2015 Ford Escape complaints

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. WHILE THE VEHICLE WAS PARKED, THE SERVICE STEERING WARNING INDICATOR ILLUMINATED AND THE STEERING SEIZED. THE VEHICLE WAS TOWED TO GARNET FORD (1610 WILMINGTON PIKE, WEST CHESTER, PA 19382, (610) 358-5600) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 5,785. *BF *TP

WHILE I WAS DRIVING UP I95 IN NEW JERSEY I PULLED INTO A REST STOP FOR GAS. TURNED THE CAR OFF TO GET GAS. WHEN I TURNED THE CAR BACK ON, I NO LONGER HAD POWER STEERING. AFTER ATTEMPTING TO RECONNECT BY TURNING THE CAR OFF AND ON NOTHING HELPED. I THEN HAD TO DRIVE THE FINAL HOUR TO MY HOUSE WITH NO POWER STEERING WHICH WAS VERY DIFFICULT AND OBVIOUSLY DANGEROUS. I COULD HOLD A STRAIGHT LINE AND MAKE TURNS WHEN NECESSARY BUT TO MAKE ANY TYPE OF SWERVE TO AVOID SOMETHING WOULD HAVE BEEN IMPOSSIBLE SO LUCKILY THIS HAPPENED LATE AT NIGHT WITH NO ONE ON THE ROAD. WHEN I BROUGHT THE CAR INTO THE FORD DEALERSHIP THEY SAID THIS PROBLEM WAS NOT COVERED UNDER MY WARRANTY BECAUSE THE CAR IS NOW OVER 4 YEARS OLD AND HAS 63,000 MILES ON IT. (WARRANTY EXPIRED AT 60,000). THEY ENDED UP HAVING TO COMPLETELY REPLACE THE POWER STEERING RACK AND ALL WHEEL DRIVE SYSTEM COSTING $3,400 OUT OF POCKET. I FOUND THIS LACK OF OWNING UP TO AN OBVIOUS FLAW IN THE DESIGN OF THE CAR COMPLETELY IRRESPONSIBLE. ON TOP OF THAT, FORD CARS SUCH AS THE 2011-2013 FUSION HAVE BEEN RECALLED FOR THIS EXACT SAME ISSUE. THAT BEING SAID I REQUEST YOU LOOK INTO THIS ISSUE FOR MY 2015 FORD ESCAPE MODEL BECAUSE I AM LEARNING I AM NOT THE FIRST PERSON TO EXPERIENCE THIS ISSUE. THIS IS AN EXTREMELY DANGEROUS DESIGN FLAW AND FORD IS NOT OWNING UP TO THE ISSUE. PASSING THIS MASSIVE FINANCIAL BURDEN ON ME AS A CUSTOMER IS ALSO UNACCEPTABLE. ATTACHED PLEASE FIND THE WORK ORDER FROM THE FORD DEALERSHIP. THANKS FOR ANY HELP YOU C

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. UPON STARTING THE VEHICLE, THE MULTI-FUNCTIONING INSTRUMENT PANEL CLUSTER BECAME INOPERATIVE AND THE DISPLAY WAS BLANK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 15V406000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT STATED THAT THE INSTRUMENT PANEL DID NOT ILLUMINATE. THE VEHICLE WAS TAKEN TO FOUR SEASONS FORD (601 DUNCAN HILL RD, HENDERSONVILLE, NC 28792, (828) 693-4281) WHERE THE CONTACT WAS INFORMED THAT A DIAGNOSTIC TEST WAS NEEDED TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.

ENGINE SHUT OFF WHILE DRIVING. CAR ALSO HAS BEEN HAVING A STARTING ISSUE. THE INSTRUMENT CLUSTER WOULD COME ON, FUEL PUMP WOULD PRIME, GO TO START AND NOTHING. IF THE BATTERY WAS UNPLUGGED FOR 5 MINUTES IT WAS MORE LIKELY TO START. THANKFULLY IT HAPPEN ON A CITY STREET AND NOT THE HIGHWAY THAT I WAS GOING TO BE GETTING ON.

CAR WAS PUT IN PARK, THE ENGINE WAS THEN TURNED OFF. THE KEY WAS REMOVED AND THE VEHICLE BEGIN TO ROLL WHILE EXITING THE CAR. DISPLAY SHOWS GEAR POSITION IS IN D.THE PHYSICAL POSITION OF THE SHIFTER IS IN PARK.. APPEARS SIMILAR TO A RECALL FOR A SHIFTER BUSHING FOR 2013-2014 FORD ESCAPES.

