASHBOARD WENT OFF AND ON. WINDOWS WON'T GO UP OR DOWN. NO LIGHTS. EVERYTHING WAS FLASHING. CAR ONLY HAS 22,000 MILES ON IT. IT IS ALSO ALWAYS KEPT IN THE GARAGE. ELECTRICAL SYSTEM PROBLEMS. IT'S AN SEL AND 6 CYLINDERS. I WAS ON A CITY STREET AND JUST DROVE IT STRAIGHT TO BILL KNIGHT FORD. THEY GAVE ME NO CAR AND I'M SINGLE SO IT'S MY ONLY MEANS OF TRANSPORTATION. I AM ALSO A RETIRED TEACHER AND IT IS DIFFICULT TO BUY A CAR. I EXPECT MORE OUT OF A FAIRLY NEW CAR.
MY STEP DAUGHTER WAS PARALLEL PARKING WITH HER UNCLE AND THE VEHICLE WOULD NOT TURN SO HER UNCLE GO IN THE DRIVER SEAT AND IT WAS FINE FOR ABOUT A MINUTE AND IT WOULD NOT TURN FOR HIM. SO THEY TURNED THE VEHICLE OFF FOR 20 MINUTES AND THEN IT WAS FINE. I AM GLAD THEY WERE DRIVING SLOW IN A PRACTICE AREA FOR PARALLEL PARKING. MAYBE FORD WILL DO A RECALL ON THIS AND FIX THE PROBLEM.
IN THE EVENING ON 9/4/18 I HAD BEEN SITTING IN MY CAR, WHICH WAS PARKED AND TURNED OFF, WAITING FOR ABOUT 30 MINUTES TO PICK UP MY SON. I HAD RECENTLY PURCHASED THE CARE AS A USED VEHICLE ON 8/13/18. I HAD THE CAR KEY FOB IN MY LEFT JEANS POCKET. I SUDDENLY FELT AN INTENSE PAIN SENSATION RIGHT WHERE THE KEY FOB WAS LOCATED. THINKING I HAD POKED MYSELF WITH ONE OF THE ATTACHED KEYS (FOR HOME AND WORK), I IMMEDIATELY REMOVED THE KEY FOB FROM MY POCKET AND TOSSED IT INTO A CUP HOLDER. THE INTENSITY OF THE PAIN, HOWEVER, CONTINUED TO PROGRESS. ABOUT 4 HOURS LATER, I WAS FINALLY ABLE TO TAKE A LOOK AT THE AREA. IT WAS IN THE SHAPE OF THE KEY FOB WITH AN ULCERATED AREA IN THE MIDDLE. IT WAS EXTREMELY RED AND SWOLLEN. I CLEANED THE AREA GENTLY, AS IT WAS INTENSELY PAINFUL LIKE A BURN. THE NEXT DAY, THE AREA WAS MUCH MORE SWOLLEN AND HOT TO THE TOUCH. AS THE DAY PROGRESSED, THE AREA BEGAN OOZING AND BLISTERING. THE PAIN CONTINUED TO BE VERY INTENSE. IN THE LATE AFTERNOON ON 9/5/18, I VISITED A DOCTOR AT MY PRIMARY CARE FACILITY. I WAS DIAGNOSED WITH A SECOND DEGREE BURN WITH A SECONDARY INFECTION. A PRESCRIPTION OF ANTIBIOTICS WERE PRESCRIBED, WHICH I BEGAN IMMEDIATELY. ON THE MORNING OF 9/6/18, THE OOZING HAD RESOLVED FOR THE MOST PART. THOUGH THE AREA WAS STILL SWOLLEN AND PAINFUL, IT HAD SIGNIFICANTLY IMPROVED AFTER 2 DOSES OF ANTIBIOTICS.
TL* THE CONTACT OWNS A 2015 FORD ESCAPE. WHILE ATTEMPTING TO PLACE THE GEAR IN PARK, THE SHIFTER CABLE FRACTURED WITHOUT WARNING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO CALL THE DEALER. THE DEALER WAS NOT CALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO REPLACED THE SHIFTER CABLE. THE FAILURE MILEAGE WAS 90,564.