WHILE TURNING INTO A SUBDIVISION MY CAR REGISTERED A WARNING FOR OVERHEATING. THERE WAS NO VISIBLE SIGNS OR SMELLS OF OVERHEATING. I PARKED THE CAR IN A FRIEND'S DRIVEWAY AND TURNED IT OFF LIKE THE WARNING SIGNAL INSTRUCTED ME TO DO. UPON CHECKING, THE COOLANT WAS WITHIN RANGE AND NOT EMPTY. I LEFT THE CAR PARKED OVERNIGHT. THE NEXT DAY I STARTED THE CAR AND IT IMMEDIATELY REGISTERED HOT, AND PEGGED OUT THE NEEDLE. I PURCHASED A NEW COOLANT SENSOR FROM A FORD DEALERSHIP BUT THAT DID NOT CHANGE THE CAR REGISTERING HOT WHEN THE IGNITION WAS TURNED ON. THE CAR SPENT A WEEK WITHOUT BEING TURNED ON AND STILL REGISTERED HOT WHEN STARTED. I HAD THE CAR TOWED TO HILBISH FORD IN KANNAPOLIS, NC. THEY REPLACED A SECOND SENSOR AND A COOLANT BYPASS VALVE. THE REPAIR COST WAS $682.74. I HAVE BEEN IN CONTACT WITH FORD WHERE MY CONCERN HAS BEEN DOCUMENTED AND ASSIGNED CASE NUMBER - CAS-24112659-S7N8M3. WHILE RESEARCHING POSSIBLE RECALLS I DID DISCOVER THAT 2013 AND 2014 FORD ESCAPES HAD RECALLS FOR COOLANT ISSUES. MY ESCAPE IS A 2015 AND HAD ONLY 35239 MILES AT THE TIME OF THIS ISSUE. I WOULD LIKE THIS TO BE INVESTIGATED AND A POSSIBLE RECALL BE CONSIDERED.

I WAS DRIVING TO WORK. HAD NO NOISE , LIGHTS, OR WARNING OF ANY KIND..I WAS PUSHING ON THE GAS PEDAL..THE CAR QUIT MOVING. I THOUGHT MAYBE A COMPUTER ERROR. COASTED TO THE SIDE OF THE ROAD, TURNED THE CAR OFF..WAITED A MINUTE..RE STARTED IT..STARTED TO DRIVE..WENT JUST A FEW FEET AND IT DID IT AGAIN...AGAIN..NO NOISE, WARNING LIGHTS..NOTHING. I MADE A PHONE CALL..I WAS RIGHT AROUND THE CORNER FROM A CAR REPAIR SHOP. REALLY KINDA COASTED IN. OF COURSE THEY LOOKED AT IT..GAVE ME THE GREAT NEWS AS TO IT HAD CATASTROPHIC TRANSMISSION FAILURE. I HAD IT TOWED FROM THERE TO A FORD DEALERSHIP..THEY FOUND THE SAME ISSUE. THE TOW COMPANY THAT TOWED MY CAR IN THE NEXT 2 WEEKS TOWED 4 OF THEM..ALL WITH TRANSMISSION ISSUES. I ALSO TALKED TO A TRANSMISSION SHOP THAT STATED FORD IS HAVING AND HAS BEEN HAVING TRANSMISSION PROBLEMS. IR WAS A LITTLE SCARY AND DANGEROUS TO BE DRIVING 55MPH IN MORNING TRAFFIC AND HAVE YOUR CAR JUST WAIT MOVING.

THE BUSHING THAT ATTACHES THE TRANSMISSION SHIFTER CABLE TO THE TRANSMISSION DEGRADED OVER TIME AND CAUSED THE BUSHING TO DETACH FROM THE TRANSMISSION. THIS CAUSED ME TO BE ABLE TO MOVE THE SHIFT LEVER TO PARK AND TURN CAR OFF, WHILE THE TRANSMISSION WAS STUCK IN REVERSE WITH NO WARNING MESSAGE OR AUDIBLE CHIME.

POWER STEERING QUIT WORKING WHILE DRIVING

RECALL NUMBER: 18S20. THE SHIFTER CABLE BUSHING IS DEGRADED JUST LIKE THE RECALL NUMBER I MENTIONED AT THE BEGINNING. WHILE I WAS PARKED, I WAS NOT ABLE TO SHIFT MANUALLY AND THE DASH KEPT READING NEUTRAL. I WAS ABLE TO GET THE CABLE BACK ON THE TRANSMISSION IN ORDER TO GET THE VEHICLE HOME.

INSTRUMENT PANEL TURNED WHITE AND STOPPED WORKING.....THOUGHT IT WAS ON RECALL ....BUT FORD TOLD ME NO....WE HAVE HAD IT FIXED ....

WHEN DRIVING...IT SHUDDERS.......LIKE SOMETHING IS WRONG WITH THE TRANSMISSION.....

I WAS DRIVING MY 2015 FORD ESCAPE GOING ABOUT 50MPH WHEN MY STEERING WHEEL JUST FROZE. IT TOOK ALL OF MY STRENGTH TO TRY TO TURN THE WHEEL SO I COULD GET MYSELF OFF THE MAIN ROAD AND OUT OF EVERYONE'S WAY. I GOT MYSELF TO THE SIDE AND COULDN'T TURN THE WHEEL AT ALL. LUCKILY MY FAMILY WASN'T TOO FAR SO MY DAD WAS GONNA HELP ME GET MY CAR HOME BUT HE COULDN'T EVEN TURN THE WHEEL. WE HAD TO CALL FOR A TOW TRUCK. ALSO MY 2015 FORD ESCAPE WOULD STALL AFTER PUMPING GAS, TAKING SEVERAL ATTEMPTS TO START MY CAR AND AT TIMES NOT STARTING AT ALL AFTER FILLING MY TANK. IT HAS STALLED ON ME SERVERSL TIMES WHILE DRIVING ON THE MAIN ROAD LEAVING ME STRANDED AND HOLDING UP TRAFFIC ON BUSY ROADS. LOW TIRE PRESSURE/ TIRE PRESSURE SENSOR FAULT WARNING LIGHT APPEARS OFTEN EVEN THOUGH ALL TIRES ARE AT CORRECT PRESSURES ABS AND TRACTION CONTROL APPEARS NOISY CABIN MAKES BUZZING NOISES BEHIND STEREO EVEN WHEN CAR IS OFF STEREO MALFUNCTIONS HAPPEN OFTEN WHERE CDS GET STUCK AND STEREO SAYS 'NO CD' WHILE TRYING TO EJECT IT.

LOST ABILITY TO PUT SHIFTING LEVER IN DRIVE, NEUTRAL, OR REVERSE. TOOK SEVERAL TRIES TO PUT SHIFTING LEVER BACK INTO PARK. ONLY OPTION WAS TO TOW THE VEHICLE. FORD DEALER DISCOVERED IT WAS A PROBLEM WITH THE BUSHING FOR THE SHIFTER CABLE, WHICH IS A KNOWN PROBLEM AND ALREADY PART OF A SAFETY RECALL FOR 2013-2014 FORD ESCAPES BUT NOT 2015. THIS RECALL SHOULD BE EXTENDED TO 2015 ESCAPES AS WELL.

ON MY 2015 FORD ESCAPE I COULD NOT GET THE LUG NUTS OFF TO CHANGE THE TIRE ON 8/9/2019. HAD TO TAKE TO MECHANIC TO HAVE LUG NUTS REMOVED. IT APPEARS THE LUG NUT SWELLED UP AND THE LUG WRENCH THAT FORD SUPPLIED WITH THE VEHICLE DID NOT FIT

WARNING LIGHT COMES ON. TRANSMISSION HIT OK GOES OFF. MESSAGLIGHT GOES ON TO SHUT CAR OFF I DO THAT AN MESSAGE DOESN'T COME BACK ON. AT ONE TIME MY CAR EVEN SLOWED DOWNS TO 40 AND ANOTHER WARNING LIGHT CAME ON SHUT CAR OFF RESTARTED AN RAN OK. THAT WARNING LIGHT STAYED ON UNTIL TAKEN TO FORD GARAGE IN GIBSON CITY. THEY COULDN'T FIND ANYTHING WRONG SO RESET. THESE ALL BEGAN A MONTH AGO.

I HAVE A DOOR LATCH PROBLEM. LOOKED IT UP AND FOUND THAT IN SEP 2016 A SAFTEY RECALL WAS PUT OUT BY FORD FOR THE DOOR LATCHES FOR 2013 - 2015 FORD ESCAPES. I TRIED TO EXPLAIN THIS TO THE DEALERSHIP SERVICE CENTER AND THEY DO NOT HAVE THIS RECALL LISTED. I HAVE THIS PROBLEM AND I NEED IT FIXED.

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. WHILE DRIVING 40 MPH, THE VEHICLE WAS UNABLE TO SHIFT GEARS AND SHUT OFF IN THE MIDDLE OF THE ROAD. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS TAKEN TO VILLAGE FORD (LOCATED AT 23535 MICHIGAN AVE, DEARBORN, MI 48124, (313) 565-3900) WHERE IT WAS DIAGNOSED THAT THE BODY CONTROL MODULE NEEDED TO BE REPLACED AND REPROGRAMMED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 59,059.

MY TRANSMISSION STARTED HAVING A SHUDDERING IN THE FRONT END. AFTER TAKING IT TO THE DEALER I WAS TOLD THAT THE TORQUE CONVERTER AND TRANSMISSION IS GOING OUT. I STARTED NOTICING THE ISSUE WHEN I WAS ACCELERATING UP HILLS. IT FELT AS IF I WSA GOING OVER BUMPY ROADS. WHEN I WAS ON THE HIGHWAY THE VEHICLE ABRUPTLY SHUT OFF. I WAS ABLE TO GET IT STARTED AGAIN AND DRIVE IT TO A SHOP. I WAS TOLD THAT THIS IS A RECURRING ISSUE IN THE FORD ESCAPE BY THE DEALER AND BY SEVERAL OTHER TRANSMISSION SHOPS IN MY AREA. AFTER DOING RESEARCH ONLINE, I HAVE ALSO FOUND THOUSANDS OF COMPLAINTS IN REGARDS TO THE SAME ISSUE.