TL* THE CONTACT OWNS A 2015 FORD ESCAPE. WHEN THE VEHICLE WAS STARTED, SMOKE CAME FROM THE EXHAUST AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO KEN GRODY FORD CARLSBAD (5555 PASEO DEL NORTE, CARLSBAD, CA 92008, (800) 748-7303) AND THE CONTACT WAS INFORMED THAT THE HEAD GASKET WAS BLOWN AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 78,348.
2015 FORD ESCAPE STALLING IN TRAFFIC. MY CAR THAT HAS LESS THEN 60K MILES ON IT STALLED IN TRAFFIC 2X IN THE PAST 14 DAYS. I WAS TRANSPORTING PASSENGERS THE FIRST TIME THROUGH DOWNTOWN DENVER AND THE CAR JUST STOPPED RUNNING. I HAD IT TOWED TO THE DEALERSHIP WHERE THEY HAD IT 5 DAYS AND FIXED THE FUEL PRESSURE SENSOR. I PICKED UP THE CAR AND IT HAD NEW ISSUES, AS WELL AS THE ORIGINAL PROBLEM. I WAS DRIVING IT LESS THEN 24 HOURS LATER MERGING ON THE HIGHWAY WITH PASSENGERS IN MY CAR AND IT JUST STOPPED RUNNING. THE CAR HAS BEEN BROKEN DOWN FOR 12 DAYS NOW.
WHEN DRIVING AT ANY SPEED GREATER THAN 15 MPH REMOVING PRESSURE FROM GAS PEDAL CAUSES RPM TO DROP FROM 4000 TO 1000 AND CAR JERKS SUDDENLY. WHEN SWITCHING FROM 1ST TO 2ND GEARS THE CAR JERKS. WHEN ACCELERATING THE CAR IS SLOW TO TAKE OFF, OR WON'T PICK UP SPEED CAUSING NEAR COLLISIONS.
OCCASIONALLY, WHEN OPERATING MULTIPLE WINDOWS FROM THE DRIVER'S DOOR PANEL, THE LOCKS ENGAGE OR DISENGAGE. THUS FAR, THIS SYMPTOM ONLY HAPPENS IN PARK. ALSO, UPON PLACING THE KEY IN THE IGNITION AND TURNING TO ACC, THE VISTA ROOF OCCASIONALLY BEGINS TO RETRACT WITHOUT THE OPERATOR TOUCHING ANY OF THE VISTA ROOF CONTROLS.
I WAS DRIVING THE VEHICLE ON TWO OCCASIONS AND THE INSTRUMENT PANEL WENT BLANK WHICH LEFT ME WITH NO INSTRUMENTS OR HEADLIGHTS. IT IS CURRENTLY AT BEYER FORD DEALERSHIP IN MORRISTOWN NJ AND THEY HAVE TOLD ME THAT THE BODY CONTROL MODULE HAS FAILED. I SEE A RECALL FOR 2015 FORD ESCAPES MANUFACTURED IN LOUISVILLE KY DURING THE TIME MY VEHICLE WAS MANUFACTURED. MY VEHICLE WAS NOT INCLUDED IN THIS RECALL. THE RECALL # IS 15V406000 ON YOUR WEBSITE.