PURCHASED CAR 4/30/19 WITH 46,949 AT 47,323 AIRBAG LIGHT IS ON. RETURNED TO FORD 6/11/19 WITH 47,489 MILES AND FORD ADVISES IT IS COVERED UNDER THE SRS 5/60 WARRANTY. AFTER 3 DAYS IN THE SHOP, FORD SAID IT WAS A SEAT PAD SENSOR AND THEY HAVE TO ORDER THE PART. RETURNED 6/26/19 TO INSTALL A SEAT PAD SENSOR WHICH DID NOT FIX THE ISSUE. I WAS TOLD THEY WERE CONTACTING FORD FOR ASSISTANCE. IT HAS BEEN 26 DAYS AND NO ANSWERS. I DO NOT KNOW IF MAY SRS WORKS.

TRANSMISSION APPEAR TO HAVE A DELAY WHEN ATTEMPTING TO INCREASE SPEED. YOU PRESS THE GAS BUT THE CAR JUST SITS IN AN IDLE MODE AND AFTER A BIT IT CATCHES UP WITH ITSELF BUT MAKE A LOUD NOISE AND JOLTS THE CAR AGGRESSIVELY. THIS HAPPENS ON CITY STREET AND HIGHWAY WHEN I AM TRYING TO ACCELERATE.

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT STATED THAT THE INSTRUMENT PANEL WAS COMPLETELY BLACKED OUT AND DID NOT SHOW THE FUEL LEVEL, SPEED, OR ANY OTHER GAUGE. JONES FORD (2410 OCEAN HWY W, SHALLOTTE, NC 28470, (910) 754-4341) STATED THAT THEY WOULD HAVE TO CHARGE FOR A DIAGNOSTIC TEST. THE DEALER PROVIDED THE CARFAX INFORMATION, WHICH SHOWED THAT THE VEHICLE WAS PREVIOUSLY INVOLVED IN A CRASH PRIOR TO BEING PURCHASED BY THE CONTACT. THE CONTACT WAS NOT INFORMED OF THIS BY QUALITY FORD (1242 S MADISON ST, WHITEVILLE, NC 28472, (800) 530-0978) WHEN THE VEHICLE WAS PURCHASED. THE MANUFACTURER STATED THAT THERE WAS NO CURRENT RECALL AND MENTIONED REIMBURSEMENT IF A RECALL WAS ISSUED AFTER THE REPAIRS. THE CONTACT WAS ADVISED TO SAVE HER RECEIPTS. THE FAILURE MILEAGE WAS 31,000. *BF *TR

WHEN VEHICLE IS PLACED IN MOTION, THE REAR DOORS LOCK. ONCE LOCKED, THE PERSONS IN THE REAR SEATS CANNOT EXIT THE VEHICLE ON THEIR OWN. THIS HAS NOTHING TO DO WITH THE CHILD LOCKS. THE REAR PASSENGERS CAN ONLY EXIT IF THE DOORS ARE UNLOCKED FROM THE FRONT SEAT AREA OR IF A PERSON WITH THE KEY FOB PLACES A HAND ON THE OUTSIDE FRONT HANDLES. THIS IS A SIGNIFICANT SAFETY ISSUE. FOR EXAMPLE , IF THE FRONT PASSENGERS ARE INCAPACITATED AND THE VEHICLE IS ON FIRE OR SINKING IN WATER, THE REAR PASSENGERS ARE TRAPPED WITH NO WAY TO ESCAPE. THIS IS A DESIGN FLAW THAT FORD MOTOR COMPANY MUST ADDRESS BEFORE PEOPLE ARE SERIOUSLY INJURED OR KILLED.

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE DECELERATED AND LOST POWER IN VERY COLD WEATHER AND VERY HOT WEATHER. THE VEHICLE WAS PULLED OVER TO THE SHOULDER FOR A WHILE, BUT WAS ABLE TO RESTART. AFTER THE FAILURE, THE POWER STEERING, POWER ASSIST, AND CHECK ENGINE INDICATORS ILLUMINATED. THE CONTACT STATED THAT AFTER THE VEHICLE UNDERWENT AN OIL CHANGE IN NOVEMBER, THE ENGINE FAILED MULTIPLE TIMES. THE VEHICLE WAS DRIVEN TO WEBB FORD (9809 INDIANAPOLIS BLVD, HIGHLAND, IN 46322, (219) 924-3400) WHERE IT WAS DIAGNOSED THAT A COMPUTER UPGRADE WAS NEEDED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 14,356. THE VIN WAS UNKNOWN.

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 35-45 MPH ON SEVERAL OCCASIONS, THE ENGINE FAULT SERVICE WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT THE FAILURE RECURRED 5-10 MINUTES LATER. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED. THE CONTACT USED A DIAGNOSTIC TROUBLE CODE READER TO PERFORM A DIAGNOSTIC TEST ON THE VEHICLE, WHICH RESULTED IN CODE: P2111 REGARDING THE THROTTLE BODY. THE VEHICLE WAS NOT REPAIRED. CHAMPION FORD LINCOLN (LOCATED AT 140 SOUTHTOWN BLVD, OWENSBORO, KY 42303, (270) 684-1441) WAS NOTIFIED VIA TELEPHONE OF THE FAILURE. THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 85,700.

AIR CONDITIONER SPORADICALLY BLOWS SLIGHTLY COOL AIR, INSTEAD OF COLD AIR, WHEN DRIVING ON CITY OR HIGHWAY. NO DISCERNIBLE TIMING OR CONDITIONS THAT MIGHT BE UNDERLYING FACTORS.

IN JULY OF 2018 THE VEHICLE WOULD STALL AND HAD TO BE TOWED TWICE. TWO DIFFERENT DEALERSHIPS COULDN'T FIND THE ISSUE. THE ISSUE COULDN'T BE DUPLICATED WHILE IT WAS IN THEIR CARE. THE ONE DEALERSHIP DID AN INSTALL AND PROGRAM G10 ELECTRICAL/DRIVEABILITY?! THE VEHICLE DIDN'T STALL AGAIN UNTIL TWICE THIS MONTH JUNE 2019. IT OCCURRED AS I WAS BACKING OUT OF MY DRIVEWAY AND I WAS STUCK BETWEEN THE DRIVEWAY AND THE ROAD. AFTER SITTING 15 MINUTES IT STARTED UP AGAIN...LESS THAN ONE WEEK LATER THE VEHICLE LOST ENGINE POWER WHILE I WAS DRIVING AT 40MPH. LUCKILY I WASN'T ON A HIGHWAY. I WAS ON A RURAL ROAD AND I WAS ABLE TO USE WHATEVER MOMENTUM WAS LEFT TO ROLL TO THE SIDE OF THE ROAD. I HAD 8-10 CARS BEHIND ME AS THE VEHICLE SUDDENLY LOST POWER. HOW I DIDN'T CAUSE AN ACCIDENT IS STILL BEYOND MY COMPREHENSION. THE VEHICLE IS CURRENTLY STILL AT THE DEALERSHIP. FORD NEEDS TO LOOK INTO THIS ISSUE!!! I AM NOT THE FIRST!!! THIS VEHICLE IS A DEATH TRAP!!

WHILE DRIVING DOWN THE HIGHWAY AT APPROXIMATELY 60 MPH I HEARD A NOISE THAT SOUNDED LIKE THE TRACKS FLEW OFF THE ROOF OF MY CAR. WATER BEGAN LEAKING IN THROUGH THE ROOF, SO I THOUGHT THE SUNROOF MAY NOT BE CLOSED ALL THE WAY. I OPENED THE FABRIC COVER UNDERNEATH THE SUNROOF TO SEE WHERE AND IF IT WAS LEAKING AND WHEN I DID SHATTERED GLASS BEGAN FALLING IN ON ME. I IMMEDIATELY TRIED TO CLOSE THE FABRIC PORTION AGAIN, BUT I COULDN'T GET IT CLOSED. IT KEPT CRUMBLING UNTIL THE MAJORITY OF THE SUNROOF WAS COMPLETELY GONE. I NEARLY SWERVED INTO THE OTHER LANE ALMOST HITTING ANOTHER VEHICLE WHILE TRYING TO MANAGE THE SITUATION. I WASN'T PASSING UNDER ANY OVERPASSES AND I WASN'T FOLLOWING ANYONE TOO CLOSELY.

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT STATED THAT THE INSTRUMENT CLUSTER FAILED TO OPERATE PROPERLY, WHICH CAUSED THE GAUGES AND WARNING INDICATORS TO BECOME INOPERABLE. EBY FORD LINCOLN (2714 ELKHART RD, GOSHEN, IN 46526, (574) 534-3673) WAS NOTIFIED AND STATED THAT THE FAILURE WAS THE SAME AS FORD RECALL NUMBER 15C03: (INSTRUMENT CLUSTER MAY BE INOPERATIVE/FMVSS); HOWEVER, THE VEHICLE WAS EXCLUDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ALSO INDICATED THAT THE VEHICLE WAS EXCLUDED FROM THE MANUFACTURER RECALL CAMPAIGN. THE FAILURE MILEAGE WAS NOT AVAILABLE.

SEAT BELT NO LONGER RETRACTS. I DON'T KNOW EXACT DATE BUT ITS BEEN A FEW WEEKS.

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. WHILE DRIVING 10 MPH AND MAKING A RIGHT TURN TO PARK, THE GEAR SHIFT FAILED TO TURN AND SHIFTED INTO REVERSE. THE CONTACT WAS UNABLE TO TURN OFF THE VEHICLE AND IT KEPT MOVING BACKWARDS. THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO STOP THE VEHICLE. THE CONTACT HAD TO APPLY THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE CONTACT HAD INSTRUCTIONS ON HOW TO MANUALLY PLACE THE VEHICLE IN NEUTRAL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE SHIFTING CABLE NEEDED TO BE REPLACED, BUT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 101,800.