WHEN DRIVING AT ANY SPEED GREATER THAN 15 MPH REMOVING PRESSURE FROM GAS PEDAL CAUSES RPM TO DROP FROM 4000 TO 1000 AND CAR JERKS SUDDENLY. PRESSING GAS WHEN THAT OCCURS CAUSES CAR RPM TO INCREASE WHILE MPH DOES NOT THEN CAR JERKS HARD AGAIN. CAN OCCUR WHILE DRIVING IN CITY OR HIGHWAY
VEHICLE WAS IN MOTION AND THE STEERING WENT OUT AND I COULDN'T STEER THE VEHICLE. I WAS ON A SECONDARY TWO WAY RURAL ROAD, IF I HAD BEEN ON THE HIGHWAY GOING 70 MILES AN HOUR I WOULD BE DEAD AS I HAD NO CONTROL OF THE VEHICLE. I WAS ABLE TO GET THE CAR TO THE DEALER, WITH GREAT DIFFICULTY, FOR SERVICE. I REVIEWED INFORMATION ON-LINE AND THIS APPEARS TO HAVE HAPPENED TO OTHER FORD VEHICLES AND THERE WAS A RECALL. I'M BEING TOLD I HAVE TO PAY TO HAVE THE CAR FIXED SINCE THERE IS NO RECALL FOR THE 2015 ESCAPE AND THERE WAS NO LOANER SO I HAVE TO ALSO PAY FOR A RENTAL. I CONTACTED FORD AND HAVE A CASE NUMBER CAS-15434220. I'M FILLING OUT THIS FORM IN HOPES THAT NO ONE ELSE HAS THIS HAPPEN RESULTING IN SOMEONE BEING KILLED BECAUSE OF A CONTINUED KNOWN ISSUE WITH FORD.
ENGINE STALLES AND HP DROPS. CANT GO PASS 7MPH UNTILL YOU FLOOR IT FOR AWHILE OR STOP AND TURN IT OFF AND RESTART THE SUV.IT HAPPENED AS DRIVEN DOWN THE STREET THREE TIMES.
THE MESSAGE CENTER ON MY INSTRUMENT CLUSTER WENT BLANK NOTHING ON THE SCREEN IT'S ALL WHITE
UPON UTILIZING THE REMOTE KEY FOG TO UNLOCK THE VEHICLES DRIVERS DOOR, THE DOOR HANDLE FELL OFF WHEN I ATTEMPTED TO OPEN THE DOOR IN THE PARKING LOT OF A BUSINESS AFTER RETURNING RETURNING TO MY VEHICLE FROM SHOPPING.
THE LIFTGATE LATCH FAILED CAUSING THE LIFTGATE TO NOT PROPERLY CLOSE AND BE SECURED. WE HAD TO DRIVE WITH THE GATE OPEN AS IT WOULD NOT LATCH. THE VEHICLE HAS A RECALL FOR THE DOOR LATCHES WHICH ARE SIMILAR. THE LIFT GATE LATCH SHOULD HAVE BEEN INCLUDED IN THE RECALL HOWEVER ACCORDING TO OLATHE FORD 913-325-4360, THIS IS NOT COVERED UNDER THE RECALL AND IS A COST TO ME OF OVER $350.00 REFER TO RECALL NOTICE NHTSA CAMPAIGN NUMBER: 16V643000 WHICH DOES NOT SPECIFY JUST THE 4 DOORS, JUST "DOORS" HOWEVER THE REAR LIFT DOOR PER THE DEALER IS NOT INCLUDED
TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE MOVED WHILE ENGAGED IN PARK. THE DEALER (KELLER BROS FORD LEBANON, 1030 SCHAEFFER RD, LEBANON, PA 17042, (717) 949-2000) CONFIRMED THAT THE SHIFTER CABLE FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL AND SUGGESTED THAT THE CONTACT CALL NHTSA TO FILE A COMPLAINT. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 111,000.