TL-THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT STATED THAT HE SAW A LEAK OF TRANSMISSION FLUID. THE DEALER MOTORCARS OF LANSING INC 6505 S PENNSYLVANIA AVE, LANSING, MI 48911 (888) 710-5507 STATED THAT THEY NEEDED TO PUT IN A NEW TRANSFER CASE SINCE THAT HE HAD A CRACKED CYLINDER FOR THE TRANSMISSION IN WHICH THE CONTACT PAID $400. WHILE THE DEALER WAS MAKING THOSE REPAIRS THEY NOTIFIED THE CONTACT THAT THERE A HOLE IN THE TRANSMISSION WHICH WOULD COST AN ADDITIONAL $3500. THE CONTACT HAD JUST PURCHASED THE USED VEHICLE 3 TO 5 MONTHS AGO. THE DEALER STATED THAT THE CONTACT HAD JUST GONE OVER THE WARRANTY. THE CONTACT HAD ASKED FOR A CAR FAX REPORT BEFORE HE PURCHASED THE VEHICLE BUT THE DEALER SAID THEY DID NOT HAVE ONE. THE FAILURE MILEAGE WAS 13,000. TF

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. APPROXIMATELY THREE HOURS AFTER THE CONTACT PARKED THE VEHICLE, THE VEHICLE ALARM SOUNDED. THE CONTACT NOTICED FLAMES COMING FROM THE TOP OF THE HOOD AREA NEAR THE BATTERY COMPARTMENT. FLAMES WERE LATER SEEN COMING FROM THE DASHBOARD AREA INSIDE THE VEHICLE. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND EXTINGUISHED THE FLAMES. A FIRE REPORT WAS FILED. THE CAUSE OF THE FIRE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000.

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. WHILE DRIVING 45 MPH, THE VEHICLE BEGAN TO OVERHEAT AS THE IDLE AND COOLER TEMP WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO TOM WOOD FORD (LOCATED AT 3130 E 96TH ST, INDIANAPOLIS, IN 4624, (317) 846-4241) WHERE IT WAS DIAGNOSED THAT COOLANT FUEL NEEDED TO BE ADDED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: CAS-21644009. THE FAILURE MILEAGE WAS 78,000.

COMPLETE TRANSMISSION FAILURE WHILE DRIVING ON HIGHWAY. FORD HAD TO DO A COMPLETE REBUILD AT 87K MILES. THE FAILURE RENDERED THE VEHICLE USELESS FOR THE HIGHWAY AND LUCKILY MY DAUGHTER WAS ABLE TO COAST OFF THE HIGHWAY AND LIMP HOME WHICH TOOK 2 HOURS FOR A 15 MILE DISTANCE. DISPLAY INDICATED TRANSMISSION FAULT - SERVICE NOW OR SOMETHING LIKE THAT.

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, A CLUNKING NOISE WAS PRESENT COMING FROM THE REAR OF THE VEHICLE AND THE BRAKES SQUEAKED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE SHOCK ABORBERS WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. CHAPMAN FORD (9371 ROOSEVELT BLVD, PHILADELPHIA, PA) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 47,000. *BF *JB

IN LATE MARCH 2019, I HIT A LARGE POT HOLE AND HAD AN INSTANT FLAT TIRE. I PULLED OVER TO AN AREA WHERE I WOULD NOT IMPEDE ON TRAFFIC FLOW. MY HUSBAND TRIED TO REMOVE THE LUG NUTS WITH THE LUG NUT WRENCH THAT I WAS PROVIDED WHEN I BOUGHT THE CAR. THIS WAS THE FIRST TIME THAT I USED THE WRENCH. IT WOULD NOT WORK. AFTER SEVERAL GOOD SAMARITANS STOPPED TO HELP US, THEY WERE ABLE TO REMOVE THE LUG NUTS WITH THEIR TOOLS. I REPLACED THE TIRE AND LEARNED OF THE "SWOLLEN LUG NUT" SYNDROME OF SEVERAL MAKES OF CARS. I CONTACTED MY DEALERSHIP WHERE I PURCHASED THE CAR IN 2015. I EXPLAINED I DID NOT WANT TO BE ON A DARK, RAINY ROAD WITHOUT A USABLE WRENCH. THEY TOLD ME THAT IT WAS NOT THEIR FAULT, IT IS THE FAULT OF THE MANUFACTURER, IN TURN, THE MANUFACTURER STATED IT WAS THE FAULT/RESPONSIBILITY OF THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION. IN ALL OF THE PAPERWORK FROM CHECK UPS TO REPAIRS, NOTHING WAS EVER MENTIONED ABOUT SWOLLEN LUG NUTS. I HAD ALL OF THE LUG NUTS REPLACED SO MY LUG WRENCH WOULD WORK ON THE LUGS THAT ARE HOLDING MY TIRES ON. I HAVE REPLACED ALL OF THE TIRES AT ABOUT 25,000 MILES. IN ADDITION TO THE 4 TIRE REPLACEMENT, I HAVE HAD TO PURCHASE TWO OTHER NEW TIRES, GET THEM WORN DOWN TO MATCH MY EXISTING TIRES AS I HAVE ALL-WHEEL DRIVE. IN REGARDS TO THE POT HOLE, I CONTACTED THE LOCAL ROAD COMMISSION TO MAKE THEM AWARE OF THE SITUATION. SEVERAL OTHER DRIVERS MET THE SAME POT HOLE.

AFTER AUTO PARKED OVERNIGHT ON 04/26/2019, IN HEATED GARAGE, NO POWER TO START ENGINE, NOR OPERATE LIGHTS, RADIO, ETC. IN THE NEXT MORNING. NO BATTERY TO POWER ANY EQUIPMENT. AAA SERVICE ATTENDANT JUMP STARTED AUTO. BATTERY TESTED 100% POWER AFTER SEVERAL MINUTES OF RUN TIME ON ENGINE. 2ND OCCURRENCE IN 12 MONTHS. I WAS TOLD THIS IS CALLED A "BRAIN FREEZE" AND IS NOT UNCOMMON FOR FORD PRODUCT. ORIGINAL BATTERY IN VEHICLE REPLACED 04/27/2019.

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY LOST POWER AND DECELERATED. THE FAILURE WAS ALSO PRESENT AFTER IMMEDIATELY RESTARTING THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER (APPLE FORD, 2113 LAKESIDE DR, LYNCHBURG, VA) WERE NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 92,000.

WHENEVER DRIVING MY CAR, IT NOTICABLY TAKES LONGER THAN IT SHOULD TO SHIFT CAUSING MY RPMS TO RUN HIGHER THAN EXPECTED. FOR INSTANCE DOING 35 I MIGHT BE RUNNING AT 2500-3000 RPMS FOR ABOUT 15 TO 20 SECONDS BEFORE SHIFTING AND CAUSING MY RPMS TO GO DOWN TO AROUND 1500.

WHILE DRIVING ON HIGHWAY 278 IN PA, VEHICLE EXPERIENCED LOSS OF POWER TO STEERING, I PULLED THE VEHICLE ROAD SIDE, TURNED OFF POWER , RESTARTED THE VEHICLE. STEERING WAS STILL STIFF COULD NOT MOVE IT FREELY. I HAVE CONTACTED NEAREST FORD DEALER.

AS MY WIFE IS DRIVING TO THE SCHOOL WHILE GOING IN A STRAIGHT LINE ON THE STATE ROAD IN OUR 2015 FORD ESCAPE THE POWER STEERING WENT OUT. THIS IS A KNOWN PROBLEM WITH THE FORD ESCAPE, IT IS VERY DANGEROUS... ONLINE SUGGEST YOU JUST TURN THE CAR OFF AND TURN IT BACK ON AND THE POWER STEERING WILL RESET WELL THIS TIME IT DIDN'T WORK SHE WAS HALFWAY BETWEEN OUR SCHOOL AND OUR HOME AND SHE HAD TO DRIVE IT THE REST OF THE WAY BACK HOME WITH NO POWER STEERING... AGAIN I CANNOT BELIEVE THIS IS ALREADY A RECALL AS IT HAPPENS WHILE YOU ARE ACTUALLY IN THE PROCESS OF DRIVING THE VEHICLE. IMAGINE IF IT HAPPENED ON THE HIGHWAY!!!

WHEN THE VEHICLE IS PARK IT KILLS THE BATTERY SO WE FOUND THAT CLUSTER IS KILLING THE BATTERY WE UNDER PLUG THE CLUSTER FOR LIKE THREE DAY AND THE BATTERY WAS GOOD AND ALSO ITS A NEW BATTERY WE PUT IN THE VEHICLE BUT WE PLUG IT BACK IN AND AFTER 1 DAY BATTERY DEAD SO WE KNOW THERE SOME RECALL ON 2015 FORD ESCAPE ABOUT THE CLUSTER BE INOPERATIVE BUT FORD SAID THERE NO RECALL NHTSA HAS IT LIST AS RECALLS

THE TINY PIECE THAT CONNECTS THE SHIFTING CABLE TO THE TRANSMISSION BROKE. I HAD THE CABLE REPLACED ($900 REPAIR) AND THE PLASTIC PIECE BROKE AGAIN ABOUT 2 WEEKS LATER. THE PLASTIC PIECE IS NOT MADE TO BE REPLACE MEANING THE WHOLE CABLE MUST BE REPLACED SO THE ENGINE MUST BE LIFTED OUT FOR THE REPAIR. THIS CABLE MAKES THE GEAR SHIFTER INSIDE THE VEHICLE ACTUALLY MOVE THE GEAR ARM INSIDE THE TRANSMISSION. WHEN IT BREAKS THE CARE CAN'T BE SHIFTED INTO PARK, DRIVE, NEUTRAL, ETC. THIS IS A HUGE SAFETY CONCERN. WHEN IT BROKE THE FIRST TIME I WAS IN A VERY TIGHT PARKING GARAGE BACKING OUT OF THE SPACE I WAS PARKED IN. I THEN TRIED TO SHIFT THE GEAR TO DRIVE SO I COULD PULL OUT AND THE PLASTIC PIECE BROKE. I BLOCKED THE WHOLE PARKING GARAGE EXIT FOR MORE THAN AN HOUR WHILE I WAITED ON A TOW TRUCK. IT WAS A NIGHT MARE BECAUSE WE COULDN'T EVEN GET THE CAR INTO NEUTRAL TO PUSH IT OUT OF THE WAY. MY CAR IS A 2015 IT SHOULD NOT HAVE BROKEN IN THE SAME PLACE 2 TIMES IN LESS THAN A MONTH. ESPECIALLY SINCE THE PIECE IS HARD TO ACCESS WHICH MAKES FOR AN EXPENSIVE REPAIR! THIS IS A DANGER!