SHIFTER CABLE BROKEN
I WAS DRIVING MY 2015 FORD ESCAPE SE WITH 95,000 MILES DOWN THE HIGHWAY GOING 55MPH WHEN I HEARD A FAINT WHISTLING NOISE. I DIDN'T THINK ANYTHING OF IT AT FIRST BECAUSE IT WAS SO FAINT, BUT THEN I REALIZED I WAS PUSHING THE GAS AND THE RPMS WOULD SHOOT UP VERY HIGH BUT THE CAR DID NOT ACCELERATE. I IMMEDIATELY STARTED PULLING OFF THE ROAD RAPIDLY SLOWING DOWN. I GOT OFF AND I KEPT PUSHING THE GAS TRYING TO GET MYSELF OFF UNTIL I WAS ALMOST COMPLETELY STOPPED. AT ONE LAST ATTEMPT TO GET MYSELF TO A SAFE SPOT TO BE STOPPED I PRESSED THE GAS THE CAR LUNCHED FORWARD AND MADE A VERY LOUD CLUNKING NOISE. AT THIS POINT I DIDN'T THINK THE CAR WOULD GO AGAIN SO I CALLED A TOW TRUCK. AFTER EVERYTHING COOLED DOWN IT DROVE FINE FOR THE TOW TRUCK DRIVER BUT I DIDN'T FEEL SAFE DRIVING THE VEHICLE. IT WAS TOWED TO THE SERVICE CENTER OF THE DEALERSHIP WHERE I BOUGHT THE CAR. THE MAN THERE EXPLAINED TO ME THE REASON IT STOPPED ACCELERATING IS BECAUSE OF A 'SAFTEY' FEATURE CALLED LIMP MODE WHERE YOUR CAR SHIFTS INTO A LOWER GEAR TO AVOID FURTHER DAMAGE. AFTER A FEW DAYS THEY TOLD ME I NEEDED TWO NEW SENSORS THAT DETECT WHEN THE TRANSMISSION IS OVER HEATING. I PAID $350 FOR THAT AND WENT ON MY WAY. NOT EVEN 20 BLOCKS AWAY FROM THE SERVICE CENTER THE CAR STARTED MAKING THE EXACT SAME NOISE AND BROKE DOWN IN THE MIDDLE OF A BUSY STREET. WE HAD IT TOWED BACK THE SERVICE CENTER. THEY HAD IT BROUGHT TO FORD AND FORD SAID THAT IT NEEDED A NEW TRANSMISSION. I DON'T THINK A CAR WITH NOT EVEN 100,000 MI
TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT STATED THAT THE REAR DRIVER SIDE OF THE VEHICLE MOVED AND SHIFTED INADVERTENTLY. ALSO, THE REAR OF THE VEHICLE MADE AN ABNORMAL CLUNKING SOUND. DUE TO THE FAILURE, THE REAR PASSENGER TIRE WAS DETERIORATING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER (MULLINAX FORD OF PALM BEACH, 1210 NORTHLAKE BLVD, LAKE PARK, FL 33403, (561) 275-2052) WAS MADE AWARE OF THE FAILURES, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURES AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 46,000. *TT
THE BATTERY IS MOUNTED WITH A TOP STRAP THAT KEEPS THE BATTERY IN THE BOX, BUT IT DOES NOT PREVENT THE BATTERY FROM MOVING AROUND IN THE BOX. THE POSITIVE CABLE THAT ATTACHES TO THE BATTERY IS VERY RIGID - IT DOES NOT ALLOW THE FREE MOVEMENT OF THE BATTERY. RESULT: THE POSITIVE BATTERY POST IS BEING STRESSED SEVERELY, CAUSING BATTERY FAILURE, INCLUDING INTERMITTENT OPERATION DUE TO THE POSITIVE BATTERY POST MOVEMENT (NOT SUPPOSED TO HAPPEN) MAKING OPEN AND THEN CLOSED CIRCUIT CONNECTIONS. IT IS POSSIBLE/PROBABLE THAT THIS CONDITION WILL RESULT IN AN EXPLOSION. POOR DESIGN. IF THE ENGINEERS WANT TO ALLOW THE BATTERY TO MOVE WITHIN THE BOX, THEY MUST PROVIDE A FREE-FLOATING POSITIVE BATTERY CABLE, OR MODIFICATIONS MUST BE MADE TO SECURE THE BATTERY SO IT DOES NOT MOVE. THERE ARE MANY FORD ESCAPE OWNERS EXPERIENCING THE SAME TYPE OF BATTERY PROBLEMS I HAVE HAD, ON THE FORDESCAPE.ORG FORUM. THERE ARE SEVERAL PHOTOS OF FORD ESCAPE BATTERY EXPLOSIONS ON THE INTERNET. HOPING YOU CAN ACT FAST BEFORE SOMEONE IS INJURED!
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2015 Ford Escape → · Every Escape year → · How the figures are calculated →