WE WERE INVOLVED IN A FRONT END COLLISION AND THE AIR BAG SENSORS WERE DAMAGED BUT NO AIRBAGS DEPLOYED. EVERYONE FROM WITNESSES TO FIRST RESPONDERS WERE SURPRISED THEY DIDN'T GO OFF. THE VEHICLE WAS IN MOTION AND WAS TOTALED OUT FROM A FRONT PASSENGER SIDE COLLISION. WE WERE DRIVING STRAIGHT AND THE ACCIDENT OCCURRED IN TOWN.

CAR TOTALLY SHUT DOWN IN TRAFFIC AT A STOP IN RUSH HOUR TRAFFIC. NO ELECTRIC FUNCTIONS. COULD NOT PUT ON HAZARDS, ,COULD NOT ROLL DOWN WINDOWS. CAR HAD TO BE TOWED.

THE VEHICLE BEGAN STALLING OCCASIONALLY AFTER BEING DRIVEN AT HIGHWAY SPEED, AND THEN TURNED OFF AND SITTING FOR ABOUT 20 MINUTES. I WOULD RESTART THE VEHICLE, AND AFTER PUTTING IT IN DRIVE, IT WOULD GO A FEW YARDS, THEN DIE AND THE FUEL LIGHT WOULD COME ON. RESTARTING THE VEHICLE USUALLY WORKED, AND SOMETIMES, MULTIPLE RESTARTS WERE NEEDED. SOMETIMES, IT WOULD START TO STALL WHILE DRIVING AFTER RESTARTING, AND FLOORING THE ACCELERATOR MADE IT KEEP GOING. AFTER A FEW MONTHS, THIS BECAME A REGULAR OCCURRENCE AND I BECAME AFRAID TO DRIVE THE VEHICLE. THEN, THE VEHICLE BEGAN STALLING WHEN IT WAS IDLING, SUCH AS IN A TRAFFIC JAM OR AT A RAILROAD CROSSING. REPEATED RESTARTS DID NOTHING; IT KEPT STALLING AFTER A FEW SECONDS. THE ONLY WAY TO GET THE VEHICLE RUNNING AGAIN WAS TO DRIVE IT AT HIGHWAY SPEED. I TOOK THE VEHICLE TO DON DAVIS FORD IN ARLINGTON, TX AND THEIR MECHANIC DIAGNOSED IT AS A FAILURE OF THE ACTIVE GRILLE SHUTTER SYSTEM, WHICH WAS COVERED IN MY EXTENDED WARRANTY.

WE HAVE OWNED THE CAR , 2015 FORD ESCAPE SUV, FOR 70 DAYS (CERTIFIED PRE-OWN). DROVE IT ON A TUESDAY. WENT TO START IT ON A WEDNESDAY, AND IT WOULD NOT FIRE OR START. WARNING MESSAGES INCLUDED NO KEY FOB FOUND-TURN OFF VEHICLE-CALL SERVICE (ALTHOUGH I HAD BOTH IN THE CAR); 4 WD DRIVE OFF; SLIS NOT AVAILABLE-CALL SERVICE. IF IT DID FIRE, AS SOON AS THE CAR WAS PUT IN GEAR, ALL THE MESSAGES FLASHED AND THE CAR SHUT DOWN. IT WAS TOWED. IN LOOKING AT THE NHTSA SITE FOR COMPLAINTS, IT'S TIME TO MAKE FORD CULPABLE.

WHEN ATTACHING A TRAILER TO HITCH, SEVERAL TIMES THE AUTOMATIC TAILGATE WOULD ATTEMPT TO CLOSE WITHOUT WARNING. ON ONE ENCOUNTER, THE TAILGATE ACTUALLY HIT ME IN THE HEAD, (BEFORE OPENING BACK UP) AS IT CLOSED ON ME WHILE LOADING GROCERIES. THE 2015 FORD ESCAPE HAS THE "HANDS-FREE" TAILGATE. I CALLED THE CUSTOMER SERVICE DEPARTMENT AND NO FURTHER ACTION WAS TAKEN. VEHICLE WAS STATIONARY ON BOTH OCCASIONS. THE LAST ENCOUNTER TOOK PLACE ABOUT A MONTH AGO WHILE I WAS LOADING THE REAR OF THE VEHICLE WITH SUITCASES, ETC.